Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XHP, VHQ
Recall Date: Feb 1, 2024
Consumer Complaints
105 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Acura Headquarters USA 1919 Torrence Boulevard Torrence, California 90501 Mr. [XXX] [XXX] [XXX] Email: [XXX] Dear Sir or Madam, I am writing your company to the attention of whomever oversees the product development and design of the 2022 ACURA MDX and to warn them that certain system features and design flaws of this make and model vehicle will undoubtedly lead to the death of someone in the near future as was nearly the case with myself and spouse very recently. On Sunday [XXX], my spouse and I attended church services that morning. Fortunately, after services our Acura MDX did start as usual, and we began our journey home.Upom arriving home, we backed our car into our garage and during that process thankfully I had the wits to unlock the passenger and driver side door mechanisms. Once we enteredthe garage and at thta point, our car went absolutely DEAD. Our car stayed dead for the next 5 1/2 hours. Had I not unlocked those doors, we would have been trapped inside for that duration of time, only to be found dead fron suffocation and asphysxiation from being in a car with all the windows rolled up, no power to the vehicle and no way to get out, while beingdeprived of oxygen. AT that point, your manufactured vehicle became a death trap for us.We're the fortunate ones who lived through the experience and to be able to tell the story. Others may not be so lucky to tell theirs and there will be others. We wanted the manufacturer to understand the full implications of our letter and to stress in the strongest terms possible that this is a very serious matter that will eventually cost lives, as it nearly cost us ours. The vehicle in question is VIN# [XXX] and was last serviced at Vandergriff Acura in Arlington, Texas on 6/13/2025 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Acura Headquarters USA 1919 Torrence Boulevard Torrence, California 90501 Mr. [XXX] [XXX] [XXX] Email: [XXX] Dear Sir or Madam, I am writing your company to the attention of whomever oversees the product development and design of the 2022 ACURA MDX and to warn them that certain system features and design flaws of this make and model vehicle will undoubtedly lead to the death of someone in the near future as was nearly the case with myself and spouse very recently. On Sunday [XXX], my spouse and I attended church services that morning. Fortunately, after services our Acura MDX did start as usual, and we began our journey home.Upom arriving home, we backed our car into our garage and during that process thankfully I had the wits to unlock the passenger and driver side door mechanisms. Once we enteredthe garage and at thta point, our car went absolutely DEAD. Our car stayed dead for the next 5 1/2 hours. Had I not unlocked those doors, we would have been trapped inside for that duration of time, only to be found dead fron suffocation and asphysxiation from being in a car with all the windows rolled up, no power to the vehicle and no way to get out, while beingdeprived of oxygen. AT that point, your manufactured vehicle became a death trap for us.We're the fortunate ones who lived through the experience and to be able to tell the story. Others may not be so lucky to tell theirs and there will be others. We wanted the manufacturer to understand the full implications of our letter and to stress in the strongest terms possible that this is a very serious matter that will eventually cost lives, as it nearly cost us ours. The vehicle in question is VIN# [XXX] and was last serviced at Vandergriff Acura in Arlington, Texas on 6/13/2025 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Acura Headquarters USA 1919 Torrence Boulevard Torrence, California 90501 Mr. [XXX] [XXX] [XXX] Email: [XXX] Dear Sir or Madam, I am writing your company to the attention of whomever oversees the product development and design of the 2022 ACURA MDX and to warn them that certain system features and design flaws of this make and model vehicle will undoubtedly lead to the death of someone in the near future as was nearly the case with myself and spouse very recently. On Sunday [XXX], my spouse and I attended church services that morning. Fortunately, after services our Acura MDX did start as usual, and we began our journey home.Upom arriving home, we backed our car into our garage and during that process thankfully I had the wits to unlock the passenger and driver side door mechanisms. Once we enteredthe garage and at thta point, our car went absolutely DEAD. Our car stayed dead for the next 5 1/2 hours. Had I not unlocked those doors, we would have been trapped inside for that duration of time, only to be found dead fron suffocation and asphysxiation from being in a car with all the windows rolled up, no power to the vehicle and no way to get out, while beingdeprived of oxygen. AT that point, your manufactured vehicle became a death trap for us.We're the fortunate ones who lived through the experience and to be able to tell the story. Others may not be so lucky to tell theirs and there will be others. We wanted the manufacturer to understand the full implications of our letter and to stress in the strongest terms possible that this is a very serious matter that will eventually cost lives, as it nearly cost us ours. The vehicle in question is VIN# [XXX] and was last serviced at Vandergriff Acura in Arlington, Texas on 6/13/2025 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11676506
Recall Date: Jul 27, 2025
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Acura Headquarters USA 1919 Torrence Boulevard Torrence, California 90501 Mr. [XXX] [XXX] [XXX] Email: [XXX] Dear Sir or Madam, I am writing your company to the attention of whomever oversees the product development and design of the 2022 ACURA MDX and to warn them that certain system features and design flaws of this make and model vehicle will undoubtedly lead to the death of someone in the near future as was nearly the case with myself and spouse very recently. On Sunday [XXX], my spouse and I attended church services that morning. Fortunately, after services our Acura MDX did start as usual, and we began our journey home.Upom arriving home, we backed our car into our garage and during that process thankfully I had the wits to unlock the passenger and driver side door mechanisms. Once we enteredthe garage and at thta point, our car went absolutely DEAD. Our car stayed dead for the next 5 1/2 hours. Had I not unlocked those doors, we would have been trapped inside for that duration of time, only to be found dead fron suffocation and asphysxiation from being in a car with all the windows rolled up, no power to the vehicle and no way to get out, while beingdeprived of oxygen. AT that point, your manufactured vehicle became a death trap for us.We're the fortunate ones who lived through the experience and to be able to tell the story. Others may not be so lucky to tell theirs and there will be others. We wanted the manufacturer to understand the full implications of our letter and to stress in the strongest terms possible that this is a very serious matter that will eventually cost lives, as it nearly cost us ours. The vehicle in question is VIN# [XXX] and was last serviced at Vandergriff Acura in Arlington, Texas on 6/13/2025 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Acura Headquarters USA 1919 Torrence Boulevard Torrence, California 90501 Mr. [XXX] [XXX] [XXX] Email: [XXX] Dear Sir or Madam, I am writing your company to the attention of whomever oversees the product development and design of the 2022 ACURA MDX and to warn them that certain system features and design flaws of this make and model vehicle will undoubtedly lead to the death of someone in the near future as was nearly the case with myself and spouse very recently. On Sunday [XXX], my spouse and I attended church services that morning. Fortunately, after services our Acura MDX did start as usual, and we began our journey home.Upom arriving home, we backed our car into our garage and during that process thankfully I had the wits to unlock the passenger and driver side door mechanisms. Once we enteredthe garage and at thta point, our car went absolutely DEAD. Our car stayed dead for the next 5 1/2 hours. Had I not unlocked those doors, we would have been trapped inside for that duration of time, only to be found dead fron suffocation and asphysxiation from being in a car with all the windows rolled up, no power to the vehicle and no way to get out, while beingdeprived of oxygen. AT that point, your manufactured vehicle became a death trap for us.We're the fortunate ones who lived through the experience and to be able to tell the story. Others may not be so lucky to tell theirs and there will be others. We wanted the manufacturer to understand the full implications of our letter and to stress in the strongest terms possible that this is a very serious matter that will eventually cost lives, as it nearly cost us ours. The vehicle in question is VIN# [XXX] and was last serviced at Vandergriff Acura in Arlington, Texas on 6/13/2025 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Acura Headquarters USA 1919 Torrence Boulevard Torrence, California 90501 Mr. [XXX] [XXX] [XXX] Email: [XXX] Dear Sir or Madam, I am writing your company to the attention of whomever oversees the product development and design of the 2022 ACURA MDX and to warn them that certain system features and design flaws of this make and model vehicle will undoubtedly lead to the death of someone in the near future as was nearly the case with myself and spouse very recently. On Sunday [XXX], my spouse and I attended church services that morning. Fortunately, after services our Acura MDX did start as usual, and we began our journey home.Upom arriving home, we backed our car into our garage and during that process thankfully I had the wits to unlock the passenger and driver side door mechanisms. Once we enteredthe garage and at thta point, our car went absolutely DEAD. Our car stayed dead for the next 5 1/2 hours. Had I not unlocked those doors, we would have been trapped inside for that duration of time, only to be found dead fron suffocation and asphysxiation from being in a car with all the windows rolled up, no power to the vehicle and no way to get out, while beingdeprived of oxygen. AT that point, your manufactured vehicle became a death trap for us.We're the fortunate ones who lived through the experience and to be able to tell the story. Others may not be so lucky to tell theirs and there will be others. We wanted the manufacturer to understand the full implications of our letter and to stress in the strongest terms possible that this is a very serious matter that will eventually cost lives, as it nearly cost us ours. The vehicle in question is VIN# [XXX] and was last serviced at Vandergriff Acura in Arlington, Texas on 6/13/2025 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11676506
Recall Date: Jul 27, 2025
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
Acura Headquarters USA 1919 Torrence Boulevard Torrence, California 90501 Mr. [XXX] [XXX] [XXX] Email: [XXX] Dear Sir or Madam, I am writing your company to the attention of whomever oversees the product development and design of the 2022 ACURA MDX and to warn them that certain system features and design flaws of this make and model vehicle will undoubtedly lead to the death of someone in the near future as was nearly the case with myself and spouse very recently. On Sunday [XXX], my spouse and I attended church services that morning. Fortunately, after services our Acura MDX did start as usual, and we began our journey home.Upom arriving home, we backed our car into our garage and during that process thankfully I had the wits to unlock the passenger and driver side door mechanisms. Once we enteredthe garage and at thta point, our car went absolutely DEAD. Our car stayed dead for the next 5 1/2 hours. Had I not unlocked those doors, we would have been trapped inside for that duration of time, only to be found dead fron suffocation and asphysxiation from being in a car with all the windows rolled up, no power to the vehicle and no way to get out, while beingdeprived of oxygen. AT that point, your manufactured vehicle became a death trap for us.We're the fortunate ones who lived through the experience and to be able to tell the story. Others may not be so lucky to tell theirs and there will be others. We wanted the manufacturer to understand the full implications of our letter and to stress in the strongest terms possible that this is a very serious matter that will eventually cost lives, as it nearly cost us ours. The vehicle in question is VIN# [XXX] and was last serviced at Vandergriff Acura in Arlington, Texas on 6/13/2025 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Acura Headquarters USA 1919 Torrence Boulevard Torrence, California 90501 Mr. [XXX] [XXX] [XXX] Email: [XXX] Dear Sir or Madam, I am writing your company to the attention of whomever oversees the product development and design of the 2022 ACURA MDX and to warn them that certain system features and design flaws of this make and model vehicle will undoubtedly lead to the death of someone in the near future as was nearly the case with myself and spouse very recently. On Sunday [XXX], my spouse and I attended church services that morning. Fortunately, after services our Acura MDX did start as usual, and we began our journey home.Upom arriving home, we backed our car into our garage and during that process thankfully I had the wits to unlock the passenger and driver side door mechanisms. Once we enteredthe garage and at thta point, our car went absolutely DEAD. Our car stayed dead for the next 5 1/2 hours. Had I not unlocked those doors, we would have been trapped inside for that duration of time, only to be found dead fron suffocation and asphysxiation from being in a car with all the windows rolled up, no power to the vehicle and no way to get out, while beingdeprived of oxygen. AT that point, your manufactured vehicle became a death trap for us.We're the fortunate ones who lived through the experience and to be able to tell the story. Others may not be so lucky to tell theirs and there will be others. We wanted the manufacturer to understand the full implications of our letter and to stress in the strongest terms possible that this is a very serious matter that will eventually cost lives, as it nearly cost us ours. The vehicle in question is VIN# [XXX] and was last serviced at Vandergriff Acura in Arlington, Texas on 6/13/2025 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Acura Headquarters USA 1919 Torrence Boulevard Torrence, California 90501 Mr. [XXX] [XXX] [XXX] Email: [XXX] Dear Sir or Madam, I am writing your company to the attention of whomever oversees the product development and design of the 2022 ACURA MDX and to warn them that certain system features and design flaws of this make and model vehicle will undoubtedly lead to the death of someone in the near future as was nearly the case with myself and spouse very recently. On Sunday [XXX], my spouse and I attended church services that morning. Fortunately, after services our Acura MDX did start as usual, and we began our journey home.Upom arriving home, we backed our car into our garage and during that process thankfully I had the wits to unlock the passenger and driver side door mechanisms. Once we enteredthe garage and at thta point, our car went absolutely DEAD. Our car stayed dead for the next 5 1/2 hours. Had I not unlocked those doors, we would have been trapped inside for that duration of time, only to be found dead fron suffocation and asphysxiation from being in a car with all the windows rolled up, no power to the vehicle and no way to get out, while beingdeprived of oxygen. AT that point, your manufactured vehicle became a death trap for us.We're the fortunate ones who lived through the experience and to be able to tell the story. Others may not be so lucky to tell theirs and there will be others. We wanted the manufacturer to understand the full implications of our letter and to stress in the strongest terms possible that this is a very serious matter that will eventually cost lives, as it nearly cost us ours. The vehicle in question is VIN# [XXX] and was last serviced at Vandergriff Acura in Arlington, Texas on 6/13/2025 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11676506
Recall Date: Jul 27, 2025
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
Many attempts in the last 5k miles made to diagnose unsafe uncomfortable front vibrations. Vehicle erratically shaking above 50mph. Returned vehicle to CarMax (where vehicle purchased), and 3 separate individual Acura dealers made attempts. Rotated and rebalanced tires several times with a scan tool connected as a technician drove vehicle with no results Finally Acura dealer an hour away from my home diagnosed faulty front transfer case pending anything further. Conveyed the shaft splines into transfer case and other end to transmission may be faulty, rounded out, and will report findings. After inspected, transmission output splines for shaft going to front transfer case have been found rounded out as well. Dealer reported this again under warranty and ordering transmission. Coming up on 30 days front transfer case, transmission, and possibility of further repairs. Compiling written documentation. Vehicle repair attempts at Carmax Newport News, VA, Southern Acura Newport News, VA, Hall Acura Virginia Beach, VA, and Crown Acura Richmond, VA.
Corrective Action:
Many attempts in the last 5k miles made to diagnose unsafe uncomfortable front vibrations. Vehicle erratically shaking above 50mph. Returned vehicle to CarMax (where vehicle purchased), and 3 separate individual Acura dealers made attempts. Rotated and rebalanced tires several times with a scan tool connected as a technician drove vehicle with no results Finally Acura dealer an hour away from my home diagnosed faulty front transfer case pending anything further. Conveyed the shaft splines into transfer case and other end to transmission may be faulty, rounded out, and will report findings. After inspected, transmission output splines for shaft going to front transfer case have been found rounded out as well. Dealer reported this again under warranty and ordering transmission. Coming up on 30 days front transfer case, transmission, and possibility of further repairs. Compiling written documentation. Vehicle repair attempts at Carmax Newport News, VA, Southern Acura Newport News, VA, Hall Acura Virginia Beach, VA, and Crown Acura Richmond, VA.
Additional Notes:
Many attempts in the last 5k miles made to diagnose unsafe uncomfortable front vibrations. Vehicle erratically shaking above 50mph. Returned vehicle to CarMax (where vehicle purchased), and 3 separate individual Acura dealers made attempts. Rotated and rebalanced tires several times with a scan tool connected as a technician drove vehicle with no results Finally Acura dealer an hour away from my home diagnosed faulty front transfer case pending anything further. Conveyed the shaft splines into transfer case and other end to transmission may be faulty, rounded out, and will report findings. After inspected, transmission output splines for shaft going to front transfer case have been found rounded out as well. Dealer reported this again under warranty and ordering transmission. Coming up on 30 days front transfer case, transmission, and possibility of further repairs. Compiling written documentation. Vehicle repair attempts at Carmax Newport News, VA, Southern Acura Newport News, VA, Hall Acura Virginia Beach, VA, and Crown Acura Richmond, VA.
Mfg Campaign: 11671314
Recall Date: Jul 5, 2025
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On [XXX] I headed out for an event. I had been driving for 8 minutes when I lost the ability to steer, the Brake, TSA, and Steering system warning lights flashed on the dashboard and I immediately turned onto a side street. One message stated to contact dealership immediately, DO NOT DRIVE. The car was towed to Mungenast St Louis Acura. It was scheduled for service on Monday, June 23, already, so this was perfect. It was determined the battery failed. My concern is that prior to this event the vehicle's warning system gave no indication the battery needed attention, was low in power, or anything else related to the battery. I was on a busy street however, this event could have been very much different had I decided to take the highway to my event. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX] I headed out for an event. I had been driving for 8 minutes when I lost the ability to steer, the Brake, TSA, and Steering system warning lights flashed on the dashboard and I immediately turned onto a side street. One message stated to contact dealership immediately, DO NOT DRIVE. The car was towed to Mungenast St Louis Acura. It was scheduled for service on Monday, June 23, already, so this was perfect. It was determined the battery failed. My concern is that prior to this event the vehicle's warning system gave no indication the battery needed attention, was low in power, or anything else related to the battery. I was on a busy street however, this event could have been very much different had I decided to take the highway to my event. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX] I headed out for an event. I had been driving for 8 minutes when I lost the ability to steer, the Brake, TSA, and Steering system warning lights flashed on the dashboard and I immediately turned onto a side street. One message stated to contact dealership immediately, DO NOT DRIVE. The car was towed to Mungenast St Louis Acura. It was scheduled for service on Monday, June 23, already, so this was perfect. It was determined the battery failed. My concern is that prior to this event the vehicle's warning system gave no indication the battery needed attention, was low in power, or anything else related to the battery. I was on a busy street however, this event could have been very much different had I decided to take the highway to my event. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11670253
Recall Date: Jun 30, 2025
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
On [XXX] I headed out for an event. I had been driving for 8 minutes when I lost the ability to steer, the Brake, TSA, and Steering system warning lights flashed on the dashboard and I immediately turned onto a side street. One message stated to contact dealership immediately, DO NOT DRIVE. The car was towed to Mungenast St Louis Acura. It was scheduled for service on Monday, June 23, already, so this was perfect. It was determined the battery failed. My concern is that prior to this event the vehicle's warning system gave no indication the battery needed attention, was low in power, or anything else related to the battery. I was on a busy street however, this event could have been very much different had I decided to take the highway to my event. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX] I headed out for an event. I had been driving for 8 minutes when I lost the ability to steer, the Brake, TSA, and Steering system warning lights flashed on the dashboard and I immediately turned onto a side street. One message stated to contact dealership immediately, DO NOT DRIVE. The car was towed to Mungenast St Louis Acura. It was scheduled for service on Monday, June 23, already, so this was perfect. It was determined the battery failed. My concern is that prior to this event the vehicle's warning system gave no indication the battery needed attention, was low in power, or anything else related to the battery. I was on a busy street however, this event could have been very much different had I decided to take the highway to my event. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX] I headed out for an event. I had been driving for 8 minutes when I lost the ability to steer, the Brake, TSA, and Steering system warning lights flashed on the dashboard and I immediately turned onto a side street. One message stated to contact dealership immediately, DO NOT DRIVE. The car was towed to Mungenast St Louis Acura. It was scheduled for service on Monday, June 23, already, so this was perfect. It was determined the battery failed. My concern is that prior to this event the vehicle's warning system gave no indication the battery needed attention, was low in power, or anything else related to the battery. I was on a busy street however, this event could have been very much different had I decided to take the highway to my event. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11670253
Recall Date: Jun 30, 2025
Honda (american Honda Motor Co.)
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
On [XXX] I headed out for an event. I had been driving for 8 minutes when I lost the ability to steer, the Brake, TSA, and Steering system warning lights flashed on the dashboard and I immediately turned onto a side street. One message stated to contact dealership immediately, DO NOT DRIVE. The car was towed to Mungenast St Louis Acura. It was scheduled for service on Monday, June 23, already, so this was perfect. It was determined the battery failed. My concern is that prior to this event the vehicle's warning system gave no indication the battery needed attention, was low in power, or anything else related to the battery. I was on a busy street however, this event could have been very much different had I decided to take the highway to my event. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX] I headed out for an event. I had been driving for 8 minutes when I lost the ability to steer, the Brake, TSA, and Steering system warning lights flashed on the dashboard and I immediately turned onto a side street. One message stated to contact dealership immediately, DO NOT DRIVE. The car was towed to Mungenast St Louis Acura. It was scheduled for service on Monday, June 23, already, so this was perfect. It was determined the battery failed. My concern is that prior to this event the vehicle's warning system gave no indication the battery needed attention, was low in power, or anything else related to the battery. I was on a busy street however, this event could have been very much different had I decided to take the highway to my event. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX] I headed out for an event. I had been driving for 8 minutes when I lost the ability to steer, the Brake, TSA, and Steering system warning lights flashed on the dashboard and I immediately turned onto a side street. One message stated to contact dealership immediately, DO NOT DRIVE. The car was towed to Mungenast St Louis Acura. It was scheduled for service on Monday, June 23, already, so this was perfect. It was determined the battery failed. My concern is that prior to this event the vehicle's warning system gave no indication the battery needed attention, was low in power, or anything else related to the battery. I was on a busy street however, this event could have been very much different had I decided to take the highway to my event. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11670253
Recall Date: Jun 30, 2025
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
Incident happened on 2-JUN-2025 While driving home from work at around 45-50 mph, all of a sudden, every warning light on the dashboard illuminated, displaying various messages such as “Brake System Failure - See Your Dealer,” “Power Steering Failure - See Your Dealer,” “Road Departure Mitigation System Problem - See Your Dealer,” “Lane Keeping Assist System Problem - See Your Dealer,” and “Collision Mitigation Braking System Problem - See Your Dealer,” among others. The power steering became extremely difficult to turn, almost as if it had locked up, while the brakes were also stiff but seemed to function. The steering wheel completely locked, and I was fortunate enough to maneuver the car to the side of the road by forcing it. After turning the car off and on about three times, everything finally returned to normal on the third attempt. I immediately contacted the Acura dealership to report the issue and scheduled an appointment, feeling apprehensive about driving on the highway, fearing the problem might recur. After dropping off the vehicle, the Acura dealership diagnosed the issue, as a “Power Steering Rack/gearbox malfunction. Luckily it was covered under the extended warranty. Q.1) The components that failed or malfunctioned include the brake system, power steering system, road departure mitigation system, lane keeping assist system, and collision mitigation braking system. These components should be available for inspection upon request at the dealership where I reported the issue. Q.2) My safety and the safety of others were significantly at risk due to the sudden failure of multiple critical systems. The power steering became extremely difficult to operate, and the steering wheel locked up, making it challenging to control the vehicle. This could have resulted in an accident. Q.3) Yes, the problem was confirmed by the Acura dealership after I reported the issue and dropped off the vehicle for inspection. They diagnosed the malfunction.
Corrective Action:
Incident happened on 2-JUN-2025 While driving home from work at around 45-50 mph, all of a sudden, every warning light on the dashboard illuminated, displaying various messages such as “Brake System Failure - See Your Dealer,” “Power Steering Failure - See Your Dealer,” “Road Departure Mitigation System Problem - See Your Dealer,” “Lane Keeping Assist System Problem - See Your Dealer,” and “Collision Mitigation Braking System Problem - See Your Dealer,” among others. The power steering became extremely difficult to turn, almost as if it had locked up, while the brakes were also stiff but seemed to function. The steering wheel completely locked, and I was fortunate enough to maneuver the car to the side of the road by forcing it. After turning the car off and on about three times, everything finally returned to normal on the third attempt. I immediately contacted the Acura dealership to report the issue and scheduled an appointment, feeling apprehensive about driving on the highway, fearing the problem might recur. After dropping off the vehicle, the Acura dealership diagnosed the issue, as a “Power Steering Rack/gearbox malfunction. Luckily it was covered under the extended warranty. Q.1) The components that failed or malfunctioned include the brake system, power steering system, road departure mitigation system, lane keeping assist system, and collision mitigation braking system. These components should be available for inspection upon request at the dealership where I reported the issue. Q.2) My safety and the safety of others were significantly at risk due to the sudden failure of multiple critical systems. The power steering became extremely difficult to operate, and the steering wheel locked up, making it challenging to control the vehicle. This could have resulted in an accident. Q.3) Yes, the problem was confirmed by the Acura dealership after I reported the issue and dropped off the vehicle for inspection. They diagnosed the malfunction.
Additional Notes:
Incident happened on 2-JUN-2025 While driving home from work at around 45-50 mph, all of a sudden, every warning light on the dashboard illuminated, displaying various messages such as “Brake System Failure - See Your Dealer,” “Power Steering Failure - See Your Dealer,” “Road Departure Mitigation System Problem - See Your Dealer,” “Lane Keeping Assist System Problem - See Your Dealer,” and “Collision Mitigation Braking System Problem - See Your Dealer,” among others. The power steering became extremely difficult to turn, almost as if it had locked up, while the brakes were also stiff but seemed to function. The steering wheel completely locked, and I was fortunate enough to maneuver the car to the side of the road by forcing it. After turning the car off and on about three times, everything finally returned to normal on the third attempt. I immediately contacted the Acura dealership to report the issue and scheduled an appointment, feeling apprehensive about driving on the highway, fearing the problem might recur. After dropping off the vehicle, the Acura dealership diagnosed the issue, as a “Power Steering Rack/gearbox malfunction. Luckily it was covered under the extended warranty. Q.1) The components that failed or malfunctioned include the brake system, power steering system, road departure mitigation system, lane keeping assist system, and collision mitigation braking system. These components should be available for inspection upon request at the dealership where I reported the issue. Q.2) My safety and the safety of others were significantly at risk due to the sudden failure of multiple critical systems. The power steering became extremely difficult to operate, and the steering wheel locked up, making it challenging to control the vehicle. This could have resulted in an accident. Q.3) Yes, the problem was confirmed by the Acura dealership after I reported the issue and dropped off the vehicle for inspection. They diagnosed the malfunction.
Mfg Campaign: 11665509
Recall Date: Jun 7, 2025
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
We were at a stop sign. I went to hit the gas and then a warning flash on the screen that there is a problem with the rear axle of the all wheel drive and that it was switching to front drive only. During that 5-10 seconds we went through the intersection on creep mode, 2-5 mph max. I felt helpless. My wife has had it happen to her 2 times. My first experience was tonight and it could have been bad if there was a car on the road we were crossing.
Corrective Action:
We were at a stop sign. I went to hit the gas and then a warning flash on the screen that there is a problem with the rear axle of the all wheel drive and that it was switching to front drive only. During that 5-10 seconds we went through the intersection on creep mode, 2-5 mph max. I felt helpless. My wife has had it happen to her 2 times. My first experience was tonight and it could have been bad if there was a car on the road we were crossing.
Additional Notes:
We were at a stop sign. I went to hit the gas and then a warning flash on the screen that there is a problem with the rear axle of the all wheel drive and that it was switching to front drive only. During that 5-10 seconds we went through the intersection on creep mode, 2-5 mph max. I felt helpless. My wife has had it happen to her 2 times. My first experience was tonight and it could have been bad if there was a car on the road we were crossing.
Mfg Campaign: 11661340
Recall Date: May 15, 2025
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brake system warning light comes on and says reduced braking take to dealer. Auto hold brakes don't always hold. Rear brakes non stop squeal and grab un predictably. I am unsure when and if the brakes will work in the rear. The loud noise from the rear squeal has caused others in traffic to flag me down and warn me something is wrong. The noise is also made it impossible to have my Autistic nephew in the vehicle with me as it triggers episodes and scares him. I have asked the dealer to please repair the rear brakes several times. They refused and instead replaced the front brakes, then admitted it is the rear brakes but refused to repair them. Honda of America also refuses to repair rear brakes. Based upon false statements on the work order the statement from the dealer is the rear brakes on the MDX are supposed to be like this. This vehicle has issues with the warning light while stopped and moving, and the noise and unsafe braking is at all speeding from 1-60 mph. Forward and reverse is malfunctions. I asked Honda America to repair which they won't then I ask them is the official statement these brakes are okay and safe as is and they will not say that either. I have driven similar models of this vehicle and it does not do the same thing, no noise, or warning lights, and the brakes preform safely and consistently. Mine do not. Honda of America does not want to repair the brakes under the warranty. They also incorrectly stated on repair statement that humidity and car washes can make the brakes do this. I have been in northern non humid states during winter and never use a car wash. They just use this as an attempt to not repair the brakes.
Corrective Action:
Brake system warning light comes on and says reduced braking take to dealer. Auto hold brakes don't always hold. Rear brakes non stop squeal and grab un predictably. I am unsure when and if the brakes will work in the rear. The loud noise from the rear squeal has caused others in traffic to flag me down and warn me something is wrong. The noise is also made it impossible to have my Autistic nephew in the vehicle with me as it triggers episodes and scares him. I have asked the dealer to please repair the rear brakes several times. They refused and instead replaced the front brakes, then admitted it is the rear brakes but refused to repair them. Honda of America also refuses to repair rear brakes. Based upon false statements on the work order the statement from the dealer is the rear brakes on the MDX are supposed to be like this. This vehicle has issues with the warning light while stopped and moving, and the noise and unsafe braking is at all speeding from 1-60 mph. Forward and reverse is malfunctions. I asked Honda America to repair which they won't then I ask them is the official statement these brakes are okay and safe as is and they will not say that either. I have driven similar models of this vehicle and it does not do the same thing, no noise, or warning lights, and the brakes preform safely and consistently. Mine do not. Honda of America does not want to repair the brakes under the warranty. They also incorrectly stated on repair statement that humidity and car washes can make the brakes do this. I have been in northern non humid states during winter and never use a car wash. They just use this as an attempt to not repair the brakes.
Additional Notes:
Brake system warning light comes on and says reduced braking take to dealer. Auto hold brakes don't always hold. Rear brakes non stop squeal and grab un predictably. I am unsure when and if the brakes will work in the rear. The loud noise from the rear squeal has caused others in traffic to flag me down and warn me something is wrong. The noise is also made it impossible to have my Autistic nephew in the vehicle with me as it triggers episodes and scares him. I have asked the dealer to please repair the rear brakes several times. They refused and instead replaced the front brakes, then admitted it is the rear brakes but refused to repair them. Honda of America also refuses to repair rear brakes. Based upon false statements on the work order the statement from the dealer is the rear brakes on the MDX are supposed to be like this. This vehicle has issues with the warning light while stopped and moving, and the noise and unsafe braking is at all speeding from 1-60 mph. Forward and reverse is malfunctions. I asked Honda America to repair which they won't then I ask them is the official statement these brakes are okay and safe as is and they will not say that either. I have driven similar models of this vehicle and it does not do the same thing, no noise, or warning lights, and the brakes preform safely and consistently. Mine do not. Honda of America does not want to repair the brakes under the warranty. They also incorrectly stated on repair statement that humidity and car washes can make the brakes do this. I have been in northern non humid states during winter and never use a car wash. They just use this as an attempt to not repair the brakes.
Mfg Campaign: 11660839
Recall Date: May 14, 2025
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
driving on highway car suddenly lost power check engine light came on. was able to coast off to an exit on the highway. car eventually unable to move. the car was towed to the dealer. the transmission and power take off unit was replaced.
Corrective Action:
driving on highway car suddenly lost power check engine light came on. was able to coast off to an exit on the highway. car eventually unable to move. the car was towed to the dealer. the transmission and power take off unit was replaced.
Additional Notes:
driving on highway car suddenly lost power check engine light came on. was able to coast off to an exit on the highway. car eventually unable to move. the car was towed to the dealer. the transmission and power take off unit was replaced.
Mfg Campaign: 11659888
Recall Date: May 9, 2025
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was stopped at a traffic light and my car just shut off for no reason. I had to keep trying to start it but it wouldn't turn back on. I finally got the car to completely turn off, sat a couple minutes and then restarted it. Thankfully I was able to get it back on before the light changed again.
Corrective Action:
I was stopped at a traffic light and my car just shut off for no reason. I had to keep trying to start it but it wouldn't turn back on. I finally got the car to completely turn off, sat a couple minutes and then restarted it. Thankfully I was able to get it back on before the light changed again.
Additional Notes:
I was stopped at a traffic light and my car just shut off for no reason. I had to keep trying to start it but it wouldn't turn back on. I finally got the car to completely turn off, sat a couple minutes and then restarted it. Thankfully I was able to get it back on before the light changed again.
Mfg Campaign: 11651916
Recall Date: Mar 31, 2025
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
My vehicle has 80,000 miles. It has a popping sound when accelerating from stop. Dealership found metal chunks in the transmission and transfer case. Luckily I brought the problem to them before catastrophic failure while driving. Both are needing complete replacements.
Corrective Action:
My vehicle has 80,000 miles. It has a popping sound when accelerating from stop. Dealership found metal chunks in the transmission and transfer case. Luckily I brought the problem to them before catastrophic failure while driving. Both are needing complete replacements.
Additional Notes:
My vehicle has 80,000 miles. It has a popping sound when accelerating from stop. Dealership found metal chunks in the transmission and transfer case. Luckily I brought the problem to them before catastrophic failure while driving. Both are needing complete replacements.
Mfg Campaign: 11647996
Recall Date: Mar 12, 2025
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
My transfer case went out at an unknown mileage with no indication on my dash that there was a failure. It converted the vehicle to front wheel drive while indicating it was still having the back wheel spinning on the all-wheel drive indicator on the dash. During a recent snowstorm, there were multiple instances when I pulled out from an intersection thinking I had good traction I'm pulled out and then my wheels started spinning almost causing an accident. I thought that was weird so I brought it to my local Acura dealer and explained what happened and they tested it and found that the transfer case splines were bad along with the splines that attached to the transmission. They replaced both the transmission and transfer case under warranty. No police or insurance representatives were involved as there were no accidents.
Corrective Action:
My transfer case went out at an unknown mileage with no indication on my dash that there was a failure. It converted the vehicle to front wheel drive while indicating it was still having the back wheel spinning on the all-wheel drive indicator on the dash. During a recent snowstorm, there were multiple instances when I pulled out from an intersection thinking I had good traction I'm pulled out and then my wheels started spinning almost causing an accident. I thought that was weird so I brought it to my local Acura dealer and explained what happened and they tested it and found that the transfer case splines were bad along with the splines that attached to the transmission. They replaced both the transmission and transfer case under warranty. No police or insurance representatives were involved as there were no accidents.
Additional Notes:
My transfer case went out at an unknown mileage with no indication on my dash that there was a failure. It converted the vehicle to front wheel drive while indicating it was still having the back wheel spinning on the all-wheel drive indicator on the dash. During a recent snowstorm, there were multiple instances when I pulled out from an intersection thinking I had good traction I'm pulled out and then my wheels started spinning almost causing an accident. I thought that was weird so I brought it to my local Acura dealer and explained what happened and they tested it and found that the transfer case splines were bad along with the splines that attached to the transmission. They replaced both the transmission and transfer case under warranty. No police or insurance representatives were involved as there were no accidents.
Mfg Campaign: 11647519
Recall Date: Mar 10, 2025
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
Front driver wheel has started to spin when power applied from a stop or from a slow roll. Tires are in great condition, further research indicates that this is a typical issue between the transfer case and differential. Splines get stripped and the car essentially becomes 2 wheel drive. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Front driver wheel has started to spin when power applied from a stop or from a slow roll. Tires are in great condition, further research indicates that this is a typical issue between the transfer case and differential. Splines get stripped and the car essentially becomes 2 wheel drive. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Front driver wheel has started to spin when power applied from a stop or from a slow roll. Tires are in great condition, further research indicates that this is a typical issue between the transfer case and differential. Splines get stripped and the car essentially becomes 2 wheel drive. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11644548
Recall Date: Feb 24, 2025
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
the electric power steering system indicator light came on and the car would not start-- the indicator went off and the car then started--2 weeks later the same issue occurred when i went to start the car this time all indicator lights came on and then the electric power steering system indicator light came on and the car would not start-- after 5 minutes the car started--brought the car in to dealer and they said nothing wrong the indicator light is off--they replaced the battery but the battery was changed only 15 months ago---i googled the issue and it appears many people are having the same issue with no dealer recourse provided for this issue in which the driver can lose steering to the car--
Corrective Action:
the electric power steering system indicator light came on and the car would not start-- the indicator went off and the car then started--2 weeks later the same issue occurred when i went to start the car this time all indicator lights came on and then the electric power steering system indicator light came on and the car would not start-- after 5 minutes the car started--brought the car in to dealer and they said nothing wrong the indicator light is off--they replaced the battery but the battery was changed only 15 months ago---i googled the issue and it appears many people are having the same issue with no dealer recourse provided for this issue in which the driver can lose steering to the car--
Additional Notes:
the electric power steering system indicator light came on and the car would not start-- the indicator went off and the car then started--2 weeks later the same issue occurred when i went to start the car this time all indicator lights came on and then the electric power steering system indicator light came on and the car would not start-- after 5 minutes the car started--brought the car in to dealer and they said nothing wrong the indicator light is off--they replaced the battery but the battery was changed only 15 months ago---i googled the issue and it appears many people are having the same issue with no dealer recourse provided for this issue in which the driver can lose steering to the car--
Mfg Campaign: 11640420
Recall Date: Feb 3, 2025
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
the last 3 times we had very insignificant snow accumulation, my vehicle dashboard lit up with 6 different warnings, some audible. when you look up the info on them it says the car cannot steer, break, will roll on a hill etc. One warning advises to remove all flammables from the car. I was very nervous and almost towed the car but since I was a mile from home I drove it and brought it to the dealer at 0730 next day. they said nothing was wrong. snow or dirt probably got behind sensor. It has happened two more times in the next 10 days. I keep taking off work and nothing is wrong. The issue is when this happens you cannot change the vehicle to snow mode to drive. this is a safety feature as well as the flashing "brake" warning and audible alarm. I have a [XXX] and [XXX] driver and they do not want to operate this vehicle. Both times it happened again, I took it to the car wash and cleaned every visible camera and sensor to no avail. I am taking it back to the dealer again this Friday but if nothing is wrong with any of these systems then there is something wrong with the cameras because how can someone operate AWD and snow mode when there are these false warnings and how do you know if they aren't false. I don't want to assume each time it's not but 3 times in 10 days and missing work, etc. Plus I am very nervous driving it like this. I reported it to Acura- they said there were no recalls. would not provide info if they have prior complaints. On google, I have found numerous complaints about this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
the last 3 times we had very insignificant snow accumulation, my vehicle dashboard lit up with 6 different warnings, some audible. when you look up the info on them it says the car cannot steer, break, will roll on a hill etc. One warning advises to remove all flammables from the car. I was very nervous and almost towed the car but since I was a mile from home I drove it and brought it to the dealer at 0730 next day. they said nothing was wrong. snow or dirt probably got behind sensor. It has happened two more times in the next 10 days. I keep taking off work and nothing is wrong. The issue is when this happens you cannot change the vehicle to snow mode to drive. this is a safety feature as well as the flashing "brake" warning and audible alarm. I have a [XXX] and [XXX] driver and they do not want to operate this vehicle. Both times it happened again, I took it to the car wash and cleaned every visible camera and sensor to no avail. I am taking it back to the dealer again this Friday but if nothing is wrong with any of these systems then there is something wrong with the cameras because how can someone operate AWD and snow mode when there are these false warnings and how do you know if they aren't false. I don't want to assume each time it's not but 3 times in 10 days and missing work, etc. Plus I am very nervous driving it like this. I reported it to Acura- they said there were no recalls. would not provide info if they have prior complaints. On google, I have found numerous complaints about this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
the last 3 times we had very insignificant snow accumulation, my vehicle dashboard lit up with 6 different warnings, some audible. when you look up the info on them it says the car cannot steer, break, will roll on a hill etc. One warning advises to remove all flammables from the car. I was very nervous and almost towed the car but since I was a mile from home I drove it and brought it to the dealer at 0730 next day. they said nothing was wrong. snow or dirt probably got behind sensor. It has happened two more times in the next 10 days. I keep taking off work and nothing is wrong. The issue is when this happens you cannot change the vehicle to snow mode to drive. this is a safety feature as well as the flashing "brake" warning and audible alarm. I have a [XXX] and [XXX] driver and they do not want to operate this vehicle. Both times it happened again, I took it to the car wash and cleaned every visible camera and sensor to no avail. I am taking it back to the dealer again this Friday but if nothing is wrong with any of these systems then there is something wrong with the cameras because how can someone operate AWD and snow mode when there are these false warnings and how do you know if they aren't false. I don't want to assume each time it's not but 3 times in 10 days and missing work, etc. Plus I am very nervous driving it like this. I reported it to Acura- they said there were no recalls. would not provide info if they have prior complaints. On google, I have found numerous complaints about this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11637309
Recall Date: Jan 21, 2025
Honda (american Honda Motor Co.)
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
the last 3 times we had very insignificant snow accumulation, my vehicle dashboard lit up with 6 different warnings, some audible. when you look up the info on them it says the car cannot steer, break, will roll on a hill etc. One warning advises to remove all flammables from the car. I was very nervous and almost towed the car but since I was a mile from home I drove it and brought it to the dealer at 0730 next day. they said nothing was wrong. snow or dirt probably got behind sensor. It has happened two more times in the next 10 days. I keep taking off work and nothing is wrong. The issue is when this happens you cannot change the vehicle to snow mode to drive. this is a safety feature as well as the flashing "brake" warning and audible alarm. I have a [XXX] and [XXX] driver and they do not want to operate this vehicle. Both times it happened again, I took it to the car wash and cleaned every visible camera and sensor to no avail. I am taking it back to the dealer again this Friday but if nothing is wrong with any of these systems then there is something wrong with the cameras because how can someone operate AWD and snow mode when there are these false warnings and how do you know if they aren't false. I don't want to assume each time it's not but 3 times in 10 days and missing work, etc. Plus I am very nervous driving it like this. I reported it to Acura- they said there were no recalls. would not provide info if they have prior complaints. On google, I have found numerous complaints about this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
the last 3 times we had very insignificant snow accumulation, my vehicle dashboard lit up with 6 different warnings, some audible. when you look up the info on them it says the car cannot steer, break, will roll on a hill etc. One warning advises to remove all flammables from the car. I was very nervous and almost towed the car but since I was a mile from home I drove it and brought it to the dealer at 0730 next day. they said nothing was wrong. snow or dirt probably got behind sensor. It has happened two more times in the next 10 days. I keep taking off work and nothing is wrong. The issue is when this happens you cannot change the vehicle to snow mode to drive. this is a safety feature as well as the flashing "brake" warning and audible alarm. I have a [XXX] and [XXX] driver and they do not want to operate this vehicle. Both times it happened again, I took it to the car wash and cleaned every visible camera and sensor to no avail. I am taking it back to the dealer again this Friday but if nothing is wrong with any of these systems then there is something wrong with the cameras because how can someone operate AWD and snow mode when there are these false warnings and how do you know if they aren't false. I don't want to assume each time it's not but 3 times in 10 days and missing work, etc. Plus I am very nervous driving it like this. I reported it to Acura- they said there were no recalls. would not provide info if they have prior complaints. On google, I have found numerous complaints about this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
the last 3 times we had very insignificant snow accumulation, my vehicle dashboard lit up with 6 different warnings, some audible. when you look up the info on them it says the car cannot steer, break, will roll on a hill etc. One warning advises to remove all flammables from the car. I was very nervous and almost towed the car but since I was a mile from home I drove it and brought it to the dealer at 0730 next day. they said nothing was wrong. snow or dirt probably got behind sensor. It has happened two more times in the next 10 days. I keep taking off work and nothing is wrong. The issue is when this happens you cannot change the vehicle to snow mode to drive. this is a safety feature as well as the flashing "brake" warning and audible alarm. I have a [XXX] and [XXX] driver and they do not want to operate this vehicle. Both times it happened again, I took it to the car wash and cleaned every visible camera and sensor to no avail. I am taking it back to the dealer again this Friday but if nothing is wrong with any of these systems then there is something wrong with the cameras because how can someone operate AWD and snow mode when there are these false warnings and how do you know if they aren't false. I don't want to assume each time it's not but 3 times in 10 days and missing work, etc. Plus I am very nervous driving it like this. I reported it to Acura- they said there were no recalls. would not provide info if they have prior complaints. On google, I have found numerous complaints about this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11637309
Recall Date: Jan 21, 2025
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
the last 3 times we had very insignificant snow accumulation, my vehicle dashboard lit up with 6 different warnings, some audible. when you look up the info on them it says the car cannot steer, break, will roll on a hill etc. One warning advises to remove all flammables from the car. I was very nervous and almost towed the car but since I was a mile from home I drove it and brought it to the dealer at 0730 next day. they said nothing was wrong. snow or dirt probably got behind sensor. It has happened two more times in the next 10 days. I keep taking off work and nothing is wrong. The issue is when this happens you cannot change the vehicle to snow mode to drive. this is a safety feature as well as the flashing "brake" warning and audible alarm. I have a [XXX] and [XXX] driver and they do not want to operate this vehicle. Both times it happened again, I took it to the car wash and cleaned every visible camera and sensor to no avail. I am taking it back to the dealer again this Friday but if nothing is wrong with any of these systems then there is something wrong with the cameras because how can someone operate AWD and snow mode when there are these false warnings and how do you know if they aren't false. I don't want to assume each time it's not but 3 times in 10 days and missing work, etc. Plus I am very nervous driving it like this. I reported it to Acura- they said there were no recalls. would not provide info if they have prior complaints. On google, I have found numerous complaints about this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
the last 3 times we had very insignificant snow accumulation, my vehicle dashboard lit up with 6 different warnings, some audible. when you look up the info on them it says the car cannot steer, break, will roll on a hill etc. One warning advises to remove all flammables from the car. I was very nervous and almost towed the car but since I was a mile from home I drove it and brought it to the dealer at 0730 next day. they said nothing was wrong. snow or dirt probably got behind sensor. It has happened two more times in the next 10 days. I keep taking off work and nothing is wrong. The issue is when this happens you cannot change the vehicle to snow mode to drive. this is a safety feature as well as the flashing "brake" warning and audible alarm. I have a [XXX] and [XXX] driver and they do not want to operate this vehicle. Both times it happened again, I took it to the car wash and cleaned every visible camera and sensor to no avail. I am taking it back to the dealer again this Friday but if nothing is wrong with any of these systems then there is something wrong with the cameras because how can someone operate AWD and snow mode when there are these false warnings and how do you know if they aren't false. I don't want to assume each time it's not but 3 times in 10 days and missing work, etc. Plus I am very nervous driving it like this. I reported it to Acura- they said there were no recalls. would not provide info if they have prior complaints. On google, I have found numerous complaints about this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
the last 3 times we had very insignificant snow accumulation, my vehicle dashboard lit up with 6 different warnings, some audible. when you look up the info on them it says the car cannot steer, break, will roll on a hill etc. One warning advises to remove all flammables from the car. I was very nervous and almost towed the car but since I was a mile from home I drove it and brought it to the dealer at 0730 next day. they said nothing was wrong. snow or dirt probably got behind sensor. It has happened two more times in the next 10 days. I keep taking off work and nothing is wrong. The issue is when this happens you cannot change the vehicle to snow mode to drive. this is a safety feature as well as the flashing "brake" warning and audible alarm. I have a [XXX] and [XXX] driver and they do not want to operate this vehicle. Both times it happened again, I took it to the car wash and cleaned every visible camera and sensor to no avail. I am taking it back to the dealer again this Friday but if nothing is wrong with any of these systems then there is something wrong with the cameras because how can someone operate AWD and snow mode when there are these false warnings and how do you know if they aren't false. I don't want to assume each time it's not but 3 times in 10 days and missing work, etc. Plus I am very nervous driving it like this. I reported it to Acura- they said there were no recalls. would not provide info if they have prior complaints. On google, I have found numerous complaints about this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11637309
Recall Date: Jan 21, 2025
Honda (american Honda Motor Co.)
Defect Description:
SUSPENSION
Potential Consequences:
There were two major failures in my vehicle within a couple of weeks. The first was a lower ball joint failure. The passenger side lower control arm was replaced. The second major failure was the transfer case seal on the transmission failed and the transmission is being replaced. The vehicle has been serviced since its new purchase at Acura dealerships.
Corrective Action:
There were two major failures in my vehicle within a couple of weeks. The first was a lower ball joint failure. The passenger side lower control arm was replaced. The second major failure was the transfer case seal on the transmission failed and the transmission is being replaced. The vehicle has been serviced since its new purchase at Acura dealerships.
Additional Notes:
There were two major failures in my vehicle within a couple of weeks. The first was a lower ball joint failure. The passenger side lower control arm was replaced. The second major failure was the transfer case seal on the transmission failed and the transmission is being replaced. The vehicle has been serviced since its new purchase at Acura dealerships.
Mfg Campaign: 11635395
Recall Date: Jan 11, 2025
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury