ACURA MDX 2019

Complete listing of complaints and recalls for this vehicle

233
Complaints
80
Recalls

Complaints & Recalls

233 Complaints 80 Recalls

Official Safety Recalls - Important!

80 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Honda (american Honda Motor Co.)
NHTSA Campaign: 25V259000 SAFETY RECALL
152.8K Vehicles Affected
Recall Date: Apr 17, 2025
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2014-2020 Acura MDX vehicles. Moisture may enter the tailgate lid light assembly and wiring harness, which can cause the interior and exterior lights to fail, including the lid lights, position lights, license plate lights and taillights.

Potential Risk:
Vehicle lights that fail to illuminate can decrease visibility and increase the risk of a crash.
FREE Recall Solution:
Dealers will inspect the wiring and install a fuse harness, replace the lid light, and repair the body dust sealer, as necessary, free of charge. Owner notification letters were mailed May 30, 2025. Owners may contact Acura's customer service at 1-800-382-2238. Acura's number for this recall is FLI. Vehicles included in this recall that were previously repaired under NHTSA recall number 19V-256 will need to have the new remedy completed.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Action Required: Contact your local ACURA dealer to schedule your FREE recall repair.
Manufacturer: ACURA
Mfg Campaign: FLI
Notice Date: May 28, 2025
Recall Date: Apr 17, 2025
Honda (american Honda Motor Co.)
NHTSA Campaign: 23V858000 SAFETY RECALL
2.5M Vehicles Affected
Recall Date: Dec 18, 2023
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

Potential Risk:
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local ACURA dealer to schedule your FREE recall repair.
Manufacturer: ACURA
Mfg Campaign: KGC, KGD
Notice Date: Mar 29, 2024
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
NHTSA Campaign: 23V751000 SAFETY RECALL
249K Vehicles Affected
Recall Date: Nov 13, 2023
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.

Potential Risk:
A damaged engine may run improperly or stall while driving, increasing the risk of a fire, crash, or injury.
FREE Recall Solution:
Dealers will inspect and repair, or replace the engine as necessary, free of charge. Owner letters were mailed March 28, 2024. 2016-2017 Acura MDX owner letters were mailed November 1, 2024. 2016-2020 Acura MDX owner letters are expected to be mailed in mid-December 2024. Honda began mailing owner notification letters as of March 18, 2024. 2015-2016 Acura owner letters are expected to be mailed mid-December 2024, 2018 Acura TLX owner letters are expected to be mailed the end of March/early April 2024, 2019 Acura TLX owner letters are expected to be mailed mid-May 2024, 2020 Acura TLX owner letters are expected to be mailed mid-June 2024, and 2016-2020 Acura MDX owner letters are expected to be mailed January 27, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XG1 and GG0.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local ACURA dealer to schedule your FREE recall repair.
Manufacturer: ACURA
Mfg Campaign: XG1, GG0
Notice Date: Mar 28, 2024
Recall Date: Nov 13, 2023
Honda (american Honda Motor Co.)
NHTSA Campaign: 21V215000 SAFETY RECALL
624.6K Vehicles Affected
Recall Date: Mar 25, 2021
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Potential Risk:
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
FREE Recall Solution:
Honda will notify owners, and dealers will replace the fuel pump assembly, free of charge. Owner letters were mailed May 18, 2021. Owners may contact Honda customer service at 1-888-234-2138. Note: This recall is an expansion of recall 20V-314.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local ACURA dealer to schedule your FREE recall repair.
Manufacturer: ACURA
Mfg Campaign: Multiple Codes
Notice Date: May 18, 2021
Recall Date: Mar 25, 2021
Honda (american Honda Motor Co.)
NHTSA Campaign: 19V298000 SAFETY RECALL
93.9K Vehicles Affected
Recall Date: Apr 12, 2019
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura MDX and Honda Pilot vehicles and 2019 Acura RLX, RLX Sport Hybrid, TLX and Honda Odyssey and Ridgeline vehicles. The timing belt teeth may separate from the belt.

Potential Risk:
Teeth separation from the timing belt may result in an engine stall, increasing the risk of crash.
FREE Recall Solution:
Honda will notify owners, and dealers will inspect the vehicle and replace any affected timing belt free of charge. Vehicles receiving a replacement timing belt will also have the engine inspected and any damaged components will be replaced for free. The recall began June 7, 2019. Honda owners may contact customer service at 1-888-234-2138. Honda's number for this recall is L4M. Acura owners may contact customer service at 1-888-234-2138. Acura's number for this recall is Z4L.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local ACURA dealer to schedule your FREE recall repair.
Manufacturer: ACURA
Mfg Campaign: L4M, Z4L
Notice Date: Jun 7, 2019
Recall Date: Apr 12, 2019
Honda (american Honda Motor Co.)
NHTSA Campaign: 19V256000 SAFETY RECALL
322.9K Vehicles Affected
Recall Date: Mar 28, 2019
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2014-2019 Acura MDX and 2017-2019 Acura MDX Sport Hybrid vehicles. Moisture may enter the tailgate lid lights, possibly causing a loss of the tailgate lid lights and the taillights.

Potential Risk:
Loss of the taillights reduces the vehicle's visibility, increasing the risk of crash.
FREE Recall Solution:
Acura will notify owners, and dealers will modify the tailgate lid lights and install updated gaskets and a wiring sub-harness or will replace both tailgate lid lights. The repairs will be performed free of charge. The recall began May 7, 2019. Owners may contact Acura customer service at 1-888-234-2138. Acura's number for this recall is M49.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local ACURA dealer to schedule your FREE recall repair.
Manufacturer: ACURA
Mfg Campaign: M49
Notice Date: May 7, 2019
Recall Date: Mar 28, 2019
Honda (american Honda Motor Co.)
NHTSA Campaign: 18V777000 SAFETY RECALL
64.8K Vehicles Affected
Recall Date: Nov 1, 2018
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2017-2019 Acura MDX, 2017-2018 Acura MDX Sport Hybrid, 2018-2019 Honda HR-V and Honda Odyssey, and 2016 Honda HR-V vehicles. The rear brake caliper pistons may have an insufficient coating, causing gas pockets to form, reducing brake performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."

Potential Risk:
A reduction of braking performance increases the risk of a crash.
FREE Recall Solution:
Owners will be notified, and Honda or Acura dealers will bleed the brakes, free of charge. The recall began December 11, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are C31 and L30.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local ACURA dealer to schedule your FREE recall repair.
Manufacturer: ACURA
Mfg Campaign: C31, L30
Notice Date: Dec 11, 2018
Recall Date: Nov 1, 2018

Consumer Complaints

233 Complaints
Honda (american Honda Motor Co.)
Campaign: 11457242 Other
Mar 18, 2022
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

On several occasions when auto start/stop is engaged the vehicle will shift into neutral on its own upon restart. The engine will just rev and not go back into drive until you put it in park and then drive again. This has caused us to stall in front of a semi and 2 other vehicles. The dealer has replicated the issue on multiple occasions and is now there for a 3rd time. First 'fix' was charge the battery Second 'fix' was adjust exhaust and transmission valves Third 'fix' is replacing the fuel pump There was a 2019 recall for Acura MDX but this VIN does not show up for that.

Corrective Action:

On several occasions when auto start/stop is engaged the vehicle will shift into neutral on its own upon restart. The engine will just rev and not go back into drive until you put it in park and then drive again. This has caused us to stall in front of a semi and 2 other vehicles. The dealer has replicated the issue on multiple occasions and is now there for a 3rd time. First 'fix' was charge the battery Second 'fix' was adjust exhaust and transmission valves Third 'fix' is replacing the fuel pump There was a 2019 recall for Acura MDX but this VIN does not show up for that.

Additional Notes:

On several occasions when auto start/stop is engaged the vehicle will shift into neutral on its own upon restart. The engine will just rev and not go back into drive until you put it in park and then drive again. This has caused us to stall in front of a semi and 2 other vehicles. The dealer has replicated the issue on multiple occasions and is now there for a 3rd time. First 'fix' was charge the battery Second 'fix' was adjust exhaust and transmission valves Third 'fix' is replacing the fuel pump There was a 2019 recall for Acura MDX but this VIN does not show up for that.

Manufacturer: ACURA
Mfg Campaign: 11457242
Notice Date: Mar 18, 2022
Recall Date: Mar 18, 2022
Honda (american Honda Motor Co.)
Campaign: 11457242 Other
Mar 18, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

On several occasions when auto start/stop is engaged the vehicle will shift into neutral on its own upon restart. The engine will just rev and not go back into drive until you put it in park and then drive again. This has caused us to stall in front of a semi and 2 other vehicles. The dealer has replicated the issue on multiple occasions and is now there for a 3rd time. First 'fix' was charge the battery Second 'fix' was adjust exhaust and transmission valves Third 'fix' is replacing the fuel pump There was a 2019 recall for Acura MDX but this VIN does not show up for that.

Corrective Action:

On several occasions when auto start/stop is engaged the vehicle will shift into neutral on its own upon restart. The engine will just rev and not go back into drive until you put it in park and then drive again. This has caused us to stall in front of a semi and 2 other vehicles. The dealer has replicated the issue on multiple occasions and is now there for a 3rd time. First 'fix' was charge the battery Second 'fix' was adjust exhaust and transmission valves Third 'fix' is replacing the fuel pump There was a 2019 recall for Acura MDX but this VIN does not show up for that.

Additional Notes:

On several occasions when auto start/stop is engaged the vehicle will shift into neutral on its own upon restart. The engine will just rev and not go back into drive until you put it in park and then drive again. This has caused us to stall in front of a semi and 2 other vehicles. The dealer has replicated the issue on multiple occasions and is now there for a 3rd time. First 'fix' was charge the battery Second 'fix' was adjust exhaust and transmission valves Third 'fix' is replacing the fuel pump There was a 2019 recall for Acura MDX but this VIN does not show up for that.

Manufacturer: ACURA
Mfg Campaign: 11457242
Notice Date: Mar 18, 2022
Recall Date: Mar 18, 2022
Honda (american Honda Motor Co.)
Campaign: 11457242 Other
Mar 18, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

On several occasions when auto start/stop is engaged the vehicle will shift into neutral on its own upon restart. The engine will just rev and not go back into drive until you put it in park and then drive again. This has caused us to stall in front of a semi and 2 other vehicles. The dealer has replicated the issue on multiple occasions and is now there for a 3rd time. First 'fix' was charge the battery Second 'fix' was adjust exhaust and transmission valves Third 'fix' is replacing the fuel pump There was a 2019 recall for Acura MDX but this VIN does not show up for that.

Corrective Action:

On several occasions when auto start/stop is engaged the vehicle will shift into neutral on its own upon restart. The engine will just rev and not go back into drive until you put it in park and then drive again. This has caused us to stall in front of a semi and 2 other vehicles. The dealer has replicated the issue on multiple occasions and is now there for a 3rd time. First 'fix' was charge the battery Second 'fix' was adjust exhaust and transmission valves Third 'fix' is replacing the fuel pump There was a 2019 recall for Acura MDX but this VIN does not show up for that.

Additional Notes:

On several occasions when auto start/stop is engaged the vehicle will shift into neutral on its own upon restart. The engine will just rev and not go back into drive until you put it in park and then drive again. This has caused us to stall in front of a semi and 2 other vehicles. The dealer has replicated the issue on multiple occasions and is now there for a 3rd time. First 'fix' was charge the battery Second 'fix' was adjust exhaust and transmission valves Third 'fix' is replacing the fuel pump There was a 2019 recall for Acura MDX but this VIN does not show up for that.

Manufacturer: ACURA
Mfg Campaign: 11457242
Notice Date: Mar 18, 2022
Recall Date: Mar 18, 2022
Honda (american Honda Motor Co.)
Campaign: 11456636 Other
Mar 14, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

When at a red light, I pushed the brake and the auto idle stop feature become engaged. When the light turned green and I lifted my foot off the brake, the car went into neutral and would not move or start. In order to turn the car back on, I needed to put the car in park mode and then restart the car. This is a safety hazard since this happened at a busy intersection, with no warning, and cars needed to go around me. This happened twice before I could bring my car in to get it checked. The Acura Service Department changed our battery.

Corrective Action:

When at a red light, I pushed the brake and the auto idle stop feature become engaged. When the light turned green and I lifted my foot off the brake, the car went into neutral and would not move or start. In order to turn the car back on, I needed to put the car in park mode and then restart the car. This is a safety hazard since this happened at a busy intersection, with no warning, and cars needed to go around me. This happened twice before I could bring my car in to get it checked. The Acura Service Department changed our battery.

Additional Notes:

When at a red light, I pushed the brake and the auto idle stop feature become engaged. When the light turned green and I lifted my foot off the brake, the car went into neutral and would not move or start. In order to turn the car back on, I needed to put the car in park mode and then restart the car. This is a safety hazard since this happened at a busy intersection, with no warning, and cars needed to go around me. This happened twice before I could bring my car in to get it checked. The Acura Service Department changed our battery.

Manufacturer: ACURA
Mfg Campaign: 11456636
Notice Date: Mar 14, 2022
Recall Date: Mar 14, 2022
Honda (american Honda Motor Co.)
Campaign: 11456636 Other
Mar 14, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

When at a red light, I pushed the brake and the auto idle stop feature become engaged. When the light turned green and I lifted my foot off the brake, the car went into neutral and would not move or start. In order to turn the car back on, I needed to put the car in park mode and then restart the car. This is a safety hazard since this happened at a busy intersection, with no warning, and cars needed to go around me. This happened twice before I could bring my car in to get it checked. The Acura Service Department changed our battery.

Corrective Action:

When at a red light, I pushed the brake and the auto idle stop feature become engaged. When the light turned green and I lifted my foot off the brake, the car went into neutral and would not move or start. In order to turn the car back on, I needed to put the car in park mode and then restart the car. This is a safety hazard since this happened at a busy intersection, with no warning, and cars needed to go around me. This happened twice before I could bring my car in to get it checked. The Acura Service Department changed our battery.

Additional Notes:

When at a red light, I pushed the brake and the auto idle stop feature become engaged. When the light turned green and I lifted my foot off the brake, the car went into neutral and would not move or start. In order to turn the car back on, I needed to put the car in park mode and then restart the car. This is a safety hazard since this happened at a busy intersection, with no warning, and cars needed to go around me. This happened twice before I could bring my car in to get it checked. The Acura Service Department changed our battery.

Manufacturer: ACURA
Mfg Campaign: 11456636
Notice Date: Mar 14, 2022
Recall Date: Mar 14, 2022
Honda (american Honda Motor Co.)
Campaign: 11455297 Other
Mar 5, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

Acceleration has a very slow response after pressing gas pedel, transmission is very jerky only 12000 miles on car. It can lead into accidents at traffic or other

Corrective Action:

Acceleration has a very slow response after pressing gas pedel, transmission is very jerky only 12000 miles on car. It can lead into accidents at traffic or other

Additional Notes:

Acceleration has a very slow response after pressing gas pedel, transmission is very jerky only 12000 miles on car. It can lead into accidents at traffic or other

Manufacturer: ACURA
Mfg Campaign: 11455297
Notice Date: Mar 5, 2022
Recall Date: Mar 5, 2022
Honda (american Honda Motor Co.)
Campaign: 11445219 Other
Dec 28, 2021
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

The contact owns a 2019 Acura MDX. The contact stated that while driving approximately 65 MPH, the Forward Collision-Avoidance Automatic Emergency Braking suddenly activated causing the vehicle to abruptly stop in the middle of the road. During the failure, the dashboard warning lights and messages remained illuminated. The vehicle was taken to the local dealer who serviced the vehicle. No further information was available. The contact indicated that the failure reoccurred approximately three months later. The manufacturer was not yet notified. The failure mileage was 41,000.

Corrective Action:

The contact owns a 2019 Acura MDX. The contact stated that while driving approximately 65 MPH, the Forward Collision-Avoidance Automatic Emergency Braking suddenly activated causing the vehicle to abruptly stop in the middle of the road. During the failure, the dashboard warning lights and messages remained illuminated. The vehicle was taken to the local dealer who serviced the vehicle. No further information was available. The contact indicated that the failure reoccurred approximately three months later. The manufacturer was not yet notified. The failure mileage was 41,000.

Additional Notes:

The contact owns a 2019 Acura MDX. The contact stated that while driving approximately 65 MPH, the Forward Collision-Avoidance Automatic Emergency Braking suddenly activated causing the vehicle to abruptly stop in the middle of the road. During the failure, the dashboard warning lights and messages remained illuminated. The vehicle was taken to the local dealer who serviced the vehicle. No further information was available. The contact indicated that the failure reoccurred approximately three months later. The manufacturer was not yet notified. The failure mileage was 41,000.

Manufacturer: ACURA
Mfg Campaign: 11445219
Notice Date: Dec 28, 2021
Recall Date: Dec 28, 2021
Honda (american Honda Motor Co.)
Campaign: 11442525 Other
Dec 3, 2021
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

I think this recall needs to be expanded: Honda and Acura have recalled 2019 and 2020 vehicles including the CR-V and Accord for fuel pumps which can malfunction and cause the engine to lose power. My wife recently had her 2019 MDX stall on her in an intersection and she had to turn off the car and turn it back on so it would work. It sounds exactly like the below: “While driving, the vehicle shifts into Neutral, the transmission indicator comes and DTC P0657 (actuator supply voltage circuit/open) is stored. The driver will not be able to select any other gear until the vehicle is turned off and restarted. Update the PGM-FI [programmed fuel injection] software and the TCM software, clear any DTCs [diagnostic trouble codes], and do the PCM [powertrain control module] idle learn procedure.” - TSB 15-034 Additionally, May 23, 2021 we had an experience where the same MDX decelerated as we merged into traffic at I-30 and I-820 in Ft. Worth. I let off the accelerator going 60-70 MPH and then stepped on the accelerator to complete my merge and there was no power. Speed dropped to around 20 almost instantly. I had to completely let off the accelerator and depress it again to get going. Very scary situation considering how fast people drive on Texas freeways. These are two big issues Honda/Acura needs to address ASAP as both put consumers at risk of injury and possibly death.

Corrective Action:

I think this recall needs to be expanded: Honda and Acura have recalled 2019 and 2020 vehicles including the CR-V and Accord for fuel pumps which can malfunction and cause the engine to lose power. My wife recently had her 2019 MDX stall on her in an intersection and she had to turn off the car and turn it back on so it would work. It sounds exactly like the below: “While driving, the vehicle shifts into Neutral, the transmission indicator comes and DTC P0657 (actuator supply voltage circuit/open) is stored. The driver will not be able to select any other gear until the vehicle is turned off and restarted. Update the PGM-FI [programmed fuel injection] software and the TCM software, clear any DTCs [diagnostic trouble codes], and do the PCM [powertrain control module] idle learn procedure.” - TSB 15-034 Additionally, May 23, 2021 we had an experience where the same MDX decelerated as we merged into traffic at I-30 and I-820 in Ft. Worth. I let off the accelerator going 60-70 MPH and then stepped on the accelerator to complete my merge and there was no power. Speed dropped to around 20 almost instantly. I had to completely let off the accelerator and depress it again to get going. Very scary situation considering how fast people drive on Texas freeways. These are two big issues Honda/Acura needs to address ASAP as both put consumers at risk of injury and possibly death.

Additional Notes:

I think this recall needs to be expanded: Honda and Acura have recalled 2019 and 2020 vehicles including the CR-V and Accord for fuel pumps which can malfunction and cause the engine to lose power. My wife recently had her 2019 MDX stall on her in an intersection and she had to turn off the car and turn it back on so it would work. It sounds exactly like the below: “While driving, the vehicle shifts into Neutral, the transmission indicator comes and DTC P0657 (actuator supply voltage circuit/open) is stored. The driver will not be able to select any other gear until the vehicle is turned off and restarted. Update the PGM-FI [programmed fuel injection] software and the TCM software, clear any DTCs [diagnostic trouble codes], and do the PCM [powertrain control module] idle learn procedure.” - TSB 15-034 Additionally, May 23, 2021 we had an experience where the same MDX decelerated as we merged into traffic at I-30 and I-820 in Ft. Worth. I let off the accelerator going 60-70 MPH and then stepped on the accelerator to complete my merge and there was no power. Speed dropped to around 20 almost instantly. I had to completely let off the accelerator and depress it again to get going. Very scary situation considering how fast people drive on Texas freeways. These are two big issues Honda/Acura needs to address ASAP as both put consumers at risk of injury and possibly death.

Manufacturer: ACURA
Mfg Campaign: 11442525
Notice Date: Dec 3, 2021
Recall Date: Dec 3, 2021
Honda (american Honda Motor Co.)
Campaign: 11442525 Other
Dec 3, 2021
Defect Description:

ENGINE

Potential Consequences:

I think this recall needs to be expanded: Honda and Acura have recalled 2019 and 2020 vehicles including the CR-V and Accord for fuel pumps which can malfunction and cause the engine to lose power. My wife recently had her 2019 MDX stall on her in an intersection and she had to turn off the car and turn it back on so it would work. It sounds exactly like the below: “While driving, the vehicle shifts into Neutral, the transmission indicator comes and DTC P0657 (actuator supply voltage circuit/open) is stored. The driver will not be able to select any other gear until the vehicle is turned off and restarted. Update the PGM-FI [programmed fuel injection] software and the TCM software, clear any DTCs [diagnostic trouble codes], and do the PCM [powertrain control module] idle learn procedure.” - TSB 15-034 Additionally, May 23, 2021 we had an experience where the same MDX decelerated as we merged into traffic at I-30 and I-820 in Ft. Worth. I let off the accelerator going 60-70 MPH and then stepped on the accelerator to complete my merge and there was no power. Speed dropped to around 20 almost instantly. I had to completely let off the accelerator and depress it again to get going. Very scary situation considering how fast people drive on Texas freeways. These are two big issues Honda/Acura needs to address ASAP as both put consumers at risk of injury and possibly death.

Corrective Action:

I think this recall needs to be expanded: Honda and Acura have recalled 2019 and 2020 vehicles including the CR-V and Accord for fuel pumps which can malfunction and cause the engine to lose power. My wife recently had her 2019 MDX stall on her in an intersection and she had to turn off the car and turn it back on so it would work. It sounds exactly like the below: “While driving, the vehicle shifts into Neutral, the transmission indicator comes and DTC P0657 (actuator supply voltage circuit/open) is stored. The driver will not be able to select any other gear until the vehicle is turned off and restarted. Update the PGM-FI [programmed fuel injection] software and the TCM software, clear any DTCs [diagnostic trouble codes], and do the PCM [powertrain control module] idle learn procedure.” - TSB 15-034 Additionally, May 23, 2021 we had an experience where the same MDX decelerated as we merged into traffic at I-30 and I-820 in Ft. Worth. I let off the accelerator going 60-70 MPH and then stepped on the accelerator to complete my merge and there was no power. Speed dropped to around 20 almost instantly. I had to completely let off the accelerator and depress it again to get going. Very scary situation considering how fast people drive on Texas freeways. These are two big issues Honda/Acura needs to address ASAP as both put consumers at risk of injury and possibly death.

Additional Notes:

I think this recall needs to be expanded: Honda and Acura have recalled 2019 and 2020 vehicles including the CR-V and Accord for fuel pumps which can malfunction and cause the engine to lose power. My wife recently had her 2019 MDX stall on her in an intersection and she had to turn off the car and turn it back on so it would work. It sounds exactly like the below: “While driving, the vehicle shifts into Neutral, the transmission indicator comes and DTC P0657 (actuator supply voltage circuit/open) is stored. The driver will not be able to select any other gear until the vehicle is turned off and restarted. Update the PGM-FI [programmed fuel injection] software and the TCM software, clear any DTCs [diagnostic trouble codes], and do the PCM [powertrain control module] idle learn procedure.” - TSB 15-034 Additionally, May 23, 2021 we had an experience where the same MDX decelerated as we merged into traffic at I-30 and I-820 in Ft. Worth. I let off the accelerator going 60-70 MPH and then stepped on the accelerator to complete my merge and there was no power. Speed dropped to around 20 almost instantly. I had to completely let off the accelerator and depress it again to get going. Very scary situation considering how fast people drive on Texas freeways. These are two big issues Honda/Acura needs to address ASAP as both put consumers at risk of injury and possibly death.

Manufacturer: ACURA
Mfg Campaign: 11442525
Notice Date: Dec 3, 2021
Recall Date: Dec 3, 2021
Honda (american Honda Motor Co.)
Campaign: 11442525 Other
Dec 3, 2021
Defect Description:

POWER TRAIN

Potential Consequences:

I think this recall needs to be expanded: Honda and Acura have recalled 2019 and 2020 vehicles including the CR-V and Accord for fuel pumps which can malfunction and cause the engine to lose power. My wife recently had her 2019 MDX stall on her in an intersection and she had to turn off the car and turn it back on so it would work. It sounds exactly like the below: “While driving, the vehicle shifts into Neutral, the transmission indicator comes and DTC P0657 (actuator supply voltage circuit/open) is stored. The driver will not be able to select any other gear until the vehicle is turned off and restarted. Update the PGM-FI [programmed fuel injection] software and the TCM software, clear any DTCs [diagnostic trouble codes], and do the PCM [powertrain control module] idle learn procedure.” - TSB 15-034 Additionally, May 23, 2021 we had an experience where the same MDX decelerated as we merged into traffic at I-30 and I-820 in Ft. Worth. I let off the accelerator going 60-70 MPH and then stepped on the accelerator to complete my merge and there was no power. Speed dropped to around 20 almost instantly. I had to completely let off the accelerator and depress it again to get going. Very scary situation considering how fast people drive on Texas freeways. These are two big issues Honda/Acura needs to address ASAP as both put consumers at risk of injury and possibly death.

Corrective Action:

I think this recall needs to be expanded: Honda and Acura have recalled 2019 and 2020 vehicles including the CR-V and Accord for fuel pumps which can malfunction and cause the engine to lose power. My wife recently had her 2019 MDX stall on her in an intersection and she had to turn off the car and turn it back on so it would work. It sounds exactly like the below: “While driving, the vehicle shifts into Neutral, the transmission indicator comes and DTC P0657 (actuator supply voltage circuit/open) is stored. The driver will not be able to select any other gear until the vehicle is turned off and restarted. Update the PGM-FI [programmed fuel injection] software and the TCM software, clear any DTCs [diagnostic trouble codes], and do the PCM [powertrain control module] idle learn procedure.” - TSB 15-034 Additionally, May 23, 2021 we had an experience where the same MDX decelerated as we merged into traffic at I-30 and I-820 in Ft. Worth. I let off the accelerator going 60-70 MPH and then stepped on the accelerator to complete my merge and there was no power. Speed dropped to around 20 almost instantly. I had to completely let off the accelerator and depress it again to get going. Very scary situation considering how fast people drive on Texas freeways. These are two big issues Honda/Acura needs to address ASAP as both put consumers at risk of injury and possibly death.

Additional Notes:

I think this recall needs to be expanded: Honda and Acura have recalled 2019 and 2020 vehicles including the CR-V and Accord for fuel pumps which can malfunction and cause the engine to lose power. My wife recently had her 2019 MDX stall on her in an intersection and she had to turn off the car and turn it back on so it would work. It sounds exactly like the below: “While driving, the vehicle shifts into Neutral, the transmission indicator comes and DTC P0657 (actuator supply voltage circuit/open) is stored. The driver will not be able to select any other gear until the vehicle is turned off and restarted. Update the PGM-FI [programmed fuel injection] software and the TCM software, clear any DTCs [diagnostic trouble codes], and do the PCM [powertrain control module] idle learn procedure.” - TSB 15-034 Additionally, May 23, 2021 we had an experience where the same MDX decelerated as we merged into traffic at I-30 and I-820 in Ft. Worth. I let off the accelerator going 60-70 MPH and then stepped on the accelerator to complete my merge and there was no power. Speed dropped to around 20 almost instantly. I had to completely let off the accelerator and depress it again to get going. Very scary situation considering how fast people drive on Texas freeways. These are two big issues Honda/Acura needs to address ASAP as both put consumers at risk of injury and possibly death.

Manufacturer: ACURA
Mfg Campaign: 11442525
Notice Date: Dec 3, 2021
Recall Date: Dec 3, 2021
Honda (american Honda Motor Co.)
Campaign: 11430987 Other
Aug 30, 2021
Defect Description:

SERVICE BRAKES

Potential Consequences:

The contact owns a 2019 Acura MDX. The contact stated that while driving approximately 3-4 mph, he depressed the brake pedal but it failed to respond. The contact drove into a pole. The brake message was displayed. There was no reported injuries, fire or air bag deployment. A police report was not filed. The vehicle was towed to the local dealer but, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 37,000.

Corrective Action:

The contact owns a 2019 Acura MDX. The contact stated that while driving approximately 3-4 mph, he depressed the brake pedal but it failed to respond. The contact drove into a pole. The brake message was displayed. There was no reported injuries, fire or air bag deployment. A police report was not filed. The vehicle was towed to the local dealer but, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 37,000.

Additional Notes:

The contact owns a 2019 Acura MDX. The contact stated that while driving approximately 3-4 mph, he depressed the brake pedal but it failed to respond. The contact drove into a pole. The brake message was displayed. There was no reported injuries, fire or air bag deployment. A police report was not filed. The vehicle was towed to the local dealer but, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 37,000.

Manufacturer: ACURA
Mfg Campaign: 11430987
Notice Date: Aug 30, 2021
Recall Date: Aug 30, 2021
Honda (american Honda Motor Co.)
Campaign: 11426559 Other
Jul 26, 2021
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Car feels like being locked while I can only be able to drive at a very low speed(maybe 1m/h). Dealership said everything is fine. They don't see the problem. They did nothing to address these issue. Two messages on dashboard: Electronic parking brake problem, Emissions system problem. First appear on 7/23/2021 just when the issue appears.

Corrective Action:

Car feels like being locked while I can only be able to drive at a very low speed(maybe 1m/h). Dealership said everything is fine. They don't see the problem. They did nothing to address these issue. Two messages on dashboard: Electronic parking brake problem, Emissions system problem. First appear on 7/23/2021 just when the issue appears.

Additional Notes:

Car feels like being locked while I can only be able to drive at a very low speed(maybe 1m/h). Dealership said everything is fine. They don't see the problem. They did nothing to address these issue. Two messages on dashboard: Electronic parking brake problem, Emissions system problem. First appear on 7/23/2021 just when the issue appears.

Manufacturer: ACURA
Mfg Campaign: 11426559
Notice Date: Jul 26, 2021
Recall Date: Jul 26, 2021
Honda (american Honda Motor Co.)
Campaign: 11389557 Other
Jan 23, 2021
Defect Description:

STRUCTURE:BODY

Potential Consequences:

THE CAR CAUGHT FIRE SPONTANEOUSLY IN THE PARKING AREA. WE CALLED 911 AND THE FIRE BRIGADE TOOK ABOUT AN HOUR TO GET THE FIRE UNDER CONTROL. WE HAD GONE TO CHICKFILA (ABOUT 6 MILES TOTAL DISTANCE) AND THE CAR HAD BEEN PARKED FOR MAYBE 5 MINUTES WHEN WE SAW A FIRE ENGULF THE FRONT PORTION. I PUT WATER ON IT WHILE WAITING FOR 991 RESPONSE.

Corrective Action:

THE CAR CAUGHT FIRE SPONTANEOUSLY IN THE PARKING AREA. WE CALLED 911 AND THE FIRE BRIGADE TOOK ABOUT AN HOUR TO GET THE FIRE UNDER CONTROL. WE HAD GONE TO CHICKFILA (ABOUT 6 MILES TOTAL DISTANCE) AND THE CAR HAD BEEN PARKED FOR MAYBE 5 MINUTES WHEN WE SAW A FIRE ENGULF THE FRONT PORTION. I PUT WATER ON IT WHILE WAITING FOR 991 RESPONSE.

Additional Notes:

THE CAR CAUGHT FIRE SPONTANEOUSLY IN THE PARKING AREA. WE CALLED 911 AND THE FIRE BRIGADE TOOK ABOUT AN HOUR TO GET THE FIRE UNDER CONTROL. WE HAD GONE TO CHICKFILA (ABOUT 6 MILES TOTAL DISTANCE) AND THE CAR HAD BEEN PARKED FOR MAYBE 5 MINUTES WHEN WE SAW A FIRE ENGULF THE FRONT PORTION. I PUT WATER ON IT WHILE WAITING FOR 991 RESPONSE.

Manufacturer: ACURA
Mfg Campaign: 11389557
Notice Date: Jan 23, 2021
Recall Date: Jan 23, 2021
Honda (american Honda Motor Co.)
Campaign: 11389557 Other
Jan 23, 2021
Defect Description:

ENGINE

Potential Consequences:

THE CAR CAUGHT FIRE SPONTANEOUSLY IN THE PARKING AREA. WE CALLED 911 AND THE FIRE BRIGADE TOOK ABOUT AN HOUR TO GET THE FIRE UNDER CONTROL. WE HAD GONE TO CHICKFILA (ABOUT 6 MILES TOTAL DISTANCE) AND THE CAR HAD BEEN PARKED FOR MAYBE 5 MINUTES WHEN WE SAW A FIRE ENGULF THE FRONT PORTION. I PUT WATER ON IT WHILE WAITING FOR 991 RESPONSE.

Corrective Action:

THE CAR CAUGHT FIRE SPONTANEOUSLY IN THE PARKING AREA. WE CALLED 911 AND THE FIRE BRIGADE TOOK ABOUT AN HOUR TO GET THE FIRE UNDER CONTROL. WE HAD GONE TO CHICKFILA (ABOUT 6 MILES TOTAL DISTANCE) AND THE CAR HAD BEEN PARKED FOR MAYBE 5 MINUTES WHEN WE SAW A FIRE ENGULF THE FRONT PORTION. I PUT WATER ON IT WHILE WAITING FOR 991 RESPONSE.

Additional Notes:

THE CAR CAUGHT FIRE SPONTANEOUSLY IN THE PARKING AREA. WE CALLED 911 AND THE FIRE BRIGADE TOOK ABOUT AN HOUR TO GET THE FIRE UNDER CONTROL. WE HAD GONE TO CHICKFILA (ABOUT 6 MILES TOTAL DISTANCE) AND THE CAR HAD BEEN PARKED FOR MAYBE 5 MINUTES WHEN WE SAW A FIRE ENGULF THE FRONT PORTION. I PUT WATER ON IT WHILE WAITING FOR 991 RESPONSE.

Manufacturer: ACURA
Mfg Campaign: 11389557
Notice Date: Jan 23, 2021
Recall Date: Jan 23, 2021
Honda (american Honda Motor Co.)
Campaign: 11389557 Other
Jan 23, 2021
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

THE CAR CAUGHT FIRE SPONTANEOUSLY IN THE PARKING AREA. WE CALLED 911 AND THE FIRE BRIGADE TOOK ABOUT AN HOUR TO GET THE FIRE UNDER CONTROL. WE HAD GONE TO CHICKFILA (ABOUT 6 MILES TOTAL DISTANCE) AND THE CAR HAD BEEN PARKED FOR MAYBE 5 MINUTES WHEN WE SAW A FIRE ENGULF THE FRONT PORTION. I PUT WATER ON IT WHILE WAITING FOR 991 RESPONSE.

Corrective Action:

THE CAR CAUGHT FIRE SPONTANEOUSLY IN THE PARKING AREA. WE CALLED 911 AND THE FIRE BRIGADE TOOK ABOUT AN HOUR TO GET THE FIRE UNDER CONTROL. WE HAD GONE TO CHICKFILA (ABOUT 6 MILES TOTAL DISTANCE) AND THE CAR HAD BEEN PARKED FOR MAYBE 5 MINUTES WHEN WE SAW A FIRE ENGULF THE FRONT PORTION. I PUT WATER ON IT WHILE WAITING FOR 991 RESPONSE.

Additional Notes:

THE CAR CAUGHT FIRE SPONTANEOUSLY IN THE PARKING AREA. WE CALLED 911 AND THE FIRE BRIGADE TOOK ABOUT AN HOUR TO GET THE FIRE UNDER CONTROL. WE HAD GONE TO CHICKFILA (ABOUT 6 MILES TOTAL DISTANCE) AND THE CAR HAD BEEN PARKED FOR MAYBE 5 MINUTES WHEN WE SAW A FIRE ENGULF THE FRONT PORTION. I PUT WATER ON IT WHILE WAITING FOR 991 RESPONSE.

Manufacturer: ACURA
Mfg Campaign: 11389557
Notice Date: Jan 23, 2021
Recall Date: Jan 23, 2021
Honda (american Honda Motor Co.)
Campaign: 11361064 Other
Sep 25, 2020
Defect Description:

ENGINE

Potential Consequences:

VEHICLE GOES INTO 'GO LIMP' WHEN I ACCELERATE OR CHANGE LANES. VERY DANGEROUS SITUATION WHEN PASSING ON A TWO LANE COUNTRY ROAD (HAPPENED TWICE) AND MERGING ONTO A HIGHWAY WITH A SHORT ENTRANCE RAMP. THIS COULD POTENTIALLY LEAD TO A MAJOR ACCIDENT AND WE DON'T FEEL COMFORTABLE DRIVING THIS VEHICLE IN THESE SITUATIONS.

Corrective Action:

VEHICLE GOES INTO 'GO LIMP' WHEN I ACCELERATE OR CHANGE LANES. VERY DANGEROUS SITUATION WHEN PASSING ON A TWO LANE COUNTRY ROAD (HAPPENED TWICE) AND MERGING ONTO A HIGHWAY WITH A SHORT ENTRANCE RAMP. THIS COULD POTENTIALLY LEAD TO A MAJOR ACCIDENT AND WE DON'T FEEL COMFORTABLE DRIVING THIS VEHICLE IN THESE SITUATIONS.

Additional Notes:

VEHICLE GOES INTO 'GO LIMP' WHEN I ACCELERATE OR CHANGE LANES. VERY DANGEROUS SITUATION WHEN PASSING ON A TWO LANE COUNTRY ROAD (HAPPENED TWICE) AND MERGING ONTO A HIGHWAY WITH A SHORT ENTRANCE RAMP. THIS COULD POTENTIALLY LEAD TO A MAJOR ACCIDENT AND WE DON'T FEEL COMFORTABLE DRIVING THIS VEHICLE IN THESE SITUATIONS.

Manufacturer: ACURA
Mfg Campaign: 11361064
Notice Date: Sep 25, 2020
Recall Date: Sep 25, 2020
Honda (american Honda Motor Co.)
Campaign: 11361064 Other
Sep 25, 2020
Defect Description:

POWER TRAIN

Potential Consequences:

VEHICLE GOES INTO 'GO LIMP' WHEN I ACCELERATE OR CHANGE LANES. VERY DANGEROUS SITUATION WHEN PASSING ON A TWO LANE COUNTRY ROAD (HAPPENED TWICE) AND MERGING ONTO A HIGHWAY WITH A SHORT ENTRANCE RAMP. THIS COULD POTENTIALLY LEAD TO A MAJOR ACCIDENT AND WE DON'T FEEL COMFORTABLE DRIVING THIS VEHICLE IN THESE SITUATIONS.

Corrective Action:

VEHICLE GOES INTO 'GO LIMP' WHEN I ACCELERATE OR CHANGE LANES. VERY DANGEROUS SITUATION WHEN PASSING ON A TWO LANE COUNTRY ROAD (HAPPENED TWICE) AND MERGING ONTO A HIGHWAY WITH A SHORT ENTRANCE RAMP. THIS COULD POTENTIALLY LEAD TO A MAJOR ACCIDENT AND WE DON'T FEEL COMFORTABLE DRIVING THIS VEHICLE IN THESE SITUATIONS.

Additional Notes:

VEHICLE GOES INTO 'GO LIMP' WHEN I ACCELERATE OR CHANGE LANES. VERY DANGEROUS SITUATION WHEN PASSING ON A TWO LANE COUNTRY ROAD (HAPPENED TWICE) AND MERGING ONTO A HIGHWAY WITH A SHORT ENTRANCE RAMP. THIS COULD POTENTIALLY LEAD TO A MAJOR ACCIDENT AND WE DON'T FEEL COMFORTABLE DRIVING THIS VEHICLE IN THESE SITUATIONS.

Manufacturer: ACURA
Mfg Campaign: 11361064
Notice Date: Sep 25, 2020
Recall Date: Sep 25, 2020
Honda (american Honda Motor Co.)
Campaign: 11355080 Other
Sep 15, 2020
Defect Description:

POWER TRAIN

Potential Consequences:

TL* THE CONTACT OWNS A 2019 ACURA MDX. THE CONTACT STATED WHILE HER HUSBAND WAS DRIVING AT 75 MPH, THE VEHICLE WENT INTO LIMP MODE. THE VEHICLE FAILED TO ACCELERATE. THE CONTACT STATED THAT SEVERAL SECONDS LATER THE JERKED AND ACCELERATED WITHOUT WARNING. THE CONTACT STATED THAT ON ONE OCCASION, THERE WAS A POPPING SOUND COMING FROM THE DASHBOARD. THE CONTACT CALLED HARPER ACURA (9739 KINGSTON PIKE, KNOXVILLE, TN 37922) AND INFORMED THE DEALER OF THE FAILURE AND SCHEDULED AN APPOINTMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

Corrective Action:

TL* THE CONTACT OWNS A 2019 ACURA MDX. THE CONTACT STATED WHILE HER HUSBAND WAS DRIVING AT 75 MPH, THE VEHICLE WENT INTO LIMP MODE. THE VEHICLE FAILED TO ACCELERATE. THE CONTACT STATED THAT SEVERAL SECONDS LATER THE JERKED AND ACCELERATED WITHOUT WARNING. THE CONTACT STATED THAT ON ONE OCCASION, THERE WAS A POPPING SOUND COMING FROM THE DASHBOARD. THE CONTACT CALLED HARPER ACURA (9739 KINGSTON PIKE, KNOXVILLE, TN 37922) AND INFORMED THE DEALER OF THE FAILURE AND SCHEDULED AN APPOINTMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

Additional Notes:

TL* THE CONTACT OWNS A 2019 ACURA MDX. THE CONTACT STATED WHILE HER HUSBAND WAS DRIVING AT 75 MPH, THE VEHICLE WENT INTO LIMP MODE. THE VEHICLE FAILED TO ACCELERATE. THE CONTACT STATED THAT SEVERAL SECONDS LATER THE JERKED AND ACCELERATED WITHOUT WARNING. THE CONTACT STATED THAT ON ONE OCCASION, THERE WAS A POPPING SOUND COMING FROM THE DASHBOARD. THE CONTACT CALLED HARPER ACURA (9739 KINGSTON PIKE, KNOXVILLE, TN 37922) AND INFORMED THE DEALER OF THE FAILURE AND SCHEDULED AN APPOINTMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

Manufacturer: ACURA
Mfg Campaign: 11355080
Notice Date: Sep 15, 2020
Recall Date: Sep 15, 2020
Honda (american Honda Motor Co.)
Campaign: 11355080 Other
Sep 15, 2020
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

TL* THE CONTACT OWNS A 2019 ACURA MDX. THE CONTACT STATED WHILE HER HUSBAND WAS DRIVING AT 75 MPH, THE VEHICLE WENT INTO LIMP MODE. THE VEHICLE FAILED TO ACCELERATE. THE CONTACT STATED THAT SEVERAL SECONDS LATER THE JERKED AND ACCELERATED WITHOUT WARNING. THE CONTACT STATED THAT ON ONE OCCASION, THERE WAS A POPPING SOUND COMING FROM THE DASHBOARD. THE CONTACT CALLED HARPER ACURA (9739 KINGSTON PIKE, KNOXVILLE, TN 37922) AND INFORMED THE DEALER OF THE FAILURE AND SCHEDULED AN APPOINTMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

Corrective Action:

TL* THE CONTACT OWNS A 2019 ACURA MDX. THE CONTACT STATED WHILE HER HUSBAND WAS DRIVING AT 75 MPH, THE VEHICLE WENT INTO LIMP MODE. THE VEHICLE FAILED TO ACCELERATE. THE CONTACT STATED THAT SEVERAL SECONDS LATER THE JERKED AND ACCELERATED WITHOUT WARNING. THE CONTACT STATED THAT ON ONE OCCASION, THERE WAS A POPPING SOUND COMING FROM THE DASHBOARD. THE CONTACT CALLED HARPER ACURA (9739 KINGSTON PIKE, KNOXVILLE, TN 37922) AND INFORMED THE DEALER OF THE FAILURE AND SCHEDULED AN APPOINTMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

Additional Notes:

TL* THE CONTACT OWNS A 2019 ACURA MDX. THE CONTACT STATED WHILE HER HUSBAND WAS DRIVING AT 75 MPH, THE VEHICLE WENT INTO LIMP MODE. THE VEHICLE FAILED TO ACCELERATE. THE CONTACT STATED THAT SEVERAL SECONDS LATER THE JERKED AND ACCELERATED WITHOUT WARNING. THE CONTACT STATED THAT ON ONE OCCASION, THERE WAS A POPPING SOUND COMING FROM THE DASHBOARD. THE CONTACT CALLED HARPER ACURA (9739 KINGSTON PIKE, KNOXVILLE, TN 37922) AND INFORMED THE DEALER OF THE FAILURE AND SCHEDULED AN APPOINTMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

Manufacturer: ACURA
Mfg Campaign: 11355080
Notice Date: Sep 15, 2020
Recall Date: Sep 15, 2020
Honda (american Honda Motor Co.)
Campaign: 11351669 Other
Aug 27, 2020
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

INFOTAINMENT SYSTEM EXPERIENCES PERIODIC FAILURES CAUSING INABILITY TO CONTROL CLIMATE/TEMPERATURE CONTROLS, COMMUNICATIONS, NAVIGATION, AND VEHICLE SETTINGS INCLUDING SAFETY SETTINGS. IT OCCURS WHEN DRIVING IN CITY AND ON HIGHWAY REGARDLESS OF CONDITIONS OR SPEED, WHEN STATIONARY, CAN AT TIMES BE CORRECTED BY PULLING OFF THE ROAD AND RESTARTING THE CAR, BUT SOMETIMES IT JUST TAKES TIME TO RESOLVE. ACURA STATED THIS IS CAUSED BY THE CONNECTION TO THE CELL PHONE, BUT OCCURS EVEN WHEN NO PHONE IS CONNECTED TO OR IN THE CAR. THIS ISSUE IS A SIGNIFICANT DISTRACTION TO THE DRIVERS ATTENTION, AND CAN FOR EXPOSURE TO EXTREME TO OUTSIDE TEMPERATURES BELOW FREEZING AND ABOVE 95F IN HIGH HUMIDITY MO SUMMER HEAT. MULTIPLE ATTEMPTS TO REPAIR THE VEHICLE HAVE FAILED, ARBITRATION WITH NCDS RULED IN MY FAVOR FOR ACURA TO REPAIR THE VEHICLE WHICH THEY CANNOT DO, IT IS A KNOWN ISSUE WITH ACURA VEHICLES AND THEY CONTINUE TO SELL, AND THERE ARE MULTIPLE CURRENT CLASS ACTION LAWSUITS AGAINST ACURA AND THEIR PARENT HONDA MOTOR COMPANY FOR THE IDENTICAL ISSUE WITH DIFFERENT MODELS FROM THE SAME MODEL YEAR. MY ATTEMEPTS TO TRADE AND SELL THE VEHICAL HAVE BEEN THWARTED BY OCCURANCES OF CRITICAL FAILURE OF THESE ELECTRONIC/COMPUTER BASED SYSTEMS. I AM CURRENTLY ARBITRATING ACURA (NON-LEGAL) FOR THE RESOLUTION OF THESE UNSAFE DRIVING EXPERIENCE.

Corrective Action:

INFOTAINMENT SYSTEM EXPERIENCES PERIODIC FAILURES CAUSING INABILITY TO CONTROL CLIMATE/TEMPERATURE CONTROLS, COMMUNICATIONS, NAVIGATION, AND VEHICLE SETTINGS INCLUDING SAFETY SETTINGS. IT OCCURS WHEN DRIVING IN CITY AND ON HIGHWAY REGARDLESS OF CONDITIONS OR SPEED, WHEN STATIONARY, CAN AT TIMES BE CORRECTED BY PULLING OFF THE ROAD AND RESTARTING THE CAR, BUT SOMETIMES IT JUST TAKES TIME TO RESOLVE. ACURA STATED THIS IS CAUSED BY THE CONNECTION TO THE CELL PHONE, BUT OCCURS EVEN WHEN NO PHONE IS CONNECTED TO OR IN THE CAR. THIS ISSUE IS A SIGNIFICANT DISTRACTION TO THE DRIVERS ATTENTION, AND CAN FOR EXPOSURE TO EXTREME TO OUTSIDE TEMPERATURES BELOW FREEZING AND ABOVE 95F IN HIGH HUMIDITY MO SUMMER HEAT. MULTIPLE ATTEMPTS TO REPAIR THE VEHICLE HAVE FAILED, ARBITRATION WITH NCDS RULED IN MY FAVOR FOR ACURA TO REPAIR THE VEHICLE WHICH THEY CANNOT DO, IT IS A KNOWN ISSUE WITH ACURA VEHICLES AND THEY CONTINUE TO SELL, AND THERE ARE MULTIPLE CURRENT CLASS ACTION LAWSUITS AGAINST ACURA AND THEIR PARENT HONDA MOTOR COMPANY FOR THE IDENTICAL ISSUE WITH DIFFERENT MODELS FROM THE SAME MODEL YEAR. MY ATTEMEPTS TO TRADE AND SELL THE VEHICAL HAVE BEEN THWARTED BY OCCURANCES OF CRITICAL FAILURE OF THESE ELECTRONIC/COMPUTER BASED SYSTEMS. I AM CURRENTLY ARBITRATING ACURA (NON-LEGAL) FOR THE RESOLUTION OF THESE UNSAFE DRIVING EXPERIENCE.

Additional Notes:

INFOTAINMENT SYSTEM EXPERIENCES PERIODIC FAILURES CAUSING INABILITY TO CONTROL CLIMATE/TEMPERATURE CONTROLS, COMMUNICATIONS, NAVIGATION, AND VEHICLE SETTINGS INCLUDING SAFETY SETTINGS. IT OCCURS WHEN DRIVING IN CITY AND ON HIGHWAY REGARDLESS OF CONDITIONS OR SPEED, WHEN STATIONARY, CAN AT TIMES BE CORRECTED BY PULLING OFF THE ROAD AND RESTARTING THE CAR, BUT SOMETIMES IT JUST TAKES TIME TO RESOLVE. ACURA STATED THIS IS CAUSED BY THE CONNECTION TO THE CELL PHONE, BUT OCCURS EVEN WHEN NO PHONE IS CONNECTED TO OR IN THE CAR. THIS ISSUE IS A SIGNIFICANT DISTRACTION TO THE DRIVERS ATTENTION, AND CAN FOR EXPOSURE TO EXTREME TO OUTSIDE TEMPERATURES BELOW FREEZING AND ABOVE 95F IN HIGH HUMIDITY MO SUMMER HEAT. MULTIPLE ATTEMPTS TO REPAIR THE VEHICLE HAVE FAILED, ARBITRATION WITH NCDS RULED IN MY FAVOR FOR ACURA TO REPAIR THE VEHICLE WHICH THEY CANNOT DO, IT IS A KNOWN ISSUE WITH ACURA VEHICLES AND THEY CONTINUE TO SELL, AND THERE ARE MULTIPLE CURRENT CLASS ACTION LAWSUITS AGAINST ACURA AND THEIR PARENT HONDA MOTOR COMPANY FOR THE IDENTICAL ISSUE WITH DIFFERENT MODELS FROM THE SAME MODEL YEAR. MY ATTEMEPTS TO TRADE AND SELL THE VEHICAL HAVE BEEN THWARTED BY OCCURANCES OF CRITICAL FAILURE OF THESE ELECTRONIC/COMPUTER BASED SYSTEMS. I AM CURRENTLY ARBITRATING ACURA (NON-LEGAL) FOR THE RESOLUTION OF THESE UNSAFE DRIVING EXPERIENCE.

Manufacturer: ACURA
Mfg Campaign: 11351669
Notice Date: Aug 27, 2020
Recall Date: Aug 27, 2020

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