ACURA MDX 2018

Complete listing of complaints and recalls for this vehicle

198
Complaints
46
Recalls

Complaints & Recalls

198 Complaints 46 Recalls

Official Safety Recalls - Important!

46 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Honda (american Honda Motor Co.)
NHTSA Campaign: 25V259000 SAFETY RECALL
152.8K Vehicles Affected
Recall Date: Apr 17, 2025
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2014-2020 Acura MDX vehicles. Moisture may enter the tailgate lid light assembly and wiring harness, which can cause the interior and exterior lights to fail, including the lid lights, position lights, license plate lights and taillights.

Potential Risk:
Vehicle lights that fail to illuminate can decrease visibility and increase the risk of a crash.
FREE Recall Solution:
Dealers will inspect the wiring and install a fuse harness, replace the lid light, and repair the body dust sealer, as necessary, free of charge. Owner notification letters were mailed May 30, 2025. Owners may contact Acura's customer service at 1-800-382-2238. Acura's number for this recall is FLI. Vehicles included in this recall that were previously repaired under NHTSA recall number 19V-256 will need to have the new remedy completed.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Action Required: Contact your local ACURA dealer to schedule your FREE recall repair.
Manufacturer: ACURA
Mfg Campaign: FLI
Notice Date: May 28, 2025
Recall Date: Apr 17, 2025
Honda (american Honda Motor Co.)
NHTSA Campaign: 23V858000 SAFETY RECALL
2.5M Vehicles Affected
Recall Date: Dec 18, 2023
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

Potential Risk:
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local ACURA dealer to schedule your FREE recall repair.
Manufacturer: ACURA
Mfg Campaign: KGC, KGD
Notice Date: Mar 29, 2024
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
NHTSA Campaign: 23V751000 SAFETY RECALL
249K Vehicles Affected
Recall Date: Nov 13, 2023
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.

Potential Risk:
A damaged engine may run improperly or stall while driving, increasing the risk of a fire, crash, or injury.
FREE Recall Solution:
Dealers will inspect and repair, or replace the engine as necessary, free of charge. Owner letters were mailed March 28, 2024. 2016-2017 Acura MDX owner letters were mailed November 1, 2024. 2016-2020 Acura MDX owner letters are expected to be mailed in mid-December 2024. Honda began mailing owner notification letters as of March 18, 2024. 2015-2016 Acura owner letters are expected to be mailed mid-December 2024, 2018 Acura TLX owner letters are expected to be mailed the end of March/early April 2024, 2019 Acura TLX owner letters are expected to be mailed mid-May 2024, 2020 Acura TLX owner letters are expected to be mailed mid-June 2024, and 2016-2020 Acura MDX owner letters are expected to be mailed January 27, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XG1 and GG0.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local ACURA dealer to schedule your FREE recall repair.
Manufacturer: ACURA
Mfg Campaign: XG1, GG0
Notice Date: Mar 28, 2024
Recall Date: Nov 13, 2023
Honda (american Honda Motor Co.)
NHTSA Campaign: 19V298000 SAFETY RECALL
93.9K Vehicles Affected
Recall Date: Apr 12, 2019
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura MDX and Honda Pilot vehicles and 2019 Acura RLX, RLX Sport Hybrid, TLX and Honda Odyssey and Ridgeline vehicles. The timing belt teeth may separate from the belt.

Potential Risk:
Teeth separation from the timing belt may result in an engine stall, increasing the risk of crash.
FREE Recall Solution:
Honda will notify owners, and dealers will inspect the vehicle and replace any affected timing belt free of charge. Vehicles receiving a replacement timing belt will also have the engine inspected and any damaged components will be replaced for free. The recall began June 7, 2019. Honda owners may contact customer service at 1-888-234-2138. Honda's number for this recall is L4M. Acura owners may contact customer service at 1-888-234-2138. Acura's number for this recall is Z4L.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local ACURA dealer to schedule your FREE recall repair.
Manufacturer: ACURA
Mfg Campaign: L4M, Z4L
Notice Date: Jun 7, 2019
Recall Date: Apr 12, 2019
Honda (american Honda Motor Co.)
NHTSA Campaign: 19V256000 SAFETY RECALL
322.9K Vehicles Affected
Recall Date: Mar 28, 2019
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2014-2019 Acura MDX and 2017-2019 Acura MDX Sport Hybrid vehicles. Moisture may enter the tailgate lid lights, possibly causing a loss of the tailgate lid lights and the taillights.

Potential Risk:
Loss of the taillights reduces the vehicle's visibility, increasing the risk of crash.
FREE Recall Solution:
Acura will notify owners, and dealers will modify the tailgate lid lights and install updated gaskets and a wiring sub-harness or will replace both tailgate lid lights. The repairs will be performed free of charge. The recall began May 7, 2019. Owners may contact Acura customer service at 1-888-234-2138. Acura's number for this recall is M49.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local ACURA dealer to schedule your FREE recall repair.
Manufacturer: ACURA
Mfg Campaign: M49
Notice Date: May 7, 2019
Recall Date: Mar 28, 2019
Honda (american Honda Motor Co.)
NHTSA Campaign: 19V060000 SAFETY RECALL
437K Vehicles Affected
Recall Date: Jan 29, 2019
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2016-2018 Acura MDX, 2015-2019 Acura TLX and 2015-2017 Honda Accord vehicles, equipped with a 3.5L V6 engine. Particulates in fuel may adhere to the internal components of the fuel pump, reducing its performance.

Potential Risk:
Reduced fuel pump performance can result in an engine stall, increasing the risk of crash.
FREE Recall Solution:
Honda will notify owners, and dealers will update the fuel injection engine control unit (FI-ECU) software and, if necessary, replace the fuel pump, free of charge. The recall began March 25, 2019. Owners may contact customer service at 1-888-234-2138. Acura's recall number for this recall is P3W. Honda's recall number for this recall is N3X.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local ACURA dealer to schedule your FREE recall repair.
Manufacturer: ACURA
Mfg Campaign: N3X, P3W
Notice Date: Mar 25, 2019
Recall Date: Jan 29, 2019
Honda (american Honda Motor Co.)
NHTSA Campaign: 18V777000 SAFETY RECALL
64.8K Vehicles Affected
Recall Date: Nov 1, 2018
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2017-2019 Acura MDX, 2017-2018 Acura MDX Sport Hybrid, 2018-2019 Honda HR-V and Honda Odyssey, and 2016 Honda HR-V vehicles. The rear brake caliper pistons may have an insufficient coating, causing gas pockets to form, reducing brake performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."

Potential Risk:
A reduction of braking performance increases the risk of a crash.
FREE Recall Solution:
Owners will be notified, and Honda or Acura dealers will bleed the brakes, free of charge. The recall began December 11, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are C31 and L30.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local ACURA dealer to schedule your FREE recall repair.
Manufacturer: ACURA
Mfg Campaign: C31, L30
Notice Date: Dec 11, 2018
Recall Date: Nov 1, 2018
Honda (american Honda Motor Co.)
NHTSA Campaign: 18V221000 SAFETY RECALL
5.8K Vehicles Affected
Recall Date: Apr 5, 2018
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2018 Honda Pilot and Ridgeline vehicles and 2018 Acura MDX vehicles. The front driver and passenger powered seats in the Honda vehicles and the driver powered seats in the Acura vehicles may have been assembled with improperly manufactured rivets. In the event of a crash, the rivets can break causing the seats not to be secured to the floor. As such, these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."

Potential Risk:
In the event of a crash, if the seat does not remain secured to the floor, the seat occupant has an increased risk of injury.
FREE Recall Solution:
Honda will notify owners, and dealers will replace the driver seat frame assembly in Acura MDX vehicles, and replace the driver and front passenger seat slide rail frames in Honda Pilot and Ridgeline vehicles, free of charge. The recall began May 30, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall is D0S, and T0T.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local ACURA dealer to schedule your FREE recall repair.
Manufacturer: ACURA
Mfg Campaign: D0S, T0T
Notice Date: May 30, 2018
Recall Date: Apr 5, 2018

Consumer Complaints

198 Complaints
Honda (american Honda Motor Co.)
Campaign: 11518953 Other
Apr 25, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

This is my first luxury car. Ever since I bought the car in 2019, I noticed that sometimes when I press on the gas pedal, it takes a little time for the car to move. I just assumed it was normal. Never owned an Acura before. Two weeks ago and a week ago, I also got into a car accident. The first time was when I was entering the freeway. I see the cars on the freeway coming from my left side. They were far enough form me enter the freeway safely. I pressed the gas pedal to speed up so I could enter the freeway. I pressed on the gas pedal. Nothing happens. The car didn't respond. I pressed again and this time it moved. By the time my car moved and pick up speed, the oncoming cars were right behind my left side. I had to brake and moved to the right side to avoid an accident. The 2nd time, I was at a stop sign. I pressed the gas pedal. Again, the accelerator did not kick in. The car behind me honked at me. It took a couple of seconds for my car to pick up its speed.

Corrective Action:

This is my first luxury car. Ever since I bought the car in 2019, I noticed that sometimes when I press on the gas pedal, it takes a little time for the car to move. I just assumed it was normal. Never owned an Acura before. Two weeks ago and a week ago, I also got into a car accident. The first time was when I was entering the freeway. I see the cars on the freeway coming from my left side. They were far enough form me enter the freeway safely. I pressed the gas pedal to speed up so I could enter the freeway. I pressed on the gas pedal. Nothing happens. The car didn't respond. I pressed again and this time it moved. By the time my car moved and pick up speed, the oncoming cars were right behind my left side. I had to brake and moved to the right side to avoid an accident. The 2nd time, I was at a stop sign. I pressed the gas pedal. Again, the accelerator did not kick in. The car behind me honked at me. It took a couple of seconds for my car to pick up its speed.

Additional Notes:

This is my first luxury car. Ever since I bought the car in 2019, I noticed that sometimes when I press on the gas pedal, it takes a little time for the car to move. I just assumed it was normal. Never owned an Acura before. Two weeks ago and a week ago, I also got into a car accident. The first time was when I was entering the freeway. I see the cars on the freeway coming from my left side. They were far enough form me enter the freeway safely. I pressed the gas pedal to speed up so I could enter the freeway. I pressed on the gas pedal. Nothing happens. The car didn't respond. I pressed again and this time it moved. By the time my car moved and pick up speed, the oncoming cars were right behind my left side. I had to brake and moved to the right side to avoid an accident. The 2nd time, I was at a stop sign. I pressed the gas pedal. Again, the accelerator did not kick in. The car behind me honked at me. It took a couple of seconds for my car to pick up its speed.

Manufacturer: ACURA
Mfg Campaign: 11518953
Notice Date: Apr 25, 2023
Recall Date: Apr 25, 2023
Honda (american Honda Motor Co.)
Campaign: 11518953 Other
Apr 25, 2023
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

This is my first luxury car. Ever since I bought the car in 2019, I noticed that sometimes when I press on the gas pedal, it takes a little time for the car to move. I just assumed it was normal. Never owned an Acura before. Two weeks ago and a week ago, I also got into a car accident. The first time was when I was entering the freeway. I see the cars on the freeway coming from my left side. They were far enough form me enter the freeway safely. I pressed the gas pedal to speed up so I could enter the freeway. I pressed on the gas pedal. Nothing happens. The car didn't respond. I pressed again and this time it moved. By the time my car moved and pick up speed, the oncoming cars were right behind my left side. I had to brake and moved to the right side to avoid an accident. The 2nd time, I was at a stop sign. I pressed the gas pedal. Again, the accelerator did not kick in. The car behind me honked at me. It took a couple of seconds for my car to pick up its speed.

Corrective Action:

This is my first luxury car. Ever since I bought the car in 2019, I noticed that sometimes when I press on the gas pedal, it takes a little time for the car to move. I just assumed it was normal. Never owned an Acura before. Two weeks ago and a week ago, I also got into a car accident. The first time was when I was entering the freeway. I see the cars on the freeway coming from my left side. They were far enough form me enter the freeway safely. I pressed the gas pedal to speed up so I could enter the freeway. I pressed on the gas pedal. Nothing happens. The car didn't respond. I pressed again and this time it moved. By the time my car moved and pick up speed, the oncoming cars were right behind my left side. I had to brake and moved to the right side to avoid an accident. The 2nd time, I was at a stop sign. I pressed the gas pedal. Again, the accelerator did not kick in. The car behind me honked at me. It took a couple of seconds for my car to pick up its speed.

Additional Notes:

This is my first luxury car. Ever since I bought the car in 2019, I noticed that sometimes when I press on the gas pedal, it takes a little time for the car to move. I just assumed it was normal. Never owned an Acura before. Two weeks ago and a week ago, I also got into a car accident. The first time was when I was entering the freeway. I see the cars on the freeway coming from my left side. They were far enough form me enter the freeway safely. I pressed the gas pedal to speed up so I could enter the freeway. I pressed on the gas pedal. Nothing happens. The car didn't respond. I pressed again and this time it moved. By the time my car moved and pick up speed, the oncoming cars were right behind my left side. I had to brake and moved to the right side to avoid an accident. The 2nd time, I was at a stop sign. I pressed the gas pedal. Again, the accelerator did not kick in. The car behind me honked at me. It took a couple of seconds for my car to pick up its speed.

Manufacturer: ACURA
Mfg Campaign: 11518953
Notice Date: Apr 25, 2023
Recall Date: Apr 25, 2023
Honda (american Honda Motor Co.)
Campaign: 11515702 Other
Apr 5, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

It seems that, from the day we purchased the vehicle, there have been issues with the transmission regarding how it is programmed and how it responds to drive or input through the throttle. This causes the vehicle the occasionally lurch forward under acceleration, especially at low speeds in the parking lot. And times the throttle gets really confused and the transmission fails to deliver power to the vehicle for a second. This has happened to me two or three times. I was turning left when the vehicle lost power momentarily and oncoming traffic was headed straight for me and my vehicle. If the delay had lasted just a while longer, things would have looked very bad. Based on my research online, I am not the only driver experiencing this kind of problem with the transmission.

Corrective Action:

It seems that, from the day we purchased the vehicle, there have been issues with the transmission regarding how it is programmed and how it responds to drive or input through the throttle. This causes the vehicle the occasionally lurch forward under acceleration, especially at low speeds in the parking lot. And times the throttle gets really confused and the transmission fails to deliver power to the vehicle for a second. This has happened to me two or three times. I was turning left when the vehicle lost power momentarily and oncoming traffic was headed straight for me and my vehicle. If the delay had lasted just a while longer, things would have looked very bad. Based on my research online, I am not the only driver experiencing this kind of problem with the transmission.

Additional Notes:

It seems that, from the day we purchased the vehicle, there have been issues with the transmission regarding how it is programmed and how it responds to drive or input through the throttle. This causes the vehicle the occasionally lurch forward under acceleration, especially at low speeds in the parking lot. And times the throttle gets really confused and the transmission fails to deliver power to the vehicle for a second. This has happened to me two or three times. I was turning left when the vehicle lost power momentarily and oncoming traffic was headed straight for me and my vehicle. If the delay had lasted just a while longer, things would have looked very bad. Based on my research online, I am not the only driver experiencing this kind of problem with the transmission.

Manufacturer: ACURA
Mfg Campaign: 11515702
Notice Date: Apr 5, 2023
Recall Date: Apr 5, 2023
Honda (american Honda Motor Co.)
Campaign: 11515702 Other
Apr 5, 2023
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

It seems that, from the day we purchased the vehicle, there have been issues with the transmission regarding how it is programmed and how it responds to drive or input through the throttle. This causes the vehicle the occasionally lurch forward under acceleration, especially at low speeds in the parking lot. And times the throttle gets really confused and the transmission fails to deliver power to the vehicle for a second. This has happened to me two or three times. I was turning left when the vehicle lost power momentarily and oncoming traffic was headed straight for me and my vehicle. If the delay had lasted just a while longer, things would have looked very bad. Based on my research online, I am not the only driver experiencing this kind of problem with the transmission.

Corrective Action:

It seems that, from the day we purchased the vehicle, there have been issues with the transmission regarding how it is programmed and how it responds to drive or input through the throttle. This causes the vehicle the occasionally lurch forward under acceleration, especially at low speeds in the parking lot. And times the throttle gets really confused and the transmission fails to deliver power to the vehicle for a second. This has happened to me two or three times. I was turning left when the vehicle lost power momentarily and oncoming traffic was headed straight for me and my vehicle. If the delay had lasted just a while longer, things would have looked very bad. Based on my research online, I am not the only driver experiencing this kind of problem with the transmission.

Additional Notes:

It seems that, from the day we purchased the vehicle, there have been issues with the transmission regarding how it is programmed and how it responds to drive or input through the throttle. This causes the vehicle the occasionally lurch forward under acceleration, especially at low speeds in the parking lot. And times the throttle gets really confused and the transmission fails to deliver power to the vehicle for a second. This has happened to me two or three times. I was turning left when the vehicle lost power momentarily and oncoming traffic was headed straight for me and my vehicle. If the delay had lasted just a while longer, things would have looked very bad. Based on my research online, I am not the only driver experiencing this kind of problem with the transmission.

Manufacturer: ACURA
Mfg Campaign: 11515702
Notice Date: Apr 5, 2023
Recall Date: Apr 5, 2023
Honda (american Honda Motor Co.)
Campaign: 11514016 Other
Mar 27, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Keyless Access/TPMS Control Unit is failing. Vehicle randomly behaves where all dash lights blink on and off, head lights turn on, car alarm intermittently alarms, and motorized steering wheel moves. It is unknown if there is any malfunction to ADAS or other systems due to this random behavior. Vehicle cannot be parked with the battery connected as all of these events intermittently happen and drains the battery. The behavior is so startling and a concern to drive that it is unknown if it will completely fail and shutdown while driving. For example, the Keyless Control Unit could potentially fail to recognize the key while driving and then the vehicle would shutdown as if being stolen. Vehicle has been inspected by the dealer, confirmed malfunction and noted occurence with other customers vehicles of same make and model. Diagnostic report by dealer states the failing component.

Corrective Action:

Keyless Access/TPMS Control Unit is failing. Vehicle randomly behaves where all dash lights blink on and off, head lights turn on, car alarm intermittently alarms, and motorized steering wheel moves. It is unknown if there is any malfunction to ADAS or other systems due to this random behavior. Vehicle cannot be parked with the battery connected as all of these events intermittently happen and drains the battery. The behavior is so startling and a concern to drive that it is unknown if it will completely fail and shutdown while driving. For example, the Keyless Control Unit could potentially fail to recognize the key while driving and then the vehicle would shutdown as if being stolen. Vehicle has been inspected by the dealer, confirmed malfunction and noted occurence with other customers vehicles of same make and model. Diagnostic report by dealer states the failing component.

Additional Notes:

Keyless Access/TPMS Control Unit is failing. Vehicle randomly behaves where all dash lights blink on and off, head lights turn on, car alarm intermittently alarms, and motorized steering wheel moves. It is unknown if there is any malfunction to ADAS or other systems due to this random behavior. Vehicle cannot be parked with the battery connected as all of these events intermittently happen and drains the battery. The behavior is so startling and a concern to drive that it is unknown if it will completely fail and shutdown while driving. For example, the Keyless Control Unit could potentially fail to recognize the key while driving and then the vehicle would shutdown as if being stolen. Vehicle has been inspected by the dealer, confirmed malfunction and noted occurence with other customers vehicles of same make and model. Diagnostic report by dealer states the failing component.

Manufacturer: ACURA
Mfg Campaign: 11514016
Notice Date: Mar 27, 2023
Recall Date: Mar 27, 2023
Honda (american Honda Motor Co.)
Campaign: 11513733 Other
Mar 25, 2023
Defect Description:

VISIBILITY:WINDSHIELD

Potential Consequences:

Acura & the service center ripped me . The issue in the car started on aroud start of septmber 2022 . They did some front glass replacement which is not under warranty . When I purchased the car from Acura it was an Acura certified car and had a 7 year warranty on it.But your service center is saying it is not under warranty . The issue caused the leak is not from any of my mistakes , I only fixed the car at the same service center which also concerns me about Acura brand reliability . The Carpet was covered under my insurance and the 30 days I didn't get a loaner car from your dealership . I need to have a big fight with your dealer to get this issue resolved and then I got one . This 30 days car I spent nearly 400$ with insurance to have a car . I agree the supply chain issue caused a 5 months delay for the carpet . I raised the concern in December that the car is ideal for the service center and has any issues .Please see the rust happen under the seat rails . This is concerning me .I am not sure how much rust is under the carpet now . I spent 1076.76 on the car for this issue but the rust in the bottom of the car concerns me a lot . Also in the bill they say it vacuumed all the interior but 3 rows was a mess with old carpet . I am not expecting this experience from a premium brand service . Added the ticket with Acura and they assure they will look with the service and nothing happened . Now my insurance went up . I am concern on the resale value of my car .

Corrective Action:

Acura & the service center ripped me . The issue in the car started on aroud start of septmber 2022 . They did some front glass replacement which is not under warranty . When I purchased the car from Acura it was an Acura certified car and had a 7 year warranty on it.But your service center is saying it is not under warranty . The issue caused the leak is not from any of my mistakes , I only fixed the car at the same service center which also concerns me about Acura brand reliability . The Carpet was covered under my insurance and the 30 days I didn't get a loaner car from your dealership . I need to have a big fight with your dealer to get this issue resolved and then I got one . This 30 days car I spent nearly 400$ with insurance to have a car . I agree the supply chain issue caused a 5 months delay for the carpet . I raised the concern in December that the car is ideal for the service center and has any issues .Please see the rust happen under the seat rails . This is concerning me .I am not sure how much rust is under the carpet now . I spent 1076.76 on the car for this issue but the rust in the bottom of the car concerns me a lot . Also in the bill they say it vacuumed all the interior but 3 rows was a mess with old carpet . I am not expecting this experience from a premium brand service . Added the ticket with Acura and they assure they will look with the service and nothing happened . Now my insurance went up . I am concern on the resale value of my car .

Additional Notes:

Acura & the service center ripped me . The issue in the car started on aroud start of septmber 2022 . They did some front glass replacement which is not under warranty . When I purchased the car from Acura it was an Acura certified car and had a 7 year warranty on it.But your service center is saying it is not under warranty . The issue caused the leak is not from any of my mistakes , I only fixed the car at the same service center which also concerns me about Acura brand reliability . The Carpet was covered under my insurance and the 30 days I didn't get a loaner car from your dealership . I need to have a big fight with your dealer to get this issue resolved and then I got one . This 30 days car I spent nearly 400$ with insurance to have a car . I agree the supply chain issue caused a 5 months delay for the carpet . I raised the concern in December that the car is ideal for the service center and has any issues .Please see the rust happen under the seat rails . This is concerning me .I am not sure how much rust is under the carpet now . I spent 1076.76 on the car for this issue but the rust in the bottom of the car concerns me a lot . Also in the bill they say it vacuumed all the interior but 3 rows was a mess with old carpet . I am not expecting this experience from a premium brand service . Added the ticket with Acura and they assure they will look with the service and nothing happened . Now my insurance went up . I am concern on the resale value of my car .

Manufacturer: ACURA
Mfg Campaign: 11513733
Notice Date: Mar 25, 2023
Recall Date: Mar 25, 2023
Honda (american Honda Motor Co.)
Campaign: 11508901 Other
Feb 24, 2023
Defect Description:

FUEL SYSTEM, GASOLINE

Potential Consequences:

The contact owns a 2018 Acura MDX. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, which caused the vehicle to lunge forward. Additionally, several unknown warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with a faulty fuel system. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.

Corrective Action:

The contact owns a 2018 Acura MDX. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, which caused the vehicle to lunge forward. Additionally, several unknown warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with a faulty fuel system. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.

Additional Notes:

The contact owns a 2018 Acura MDX. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, which caused the vehicle to lunge forward. Additionally, several unknown warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with a faulty fuel system. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.

Manufacturer: ACURA
Mfg Campaign: 11508901
Notice Date: Feb 24, 2023
Recall Date: Feb 24, 2023
Honda (american Honda Motor Co.)
Campaign: 11504502 Other
Jan 30, 2023
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

The vehicle has experienced an acceleration hesitation issue on a number of occasions. When I depress the accelerator from a stop and take my foot off the brake the vehicle does not respond. If I take my foot off the accelerator then depress it again all the way to the floor the vehicle after 3 or 4 seconds will lunge forward. In an intersection this "stall" may cause a collision with another vehicle. This has happened on a number of occasions but fortunately no accidents yet. I have taken the car to the dealer on no less than three times for this issue and been advised that no repair is necessary and that it was simply "a characteristics to this vehicle model and no repairs are needed."

Corrective Action:

The vehicle has experienced an acceleration hesitation issue on a number of occasions. When I depress the accelerator from a stop and take my foot off the brake the vehicle does not respond. If I take my foot off the accelerator then depress it again all the way to the floor the vehicle after 3 or 4 seconds will lunge forward. In an intersection this "stall" may cause a collision with another vehicle. This has happened on a number of occasions but fortunately no accidents yet. I have taken the car to the dealer on no less than three times for this issue and been advised that no repair is necessary and that it was simply "a characteristics to this vehicle model and no repairs are needed."

Additional Notes:

The vehicle has experienced an acceleration hesitation issue on a number of occasions. When I depress the accelerator from a stop and take my foot off the brake the vehicle does not respond. If I take my foot off the accelerator then depress it again all the way to the floor the vehicle after 3 or 4 seconds will lunge forward. In an intersection this "stall" may cause a collision with another vehicle. This has happened on a number of occasions but fortunately no accidents yet. I have taken the car to the dealer on no less than three times for this issue and been advised that no repair is necessary and that it was simply "a characteristics to this vehicle model and no repairs are needed."

Manufacturer: ACURA
Mfg Campaign: 11504502
Notice Date: Jan 30, 2023
Recall Date: Jan 30, 2023
Honda (american Honda Motor Co.)
Campaign: 11504502 Other
Jan 30, 2023
Defect Description:

ENGINE

Potential Consequences:

The vehicle has experienced an acceleration hesitation issue on a number of occasions. When I depress the accelerator from a stop and take my foot off the brake the vehicle does not respond. If I take my foot off the accelerator then depress it again all the way to the floor the vehicle after 3 or 4 seconds will lunge forward. In an intersection this "stall" may cause a collision with another vehicle. This has happened on a number of occasions but fortunately no accidents yet. I have taken the car to the dealer on no less than three times for this issue and been advised that no repair is necessary and that it was simply "a characteristics to this vehicle model and no repairs are needed."

Corrective Action:

The vehicle has experienced an acceleration hesitation issue on a number of occasions. When I depress the accelerator from a stop and take my foot off the brake the vehicle does not respond. If I take my foot off the accelerator then depress it again all the way to the floor the vehicle after 3 or 4 seconds will lunge forward. In an intersection this "stall" may cause a collision with another vehicle. This has happened on a number of occasions but fortunately no accidents yet. I have taken the car to the dealer on no less than three times for this issue and been advised that no repair is necessary and that it was simply "a characteristics to this vehicle model and no repairs are needed."

Additional Notes:

The vehicle has experienced an acceleration hesitation issue on a number of occasions. When I depress the accelerator from a stop and take my foot off the brake the vehicle does not respond. If I take my foot off the accelerator then depress it again all the way to the floor the vehicle after 3 or 4 seconds will lunge forward. In an intersection this "stall" may cause a collision with another vehicle. This has happened on a number of occasions but fortunately no accidents yet. I have taken the car to the dealer on no less than three times for this issue and been advised that no repair is necessary and that it was simply "a characteristics to this vehicle model and no repairs are needed."

Manufacturer: ACURA
Mfg Campaign: 11504502
Notice Date: Jan 30, 2023
Recall Date: Jan 30, 2023
Honda (american Honda Motor Co.)
Campaign: 11504502 Other
Jan 30, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The vehicle has experienced an acceleration hesitation issue on a number of occasions. When I depress the accelerator from a stop and take my foot off the brake the vehicle does not respond. If I take my foot off the accelerator then depress it again all the way to the floor the vehicle after 3 or 4 seconds will lunge forward. In an intersection this "stall" may cause a collision with another vehicle. This has happened on a number of occasions but fortunately no accidents yet. I have taken the car to the dealer on no less than three times for this issue and been advised that no repair is necessary and that it was simply "a characteristics to this vehicle model and no repairs are needed."

Corrective Action:

The vehicle has experienced an acceleration hesitation issue on a number of occasions. When I depress the accelerator from a stop and take my foot off the brake the vehicle does not respond. If I take my foot off the accelerator then depress it again all the way to the floor the vehicle after 3 or 4 seconds will lunge forward. In an intersection this "stall" may cause a collision with another vehicle. This has happened on a number of occasions but fortunately no accidents yet. I have taken the car to the dealer on no less than three times for this issue and been advised that no repair is necessary and that it was simply "a characteristics to this vehicle model and no repairs are needed."

Additional Notes:

The vehicle has experienced an acceleration hesitation issue on a number of occasions. When I depress the accelerator from a stop and take my foot off the brake the vehicle does not respond. If I take my foot off the accelerator then depress it again all the way to the floor the vehicle after 3 or 4 seconds will lunge forward. In an intersection this "stall" may cause a collision with another vehicle. This has happened on a number of occasions but fortunately no accidents yet. I have taken the car to the dealer on no less than three times for this issue and been advised that no repair is necessary and that it was simply "a characteristics to this vehicle model and no repairs are needed."

Manufacturer: ACURA
Mfg Campaign: 11504502
Notice Date: Jan 30, 2023
Recall Date: Jan 30, 2023
Honda (american Honda Motor Co.)
Campaign: 11501725 Other
Jan 13, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

Car has 1-2 second hesitation when the accelerator is pressed before the vehicle will accelerate. Causes dangerous condition when trying to turn in front of oncoming traffic.

Corrective Action:

Car has 1-2 second hesitation when the accelerator is pressed before the vehicle will accelerate. Causes dangerous condition when trying to turn in front of oncoming traffic.

Additional Notes:

Car has 1-2 second hesitation when the accelerator is pressed before the vehicle will accelerate. Causes dangerous condition when trying to turn in front of oncoming traffic.

Manufacturer: ACURA
Mfg Campaign: 11501725
Notice Date: Jan 13, 2023
Recall Date: Jan 13, 2023
Honda (american Honda Motor Co.)
Campaign: 11501725 Other
Jan 13, 2023
Defect Description:

ENGINE

Potential Consequences:

Car has 1-2 second hesitation when the accelerator is pressed before the vehicle will accelerate. Causes dangerous condition when trying to turn in front of oncoming traffic.

Corrective Action:

Car has 1-2 second hesitation when the accelerator is pressed before the vehicle will accelerate. Causes dangerous condition when trying to turn in front of oncoming traffic.

Additional Notes:

Car has 1-2 second hesitation when the accelerator is pressed before the vehicle will accelerate. Causes dangerous condition when trying to turn in front of oncoming traffic.

Manufacturer: ACURA
Mfg Campaign: 11501725
Notice Date: Jan 13, 2023
Recall Date: Jan 13, 2023
Honda (american Honda Motor Co.)
Campaign: 11490709 Other
Oct 24, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The car was bought in November, 2018, and is still under warranty. In the morning of October 3, 2022, The car would not start. The voltage of the battery was measured to be about 11.5 V. A new battery was bought and put in by myself on October 4, 2022, since I did not realize that the battery was still under warranty. Everything looked normal on October 5, 2022. But in the morning of October 6, 2022, the headlights were found to be on even though nobody was around the car parked in the garage. Sometimes the alarm would go off. This happens randomly but frequently ever since. An appointment was made with the dealer, and the car was checked out on October 10, 2022. The dealer determined that the Keyless Module Unit was faulty, but the part was on back order. The service advisor assured me that it should be safe to drive the car. Ever since, the car has been trying to start itself frequently and randomly. It would turn on the headlights, move the driver seat, go through the engine turnover cycle, etc. Sometimes it also moved the window shield wipers, or sounded the alarm even though the car was not locked. Being afraid of driving the car, I started to ask for a loaner or rental car from the the dealer on October 12, 2022, and have been talking to both Acura warranty department and the dealership since. Today (October 24, 2022) the car would not start, and had been towed to the dealership. Now it has been more than a week, I still cannot get a rental car from Acura, even though the service director from the dealership also had a concern about the safety of driving the car or leaving the car unattended.

Corrective Action:

The car was bought in November, 2018, and is still under warranty. In the morning of October 3, 2022, The car would not start. The voltage of the battery was measured to be about 11.5 V. A new battery was bought and put in by myself on October 4, 2022, since I did not realize that the battery was still under warranty. Everything looked normal on October 5, 2022. But in the morning of October 6, 2022, the headlights were found to be on even though nobody was around the car parked in the garage. Sometimes the alarm would go off. This happens randomly but frequently ever since. An appointment was made with the dealer, and the car was checked out on October 10, 2022. The dealer determined that the Keyless Module Unit was faulty, but the part was on back order. The service advisor assured me that it should be safe to drive the car. Ever since, the car has been trying to start itself frequently and randomly. It would turn on the headlights, move the driver seat, go through the engine turnover cycle, etc. Sometimes it also moved the window shield wipers, or sounded the alarm even though the car was not locked. Being afraid of driving the car, I started to ask for a loaner or rental car from the the dealer on October 12, 2022, and have been talking to both Acura warranty department and the dealership since. Today (October 24, 2022) the car would not start, and had been towed to the dealership. Now it has been more than a week, I still cannot get a rental car from Acura, even though the service director from the dealership also had a concern about the safety of driving the car or leaving the car unattended.

Additional Notes:

The car was bought in November, 2018, and is still under warranty. In the morning of October 3, 2022, The car would not start. The voltage of the battery was measured to be about 11.5 V. A new battery was bought and put in by myself on October 4, 2022, since I did not realize that the battery was still under warranty. Everything looked normal on October 5, 2022. But in the morning of October 6, 2022, the headlights were found to be on even though nobody was around the car parked in the garage. Sometimes the alarm would go off. This happens randomly but frequently ever since. An appointment was made with the dealer, and the car was checked out on October 10, 2022. The dealer determined that the Keyless Module Unit was faulty, but the part was on back order. The service advisor assured me that it should be safe to drive the car. Ever since, the car has been trying to start itself frequently and randomly. It would turn on the headlights, move the driver seat, go through the engine turnover cycle, etc. Sometimes it also moved the window shield wipers, or sounded the alarm even though the car was not locked. Being afraid of driving the car, I started to ask for a loaner or rental car from the the dealer on October 12, 2022, and have been talking to both Acura warranty department and the dealership since. Today (October 24, 2022) the car would not start, and had been towed to the dealership. Now it has been more than a week, I still cannot get a rental car from Acura, even though the service director from the dealership also had a concern about the safety of driving the car or leaving the car unattended.

Manufacturer: ACURA
Mfg Campaign: 11490709
Notice Date: Oct 24, 2022
Recall Date: Oct 24, 2022
Honda (american Honda Motor Co.)
Campaign: 11489361 Other
Oct 15, 2022
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

Inner taillight on passenger side of vehicle not working. According to an independent service center, there is a faulty seal and water/moisture in inner taillight housing.

Corrective Action:

Inner taillight on passenger side of vehicle not working. According to an independent service center, there is a faulty seal and water/moisture in inner taillight housing.

Additional Notes:

Inner taillight on passenger side of vehicle not working. According to an independent service center, there is a faulty seal and water/moisture in inner taillight housing.

Manufacturer: ACURA
Mfg Campaign: 11489361
Notice Date: Oct 15, 2022
Recall Date: Oct 15, 2022
Honda (american Honda Motor Co.)
Campaign: 11488902 Other
Oct 12, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2018 Acura MDX. The contact stated while driving at an undisclosed speed, the vehicle stalled. Additionally, the contact was unable to shift into park (P) or into neutral (N) as the gear shifter became stuck into drive (D) position. The contact stated as he turned off and restarted the vehicle several times, the gear shifter responded as needed. Several unknown warning lights were illuminated. The vehicle was taken to the local dealer who informed the contact that they could not duplicate the failure. The vehicle was not repaired. The contact associated the failure with NHTSA Campaign Number:19V298000 (Engine and Engine Cooling). The manufacturer was contacted but no assistance was provided. The failure mileage was approximately 44,000.

Corrective Action:

The contact owns a 2018 Acura MDX. The contact stated while driving at an undisclosed speed, the vehicle stalled. Additionally, the contact was unable to shift into park (P) or into neutral (N) as the gear shifter became stuck into drive (D) position. The contact stated as he turned off and restarted the vehicle several times, the gear shifter responded as needed. Several unknown warning lights were illuminated. The vehicle was taken to the local dealer who informed the contact that they could not duplicate the failure. The vehicle was not repaired. The contact associated the failure with NHTSA Campaign Number:19V298000 (Engine and Engine Cooling). The manufacturer was contacted but no assistance was provided. The failure mileage was approximately 44,000.

Additional Notes:

The contact owns a 2018 Acura MDX. The contact stated while driving at an undisclosed speed, the vehicle stalled. Additionally, the contact was unable to shift into park (P) or into neutral (N) as the gear shifter became stuck into drive (D) position. The contact stated as he turned off and restarted the vehicle several times, the gear shifter responded as needed. Several unknown warning lights were illuminated. The vehicle was taken to the local dealer who informed the contact that they could not duplicate the failure. The vehicle was not repaired. The contact associated the failure with NHTSA Campaign Number:19V298000 (Engine and Engine Cooling). The manufacturer was contacted but no assistance was provided. The failure mileage was approximately 44,000.

Manufacturer: ACURA
Mfg Campaign: 11488902
Notice Date: Oct 12, 2022
Recall Date: Oct 12, 2022
Honda (american Honda Motor Co.)
Campaign: 11488902 Other
Oct 12, 2022
Defect Description:

ENGINE

Potential Consequences:

The contact owns a 2018 Acura MDX. The contact stated while driving at an undisclosed speed, the vehicle stalled. Additionally, the contact was unable to shift into park (P) or into neutral (N) as the gear shifter became stuck into drive (D) position. The contact stated as he turned off and restarted the vehicle several times, the gear shifter responded as needed. Several unknown warning lights were illuminated. The vehicle was taken to the local dealer who informed the contact that they could not duplicate the failure. The vehicle was not repaired. The contact associated the failure with NHTSA Campaign Number:19V298000 (Engine and Engine Cooling). The manufacturer was contacted but no assistance was provided. The failure mileage was approximately 44,000.

Corrective Action:

The contact owns a 2018 Acura MDX. The contact stated while driving at an undisclosed speed, the vehicle stalled. Additionally, the contact was unable to shift into park (P) or into neutral (N) as the gear shifter became stuck into drive (D) position. The contact stated as he turned off and restarted the vehicle several times, the gear shifter responded as needed. Several unknown warning lights were illuminated. The vehicle was taken to the local dealer who informed the contact that they could not duplicate the failure. The vehicle was not repaired. The contact associated the failure with NHTSA Campaign Number:19V298000 (Engine and Engine Cooling). The manufacturer was contacted but no assistance was provided. The failure mileage was approximately 44,000.

Additional Notes:

The contact owns a 2018 Acura MDX. The contact stated while driving at an undisclosed speed, the vehicle stalled. Additionally, the contact was unable to shift into park (P) or into neutral (N) as the gear shifter became stuck into drive (D) position. The contact stated as he turned off and restarted the vehicle several times, the gear shifter responded as needed. Several unknown warning lights were illuminated. The vehicle was taken to the local dealer who informed the contact that they could not duplicate the failure. The vehicle was not repaired. The contact associated the failure with NHTSA Campaign Number:19V298000 (Engine and Engine Cooling). The manufacturer was contacted but no assistance was provided. The failure mileage was approximately 44,000.

Manufacturer: ACURA
Mfg Campaign: 11488902
Notice Date: Oct 12, 2022
Recall Date: Oct 12, 2022
Honda (american Honda Motor Co.)
Campaign: 11483808 Other
Sep 10, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: WARNINGS

Potential Consequences:

2018 purchased a little more than a month ago as a certified used Acura. Twice now we have been overridden by the automatic forward collision detecting something in front when NOTHING was there. Once on the freeway went from 70mph to 15 quickly and almost got rear ended. Just now on city street car stopped in the middle of intersection while turning left and overrides driver pressing gas pedal in both cases. Makes us scared to drive suv further and we have turned off that feature to see if it still happens.

Corrective Action:

2018 purchased a little more than a month ago as a certified used Acura. Twice now we have been overridden by the automatic forward collision detecting something in front when NOTHING was there. Once on the freeway went from 70mph to 15 quickly and almost got rear ended. Just now on city street car stopped in the middle of intersection while turning left and overrides driver pressing gas pedal in both cases. Makes us scared to drive suv further and we have turned off that feature to see if it still happens.

Additional Notes:

2018 purchased a little more than a month ago as a certified used Acura. Twice now we have been overridden by the automatic forward collision detecting something in front when NOTHING was there. Once on the freeway went from 70mph to 15 quickly and almost got rear ended. Just now on city street car stopped in the middle of intersection while turning left and overrides driver pressing gas pedal in both cases. Makes us scared to drive suv further and we have turned off that feature to see if it still happens.

Manufacturer: ACURA
Mfg Campaign: 11483808
Notice Date: Sep 10, 2022
Recall Date: Sep 10, 2022
Honda (american Honda Motor Co.)
Campaign: 11469847 Other
Jun 17, 2022
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

Gas petal is very touchy. It accelerates to fast even when you try to barely push the petal. And causes to shift hard.

Corrective Action:

Gas petal is very touchy. It accelerates to fast even when you try to barely push the petal. And causes to shift hard.

Additional Notes:

Gas petal is very touchy. It accelerates to fast even when you try to barely push the petal. And causes to shift hard.

Manufacturer: ACURA
Mfg Campaign: 11469847
Notice Date: Jun 17, 2022
Recall Date: Jun 17, 2022
Honda (american Honda Motor Co.)
Campaign: 11469847 Other
Jun 17, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

Gas petal is very touchy. It accelerates to fast even when you try to barely push the petal. And causes to shift hard.

Corrective Action:

Gas petal is very touchy. It accelerates to fast even when you try to barely push the petal. And causes to shift hard.

Additional Notes:

Gas petal is very touchy. It accelerates to fast even when you try to barely push the petal. And causes to shift hard.

Manufacturer: ACURA
Mfg Campaign: 11469847
Notice Date: Jun 17, 2022
Recall Date: Jun 17, 2022
Honda (american Honda Motor Co.)
Campaign: 11461251 Other
Apr 18, 2022
Defect Description:

ENGINE

Potential Consequences:

On a regular basis, if accelerating to cross an intersection, car stops or hesitates for several seconds. We have almost been hit by cars several times in the past year. Dealership states everytime i have it serviced, they are unable to replicate and they have never heard of this. In a 5 minute internet search I have found many references to the same issue.

Corrective Action:

On a regular basis, if accelerating to cross an intersection, car stops or hesitates for several seconds. We have almost been hit by cars several times in the past year. Dealership states everytime i have it serviced, they are unable to replicate and they have never heard of this. In a 5 minute internet search I have found many references to the same issue.

Additional Notes:

On a regular basis, if accelerating to cross an intersection, car stops or hesitates for several seconds. We have almost been hit by cars several times in the past year. Dealership states everytime i have it serviced, they are unable to replicate and they have never heard of this. In a 5 minute internet search I have found many references to the same issue.

Manufacturer: ACURA
Mfg Campaign: 11461251
Notice Date: Apr 18, 2022
Recall Date: Apr 18, 2022

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Valencia, CA • 36 yrs

Focus: Lemon Law, Personal Injury

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