Complaints & Recalls
Official Safety Recalls - Important!
46 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2014-2020 Acura MDX vehicles. Moisture may enter the tailgate lid light assembly and wiring harness, which can cause the interior and exterior lights to fail, including the lid lights, position lights, license plate lights and taillights.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: FLI
Recall Date: Apr 17, 2025
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XG1, GG0
Recall Date: Nov 13, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura MDX and Honda Pilot vehicles and 2019 Acura RLX, RLX Sport Hybrid, TLX and Honda Odyssey and Ridgeline vehicles. The timing belt teeth may separate from the belt.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: L4M, Z4L
Recall Date: Apr 12, 2019
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2014-2019 Acura MDX and 2017-2019 Acura MDX Sport Hybrid vehicles. Moisture may enter the tailgate lid lights, possibly causing a loss of the tailgate lid lights and the taillights.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: M49
Recall Date: Mar 28, 2019
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2016-2018 Acura MDX, 2015-2019 Acura TLX and 2015-2017 Honda Accord vehicles, equipped with a 3.5L V6 engine. Particulates in fuel may adhere to the internal components of the fuel pump, reducing its performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N3X, P3W
Recall Date: Jan 29, 2019
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2017-2019 Acura MDX, 2017-2018 Acura MDX Sport Hybrid, 2018-2019 Honda HR-V and Honda Odyssey, and 2016 Honda HR-V vehicles. The rear brake caliper pistons may have an insufficient coating, causing gas pockets to form, reducing brake performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: C31, L30
Recall Date: Nov 1, 2018
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018 Honda Pilot and Ridgeline vehicles and 2018 Acura MDX vehicles. The front driver and passenger powered seats in the Honda vehicles and the driver powered seats in the Acura vehicles may have been assembled with improperly manufactured rivets. In the event of a crash, the rivets can break causing the seats not to be secured to the floor. As such, these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: D0S, T0T
Recall Date: Apr 5, 2018
Consumer Complaints
198 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The car alarm started going off randomly after the car was locked and armed. This would happen periodically. The car was locked using the indoor lock and then left unlocked and the lights would go off and on periodically. The internal dash periodically would flicker off and on (dash lights/screens). The car eventually drained the battery one night cycling down to 4.25v and had to be replaced (it was too damaged to be jumped). Upon replacing the battery codes were read, cleared and the car driven. The alarm and light issue came back, and the hood latch was disconnected. This stopped the alarm, but after rain events or humid days the lights would still come on (as if someone unlocked the car or walked up with the key) and the dash lights would occasionally flicker. The wireless control unit was removed and inspected and dendritic growth was noticed on one location of the board. This was cleaned with alcohol and this has appeared to solve the issue so far. The part of the board with the growth is not sealed and looks like it is right on the edge of the factory sealing.
Corrective Action:
The car alarm started going off randomly after the car was locked and armed. This would happen periodically. The car was locked using the indoor lock and then left unlocked and the lights would go off and on periodically. The internal dash periodically would flicker off and on (dash lights/screens). The car eventually drained the battery one night cycling down to 4.25v and had to be replaced (it was too damaged to be jumped). Upon replacing the battery codes were read, cleared and the car driven. The alarm and light issue came back, and the hood latch was disconnected. This stopped the alarm, but after rain events or humid days the lights would still come on (as if someone unlocked the car or walked up with the key) and the dash lights would occasionally flicker. The wireless control unit was removed and inspected and dendritic growth was noticed on one location of the board. This was cleaned with alcohol and this has appeared to solve the issue so far. The part of the board with the growth is not sealed and looks like it is right on the edge of the factory sealing.
Additional Notes:
The car alarm started going off randomly after the car was locked and armed. This would happen periodically. The car was locked using the indoor lock and then left unlocked and the lights would go off and on periodically. The internal dash periodically would flicker off and on (dash lights/screens). The car eventually drained the battery one night cycling down to 4.25v and had to be replaced (it was too damaged to be jumped). Upon replacing the battery codes were read, cleared and the car driven. The alarm and light issue came back, and the hood latch was disconnected. This stopped the alarm, but after rain events or humid days the lights would still come on (as if someone unlocked the car or walked up with the key) and the dash lights would occasionally flicker. The wireless control unit was removed and inspected and dendritic growth was noticed on one location of the board. This was cleaned with alcohol and this has appeared to solve the issue so far. The part of the board with the growth is not sealed and looks like it is right on the edge of the factory sealing.
Mfg Campaign: 11674866
Recall Date: Jul 20, 2025
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
My vehicle started a couple of months ago making a noise like the transmission was having trouble shifting smoothly. I do not drive this vehicle that often so I thought it was maybe my ears. When researching I found out there to TSB's on Acura MDX's B20-015 & B19-004 to from 2016 to 2019. My wife does not feel safe driving this vehicle. Can you help ASAP. Thank you so much.
Corrective Action:
My vehicle started a couple of months ago making a noise like the transmission was having trouble shifting smoothly. I do not drive this vehicle that often so I thought it was maybe my ears. When researching I found out there to TSB's on Acura MDX's B20-015 & B19-004 to from 2016 to 2019. My wife does not feel safe driving this vehicle. Can you help ASAP. Thank you so much.
Additional Notes:
My vehicle started a couple of months ago making a noise like the transmission was having trouble shifting smoothly. I do not drive this vehicle that often so I thought it was maybe my ears. When researching I found out there to TSB's on Acura MDX's B20-015 & B19-004 to from 2016 to 2019. My wife does not feel safe driving this vehicle. Can you help ASAP. Thank you so much.
Mfg Campaign: 11672918
Recall Date: Jul 11, 2025
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Washer fluid pump is fail its a common problem in this vehicle after fluid go low and you refill the reservoir pump will not work anymore a lot of complain have be files again this problem
Corrective Action:
Washer fluid pump is fail its a common problem in this vehicle after fluid go low and you refill the reservoir pump will not work anymore a lot of complain have be files again this problem
Additional Notes:
Washer fluid pump is fail its a common problem in this vehicle after fluid go low and you refill the reservoir pump will not work anymore a lot of complain have be files again this problem
Mfg Campaign: 11668053
Recall Date: Jun 20, 2025
Honda (american Honda Motor Co.)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Acura MDX. The contact received notifications of NHTSA Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling). The contact stated that while driving at 30 MPH, the vehicle jerked and hesitated and failed to accelerate as intended while depressing the accelerator pedal. No warning lights were illuminated. The local dealer was not contacted, and the vehicle was not repaired. The contact stated that the failure persisted. The contact stated that on a separate occasion, while exiting a parking lot and driving 5 MPH, the vehicle unintendedly accelerated. The contact stated that several minutes later, the vehicle functioned as intended. No warning lights were illuminated. The local dealer was contacted. The vehicle was not repaired after the most recent failure. The contact stated that the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000.
Corrective Action:
The contact owns a 2018 Acura MDX. The contact received notifications of NHTSA Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling). The contact stated that while driving at 30 MPH, the vehicle jerked and hesitated and failed to accelerate as intended while depressing the accelerator pedal. No warning lights were illuminated. The local dealer was not contacted, and the vehicle was not repaired. The contact stated that the failure persisted. The contact stated that on a separate occasion, while exiting a parking lot and driving 5 MPH, the vehicle unintendedly accelerated. The contact stated that several minutes later, the vehicle functioned as intended. No warning lights were illuminated. The local dealer was contacted. The vehicle was not repaired after the most recent failure. The contact stated that the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000.
Additional Notes:
The contact owns a 2018 Acura MDX. The contact received notifications of NHTSA Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling). The contact stated that while driving at 30 MPH, the vehicle jerked and hesitated and failed to accelerate as intended while depressing the accelerator pedal. No warning lights were illuminated. The local dealer was not contacted, and the vehicle was not repaired. The contact stated that the failure persisted. The contact stated that on a separate occasion, while exiting a parking lot and driving 5 MPH, the vehicle unintendedly accelerated. The contact stated that several minutes later, the vehicle functioned as intended. No warning lights were illuminated. The local dealer was contacted. The vehicle was not repaired after the most recent failure. The contact stated that the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000.
Mfg Campaign: 11666729
Recall Date: Jun 13, 2025
Honda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2018 Acura MDX. The contact received notifications of NHTSA Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling). The contact stated that while driving at 30 MPH, the vehicle jerked and hesitated and failed to accelerate as intended while depressing the accelerator pedal. No warning lights were illuminated. The local dealer was not contacted, and the vehicle was not repaired. The contact stated that the failure persisted. The contact stated that on a separate occasion, while exiting a parking lot and driving 5 MPH, the vehicle unintendedly accelerated. The contact stated that several minutes later, the vehicle functioned as intended. No warning lights were illuminated. The local dealer was contacted. The vehicle was not repaired after the most recent failure. The contact stated that the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000.
Corrective Action:
The contact owns a 2018 Acura MDX. The contact received notifications of NHTSA Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling). The contact stated that while driving at 30 MPH, the vehicle jerked and hesitated and failed to accelerate as intended while depressing the accelerator pedal. No warning lights were illuminated. The local dealer was not contacted, and the vehicle was not repaired. The contact stated that the failure persisted. The contact stated that on a separate occasion, while exiting a parking lot and driving 5 MPH, the vehicle unintendedly accelerated. The contact stated that several minutes later, the vehicle functioned as intended. No warning lights were illuminated. The local dealer was contacted. The vehicle was not repaired after the most recent failure. The contact stated that the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000.
Additional Notes:
The contact owns a 2018 Acura MDX. The contact received notifications of NHTSA Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling). The contact stated that while driving at 30 MPH, the vehicle jerked and hesitated and failed to accelerate as intended while depressing the accelerator pedal. No warning lights were illuminated. The local dealer was not contacted, and the vehicle was not repaired. The contact stated that the failure persisted. The contact stated that on a separate occasion, while exiting a parking lot and driving 5 MPH, the vehicle unintendedly accelerated. The contact stated that several minutes later, the vehicle functioned as intended. No warning lights were illuminated. The local dealer was contacted. The vehicle was not repaired after the most recent failure. The contact stated that the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000.
Mfg Campaign: 11666729
Recall Date: Jun 13, 2025
Honda (american Honda Motor Co.)
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
5 waning lights on : Adaptive Cruise Control , Lane Departure Warning , Lane Keeping Assistance , front light, and the emergency braking . Service crew at Acura Dealer told me that the front multipurpose camera has internal error. It is very dangerous since all these functions must be fixed before I can drive it on road.
Corrective Action:
5 waning lights on : Adaptive Cruise Control , Lane Departure Warning , Lane Keeping Assistance , front light, and the emergency braking . Service crew at Acura Dealer told me that the front multipurpose camera has internal error. It is very dangerous since all these functions must be fixed before I can drive it on road.
Additional Notes:
5 waning lights on : Adaptive Cruise Control , Lane Departure Warning , Lane Keeping Assistance , front light, and the emergency braking . Service crew at Acura Dealer told me that the front multipurpose camera has internal error. It is very dangerous since all these functions must be fixed before I can drive it on road.
Mfg Campaign: 11666753
Recall Date: Jun 13, 2025
Honda (american Honda Motor Co.)
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
5 waning lights on : Adaptive Cruise Control , Lane Departure Warning , Lane Keeping Assistance , front light, and the emergency braking . Service crew at Acura Dealer told me that the front multipurpose camera has internal error. It is very dangerous since all these functions must be fixed before I can drive it on road.
Corrective Action:
5 waning lights on : Adaptive Cruise Control , Lane Departure Warning , Lane Keeping Assistance , front light, and the emergency braking . Service crew at Acura Dealer told me that the front multipurpose camera has internal error. It is very dangerous since all these functions must be fixed before I can drive it on road.
Additional Notes:
5 waning lights on : Adaptive Cruise Control , Lane Departure Warning , Lane Keeping Assistance , front light, and the emergency braking . Service crew at Acura Dealer told me that the front multipurpose camera has internal error. It is very dangerous since all these functions must be fixed before I can drive it on road.
Mfg Campaign: 11666753
Recall Date: Jun 13, 2025
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
5 waning lights on : Adaptive Cruise Control , Lane Departure Warning , Lane Keeping Assistance , front light, and the emergency braking . Service crew at Acura Dealer told me that the front multipurpose camera has internal error. It is very dangerous since all these functions must be fixed before I can drive it on road.
Corrective Action:
5 waning lights on : Adaptive Cruise Control , Lane Departure Warning , Lane Keeping Assistance , front light, and the emergency braking . Service crew at Acura Dealer told me that the front multipurpose camera has internal error. It is very dangerous since all these functions must be fixed before I can drive it on road.
Additional Notes:
5 waning lights on : Adaptive Cruise Control , Lane Departure Warning , Lane Keeping Assistance , front light, and the emergency braking . Service crew at Acura Dealer told me that the front multipurpose camera has internal error. It is very dangerous since all these functions must be fixed before I can drive it on road.
Mfg Campaign: 11666753
Recall Date: Jun 13, 2025
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
While driving at freeway speeds (70–85 mph), I experience a sudden and complete loss of acceleration when pressing the gas pedal fully. The vehicle stops responding to throttle input entirely for 1–2 seconds. To regain power, I must take my foot off the pedal for a moment and then press it again. This has happened multiple times and presents a severe safety hazard when merging, passing, or trying to avoid collisions. •Frequency & Reproducibility: This has occurred at least 3 times over the past year, under similar conditions. It is intermittent, but consistently happens during high-speed acceleration. •Dealership Response: I’ve reported the issue to the dealership, but they claim they cannot replicate the problem and do not consider it a concern. No resolution or inspection has been offered beyond a basic check. •Why It’s Dangerous: This issue could lead to a deadly accident if I’m unable to accelerate in time to avoid a crash. It creates a sudden and unexpected loss of control at highway speeds.
Corrective Action:
While driving at freeway speeds (70–85 mph), I experience a sudden and complete loss of acceleration when pressing the gas pedal fully. The vehicle stops responding to throttle input entirely for 1–2 seconds. To regain power, I must take my foot off the pedal for a moment and then press it again. This has happened multiple times and presents a severe safety hazard when merging, passing, or trying to avoid collisions. •Frequency & Reproducibility: This has occurred at least 3 times over the past year, under similar conditions. It is intermittent, but consistently happens during high-speed acceleration. •Dealership Response: I’ve reported the issue to the dealership, but they claim they cannot replicate the problem and do not consider it a concern. No resolution or inspection has been offered beyond a basic check. •Why It’s Dangerous: This issue could lead to a deadly accident if I’m unable to accelerate in time to avoid a crash. It creates a sudden and unexpected loss of control at highway speeds.
Additional Notes:
While driving at freeway speeds (70–85 mph), I experience a sudden and complete loss of acceleration when pressing the gas pedal fully. The vehicle stops responding to throttle input entirely for 1–2 seconds. To regain power, I must take my foot off the pedal for a moment and then press it again. This has happened multiple times and presents a severe safety hazard when merging, passing, or trying to avoid collisions. •Frequency & Reproducibility: This has occurred at least 3 times over the past year, under similar conditions. It is intermittent, but consistently happens during high-speed acceleration. •Dealership Response: I’ve reported the issue to the dealership, but they claim they cannot replicate the problem and do not consider it a concern. No resolution or inspection has been offered beyond a basic check. •Why It’s Dangerous: This issue could lead to a deadly accident if I’m unable to accelerate in time to avoid a crash. It creates a sudden and unexpected loss of control at highway speeds.
Mfg Campaign: 11662989
Recall Date: May 25, 2025
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While driving at freeway speeds (70–85 mph), I experience a sudden and complete loss of acceleration when pressing the gas pedal fully. The vehicle stops responding to throttle input entirely for 1–2 seconds. To regain power, I must take my foot off the pedal for a moment and then press it again. This has happened multiple times and presents a severe safety hazard when merging, passing, or trying to avoid collisions. •Frequency & Reproducibility: This has occurred at least 3 times over the past year, under similar conditions. It is intermittent, but consistently happens during high-speed acceleration. •Dealership Response: I’ve reported the issue to the dealership, but they claim they cannot replicate the problem and do not consider it a concern. No resolution or inspection has been offered beyond a basic check. •Why It’s Dangerous: This issue could lead to a deadly accident if I’m unable to accelerate in time to avoid a crash. It creates a sudden and unexpected loss of control at highway speeds.
Corrective Action:
While driving at freeway speeds (70–85 mph), I experience a sudden and complete loss of acceleration when pressing the gas pedal fully. The vehicle stops responding to throttle input entirely for 1–2 seconds. To regain power, I must take my foot off the pedal for a moment and then press it again. This has happened multiple times and presents a severe safety hazard when merging, passing, or trying to avoid collisions. •Frequency & Reproducibility: This has occurred at least 3 times over the past year, under similar conditions. It is intermittent, but consistently happens during high-speed acceleration. •Dealership Response: I’ve reported the issue to the dealership, but they claim they cannot replicate the problem and do not consider it a concern. No resolution or inspection has been offered beyond a basic check. •Why It’s Dangerous: This issue could lead to a deadly accident if I’m unable to accelerate in time to avoid a crash. It creates a sudden and unexpected loss of control at highway speeds.
Additional Notes:
While driving at freeway speeds (70–85 mph), I experience a sudden and complete loss of acceleration when pressing the gas pedal fully. The vehicle stops responding to throttle input entirely for 1–2 seconds. To regain power, I must take my foot off the pedal for a moment and then press it again. This has happened multiple times and presents a severe safety hazard when merging, passing, or trying to avoid collisions. •Frequency & Reproducibility: This has occurred at least 3 times over the past year, under similar conditions. It is intermittent, but consistently happens during high-speed acceleration. •Dealership Response: I’ve reported the issue to the dealership, but they claim they cannot replicate the problem and do not consider it a concern. No resolution or inspection has been offered beyond a basic check. •Why It’s Dangerous: This issue could lead to a deadly accident if I’m unable to accelerate in time to avoid a crash. It creates a sudden and unexpected loss of control at highway speeds.
Mfg Campaign: 11662989
Recall Date: May 25, 2025
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
While driving at freeway speeds (70–85 mph), I experience a sudden and complete loss of acceleration when pressing the gas pedal fully. The vehicle stops responding to throttle input entirely for 1–2 seconds. To regain power, I must take my foot off the pedal for a moment and then press it again. This has happened multiple times and presents a severe safety hazard when merging, passing, or trying to avoid collisions. •Frequency & Reproducibility: This has occurred at least 3 times over the past year, under similar conditions. It is intermittent, but consistently happens during high-speed acceleration. •Dealership Response: I’ve reported the issue to the dealership, but they claim they cannot replicate the problem and do not consider it a concern. No resolution or inspection has been offered beyond a basic check. •Why It’s Dangerous: This issue could lead to a deadly accident if I’m unable to accelerate in time to avoid a crash. It creates a sudden and unexpected loss of control at highway speeds.
Corrective Action:
While driving at freeway speeds (70–85 mph), I experience a sudden and complete loss of acceleration when pressing the gas pedal fully. The vehicle stops responding to throttle input entirely for 1–2 seconds. To regain power, I must take my foot off the pedal for a moment and then press it again. This has happened multiple times and presents a severe safety hazard when merging, passing, or trying to avoid collisions. •Frequency & Reproducibility: This has occurred at least 3 times over the past year, under similar conditions. It is intermittent, but consistently happens during high-speed acceleration. •Dealership Response: I’ve reported the issue to the dealership, but they claim they cannot replicate the problem and do not consider it a concern. No resolution or inspection has been offered beyond a basic check. •Why It’s Dangerous: This issue could lead to a deadly accident if I’m unable to accelerate in time to avoid a crash. It creates a sudden and unexpected loss of control at highway speeds.
Additional Notes:
While driving at freeway speeds (70–85 mph), I experience a sudden and complete loss of acceleration when pressing the gas pedal fully. The vehicle stops responding to throttle input entirely for 1–2 seconds. To regain power, I must take my foot off the pedal for a moment and then press it again. This has happened multiple times and presents a severe safety hazard when merging, passing, or trying to avoid collisions. •Frequency & Reproducibility: This has occurred at least 3 times over the past year, under similar conditions. It is intermittent, but consistently happens during high-speed acceleration. •Dealership Response: I’ve reported the issue to the dealership, but they claim they cannot replicate the problem and do not consider it a concern. No resolution or inspection has been offered beyond a basic check. •Why It’s Dangerous: This issue could lead to a deadly accident if I’m unable to accelerate in time to avoid a crash. It creates a sudden and unexpected loss of control at highway speeds.
Mfg Campaign: 11662989
Recall Date: May 25, 2025
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Lane Keep assist, adaptive cruise control, forward collision warning all stopped working and received error codes. Dealership stated camera was faulty and needed to be replaced at my cost. Continued issues with electrical systems where the car alarm will go off intermittently, and vehicle will not lock unless manually locking. Dealership stated smart control unit needs to also be replaced at my cost. part number for control unit #38320 was issued by honda motor company service bulletin 21-055 for their honda ridgeline. Acura Dealer will not honor since part number does not specify acura. Part issued in Service bulletin is 38320-T6Z-A11 (honda ridgeline) part needed to be replaced by acura is 38320-TRX-A11. Other service bulletins related to original issues: 20-015, 19-005, 23-008, and 24-022 and safety recall report 23V-751. Dealership is still placing responsibility of repair of defective parts on car owner.
Corrective Action:
Lane Keep assist, adaptive cruise control, forward collision warning all stopped working and received error codes. Dealership stated camera was faulty and needed to be replaced at my cost. Continued issues with electrical systems where the car alarm will go off intermittently, and vehicle will not lock unless manually locking. Dealership stated smart control unit needs to also be replaced at my cost. part number for control unit #38320 was issued by honda motor company service bulletin 21-055 for their honda ridgeline. Acura Dealer will not honor since part number does not specify acura. Part issued in Service bulletin is 38320-T6Z-A11 (honda ridgeline) part needed to be replaced by acura is 38320-TRX-A11. Other service bulletins related to original issues: 20-015, 19-005, 23-008, and 24-022 and safety recall report 23V-751. Dealership is still placing responsibility of repair of defective parts on car owner.
Additional Notes:
Lane Keep assist, adaptive cruise control, forward collision warning all stopped working and received error codes. Dealership stated camera was faulty and needed to be replaced at my cost. Continued issues with electrical systems where the car alarm will go off intermittently, and vehicle will not lock unless manually locking. Dealership stated smart control unit needs to also be replaced at my cost. part number for control unit #38320 was issued by honda motor company service bulletin 21-055 for their honda ridgeline. Acura Dealer will not honor since part number does not specify acura. Part issued in Service bulletin is 38320-T6Z-A11 (honda ridgeline) part needed to be replaced by acura is 38320-TRX-A11. Other service bulletins related to original issues: 20-015, 19-005, 23-008, and 24-022 and safety recall report 23V-751. Dealership is still placing responsibility of repair of defective parts on car owner.
Mfg Campaign: 11656721
Recall Date: Apr 25, 2025
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Lane Keep assist, adaptive cruise control, forward collision warning all stopped working and received error codes. Dealership stated camera was faulty and needed to be replaced at my cost. Continued issues with electrical systems where the car alarm will go off intermittently, and vehicle will not lock unless manually locking. Dealership stated smart control unit needs to also be replaced at my cost. part number for control unit #38320 was issued by honda motor company service bulletin 21-055 for their honda ridgeline. Acura Dealer will not honor since part number does not specify acura. Part issued in Service bulletin is 38320-T6Z-A11 (honda ridgeline) part needed to be replaced by acura is 38320-TRX-A11. Other service bulletins related to original issues: 20-015, 19-005, 23-008, and 24-022 and safety recall report 23V-751. Dealership is still placing responsibility of repair of defective parts on car owner.
Corrective Action:
Lane Keep assist, adaptive cruise control, forward collision warning all stopped working and received error codes. Dealership stated camera was faulty and needed to be replaced at my cost. Continued issues with electrical systems where the car alarm will go off intermittently, and vehicle will not lock unless manually locking. Dealership stated smart control unit needs to also be replaced at my cost. part number for control unit #38320 was issued by honda motor company service bulletin 21-055 for their honda ridgeline. Acura Dealer will not honor since part number does not specify acura. Part issued in Service bulletin is 38320-T6Z-A11 (honda ridgeline) part needed to be replaced by acura is 38320-TRX-A11. Other service bulletins related to original issues: 20-015, 19-005, 23-008, and 24-022 and safety recall report 23V-751. Dealership is still placing responsibility of repair of defective parts on car owner.
Additional Notes:
Lane Keep assist, adaptive cruise control, forward collision warning all stopped working and received error codes. Dealership stated camera was faulty and needed to be replaced at my cost. Continued issues with electrical systems where the car alarm will go off intermittently, and vehicle will not lock unless manually locking. Dealership stated smart control unit needs to also be replaced at my cost. part number for control unit #38320 was issued by honda motor company service bulletin 21-055 for their honda ridgeline. Acura Dealer will not honor since part number does not specify acura. Part issued in Service bulletin is 38320-T6Z-A11 (honda ridgeline) part needed to be replaced by acura is 38320-TRX-A11. Other service bulletins related to original issues: 20-015, 19-005, 23-008, and 24-022 and safety recall report 23V-751. Dealership is still placing responsibility of repair of defective parts on car owner.
Mfg Campaign: 11656721
Recall Date: Apr 25, 2025
Honda (american Honda Motor Co.)
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
Lane Keep assist, adaptive cruise control, forward collision warning all stopped working and received error codes. Dealership stated camera was faulty and needed to be replaced at my cost. Continued issues with electrical systems where the car alarm will go off intermittently, and vehicle will not lock unless manually locking. Dealership stated smart control unit needs to also be replaced at my cost. part number for control unit #38320 was issued by honda motor company service bulletin 21-055 for their honda ridgeline. Acura Dealer will not honor since part number does not specify acura. Part issued in Service bulletin is 38320-T6Z-A11 (honda ridgeline) part needed to be replaced by acura is 38320-TRX-A11. Other service bulletins related to original issues: 20-015, 19-005, 23-008, and 24-022 and safety recall report 23V-751. Dealership is still placing responsibility of repair of defective parts on car owner.
Corrective Action:
Lane Keep assist, adaptive cruise control, forward collision warning all stopped working and received error codes. Dealership stated camera was faulty and needed to be replaced at my cost. Continued issues with electrical systems where the car alarm will go off intermittently, and vehicle will not lock unless manually locking. Dealership stated smart control unit needs to also be replaced at my cost. part number for control unit #38320 was issued by honda motor company service bulletin 21-055 for their honda ridgeline. Acura Dealer will not honor since part number does not specify acura. Part issued in Service bulletin is 38320-T6Z-A11 (honda ridgeline) part needed to be replaced by acura is 38320-TRX-A11. Other service bulletins related to original issues: 20-015, 19-005, 23-008, and 24-022 and safety recall report 23V-751. Dealership is still placing responsibility of repair of defective parts on car owner.
Additional Notes:
Lane Keep assist, adaptive cruise control, forward collision warning all stopped working and received error codes. Dealership stated camera was faulty and needed to be replaced at my cost. Continued issues with electrical systems where the car alarm will go off intermittently, and vehicle will not lock unless manually locking. Dealership stated smart control unit needs to also be replaced at my cost. part number for control unit #38320 was issued by honda motor company service bulletin 21-055 for their honda ridgeline. Acura Dealer will not honor since part number does not specify acura. Part issued in Service bulletin is 38320-T6Z-A11 (honda ridgeline) part needed to be replaced by acura is 38320-TRX-A11. Other service bulletins related to original issues: 20-015, 19-005, 23-008, and 24-022 and safety recall report 23V-751. Dealership is still placing responsibility of repair of defective parts on car owner.
Mfg Campaign: 11656721
Recall Date: Apr 25, 2025
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Electric Parking Brake light and Emissions System light popped up at the same time. Replaced the battery the lights gone immediately for weeks, but reappears again. Disconnected the battery and reconnected it the lights gone for one month and came back again. Search online there are a lot of similar situations. The dealer replaced parts but the issue stated. There must be some malfunctions of the ECU or something else.
Corrective Action:
Electric Parking Brake light and Emissions System light popped up at the same time. Replaced the battery the lights gone immediately for weeks, but reappears again. Disconnected the battery and reconnected it the lights gone for one month and came back again. Search online there are a lot of similar situations. The dealer replaced parts but the issue stated. There must be some malfunctions of the ECU or something else.
Additional Notes:
Electric Parking Brake light and Emissions System light popped up at the same time. Replaced the battery the lights gone immediately for weeks, but reappears again. Disconnected the battery and reconnected it the lights gone for one month and came back again. Search online there are a lot of similar situations. The dealer replaced parts but the issue stated. There must be some malfunctions of the ECU or something else.
Mfg Campaign: 11655410
Recall Date: Apr 18, 2025
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Car has two unrepaired recalls. ( Please refer to your site)Fuel pump is never available, needs to be ordered. Recall related to engine bearings, crankshaft and other essential parts has not been repaired to any MDX in Puerto Rico. A year and a half after notifying recall the Dealer informs that Acura is developing a tool to diagnose damage. No date to repair situation is available. Permanent damage to engine can be in progress while original warranty expired during waiting period and private extended warranty will soon expire. Possible solution may involve engine replacement, separating engine from transmission, gaskets, seals and other related parts not included in the recall. Both recalls are a safety concern. Your assistance is appreciated. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Car has two unrepaired recalls. ( Please refer to your site)Fuel pump is never available, needs to be ordered. Recall related to engine bearings, crankshaft and other essential parts has not been repaired to any MDX in Puerto Rico. A year and a half after notifying recall the Dealer informs that Acura is developing a tool to diagnose damage. No date to repair situation is available. Permanent damage to engine can be in progress while original warranty expired during waiting period and private extended warranty will soon expire. Possible solution may involve engine replacement, separating engine from transmission, gaskets, seals and other related parts not included in the recall. Both recalls are a safety concern. Your assistance is appreciated. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Car has two unrepaired recalls. ( Please refer to your site)Fuel pump is never available, needs to be ordered. Recall related to engine bearings, crankshaft and other essential parts has not been repaired to any MDX in Puerto Rico. A year and a half after notifying recall the Dealer informs that Acura is developing a tool to diagnose damage. No date to repair situation is available. Permanent damage to engine can be in progress while original warranty expired during waiting period and private extended warranty will soon expire. Possible solution may involve engine replacement, separating engine from transmission, gaskets, seals and other related parts not included in the recall. Both recalls are a safety concern. Your assistance is appreciated. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11653865
Recall Date: Apr 10, 2025
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Car has two unrepaired recalls. ( Please refer to your site)Fuel pump is never available, needs to be ordered. Recall related to engine bearings, crankshaft and other essential parts has not been repaired to any MDX in Puerto Rico. A year and a half after notifying recall the Dealer informs that Acura is developing a tool to diagnose damage. No date to repair situation is available. Permanent damage to engine can be in progress while original warranty expired during waiting period and private extended warranty will soon expire. Possible solution may involve engine replacement, separating engine from transmission, gaskets, seals and other related parts not included in the recall. Both recalls are a safety concern. Your assistance is appreciated. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Car has two unrepaired recalls. ( Please refer to your site)Fuel pump is never available, needs to be ordered. Recall related to engine bearings, crankshaft and other essential parts has not been repaired to any MDX in Puerto Rico. A year and a half after notifying recall the Dealer informs that Acura is developing a tool to diagnose damage. No date to repair situation is available. Permanent damage to engine can be in progress while original warranty expired during waiting period and private extended warranty will soon expire. Possible solution may involve engine replacement, separating engine from transmission, gaskets, seals and other related parts not included in the recall. Both recalls are a safety concern. Your assistance is appreciated. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Car has two unrepaired recalls. ( Please refer to your site)Fuel pump is never available, needs to be ordered. Recall related to engine bearings, crankshaft and other essential parts has not been repaired to any MDX in Puerto Rico. A year and a half after notifying recall the Dealer informs that Acura is developing a tool to diagnose damage. No date to repair situation is available. Permanent damage to engine can be in progress while original warranty expired during waiting period and private extended warranty will soon expire. Possible solution may involve engine replacement, separating engine from transmission, gaskets, seals and other related parts not included in the recall. Both recalls are a safety concern. Your assistance is appreciated. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11653865
Recall Date: Apr 10, 2025
Honda (american Honda Motor Co.)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
•Make: Acura •Model: MDX •Year: 2018 •VIN: [XXX] •Mileage: 80,594 (as of March 22, 2025) Complaint Type: Vehicle Component/Recall Reoccurrence Component Affected: Exterior Lighting – Taillights Summary of Problem: I am filing a complaint regarding a recurring safety issue involving my 2018 Acura MDX’s taillight assembly, which was previously the subject of a recall. In 2019, the left taillight was repaired under a manufacturer recall related to water intrusion that caused lighting failure. On March 22, 2025, during a routine visit to Acura of Boston (Bernardi Acura), it was determined that the same taillight assembly had failed again due to signs of water intrusion, causing the light to malfunction. The dealership estimated a cost of $805.82 for the replacement. I contacted Honda and requested goodwill assistance since this issue was previously addressed as a safety recall, but they denied my request due to warranty expiration—even though this is clearly a recurrence of the original defect. This poses a potential safety hazard, as taillight failure can impair visibility and increase the risk of rear-end collisions, especially in low-light conditions. The fact that the exact issue has returned after an official recall fix raises concerns about the long-term effectiveness of the original repair. I am requesting that NHTSA investigate whether this issue is affecting other 2018 Acura MDX vehicles and whether an extended recall or follow-up campaign should be considered. Dealership Details: •Service Date: March 22, 2025 •Dealer: Acura of Boston, 1600 Soldiers Field Rd, Brighton, MA •Original Recall Repair: Prime Acura of Westwood (2019) Attachments available upon request: Service estimate, VIN, dealer findings, and photos. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
•Make: Acura •Model: MDX •Year: 2018 •VIN: [XXX] •Mileage: 80,594 (as of March 22, 2025) Complaint Type: Vehicle Component/Recall Reoccurrence Component Affected: Exterior Lighting – Taillights Summary of Problem: I am filing a complaint regarding a recurring safety issue involving my 2018 Acura MDX’s taillight assembly, which was previously the subject of a recall. In 2019, the left taillight was repaired under a manufacturer recall related to water intrusion that caused lighting failure. On March 22, 2025, during a routine visit to Acura of Boston (Bernardi Acura), it was determined that the same taillight assembly had failed again due to signs of water intrusion, causing the light to malfunction. The dealership estimated a cost of $805.82 for the replacement. I contacted Honda and requested goodwill assistance since this issue was previously addressed as a safety recall, but they denied my request due to warranty expiration—even though this is clearly a recurrence of the original defect. This poses a potential safety hazard, as taillight failure can impair visibility and increase the risk of rear-end collisions, especially in low-light conditions. The fact that the exact issue has returned after an official recall fix raises concerns about the long-term effectiveness of the original repair. I am requesting that NHTSA investigate whether this issue is affecting other 2018 Acura MDX vehicles and whether an extended recall or follow-up campaign should be considered. Dealership Details: •Service Date: March 22, 2025 •Dealer: Acura of Boston, 1600 Soldiers Field Rd, Brighton, MA •Original Recall Repair: Prime Acura of Westwood (2019) Attachments available upon request: Service estimate, VIN, dealer findings, and photos. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
•Make: Acura •Model: MDX •Year: 2018 •VIN: [XXX] •Mileage: 80,594 (as of March 22, 2025) Complaint Type: Vehicle Component/Recall Reoccurrence Component Affected: Exterior Lighting – Taillights Summary of Problem: I am filing a complaint regarding a recurring safety issue involving my 2018 Acura MDX’s taillight assembly, which was previously the subject of a recall. In 2019, the left taillight was repaired under a manufacturer recall related to water intrusion that caused lighting failure. On March 22, 2025, during a routine visit to Acura of Boston (Bernardi Acura), it was determined that the same taillight assembly had failed again due to signs of water intrusion, causing the light to malfunction. The dealership estimated a cost of $805.82 for the replacement. I contacted Honda and requested goodwill assistance since this issue was previously addressed as a safety recall, but they denied my request due to warranty expiration—even though this is clearly a recurrence of the original defect. This poses a potential safety hazard, as taillight failure can impair visibility and increase the risk of rear-end collisions, especially in low-light conditions. The fact that the exact issue has returned after an official recall fix raises concerns about the long-term effectiveness of the original repair. I am requesting that NHTSA investigate whether this issue is affecting other 2018 Acura MDX vehicles and whether an extended recall or follow-up campaign should be considered. Dealership Details: •Service Date: March 22, 2025 •Dealer: Acura of Boston, 1600 Soldiers Field Rd, Brighton, MA •Original Recall Repair: Prime Acura of Westwood (2019) Attachments available upon request: Service estimate, VIN, dealer findings, and photos. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11652074
Recall Date: Apr 1, 2025
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle stalls when accelerating from A stop. Has done this since first purchased. Acura charged me for transmission software but did not resolve issue. Vehicle hesitates and stalls when accelerating from a stop. My wife refuses to ever drive vehicle as we have had many close calls with accidents.
Corrective Action:
Vehicle stalls when accelerating from A stop. Has done this since first purchased. Acura charged me for transmission software but did not resolve issue. Vehicle hesitates and stalls when accelerating from a stop. My wife refuses to ever drive vehicle as we have had many close calls with accidents.
Additional Notes:
Vehicle stalls when accelerating from A stop. Has done this since first purchased. Acura charged me for transmission software but did not resolve issue. Vehicle hesitates and stalls when accelerating from a stop. My wife refuses to ever drive vehicle as we have had many close calls with accidents.
Mfg Campaign: 11650358
Recall Date: Mar 24, 2025
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2018 Acura MDX. The contact stated while driving 60 MPH, the accelerator pedal was depressed, and the vehicle failed to respond. There were no warning lights illuminated. The contact was attempting to pull over to the side of the road and depressed the accelerator pedal, but the pedal went to the floorboard, and the vehicle jerked and suddenly stopped. The vehicle was taken to a dealer for an unknown recall for the fuel pump to be repaired and the contact informed the dealer of the failure the vehicle was experiencing. The vehicle was repaired under recall; however, the failure persisted. The local dealer was contacted two more times for the same failure; however, the vehicle was not repaired. The manufacturer was made aware of the failure and provided the contact with a case number. The failure mileage was approximately 50,000.
Corrective Action:
The contact owns a 2018 Acura MDX. The contact stated while driving 60 MPH, the accelerator pedal was depressed, and the vehicle failed to respond. There were no warning lights illuminated. The contact was attempting to pull over to the side of the road and depressed the accelerator pedal, but the pedal went to the floorboard, and the vehicle jerked and suddenly stopped. The vehicle was taken to a dealer for an unknown recall for the fuel pump to be repaired and the contact informed the dealer of the failure the vehicle was experiencing. The vehicle was repaired under recall; however, the failure persisted. The local dealer was contacted two more times for the same failure; however, the vehicle was not repaired. The manufacturer was made aware of the failure and provided the contact with a case number. The failure mileage was approximately 50,000.
Additional Notes:
The contact owns a 2018 Acura MDX. The contact stated while driving 60 MPH, the accelerator pedal was depressed, and the vehicle failed to respond. There were no warning lights illuminated. The contact was attempting to pull over to the side of the road and depressed the accelerator pedal, but the pedal went to the floorboard, and the vehicle jerked and suddenly stopped. The vehicle was taken to a dealer for an unknown recall for the fuel pump to be repaired and the contact informed the dealer of the failure the vehicle was experiencing. The vehicle was repaired under recall; however, the failure persisted. The local dealer was contacted two more times for the same failure; however, the vehicle was not repaired. The manufacturer was made aware of the failure and provided the contact with a case number. The failure mileage was approximately 50,000.
Mfg Campaign: 11646964
Recall Date: Mar 7, 2025
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Focus: Lemon Law, Personal Injury
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