ACURA MDX 2016

Complete listing of complaints and recalls for this vehicle

427
Complaints
44
Recalls

Complaints & Recalls

427 Complaints 44 Recalls

Official Safety Recalls - Important!

44 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Honda (american Honda Motor Co.)
NHTSA Campaign: 25V259000 SAFETY RECALL
152.8K Vehicles Affected
Recall Date: Apr 17, 2025
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2014-2020 Acura MDX vehicles. Moisture may enter the tailgate lid light assembly and wiring harness, which can cause the interior and exterior lights to fail, including the lid lights, position lights, license plate lights and taillights.

Potential Risk:
Vehicle lights that fail to illuminate can decrease visibility and increase the risk of a crash.
FREE Recall Solution:
Dealers will inspect the wiring and install a fuse harness, replace the lid light, and repair the body dust sealer, as necessary, free of charge. Owner notification letters were mailed May 30, 2025. Owners may contact Acura's customer service at 1-800-382-2238. Acura's number for this recall is FLI. Vehicles included in this recall that were previously repaired under NHTSA recall number 19V-256 will need to have the new remedy completed.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Action Required: Contact your local ACURA dealer to schedule your FREE recall repair.
Manufacturer: ACURA
Mfg Campaign: FLI
Notice Date: May 28, 2025
Recall Date: Apr 17, 2025
Honda (american Honda Motor Co.)
NHTSA Campaign: 23V858000 SAFETY RECALL
2.5M Vehicles Affected
Recall Date: Dec 18, 2023
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

Potential Risk:
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local ACURA dealer to schedule your FREE recall repair.
Manufacturer: ACURA
Mfg Campaign: KGC, KGD
Notice Date: Mar 29, 2024
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
NHTSA Campaign: 23V751000 SAFETY RECALL
249K Vehicles Affected
Recall Date: Nov 13, 2023
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.

Potential Risk:
A damaged engine may run improperly or stall while driving, increasing the risk of a fire, crash, or injury.
FREE Recall Solution:
Dealers will inspect and repair, or replace the engine as necessary, free of charge. Owner letters were mailed March 28, 2024. 2016-2017 Acura MDX owner letters were mailed November 1, 2024. 2016-2020 Acura MDX owner letters are expected to be mailed in mid-December 2024. Honda began mailing owner notification letters as of March 18, 2024. 2015-2016 Acura owner letters are expected to be mailed mid-December 2024, 2018 Acura TLX owner letters are expected to be mailed the end of March/early April 2024, 2019 Acura TLX owner letters are expected to be mailed mid-May 2024, 2020 Acura TLX owner letters are expected to be mailed mid-June 2024, and 2016-2020 Acura MDX owner letters are expected to be mailed January 27, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XG1 and GG0.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local ACURA dealer to schedule your FREE recall repair.
Manufacturer: ACURA
Mfg Campaign: XG1, GG0
Notice Date: Mar 28, 2024
Recall Date: Nov 13, 2023
Honda (american Honda Motor Co.)
NHTSA Campaign: 19V256000 SAFETY RECALL
322.9K Vehicles Affected
Recall Date: Mar 28, 2019
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2014-2019 Acura MDX and 2017-2019 Acura MDX Sport Hybrid vehicles. Moisture may enter the tailgate lid lights, possibly causing a loss of the tailgate lid lights and the taillights.

Potential Risk:
Loss of the taillights reduces the vehicle's visibility, increasing the risk of crash.
FREE Recall Solution:
Acura will notify owners, and dealers will modify the tailgate lid lights and install updated gaskets and a wiring sub-harness or will replace both tailgate lid lights. The repairs will be performed free of charge. The recall began May 7, 2019. Owners may contact Acura customer service at 1-888-234-2138. Acura's number for this recall is M49.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local ACURA dealer to schedule your FREE recall repair.
Manufacturer: ACURA
Mfg Campaign: M49
Notice Date: May 7, 2019
Recall Date: Mar 28, 2019
Honda (american Honda Motor Co.)
NHTSA Campaign: 19V060000 SAFETY RECALL
437K Vehicles Affected
Recall Date: Jan 29, 2019
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2016-2018 Acura MDX, 2015-2019 Acura TLX and 2015-2017 Honda Accord vehicles, equipped with a 3.5L V6 engine. Particulates in fuel may adhere to the internal components of the fuel pump, reducing its performance.

Potential Risk:
Reduced fuel pump performance can result in an engine stall, increasing the risk of crash.
FREE Recall Solution:
Honda will notify owners, and dealers will update the fuel injection engine control unit (FI-ECU) software and, if necessary, replace the fuel pump, free of charge. The recall began March 25, 2019. Owners may contact customer service at 1-888-234-2138. Acura's recall number for this recall is P3W. Honda's recall number for this recall is N3X.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local ACURA dealer to schedule your FREE recall repair.
Manufacturer: ACURA
Mfg Campaign: N3X, P3W
Notice Date: Mar 25, 2019
Recall Date: Jan 29, 2019
Honda (american Honda Motor Co.)
NHTSA Campaign: 16V417000 SAFETY RECALL
39 Vehicles Affected
Recall Date: Jun 9, 2016
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain model year 2015 Acura MDX 2WD and MDX 4WD vehicles, 2016 Acura MDX 4WD vehicles, 2015-2016 Honda Odyssey vehicles, and 2016 Honda Pilot 2WD and 4WD vehicles. The affected vehicles have fuel tanks that were manufactured with insufficient welds which may separate and allow fuel to leak out.

Potential Risk:
A fuel leak in the presence of an ignition source may result in a fire.
FREE Recall Solution:
Honda will notify owners, and dealers will replace the fuel tanks, free of charge. Owners may contact Honda/Acura customer service at 1-888-234-2138. The recall began on July 29, 2016. Honda's numbers for this recall are KA9 (Honda vehicles) and KB0 (Acura vehicles).
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local ACURA dealer to schedule your FREE recall repair.
Manufacturer: ACURA
Mfg Campaign: KA9, KB0
Notice Date: Jul 29, 2016
Recall Date: Jun 9, 2016

Consumer Complaints

427 Complaints
Honda (american Honda Motor Co.)
Campaign: 11641551 Other
Feb 9, 2025
Defect Description:

ENGINE

Potential Consequences:

My Acura mdx 2016 is well maintained, only 42500 miles,bought brand new from dealer, problem started 6 months ago, accelerator, rpm goes up even on 20 miles driving, and car just stops and gear goes to park mode..dealer inspected, they said transmission needs to be replaced, contacted NCDS, their respond I passed the warranty of 7 years, not covered. Dealer charging 7100 to fix issues.

Corrective Action:

My Acura mdx 2016 is well maintained, only 42500 miles,bought brand new from dealer, problem started 6 months ago, accelerator, rpm goes up even on 20 miles driving, and car just stops and gear goes to park mode..dealer inspected, they said transmission needs to be replaced, contacted NCDS, their respond I passed the warranty of 7 years, not covered. Dealer charging 7100 to fix issues.

Additional Notes:

My Acura mdx 2016 is well maintained, only 42500 miles,bought brand new from dealer, problem started 6 months ago, accelerator, rpm goes up even on 20 miles driving, and car just stops and gear goes to park mode..dealer inspected, they said transmission needs to be replaced, contacted NCDS, their respond I passed the warranty of 7 years, not covered. Dealer charging 7100 to fix issues.

Manufacturer: ACURA
Mfg Campaign: 11641551
Notice Date: Feb 9, 2025
Recall Date: Feb 9, 2025
Honda (american Honda Motor Co.)
Campaign: 11641551 Other
Feb 9, 2025
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

My Acura mdx 2016 is well maintained, only 42500 miles,bought brand new from dealer, problem started 6 months ago, accelerator, rpm goes up even on 20 miles driving, and car just stops and gear goes to park mode..dealer inspected, they said transmission needs to be replaced, contacted NCDS, their respond I passed the warranty of 7 years, not covered. Dealer charging 7100 to fix issues.

Corrective Action:

My Acura mdx 2016 is well maintained, only 42500 miles,bought brand new from dealer, problem started 6 months ago, accelerator, rpm goes up even on 20 miles driving, and car just stops and gear goes to park mode..dealer inspected, they said transmission needs to be replaced, contacted NCDS, their respond I passed the warranty of 7 years, not covered. Dealer charging 7100 to fix issues.

Additional Notes:

My Acura mdx 2016 is well maintained, only 42500 miles,bought brand new from dealer, problem started 6 months ago, accelerator, rpm goes up even on 20 miles driving, and car just stops and gear goes to park mode..dealer inspected, they said transmission needs to be replaced, contacted NCDS, their respond I passed the warranty of 7 years, not covered. Dealer charging 7100 to fix issues.

Manufacturer: ACURA
Mfg Campaign: 11641551
Notice Date: Feb 9, 2025
Recall Date: Feb 9, 2025
Honda (american Honda Motor Co.)
Campaign: 11640500 Other
Feb 3, 2025
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

After starting the engine, when attempting to slowly accelerate, the engine almost dies or hesitates to respond to accelerator. Dangerous situation.

Corrective Action:

After starting the engine, when attempting to slowly accelerate, the engine almost dies or hesitates to respond to accelerator. Dangerous situation.

Additional Notes:

After starting the engine, when attempting to slowly accelerate, the engine almost dies or hesitates to respond to accelerator. Dangerous situation.

Manufacturer: ACURA
Mfg Campaign: 11640500
Notice Date: Feb 3, 2025
Recall Date: Feb 3, 2025
Honda (american Honda Motor Co.)
Campaign: 11640500 Other
Feb 3, 2025
Defect Description:

ENGINE

Potential Consequences:

After starting the engine, when attempting to slowly accelerate, the engine almost dies or hesitates to respond to accelerator. Dangerous situation.

Corrective Action:

After starting the engine, when attempting to slowly accelerate, the engine almost dies or hesitates to respond to accelerator. Dangerous situation.

Additional Notes:

After starting the engine, when attempting to slowly accelerate, the engine almost dies or hesitates to respond to accelerator. Dangerous situation.

Manufacturer: ACURA
Mfg Campaign: 11640500
Notice Date: Feb 3, 2025
Recall Date: Feb 3, 2025
Honda (american Honda Motor Co.)
Campaign: 11639613 Other
Jan 30, 2025
Defect Description:

ENGINE

Potential Consequences:

Problem started with Check Engine light coming on, then going off, then coming on again followed by what seemed like all system failure lights getting reported. A clicking/rattling started to be heard in the engine. When driving the vehicle to the dealer to get it inspected the vehicle engine cut out while cruising at 45 MPH. I was able to roll to a stop on the side of the road luckily, it would not start and needed a tow to a more local related dealer (Honda) repair. Honda repair did not move past reading the codes, so I transported the vehicle via a service to the nearest Acura dealer, where they diagnosed the internal rod problem, with the fix being a replacement engine. The vehicle remains at this Acura dealer service.

Corrective Action:

Problem started with Check Engine light coming on, then going off, then coming on again followed by what seemed like all system failure lights getting reported. A clicking/rattling started to be heard in the engine. When driving the vehicle to the dealer to get it inspected the vehicle engine cut out while cruising at 45 MPH. I was able to roll to a stop on the side of the road luckily, it would not start and needed a tow to a more local related dealer (Honda) repair. Honda repair did not move past reading the codes, so I transported the vehicle via a service to the nearest Acura dealer, where they diagnosed the internal rod problem, with the fix being a replacement engine. The vehicle remains at this Acura dealer service.

Additional Notes:

Problem started with Check Engine light coming on, then going off, then coming on again followed by what seemed like all system failure lights getting reported. A clicking/rattling started to be heard in the engine. When driving the vehicle to the dealer to get it inspected the vehicle engine cut out while cruising at 45 MPH. I was able to roll to a stop on the side of the road luckily, it would not start and needed a tow to a more local related dealer (Honda) repair. Honda repair did not move past reading the codes, so I transported the vehicle via a service to the nearest Acura dealer, where they diagnosed the internal rod problem, with the fix being a replacement engine. The vehicle remains at this Acura dealer service.

Manufacturer: ACURA
Mfg Campaign: 11639613
Notice Date: Jan 30, 2025
Recall Date: Jan 30, 2025
Honda (american Honda Motor Co.)
Campaign: 11638314 Other
Jan 24, 2025
Defect Description:

ENGINE

Potential Consequences:

I was driving down the road & without any warnings my car suddenly loss power. Engine started a really bad knocking sound then stalled out , took to certified mechanic and he told me I need a new engine. Prior to this there were no boarding likes or issues related to the car.

Corrective Action:

I was driving down the road & without any warnings my car suddenly loss power. Engine started a really bad knocking sound then stalled out , took to certified mechanic and he told me I need a new engine. Prior to this there were no boarding likes or issues related to the car.

Additional Notes:

I was driving down the road & without any warnings my car suddenly loss power. Engine started a really bad knocking sound then stalled out , took to certified mechanic and he told me I need a new engine. Prior to this there were no boarding likes or issues related to the car.

Manufacturer: ACURA
Mfg Campaign: 11638314
Notice Date: Jan 24, 2025
Recall Date: Jan 24, 2025
Honda (american Honda Motor Co.)
Campaign: 11637434 Other
Jan 21, 2025
Defect Description:

ENGINE

Potential Consequences:

Loud Clicking sound, engine light blinking, car was shaking horribly almost caused an accident.

Corrective Action:

Loud Clicking sound, engine light blinking, car was shaking horribly almost caused an accident.

Additional Notes:

Loud Clicking sound, engine light blinking, car was shaking horribly almost caused an accident.

Manufacturer: ACURA
Mfg Campaign: 11637434
Notice Date: Jan 21, 2025
Recall Date: Jan 21, 2025
Honda (american Honda Motor Co.)
Campaign: 11636783 Other
Jan 18, 2025
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

“Emissions system problem” warning light has lit up on dashboard twice. This was checked and found to be a faulty code both times however, the second time it occurred, it correlated with the sway bars needing to be replaced.

Corrective Action:

“Emissions system problem” warning light has lit up on dashboard twice. This was checked and found to be a faulty code both times however, the second time it occurred, it correlated with the sway bars needing to be replaced.

Additional Notes:

“Emissions system problem” warning light has lit up on dashboard twice. This was checked and found to be a faulty code both times however, the second time it occurred, it correlated with the sway bars needing to be replaced.

Manufacturer: ACURA
Mfg Campaign: 11636783
Notice Date: Jan 18, 2025
Recall Date: Jan 18, 2025
Honda (american Honda Motor Co.)
Campaign: 11636783 Other
Jan 18, 2025
Defect Description:

ENGINE

Potential Consequences:

“Emissions system problem” warning light has lit up on dashboard twice. This was checked and found to be a faulty code both times however, the second time it occurred, it correlated with the sway bars needing to be replaced.

Corrective Action:

“Emissions system problem” warning light has lit up on dashboard twice. This was checked and found to be a faulty code both times however, the second time it occurred, it correlated with the sway bars needing to be replaced.

Additional Notes:

“Emissions system problem” warning light has lit up on dashboard twice. This was checked and found to be a faulty code both times however, the second time it occurred, it correlated with the sway bars needing to be replaced.

Manufacturer: ACURA
Mfg Campaign: 11636783
Notice Date: Jan 18, 2025
Recall Date: Jan 18, 2025
Honda (american Honda Motor Co.)
Campaign: 11634999 Other
Jan 9, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

Vehicle engine started making noise . Called Acura customer service . They advised have taken to Acura dealership for examination. Did so ($450.00 tow bill) there is a motor recall on 2016 Acura MDX. The Acura garage advised ( in writing ) that they felt this was the same engine problem ( rod bearing ) as in the 2016 Acura MDX under recall. . Acura corporate advised mine was not listed as recalled .

Corrective Action:

Vehicle engine started making noise . Called Acura customer service . They advised have taken to Acura dealership for examination. Did so ($450.00 tow bill) there is a motor recall on 2016 Acura MDX. The Acura garage advised ( in writing ) that they felt this was the same engine problem ( rod bearing ) as in the 2016 Acura MDX under recall. . Acura corporate advised mine was not listed as recalled .

Additional Notes:

Vehicle engine started making noise . Called Acura customer service . They advised have taken to Acura dealership for examination. Did so ($450.00 tow bill) there is a motor recall on 2016 Acura MDX. The Acura garage advised ( in writing ) that they felt this was the same engine problem ( rod bearing ) as in the 2016 Acura MDX under recall. . Acura corporate advised mine was not listed as recalled .

Manufacturer: ACURA
Mfg Campaign: 11634999
Notice Date: Jan 9, 2025
Recall Date: Jan 9, 2025
Honda (american Honda Motor Co.)
Campaign: 11634907 Other
Jan 8, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2016 Acura MDX. The contact stated that on several occasions while driving at various speeds, the vehicle downshifted inadvertently. The vehicle was towed to a dealer where the failure was not able to be replicated. The contact stated that on one occasion while attempting to place the gear in any gear other than reverse (R) the gear selector indicator displayed the gear selected but the vehicle did not operate as intended. The manufacturer was notified of the failure. The failure mileage was approximately 70,000.

Corrective Action:

The contact owns a 2016 Acura MDX. The contact stated that on several occasions while driving at various speeds, the vehicle downshifted inadvertently. The vehicle was towed to a dealer where the failure was not able to be replicated. The contact stated that on one occasion while attempting to place the gear in any gear other than reverse (R) the gear selector indicator displayed the gear selected but the vehicle did not operate as intended. The manufacturer was notified of the failure. The failure mileage was approximately 70,000.

Additional Notes:

The contact owns a 2016 Acura MDX. The contact stated that on several occasions while driving at various speeds, the vehicle downshifted inadvertently. The vehicle was towed to a dealer where the failure was not able to be replicated. The contact stated that on one occasion while attempting to place the gear in any gear other than reverse (R) the gear selector indicator displayed the gear selected but the vehicle did not operate as intended. The manufacturer was notified of the failure. The failure mileage was approximately 70,000.

Manufacturer: ACURA
Mfg Campaign: 11634907
Notice Date: Jan 8, 2025
Recall Date: Jan 8, 2025
Honda (american Honda Motor Co.)
Campaign: 11634717 Other
Jan 7, 2025
Defect Description:

ENGINE

Potential Consequences:

Engine knocking noise, irritable shaking while on road, dangerous driving conditions. Engine Failed and diagnosed at Acura Dealership as failing bearings and connector rod. This issue is under investigation NHTSA Action Number: RQ24013 and I am currently being forced to pay out of pocket for the repair amounting to several thousand dollars. Acura needs to recall these engines NOW and get it fixed. This driving condition is EXTREMELY unsafe, the entire car shakes uncontrollably. This car was bought brand new from dealership by myself. 1 owner. Always serviced at Acura or Honda dealerships.

Corrective Action:

Engine knocking noise, irritable shaking while on road, dangerous driving conditions. Engine Failed and diagnosed at Acura Dealership as failing bearings and connector rod. This issue is under investigation NHTSA Action Number: RQ24013 and I am currently being forced to pay out of pocket for the repair amounting to several thousand dollars. Acura needs to recall these engines NOW and get it fixed. This driving condition is EXTREMELY unsafe, the entire car shakes uncontrollably. This car was bought brand new from dealership by myself. 1 owner. Always serviced at Acura or Honda dealerships.

Additional Notes:

Engine knocking noise, irritable shaking while on road, dangerous driving conditions. Engine Failed and diagnosed at Acura Dealership as failing bearings and connector rod. This issue is under investigation NHTSA Action Number: RQ24013 and I am currently being forced to pay out of pocket for the repair amounting to several thousand dollars. Acura needs to recall these engines NOW and get it fixed. This driving condition is EXTREMELY unsafe, the entire car shakes uncontrollably. This car was bought brand new from dealership by myself. 1 owner. Always serviced at Acura or Honda dealerships.

Manufacturer: ACURA
Mfg Campaign: 11634717
Notice Date: Jan 7, 2025
Recall Date: Jan 7, 2025
Honda (american Honda Motor Co.)
Campaign: 11633967 Other
Jan 3, 2025
Defect Description:

ENGINE

Potential Consequences:

I have a 2016 Acura MDX with nearly 79,000 miles on it. It died without warning late at night while on the freeway on [XXX], leaving my [XXX] son stranded alone in a dark, remote area for about an hour. Not a safe situation! I had it towed to Shadetree Auto in Layton, Utah. They informed me that the engine had seized. What!? It was well maintained and just had the oil changed a few days previously. They wanted over $11,000 for a used engine. (See Attached Invoice & Report). They couldn't figure out why a well-maintained engine with only 79,000 miles on it would just seize up. Coolant was also not the issue. I couldn't afford it, so it sat for a couple of months until I discovered that there was a Recall on that year for faulty connecting rod bearings that was causing engines to seize. So, I checked into it, but my particular VIN # was not included in the recall. I found a copy of a letter from Acura stating that they were still determining the extent of the problem, nevertheless, they rejected my claim as not included, rather than extending the recall to include my vehicle's documented problem. (See the attached Acura letter dated Feb 7, 2024). I had my car towed to Jody Wilkinson Acura in Salt Lake City for a detailed inspection and second opinion and they confirmed that the engine was seized and that it I had a broken connecting rod on cylinder #1 due to a spun bearing (See photos at the end of attached email). But Acura continued to deny my claim. Jody Wilkinson's quoted me over $20,000 for a new engine. I asked Acura what the appeals process was and they said "there isn't one, we just won't cover it". Seems like Acura may be [XXX] a lot of people. Why would I put another known faulty engine in my car? Absurd! I have attached the following documents: •Shadetree Auto Inspection Report & Invoice •Acura Letter Feb 7, 2024 •Jody Wilkinson Inspection Report Your help in obtaining justice would be greatly appreciated! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA

Corrective Action:

I have a 2016 Acura MDX with nearly 79,000 miles on it. It died without warning late at night while on the freeway on [XXX], leaving my [XXX] son stranded alone in a dark, remote area for about an hour. Not a safe situation! I had it towed to Shadetree Auto in Layton, Utah. They informed me that the engine had seized. What!? It was well maintained and just had the oil changed a few days previously. They wanted over $11,000 for a used engine. (See Attached Invoice & Report). They couldn't figure out why a well-maintained engine with only 79,000 miles on it would just seize up. Coolant was also not the issue. I couldn't afford it, so it sat for a couple of months until I discovered that there was a Recall on that year for faulty connecting rod bearings that was causing engines to seize. So, I checked into it, but my particular VIN # was not included in the recall. I found a copy of a letter from Acura stating that they were still determining the extent of the problem, nevertheless, they rejected my claim as not included, rather than extending the recall to include my vehicle's documented problem. (See the attached Acura letter dated Feb 7, 2024). I had my car towed to Jody Wilkinson Acura in Salt Lake City for a detailed inspection and second opinion and they confirmed that the engine was seized and that it I had a broken connecting rod on cylinder #1 due to a spun bearing (See photos at the end of attached email). But Acura continued to deny my claim. Jody Wilkinson's quoted me over $20,000 for a new engine. I asked Acura what the appeals process was and they said "there isn't one, we just won't cover it". Seems like Acura may be [XXX] a lot of people. Why would I put another known faulty engine in my car? Absurd! I have attached the following documents: •Shadetree Auto Inspection Report & Invoice •Acura Letter Feb 7, 2024 •Jody Wilkinson Inspection Report Your help in obtaining justice would be greatly appreciated! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA

Additional Notes:

I have a 2016 Acura MDX with nearly 79,000 miles on it. It died without warning late at night while on the freeway on [XXX], leaving my [XXX] son stranded alone in a dark, remote area for about an hour. Not a safe situation! I had it towed to Shadetree Auto in Layton, Utah. They informed me that the engine had seized. What!? It was well maintained and just had the oil changed a few days previously. They wanted over $11,000 for a used engine. (See Attached Invoice & Report). They couldn't figure out why a well-maintained engine with only 79,000 miles on it would just seize up. Coolant was also not the issue. I couldn't afford it, so it sat for a couple of months until I discovered that there was a Recall on that year for faulty connecting rod bearings that was causing engines to seize. So, I checked into it, but my particular VIN # was not included in the recall. I found a copy of a letter from Acura stating that they were still determining the extent of the problem, nevertheless, they rejected my claim as not included, rather than extending the recall to include my vehicle's documented problem. (See the attached Acura letter dated Feb 7, 2024). I had my car towed to Jody Wilkinson Acura in Salt Lake City for a detailed inspection and second opinion and they confirmed that the engine was seized and that it I had a broken connecting rod on cylinder #1 due to a spun bearing (See photos at the end of attached email). But Acura continued to deny my claim. Jody Wilkinson's quoted me over $20,000 for a new engine. I asked Acura what the appeals process was and they said "there isn't one, we just won't cover it". Seems like Acura may be [XXX] a lot of people. Why would I put another known faulty engine in my car? Absurd! I have attached the following documents: •Shadetree Auto Inspection Report & Invoice •Acura Letter Feb 7, 2024 •Jody Wilkinson Inspection Report Your help in obtaining justice would be greatly appreciated! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA

Manufacturer: ACURA
Mfg Campaign: 11633967
Notice Date: Jan 3, 2025
Recall Date: Jan 3, 2025
Honda (american Honda Motor Co.)
Campaign: 11633157 Other
Dec 30, 2024
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

Rear inner tail light on driver side is not working (34155-TZ5-H03). There is active recall on models between 2014-2019 but when checked my VIN it shows it is not covered. I went through the detail of recall and it can be clearly seen that the damage is same as shown in the recall. I will appreciate if someone can provide how do we know that my VIN was not impacted as there could be subcomponent which could have led to same issues as others from this period. I will appreciate if a prompt action can be taken and my vehicle can be added to the recall list as well. Thanks!

Corrective Action:

Rear inner tail light on driver side is not working (34155-TZ5-H03). There is active recall on models between 2014-2019 but when checked my VIN it shows it is not covered. I went through the detail of recall and it can be clearly seen that the damage is same as shown in the recall. I will appreciate if someone can provide how do we know that my VIN was not impacted as there could be subcomponent which could have led to same issues as others from this period. I will appreciate if a prompt action can be taken and my vehicle can be added to the recall list as well. Thanks!

Additional Notes:

Rear inner tail light on driver side is not working (34155-TZ5-H03). There is active recall on models between 2014-2019 but when checked my VIN it shows it is not covered. I went through the detail of recall and it can be clearly seen that the damage is same as shown in the recall. I will appreciate if someone can provide how do we know that my VIN was not impacted as there could be subcomponent which could have led to same issues as others from this period. I will appreciate if a prompt action can be taken and my vehicle can be added to the recall list as well. Thanks!

Manufacturer: ACURA
Mfg Campaign: 11633157
Notice Date: Dec 30, 2024
Recall Date: Dec 30, 2024
Honda (american Honda Motor Co.)
Campaign: 11632526 Other
Dec 26, 2024
Defect Description:

ENGINE

Potential Consequences:

While driving on an interstate highway at 73 mph, under cruise control, at night, as the road started to incline up a hill my vehicle started losing power. The highway is two lanes each way, and I was in the left-hand lane passing a slower vehicle that was in the right-hand lane. There were cars behind me in my lane. When my car started losing power, the check-engine light came on along with some other indicators. I attempted to maintain speed by depressing the accelerator, but the car continued to slow down. It was nighttime when this happened, on a pitch-black highway that had been freshly paved. I was able to finally get behind the car I had been attempting to pass and was then able to get into the emergency lane and stop. My car was making a ticking noise. I turned off the car, opened the hood, but it all looked fine. I looked under the car - there were no fluids running out of the car. I checked the oil, and it was at the full mark on the dipstick - I had changed the oil about 1000 miles prior to this event. When I took the car to a local Acura dealer, they told me that the noise I was hearing was "rod knock", and that it would cost about $8000 to repair by purchasing a short block and having them install it. When I started researching the issue I learned that some 2016 Acura MDXs have a known issue of incorrect rod bearing size, but that my vehicle is excluded because it was evidently manufactured before a certain date. My car has only 125,116 miles on it. It is maintained meticulously. Please investigate.

Corrective Action:

While driving on an interstate highway at 73 mph, under cruise control, at night, as the road started to incline up a hill my vehicle started losing power. The highway is two lanes each way, and I was in the left-hand lane passing a slower vehicle that was in the right-hand lane. There were cars behind me in my lane. When my car started losing power, the check-engine light came on along with some other indicators. I attempted to maintain speed by depressing the accelerator, but the car continued to slow down. It was nighttime when this happened, on a pitch-black highway that had been freshly paved. I was able to finally get behind the car I had been attempting to pass and was then able to get into the emergency lane and stop. My car was making a ticking noise. I turned off the car, opened the hood, but it all looked fine. I looked under the car - there were no fluids running out of the car. I checked the oil, and it was at the full mark on the dipstick - I had changed the oil about 1000 miles prior to this event. When I took the car to a local Acura dealer, they told me that the noise I was hearing was "rod knock", and that it would cost about $8000 to repair by purchasing a short block and having them install it. When I started researching the issue I learned that some 2016 Acura MDXs have a known issue of incorrect rod bearing size, but that my vehicle is excluded because it was evidently manufactured before a certain date. My car has only 125,116 miles on it. It is maintained meticulously. Please investigate.

Additional Notes:

While driving on an interstate highway at 73 mph, under cruise control, at night, as the road started to incline up a hill my vehicle started losing power. The highway is two lanes each way, and I was in the left-hand lane passing a slower vehicle that was in the right-hand lane. There were cars behind me in my lane. When my car started losing power, the check-engine light came on along with some other indicators. I attempted to maintain speed by depressing the accelerator, but the car continued to slow down. It was nighttime when this happened, on a pitch-black highway that had been freshly paved. I was able to finally get behind the car I had been attempting to pass and was then able to get into the emergency lane and stop. My car was making a ticking noise. I turned off the car, opened the hood, but it all looked fine. I looked under the car - there were no fluids running out of the car. I checked the oil, and it was at the full mark on the dipstick - I had changed the oil about 1000 miles prior to this event. When I took the car to a local Acura dealer, they told me that the noise I was hearing was "rod knock", and that it would cost about $8000 to repair by purchasing a short block and having them install it. When I started researching the issue I learned that some 2016 Acura MDXs have a known issue of incorrect rod bearing size, but that my vehicle is excluded because it was evidently manufactured before a certain date. My car has only 125,116 miles on it. It is maintained meticulously. Please investigate.

Manufacturer: ACURA
Mfg Campaign: 11632526
Notice Date: Dec 26, 2024
Recall Date: Dec 26, 2024
Honda (american Honda Motor Co.)
Campaign: 11631726 Other
Dec 20, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Vehicle always smells hot or as if something electric is burning in the engine compartment. Have always had scheduled maintenance and have taken it in on time for all oil changes and maintenance to be performed. Have asked for this to be checked at that time and when the smell has become over powering. Engine lights have popped up and then all lights have shut off two separate times previously to the point where I had to turn off the vehicle. I have taken it to two dealerships and another mechanic to look for the cause. They are not able to determine the cause but recommend I contact Acura as this sounds like a warranty issue.

Corrective Action:

Vehicle always smells hot or as if something electric is burning in the engine compartment. Have always had scheduled maintenance and have taken it in on time for all oil changes and maintenance to be performed. Have asked for this to be checked at that time and when the smell has become over powering. Engine lights have popped up and then all lights have shut off two separate times previously to the point where I had to turn off the vehicle. I have taken it to two dealerships and another mechanic to look for the cause. They are not able to determine the cause but recommend I contact Acura as this sounds like a warranty issue.

Additional Notes:

Vehicle always smells hot or as if something electric is burning in the engine compartment. Have always had scheduled maintenance and have taken it in on time for all oil changes and maintenance to be performed. Have asked for this to be checked at that time and when the smell has become over powering. Engine lights have popped up and then all lights have shut off two separate times previously to the point where I had to turn off the vehicle. I have taken it to two dealerships and another mechanic to look for the cause. They are not able to determine the cause but recommend I contact Acura as this sounds like a warranty issue.

Manufacturer: ACURA
Mfg Campaign: 11631726
Notice Date: Dec 20, 2024
Recall Date: Dec 20, 2024
Honda (american Honda Motor Co.)
Campaign: 11631726 Other
Dec 20, 2024
Defect Description:

ENGINE

Potential Consequences:

Vehicle always smells hot or as if something electric is burning in the engine compartment. Have always had scheduled maintenance and have taken it in on time for all oil changes and maintenance to be performed. Have asked for this to be checked at that time and when the smell has become over powering. Engine lights have popped up and then all lights have shut off two separate times previously to the point where I had to turn off the vehicle. I have taken it to two dealerships and another mechanic to look for the cause. They are not able to determine the cause but recommend I contact Acura as this sounds like a warranty issue.

Corrective Action:

Vehicle always smells hot or as if something electric is burning in the engine compartment. Have always had scheduled maintenance and have taken it in on time for all oil changes and maintenance to be performed. Have asked for this to be checked at that time and when the smell has become over powering. Engine lights have popped up and then all lights have shut off two separate times previously to the point where I had to turn off the vehicle. I have taken it to two dealerships and another mechanic to look for the cause. They are not able to determine the cause but recommend I contact Acura as this sounds like a warranty issue.

Additional Notes:

Vehicle always smells hot or as if something electric is burning in the engine compartment. Have always had scheduled maintenance and have taken it in on time for all oil changes and maintenance to be performed. Have asked for this to be checked at that time and when the smell has become over powering. Engine lights have popped up and then all lights have shut off two separate times previously to the point where I had to turn off the vehicle. I have taken it to two dealerships and another mechanic to look for the cause. They are not able to determine the cause but recommend I contact Acura as this sounds like a warranty issue.

Manufacturer: ACURA
Mfg Campaign: 11631726
Notice Date: Dec 20, 2024
Recall Date: Dec 20, 2024
Honda (american Honda Motor Co.)
Campaign: 11630906 Other
Dec 16, 2024
Defect Description:

ENGINE

Potential Consequences:

This occurrence with the vehicle happened in October of 2023 and I no longer own it. The only reason I'm reporting it today is because of the news reports I've been seeing about a possible investigation into the exact issue I experienced. I started to hear a knock from the engine that got progressively worse over the course of a week. I made an appointment to have it looked at, but before I could even make it to that appointment multiple dash lights and warnings started showing up on the meter combi. Engine light was the first to appear followed by the transmission light, then the vehicle went into "limp mode." It wouldn't go over 30mph and eventually just shut itself off; every warning lamp on the dash was on. It was towed to a local Acura dealership where the service tech diagnosed the issue and stated it was a connecting rod bearing that had worn prematurely and there was movement in the piston. I had them check for a recall then and my VIN was not on the list so I proceeded to source a motor and have another shop swap it for much cheaper. That being said, I would very much like to be reimbursed for the costs I incurred. I have multiple documents and at one point had a video that the dealership tech sent me showing the defect. Not sure if they can provide that now or not.

Corrective Action:

This occurrence with the vehicle happened in October of 2023 and I no longer own it. The only reason I'm reporting it today is because of the news reports I've been seeing about a possible investigation into the exact issue I experienced. I started to hear a knock from the engine that got progressively worse over the course of a week. I made an appointment to have it looked at, but before I could even make it to that appointment multiple dash lights and warnings started showing up on the meter combi. Engine light was the first to appear followed by the transmission light, then the vehicle went into "limp mode." It wouldn't go over 30mph and eventually just shut itself off; every warning lamp on the dash was on. It was towed to a local Acura dealership where the service tech diagnosed the issue and stated it was a connecting rod bearing that had worn prematurely and there was movement in the piston. I had them check for a recall then and my VIN was not on the list so I proceeded to source a motor and have another shop swap it for much cheaper. That being said, I would very much like to be reimbursed for the costs I incurred. I have multiple documents and at one point had a video that the dealership tech sent me showing the defect. Not sure if they can provide that now or not.

Additional Notes:

This occurrence with the vehicle happened in October of 2023 and I no longer own it. The only reason I'm reporting it today is because of the news reports I've been seeing about a possible investigation into the exact issue I experienced. I started to hear a knock from the engine that got progressively worse over the course of a week. I made an appointment to have it looked at, but before I could even make it to that appointment multiple dash lights and warnings started showing up on the meter combi. Engine light was the first to appear followed by the transmission light, then the vehicle went into "limp mode." It wouldn't go over 30mph and eventually just shut itself off; every warning lamp on the dash was on. It was towed to a local Acura dealership where the service tech diagnosed the issue and stated it was a connecting rod bearing that had worn prematurely and there was movement in the piston. I had them check for a recall then and my VIN was not on the list so I proceeded to source a motor and have another shop swap it for much cheaper. That being said, I would very much like to be reimbursed for the costs I incurred. I have multiple documents and at one point had a video that the dealership tech sent me showing the defect. Not sure if they can provide that now or not.

Manufacturer: ACURA
Mfg Campaign: 11630906
Notice Date: Dec 16, 2024
Recall Date: Dec 16, 2024
Honda (american Honda Motor Co.)
Campaign: 11630536 Other
Dec 13, 2024
Defect Description:

ENGINE

Potential Consequences:

The engine started to make noise, drove it to the Acura Dealership. The engine seized at the repair bay. The technician initially said they just had a recall on these engines then after looking up the ID notified me that the blown engine was not covered under the recall. After several calls to Honda corporate customer service they informed me that they knew it had a faulty engine however it was not under the recall and they didn't have to repair or replace. I paid the dealership to install another engine at my own expense.

Corrective Action:

The engine started to make noise, drove it to the Acura Dealership. The engine seized at the repair bay. The technician initially said they just had a recall on these engines then after looking up the ID notified me that the blown engine was not covered under the recall. After several calls to Honda corporate customer service they informed me that they knew it had a faulty engine however it was not under the recall and they didn't have to repair or replace. I paid the dealership to install another engine at my own expense.

Additional Notes:

The engine started to make noise, drove it to the Acura Dealership. The engine seized at the repair bay. The technician initially said they just had a recall on these engines then after looking up the ID notified me that the blown engine was not covered under the recall. After several calls to Honda corporate customer service they informed me that they knew it had a faulty engine however it was not under the recall and they didn't have to repair or replace. I paid the dealership to install another engine at my own expense.

Manufacturer: ACURA
Mfg Campaign: 11630536
Notice Date: Dec 13, 2024
Recall Date: Dec 13, 2024
Honda (american Honda Motor Co.)
Campaign: 11629839 Other
Dec 10, 2024
Defect Description:

STRUCTURE:BODY

Potential Consequences:

Our 2016 MDX starting peeling paint off the roof. Acura said they extended the warranty for this known defect for an 8 year period. Since this problem just happened we are outside the 8 year extension. The internet is full of similar stories of people like us who have the paint peeling after the bogus 8 year extension. Acura said they aren't responsible. This isn't right.

Corrective Action:

Our 2016 MDX starting peeling paint off the roof. Acura said they extended the warranty for this known defect for an 8 year period. Since this problem just happened we are outside the 8 year extension. The internet is full of similar stories of people like us who have the paint peeling after the bogus 8 year extension. Acura said they aren't responsible. This isn't right.

Additional Notes:

Our 2016 MDX starting peeling paint off the roof. Acura said they extended the warranty for this known defect for an 8 year period. Since this problem just happened we are outside the 8 year extension. The internet is full of similar stories of people like us who have the paint peeling after the bogus 8 year extension. Acura said they aren't responsible. This isn't right.

Manufacturer: ACURA
Mfg Campaign: 11629839
Notice Date: Dec 10, 2024
Recall Date: Dec 10, 2024

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Focus: Lemon Law, Personal Injury

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