ACURA MDX 2016

Complete listing of complaints and recalls for this vehicle

427
Complaints
44
Recalls

Complaints & Recalls

427 Complaints 44 Recalls

Official Safety Recalls - Important!

44 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Honda (american Honda Motor Co.)
NHTSA Campaign: 25V259000 SAFETY RECALL
152.8K Vehicles Affected
Recall Date: Apr 17, 2025
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2014-2020 Acura MDX vehicles. Moisture may enter the tailgate lid light assembly and wiring harness, which can cause the interior and exterior lights to fail, including the lid lights, position lights, license plate lights and taillights.

Potential Risk:
Vehicle lights that fail to illuminate can decrease visibility and increase the risk of a crash.
FREE Recall Solution:
Dealers will inspect the wiring and install a fuse harness, replace the lid light, and repair the body dust sealer, as necessary, free of charge. Owner notification letters were mailed May 30, 2025. Owners may contact Acura's customer service at 1-800-382-2238. Acura's number for this recall is FLI. Vehicles included in this recall that were previously repaired under NHTSA recall number 19V-256 will need to have the new remedy completed.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Action Required: Contact your local ACURA dealer to schedule your FREE recall repair.
Manufacturer: ACURA
Mfg Campaign: FLI
Notice Date: May 28, 2025
Recall Date: Apr 17, 2025
Honda (american Honda Motor Co.)
NHTSA Campaign: 23V858000 SAFETY RECALL
2.5M Vehicles Affected
Recall Date: Dec 18, 2023
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

Potential Risk:
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local ACURA dealer to schedule your FREE recall repair.
Manufacturer: ACURA
Mfg Campaign: KGC, KGD
Notice Date: Mar 29, 2024
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
NHTSA Campaign: 23V751000 SAFETY RECALL
249K Vehicles Affected
Recall Date: Nov 13, 2023
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.

Potential Risk:
A damaged engine may run improperly or stall while driving, increasing the risk of a fire, crash, or injury.
FREE Recall Solution:
Dealers will inspect and repair, or replace the engine as necessary, free of charge. Owner letters were mailed March 28, 2024. 2016-2017 Acura MDX owner letters were mailed November 1, 2024. 2016-2020 Acura MDX owner letters are expected to be mailed in mid-December 2024. Honda began mailing owner notification letters as of March 18, 2024. 2015-2016 Acura owner letters are expected to be mailed mid-December 2024, 2018 Acura TLX owner letters are expected to be mailed the end of March/early April 2024, 2019 Acura TLX owner letters are expected to be mailed mid-May 2024, 2020 Acura TLX owner letters are expected to be mailed mid-June 2024, and 2016-2020 Acura MDX owner letters are expected to be mailed January 27, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XG1 and GG0.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local ACURA dealer to schedule your FREE recall repair.
Manufacturer: ACURA
Mfg Campaign: XG1, GG0
Notice Date: Mar 28, 2024
Recall Date: Nov 13, 2023
Honda (american Honda Motor Co.)
NHTSA Campaign: 19V256000 SAFETY RECALL
322.9K Vehicles Affected
Recall Date: Mar 28, 2019
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2014-2019 Acura MDX and 2017-2019 Acura MDX Sport Hybrid vehicles. Moisture may enter the tailgate lid lights, possibly causing a loss of the tailgate lid lights and the taillights.

Potential Risk:
Loss of the taillights reduces the vehicle's visibility, increasing the risk of crash.
FREE Recall Solution:
Acura will notify owners, and dealers will modify the tailgate lid lights and install updated gaskets and a wiring sub-harness or will replace both tailgate lid lights. The repairs will be performed free of charge. The recall began May 7, 2019. Owners may contact Acura customer service at 1-888-234-2138. Acura's number for this recall is M49.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local ACURA dealer to schedule your FREE recall repair.
Manufacturer: ACURA
Mfg Campaign: M49
Notice Date: May 7, 2019
Recall Date: Mar 28, 2019
Honda (american Honda Motor Co.)
NHTSA Campaign: 19V060000 SAFETY RECALL
437K Vehicles Affected
Recall Date: Jan 29, 2019
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2016-2018 Acura MDX, 2015-2019 Acura TLX and 2015-2017 Honda Accord vehicles, equipped with a 3.5L V6 engine. Particulates in fuel may adhere to the internal components of the fuel pump, reducing its performance.

Potential Risk:
Reduced fuel pump performance can result in an engine stall, increasing the risk of crash.
FREE Recall Solution:
Honda will notify owners, and dealers will update the fuel injection engine control unit (FI-ECU) software and, if necessary, replace the fuel pump, free of charge. The recall began March 25, 2019. Owners may contact customer service at 1-888-234-2138. Acura's recall number for this recall is P3W. Honda's recall number for this recall is N3X.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local ACURA dealer to schedule your FREE recall repair.
Manufacturer: ACURA
Mfg Campaign: N3X, P3W
Notice Date: Mar 25, 2019
Recall Date: Jan 29, 2019
Honda (american Honda Motor Co.)
NHTSA Campaign: 16V417000 SAFETY RECALL
39 Vehicles Affected
Recall Date: Jun 9, 2016
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain model year 2015 Acura MDX 2WD and MDX 4WD vehicles, 2016 Acura MDX 4WD vehicles, 2015-2016 Honda Odyssey vehicles, and 2016 Honda Pilot 2WD and 4WD vehicles. The affected vehicles have fuel tanks that were manufactured with insufficient welds which may separate and allow fuel to leak out.

Potential Risk:
A fuel leak in the presence of an ignition source may result in a fire.
FREE Recall Solution:
Honda will notify owners, and dealers will replace the fuel tanks, free of charge. Owners may contact Honda/Acura customer service at 1-888-234-2138. The recall began on July 29, 2016. Honda's numbers for this recall are KA9 (Honda vehicles) and KB0 (Acura vehicles).
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local ACURA dealer to schedule your FREE recall repair.
Manufacturer: ACURA
Mfg Campaign: KA9, KB0
Notice Date: Jul 29, 2016
Recall Date: Jun 9, 2016

Consumer Complaints

427 Complaints
Honda (american Honda Motor Co.)
Campaign: 11338352 Other
Jul 9, 2020
Defect Description:

POWER TRAIN

Potential Consequences:

TL* THE CONTACT OWNS A 2016 ACURA MDX. THE CONTACT STATED THAT WHILE DRIVING AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO RESPOND. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. BERGSTROM ACURA (2910 N VICTORY LN, APPLETON, WI 54913, (800) 353-3654) WAS CONTACTED AND INFORMED OF THE FAILURE. AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED WHICH WAS STILL PENDING. THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.

Corrective Action:

TL* THE CONTACT OWNS A 2016 ACURA MDX. THE CONTACT STATED THAT WHILE DRIVING AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO RESPOND. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. BERGSTROM ACURA (2910 N VICTORY LN, APPLETON, WI 54913, (800) 353-3654) WAS CONTACTED AND INFORMED OF THE FAILURE. AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED WHICH WAS STILL PENDING. THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.

Additional Notes:

TL* THE CONTACT OWNS A 2016 ACURA MDX. THE CONTACT STATED THAT WHILE DRIVING AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO RESPOND. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. BERGSTROM ACURA (2910 N VICTORY LN, APPLETON, WI 54913, (800) 353-3654) WAS CONTACTED AND INFORMED OF THE FAILURE. AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED WHICH WAS STILL PENDING. THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.

Manufacturer: ACURA
Mfg Campaign: 11338352
Notice Date: Jul 9, 2020
Recall Date: Jul 9, 2020
Honda (american Honda Motor Co.)
Campaign: 11329775 Other
Jun 19, 2020
Defect Description:

POWER TRAIN

Potential Consequences:

MY 2016 MDX SHIFTS INTO NEUTRAL AT HIGHWAY SPEEDS AND WON?T LET ME ACCELERATE. I HAVE ESCAPED GETTING INTO AN ACCIDENT MULTIPLE TIMES. EVERY TIME I TAKE IT TO THE DEALER THEY DO A NEW SOFTWARE UPDATE HOWEVER THE ISSUE STILL REMAINS. THERE ARE HUNDREDS OF PEOPLE REPORTING THIS L. PLEASE LOOK INTO THIS. ACURA HAS NOT RECALLED THE VEHICLES BUT ISSUED A TSB15-034. I HAVE RECEIVED THIS TSB UPDATE BUT THE PROBLEM HASN?T BEEN FIXED. THIS IS A VERY DANGEROUS SITUATION AS I HAVE BARELY ESCAPED GETTING INTO TERRIBLE ACCIDENT. THERE ARE MULTIPLE CLASS ACTION LAWSUITS AGAINST ACURA FOR THE SAME BUT ACURA REFUSES TO ACKNOWLEDGE THE ISSUE. WHEN THE ISSUE ARISES THE MIL STARTS FLASHING RANDOM ERROR MESSAGES. I AM ATTACHING THE PICTURES OF THE ERROR MESSAGES I GOT WHILE STRANDED ON I95. *TR

Corrective Action:

MY 2016 MDX SHIFTS INTO NEUTRAL AT HIGHWAY SPEEDS AND WON?T LET ME ACCELERATE. I HAVE ESCAPED GETTING INTO AN ACCIDENT MULTIPLE TIMES. EVERY TIME I TAKE IT TO THE DEALER THEY DO A NEW SOFTWARE UPDATE HOWEVER THE ISSUE STILL REMAINS. THERE ARE HUNDREDS OF PEOPLE REPORTING THIS L. PLEASE LOOK INTO THIS. ACURA HAS NOT RECALLED THE VEHICLES BUT ISSUED A TSB15-034. I HAVE RECEIVED THIS TSB UPDATE BUT THE PROBLEM HASN?T BEEN FIXED. THIS IS A VERY DANGEROUS SITUATION AS I HAVE BARELY ESCAPED GETTING INTO TERRIBLE ACCIDENT. THERE ARE MULTIPLE CLASS ACTION LAWSUITS AGAINST ACURA FOR THE SAME BUT ACURA REFUSES TO ACKNOWLEDGE THE ISSUE. WHEN THE ISSUE ARISES THE MIL STARTS FLASHING RANDOM ERROR MESSAGES. I AM ATTACHING THE PICTURES OF THE ERROR MESSAGES I GOT WHILE STRANDED ON I95. *TR

Additional Notes:

MY 2016 MDX SHIFTS INTO NEUTRAL AT HIGHWAY SPEEDS AND WON?T LET ME ACCELERATE. I HAVE ESCAPED GETTING INTO AN ACCIDENT MULTIPLE TIMES. EVERY TIME I TAKE IT TO THE DEALER THEY DO A NEW SOFTWARE UPDATE HOWEVER THE ISSUE STILL REMAINS. THERE ARE HUNDREDS OF PEOPLE REPORTING THIS L. PLEASE LOOK INTO THIS. ACURA HAS NOT RECALLED THE VEHICLES BUT ISSUED A TSB15-034. I HAVE RECEIVED THIS TSB UPDATE BUT THE PROBLEM HASN?T BEEN FIXED. THIS IS A VERY DANGEROUS SITUATION AS I HAVE BARELY ESCAPED GETTING INTO TERRIBLE ACCIDENT. THERE ARE MULTIPLE CLASS ACTION LAWSUITS AGAINST ACURA FOR THE SAME BUT ACURA REFUSES TO ACKNOWLEDGE THE ISSUE. WHEN THE ISSUE ARISES THE MIL STARTS FLASHING RANDOM ERROR MESSAGES. I AM ATTACHING THE PICTURES OF THE ERROR MESSAGES I GOT WHILE STRANDED ON I95. *TR

Manufacturer: ACURA
Mfg Campaign: 11329775
Notice Date: Jun 19, 2020
Recall Date: Jun 19, 2020
Honda (american Honda Motor Co.)
Campaign: 11329775 Other
Jun 19, 2020
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

MY 2016 MDX SHIFTS INTO NEUTRAL AT HIGHWAY SPEEDS AND WON?T LET ME ACCELERATE. I HAVE ESCAPED GETTING INTO AN ACCIDENT MULTIPLE TIMES. EVERY TIME I TAKE IT TO THE DEALER THEY DO A NEW SOFTWARE UPDATE HOWEVER THE ISSUE STILL REMAINS. THERE ARE HUNDREDS OF PEOPLE REPORTING THIS L. PLEASE LOOK INTO THIS. ACURA HAS NOT RECALLED THE VEHICLES BUT ISSUED A TSB15-034. I HAVE RECEIVED THIS TSB UPDATE BUT THE PROBLEM HASN?T BEEN FIXED. THIS IS A VERY DANGEROUS SITUATION AS I HAVE BARELY ESCAPED GETTING INTO TERRIBLE ACCIDENT. THERE ARE MULTIPLE CLASS ACTION LAWSUITS AGAINST ACURA FOR THE SAME BUT ACURA REFUSES TO ACKNOWLEDGE THE ISSUE. WHEN THE ISSUE ARISES THE MIL STARTS FLASHING RANDOM ERROR MESSAGES. I AM ATTACHING THE PICTURES OF THE ERROR MESSAGES I GOT WHILE STRANDED ON I95. *TR

Corrective Action:

MY 2016 MDX SHIFTS INTO NEUTRAL AT HIGHWAY SPEEDS AND WON?T LET ME ACCELERATE. I HAVE ESCAPED GETTING INTO AN ACCIDENT MULTIPLE TIMES. EVERY TIME I TAKE IT TO THE DEALER THEY DO A NEW SOFTWARE UPDATE HOWEVER THE ISSUE STILL REMAINS. THERE ARE HUNDREDS OF PEOPLE REPORTING THIS L. PLEASE LOOK INTO THIS. ACURA HAS NOT RECALLED THE VEHICLES BUT ISSUED A TSB15-034. I HAVE RECEIVED THIS TSB UPDATE BUT THE PROBLEM HASN?T BEEN FIXED. THIS IS A VERY DANGEROUS SITUATION AS I HAVE BARELY ESCAPED GETTING INTO TERRIBLE ACCIDENT. THERE ARE MULTIPLE CLASS ACTION LAWSUITS AGAINST ACURA FOR THE SAME BUT ACURA REFUSES TO ACKNOWLEDGE THE ISSUE. WHEN THE ISSUE ARISES THE MIL STARTS FLASHING RANDOM ERROR MESSAGES. I AM ATTACHING THE PICTURES OF THE ERROR MESSAGES I GOT WHILE STRANDED ON I95. *TR

Additional Notes:

MY 2016 MDX SHIFTS INTO NEUTRAL AT HIGHWAY SPEEDS AND WON?T LET ME ACCELERATE. I HAVE ESCAPED GETTING INTO AN ACCIDENT MULTIPLE TIMES. EVERY TIME I TAKE IT TO THE DEALER THEY DO A NEW SOFTWARE UPDATE HOWEVER THE ISSUE STILL REMAINS. THERE ARE HUNDREDS OF PEOPLE REPORTING THIS L. PLEASE LOOK INTO THIS. ACURA HAS NOT RECALLED THE VEHICLES BUT ISSUED A TSB15-034. I HAVE RECEIVED THIS TSB UPDATE BUT THE PROBLEM HASN?T BEEN FIXED. THIS IS A VERY DANGEROUS SITUATION AS I HAVE BARELY ESCAPED GETTING INTO TERRIBLE ACCIDENT. THERE ARE MULTIPLE CLASS ACTION LAWSUITS AGAINST ACURA FOR THE SAME BUT ACURA REFUSES TO ACKNOWLEDGE THE ISSUE. WHEN THE ISSUE ARISES THE MIL STARTS FLASHING RANDOM ERROR MESSAGES. I AM ATTACHING THE PICTURES OF THE ERROR MESSAGES I GOT WHILE STRANDED ON I95. *TR

Manufacturer: ACURA
Mfg Campaign: 11329775
Notice Date: Jun 19, 2020
Recall Date: Jun 19, 2020
Honda (american Honda Motor Co.)
Campaign: 11324088 Other
May 11, 2020
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

CAR CAUGHT ON FIRE WHILE DRIVING WITH MY FAMILY INSIDE THE VEHICLE! LUCKY US POLICE WAS AROUND TO HELP EVERYONE OUT OF THE VEHICLE. *TR

Corrective Action:

CAR CAUGHT ON FIRE WHILE DRIVING WITH MY FAMILY INSIDE THE VEHICLE! LUCKY US POLICE WAS AROUND TO HELP EVERYONE OUT OF THE VEHICLE. *TR

Additional Notes:

CAR CAUGHT ON FIRE WHILE DRIVING WITH MY FAMILY INSIDE THE VEHICLE! LUCKY US POLICE WAS AROUND TO HELP EVERYONE OUT OF THE VEHICLE. *TR

Manufacturer: ACURA
Mfg Campaign: 11324088
Notice Date: May 11, 2020
Recall Date: May 11, 2020
Honda (american Honda Motor Co.)
Campaign: 11323525 Other
May 6, 2020
Defect Description:

POWER TRAIN

Potential Consequences:

WHEN THE ENGINE IS COLD THE CAR HESITATES WHEN IT SHIFTS INTO 2ND & 3RD GEARS. IT ALMOST STALLS. I HAVE ALMOST BEEN HIT NUMEROUS TIMES AT INTERSECTIONS. THE DEALER SAYS NOTHING IS WRONG, YET 2 LOANERS THAT WERE SIMILAR AGES & MILES DIDN'T DO THAT. THE PROBLEM GOES AWAY AFTER THE CAR IS DRIVEN A FEW MILES. HAPPENS EVERY DAY. *TR

Corrective Action:

WHEN THE ENGINE IS COLD THE CAR HESITATES WHEN IT SHIFTS INTO 2ND & 3RD GEARS. IT ALMOST STALLS. I HAVE ALMOST BEEN HIT NUMEROUS TIMES AT INTERSECTIONS. THE DEALER SAYS NOTHING IS WRONG, YET 2 LOANERS THAT WERE SIMILAR AGES & MILES DIDN'T DO THAT. THE PROBLEM GOES AWAY AFTER THE CAR IS DRIVEN A FEW MILES. HAPPENS EVERY DAY. *TR

Additional Notes:

WHEN THE ENGINE IS COLD THE CAR HESITATES WHEN IT SHIFTS INTO 2ND & 3RD GEARS. IT ALMOST STALLS. I HAVE ALMOST BEEN HIT NUMEROUS TIMES AT INTERSECTIONS. THE DEALER SAYS NOTHING IS WRONG, YET 2 LOANERS THAT WERE SIMILAR AGES & MILES DIDN'T DO THAT. THE PROBLEM GOES AWAY AFTER THE CAR IS DRIVEN A FEW MILES. HAPPENS EVERY DAY. *TR

Manufacturer: ACURA
Mfg Campaign: 11323525
Notice Date: May 6, 2020
Recall Date: May 6, 2020
Honda (american Honda Motor Co.)
Campaign: 11322583 Other
Apr 28, 2020
Defect Description:

POWER TRAIN

Potential Consequences:

ACURA NEEDS TO DO SOMETHING ABOUT THIS ISSUE! MY PREVIOUS COMPLAINT WAS #11269881 AND COVERED FOUR SEPARATE INCIDENCES IN 2019. THIS IS A SAFETY ISSUE! PREVIOUSLY TWO OF MY FOR INSTANCES OF THIS HAPPENING INVOLVED SIGNIFICANT INSTANT SLOWING DOWN OF THE CAR (BELOW 30 MPH) AND RPM RAISING WHILE WHILE DRIVING 70+ MPH ON INTERSTATE IS DANGEROUS! THIS TIME THE AFTERNOON PRIOR THE CAR EXPERIENCED A LOUDER THAN NORMAL ENGINE SOUND AND RPM LIKE IT WAS IN A LOWER GEAR. ON THE MORNING OF 4/24/20 WHEN THE CAR WAS STARTED THE WARNING LIGHTS CAME ON AND CYCLED THROUGH AND REMAINED ON MOST OF THE DAY. IT WAS NOT UNTIL THE FOURTH TIME DRIVING THE CAR THAT THEY ALL STOPPED LIGHTING UP. HOWEVER THE CAR STILL SEEMS TO BE DRIVING IN A LOWER GEAR BUT NO LIGHTS REMAIN ON. THIS TIME IT DID NOT LOSE POWER BEFORE THE LIGHTS CAME ON. THEY JUST APPEARED ON WHEN WE WENT TO START THE CAR IN THE MORNING. TRAILER STABILIZATION ASSIST PROBLEM, ROAD DEPARTURE MITIGATION SYSTEM PROBLEM, EMISSIONS SYSTEM PROBLEM,BRAKE SYSTEM PROBLEM,POWER STEERING SYSTEM PROBLEM,VEHICLE STABILITY ASSIST PROBLEM,HILL START ASSIST PROBLEM,. MILEAGE AT 122,044. LAST TIME MY DEALER TOLD ME IT WAS MISFIRING SO CHANGE THE SPARK PLUGS. I DID BUT IT HAS HAPPENED NOW THREE MORE TIMES SINCE THEN.

Corrective Action:

ACURA NEEDS TO DO SOMETHING ABOUT THIS ISSUE! MY PREVIOUS COMPLAINT WAS #11269881 AND COVERED FOUR SEPARATE INCIDENCES IN 2019. THIS IS A SAFETY ISSUE! PREVIOUSLY TWO OF MY FOR INSTANCES OF THIS HAPPENING INVOLVED SIGNIFICANT INSTANT SLOWING DOWN OF THE CAR (BELOW 30 MPH) AND RPM RAISING WHILE WHILE DRIVING 70+ MPH ON INTERSTATE IS DANGEROUS! THIS TIME THE AFTERNOON PRIOR THE CAR EXPERIENCED A LOUDER THAN NORMAL ENGINE SOUND AND RPM LIKE IT WAS IN A LOWER GEAR. ON THE MORNING OF 4/24/20 WHEN THE CAR WAS STARTED THE WARNING LIGHTS CAME ON AND CYCLED THROUGH AND REMAINED ON MOST OF THE DAY. IT WAS NOT UNTIL THE FOURTH TIME DRIVING THE CAR THAT THEY ALL STOPPED LIGHTING UP. HOWEVER THE CAR STILL SEEMS TO BE DRIVING IN A LOWER GEAR BUT NO LIGHTS REMAIN ON. THIS TIME IT DID NOT LOSE POWER BEFORE THE LIGHTS CAME ON. THEY JUST APPEARED ON WHEN WE WENT TO START THE CAR IN THE MORNING. TRAILER STABILIZATION ASSIST PROBLEM, ROAD DEPARTURE MITIGATION SYSTEM PROBLEM, EMISSIONS SYSTEM PROBLEM,BRAKE SYSTEM PROBLEM,POWER STEERING SYSTEM PROBLEM,VEHICLE STABILITY ASSIST PROBLEM,HILL START ASSIST PROBLEM,. MILEAGE AT 122,044. LAST TIME MY DEALER TOLD ME IT WAS MISFIRING SO CHANGE THE SPARK PLUGS. I DID BUT IT HAS HAPPENED NOW THREE MORE TIMES SINCE THEN.

Additional Notes:

ACURA NEEDS TO DO SOMETHING ABOUT THIS ISSUE! MY PREVIOUS COMPLAINT WAS #11269881 AND COVERED FOUR SEPARATE INCIDENCES IN 2019. THIS IS A SAFETY ISSUE! PREVIOUSLY TWO OF MY FOR INSTANCES OF THIS HAPPENING INVOLVED SIGNIFICANT INSTANT SLOWING DOWN OF THE CAR (BELOW 30 MPH) AND RPM RAISING WHILE WHILE DRIVING 70+ MPH ON INTERSTATE IS DANGEROUS! THIS TIME THE AFTERNOON PRIOR THE CAR EXPERIENCED A LOUDER THAN NORMAL ENGINE SOUND AND RPM LIKE IT WAS IN A LOWER GEAR. ON THE MORNING OF 4/24/20 WHEN THE CAR WAS STARTED THE WARNING LIGHTS CAME ON AND CYCLED THROUGH AND REMAINED ON MOST OF THE DAY. IT WAS NOT UNTIL THE FOURTH TIME DRIVING THE CAR THAT THEY ALL STOPPED LIGHTING UP. HOWEVER THE CAR STILL SEEMS TO BE DRIVING IN A LOWER GEAR BUT NO LIGHTS REMAIN ON. THIS TIME IT DID NOT LOSE POWER BEFORE THE LIGHTS CAME ON. THEY JUST APPEARED ON WHEN WE WENT TO START THE CAR IN THE MORNING. TRAILER STABILIZATION ASSIST PROBLEM, ROAD DEPARTURE MITIGATION SYSTEM PROBLEM, EMISSIONS SYSTEM PROBLEM,BRAKE SYSTEM PROBLEM,POWER STEERING SYSTEM PROBLEM,VEHICLE STABILITY ASSIST PROBLEM,HILL START ASSIST PROBLEM,. MILEAGE AT 122,044. LAST TIME MY DEALER TOLD ME IT WAS MISFIRING SO CHANGE THE SPARK PLUGS. I DID BUT IT HAS HAPPENED NOW THREE MORE TIMES SINCE THEN.

Manufacturer: ACURA
Mfg Campaign: 11322583
Notice Date: Apr 28, 2020
Recall Date: Apr 28, 2020
Honda (american Honda Motor Co.)
Campaign: 11316652 Other
1 Vehicles Affected
Mar 6, 2020
Defect Description:

ENGINE

Potential Consequences:

TL* THE CONTACT OWNS A 2016 ACURA MDX. THE CONTACT STATED WHILE DRIVING 20 MPH, WHEN DRIVING OVER A SPEED BUMP THE VEHICLE ACCELERATED INDEPENDENTLY AND IMPACTED THE VEHICLE IN FRONT. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. AIR BAGS DID NOT DEPLOY. THE CONTACT STATED SHE WAS NOT INJURED. THE CONTACT STATED THE DRIVER OF THE OTHER VEHICLE SUSTAINED UNKNOWN INJURIES BUT WAS NOT AWARE IF MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE AND WAS TOWED TO AN INDEPENDENT COLLISION CENTER. THE VEHICLE FAILURE WAS NOT DIAGNOSED BY AN INDEPENDENT MECHANIC OR DEALER. THE CONTACT ALSO MENTIONED AFTER THE ACCIDENT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 19V060000 (FUEL SYSTEM, OTHER) AT NORRIS ACURA (8559 BALTIMORE NATIONAL PIKE, ELLICOTT CITY, MD 21043) ON 10/11/2019. THE CONTACT STATED AFTER THE RECALL REMEDY THE VEHICLE HAD A FUEL LEAK. THE DEALER WAS CONTACTED, HOWEVER STATED SHE WOULD BE REASONABLE FOR DIAGNOSES AND REPAIRS FEES. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,053.

Corrective Action:

TL* THE CONTACT OWNS A 2016 ACURA MDX. THE CONTACT STATED WHILE DRIVING 20 MPH, WHEN DRIVING OVER A SPEED BUMP THE VEHICLE ACCELERATED INDEPENDENTLY AND IMPACTED THE VEHICLE IN FRONT. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. AIR BAGS DID NOT DEPLOY. THE CONTACT STATED SHE WAS NOT INJURED. THE CONTACT STATED THE DRIVER OF THE OTHER VEHICLE SUSTAINED UNKNOWN INJURIES BUT WAS NOT AWARE IF MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE AND WAS TOWED TO AN INDEPENDENT COLLISION CENTER. THE VEHICLE FAILURE WAS NOT DIAGNOSED BY AN INDEPENDENT MECHANIC OR DEALER. THE CONTACT ALSO MENTIONED AFTER THE ACCIDENT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 19V060000 (FUEL SYSTEM, OTHER) AT NORRIS ACURA (8559 BALTIMORE NATIONAL PIKE, ELLICOTT CITY, MD 21043) ON 10/11/2019. THE CONTACT STATED AFTER THE RECALL REMEDY THE VEHICLE HAD A FUEL LEAK. THE DEALER WAS CONTACTED, HOWEVER STATED SHE WOULD BE REASONABLE FOR DIAGNOSES AND REPAIRS FEES. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,053.

Additional Notes:

TL* THE CONTACT OWNS A 2016 ACURA MDX. THE CONTACT STATED WHILE DRIVING 20 MPH, WHEN DRIVING OVER A SPEED BUMP THE VEHICLE ACCELERATED INDEPENDENTLY AND IMPACTED THE VEHICLE IN FRONT. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. AIR BAGS DID NOT DEPLOY. THE CONTACT STATED SHE WAS NOT INJURED. THE CONTACT STATED THE DRIVER OF THE OTHER VEHICLE SUSTAINED UNKNOWN INJURIES BUT WAS NOT AWARE IF MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE AND WAS TOWED TO AN INDEPENDENT COLLISION CENTER. THE VEHICLE FAILURE WAS NOT DIAGNOSED BY AN INDEPENDENT MECHANIC OR DEALER. THE CONTACT ALSO MENTIONED AFTER THE ACCIDENT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 19V060000 (FUEL SYSTEM, OTHER) AT NORRIS ACURA (8559 BALTIMORE NATIONAL PIKE, ELLICOTT CITY, MD 21043) ON 10/11/2019. THE CONTACT STATED AFTER THE RECALL REMEDY THE VEHICLE HAD A FUEL LEAK. THE DEALER WAS CONTACTED, HOWEVER STATED SHE WOULD BE REASONABLE FOR DIAGNOSES AND REPAIRS FEES. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,053.

Manufacturer: ACURA
Mfg Campaign: 11316652
Notice Date: Mar 6, 2020
Recall Date: Mar 6, 2020
Honda (american Honda Motor Co.)
Campaign: 11316652 Other
1 Vehicles Affected
Mar 6, 2020
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

TL* THE CONTACT OWNS A 2016 ACURA MDX. THE CONTACT STATED WHILE DRIVING 20 MPH, WHEN DRIVING OVER A SPEED BUMP THE VEHICLE ACCELERATED INDEPENDENTLY AND IMPACTED THE VEHICLE IN FRONT. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. AIR BAGS DID NOT DEPLOY. THE CONTACT STATED SHE WAS NOT INJURED. THE CONTACT STATED THE DRIVER OF THE OTHER VEHICLE SUSTAINED UNKNOWN INJURIES BUT WAS NOT AWARE IF MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE AND WAS TOWED TO AN INDEPENDENT COLLISION CENTER. THE VEHICLE FAILURE WAS NOT DIAGNOSED BY AN INDEPENDENT MECHANIC OR DEALER. THE CONTACT ALSO MENTIONED AFTER THE ACCIDENT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 19V060000 (FUEL SYSTEM, OTHER) AT NORRIS ACURA (8559 BALTIMORE NATIONAL PIKE, ELLICOTT CITY, MD 21043) ON 10/11/2019. THE CONTACT STATED AFTER THE RECALL REMEDY THE VEHICLE HAD A FUEL LEAK. THE DEALER WAS CONTACTED, HOWEVER STATED SHE WOULD BE REASONABLE FOR DIAGNOSES AND REPAIRS FEES. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,053.

Corrective Action:

TL* THE CONTACT OWNS A 2016 ACURA MDX. THE CONTACT STATED WHILE DRIVING 20 MPH, WHEN DRIVING OVER A SPEED BUMP THE VEHICLE ACCELERATED INDEPENDENTLY AND IMPACTED THE VEHICLE IN FRONT. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. AIR BAGS DID NOT DEPLOY. THE CONTACT STATED SHE WAS NOT INJURED. THE CONTACT STATED THE DRIVER OF THE OTHER VEHICLE SUSTAINED UNKNOWN INJURIES BUT WAS NOT AWARE IF MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE AND WAS TOWED TO AN INDEPENDENT COLLISION CENTER. THE VEHICLE FAILURE WAS NOT DIAGNOSED BY AN INDEPENDENT MECHANIC OR DEALER. THE CONTACT ALSO MENTIONED AFTER THE ACCIDENT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 19V060000 (FUEL SYSTEM, OTHER) AT NORRIS ACURA (8559 BALTIMORE NATIONAL PIKE, ELLICOTT CITY, MD 21043) ON 10/11/2019. THE CONTACT STATED AFTER THE RECALL REMEDY THE VEHICLE HAD A FUEL LEAK. THE DEALER WAS CONTACTED, HOWEVER STATED SHE WOULD BE REASONABLE FOR DIAGNOSES AND REPAIRS FEES. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,053.

Additional Notes:

TL* THE CONTACT OWNS A 2016 ACURA MDX. THE CONTACT STATED WHILE DRIVING 20 MPH, WHEN DRIVING OVER A SPEED BUMP THE VEHICLE ACCELERATED INDEPENDENTLY AND IMPACTED THE VEHICLE IN FRONT. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. AIR BAGS DID NOT DEPLOY. THE CONTACT STATED SHE WAS NOT INJURED. THE CONTACT STATED THE DRIVER OF THE OTHER VEHICLE SUSTAINED UNKNOWN INJURIES BUT WAS NOT AWARE IF MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE AND WAS TOWED TO AN INDEPENDENT COLLISION CENTER. THE VEHICLE FAILURE WAS NOT DIAGNOSED BY AN INDEPENDENT MECHANIC OR DEALER. THE CONTACT ALSO MENTIONED AFTER THE ACCIDENT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 19V060000 (FUEL SYSTEM, OTHER) AT NORRIS ACURA (8559 BALTIMORE NATIONAL PIKE, ELLICOTT CITY, MD 21043) ON 10/11/2019. THE CONTACT STATED AFTER THE RECALL REMEDY THE VEHICLE HAD A FUEL LEAK. THE DEALER WAS CONTACTED, HOWEVER STATED SHE WOULD BE REASONABLE FOR DIAGNOSES AND REPAIRS FEES. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,053.

Manufacturer: ACURA
Mfg Campaign: 11316652
Notice Date: Mar 6, 2020
Recall Date: Mar 6, 2020
Honda (american Honda Motor Co.)
Campaign: 11316652 Other
1 Vehicles Affected
Mar 6, 2020
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

TL* THE CONTACT OWNS A 2016 ACURA MDX. THE CONTACT STATED WHILE DRIVING 20 MPH, WHEN DRIVING OVER A SPEED BUMP THE VEHICLE ACCELERATED INDEPENDENTLY AND IMPACTED THE VEHICLE IN FRONT. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. AIR BAGS DID NOT DEPLOY. THE CONTACT STATED SHE WAS NOT INJURED. THE CONTACT STATED THE DRIVER OF THE OTHER VEHICLE SUSTAINED UNKNOWN INJURIES BUT WAS NOT AWARE IF MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE AND WAS TOWED TO AN INDEPENDENT COLLISION CENTER. THE VEHICLE FAILURE WAS NOT DIAGNOSED BY AN INDEPENDENT MECHANIC OR DEALER. THE CONTACT ALSO MENTIONED AFTER THE ACCIDENT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 19V060000 (FUEL SYSTEM, OTHER) AT NORRIS ACURA (8559 BALTIMORE NATIONAL PIKE, ELLICOTT CITY, MD 21043) ON 10/11/2019. THE CONTACT STATED AFTER THE RECALL REMEDY THE VEHICLE HAD A FUEL LEAK. THE DEALER WAS CONTACTED, HOWEVER STATED SHE WOULD BE REASONABLE FOR DIAGNOSES AND REPAIRS FEES. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,053.

Corrective Action:

TL* THE CONTACT OWNS A 2016 ACURA MDX. THE CONTACT STATED WHILE DRIVING 20 MPH, WHEN DRIVING OVER A SPEED BUMP THE VEHICLE ACCELERATED INDEPENDENTLY AND IMPACTED THE VEHICLE IN FRONT. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. AIR BAGS DID NOT DEPLOY. THE CONTACT STATED SHE WAS NOT INJURED. THE CONTACT STATED THE DRIVER OF THE OTHER VEHICLE SUSTAINED UNKNOWN INJURIES BUT WAS NOT AWARE IF MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE AND WAS TOWED TO AN INDEPENDENT COLLISION CENTER. THE VEHICLE FAILURE WAS NOT DIAGNOSED BY AN INDEPENDENT MECHANIC OR DEALER. THE CONTACT ALSO MENTIONED AFTER THE ACCIDENT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 19V060000 (FUEL SYSTEM, OTHER) AT NORRIS ACURA (8559 BALTIMORE NATIONAL PIKE, ELLICOTT CITY, MD 21043) ON 10/11/2019. THE CONTACT STATED AFTER THE RECALL REMEDY THE VEHICLE HAD A FUEL LEAK. THE DEALER WAS CONTACTED, HOWEVER STATED SHE WOULD BE REASONABLE FOR DIAGNOSES AND REPAIRS FEES. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,053.

Additional Notes:

TL* THE CONTACT OWNS A 2016 ACURA MDX. THE CONTACT STATED WHILE DRIVING 20 MPH, WHEN DRIVING OVER A SPEED BUMP THE VEHICLE ACCELERATED INDEPENDENTLY AND IMPACTED THE VEHICLE IN FRONT. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. AIR BAGS DID NOT DEPLOY. THE CONTACT STATED SHE WAS NOT INJURED. THE CONTACT STATED THE DRIVER OF THE OTHER VEHICLE SUSTAINED UNKNOWN INJURIES BUT WAS NOT AWARE IF MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE AND WAS TOWED TO AN INDEPENDENT COLLISION CENTER. THE VEHICLE FAILURE WAS NOT DIAGNOSED BY AN INDEPENDENT MECHANIC OR DEALER. THE CONTACT ALSO MENTIONED AFTER THE ACCIDENT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 19V060000 (FUEL SYSTEM, OTHER) AT NORRIS ACURA (8559 BALTIMORE NATIONAL PIKE, ELLICOTT CITY, MD 21043) ON 10/11/2019. THE CONTACT STATED AFTER THE RECALL REMEDY THE VEHICLE HAD A FUEL LEAK. THE DEALER WAS CONTACTED, HOWEVER STATED SHE WOULD BE REASONABLE FOR DIAGNOSES AND REPAIRS FEES. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,053.

Manufacturer: ACURA
Mfg Campaign: 11316652
Notice Date: Mar 6, 2020
Recall Date: Mar 6, 2020
Honda (american Honda Motor Co.)
Campaign: 11312080 Other
Feb 28, 2020
Defect Description:

POWER TRAIN

Potential Consequences:

MY 2016 MDX HAS HAD ITS TRANSMISSION REPLACED TWICE. THE SYMPTOMS ARE USUALLY "CHIRPING" NOISES AND/OR ROUGH/VIOLENT SHIFTING BEHAVIOR. ON THE VERY DAY THAT I PICKED THE VEHICLE UP FROM THE ACURA SERVICE SHOP AFTER ITS 2ND TRANSMISSION REPLACEMENT, THE VEHICLE STILL WILDLY EXHIBITED "CHIRPING" NOISES, ALL OF WHICH ARE DOCUMENTED IN A YOUTUBE VIDEO THAT WE TOOK WHILE DRIVING THE VEHICLE HOME THAT DAY. EVEN AFTER 2 TRANSMISSION REPLACEMENTS, THE TRANSMISSION IS BEGINNING TO EXHIBIT THE SAME SYMPTOMS YET AGAIN. THIS IS A LEMON TRANSMISSION. THIS WEEK, I HAD AN INDEPENDENT MECHANIC WHO SPECIALIZES ONLY IN ACURA/HONDA VEHICLES INSPECT THE TRANSMISSION. HE DOCUMENTED THE "CHIRP" NOISE AS WELL AS "HARSH" AND "ERRATIC" SHIFTING. THIS IS ALL DOCUMENTED IN WRITING ON HIS WORK ORDER RECEIPT, WHICH I CAN PROVIDE UPON REQUEST. THIS MECHANIC ALSO SUGGESTED THAT IF THE TRANSMISSION FAILS, IT COULD CAUSE A CATASTROPHIC CRASH AND POTENTIAL INJURY OR DEATH TO OCCUPANTS DEPENDING ON THE SITUATION. PRIOR TO THE INDEPENDENT MECHANIC EXAMINING THE VEHICLE, MY LOCAL ACURA SERVICE SHOP GAVE ME THE "RUN-AROUND" SONG-AND-DANCE BY SAYING THEY CAN'T FIX ANYTHING BECAUSE THEY WERE "UNABLE TO RECREATE THE SYMPTOMS". THEY STATED THIS DESPITE THE FACT THAT I HAVE EXTENSIVE VIDEO/AUDIO EVIDENCE OF THE SYMPTOMS ON YOUTUBE OF MY SPECIFIC VEHICLE.

Corrective Action:

MY 2016 MDX HAS HAD ITS TRANSMISSION REPLACED TWICE. THE SYMPTOMS ARE USUALLY "CHIRPING" NOISES AND/OR ROUGH/VIOLENT SHIFTING BEHAVIOR. ON THE VERY DAY THAT I PICKED THE VEHICLE UP FROM THE ACURA SERVICE SHOP AFTER ITS 2ND TRANSMISSION REPLACEMENT, THE VEHICLE STILL WILDLY EXHIBITED "CHIRPING" NOISES, ALL OF WHICH ARE DOCUMENTED IN A YOUTUBE VIDEO THAT WE TOOK WHILE DRIVING THE VEHICLE HOME THAT DAY. EVEN AFTER 2 TRANSMISSION REPLACEMENTS, THE TRANSMISSION IS BEGINNING TO EXHIBIT THE SAME SYMPTOMS YET AGAIN. THIS IS A LEMON TRANSMISSION. THIS WEEK, I HAD AN INDEPENDENT MECHANIC WHO SPECIALIZES ONLY IN ACURA/HONDA VEHICLES INSPECT THE TRANSMISSION. HE DOCUMENTED THE "CHIRP" NOISE AS WELL AS "HARSH" AND "ERRATIC" SHIFTING. THIS IS ALL DOCUMENTED IN WRITING ON HIS WORK ORDER RECEIPT, WHICH I CAN PROVIDE UPON REQUEST. THIS MECHANIC ALSO SUGGESTED THAT IF THE TRANSMISSION FAILS, IT COULD CAUSE A CATASTROPHIC CRASH AND POTENTIAL INJURY OR DEATH TO OCCUPANTS DEPENDING ON THE SITUATION. PRIOR TO THE INDEPENDENT MECHANIC EXAMINING THE VEHICLE, MY LOCAL ACURA SERVICE SHOP GAVE ME THE "RUN-AROUND" SONG-AND-DANCE BY SAYING THEY CAN'T FIX ANYTHING BECAUSE THEY WERE "UNABLE TO RECREATE THE SYMPTOMS". THEY STATED THIS DESPITE THE FACT THAT I HAVE EXTENSIVE VIDEO/AUDIO EVIDENCE OF THE SYMPTOMS ON YOUTUBE OF MY SPECIFIC VEHICLE.

Additional Notes:

MY 2016 MDX HAS HAD ITS TRANSMISSION REPLACED TWICE. THE SYMPTOMS ARE USUALLY "CHIRPING" NOISES AND/OR ROUGH/VIOLENT SHIFTING BEHAVIOR. ON THE VERY DAY THAT I PICKED THE VEHICLE UP FROM THE ACURA SERVICE SHOP AFTER ITS 2ND TRANSMISSION REPLACEMENT, THE VEHICLE STILL WILDLY EXHIBITED "CHIRPING" NOISES, ALL OF WHICH ARE DOCUMENTED IN A YOUTUBE VIDEO THAT WE TOOK WHILE DRIVING THE VEHICLE HOME THAT DAY. EVEN AFTER 2 TRANSMISSION REPLACEMENTS, THE TRANSMISSION IS BEGINNING TO EXHIBIT THE SAME SYMPTOMS YET AGAIN. THIS IS A LEMON TRANSMISSION. THIS WEEK, I HAD AN INDEPENDENT MECHANIC WHO SPECIALIZES ONLY IN ACURA/HONDA VEHICLES INSPECT THE TRANSMISSION. HE DOCUMENTED THE "CHIRP" NOISE AS WELL AS "HARSH" AND "ERRATIC" SHIFTING. THIS IS ALL DOCUMENTED IN WRITING ON HIS WORK ORDER RECEIPT, WHICH I CAN PROVIDE UPON REQUEST. THIS MECHANIC ALSO SUGGESTED THAT IF THE TRANSMISSION FAILS, IT COULD CAUSE A CATASTROPHIC CRASH AND POTENTIAL INJURY OR DEATH TO OCCUPANTS DEPENDING ON THE SITUATION. PRIOR TO THE INDEPENDENT MECHANIC EXAMINING THE VEHICLE, MY LOCAL ACURA SERVICE SHOP GAVE ME THE "RUN-AROUND" SONG-AND-DANCE BY SAYING THEY CAN'T FIX ANYTHING BECAUSE THEY WERE "UNABLE TO RECREATE THE SYMPTOMS". THEY STATED THIS DESPITE THE FACT THAT I HAVE EXTENSIVE VIDEO/AUDIO EVIDENCE OF THE SYMPTOMS ON YOUTUBE OF MY SPECIFIC VEHICLE.

Manufacturer: ACURA
Mfg Campaign: 11312080
Notice Date: Feb 28, 2020
Recall Date: Feb 28, 2020
Honda (american Honda Motor Co.)
Campaign: 11312080 Other
Feb 28, 2020
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

MY 2016 MDX HAS HAD ITS TRANSMISSION REPLACED TWICE. THE SYMPTOMS ARE USUALLY "CHIRPING" NOISES AND/OR ROUGH/VIOLENT SHIFTING BEHAVIOR. ON THE VERY DAY THAT I PICKED THE VEHICLE UP FROM THE ACURA SERVICE SHOP AFTER ITS 2ND TRANSMISSION REPLACEMENT, THE VEHICLE STILL WILDLY EXHIBITED "CHIRPING" NOISES, ALL OF WHICH ARE DOCUMENTED IN A YOUTUBE VIDEO THAT WE TOOK WHILE DRIVING THE VEHICLE HOME THAT DAY. EVEN AFTER 2 TRANSMISSION REPLACEMENTS, THE TRANSMISSION IS BEGINNING TO EXHIBIT THE SAME SYMPTOMS YET AGAIN. THIS IS A LEMON TRANSMISSION. THIS WEEK, I HAD AN INDEPENDENT MECHANIC WHO SPECIALIZES ONLY IN ACURA/HONDA VEHICLES INSPECT THE TRANSMISSION. HE DOCUMENTED THE "CHIRP" NOISE AS WELL AS "HARSH" AND "ERRATIC" SHIFTING. THIS IS ALL DOCUMENTED IN WRITING ON HIS WORK ORDER RECEIPT, WHICH I CAN PROVIDE UPON REQUEST. THIS MECHANIC ALSO SUGGESTED THAT IF THE TRANSMISSION FAILS, IT COULD CAUSE A CATASTROPHIC CRASH AND POTENTIAL INJURY OR DEATH TO OCCUPANTS DEPENDING ON THE SITUATION. PRIOR TO THE INDEPENDENT MECHANIC EXAMINING THE VEHICLE, MY LOCAL ACURA SERVICE SHOP GAVE ME THE "RUN-AROUND" SONG-AND-DANCE BY SAYING THEY CAN'T FIX ANYTHING BECAUSE THEY WERE "UNABLE TO RECREATE THE SYMPTOMS". THEY STATED THIS DESPITE THE FACT THAT I HAVE EXTENSIVE VIDEO/AUDIO EVIDENCE OF THE SYMPTOMS ON YOUTUBE OF MY SPECIFIC VEHICLE.

Corrective Action:

MY 2016 MDX HAS HAD ITS TRANSMISSION REPLACED TWICE. THE SYMPTOMS ARE USUALLY "CHIRPING" NOISES AND/OR ROUGH/VIOLENT SHIFTING BEHAVIOR. ON THE VERY DAY THAT I PICKED THE VEHICLE UP FROM THE ACURA SERVICE SHOP AFTER ITS 2ND TRANSMISSION REPLACEMENT, THE VEHICLE STILL WILDLY EXHIBITED "CHIRPING" NOISES, ALL OF WHICH ARE DOCUMENTED IN A YOUTUBE VIDEO THAT WE TOOK WHILE DRIVING THE VEHICLE HOME THAT DAY. EVEN AFTER 2 TRANSMISSION REPLACEMENTS, THE TRANSMISSION IS BEGINNING TO EXHIBIT THE SAME SYMPTOMS YET AGAIN. THIS IS A LEMON TRANSMISSION. THIS WEEK, I HAD AN INDEPENDENT MECHANIC WHO SPECIALIZES ONLY IN ACURA/HONDA VEHICLES INSPECT THE TRANSMISSION. HE DOCUMENTED THE "CHIRP" NOISE AS WELL AS "HARSH" AND "ERRATIC" SHIFTING. THIS IS ALL DOCUMENTED IN WRITING ON HIS WORK ORDER RECEIPT, WHICH I CAN PROVIDE UPON REQUEST. THIS MECHANIC ALSO SUGGESTED THAT IF THE TRANSMISSION FAILS, IT COULD CAUSE A CATASTROPHIC CRASH AND POTENTIAL INJURY OR DEATH TO OCCUPANTS DEPENDING ON THE SITUATION. PRIOR TO THE INDEPENDENT MECHANIC EXAMINING THE VEHICLE, MY LOCAL ACURA SERVICE SHOP GAVE ME THE "RUN-AROUND" SONG-AND-DANCE BY SAYING THEY CAN'T FIX ANYTHING BECAUSE THEY WERE "UNABLE TO RECREATE THE SYMPTOMS". THEY STATED THIS DESPITE THE FACT THAT I HAVE EXTENSIVE VIDEO/AUDIO EVIDENCE OF THE SYMPTOMS ON YOUTUBE OF MY SPECIFIC VEHICLE.

Additional Notes:

MY 2016 MDX HAS HAD ITS TRANSMISSION REPLACED TWICE. THE SYMPTOMS ARE USUALLY "CHIRPING" NOISES AND/OR ROUGH/VIOLENT SHIFTING BEHAVIOR. ON THE VERY DAY THAT I PICKED THE VEHICLE UP FROM THE ACURA SERVICE SHOP AFTER ITS 2ND TRANSMISSION REPLACEMENT, THE VEHICLE STILL WILDLY EXHIBITED "CHIRPING" NOISES, ALL OF WHICH ARE DOCUMENTED IN A YOUTUBE VIDEO THAT WE TOOK WHILE DRIVING THE VEHICLE HOME THAT DAY. EVEN AFTER 2 TRANSMISSION REPLACEMENTS, THE TRANSMISSION IS BEGINNING TO EXHIBIT THE SAME SYMPTOMS YET AGAIN. THIS IS A LEMON TRANSMISSION. THIS WEEK, I HAD AN INDEPENDENT MECHANIC WHO SPECIALIZES ONLY IN ACURA/HONDA VEHICLES INSPECT THE TRANSMISSION. HE DOCUMENTED THE "CHIRP" NOISE AS WELL AS "HARSH" AND "ERRATIC" SHIFTING. THIS IS ALL DOCUMENTED IN WRITING ON HIS WORK ORDER RECEIPT, WHICH I CAN PROVIDE UPON REQUEST. THIS MECHANIC ALSO SUGGESTED THAT IF THE TRANSMISSION FAILS, IT COULD CAUSE A CATASTROPHIC CRASH AND POTENTIAL INJURY OR DEATH TO OCCUPANTS DEPENDING ON THE SITUATION. PRIOR TO THE INDEPENDENT MECHANIC EXAMINING THE VEHICLE, MY LOCAL ACURA SERVICE SHOP GAVE ME THE "RUN-AROUND" SONG-AND-DANCE BY SAYING THEY CAN'T FIX ANYTHING BECAUSE THEY WERE "UNABLE TO RECREATE THE SYMPTOMS". THEY STATED THIS DESPITE THE FACT THAT I HAVE EXTENSIVE VIDEO/AUDIO EVIDENCE OF THE SYMPTOMS ON YOUTUBE OF MY SPECIFIC VEHICLE.

Manufacturer: ACURA
Mfg Campaign: 11312080
Notice Date: Feb 28, 2020
Recall Date: Feb 28, 2020
Honda (american Honda Motor Co.)
Campaign: 11311881 Other
Feb 27, 2020
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

THE DESIGN DEFECT ON THIS ACURA IS THAT THE VEHICLE SUFFERS FROM "SUDDEN ACCELERATION," AFTER DEPRESSING THE ACCELERATOR THE VEHICLE CONTINUES TO ACCELERATE FOR VARIOUS SECONDS. THE SAME ISSUE HAPPENS WHEN THE VEHICLE SLOWS DOWN AFTER PRESSING THE BRAKE WHEN ARRIVING TO AN INTERSECTION, AFTER RELEASING THE BRAKE WHEN GETTING READY TO STOP THE VEHICLE WILL CONTINUE TO ACCELERATE, CAUSING A TREMENDOUS HAZARD AND RISK OF DEATH FOR AN ACCIDENT TO PEOPLE IN OTHER VEHICLES, PEDESTRIANS, AND OCCUPANTS OF THE VEHICLE ITSELF. I TOOK THE VEHICLE FOR REPAIR AT YOUR ACURA DEALERSHIP IN MISSION VIEJO, CALIFORNIA (SEE ENCLOSED BACK UP DOCUMENTS), AND THE SERVICE SPECIALIST FROM ACURA RECOMMENDED ME TO PAY FOR ADDITIONAL SERVICES OVER AND BEYOND MY STILL EXISTING WARRANTY (WARRANTY IS VALID UNTIL 03/2020), LIKE A SOFTWARE UPDATE AND AN TRANSMISSION FLUSH, STATING IT WOULD REPAIR THE CONDITION. WELL, THE CONDITION WAS NEVER FIX AND THE RISK OF ACCIDENT STILL REMAINED. I TOOK THE VEHICLE ON A SECOND OCCASION TO THE SAME DEALERSHIP, AND THIS TIME, SINCE THEY HAVE ALREADY TAKEN MY MONEY ON THE PREVIOUS SERVICE, DECLINED TO DO ANY MORE REPAIRS ARGUING THAT CONDITION (SUDDEN ACCELERATION) IS NOT CONSIDERED HAZARDOUS BY ACURA USA, AND THAT IT HAPPENS TO OTHER ACURA VEHICLE WITH THIS TYPE OF TRANSMISSION, AND THEREFORE THEY WOULDN'T DO ANYTHING TO FIX IT. ON THIS SECOND TIME I RECORDED THE CONVERSATIONS WITH THE SERVICE CONSULTANTS AND WITH THE SERVICE MANAGER, IN CASE I HAD TO ESCALATE THIS ISSUE FURTHER LIKE I'M DOING NOW OR TAKE FURTHER LEGAL ACTIONS IN THIS REGARD. I ALSO HAD MULTIPLE PHONE CONVERSATION WITH THE ACURA CLIENT RELATIONSHIPS, STATING MY ISSUE AND YOUR REPRESENTATIVES DIDN'T OFFER ANY HELP, THEY ONLY INDICATED I'D HAVE TO DEAL WITH DEALERSHIP DIRECTLY, EVEN THOUGH HE'S A REPRESENTATIVE OF THE NAME, ACURA USA. (SEE ENCLOSED LETTER TO YOU FOR MORE INFORMATION)

Corrective Action:

THE DESIGN DEFECT ON THIS ACURA IS THAT THE VEHICLE SUFFERS FROM "SUDDEN ACCELERATION," AFTER DEPRESSING THE ACCELERATOR THE VEHICLE CONTINUES TO ACCELERATE FOR VARIOUS SECONDS. THE SAME ISSUE HAPPENS WHEN THE VEHICLE SLOWS DOWN AFTER PRESSING THE BRAKE WHEN ARRIVING TO AN INTERSECTION, AFTER RELEASING THE BRAKE WHEN GETTING READY TO STOP THE VEHICLE WILL CONTINUE TO ACCELERATE, CAUSING A TREMENDOUS HAZARD AND RISK OF DEATH FOR AN ACCIDENT TO PEOPLE IN OTHER VEHICLES, PEDESTRIANS, AND OCCUPANTS OF THE VEHICLE ITSELF. I TOOK THE VEHICLE FOR REPAIR AT YOUR ACURA DEALERSHIP IN MISSION VIEJO, CALIFORNIA (SEE ENCLOSED BACK UP DOCUMENTS), AND THE SERVICE SPECIALIST FROM ACURA RECOMMENDED ME TO PAY FOR ADDITIONAL SERVICES OVER AND BEYOND MY STILL EXISTING WARRANTY (WARRANTY IS VALID UNTIL 03/2020), LIKE A SOFTWARE UPDATE AND AN TRANSMISSION FLUSH, STATING IT WOULD REPAIR THE CONDITION. WELL, THE CONDITION WAS NEVER FIX AND THE RISK OF ACCIDENT STILL REMAINED. I TOOK THE VEHICLE ON A SECOND OCCASION TO THE SAME DEALERSHIP, AND THIS TIME, SINCE THEY HAVE ALREADY TAKEN MY MONEY ON THE PREVIOUS SERVICE, DECLINED TO DO ANY MORE REPAIRS ARGUING THAT CONDITION (SUDDEN ACCELERATION) IS NOT CONSIDERED HAZARDOUS BY ACURA USA, AND THAT IT HAPPENS TO OTHER ACURA VEHICLE WITH THIS TYPE OF TRANSMISSION, AND THEREFORE THEY WOULDN'T DO ANYTHING TO FIX IT. ON THIS SECOND TIME I RECORDED THE CONVERSATIONS WITH THE SERVICE CONSULTANTS AND WITH THE SERVICE MANAGER, IN CASE I HAD TO ESCALATE THIS ISSUE FURTHER LIKE I'M DOING NOW OR TAKE FURTHER LEGAL ACTIONS IN THIS REGARD. I ALSO HAD MULTIPLE PHONE CONVERSATION WITH THE ACURA CLIENT RELATIONSHIPS, STATING MY ISSUE AND YOUR REPRESENTATIVES DIDN'T OFFER ANY HELP, THEY ONLY INDICATED I'D HAVE TO DEAL WITH DEALERSHIP DIRECTLY, EVEN THOUGH HE'S A REPRESENTATIVE OF THE NAME, ACURA USA. (SEE ENCLOSED LETTER TO YOU FOR MORE INFORMATION)

Additional Notes:

THE DESIGN DEFECT ON THIS ACURA IS THAT THE VEHICLE SUFFERS FROM "SUDDEN ACCELERATION," AFTER DEPRESSING THE ACCELERATOR THE VEHICLE CONTINUES TO ACCELERATE FOR VARIOUS SECONDS. THE SAME ISSUE HAPPENS WHEN THE VEHICLE SLOWS DOWN AFTER PRESSING THE BRAKE WHEN ARRIVING TO AN INTERSECTION, AFTER RELEASING THE BRAKE WHEN GETTING READY TO STOP THE VEHICLE WILL CONTINUE TO ACCELERATE, CAUSING A TREMENDOUS HAZARD AND RISK OF DEATH FOR AN ACCIDENT TO PEOPLE IN OTHER VEHICLES, PEDESTRIANS, AND OCCUPANTS OF THE VEHICLE ITSELF. I TOOK THE VEHICLE FOR REPAIR AT YOUR ACURA DEALERSHIP IN MISSION VIEJO, CALIFORNIA (SEE ENCLOSED BACK UP DOCUMENTS), AND THE SERVICE SPECIALIST FROM ACURA RECOMMENDED ME TO PAY FOR ADDITIONAL SERVICES OVER AND BEYOND MY STILL EXISTING WARRANTY (WARRANTY IS VALID UNTIL 03/2020), LIKE A SOFTWARE UPDATE AND AN TRANSMISSION FLUSH, STATING IT WOULD REPAIR THE CONDITION. WELL, THE CONDITION WAS NEVER FIX AND THE RISK OF ACCIDENT STILL REMAINED. I TOOK THE VEHICLE ON A SECOND OCCASION TO THE SAME DEALERSHIP, AND THIS TIME, SINCE THEY HAVE ALREADY TAKEN MY MONEY ON THE PREVIOUS SERVICE, DECLINED TO DO ANY MORE REPAIRS ARGUING THAT CONDITION (SUDDEN ACCELERATION) IS NOT CONSIDERED HAZARDOUS BY ACURA USA, AND THAT IT HAPPENS TO OTHER ACURA VEHICLE WITH THIS TYPE OF TRANSMISSION, AND THEREFORE THEY WOULDN'T DO ANYTHING TO FIX IT. ON THIS SECOND TIME I RECORDED THE CONVERSATIONS WITH THE SERVICE CONSULTANTS AND WITH THE SERVICE MANAGER, IN CASE I HAD TO ESCALATE THIS ISSUE FURTHER LIKE I'M DOING NOW OR TAKE FURTHER LEGAL ACTIONS IN THIS REGARD. I ALSO HAD MULTIPLE PHONE CONVERSATION WITH THE ACURA CLIENT RELATIONSHIPS, STATING MY ISSUE AND YOUR REPRESENTATIVES DIDN'T OFFER ANY HELP, THEY ONLY INDICATED I'D HAVE TO DEAL WITH DEALERSHIP DIRECTLY, EVEN THOUGH HE'S A REPRESENTATIVE OF THE NAME, ACURA USA. (SEE ENCLOSED LETTER TO YOU FOR MORE INFORMATION)

Manufacturer: ACURA
Mfg Campaign: 11311881
Notice Date: Feb 27, 2020
Recall Date: Feb 27, 2020
Honda (american Honda Motor Co.)
Campaign: 11308001 Other
Feb 9, 2020
Defect Description:

POWER TRAIN

Potential Consequences:

ATTEMPTED TO ACCELERATE WITH PEDAL WHILE AT FREEWAY SPEEDS AND AFTER CANCELING CRUISE CONTROL, VEHICLE DOES NOT ACCELERATE, DOWNSHIFTS INSTANTLY TO 2ND GEAR, MULTIPLE WARNING LIGHTS ON DASH, MAIN DISPLAY READS 'EMISSIONS SYSTEM PROBLEM'. ACCELERATOR FUNCTION RETURNS BUT TRANSMISSION IS STUCK IN 2ND GEAR AT FREEWAY SPEEDS AND VERY HIGH ENGINE RPM. MUST MAKE EMERGENCY STOP ON SIDE OF ROAD AND RESTART VEHICLE TO REMEDY. CHECK ENGINE LIGHT AND 'EMISSIONS SYSTEM PROBLEM' WARNING REMAIN FOR A DAY OR TWO FOLLOWING AN INCIDENT BUT VEHICLE DRIVES OK. THIS ISSUE HAS OCCURRED ON 4 SEPARATE OCCASIONS. TOOK TO ACURA DEALER AFTER 3RD INCIDENT AND DEALER REPORTED NO TROUBLE FOUND.

Corrective Action:

ATTEMPTED TO ACCELERATE WITH PEDAL WHILE AT FREEWAY SPEEDS AND AFTER CANCELING CRUISE CONTROL, VEHICLE DOES NOT ACCELERATE, DOWNSHIFTS INSTANTLY TO 2ND GEAR, MULTIPLE WARNING LIGHTS ON DASH, MAIN DISPLAY READS 'EMISSIONS SYSTEM PROBLEM'. ACCELERATOR FUNCTION RETURNS BUT TRANSMISSION IS STUCK IN 2ND GEAR AT FREEWAY SPEEDS AND VERY HIGH ENGINE RPM. MUST MAKE EMERGENCY STOP ON SIDE OF ROAD AND RESTART VEHICLE TO REMEDY. CHECK ENGINE LIGHT AND 'EMISSIONS SYSTEM PROBLEM' WARNING REMAIN FOR A DAY OR TWO FOLLOWING AN INCIDENT BUT VEHICLE DRIVES OK. THIS ISSUE HAS OCCURRED ON 4 SEPARATE OCCASIONS. TOOK TO ACURA DEALER AFTER 3RD INCIDENT AND DEALER REPORTED NO TROUBLE FOUND.

Additional Notes:

ATTEMPTED TO ACCELERATE WITH PEDAL WHILE AT FREEWAY SPEEDS AND AFTER CANCELING CRUISE CONTROL, VEHICLE DOES NOT ACCELERATE, DOWNSHIFTS INSTANTLY TO 2ND GEAR, MULTIPLE WARNING LIGHTS ON DASH, MAIN DISPLAY READS 'EMISSIONS SYSTEM PROBLEM'. ACCELERATOR FUNCTION RETURNS BUT TRANSMISSION IS STUCK IN 2ND GEAR AT FREEWAY SPEEDS AND VERY HIGH ENGINE RPM. MUST MAKE EMERGENCY STOP ON SIDE OF ROAD AND RESTART VEHICLE TO REMEDY. CHECK ENGINE LIGHT AND 'EMISSIONS SYSTEM PROBLEM' WARNING REMAIN FOR A DAY OR TWO FOLLOWING AN INCIDENT BUT VEHICLE DRIVES OK. THIS ISSUE HAS OCCURRED ON 4 SEPARATE OCCASIONS. TOOK TO ACURA DEALER AFTER 3RD INCIDENT AND DEALER REPORTED NO TROUBLE FOUND.

Manufacturer: ACURA
Mfg Campaign: 11308001
Notice Date: Feb 9, 2020
Recall Date: Feb 9, 2020
Honda (american Honda Motor Co.)
Campaign: 11303030 Other
Jan 30, 2020
Defect Description:

POWER TRAIN

Potential Consequences:

WHEN DRIVING AT HIGHWAY SPEEDS FOR AT LEAST A HALF HOUR AND ATTEMPTING TO ACCELERATE, THE ENGINE SPEED WILL DROP TO IDLE AND WILL NOT RESPOND TO ACCELERATOR PEDAL MOVEMENT FOR SEVERAL SECONDS. WHEN THIS HAPPENS, THERE ARE NO: WARNINGS, LIGHTS, OR MESSAGES AND NO FAULT CODES ARE STORED IN ANY OF THE CONTROL MODULES. THIS HAS NEVER HAPPENED WHEN USING CRUISE CONTROL. THIS HAS HAPPENED ON AT LEAST 9 DIFFERENT TRIPS. THIS IS AN EXTREMELY DANGEROUS CONDITION THAT HAS NEARLY RESULTED IN ANOTHER VEHICLE IMPACTING OURS FROM BEHIND, DUE TO THE RAPID DECELERATION.

Corrective Action:

WHEN DRIVING AT HIGHWAY SPEEDS FOR AT LEAST A HALF HOUR AND ATTEMPTING TO ACCELERATE, THE ENGINE SPEED WILL DROP TO IDLE AND WILL NOT RESPOND TO ACCELERATOR PEDAL MOVEMENT FOR SEVERAL SECONDS. WHEN THIS HAPPENS, THERE ARE NO: WARNINGS, LIGHTS, OR MESSAGES AND NO FAULT CODES ARE STORED IN ANY OF THE CONTROL MODULES. THIS HAS NEVER HAPPENED WHEN USING CRUISE CONTROL. THIS HAS HAPPENED ON AT LEAST 9 DIFFERENT TRIPS. THIS IS AN EXTREMELY DANGEROUS CONDITION THAT HAS NEARLY RESULTED IN ANOTHER VEHICLE IMPACTING OURS FROM BEHIND, DUE TO THE RAPID DECELERATION.

Additional Notes:

WHEN DRIVING AT HIGHWAY SPEEDS FOR AT LEAST A HALF HOUR AND ATTEMPTING TO ACCELERATE, THE ENGINE SPEED WILL DROP TO IDLE AND WILL NOT RESPOND TO ACCELERATOR PEDAL MOVEMENT FOR SEVERAL SECONDS. WHEN THIS HAPPENS, THERE ARE NO: WARNINGS, LIGHTS, OR MESSAGES AND NO FAULT CODES ARE STORED IN ANY OF THE CONTROL MODULES. THIS HAS NEVER HAPPENED WHEN USING CRUISE CONTROL. THIS HAS HAPPENED ON AT LEAST 9 DIFFERENT TRIPS. THIS IS AN EXTREMELY DANGEROUS CONDITION THAT HAS NEARLY RESULTED IN ANOTHER VEHICLE IMPACTING OURS FROM BEHIND, DUE TO THE RAPID DECELERATION.

Manufacturer: ACURA
Mfg Campaign: 11303030
Notice Date: Jan 30, 2020
Recall Date: Jan 30, 2020
Honda (american Honda Motor Co.)
Campaign: 11300557 Other
Jan 20, 2020
Defect Description:

POWER TRAIN

Potential Consequences:

SINCE WE PURCHASED THIS CAR WE HAVE ISSUES WITH THE VEHICLE WHERE IT IS HESITATING TO ACCELERATE WHEN GOING FROM 0 MPH TO 30 MPH. WE TOOK IT TO THE DEALERSHIP AND THEY UPDATED THE SOFTWARE FOR THE POWERTRAIN BUT STILL THE VEHICLE HAS ACCELERATION ISSUES WHEN GOING FROM 0 TO 40 MILES PER HOUR. WE HAVE RESEARCHED THIS ISSUE ON INTERNET AND IT SEEMS LIKE LOTS OF PEOPLE OWNING ACURA ARE HAVING THIS ISSUE. THIS ISSUE IS ATTRIBUTED TO NEW 7 SPEED TRANSMISSION THAT ACURA BUILT. IT LOOKS LIKE A SAFTEY ISSUE SINCE THE VEHICLE WOULD NOT ACCELERATE AFTER STOPPING AT TRAFFIC LIGHT OR STOPPING TO TAKE RIGHT AND RE ACCELERATING.

Corrective Action:

SINCE WE PURCHASED THIS CAR WE HAVE ISSUES WITH THE VEHICLE WHERE IT IS HESITATING TO ACCELERATE WHEN GOING FROM 0 MPH TO 30 MPH. WE TOOK IT TO THE DEALERSHIP AND THEY UPDATED THE SOFTWARE FOR THE POWERTRAIN BUT STILL THE VEHICLE HAS ACCELERATION ISSUES WHEN GOING FROM 0 TO 40 MILES PER HOUR. WE HAVE RESEARCHED THIS ISSUE ON INTERNET AND IT SEEMS LIKE LOTS OF PEOPLE OWNING ACURA ARE HAVING THIS ISSUE. THIS ISSUE IS ATTRIBUTED TO NEW 7 SPEED TRANSMISSION THAT ACURA BUILT. IT LOOKS LIKE A SAFTEY ISSUE SINCE THE VEHICLE WOULD NOT ACCELERATE AFTER STOPPING AT TRAFFIC LIGHT OR STOPPING TO TAKE RIGHT AND RE ACCELERATING.

Additional Notes:

SINCE WE PURCHASED THIS CAR WE HAVE ISSUES WITH THE VEHICLE WHERE IT IS HESITATING TO ACCELERATE WHEN GOING FROM 0 MPH TO 30 MPH. WE TOOK IT TO THE DEALERSHIP AND THEY UPDATED THE SOFTWARE FOR THE POWERTRAIN BUT STILL THE VEHICLE HAS ACCELERATION ISSUES WHEN GOING FROM 0 TO 40 MILES PER HOUR. WE HAVE RESEARCHED THIS ISSUE ON INTERNET AND IT SEEMS LIKE LOTS OF PEOPLE OWNING ACURA ARE HAVING THIS ISSUE. THIS ISSUE IS ATTRIBUTED TO NEW 7 SPEED TRANSMISSION THAT ACURA BUILT. IT LOOKS LIKE A SAFTEY ISSUE SINCE THE VEHICLE WOULD NOT ACCELERATE AFTER STOPPING AT TRAFFIC LIGHT OR STOPPING TO TAKE RIGHT AND RE ACCELERATING.

Manufacturer: ACURA
Mfg Campaign: 11300557
Notice Date: Jan 20, 2020
Recall Date: Jan 20, 2020
Honda (american Honda Motor Co.)
Campaign: 11290005 Other
Dec 19, 2019
Defect Description:

POWER TRAIN

Potential Consequences:

VEHICLE ACCELERATION IS SLUGGISH AT STOP AND GO. DURING HIGHWAY SPEED, IF TRANSMISSION IS IN LOW CRUISING GEAR AND YOU NEED TO ACCELERATE, TRANSMISSION IS SLUGGISH. ISSUES WAS CORRECTED AT DEALER. DEALER FOUND 1 FAULTY TRANSMISSION COMPUTER CODE. NEW SYMPTOMS AFTER COMPUTER FIX, OVER ACCELERATION AND HARSH SHIFT POINTS. DEALER ADVISED TO DRIVE 500 MILE AFTER COMPUTER REFLASH. INTERIOR LIGHT DO NOT DIM AFTER A FEW SECONDS. INTERIOR LIGHTS WILL NOT TURN OFF REGARDLESS OF LOCKING VEHICLE. REAR SUSPENSION HAS A 0.55 CAMBER DIFFERENCE, VEHICLE HAS 26,765 MILES. I ASKED DEALERSHIP SERVICE TO LOOK AT THIS ISSUE. DEALER NEVER ADVISED ON ISSUES.

Corrective Action:

VEHICLE ACCELERATION IS SLUGGISH AT STOP AND GO. DURING HIGHWAY SPEED, IF TRANSMISSION IS IN LOW CRUISING GEAR AND YOU NEED TO ACCELERATE, TRANSMISSION IS SLUGGISH. ISSUES WAS CORRECTED AT DEALER. DEALER FOUND 1 FAULTY TRANSMISSION COMPUTER CODE. NEW SYMPTOMS AFTER COMPUTER FIX, OVER ACCELERATION AND HARSH SHIFT POINTS. DEALER ADVISED TO DRIVE 500 MILE AFTER COMPUTER REFLASH. INTERIOR LIGHT DO NOT DIM AFTER A FEW SECONDS. INTERIOR LIGHTS WILL NOT TURN OFF REGARDLESS OF LOCKING VEHICLE. REAR SUSPENSION HAS A 0.55 CAMBER DIFFERENCE, VEHICLE HAS 26,765 MILES. I ASKED DEALERSHIP SERVICE TO LOOK AT THIS ISSUE. DEALER NEVER ADVISED ON ISSUES.

Additional Notes:

VEHICLE ACCELERATION IS SLUGGISH AT STOP AND GO. DURING HIGHWAY SPEED, IF TRANSMISSION IS IN LOW CRUISING GEAR AND YOU NEED TO ACCELERATE, TRANSMISSION IS SLUGGISH. ISSUES WAS CORRECTED AT DEALER. DEALER FOUND 1 FAULTY TRANSMISSION COMPUTER CODE. NEW SYMPTOMS AFTER COMPUTER FIX, OVER ACCELERATION AND HARSH SHIFT POINTS. DEALER ADVISED TO DRIVE 500 MILE AFTER COMPUTER REFLASH. INTERIOR LIGHT DO NOT DIM AFTER A FEW SECONDS. INTERIOR LIGHTS WILL NOT TURN OFF REGARDLESS OF LOCKING VEHICLE. REAR SUSPENSION HAS A 0.55 CAMBER DIFFERENCE, VEHICLE HAS 26,765 MILES. I ASKED DEALERSHIP SERVICE TO LOOK AT THIS ISSUE. DEALER NEVER ADVISED ON ISSUES.

Manufacturer: ACURA
Mfg Campaign: 11290005
Notice Date: Dec 19, 2019
Recall Date: Dec 19, 2019
Honda (american Honda Motor Co.)
Campaign: 11290005 Other
Dec 19, 2019
Defect Description:

SUSPENSION

Potential Consequences:

VEHICLE ACCELERATION IS SLUGGISH AT STOP AND GO. DURING HIGHWAY SPEED, IF TRANSMISSION IS IN LOW CRUISING GEAR AND YOU NEED TO ACCELERATE, TRANSMISSION IS SLUGGISH. ISSUES WAS CORRECTED AT DEALER. DEALER FOUND 1 FAULTY TRANSMISSION COMPUTER CODE. NEW SYMPTOMS AFTER COMPUTER FIX, OVER ACCELERATION AND HARSH SHIFT POINTS. DEALER ADVISED TO DRIVE 500 MILE AFTER COMPUTER REFLASH. INTERIOR LIGHT DO NOT DIM AFTER A FEW SECONDS. INTERIOR LIGHTS WILL NOT TURN OFF REGARDLESS OF LOCKING VEHICLE. REAR SUSPENSION HAS A 0.55 CAMBER DIFFERENCE, VEHICLE HAS 26,765 MILES. I ASKED DEALERSHIP SERVICE TO LOOK AT THIS ISSUE. DEALER NEVER ADVISED ON ISSUES.

Corrective Action:

VEHICLE ACCELERATION IS SLUGGISH AT STOP AND GO. DURING HIGHWAY SPEED, IF TRANSMISSION IS IN LOW CRUISING GEAR AND YOU NEED TO ACCELERATE, TRANSMISSION IS SLUGGISH. ISSUES WAS CORRECTED AT DEALER. DEALER FOUND 1 FAULTY TRANSMISSION COMPUTER CODE. NEW SYMPTOMS AFTER COMPUTER FIX, OVER ACCELERATION AND HARSH SHIFT POINTS. DEALER ADVISED TO DRIVE 500 MILE AFTER COMPUTER REFLASH. INTERIOR LIGHT DO NOT DIM AFTER A FEW SECONDS. INTERIOR LIGHTS WILL NOT TURN OFF REGARDLESS OF LOCKING VEHICLE. REAR SUSPENSION HAS A 0.55 CAMBER DIFFERENCE, VEHICLE HAS 26,765 MILES. I ASKED DEALERSHIP SERVICE TO LOOK AT THIS ISSUE. DEALER NEVER ADVISED ON ISSUES.

Additional Notes:

VEHICLE ACCELERATION IS SLUGGISH AT STOP AND GO. DURING HIGHWAY SPEED, IF TRANSMISSION IS IN LOW CRUISING GEAR AND YOU NEED TO ACCELERATE, TRANSMISSION IS SLUGGISH. ISSUES WAS CORRECTED AT DEALER. DEALER FOUND 1 FAULTY TRANSMISSION COMPUTER CODE. NEW SYMPTOMS AFTER COMPUTER FIX, OVER ACCELERATION AND HARSH SHIFT POINTS. DEALER ADVISED TO DRIVE 500 MILE AFTER COMPUTER REFLASH. INTERIOR LIGHT DO NOT DIM AFTER A FEW SECONDS. INTERIOR LIGHTS WILL NOT TURN OFF REGARDLESS OF LOCKING VEHICLE. REAR SUSPENSION HAS A 0.55 CAMBER DIFFERENCE, VEHICLE HAS 26,765 MILES. I ASKED DEALERSHIP SERVICE TO LOOK AT THIS ISSUE. DEALER NEVER ADVISED ON ISSUES.

Manufacturer: ACURA
Mfg Campaign: 11290005
Notice Date: Dec 19, 2019
Recall Date: Dec 19, 2019
Honda (american Honda Motor Co.)
Campaign: 11290005 Other
Dec 19, 2019
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

VEHICLE ACCELERATION IS SLUGGISH AT STOP AND GO. DURING HIGHWAY SPEED, IF TRANSMISSION IS IN LOW CRUISING GEAR AND YOU NEED TO ACCELERATE, TRANSMISSION IS SLUGGISH. ISSUES WAS CORRECTED AT DEALER. DEALER FOUND 1 FAULTY TRANSMISSION COMPUTER CODE. NEW SYMPTOMS AFTER COMPUTER FIX, OVER ACCELERATION AND HARSH SHIFT POINTS. DEALER ADVISED TO DRIVE 500 MILE AFTER COMPUTER REFLASH. INTERIOR LIGHT DO NOT DIM AFTER A FEW SECONDS. INTERIOR LIGHTS WILL NOT TURN OFF REGARDLESS OF LOCKING VEHICLE. REAR SUSPENSION HAS A 0.55 CAMBER DIFFERENCE, VEHICLE HAS 26,765 MILES. I ASKED DEALERSHIP SERVICE TO LOOK AT THIS ISSUE. DEALER NEVER ADVISED ON ISSUES.

Corrective Action:

VEHICLE ACCELERATION IS SLUGGISH AT STOP AND GO. DURING HIGHWAY SPEED, IF TRANSMISSION IS IN LOW CRUISING GEAR AND YOU NEED TO ACCELERATE, TRANSMISSION IS SLUGGISH. ISSUES WAS CORRECTED AT DEALER. DEALER FOUND 1 FAULTY TRANSMISSION COMPUTER CODE. NEW SYMPTOMS AFTER COMPUTER FIX, OVER ACCELERATION AND HARSH SHIFT POINTS. DEALER ADVISED TO DRIVE 500 MILE AFTER COMPUTER REFLASH. INTERIOR LIGHT DO NOT DIM AFTER A FEW SECONDS. INTERIOR LIGHTS WILL NOT TURN OFF REGARDLESS OF LOCKING VEHICLE. REAR SUSPENSION HAS A 0.55 CAMBER DIFFERENCE, VEHICLE HAS 26,765 MILES. I ASKED DEALERSHIP SERVICE TO LOOK AT THIS ISSUE. DEALER NEVER ADVISED ON ISSUES.

Additional Notes:

VEHICLE ACCELERATION IS SLUGGISH AT STOP AND GO. DURING HIGHWAY SPEED, IF TRANSMISSION IS IN LOW CRUISING GEAR AND YOU NEED TO ACCELERATE, TRANSMISSION IS SLUGGISH. ISSUES WAS CORRECTED AT DEALER. DEALER FOUND 1 FAULTY TRANSMISSION COMPUTER CODE. NEW SYMPTOMS AFTER COMPUTER FIX, OVER ACCELERATION AND HARSH SHIFT POINTS. DEALER ADVISED TO DRIVE 500 MILE AFTER COMPUTER REFLASH. INTERIOR LIGHT DO NOT DIM AFTER A FEW SECONDS. INTERIOR LIGHTS WILL NOT TURN OFF REGARDLESS OF LOCKING VEHICLE. REAR SUSPENSION HAS A 0.55 CAMBER DIFFERENCE, VEHICLE HAS 26,765 MILES. I ASKED DEALERSHIP SERVICE TO LOOK AT THIS ISSUE. DEALER NEVER ADVISED ON ISSUES.

Manufacturer: ACURA
Mfg Campaign: 11290005
Notice Date: Dec 19, 2019
Recall Date: Dec 19, 2019
Honda (american Honda Motor Co.)
Campaign: 11286445 Other
Dec 2, 2019
Defect Description:

POWER TRAIN

Potential Consequences:

NOVEMBER 10, 2019 TRAVELING ON HIGHWAY AT ~65 MPH, PRESSED ACCELERATOR TO PASS CAR AND VEHICLE WOULD NOT SPEED UP...FELT LIKE THE CAR WAS IN NEUTRAL. AFTER ABOUT 7 TO 10 SECONDS THE TRANSMISSION FINALLY KICKED IN AND THE CAR ACCELERATED. IF THIS HAPPENED ON A 2 LANE ROAD THE LACK OF TRANSMISSION DELIVERING POWER TO WHEELS COULD HAVE RESULTED IN A HEAD ON COLLISION. SERVICE APT SCHEDULED WITH ACURA DEALERSHIP WHERE PURCHASED AND WAS TOLD THEY COULD FIND NO 'CODES' OR ALERTS IN CARS COMPUTER AND THAT THEY FOUND NOTHING WRONG. THE DID SAY THEY REPROGRAMMED THE TRANSMISSION SOFTWARE...BUT THEY HAVE DONE THAT 2 OTHER TIMES. CAR HAS ONLY 35K MILES ON IT AND WE HAVE BROUGHT CAR INTO ACURA DEALERSHIP 4 TIMES TO ADDRESS THE HARSH SHIFTING OF TRANSMISSION AND TOLD THEM EACH TIME WE FELT IT WAS A SERIOUS SAFETY CONCERN. THE ABOVE INCIDENT OF NO POWER WHEN ATTEMPTING TO PASS ON HIGHWAY IS THE FIRST TIME THAT HAS HAPPENED..BUT IS A VERY SERIOUS CONCERN. WE WERE TOLD FOR THE 3RD TIME THAT THE HARSH SHIFTING AND GEAR-WANDERING WAS A 'CHARACTERISTIC' OF THIS MAKE / MODEL CAR AND THAT ACURA HAS BEEN TRYING TO ADDRESS THE ISSUE WITH TRANSMISSION SOFTWARE UPDATES. I HAVE SEEN MANY ONLINE COMPLAINTS OF THE "GEAR-WANDERING' TRANSMISSION ISSUE ONLINE AND HAVE ALSO READ SIMILAR SAFETY COMPLAINTS OF CAR LOSING TRANSMISSION POWER AT HIGHWAY SPEEDS. PLEASE THOUGHTFULLY REVIEW THIS COMPLAINT AND CONTACT ME IF YOU NEED ADDITIONAL INFORMATION. WE FIRMLY BELIEVE THAT THE KNOWN REPORTED ISSUES OF THE 2016 ACURA MDX SHAWD TRANSMISSION PROBLEMS ARE A HUGE SAFETY ISSUE. THIS 7 SEATER SUV IS DRIVEN BY MANY FAMILIES!

Corrective Action:

NOVEMBER 10, 2019 TRAVELING ON HIGHWAY AT ~65 MPH, PRESSED ACCELERATOR TO PASS CAR AND VEHICLE WOULD NOT SPEED UP...FELT LIKE THE CAR WAS IN NEUTRAL. AFTER ABOUT 7 TO 10 SECONDS THE TRANSMISSION FINALLY KICKED IN AND THE CAR ACCELERATED. IF THIS HAPPENED ON A 2 LANE ROAD THE LACK OF TRANSMISSION DELIVERING POWER TO WHEELS COULD HAVE RESULTED IN A HEAD ON COLLISION. SERVICE APT SCHEDULED WITH ACURA DEALERSHIP WHERE PURCHASED AND WAS TOLD THEY COULD FIND NO 'CODES' OR ALERTS IN CARS COMPUTER AND THAT THEY FOUND NOTHING WRONG. THE DID SAY THEY REPROGRAMMED THE TRANSMISSION SOFTWARE...BUT THEY HAVE DONE THAT 2 OTHER TIMES. CAR HAS ONLY 35K MILES ON IT AND WE HAVE BROUGHT CAR INTO ACURA DEALERSHIP 4 TIMES TO ADDRESS THE HARSH SHIFTING OF TRANSMISSION AND TOLD THEM EACH TIME WE FELT IT WAS A SERIOUS SAFETY CONCERN. THE ABOVE INCIDENT OF NO POWER WHEN ATTEMPTING TO PASS ON HIGHWAY IS THE FIRST TIME THAT HAS HAPPENED..BUT IS A VERY SERIOUS CONCERN. WE WERE TOLD FOR THE 3RD TIME THAT THE HARSH SHIFTING AND GEAR-WANDERING WAS A 'CHARACTERISTIC' OF THIS MAKE / MODEL CAR AND THAT ACURA HAS BEEN TRYING TO ADDRESS THE ISSUE WITH TRANSMISSION SOFTWARE UPDATES. I HAVE SEEN MANY ONLINE COMPLAINTS OF THE "GEAR-WANDERING' TRANSMISSION ISSUE ONLINE AND HAVE ALSO READ SIMILAR SAFETY COMPLAINTS OF CAR LOSING TRANSMISSION POWER AT HIGHWAY SPEEDS. PLEASE THOUGHTFULLY REVIEW THIS COMPLAINT AND CONTACT ME IF YOU NEED ADDITIONAL INFORMATION. WE FIRMLY BELIEVE THAT THE KNOWN REPORTED ISSUES OF THE 2016 ACURA MDX SHAWD TRANSMISSION PROBLEMS ARE A HUGE SAFETY ISSUE. THIS 7 SEATER SUV IS DRIVEN BY MANY FAMILIES!

Additional Notes:

NOVEMBER 10, 2019 TRAVELING ON HIGHWAY AT ~65 MPH, PRESSED ACCELERATOR TO PASS CAR AND VEHICLE WOULD NOT SPEED UP...FELT LIKE THE CAR WAS IN NEUTRAL. AFTER ABOUT 7 TO 10 SECONDS THE TRANSMISSION FINALLY KICKED IN AND THE CAR ACCELERATED. IF THIS HAPPENED ON A 2 LANE ROAD THE LACK OF TRANSMISSION DELIVERING POWER TO WHEELS COULD HAVE RESULTED IN A HEAD ON COLLISION. SERVICE APT SCHEDULED WITH ACURA DEALERSHIP WHERE PURCHASED AND WAS TOLD THEY COULD FIND NO 'CODES' OR ALERTS IN CARS COMPUTER AND THAT THEY FOUND NOTHING WRONG. THE DID SAY THEY REPROGRAMMED THE TRANSMISSION SOFTWARE...BUT THEY HAVE DONE THAT 2 OTHER TIMES. CAR HAS ONLY 35K MILES ON IT AND WE HAVE BROUGHT CAR INTO ACURA DEALERSHIP 4 TIMES TO ADDRESS THE HARSH SHIFTING OF TRANSMISSION AND TOLD THEM EACH TIME WE FELT IT WAS A SERIOUS SAFETY CONCERN. THE ABOVE INCIDENT OF NO POWER WHEN ATTEMPTING TO PASS ON HIGHWAY IS THE FIRST TIME THAT HAS HAPPENED..BUT IS A VERY SERIOUS CONCERN. WE WERE TOLD FOR THE 3RD TIME THAT THE HARSH SHIFTING AND GEAR-WANDERING WAS A 'CHARACTERISTIC' OF THIS MAKE / MODEL CAR AND THAT ACURA HAS BEEN TRYING TO ADDRESS THE ISSUE WITH TRANSMISSION SOFTWARE UPDATES. I HAVE SEEN MANY ONLINE COMPLAINTS OF THE "GEAR-WANDERING' TRANSMISSION ISSUE ONLINE AND HAVE ALSO READ SIMILAR SAFETY COMPLAINTS OF CAR LOSING TRANSMISSION POWER AT HIGHWAY SPEEDS. PLEASE THOUGHTFULLY REVIEW THIS COMPLAINT AND CONTACT ME IF YOU NEED ADDITIONAL INFORMATION. WE FIRMLY BELIEVE THAT THE KNOWN REPORTED ISSUES OF THE 2016 ACURA MDX SHAWD TRANSMISSION PROBLEMS ARE A HUGE SAFETY ISSUE. THIS 7 SEATER SUV IS DRIVEN BY MANY FAMILIES!

Manufacturer: ACURA
Mfg Campaign: 11286445
Notice Date: Dec 2, 2019
Recall Date: Dec 2, 2019
Honda (american Honda Motor Co.)
Campaign: 11286445 Other
Dec 2, 2019
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

NOVEMBER 10, 2019 TRAVELING ON HIGHWAY AT ~65 MPH, PRESSED ACCELERATOR TO PASS CAR AND VEHICLE WOULD NOT SPEED UP...FELT LIKE THE CAR WAS IN NEUTRAL. AFTER ABOUT 7 TO 10 SECONDS THE TRANSMISSION FINALLY KICKED IN AND THE CAR ACCELERATED. IF THIS HAPPENED ON A 2 LANE ROAD THE LACK OF TRANSMISSION DELIVERING POWER TO WHEELS COULD HAVE RESULTED IN A HEAD ON COLLISION. SERVICE APT SCHEDULED WITH ACURA DEALERSHIP WHERE PURCHASED AND WAS TOLD THEY COULD FIND NO 'CODES' OR ALERTS IN CARS COMPUTER AND THAT THEY FOUND NOTHING WRONG. THE DID SAY THEY REPROGRAMMED THE TRANSMISSION SOFTWARE...BUT THEY HAVE DONE THAT 2 OTHER TIMES. CAR HAS ONLY 35K MILES ON IT AND WE HAVE BROUGHT CAR INTO ACURA DEALERSHIP 4 TIMES TO ADDRESS THE HARSH SHIFTING OF TRANSMISSION AND TOLD THEM EACH TIME WE FELT IT WAS A SERIOUS SAFETY CONCERN. THE ABOVE INCIDENT OF NO POWER WHEN ATTEMPTING TO PASS ON HIGHWAY IS THE FIRST TIME THAT HAS HAPPENED..BUT IS A VERY SERIOUS CONCERN. WE WERE TOLD FOR THE 3RD TIME THAT THE HARSH SHIFTING AND GEAR-WANDERING WAS A 'CHARACTERISTIC' OF THIS MAKE / MODEL CAR AND THAT ACURA HAS BEEN TRYING TO ADDRESS THE ISSUE WITH TRANSMISSION SOFTWARE UPDATES. I HAVE SEEN MANY ONLINE COMPLAINTS OF THE "GEAR-WANDERING' TRANSMISSION ISSUE ONLINE AND HAVE ALSO READ SIMILAR SAFETY COMPLAINTS OF CAR LOSING TRANSMISSION POWER AT HIGHWAY SPEEDS. PLEASE THOUGHTFULLY REVIEW THIS COMPLAINT AND CONTACT ME IF YOU NEED ADDITIONAL INFORMATION. WE FIRMLY BELIEVE THAT THE KNOWN REPORTED ISSUES OF THE 2016 ACURA MDX SHAWD TRANSMISSION PROBLEMS ARE A HUGE SAFETY ISSUE. THIS 7 SEATER SUV IS DRIVEN BY MANY FAMILIES!

Corrective Action:

NOVEMBER 10, 2019 TRAVELING ON HIGHWAY AT ~65 MPH, PRESSED ACCELERATOR TO PASS CAR AND VEHICLE WOULD NOT SPEED UP...FELT LIKE THE CAR WAS IN NEUTRAL. AFTER ABOUT 7 TO 10 SECONDS THE TRANSMISSION FINALLY KICKED IN AND THE CAR ACCELERATED. IF THIS HAPPENED ON A 2 LANE ROAD THE LACK OF TRANSMISSION DELIVERING POWER TO WHEELS COULD HAVE RESULTED IN A HEAD ON COLLISION. SERVICE APT SCHEDULED WITH ACURA DEALERSHIP WHERE PURCHASED AND WAS TOLD THEY COULD FIND NO 'CODES' OR ALERTS IN CARS COMPUTER AND THAT THEY FOUND NOTHING WRONG. THE DID SAY THEY REPROGRAMMED THE TRANSMISSION SOFTWARE...BUT THEY HAVE DONE THAT 2 OTHER TIMES. CAR HAS ONLY 35K MILES ON IT AND WE HAVE BROUGHT CAR INTO ACURA DEALERSHIP 4 TIMES TO ADDRESS THE HARSH SHIFTING OF TRANSMISSION AND TOLD THEM EACH TIME WE FELT IT WAS A SERIOUS SAFETY CONCERN. THE ABOVE INCIDENT OF NO POWER WHEN ATTEMPTING TO PASS ON HIGHWAY IS THE FIRST TIME THAT HAS HAPPENED..BUT IS A VERY SERIOUS CONCERN. WE WERE TOLD FOR THE 3RD TIME THAT THE HARSH SHIFTING AND GEAR-WANDERING WAS A 'CHARACTERISTIC' OF THIS MAKE / MODEL CAR AND THAT ACURA HAS BEEN TRYING TO ADDRESS THE ISSUE WITH TRANSMISSION SOFTWARE UPDATES. I HAVE SEEN MANY ONLINE COMPLAINTS OF THE "GEAR-WANDERING' TRANSMISSION ISSUE ONLINE AND HAVE ALSO READ SIMILAR SAFETY COMPLAINTS OF CAR LOSING TRANSMISSION POWER AT HIGHWAY SPEEDS. PLEASE THOUGHTFULLY REVIEW THIS COMPLAINT AND CONTACT ME IF YOU NEED ADDITIONAL INFORMATION. WE FIRMLY BELIEVE THAT THE KNOWN REPORTED ISSUES OF THE 2016 ACURA MDX SHAWD TRANSMISSION PROBLEMS ARE A HUGE SAFETY ISSUE. THIS 7 SEATER SUV IS DRIVEN BY MANY FAMILIES!

Additional Notes:

NOVEMBER 10, 2019 TRAVELING ON HIGHWAY AT ~65 MPH, PRESSED ACCELERATOR TO PASS CAR AND VEHICLE WOULD NOT SPEED UP...FELT LIKE THE CAR WAS IN NEUTRAL. AFTER ABOUT 7 TO 10 SECONDS THE TRANSMISSION FINALLY KICKED IN AND THE CAR ACCELERATED. IF THIS HAPPENED ON A 2 LANE ROAD THE LACK OF TRANSMISSION DELIVERING POWER TO WHEELS COULD HAVE RESULTED IN A HEAD ON COLLISION. SERVICE APT SCHEDULED WITH ACURA DEALERSHIP WHERE PURCHASED AND WAS TOLD THEY COULD FIND NO 'CODES' OR ALERTS IN CARS COMPUTER AND THAT THEY FOUND NOTHING WRONG. THE DID SAY THEY REPROGRAMMED THE TRANSMISSION SOFTWARE...BUT THEY HAVE DONE THAT 2 OTHER TIMES. CAR HAS ONLY 35K MILES ON IT AND WE HAVE BROUGHT CAR INTO ACURA DEALERSHIP 4 TIMES TO ADDRESS THE HARSH SHIFTING OF TRANSMISSION AND TOLD THEM EACH TIME WE FELT IT WAS A SERIOUS SAFETY CONCERN. THE ABOVE INCIDENT OF NO POWER WHEN ATTEMPTING TO PASS ON HIGHWAY IS THE FIRST TIME THAT HAS HAPPENED..BUT IS A VERY SERIOUS CONCERN. WE WERE TOLD FOR THE 3RD TIME THAT THE HARSH SHIFTING AND GEAR-WANDERING WAS A 'CHARACTERISTIC' OF THIS MAKE / MODEL CAR AND THAT ACURA HAS BEEN TRYING TO ADDRESS THE ISSUE WITH TRANSMISSION SOFTWARE UPDATES. I HAVE SEEN MANY ONLINE COMPLAINTS OF THE "GEAR-WANDERING' TRANSMISSION ISSUE ONLINE AND HAVE ALSO READ SIMILAR SAFETY COMPLAINTS OF CAR LOSING TRANSMISSION POWER AT HIGHWAY SPEEDS. PLEASE THOUGHTFULLY REVIEW THIS COMPLAINT AND CONTACT ME IF YOU NEED ADDITIONAL INFORMATION. WE FIRMLY BELIEVE THAT THE KNOWN REPORTED ISSUES OF THE 2016 ACURA MDX SHAWD TRANSMISSION PROBLEMS ARE A HUGE SAFETY ISSUE. THIS 7 SEATER SUV IS DRIVEN BY MANY FAMILIES!

Manufacturer: ACURA
Mfg Campaign: 11286445
Notice Date: Dec 2, 2019
Recall Date: Dec 2, 2019

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