Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Zero Motorcycles Inc.
Safety Issue:
Zero Motorcycles Inc. (Zero) is recalling certain 2018 S ZF13.0, S ZF7.2, SR ZF14.4, DS ZF13.0, DSR ZF14.4, FX ZF7.2, and FXS ZF7.2 motorcycles. The information on the Vehicle Emission Control Information (VECI) Label may indicate the wrong model year. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SV-ZMC-017-380
Recall Date: Nov 28, 2017
Consumer Complaints
1 ComplaintZero Motorcycles Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I OWN A ZERO S 2018, WHEN I OFTEN EXPERIENCE PROBLEMS AND THE MOTORCYCLE DOES NOT START. ZERO DOES NOT GIVE SUPPORT EVEN THOUGH I HAVE A 5-YEAR WARRANTY, NO TRAINING, NO INFORMATION. THERE IS NO DEALER IN ISRAEL, I ALSO SENT THEM A FEW EMAILS ON THE SUBJECT. I DID NOT GET AN ANSWER OTHER THAN ADVERTISEMENTS ABOUT THE NEW MOTORCYCLE THEY'RE INVESTING IN. I WOULD LIKE YOUR HELP TO FIND A SOLUTION FOR MY PROBLEM AND DOZENS IF NOT HUNDREDS OF ISRAELI ZERO-TYPE MOTORCYCLE OWNERS.
Corrective Action:
I OWN A ZERO S 2018, WHEN I OFTEN EXPERIENCE PROBLEMS AND THE MOTORCYCLE DOES NOT START. ZERO DOES NOT GIVE SUPPORT EVEN THOUGH I HAVE A 5-YEAR WARRANTY, NO TRAINING, NO INFORMATION. THERE IS NO DEALER IN ISRAEL, I ALSO SENT THEM A FEW EMAILS ON THE SUBJECT. I DID NOT GET AN ANSWER OTHER THAN ADVERTISEMENTS ABOUT THE NEW MOTORCYCLE THEY'RE INVESTING IN. I WOULD LIKE YOUR HELP TO FIND A SOLUTION FOR MY PROBLEM AND DOZENS IF NOT HUNDREDS OF ISRAELI ZERO-TYPE MOTORCYCLE OWNERS.
Additional Notes:
I OWN A ZERO S 2018, WHEN I OFTEN EXPERIENCE PROBLEMS AND THE MOTORCYCLE DOES NOT START. ZERO DOES NOT GIVE SUPPORT EVEN THOUGH I HAVE A 5-YEAR WARRANTY, NO TRAINING, NO INFORMATION. THERE IS NO DEALER IN ISRAEL, I ALSO SENT THEM A FEW EMAILS ON THE SUBJECT. I DID NOT GET AN ANSWER OTHER THAN ADVERTISEMENTS ABOUT THE NEW MOTORCYCLE THEY'RE INVESTING IN. I WOULD LIKE YOUR HELP TO FIND A SOLUTION FOR MY PROBLEM AND DOZENS IF NOT HUNDREDS OF ISRAELI ZERO-TYPE MOTORCYCLE OWNERS.
Mfg Campaign: 11219709
Recall Date: Jun 13, 2019
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