Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Yamaha Motor Corporation, Usa
Safety Issue:
Yamaha Motor Corporation, USA (Yamaha) is recalling certain 2015-2017 FJ-09, FZ-09, and XSR900 motorcycles. The lower handlebar holder may loosen due to a painting issue and the inadequate application of the thread-locking agent.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 990114
Recall Date: Mar 31, 2017
Consumer Complaints
1 ComplaintYamaha Motor Corporation, Usa
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
CHECK ENGINE LIGHT CAME ON AFTER TRYING TO START THE MOTORCYCLE. IT HAS REMAINED ON. THE DEALER INVESTIGATED FOR A WEEK. NO ELECTRICAL OR MECHANICAL PROBLEMS WERE IDENTIFIED. THE MANUFACTURER DIAGNOSTIC TOOL WAS UNABLE TO LOCATE A PROBLEM CODE OR CLEAR THE CHECK ENGINE LIGHT. THE DEALER OPENED SUPPORT CASE WITH YAMAHA. ACCORDING TO YAMAHA THE CHECK ENGINE LIGHT IS NOT ASSOCIATED WITH AN ACTUAL ISSUE AND IS A FALSE POSITIVE. HOWEVER, THEY ARE UNABLE TO FIX THE PROBLEM OR TURN OFF THE CHECK ENGINE LIGHT. YAHAMA HAS INDICATED THAT A SOFTWARE UPDATE WILL BE MADE AVAILABLE, BUT HAS NOT COMMITTED TO DATE. THEY HAVE NOT ISSUED A RECALL OR WARNING. YAMAHA IS ADVISING THAT THE MOTORCYCLE IS SAFE TO DRIVE. HOWEVER, THERE IS NO WAY OF KNOWING IF THERE ANOTHER PROBLEM BEING MASKED BY THE CHECK ENGINE LIGHTS STAYING ILLUMINATED. BASED ON AVAILABLE ANECDOTAL INFORMATION THIS ISSUE HAS BEEN KNOW FOR MONTHS: HTTP://WWW.FZ09.ORG/FORUM/121-XSR900-COMMON-PROBLEMS-ISSUES/21785-CHECK-ENGINE-LIGHT-VS-BUILD-SERIAL-NUMBER-POLL.HTML HTTP://WWW.FZ09.ORG/FORUM/121-XSR900-COMMON-PROBLEMS-ISSUES/11874-ENGINE-LIGHT-CAME-XSR.HTML
Corrective Action:
CHECK ENGINE LIGHT CAME ON AFTER TRYING TO START THE MOTORCYCLE. IT HAS REMAINED ON. THE DEALER INVESTIGATED FOR A WEEK. NO ELECTRICAL OR MECHANICAL PROBLEMS WERE IDENTIFIED. THE MANUFACTURER DIAGNOSTIC TOOL WAS UNABLE TO LOCATE A PROBLEM CODE OR CLEAR THE CHECK ENGINE LIGHT. THE DEALER OPENED SUPPORT CASE WITH YAMAHA. ACCORDING TO YAMAHA THE CHECK ENGINE LIGHT IS NOT ASSOCIATED WITH AN ACTUAL ISSUE AND IS A FALSE POSITIVE. HOWEVER, THEY ARE UNABLE TO FIX THE PROBLEM OR TURN OFF THE CHECK ENGINE LIGHT. YAHAMA HAS INDICATED THAT A SOFTWARE UPDATE WILL BE MADE AVAILABLE, BUT HAS NOT COMMITTED TO DATE. THEY HAVE NOT ISSUED A RECALL OR WARNING. YAMAHA IS ADVISING THAT THE MOTORCYCLE IS SAFE TO DRIVE. HOWEVER, THERE IS NO WAY OF KNOWING IF THERE ANOTHER PROBLEM BEING MASKED BY THE CHECK ENGINE LIGHTS STAYING ILLUMINATED. BASED ON AVAILABLE ANECDOTAL INFORMATION THIS ISSUE HAS BEEN KNOW FOR MONTHS: HTTP://WWW.FZ09.ORG/FORUM/121-XSR900-COMMON-PROBLEMS-ISSUES/21785-CHECK-ENGINE-LIGHT-VS-BUILD-SERIAL-NUMBER-POLL.HTML HTTP://WWW.FZ09.ORG/FORUM/121-XSR900-COMMON-PROBLEMS-ISSUES/11874-ENGINE-LIGHT-CAME-XSR.HTML
Additional Notes:
CHECK ENGINE LIGHT CAME ON AFTER TRYING TO START THE MOTORCYCLE. IT HAS REMAINED ON. THE DEALER INVESTIGATED FOR A WEEK. NO ELECTRICAL OR MECHANICAL PROBLEMS WERE IDENTIFIED. THE MANUFACTURER DIAGNOSTIC TOOL WAS UNABLE TO LOCATE A PROBLEM CODE OR CLEAR THE CHECK ENGINE LIGHT. THE DEALER OPENED SUPPORT CASE WITH YAMAHA. ACCORDING TO YAMAHA THE CHECK ENGINE LIGHT IS NOT ASSOCIATED WITH AN ACTUAL ISSUE AND IS A FALSE POSITIVE. HOWEVER, THEY ARE UNABLE TO FIX THE PROBLEM OR TURN OFF THE CHECK ENGINE LIGHT. YAHAMA HAS INDICATED THAT A SOFTWARE UPDATE WILL BE MADE AVAILABLE, BUT HAS NOT COMMITTED TO DATE. THEY HAVE NOT ISSUED A RECALL OR WARNING. YAMAHA IS ADVISING THAT THE MOTORCYCLE IS SAFE TO DRIVE. HOWEVER, THERE IS NO WAY OF KNOWING IF THERE ANOTHER PROBLEM BEING MASKED BY THE CHECK ENGINE LIGHTS STAYING ILLUMINATED. BASED ON AVAILABLE ANECDOTAL INFORMATION THIS ISSUE HAS BEEN KNOW FOR MONTHS: HTTP://WWW.FZ09.ORG/FORUM/121-XSR900-COMMON-PROBLEMS-ISSUES/21785-CHECK-ENGINE-LIGHT-VS-BUILD-SERIAL-NUMBER-POLL.HTML HTTP://WWW.FZ09.ORG/FORUM/121-XSR900-COMMON-PROBLEMS-ISSUES/11874-ENGINE-LIGHT-CAME-XSR.HTML
Mfg Campaign: 10920618
Recall Date: Nov 1, 2016
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