Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Yamaha Motor Corporation, Usa
Safety Issue:
Yamaha Motor Corporation, USA (Yamaha) is recalling certain 2015-2020 Yamaha XC155 scooters. The primary sheave nut may loosen and fall off.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 990145
Recall Date: Apr 9, 2021
Yamaha Motor Corporation, Usa
Safety Issue:
Yamaha Motor Corporation, USA (Yamaha) is recalling certain 2015-2018 XC155 scooters. The cylinder head nuts may not have been tightened properly and could loosen, allowing coolant to foul the spark plug.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 990137
Recall Date: May 15, 2020
Consumer Complaints
1 ComplaintYamaha Motor Corporation, Usa
Defect Description:
ENGINE
Potential Consequences:
I AM FILING A COMPLAINT REGARDING YAMAHA'S HANDLING OF THE RECALL ON THIS SCOOTER. DESPITE RECEIVING THE RECALL NOTICE IN REALLY JUNE, I WAS TOLD THAT THE PARTS NECESSARY TO REPAIR THE SCOOTER DEFECT WOULD NOT BE AVAILABLE FOR SEVERAL WEEKS. AFTER WAITING OVER TWO MONTHS, I CALLED THE LOCAL YAMAHA DEALERSHIP TO DETERMINE THE STATUS OF THE PARTS. I WAS TOLD THAT THE PARTS WERE IN, BUT THAT I WOULD HAVE TO BRING MY SCOOTER TO THE DEALER AND THAT IT WOULD HAVE TO HOLD IT FOR UP TO THREE WEEKS BEFORE COMPLETING THE RECALL REPAIR. THIS DELAY HAS CREATED A SIGNIFICANT IMPOSITION ON ME. YAMAHA HAS FAILED TO TIMELY ADDRESS DEFECT MADE THE BASIS OF THE RECALL.
Corrective Action:
I AM FILING A COMPLAINT REGARDING YAMAHA'S HANDLING OF THE RECALL ON THIS SCOOTER. DESPITE RECEIVING THE RECALL NOTICE IN REALLY JUNE, I WAS TOLD THAT THE PARTS NECESSARY TO REPAIR THE SCOOTER DEFECT WOULD NOT BE AVAILABLE FOR SEVERAL WEEKS. AFTER WAITING OVER TWO MONTHS, I CALLED THE LOCAL YAMAHA DEALERSHIP TO DETERMINE THE STATUS OF THE PARTS. I WAS TOLD THAT THE PARTS WERE IN, BUT THAT I WOULD HAVE TO BRING MY SCOOTER TO THE DEALER AND THAT IT WOULD HAVE TO HOLD IT FOR UP TO THREE WEEKS BEFORE COMPLETING THE RECALL REPAIR. THIS DELAY HAS CREATED A SIGNIFICANT IMPOSITION ON ME. YAMAHA HAS FAILED TO TIMELY ADDRESS DEFECT MADE THE BASIS OF THE RECALL.
Additional Notes:
I AM FILING A COMPLAINT REGARDING YAMAHA'S HANDLING OF THE RECALL ON THIS SCOOTER. DESPITE RECEIVING THE RECALL NOTICE IN REALLY JUNE, I WAS TOLD THAT THE PARTS NECESSARY TO REPAIR THE SCOOTER DEFECT WOULD NOT BE AVAILABLE FOR SEVERAL WEEKS. AFTER WAITING OVER TWO MONTHS, I CALLED THE LOCAL YAMAHA DEALERSHIP TO DETERMINE THE STATUS OF THE PARTS. I WAS TOLD THAT THE PARTS WERE IN, BUT THAT I WOULD HAVE TO BRING MY SCOOTER TO THE DEALER AND THAT IT WOULD HAVE TO HOLD IT FOR UP TO THREE WEEKS BEFORE COMPLETING THE RECALL REPAIR. THIS DELAY HAS CREATED A SIGNIFICANT IMPOSITION ON ME. YAMAHA HAS FAILED TO TIMELY ADDRESS DEFECT MADE THE BASIS OF THE RECALL.
Mfg Campaign: 11343530
Recall Date: Aug 5, 2020
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