Complaints & Recalls
Consumer Complaints
3 ComplaintsYamaha Motor Corporation, Usa
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My son purchased a brand new 2023 Yamaha TW200 from Ridenow Powersports on Rancho in Las Vegas. On his ride home he discovered numerous safety discrepancies with the motorcycle which could have ended with catistrophic results. First he noticed the gears were not properly engaging during shifts but found that pushing clutch lever forward after shifting corrected problem. The left side rearview mirror also fell down from upright mounting position. A motorist who was following him let him know that everytime he made a turn his rear indicator light was flashing in the opposite direction. Upon return to his residence he noticed that right front daytime running light (incorporated in front indicator lamps) was inoperative. He also confirmed that when he switched indicator to left, the right rear would flash and vise versa. He contacted dealer to report findings and they said they would call back in a few minutes to schedule a date to repair ... they never called back. We decided to truck his motorcycle back to my house so I can figure out what is wrong instead of dealing with Ridenow on Rancho maintenance that have extremely low ratings and obviously don't know what they're doing. I am not familiar with un-crating and bike build-up so I have no idea what is factory or dealerships responsibility. For the gearbox issue I found the clutch torsion spring improperly connected to actuating arm (this appears to be a factory issue as reported on forums) Clutch cable freeplay was also way out of specifications. I also found that the right front and right rear turn signal indicator assemblies were in the wrong position. The double filiment assembly was located in rear and single filiment assembly was up front, hence why right front daytime running light inoperative. Furthermore two wires in lighting assembly harness were cross connected causing opposite indications compared to switch position. I also found battery hold down strap and battery vent tube not connected.
Corrective Action:
My son purchased a brand new 2023 Yamaha TW200 from Ridenow Powersports on Rancho in Las Vegas. On his ride home he discovered numerous safety discrepancies with the motorcycle which could have ended with catistrophic results. First he noticed the gears were not properly engaging during shifts but found that pushing clutch lever forward after shifting corrected problem. The left side rearview mirror also fell down from upright mounting position. A motorist who was following him let him know that everytime he made a turn his rear indicator light was flashing in the opposite direction. Upon return to his residence he noticed that right front daytime running light (incorporated in front indicator lamps) was inoperative. He also confirmed that when he switched indicator to left, the right rear would flash and vise versa. He contacted dealer to report findings and they said they would call back in a few minutes to schedule a date to repair ... they never called back. We decided to truck his motorcycle back to my house so I can figure out what is wrong instead of dealing with Ridenow on Rancho maintenance that have extremely low ratings and obviously don't know what they're doing. I am not familiar with un-crating and bike build-up so I have no idea what is factory or dealerships responsibility. For the gearbox issue I found the clutch torsion spring improperly connected to actuating arm (this appears to be a factory issue as reported on forums) Clutch cable freeplay was also way out of specifications. I also found that the right front and right rear turn signal indicator assemblies were in the wrong position. The double filiment assembly was located in rear and single filiment assembly was up front, hence why right front daytime running light inoperative. Furthermore two wires in lighting assembly harness were cross connected causing opposite indications compared to switch position. I also found battery hold down strap and battery vent tube not connected.
Additional Notes:
My son purchased a brand new 2023 Yamaha TW200 from Ridenow Powersports on Rancho in Las Vegas. On his ride home he discovered numerous safety discrepancies with the motorcycle which could have ended with catistrophic results. First he noticed the gears were not properly engaging during shifts but found that pushing clutch lever forward after shifting corrected problem. The left side rearview mirror also fell down from upright mounting position. A motorist who was following him let him know that everytime he made a turn his rear indicator light was flashing in the opposite direction. Upon return to his residence he noticed that right front daytime running light (incorporated in front indicator lamps) was inoperative. He also confirmed that when he switched indicator to left, the right rear would flash and vise versa. He contacted dealer to report findings and they said they would call back in a few minutes to schedule a date to repair ... they never called back. We decided to truck his motorcycle back to my house so I can figure out what is wrong instead of dealing with Ridenow on Rancho maintenance that have extremely low ratings and obviously don't know what they're doing. I am not familiar with un-crating and bike build-up so I have no idea what is factory or dealerships responsibility. For the gearbox issue I found the clutch torsion spring improperly connected to actuating arm (this appears to be a factory issue as reported on forums) Clutch cable freeplay was also way out of specifications. I also found that the right front and right rear turn signal indicator assemblies were in the wrong position. The double filiment assembly was located in rear and single filiment assembly was up front, hence why right front daytime running light inoperative. Furthermore two wires in lighting assembly harness were cross connected causing opposite indications compared to switch position. I also found battery hold down strap and battery vent tube not connected.
Mfg Campaign: 11485728
Recall Date: Sep 21, 2022
Yamaha Motor Corporation, Usa
Defect Description:
STRUCTURE:BODY
Potential Consequences:
My son purchased a brand new 2023 Yamaha TW200 from Ridenow Powersports on Rancho in Las Vegas. On his ride home he discovered numerous safety discrepancies with the motorcycle which could have ended with catistrophic results. First he noticed the gears were not properly engaging during shifts but found that pushing clutch lever forward after shifting corrected problem. The left side rearview mirror also fell down from upright mounting position. A motorist who was following him let him know that everytime he made a turn his rear indicator light was flashing in the opposite direction. Upon return to his residence he noticed that right front daytime running light (incorporated in front indicator lamps) was inoperative. He also confirmed that when he switched indicator to left, the right rear would flash and vise versa. He contacted dealer to report findings and they said they would call back in a few minutes to schedule a date to repair ... they never called back. We decided to truck his motorcycle back to my house so I can figure out what is wrong instead of dealing with Ridenow on Rancho maintenance that have extremely low ratings and obviously don't know what they're doing. I am not familiar with un-crating and bike build-up so I have no idea what is factory or dealerships responsibility. For the gearbox issue I found the clutch torsion spring improperly connected to actuating arm (this appears to be a factory issue as reported on forums) Clutch cable freeplay was also way out of specifications. I also found that the right front and right rear turn signal indicator assemblies were in the wrong position. The double filiment assembly was located in rear and single filiment assembly was up front, hence why right front daytime running light inoperative. Furthermore two wires in lighting assembly harness were cross connected causing opposite indications compared to switch position. I also found battery hold down strap and battery vent tube not connected.
Corrective Action:
My son purchased a brand new 2023 Yamaha TW200 from Ridenow Powersports on Rancho in Las Vegas. On his ride home he discovered numerous safety discrepancies with the motorcycle which could have ended with catistrophic results. First he noticed the gears were not properly engaging during shifts but found that pushing clutch lever forward after shifting corrected problem. The left side rearview mirror also fell down from upright mounting position. A motorist who was following him let him know that everytime he made a turn his rear indicator light was flashing in the opposite direction. Upon return to his residence he noticed that right front daytime running light (incorporated in front indicator lamps) was inoperative. He also confirmed that when he switched indicator to left, the right rear would flash and vise versa. He contacted dealer to report findings and they said they would call back in a few minutes to schedule a date to repair ... they never called back. We decided to truck his motorcycle back to my house so I can figure out what is wrong instead of dealing with Ridenow on Rancho maintenance that have extremely low ratings and obviously don't know what they're doing. I am not familiar with un-crating and bike build-up so I have no idea what is factory or dealerships responsibility. For the gearbox issue I found the clutch torsion spring improperly connected to actuating arm (this appears to be a factory issue as reported on forums) Clutch cable freeplay was also way out of specifications. I also found that the right front and right rear turn signal indicator assemblies were in the wrong position. The double filiment assembly was located in rear and single filiment assembly was up front, hence why right front daytime running light inoperative. Furthermore two wires in lighting assembly harness were cross connected causing opposite indications compared to switch position. I also found battery hold down strap and battery vent tube not connected.
Additional Notes:
My son purchased a brand new 2023 Yamaha TW200 from Ridenow Powersports on Rancho in Las Vegas. On his ride home he discovered numerous safety discrepancies with the motorcycle which could have ended with catistrophic results. First he noticed the gears were not properly engaging during shifts but found that pushing clutch lever forward after shifting corrected problem. The left side rearview mirror also fell down from upright mounting position. A motorist who was following him let him know that everytime he made a turn his rear indicator light was flashing in the opposite direction. Upon return to his residence he noticed that right front daytime running light (incorporated in front indicator lamps) was inoperative. He also confirmed that when he switched indicator to left, the right rear would flash and vise versa. He contacted dealer to report findings and they said they would call back in a few minutes to schedule a date to repair ... they never called back. We decided to truck his motorcycle back to my house so I can figure out what is wrong instead of dealing with Ridenow on Rancho maintenance that have extremely low ratings and obviously don't know what they're doing. I am not familiar with un-crating and bike build-up so I have no idea what is factory or dealerships responsibility. For the gearbox issue I found the clutch torsion spring improperly connected to actuating arm (this appears to be a factory issue as reported on forums) Clutch cable freeplay was also way out of specifications. I also found that the right front and right rear turn signal indicator assemblies were in the wrong position. The double filiment assembly was located in rear and single filiment assembly was up front, hence why right front daytime running light inoperative. Furthermore two wires in lighting assembly harness were cross connected causing opposite indications compared to switch position. I also found battery hold down strap and battery vent tube not connected.
Mfg Campaign: 11485728
Recall Date: Sep 21, 2022
Yamaha Motor Corporation, Usa
Defect Description:
POWER TRAIN
Potential Consequences:
My son purchased a brand new 2023 Yamaha TW200 from Ridenow Powersports on Rancho in Las Vegas. On his ride home he discovered numerous safety discrepancies with the motorcycle which could have ended with catistrophic results. First he noticed the gears were not properly engaging during shifts but found that pushing clutch lever forward after shifting corrected problem. The left side rearview mirror also fell down from upright mounting position. A motorist who was following him let him know that everytime he made a turn his rear indicator light was flashing in the opposite direction. Upon return to his residence he noticed that right front daytime running light (incorporated in front indicator lamps) was inoperative. He also confirmed that when he switched indicator to left, the right rear would flash and vise versa. He contacted dealer to report findings and they said they would call back in a few minutes to schedule a date to repair ... they never called back. We decided to truck his motorcycle back to my house so I can figure out what is wrong instead of dealing with Ridenow on Rancho maintenance that have extremely low ratings and obviously don't know what they're doing. I am not familiar with un-crating and bike build-up so I have no idea what is factory or dealerships responsibility. For the gearbox issue I found the clutch torsion spring improperly connected to actuating arm (this appears to be a factory issue as reported on forums) Clutch cable freeplay was also way out of specifications. I also found that the right front and right rear turn signal indicator assemblies were in the wrong position. The double filiment assembly was located in rear and single filiment assembly was up front, hence why right front daytime running light inoperative. Furthermore two wires in lighting assembly harness were cross connected causing opposite indications compared to switch position. I also found battery hold down strap and battery vent tube not connected.
Corrective Action:
My son purchased a brand new 2023 Yamaha TW200 from Ridenow Powersports on Rancho in Las Vegas. On his ride home he discovered numerous safety discrepancies with the motorcycle which could have ended with catistrophic results. First he noticed the gears were not properly engaging during shifts but found that pushing clutch lever forward after shifting corrected problem. The left side rearview mirror also fell down from upright mounting position. A motorist who was following him let him know that everytime he made a turn his rear indicator light was flashing in the opposite direction. Upon return to his residence he noticed that right front daytime running light (incorporated in front indicator lamps) was inoperative. He also confirmed that when he switched indicator to left, the right rear would flash and vise versa. He contacted dealer to report findings and they said they would call back in a few minutes to schedule a date to repair ... they never called back. We decided to truck his motorcycle back to my house so I can figure out what is wrong instead of dealing with Ridenow on Rancho maintenance that have extremely low ratings and obviously don't know what they're doing. I am not familiar with un-crating and bike build-up so I have no idea what is factory or dealerships responsibility. For the gearbox issue I found the clutch torsion spring improperly connected to actuating arm (this appears to be a factory issue as reported on forums) Clutch cable freeplay was also way out of specifications. I also found that the right front and right rear turn signal indicator assemblies were in the wrong position. The double filiment assembly was located in rear and single filiment assembly was up front, hence why right front daytime running light inoperative. Furthermore two wires in lighting assembly harness were cross connected causing opposite indications compared to switch position. I also found battery hold down strap and battery vent tube not connected.
Additional Notes:
My son purchased a brand new 2023 Yamaha TW200 from Ridenow Powersports on Rancho in Las Vegas. On his ride home he discovered numerous safety discrepancies with the motorcycle which could have ended with catistrophic results. First he noticed the gears were not properly engaging during shifts but found that pushing clutch lever forward after shifting corrected problem. The left side rearview mirror also fell down from upright mounting position. A motorist who was following him let him know that everytime he made a turn his rear indicator light was flashing in the opposite direction. Upon return to his residence he noticed that right front daytime running light (incorporated in front indicator lamps) was inoperative. He also confirmed that when he switched indicator to left, the right rear would flash and vise versa. He contacted dealer to report findings and they said they would call back in a few minutes to schedule a date to repair ... they never called back. We decided to truck his motorcycle back to my house so I can figure out what is wrong instead of dealing with Ridenow on Rancho maintenance that have extremely low ratings and obviously don't know what they're doing. I am not familiar with un-crating and bike build-up so I have no idea what is factory or dealerships responsibility. For the gearbox issue I found the clutch torsion spring improperly connected to actuating arm (this appears to be a factory issue as reported on forums) Clutch cable freeplay was also way out of specifications. I also found that the right front and right rear turn signal indicator assemblies were in the wrong position. The double filiment assembly was located in rear and single filiment assembly was up front, hence why right front daytime running light inoperative. Furthermore two wires in lighting assembly harness were cross connected causing opposite indications compared to switch position. I also found battery hold down strap and battery vent tube not connected.
Mfg Campaign: 11485728
Recall Date: Sep 21, 2022
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