Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Yamaha Motor Corporation, Usa
Safety Issue:
Yamaha Motor Corporation, USA (Yamaha) is recalling certain 2016-2021 FJR13 motorcycles. The Engine Control Unit (ECU) programming installed under Recall 20V-813 (990141), that was designed to prevent gear damage, may prevent the engine from accelerating as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 990152
Recall Date: Nov 5, 2021
Consumer Complaints
3 ComplaintsYamaha Motor Corporation, Usa
Defect Description:
SERVICE BRAKES
Potential Consequences:
There are currently THREE recalls on this motorcycle not TWO. I have now been waiting for the recall repairs to be done since February, 2021. It is currently June, 2022. Which means I've been waiting for 17 months to have my motorcycle repaired. I'm on "waiting lists" at these dealerships: Highland’s Yamaha, Countryside, IL, Rich’s Yamaha, Lockport, IL, and DuPage Honda/Yamaha, West Chicago, IL. I was told by several people at these dealerships the following reasons why they haven't gotten to me - or quite frankly, simply refuse to do the work. That is, unless it's winter, when they have nothing better to do - and good luck getting a bike to a dealership in Illinois in the middle of winter. The first excuse is that, "it's just too much work". They have to remove the engine to repair the bike. They're "short staffed" and "Yamaha doesn't pay them enough to perform the recall work". They're opting to take in bikes for which they can charge full price while my bike and thousands of others like mine sit unused and unsellable, because no one wants an unridable motorcycle. I've spoken with and written Yamaha customer service. Their reasoning for not doing more to make sure the work gets done, is that "every dealership is privately owned" and they "can't tell their dealships how to behave or what to do." They do however, recommend that I don't ride the bike until it's repaired and that I can "feel free to look for another dealer to do the repairs". Wow. Thanks for absolutely nothing. I've literally called every Yamaha dealership in a 60 mile radius of where I live. Some will actually tell you that they're simply refusing to do any recall work. These recalls are based on manufacturer defects that could cause life threatening injuries or death. It seems clear that Yamaha has a responsibility to their customers and are refusing to do anything about it.
Corrective Action:
There are currently THREE recalls on this motorcycle not TWO. I have now been waiting for the recall repairs to be done since February, 2021. It is currently June, 2022. Which means I've been waiting for 17 months to have my motorcycle repaired. I'm on "waiting lists" at these dealerships: Highland’s Yamaha, Countryside, IL, Rich’s Yamaha, Lockport, IL, and DuPage Honda/Yamaha, West Chicago, IL. I was told by several people at these dealerships the following reasons why they haven't gotten to me - or quite frankly, simply refuse to do the work. That is, unless it's winter, when they have nothing better to do - and good luck getting a bike to a dealership in Illinois in the middle of winter. The first excuse is that, "it's just too much work". They have to remove the engine to repair the bike. They're "short staffed" and "Yamaha doesn't pay them enough to perform the recall work". They're opting to take in bikes for which they can charge full price while my bike and thousands of others like mine sit unused and unsellable, because no one wants an unridable motorcycle. I've spoken with and written Yamaha customer service. Their reasoning for not doing more to make sure the work gets done, is that "every dealership is privately owned" and they "can't tell their dealships how to behave or what to do." They do however, recommend that I don't ride the bike until it's repaired and that I can "feel free to look for another dealer to do the repairs". Wow. Thanks for absolutely nothing. I've literally called every Yamaha dealership in a 60 mile radius of where I live. Some will actually tell you that they're simply refusing to do any recall work. These recalls are based on manufacturer defects that could cause life threatening injuries or death. It seems clear that Yamaha has a responsibility to their customers and are refusing to do anything about it.
Additional Notes:
There are currently THREE recalls on this motorcycle not TWO. I have now been waiting for the recall repairs to be done since February, 2021. It is currently June, 2022. Which means I've been waiting for 17 months to have my motorcycle repaired. I'm on "waiting lists" at these dealerships: Highland’s Yamaha, Countryside, IL, Rich’s Yamaha, Lockport, IL, and DuPage Honda/Yamaha, West Chicago, IL. I was told by several people at these dealerships the following reasons why they haven't gotten to me - or quite frankly, simply refuse to do the work. That is, unless it's winter, when they have nothing better to do - and good luck getting a bike to a dealership in Illinois in the middle of winter. The first excuse is that, "it's just too much work". They have to remove the engine to repair the bike. They're "short staffed" and "Yamaha doesn't pay them enough to perform the recall work". They're opting to take in bikes for which they can charge full price while my bike and thousands of others like mine sit unused and unsellable, because no one wants an unridable motorcycle. I've spoken with and written Yamaha customer service. Their reasoning for not doing more to make sure the work gets done, is that "every dealership is privately owned" and they "can't tell their dealships how to behave or what to do." They do however, recommend that I don't ride the bike until it's repaired and that I can "feel free to look for another dealer to do the repairs". Wow. Thanks for absolutely nothing. I've literally called every Yamaha dealership in a 60 mile radius of where I live. Some will actually tell you that they're simply refusing to do any recall work. These recalls are based on manufacturer defects that could cause life threatening injuries or death. It seems clear that Yamaha has a responsibility to their customers and are refusing to do anything about it.
Mfg Campaign: 11469563
Recall Date: Jun 16, 2022
Yamaha Motor Corporation, Usa
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
There are currently THREE recalls on this motorcycle not TWO. I have now been waiting for the recall repairs to be done since February, 2021. It is currently June, 2022. Which means I've been waiting for 17 months to have my motorcycle repaired. I'm on "waiting lists" at these dealerships: Highland’s Yamaha, Countryside, IL, Rich’s Yamaha, Lockport, IL, and DuPage Honda/Yamaha, West Chicago, IL. I was told by several people at these dealerships the following reasons why they haven't gotten to me - or quite frankly, simply refuse to do the work. That is, unless it's winter, when they have nothing better to do - and good luck getting a bike to a dealership in Illinois in the middle of winter. The first excuse is that, "it's just too much work". They have to remove the engine to repair the bike. They're "short staffed" and "Yamaha doesn't pay them enough to perform the recall work". They're opting to take in bikes for which they can charge full price while my bike and thousands of others like mine sit unused and unsellable, because no one wants an unridable motorcycle. I've spoken with and written Yamaha customer service. Their reasoning for not doing more to make sure the work gets done, is that "every dealership is privately owned" and they "can't tell their dealships how to behave or what to do." They do however, recommend that I don't ride the bike until it's repaired and that I can "feel free to look for another dealer to do the repairs". Wow. Thanks for absolutely nothing. I've literally called every Yamaha dealership in a 60 mile radius of where I live. Some will actually tell you that they're simply refusing to do any recall work. These recalls are based on manufacturer defects that could cause life threatening injuries or death. It seems clear that Yamaha has a responsibility to their customers and are refusing to do anything about it.
Corrective Action:
There are currently THREE recalls on this motorcycle not TWO. I have now been waiting for the recall repairs to be done since February, 2021. It is currently June, 2022. Which means I've been waiting for 17 months to have my motorcycle repaired. I'm on "waiting lists" at these dealerships: Highland’s Yamaha, Countryside, IL, Rich’s Yamaha, Lockport, IL, and DuPage Honda/Yamaha, West Chicago, IL. I was told by several people at these dealerships the following reasons why they haven't gotten to me - or quite frankly, simply refuse to do the work. That is, unless it's winter, when they have nothing better to do - and good luck getting a bike to a dealership in Illinois in the middle of winter. The first excuse is that, "it's just too much work". They have to remove the engine to repair the bike. They're "short staffed" and "Yamaha doesn't pay them enough to perform the recall work". They're opting to take in bikes for which they can charge full price while my bike and thousands of others like mine sit unused and unsellable, because no one wants an unridable motorcycle. I've spoken with and written Yamaha customer service. Their reasoning for not doing more to make sure the work gets done, is that "every dealership is privately owned" and they "can't tell their dealships how to behave or what to do." They do however, recommend that I don't ride the bike until it's repaired and that I can "feel free to look for another dealer to do the repairs". Wow. Thanks for absolutely nothing. I've literally called every Yamaha dealership in a 60 mile radius of where I live. Some will actually tell you that they're simply refusing to do any recall work. These recalls are based on manufacturer defects that could cause life threatening injuries or death. It seems clear that Yamaha has a responsibility to their customers and are refusing to do anything about it.
Additional Notes:
There are currently THREE recalls on this motorcycle not TWO. I have now been waiting for the recall repairs to be done since February, 2021. It is currently June, 2022. Which means I've been waiting for 17 months to have my motorcycle repaired. I'm on "waiting lists" at these dealerships: Highland’s Yamaha, Countryside, IL, Rich’s Yamaha, Lockport, IL, and DuPage Honda/Yamaha, West Chicago, IL. I was told by several people at these dealerships the following reasons why they haven't gotten to me - or quite frankly, simply refuse to do the work. That is, unless it's winter, when they have nothing better to do - and good luck getting a bike to a dealership in Illinois in the middle of winter. The first excuse is that, "it's just too much work". They have to remove the engine to repair the bike. They're "short staffed" and "Yamaha doesn't pay them enough to perform the recall work". They're opting to take in bikes for which they can charge full price while my bike and thousands of others like mine sit unused and unsellable, because no one wants an unridable motorcycle. I've spoken with and written Yamaha customer service. Their reasoning for not doing more to make sure the work gets done, is that "every dealership is privately owned" and they "can't tell their dealships how to behave or what to do." They do however, recommend that I don't ride the bike until it's repaired and that I can "feel free to look for another dealer to do the repairs". Wow. Thanks for absolutely nothing. I've literally called every Yamaha dealership in a 60 mile radius of where I live. Some will actually tell you that they're simply refusing to do any recall work. These recalls are based on manufacturer defects that could cause life threatening injuries or death. It seems clear that Yamaha has a responsibility to their customers and are refusing to do anything about it.
Mfg Campaign: 11469563
Recall Date: Jun 16, 2022
Yamaha Motor Corporation, Usa
Defect Description:
POWER TRAIN
Potential Consequences:
There are currently THREE recalls on this motorcycle not TWO. I have now been waiting for the recall repairs to be done since February, 2021. It is currently June, 2022. Which means I've been waiting for 17 months to have my motorcycle repaired. I'm on "waiting lists" at these dealerships: Highland’s Yamaha, Countryside, IL, Rich’s Yamaha, Lockport, IL, and DuPage Honda/Yamaha, West Chicago, IL. I was told by several people at these dealerships the following reasons why they haven't gotten to me - or quite frankly, simply refuse to do the work. That is, unless it's winter, when they have nothing better to do - and good luck getting a bike to a dealership in Illinois in the middle of winter. The first excuse is that, "it's just too much work". They have to remove the engine to repair the bike. They're "short staffed" and "Yamaha doesn't pay them enough to perform the recall work". They're opting to take in bikes for which they can charge full price while my bike and thousands of others like mine sit unused and unsellable, because no one wants an unridable motorcycle. I've spoken with and written Yamaha customer service. Their reasoning for not doing more to make sure the work gets done, is that "every dealership is privately owned" and they "can't tell their dealships how to behave or what to do." They do however, recommend that I don't ride the bike until it's repaired and that I can "feel free to look for another dealer to do the repairs". Wow. Thanks for absolutely nothing. I've literally called every Yamaha dealership in a 60 mile radius of where I live. Some will actually tell you that they're simply refusing to do any recall work. These recalls are based on manufacturer defects that could cause life threatening injuries or death. It seems clear that Yamaha has a responsibility to their customers and are refusing to do anything about it.
Corrective Action:
There are currently THREE recalls on this motorcycle not TWO. I have now been waiting for the recall repairs to be done since February, 2021. It is currently June, 2022. Which means I've been waiting for 17 months to have my motorcycle repaired. I'm on "waiting lists" at these dealerships: Highland’s Yamaha, Countryside, IL, Rich’s Yamaha, Lockport, IL, and DuPage Honda/Yamaha, West Chicago, IL. I was told by several people at these dealerships the following reasons why they haven't gotten to me - or quite frankly, simply refuse to do the work. That is, unless it's winter, when they have nothing better to do - and good luck getting a bike to a dealership in Illinois in the middle of winter. The first excuse is that, "it's just too much work". They have to remove the engine to repair the bike. They're "short staffed" and "Yamaha doesn't pay them enough to perform the recall work". They're opting to take in bikes for which they can charge full price while my bike and thousands of others like mine sit unused and unsellable, because no one wants an unridable motorcycle. I've spoken with and written Yamaha customer service. Their reasoning for not doing more to make sure the work gets done, is that "every dealership is privately owned" and they "can't tell their dealships how to behave or what to do." They do however, recommend that I don't ride the bike until it's repaired and that I can "feel free to look for another dealer to do the repairs". Wow. Thanks for absolutely nothing. I've literally called every Yamaha dealership in a 60 mile radius of where I live. Some will actually tell you that they're simply refusing to do any recall work. These recalls are based on manufacturer defects that could cause life threatening injuries or death. It seems clear that Yamaha has a responsibility to their customers and are refusing to do anything about it.
Additional Notes:
There are currently THREE recalls on this motorcycle not TWO. I have now been waiting for the recall repairs to be done since February, 2021. It is currently June, 2022. Which means I've been waiting for 17 months to have my motorcycle repaired. I'm on "waiting lists" at these dealerships: Highland’s Yamaha, Countryside, IL, Rich’s Yamaha, Lockport, IL, and DuPage Honda/Yamaha, West Chicago, IL. I was told by several people at these dealerships the following reasons why they haven't gotten to me - or quite frankly, simply refuse to do the work. That is, unless it's winter, when they have nothing better to do - and good luck getting a bike to a dealership in Illinois in the middle of winter. The first excuse is that, "it's just too much work". They have to remove the engine to repair the bike. They're "short staffed" and "Yamaha doesn't pay them enough to perform the recall work". They're opting to take in bikes for which they can charge full price while my bike and thousands of others like mine sit unused and unsellable, because no one wants an unridable motorcycle. I've spoken with and written Yamaha customer service. Their reasoning for not doing more to make sure the work gets done, is that "every dealership is privately owned" and they "can't tell their dealships how to behave or what to do." They do however, recommend that I don't ride the bike until it's repaired and that I can "feel free to look for another dealer to do the repairs". Wow. Thanks for absolutely nothing. I've literally called every Yamaha dealership in a 60 mile radius of where I live. Some will actually tell you that they're simply refusing to do any recall work. These recalls are based on manufacturer defects that could cause life threatening injuries or death. It seems clear that Yamaha has a responsibility to their customers and are refusing to do anything about it.
Mfg Campaign: 11469563
Recall Date: Jun 16, 2022
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