Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Winnebago Industries, Inc.
Safety Issue:
Winnebago Industries, Inc. (Winnebago) is recalling certain 2020-2023 Travato, 2021-2023 Solis, and 2022-2023 Ekko motorhomes, equipped with certain Cummins Onan QG 2800i, and Onan QG 2800i EVAP generator sets. The fuel hose between the fuel filter and Injection Pump Module (IPM) may not be properly secured, which can cause a gas leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Apr 28, 2023
Winnebago Industries, Inc.
Safety Issue:
Winnebago Industries, Inc. (Winnebago) is recalling certain 2020-2023 Solis, 2021-2023 Travato, and 2022-2023 Ekko motorhomes, equipped with certain Suburban Manufacturing Company (Suburban) SDS2 2-Burner Drop-in Cooktops with part number 3032AST. The internal aluminum burner tubes that connect to the gas valves may fracture and cause a gas leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 173
Recall Date: Feb 3, 2023
Winnebago Industries, Inc.
Safety Issue:
Winnebago Industries, Inc. (Winnebago) is recalling certain 2021-2022 Solis, Travato, and Ekko vehicles, equipped with GE-ES Double Flipseats. The seat belt retractors may lock up when the vehicle is on a slight incline. As such, these seats fail to comply with the requirements of Federal Motor Vehicle Safety Standards numbers 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Jun 25, 2021
Consumer Complaints
3 ComplaintsWinnebago Industries, Inc.
Defect Description:
EQUIPMENT
Potential Consequences:
The contact owns a 2022 Winnebago Solis Pocket built on a 2021 Ram Promaster 1500. The contact received notification of NHTSA Campaign Number: 23V049000 (Equipment) however, the part to do the recall repair was not yet available. The contact called several local dealers and made them aware of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer Winnebago and Suburban were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2022 Winnebago Solis Pocket built on a 2021 Ram Promaster 1500. The contact received notification of NHTSA Campaign Number: 23V049000 (Equipment) however, the part to do the recall repair was not yet available. The contact called several local dealers and made them aware of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer Winnebago and Suburban were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2022 Winnebago Solis Pocket built on a 2021 Ram Promaster 1500. The contact received notification of NHTSA Campaign Number: 23V049000 (Equipment) however, the part to do the recall repair was not yet available. The contact called several local dealers and made them aware of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer Winnebago and Suburban were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11516924
Recall Date: Apr 13, 2023
Winnebago Industries, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While RV was parked for approximately10 hours along the beach in Newfoundland, Canada RV caught fire and burned to the ground. We were asleep, when we were awakened by a popping sound. When we opened our eyes, the RV was already filled with smoke. We did not hear the smoke alarm or carbon monoxide go off. We escaped at the nick of time. I knocked on the van of a neighboring boondocker for help. She called the fire department. But when the fire truck arrived, the RV was already engulfed in flames. We went to bed almost at 12 midnight, the fire happened at approximately 1:30-2AM. There were no indications of problems before we went to bed. May 2022, 2 repairs under warranty were done in California. 1)the Truma was not working properly; 2) the chassis alternator was not charging the AGM battery. My boyfriend suffered burns on his hands, neck and lips and eyelashes. He said he saw flames coming out from under our bed. We were stranded in Canada for 4 days. We lost everything: money, telephone, credit cards and passport.
Corrective Action:
While RV was parked for approximately10 hours along the beach in Newfoundland, Canada RV caught fire and burned to the ground. We were asleep, when we were awakened by a popping sound. When we opened our eyes, the RV was already filled with smoke. We did not hear the smoke alarm or carbon monoxide go off. We escaped at the nick of time. I knocked on the van of a neighboring boondocker for help. She called the fire department. But when the fire truck arrived, the RV was already engulfed in flames. We went to bed almost at 12 midnight, the fire happened at approximately 1:30-2AM. There were no indications of problems before we went to bed. May 2022, 2 repairs under warranty were done in California. 1)the Truma was not working properly; 2) the chassis alternator was not charging the AGM battery. My boyfriend suffered burns on his hands, neck and lips and eyelashes. He said he saw flames coming out from under our bed. We were stranded in Canada for 4 days. We lost everything: money, telephone, credit cards and passport.
Additional Notes:
While RV was parked for approximately10 hours along the beach in Newfoundland, Canada RV caught fire and burned to the ground. We were asleep, when we were awakened by a popping sound. When we opened our eyes, the RV was already filled with smoke. We did not hear the smoke alarm or carbon monoxide go off. We escaped at the nick of time. I knocked on the van of a neighboring boondocker for help. She called the fire department. But when the fire truck arrived, the RV was already engulfed in flames. We went to bed almost at 12 midnight, the fire happened at approximately 1:30-2AM. There were no indications of problems before we went to bed. May 2022, 2 repairs under warranty were done in California. 1)the Truma was not working properly; 2) the chassis alternator was not charging the AGM battery. My boyfriend suffered burns on his hands, neck and lips and eyelashes. He said he saw flames coming out from under our bed. We were stranded in Canada for 4 days. We lost everything: money, telephone, credit cards and passport.
Mfg Campaign: 11502997
Recall Date: Jan 22, 2023
Winnebago Industries, Inc.
Defect Description:
EQUIPMENT:ELECTRICAL:ACCESSORY GENERATOR
Potential Consequences:
The contact owns a 2022 Winnebago Solis constructed on a 2021 Ram Promaster 3500 Chassis. The contact stated that the air condition unit failed to operate as needed due to a defective generator. The vehicle was initially taken to a dealer where a generator sensor was replaced; however, the failure persisted. The contact stated that upon taking her vehicle back to the dealer, she was informed that the generator did not meet the 12-inch specification clearance between the ground and generator; she was informed that the generator only cleared the ground by eight inches. Due to the defect, water from both the front and rear tires would enter the generator during inclement weather; she was also informed that the design defect could potentially lead to a fire. The manufacturer was notified of the failure and denied responsibility for the failure. The vehicle was not repaired. The failure mileage was unknown. The consumer stated the generator was replaced and the mechanics were the ones who made the consumer aware of the clearance problems.
Corrective Action:
The contact owns a 2022 Winnebago Solis constructed on a 2021 Ram Promaster 3500 Chassis. The contact stated that the air condition unit failed to operate as needed due to a defective generator. The vehicle was initially taken to a dealer where a generator sensor was replaced; however, the failure persisted. The contact stated that upon taking her vehicle back to the dealer, she was informed that the generator did not meet the 12-inch specification clearance between the ground and generator; she was informed that the generator only cleared the ground by eight inches. Due to the defect, water from both the front and rear tires would enter the generator during inclement weather; she was also informed that the design defect could potentially lead to a fire. The manufacturer was notified of the failure and denied responsibility for the failure. The vehicle was not repaired. The failure mileage was unknown. The consumer stated the generator was replaced and the mechanics were the ones who made the consumer aware of the clearance problems.
Additional Notes:
The contact owns a 2022 Winnebago Solis constructed on a 2021 Ram Promaster 3500 Chassis. The contact stated that the air condition unit failed to operate as needed due to a defective generator. The vehicle was initially taken to a dealer where a generator sensor was replaced; however, the failure persisted. The contact stated that upon taking her vehicle back to the dealer, she was informed that the generator did not meet the 12-inch specification clearance between the ground and generator; she was informed that the generator only cleared the ground by eight inches. Due to the defect, water from both the front and rear tires would enter the generator during inclement weather; she was also informed that the design defect could potentially lead to a fire. The manufacturer was notified of the failure and denied responsibility for the failure. The vehicle was not repaired. The failure mileage was unknown. The consumer stated the generator was replaced and the mechanics were the ones who made the consumer aware of the clearance problems.
Mfg Campaign: 11471302
Recall Date: Jun 28, 2022
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