Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Winnebago Industries, Inc.
Safety Issue:
Winnebago Industries, Inc. (Winnebago) is recalling certain 2020-2023 Travato, 2021-2023 Solis, and 2022-2023 Ekko motorhomes, equipped with certain Cummins Onan QG 2800i, and Onan QG 2800i EVAP generator sets. The fuel hose between the fuel filter and Injection Pump Module (IPM) may not be properly secured, which can cause a gas leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Apr 28, 2023
Winnebago Industries, Inc.
Safety Issue:
Winnebago Industries, Inc. (Winnebago) is recalling certain 2020-2023 Solis, 2021-2023 Travato, and 2022-2023 Ekko motorhomes, equipped with certain Suburban Manufacturing Company (Suburban) SDS2 2-Burner Drop-in Cooktops with part number 3032AST. The internal aluminum burner tubes that connect to the gas valves may fracture and cause a gas leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 173
Recall Date: Feb 3, 2023
Winnebago Industries, Inc.
Safety Issue:
Winnebago Industries, Inc. (Winnebago) is recalling certain 2021-2022 Solis, Travato, and Ekko vehicles, equipped with GE-ES Double Flipseats. The seat belt retractors may lock up when the vehicle is on a slight incline. As such, these seats fail to comply with the requirements of Federal Motor Vehicle Safety Standards numbers 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Jun 25, 2021
Consumer Complaints
2 ComplaintsWinnebago Industries, Inc.
Defect Description:
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:PLUMBING:POTABLE WATER:STORAGE TANK
Potential Consequences:
This note relates to the Winnebago construction of the vehicle. The grey tank, which can hold up to 20 gallons of water, came out of its fitting under the chassis, as shown in one picture. As shown in another image, the grey tank support has come out of its fitting under the chassis. The final picture shows the lack of support provided by the thin and rusting support bar. We were lucky to have noticed the grey tank falling down while stopped. If this had fallen down at highway speeds, there's no telling what injuries and damages may have occurred. The support bar is simply too flimsy to support the weight of 20 gallons of water over time. Other vehicle owners have noticed similar issues with their grey tank coming loose and having to be re-secured. Our vehicle was inspected and repaired by a commercial truck repair company, report attached. The inspection revealed the support bar is too thin to support the grey tank and should be thicker steel. There was no warning and the only reason we knew there was an issue was because we walked far enough away from the vehicle to see there was a gap between the bottom of the vehicle and the grey tank.
Corrective Action:
This note relates to the Winnebago construction of the vehicle. The grey tank, which can hold up to 20 gallons of water, came out of its fitting under the chassis, as shown in one picture. As shown in another image, the grey tank support has come out of its fitting under the chassis. The final picture shows the lack of support provided by the thin and rusting support bar. We were lucky to have noticed the grey tank falling down while stopped. If this had fallen down at highway speeds, there's no telling what injuries and damages may have occurred. The support bar is simply too flimsy to support the weight of 20 gallons of water over time. Other vehicle owners have noticed similar issues with their grey tank coming loose and having to be re-secured. Our vehicle was inspected and repaired by a commercial truck repair company, report attached. The inspection revealed the support bar is too thin to support the grey tank and should be thicker steel. There was no warning and the only reason we knew there was an issue was because we walked far enough away from the vehicle to see there was a gap between the bottom of the vehicle and the grey tank.
Additional Notes:
This note relates to the Winnebago construction of the vehicle. The grey tank, which can hold up to 20 gallons of water, came out of its fitting under the chassis, as shown in one picture. As shown in another image, the grey tank support has come out of its fitting under the chassis. The final picture shows the lack of support provided by the thin and rusting support bar. We were lucky to have noticed the grey tank falling down while stopped. If this had fallen down at highway speeds, there's no telling what injuries and damages may have occurred. The support bar is simply too flimsy to support the weight of 20 gallons of water over time. Other vehicle owners have noticed similar issues with their grey tank coming loose and having to be re-secured. Our vehicle was inspected and repaired by a commercial truck repair company, report attached. The inspection revealed the support bar is too thin to support the grey tank and should be thicker steel. There was no warning and the only reason we knew there was an issue was because we walked far enough away from the vehicle to see there was a gap between the bottom of the vehicle and the grey tank.
Mfg Campaign: 11545895
Recall Date: Sep 21, 2023
Winnebago Industries, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
THE VEHICLE IS A WINNEBAGO SOLIS (CLASS B RV) THAT'S BUILT ON THE DODGE RAM CHASSIS. WE ARE EXPERIENCING PROBLEMS WITH THE SEAT BELTS, AS ARE SEVERAL OTHER OWNERS I KNOW WHO OWN THE SAME MODEL RV. WINNEBAGO HAS ADDED TWO BENCH SEATS WITH 3-POINT SEAT BELTS. THE SEATS ARE MADE BY A COMPANY CALLED FREEDMAN. IN OUR CASE, WHEN THE VEHICLE IS ON A SLOPE, THE SEAT BELTS FOR THE FREEDMAN BENCH SEAT BECOME STUCK AND CANNOT BE PULLED OUT, SO THE PASSENGER CANNOT BUCKLE IN. WE HAD THE ENTIRE SEAT BELT WITH BUCKLE/HOUSING REPLACED BY A BODY SHOP WITH WINNEBAGO'S APPROVAL; HOWEVER, THE PROBLEM PERSISTS. THE BODY SHOP HAD TAKEN APART THE OLD SEAT BELT AND NOTED THAT THERE IS A LEVELING MECHANISM THAT'S VERY SENSITIVE. WHEN IT'S NOT LEVEL, THE SEAT BELT LOCKS UP. THIS CAUSES PROBLEMS WHEN THE VAN IS PARKED ON A SLOPE -- THE MECHANISM LOCKS UP, SO THE PASSENGER SITTING IN THE BACK SEATS (IN OUR CASE MY CHILD) CANNOT PULL THE SEAT BELTS OUT TO BUCKLE HIMSELF. SEE A VIDEO OF THE PROBLEM HERE: HTTPS://YOUTU.BE/RO6BNJE-LKK
Corrective Action:
THE VEHICLE IS A WINNEBAGO SOLIS (CLASS B RV) THAT'S BUILT ON THE DODGE RAM CHASSIS. WE ARE EXPERIENCING PROBLEMS WITH THE SEAT BELTS, AS ARE SEVERAL OTHER OWNERS I KNOW WHO OWN THE SAME MODEL RV. WINNEBAGO HAS ADDED TWO BENCH SEATS WITH 3-POINT SEAT BELTS. THE SEATS ARE MADE BY A COMPANY CALLED FREEDMAN. IN OUR CASE, WHEN THE VEHICLE IS ON A SLOPE, THE SEAT BELTS FOR THE FREEDMAN BENCH SEAT BECOME STUCK AND CANNOT BE PULLED OUT, SO THE PASSENGER CANNOT BUCKLE IN. WE HAD THE ENTIRE SEAT BELT WITH BUCKLE/HOUSING REPLACED BY A BODY SHOP WITH WINNEBAGO'S APPROVAL; HOWEVER, THE PROBLEM PERSISTS. THE BODY SHOP HAD TAKEN APART THE OLD SEAT BELT AND NOTED THAT THERE IS A LEVELING MECHANISM THAT'S VERY SENSITIVE. WHEN IT'S NOT LEVEL, THE SEAT BELT LOCKS UP. THIS CAUSES PROBLEMS WHEN THE VAN IS PARKED ON A SLOPE -- THE MECHANISM LOCKS UP, SO THE PASSENGER SITTING IN THE BACK SEATS (IN OUR CASE MY CHILD) CANNOT PULL THE SEAT BELTS OUT TO BUCKLE HIMSELF. SEE A VIDEO OF THE PROBLEM HERE: HTTPS://YOUTU.BE/RO6BNJE-LKK
Additional Notes:
THE VEHICLE IS A WINNEBAGO SOLIS (CLASS B RV) THAT'S BUILT ON THE DODGE RAM CHASSIS. WE ARE EXPERIENCING PROBLEMS WITH THE SEAT BELTS, AS ARE SEVERAL OTHER OWNERS I KNOW WHO OWN THE SAME MODEL RV. WINNEBAGO HAS ADDED TWO BENCH SEATS WITH 3-POINT SEAT BELTS. THE SEATS ARE MADE BY A COMPANY CALLED FREEDMAN. IN OUR CASE, WHEN THE VEHICLE IS ON A SLOPE, THE SEAT BELTS FOR THE FREEDMAN BENCH SEAT BECOME STUCK AND CANNOT BE PULLED OUT, SO THE PASSENGER CANNOT BUCKLE IN. WE HAD THE ENTIRE SEAT BELT WITH BUCKLE/HOUSING REPLACED BY A BODY SHOP WITH WINNEBAGO'S APPROVAL; HOWEVER, THE PROBLEM PERSISTS. THE BODY SHOP HAD TAKEN APART THE OLD SEAT BELT AND NOTED THAT THERE IS A LEVELING MECHANISM THAT'S VERY SENSITIVE. WHEN IT'S NOT LEVEL, THE SEAT BELT LOCKS UP. THIS CAUSES PROBLEMS WHEN THE VAN IS PARKED ON A SLOPE -- THE MECHANISM LOCKS UP, SO THE PASSENGER SITTING IN THE BACK SEATS (IN OUR CASE MY CHILD) CANNOT PULL THE SEAT BELTS OUT TO BUCKLE HIMSELF. SEE A VIDEO OF THE PROBLEM HERE: HTTPS://YOUTU.BE/RO6BNJE-LKK
Mfg Campaign: 11404888
Recall Date: Mar 25, 2021
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