Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Winnebago Industries, Inc.
Safety Issue:
Winnebago Industries, Inc. (Winnebago) is recalling certain 2017-2025 Revel, 2020-2025 Navion, Porto, View, Vita, 2022-2023 Adventure Van, and 2024-2025 Ekko motorhomes. Supplemental Restraint System (SRS) wires can be caught in the seat mechanism when the driver or passenger seats are adjusted.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 185
Recall Date: May 7, 2024
Winnebago Industries, Inc.
Safety Issue:
Winnebago Industries, Inc. (Winnebago) is recalling certain 2020-2024 Revel motorhomes. The cables near the lithium batteries may contact the battery hold-down brackets, which can damage the cables and cause a short circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 178
Recall Date: Sep 29, 2023
Consumer Complaints
6 ComplaintsWinnebago Industries, Inc.
Defect Description:
ENGINE
Potential Consequences:
Secondary alternator failed. A known problem with the Sprinters.
Corrective Action:
Secondary alternator failed. A known problem with the Sprinters.
Additional Notes:
Secondary alternator failed. A known problem with the Sprinters.
Mfg Campaign: 11661203
Recall Date: May 15, 2025
Winnebago Industries, Inc.
Defect Description:
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Potential Consequences:
Secondary alternator failed. A known problem with the Sprinters.
Corrective Action:
Secondary alternator failed. A known problem with the Sprinters.
Additional Notes:
Secondary alternator failed. A known problem with the Sprinters.
Mfg Campaign: 11661203
Recall Date: May 15, 2025
Winnebago Industries, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Our 2020 Sprinter (Winnebago Revel) had 13,212 miles on it when I first reported this issue. During our ownership we have experienced many failures of the Advanced Driver Assistance System, one previous failure happened when where a semi-truck was preparing to pass me and was very close behind my van, when my vans cruise control deactivated we quickly slowed down and the driver of the truck had to take evasive maneuvers to avoid an accident. When this failure happens two error messages are displayed on the instrument display behind the steering wheel, “Active Brake Assist Functions Limited see operator’s manual” and “Active distance assistance inoperative”. As of April 2025 this problem is a commonly reported issue with the sprinter van (sprinter distronic failure). It is known that the van will abruptly shut down the cruise control if the vehicle has not detected another vehicle in front of it for a specific period of time and the only way to get the system to work again is to follow another vehicle for approximately 15 minutes. My incident (above) seems to be a safety issue and was reported in a NHTSA report id # 11542979 but no one seems to take it seriously We have had the Van to the dealer and they indicate that they cannot re-create the symptom so they cannot make any attempt to repair it and will not acknowledge the problem exists even though Mercedes Bens has issued bulletins on the problem (LI.54.71-N-075673). Please urge Mercedes to correct this issue.
Corrective Action:
Our 2020 Sprinter (Winnebago Revel) had 13,212 miles on it when I first reported this issue. During our ownership we have experienced many failures of the Advanced Driver Assistance System, one previous failure happened when where a semi-truck was preparing to pass me and was very close behind my van, when my vans cruise control deactivated we quickly slowed down and the driver of the truck had to take evasive maneuvers to avoid an accident. When this failure happens two error messages are displayed on the instrument display behind the steering wheel, “Active Brake Assist Functions Limited see operator’s manual” and “Active distance assistance inoperative”. As of April 2025 this problem is a commonly reported issue with the sprinter van (sprinter distronic failure). It is known that the van will abruptly shut down the cruise control if the vehicle has not detected another vehicle in front of it for a specific period of time and the only way to get the system to work again is to follow another vehicle for approximately 15 minutes. My incident (above) seems to be a safety issue and was reported in a NHTSA report id # 11542979 but no one seems to take it seriously We have had the Van to the dealer and they indicate that they cannot re-create the symptom so they cannot make any attempt to repair it and will not acknowledge the problem exists even though Mercedes Bens has issued bulletins on the problem (LI.54.71-N-075673). Please urge Mercedes to correct this issue.
Additional Notes:
Our 2020 Sprinter (Winnebago Revel) had 13,212 miles on it when I first reported this issue. During our ownership we have experienced many failures of the Advanced Driver Assistance System, one previous failure happened when where a semi-truck was preparing to pass me and was very close behind my van, when my vans cruise control deactivated we quickly slowed down and the driver of the truck had to take evasive maneuvers to avoid an accident. When this failure happens two error messages are displayed on the instrument display behind the steering wheel, “Active Brake Assist Functions Limited see operator’s manual” and “Active distance assistance inoperative”. As of April 2025 this problem is a commonly reported issue with the sprinter van (sprinter distronic failure). It is known that the van will abruptly shut down the cruise control if the vehicle has not detected another vehicle in front of it for a specific period of time and the only way to get the system to work again is to follow another vehicle for approximately 15 minutes. My incident (above) seems to be a safety issue and was reported in a NHTSA report id # 11542979 but no one seems to take it seriously We have had the Van to the dealer and they indicate that they cannot re-create the symptom so they cannot make any attempt to repair it and will not acknowledge the problem exists even though Mercedes Bens has issued bulletins on the problem (LI.54.71-N-075673). Please urge Mercedes to correct this issue.
Mfg Campaign: 11656628
Recall Date: Apr 24, 2025
Winnebago Industries, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Our 2020 Sprinter (Winnebago Revel) had 13,212 miles on it when I first reported this issue. During our ownership we have experienced many failures of the Advanced Driver Assistance System, one previous failure happened when where a semi-truck was preparing to pass me and was very close behind my van, when my vans cruise control deactivated we quickly slowed down and the driver of the truck had to take evasive maneuvers to avoid an accident. When this failure happens two error messages are displayed on the instrument display behind the steering wheel, “Active Brake Assist Functions Limited see operator’s manual” and “Active distance assistance inoperative”. As of April 2025 this problem is a commonly reported issue with the sprinter van (sprinter distronic failure). It is known that the van will abruptly shut down the cruise control if the vehicle has not detected another vehicle in front of it for a specific period of time and the only way to get the system to work again is to follow another vehicle for approximately 15 minutes. My incident (above) seems to be a safety issue and was reported in a NHTSA report id # 11542979 but no one seems to take it seriously We have had the Van to the dealer and they indicate that they cannot re-create the symptom so they cannot make any attempt to repair it and will not acknowledge the problem exists even though Mercedes Bens has issued bulletins on the problem (LI.54.71-N-075673). Please urge Mercedes to correct this issue.
Corrective Action:
Our 2020 Sprinter (Winnebago Revel) had 13,212 miles on it when I first reported this issue. During our ownership we have experienced many failures of the Advanced Driver Assistance System, one previous failure happened when where a semi-truck was preparing to pass me and was very close behind my van, when my vans cruise control deactivated we quickly slowed down and the driver of the truck had to take evasive maneuvers to avoid an accident. When this failure happens two error messages are displayed on the instrument display behind the steering wheel, “Active Brake Assist Functions Limited see operator’s manual” and “Active distance assistance inoperative”. As of April 2025 this problem is a commonly reported issue with the sprinter van (sprinter distronic failure). It is known that the van will abruptly shut down the cruise control if the vehicle has not detected another vehicle in front of it for a specific period of time and the only way to get the system to work again is to follow another vehicle for approximately 15 minutes. My incident (above) seems to be a safety issue and was reported in a NHTSA report id # 11542979 but no one seems to take it seriously We have had the Van to the dealer and they indicate that they cannot re-create the symptom so they cannot make any attempt to repair it and will not acknowledge the problem exists even though Mercedes Bens has issued bulletins on the problem (LI.54.71-N-075673). Please urge Mercedes to correct this issue.
Additional Notes:
Our 2020 Sprinter (Winnebago Revel) had 13,212 miles on it when I first reported this issue. During our ownership we have experienced many failures of the Advanced Driver Assistance System, one previous failure happened when where a semi-truck was preparing to pass me and was very close behind my van, when my vans cruise control deactivated we quickly slowed down and the driver of the truck had to take evasive maneuvers to avoid an accident. When this failure happens two error messages are displayed on the instrument display behind the steering wheel, “Active Brake Assist Functions Limited see operator’s manual” and “Active distance assistance inoperative”. As of April 2025 this problem is a commonly reported issue with the sprinter van (sprinter distronic failure). It is known that the van will abruptly shut down the cruise control if the vehicle has not detected another vehicle in front of it for a specific period of time and the only way to get the system to work again is to follow another vehicle for approximately 15 minutes. My incident (above) seems to be a safety issue and was reported in a NHTSA report id # 11542979 but no one seems to take it seriously We have had the Van to the dealer and they indicate that they cannot re-create the symptom so they cannot make any attempt to repair it and will not acknowledge the problem exists even though Mercedes Bens has issued bulletins on the problem (LI.54.71-N-075673). Please urge Mercedes to correct this issue.
Mfg Campaign: 11656628
Recall Date: Apr 24, 2025
Winnebago Industries, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Our 2020 Sprinter (Winnebago Revel) had 13,212 miles on it when I first reported this issue. During our ownership we have experienced many failures of the Advanced Driver Assistance System, one previous failure happened when where a semi-truck was preparing to pass me and was very close behind my van, when my vans cruise control deactivated we quickly slowed down and the driver of the truck had to take evasive maneuvers to avoid an accident. When this failure happens two error messages are displayed on the instrument display behind the steering wheel, “Active Brake Assist Functions Limited see operator’s manual” and “Active distance assistance inoperative”. As of April 2025 this problem is a commonly reported issue with the sprinter van (sprinter distronic failure). It is known that the van will abruptly shut down the cruise control if the vehicle has not detected another vehicle in front of it for a specific period of time and the only way to get the system to work again is to follow another vehicle for approximately 15 minutes. My incident (above) seems to be a safety issue and was reported in a NHTSA report id # 11542979 but no one seems to take it seriously We have had the Van to the dealer and they indicate that they cannot re-create the symptom so they cannot make any attempt to repair it and will not acknowledge the problem exists even though Mercedes Bens has issued bulletins on the problem (LI.54.71-N-075673). Please urge Mercedes to correct this issue.
Corrective Action:
Our 2020 Sprinter (Winnebago Revel) had 13,212 miles on it when I first reported this issue. During our ownership we have experienced many failures of the Advanced Driver Assistance System, one previous failure happened when where a semi-truck was preparing to pass me and was very close behind my van, when my vans cruise control deactivated we quickly slowed down and the driver of the truck had to take evasive maneuvers to avoid an accident. When this failure happens two error messages are displayed on the instrument display behind the steering wheel, “Active Brake Assist Functions Limited see operator’s manual” and “Active distance assistance inoperative”. As of April 2025 this problem is a commonly reported issue with the sprinter van (sprinter distronic failure). It is known that the van will abruptly shut down the cruise control if the vehicle has not detected another vehicle in front of it for a specific period of time and the only way to get the system to work again is to follow another vehicle for approximately 15 minutes. My incident (above) seems to be a safety issue and was reported in a NHTSA report id # 11542979 but no one seems to take it seriously We have had the Van to the dealer and they indicate that they cannot re-create the symptom so they cannot make any attempt to repair it and will not acknowledge the problem exists even though Mercedes Bens has issued bulletins on the problem (LI.54.71-N-075673). Please urge Mercedes to correct this issue.
Additional Notes:
Our 2020 Sprinter (Winnebago Revel) had 13,212 miles on it when I first reported this issue. During our ownership we have experienced many failures of the Advanced Driver Assistance System, one previous failure happened when where a semi-truck was preparing to pass me and was very close behind my van, when my vans cruise control deactivated we quickly slowed down and the driver of the truck had to take evasive maneuvers to avoid an accident. When this failure happens two error messages are displayed on the instrument display behind the steering wheel, “Active Brake Assist Functions Limited see operator’s manual” and “Active distance assistance inoperative”. As of April 2025 this problem is a commonly reported issue with the sprinter van (sprinter distronic failure). It is known that the van will abruptly shut down the cruise control if the vehicle has not detected another vehicle in front of it for a specific period of time and the only way to get the system to work again is to follow another vehicle for approximately 15 minutes. My incident (above) seems to be a safety issue and was reported in a NHTSA report id # 11542979 but no one seems to take it seriously We have had the Van to the dealer and they indicate that they cannot re-create the symptom so they cannot make any attempt to repair it and will not acknowledge the problem exists even though Mercedes Bens has issued bulletins on the problem (LI.54.71-N-075673). Please urge Mercedes to correct this issue.
Mfg Campaign: 11656628
Recall Date: Apr 24, 2025
Winnebago Industries, Inc.
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2020 Winnebago Revel RV built on a 2020 Mercedes-Benz Sprinter 2500 chassis. The contact stated that while driving approximately 20 MPH, the retractable awning erroneously extended and detached from the RV. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not notified. The contact was concerned that the failure could have occurred while driving on a freeway. The failure mileage was 6,000. The contact stated that they are currently waiting for the necessary parts to repair the vehicle.
Corrective Action:
The contact owns a 2020 Winnebago Revel RV built on a 2020 Mercedes-Benz Sprinter 2500 chassis. The contact stated that while driving approximately 20 MPH, the retractable awning erroneously extended and detached from the RV. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not notified. The contact was concerned that the failure could have occurred while driving on a freeway. The failure mileage was 6,000. The contact stated that they are currently waiting for the necessary parts to repair the vehicle.
Additional Notes:
The contact owns a 2020 Winnebago Revel RV built on a 2020 Mercedes-Benz Sprinter 2500 chassis. The contact stated that while driving approximately 20 MPH, the retractable awning erroneously extended and detached from the RV. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not notified. The contact was concerned that the failure could have occurred while driving on a freeway. The failure mileage was 6,000. The contact stated that they are currently waiting for the necessary parts to repair the vehicle.
Mfg Campaign: 11490327
Recall Date: Oct 21, 2022
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury