Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Winnebago Industries, Inc.
Safety Issue:
Winnebago Industries, Inc. (Winnebago) is recalling certain 2025-2026 Revel Sport, 2024-2025 Vita, 2025 Porto, Adventure Wagon, 2024-2026 View, Revel, Navion, and Ekko motorhomes. Supplemental Restraint System (SRS) wires can be caught in the seat mechanism when the driver or passenger seats are adjusted.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 199
Winnebago Industries, Inc.
Safety Issue:
Winnebago Industries, Inc. (Winnebago) is recalling certain 2024-2025 Ekko motorhomes. The wheel bolts for the spare tire may be missing
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 193
Recall Date: Nov 25, 2024
Winnebago Industries, Inc.
Safety Issue:
Winnebago Industries, Inc. (Winnebago) is recalling certain 2025 Winnebago View, Navion, and 2024-2025 Ekko recreational vehicles equipped with certain GE air conditioners. The air conditioner soft start device may fail and overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 188
Recall Date: Sep 11, 2024
Winnebago Industries, Inc.
Safety Issue:
Winnebago Industries, Inc. (Winnebago) is recalling certain 2021-2025 Ekko motorhomes. The solar charging system was incorrectly designed without sufficient over-current protection, which can allow the circuit to overheat and melt the fuse.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 186
Recall Date: Jul 18, 2024
Winnebago Industries, Inc.
Safety Issue:
Winnebago Industries, Inc. (Winnebago) is recalling certain 2017-2025 Revel, 2020-2025 Navion, Porto, View, Vita, 2022-2023 Adventure Van, and 2024-2025 Ekko motorhomes. Supplemental Restraint System (SRS) wires can be caught in the seat mechanism when the driver or passenger seats are adjusted.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 185
Recall Date: May 7, 2024
Consumer Complaints
14 ComplaintsWinnebago Industries, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
On [XXX] while driving my 2025 Winnebago Ekko 23B at elevations between 5,000 and 6,000 feet, the vehicle repeatedly lost engine power and stalled under specific conditions, creating a significant safety hazard. The issue occurred when the house batteries were below 100% charge, the engine was at idle or low RPM (below 1,250), and the secondary alternator began charging the Lithionics battery system, causing RPMs to drop below 500, complete loss of propulsion (unable to move forward or reverse), and occasional activation of the check engine light with codes P0506, P3002E6, and P30059B. This happened four times, including twice when attempting to pull out from stops, which could have resulted in a collision if traffic had been present—imagine suddenly stalling in an intersection with family aboard. The problem resolved at lower elevations (below 2,000 feet) or when maintaining higher RPMs before charging initiated, but it was reproducible every time the conditions were met at altitude. Despite diagnostics at a Mercedes-Benz dealership , where systems were cleared and no faults found (suspecting the Winnebago-installed secondary alternator), and repairs at the Winnebago Factory Service Center in Forest City, IA , where the Wakespeed regulator was unnecessarily replaced and the issue blamed on Mercedes (suggesting an unsubstantiated "learning mode" at elevation), the root cause remains unaddressed. This defect, reported by multiple other Ekko owners in online forums and directly to Winnebago, violates Mercedes upfitting guidelines against drawing alternator power below 1,200 RPM and poses an ongoing risk of sudden power loss in traffic or on highways. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX] while driving my 2025 Winnebago Ekko 23B at elevations between 5,000 and 6,000 feet, the vehicle repeatedly lost engine power and stalled under specific conditions, creating a significant safety hazard. The issue occurred when the house batteries were below 100% charge, the engine was at idle or low RPM (below 1,250), and the secondary alternator began charging the Lithionics battery system, causing RPMs to drop below 500, complete loss of propulsion (unable to move forward or reverse), and occasional activation of the check engine light with codes P0506, P3002E6, and P30059B. This happened four times, including twice when attempting to pull out from stops, which could have resulted in a collision if traffic had been present—imagine suddenly stalling in an intersection with family aboard. The problem resolved at lower elevations (below 2,000 feet) or when maintaining higher RPMs before charging initiated, but it was reproducible every time the conditions were met at altitude. Despite diagnostics at a Mercedes-Benz dealership , where systems were cleared and no faults found (suspecting the Winnebago-installed secondary alternator), and repairs at the Winnebago Factory Service Center in Forest City, IA , where the Wakespeed regulator was unnecessarily replaced and the issue blamed on Mercedes (suggesting an unsubstantiated "learning mode" at elevation), the root cause remains unaddressed. This defect, reported by multiple other Ekko owners in online forums and directly to Winnebago, violates Mercedes upfitting guidelines against drawing alternator power below 1,200 RPM and poses an ongoing risk of sudden power loss in traffic or on highways. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX] while driving my 2025 Winnebago Ekko 23B at elevations between 5,000 and 6,000 feet, the vehicle repeatedly lost engine power and stalled under specific conditions, creating a significant safety hazard. The issue occurred when the house batteries were below 100% charge, the engine was at idle or low RPM (below 1,250), and the secondary alternator began charging the Lithionics battery system, causing RPMs to drop below 500, complete loss of propulsion (unable to move forward or reverse), and occasional activation of the check engine light with codes P0506, P3002E6, and P30059B. This happened four times, including twice when attempting to pull out from stops, which could have resulted in a collision if traffic had been present—imagine suddenly stalling in an intersection with family aboard. The problem resolved at lower elevations (below 2,000 feet) or when maintaining higher RPMs before charging initiated, but it was reproducible every time the conditions were met at altitude. Despite diagnostics at a Mercedes-Benz dealership , where systems were cleared and no faults found (suspecting the Winnebago-installed secondary alternator), and repairs at the Winnebago Factory Service Center in Forest City, IA , where the Wakespeed regulator was unnecessarily replaced and the issue blamed on Mercedes (suggesting an unsubstantiated "learning mode" at elevation), the root cause remains unaddressed. This defect, reported by multiple other Ekko owners in online forums and directly to Winnebago, violates Mercedes upfitting guidelines against drawing alternator power below 1,200 RPM and poses an ongoing risk of sudden power loss in traffic or on highways. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11675984
Recall Date: Jul 24, 2025
Winnebago Industries, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On [XXX] while driving my 2025 Winnebago Ekko 23B at elevations between 5,000 and 6,000 feet, the vehicle repeatedly lost engine power and stalled under specific conditions, creating a significant safety hazard. The issue occurred when the house batteries were below 100% charge, the engine was at idle or low RPM (below 1,250), and the secondary alternator began charging the Lithionics battery system, causing RPMs to drop below 500, complete loss of propulsion (unable to move forward or reverse), and occasional activation of the check engine light with codes P0506, P3002E6, and P30059B. This happened four times, including twice when attempting to pull out from stops, which could have resulted in a collision if traffic had been present—imagine suddenly stalling in an intersection with family aboard. The problem resolved at lower elevations (below 2,000 feet) or when maintaining higher RPMs before charging initiated, but it was reproducible every time the conditions were met at altitude. Despite diagnostics at a Mercedes-Benz dealership , where systems were cleared and no faults found (suspecting the Winnebago-installed secondary alternator), and repairs at the Winnebago Factory Service Center in Forest City, IA , where the Wakespeed regulator was unnecessarily replaced and the issue blamed on Mercedes (suggesting an unsubstantiated "learning mode" at elevation), the root cause remains unaddressed. This defect, reported by multiple other Ekko owners in online forums and directly to Winnebago, violates Mercedes upfitting guidelines against drawing alternator power below 1,200 RPM and poses an ongoing risk of sudden power loss in traffic or on highways. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX] while driving my 2025 Winnebago Ekko 23B at elevations between 5,000 and 6,000 feet, the vehicle repeatedly lost engine power and stalled under specific conditions, creating a significant safety hazard. The issue occurred when the house batteries were below 100% charge, the engine was at idle or low RPM (below 1,250), and the secondary alternator began charging the Lithionics battery system, causing RPMs to drop below 500, complete loss of propulsion (unable to move forward or reverse), and occasional activation of the check engine light with codes P0506, P3002E6, and P30059B. This happened four times, including twice when attempting to pull out from stops, which could have resulted in a collision if traffic had been present—imagine suddenly stalling in an intersection with family aboard. The problem resolved at lower elevations (below 2,000 feet) or when maintaining higher RPMs before charging initiated, but it was reproducible every time the conditions were met at altitude. Despite diagnostics at a Mercedes-Benz dealership , where systems were cleared and no faults found (suspecting the Winnebago-installed secondary alternator), and repairs at the Winnebago Factory Service Center in Forest City, IA , where the Wakespeed regulator was unnecessarily replaced and the issue blamed on Mercedes (suggesting an unsubstantiated "learning mode" at elevation), the root cause remains unaddressed. This defect, reported by multiple other Ekko owners in online forums and directly to Winnebago, violates Mercedes upfitting guidelines against drawing alternator power below 1,200 RPM and poses an ongoing risk of sudden power loss in traffic or on highways. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX] while driving my 2025 Winnebago Ekko 23B at elevations between 5,000 and 6,000 feet, the vehicle repeatedly lost engine power and stalled under specific conditions, creating a significant safety hazard. The issue occurred when the house batteries were below 100% charge, the engine was at idle or low RPM (below 1,250), and the secondary alternator began charging the Lithionics battery system, causing RPMs to drop below 500, complete loss of propulsion (unable to move forward or reverse), and occasional activation of the check engine light with codes P0506, P3002E6, and P30059B. This happened four times, including twice when attempting to pull out from stops, which could have resulted in a collision if traffic had been present—imagine suddenly stalling in an intersection with family aboard. The problem resolved at lower elevations (below 2,000 feet) or when maintaining higher RPMs before charging initiated, but it was reproducible every time the conditions were met at altitude. Despite diagnostics at a Mercedes-Benz dealership , where systems were cleared and no faults found (suspecting the Winnebago-installed secondary alternator), and repairs at the Winnebago Factory Service Center in Forest City, IA , where the Wakespeed regulator was unnecessarily replaced and the issue blamed on Mercedes (suggesting an unsubstantiated "learning mode" at elevation), the root cause remains unaddressed. This defect, reported by multiple other Ekko owners in online forums and directly to Winnebago, violates Mercedes upfitting guidelines against drawing alternator power below 1,200 RPM and poses an ongoing risk of sudden power loss in traffic or on highways. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11675984
Recall Date: Jul 24, 2025
Winnebago Industries, Inc.
Defect Description:
ENGINE
Potential Consequences:
On [XXX] while driving my 2025 Winnebago Ekko 23B at elevations between 5,000 and 6,000 feet, the vehicle repeatedly lost engine power and stalled under specific conditions, creating a significant safety hazard. The issue occurred when the house batteries were below 100% charge, the engine was at idle or low RPM (below 1,250), and the secondary alternator began charging the Lithionics battery system, causing RPMs to drop below 500, complete loss of propulsion (unable to move forward or reverse), and occasional activation of the check engine light with codes P0506, P3002E6, and P30059B. This happened four times, including twice when attempting to pull out from stops, which could have resulted in a collision if traffic had been present—imagine suddenly stalling in an intersection with family aboard. The problem resolved at lower elevations (below 2,000 feet) or when maintaining higher RPMs before charging initiated, but it was reproducible every time the conditions were met at altitude. Despite diagnostics at a Mercedes-Benz dealership , where systems were cleared and no faults found (suspecting the Winnebago-installed secondary alternator), and repairs at the Winnebago Factory Service Center in Forest City, IA , where the Wakespeed regulator was unnecessarily replaced and the issue blamed on Mercedes (suggesting an unsubstantiated "learning mode" at elevation), the root cause remains unaddressed. This defect, reported by multiple other Ekko owners in online forums and directly to Winnebago, violates Mercedes upfitting guidelines against drawing alternator power below 1,200 RPM and poses an ongoing risk of sudden power loss in traffic or on highways. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX] while driving my 2025 Winnebago Ekko 23B at elevations between 5,000 and 6,000 feet, the vehicle repeatedly lost engine power and stalled under specific conditions, creating a significant safety hazard. The issue occurred when the house batteries were below 100% charge, the engine was at idle or low RPM (below 1,250), and the secondary alternator began charging the Lithionics battery system, causing RPMs to drop below 500, complete loss of propulsion (unable to move forward or reverse), and occasional activation of the check engine light with codes P0506, P3002E6, and P30059B. This happened four times, including twice when attempting to pull out from stops, which could have resulted in a collision if traffic had been present—imagine suddenly stalling in an intersection with family aboard. The problem resolved at lower elevations (below 2,000 feet) or when maintaining higher RPMs before charging initiated, but it was reproducible every time the conditions were met at altitude. Despite diagnostics at a Mercedes-Benz dealership , where systems were cleared and no faults found (suspecting the Winnebago-installed secondary alternator), and repairs at the Winnebago Factory Service Center in Forest City, IA , where the Wakespeed regulator was unnecessarily replaced and the issue blamed on Mercedes (suggesting an unsubstantiated "learning mode" at elevation), the root cause remains unaddressed. This defect, reported by multiple other Ekko owners in online forums and directly to Winnebago, violates Mercedes upfitting guidelines against drawing alternator power below 1,200 RPM and poses an ongoing risk of sudden power loss in traffic or on highways. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX] while driving my 2025 Winnebago Ekko 23B at elevations between 5,000 and 6,000 feet, the vehicle repeatedly lost engine power and stalled under specific conditions, creating a significant safety hazard. The issue occurred when the house batteries were below 100% charge, the engine was at idle or low RPM (below 1,250), and the secondary alternator began charging the Lithionics battery system, causing RPMs to drop below 500, complete loss of propulsion (unable to move forward or reverse), and occasional activation of the check engine light with codes P0506, P3002E6, and P30059B. This happened four times, including twice when attempting to pull out from stops, which could have resulted in a collision if traffic had been present—imagine suddenly stalling in an intersection with family aboard. The problem resolved at lower elevations (below 2,000 feet) or when maintaining higher RPMs before charging initiated, but it was reproducible every time the conditions were met at altitude. Despite diagnostics at a Mercedes-Benz dealership , where systems were cleared and no faults found (suspecting the Winnebago-installed secondary alternator), and repairs at the Winnebago Factory Service Center in Forest City, IA , where the Wakespeed regulator was unnecessarily replaced and the issue blamed on Mercedes (suggesting an unsubstantiated "learning mode" at elevation), the root cause remains unaddressed. This defect, reported by multiple other Ekko owners in online forums and directly to Winnebago, violates Mercedes upfitting guidelines against drawing alternator power below 1,200 RPM and poses an ongoing risk of sudden power loss in traffic or on highways. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11675984
Recall Date: Jul 24, 2025
Winnebago Industries, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Short Answer: Winnebago has not conformed to its obligations with respect to NHTSA Safety Recall # 24V-541 (Winnebago # 186). Our 2025 EKKO 23B was within the scope of NHTSA Safety Recall # 24V-541 (Winnebago # 186). Winnebago did not offer to us a remedy -- other than to disable for an indeterminate length of time the solar charging system to which the recall applies -- within a reasonable time of their discovery and announcement of the recall. Accordingly, we paid for a remedial installation that, in the opinion of the expert in solar charging systems who made the installation, rendered the previously unsafe system safe for use. When Winnebago finally published its proposed remedy, we timely exercised our option to seek reimbursement for the work we'd already commissioned to have the problem cured. Winnebago assigned "case number" 00* * * * 27 to our request. On November 21, 2024, we submitted detailed information to Winnebago in support of our request. On December 17, 2024, Winnebago's customer service representative informed us that Winnebago would not reimburse us for any part of the expenses we had incurred to cure the safety issues addressed in the this recall. To the best of our knowledge, Winnebago denied our request without having physically inspected the replacement system that we installed. We have attached to this complaint most of the documents that we provided to Winnebago by email and hard copy on 11/21/2024. We believe that Winnebago is factually and legally obligated to reimburse us to the extent of our 11/21/2024 request. We assert that Winnebago is not in compliance with its obligations to NHTSA and to us. We object to Winnebago's denial of our request and respectfully suggest that the NHTSA open an investigation into the adequacy of Winnebago's obligations with respect to NHTSA Safety Recall # 24V-541 (Winnebago # 186).
Corrective Action:
Short Answer: Winnebago has not conformed to its obligations with respect to NHTSA Safety Recall # 24V-541 (Winnebago # 186). Our 2025 EKKO 23B was within the scope of NHTSA Safety Recall # 24V-541 (Winnebago # 186). Winnebago did not offer to us a remedy -- other than to disable for an indeterminate length of time the solar charging system to which the recall applies -- within a reasonable time of their discovery and announcement of the recall. Accordingly, we paid for a remedial installation that, in the opinion of the expert in solar charging systems who made the installation, rendered the previously unsafe system safe for use. When Winnebago finally published its proposed remedy, we timely exercised our option to seek reimbursement for the work we'd already commissioned to have the problem cured. Winnebago assigned "case number" 00* * * * 27 to our request. On November 21, 2024, we submitted detailed information to Winnebago in support of our request. On December 17, 2024, Winnebago's customer service representative informed us that Winnebago would not reimburse us for any part of the expenses we had incurred to cure the safety issues addressed in the this recall. To the best of our knowledge, Winnebago denied our request without having physically inspected the replacement system that we installed. We have attached to this complaint most of the documents that we provided to Winnebago by email and hard copy on 11/21/2024. We believe that Winnebago is factually and legally obligated to reimburse us to the extent of our 11/21/2024 request. We assert that Winnebago is not in compliance with its obligations to NHTSA and to us. We object to Winnebago's denial of our request and respectfully suggest that the NHTSA open an investigation into the adequacy of Winnebago's obligations with respect to NHTSA Safety Recall # 24V-541 (Winnebago # 186).
Additional Notes:
Short Answer: Winnebago has not conformed to its obligations with respect to NHTSA Safety Recall # 24V-541 (Winnebago # 186). Our 2025 EKKO 23B was within the scope of NHTSA Safety Recall # 24V-541 (Winnebago # 186). Winnebago did not offer to us a remedy -- other than to disable for an indeterminate length of time the solar charging system to which the recall applies -- within a reasonable time of their discovery and announcement of the recall. Accordingly, we paid for a remedial installation that, in the opinion of the expert in solar charging systems who made the installation, rendered the previously unsafe system safe for use. When Winnebago finally published its proposed remedy, we timely exercised our option to seek reimbursement for the work we'd already commissioned to have the problem cured. Winnebago assigned "case number" 00* * * * 27 to our request. On November 21, 2024, we submitted detailed information to Winnebago in support of our request. On December 17, 2024, Winnebago's customer service representative informed us that Winnebago would not reimburse us for any part of the expenses we had incurred to cure the safety issues addressed in the this recall. To the best of our knowledge, Winnebago denied our request without having physically inspected the replacement system that we installed. We have attached to this complaint most of the documents that we provided to Winnebago by email and hard copy on 11/21/2024. We believe that Winnebago is factually and legally obligated to reimburse us to the extent of our 11/21/2024 request. We assert that Winnebago is not in compliance with its obligations to NHTSA and to us. We object to Winnebago's denial of our request and respectfully suggest that the NHTSA open an investigation into the adequacy of Winnebago's obligations with respect to NHTSA Safety Recall # 24V-541 (Winnebago # 186).
Mfg Campaign: 11631309
Recall Date: Dec 17, 2024
Winnebago Industries, Inc.
Defect Description:
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Potential Consequences:
Short Answer: Winnebago has not conformed to its obligations with respect to NHTSA Safety Recall # 24V-541 (Winnebago # 186). Our 2025 EKKO 23B was within the scope of NHTSA Safety Recall # 24V-541 (Winnebago # 186). Winnebago did not offer to us a remedy -- other than to disable for an indeterminate length of time the solar charging system to which the recall applies -- within a reasonable time of their discovery and announcement of the recall. Accordingly, we paid for a remedial installation that, in the opinion of the expert in solar charging systems who made the installation, rendered the previously unsafe system safe for use. When Winnebago finally published its proposed remedy, we timely exercised our option to seek reimbursement for the work we'd already commissioned to have the problem cured. Winnebago assigned "case number" 00* * * * 27 to our request. On November 21, 2024, we submitted detailed information to Winnebago in support of our request. On December 17, 2024, Winnebago's customer service representative informed us that Winnebago would not reimburse us for any part of the expenses we had incurred to cure the safety issues addressed in the this recall. To the best of our knowledge, Winnebago denied our request without having physically inspected the replacement system that we installed. We have attached to this complaint most of the documents that we provided to Winnebago by email and hard copy on 11/21/2024. We believe that Winnebago is factually and legally obligated to reimburse us to the extent of our 11/21/2024 request. We assert that Winnebago is not in compliance with its obligations to NHTSA and to us. We object to Winnebago's denial of our request and respectfully suggest that the NHTSA open an investigation into the adequacy of Winnebago's obligations with respect to NHTSA Safety Recall # 24V-541 (Winnebago # 186).
Corrective Action:
Short Answer: Winnebago has not conformed to its obligations with respect to NHTSA Safety Recall # 24V-541 (Winnebago # 186). Our 2025 EKKO 23B was within the scope of NHTSA Safety Recall # 24V-541 (Winnebago # 186). Winnebago did not offer to us a remedy -- other than to disable for an indeterminate length of time the solar charging system to which the recall applies -- within a reasonable time of their discovery and announcement of the recall. Accordingly, we paid for a remedial installation that, in the opinion of the expert in solar charging systems who made the installation, rendered the previously unsafe system safe for use. When Winnebago finally published its proposed remedy, we timely exercised our option to seek reimbursement for the work we'd already commissioned to have the problem cured. Winnebago assigned "case number" 00* * * * 27 to our request. On November 21, 2024, we submitted detailed information to Winnebago in support of our request. On December 17, 2024, Winnebago's customer service representative informed us that Winnebago would not reimburse us for any part of the expenses we had incurred to cure the safety issues addressed in the this recall. To the best of our knowledge, Winnebago denied our request without having physically inspected the replacement system that we installed. We have attached to this complaint most of the documents that we provided to Winnebago by email and hard copy on 11/21/2024. We believe that Winnebago is factually and legally obligated to reimburse us to the extent of our 11/21/2024 request. We assert that Winnebago is not in compliance with its obligations to NHTSA and to us. We object to Winnebago's denial of our request and respectfully suggest that the NHTSA open an investigation into the adequacy of Winnebago's obligations with respect to NHTSA Safety Recall # 24V-541 (Winnebago # 186).
Additional Notes:
Short Answer: Winnebago has not conformed to its obligations with respect to NHTSA Safety Recall # 24V-541 (Winnebago # 186). Our 2025 EKKO 23B was within the scope of NHTSA Safety Recall # 24V-541 (Winnebago # 186). Winnebago did not offer to us a remedy -- other than to disable for an indeterminate length of time the solar charging system to which the recall applies -- within a reasonable time of their discovery and announcement of the recall. Accordingly, we paid for a remedial installation that, in the opinion of the expert in solar charging systems who made the installation, rendered the previously unsafe system safe for use. When Winnebago finally published its proposed remedy, we timely exercised our option to seek reimbursement for the work we'd already commissioned to have the problem cured. Winnebago assigned "case number" 00* * * * 27 to our request. On November 21, 2024, we submitted detailed information to Winnebago in support of our request. On December 17, 2024, Winnebago's customer service representative informed us that Winnebago would not reimburse us for any part of the expenses we had incurred to cure the safety issues addressed in the this recall. To the best of our knowledge, Winnebago denied our request without having physically inspected the replacement system that we installed. We have attached to this complaint most of the documents that we provided to Winnebago by email and hard copy on 11/21/2024. We believe that Winnebago is factually and legally obligated to reimburse us to the extent of our 11/21/2024 request. We assert that Winnebago is not in compliance with its obligations to NHTSA and to us. We object to Winnebago's denial of our request and respectfully suggest that the NHTSA open an investigation into the adequacy of Winnebago's obligations with respect to NHTSA Safety Recall # 24V-541 (Winnebago # 186).
Mfg Campaign: 11631309
Recall Date: Dec 17, 2024
Winnebago Industries, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2023 Mercedes-Benz Sprinter 3500. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, however, the RV failed to accelerate as intended. In addition, the contact noticed a burning odor in the interior of the RV. The RV was driven to the shoulder of the road. The contact and the contact's husband exited the RV. The contact stated that the RV burst into flames. The fire department arrived and extinguished the fire. The contact stated that a fire report was filed. The RV was towed to a tow yard. The manufacturer was made aware of the failure. The contact stated that Winnebago is scheduled to complete an inspection in the next few days. The failure mileage was approximately 4,400.
Corrective Action:
The contact owns a 2023 Mercedes-Benz Sprinter 3500. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, however, the RV failed to accelerate as intended. In addition, the contact noticed a burning odor in the interior of the RV. The RV was driven to the shoulder of the road. The contact and the contact's husband exited the RV. The contact stated that the RV burst into flames. The fire department arrived and extinguished the fire. The contact stated that a fire report was filed. The RV was towed to a tow yard. The manufacturer was made aware of the failure. The contact stated that Winnebago is scheduled to complete an inspection in the next few days. The failure mileage was approximately 4,400.
Additional Notes:
The contact owns a 2023 Mercedes-Benz Sprinter 3500. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, however, the RV failed to accelerate as intended. In addition, the contact noticed a burning odor in the interior of the RV. The RV was driven to the shoulder of the road. The contact and the contact's husband exited the RV. The contact stated that the RV burst into flames. The fire department arrived and extinguished the fire. The contact stated that a fire report was filed. The RV was towed to a tow yard. The manufacturer was made aware of the failure. The contact stated that Winnebago is scheduled to complete an inspection in the next few days. The failure mileage was approximately 4,400.
Mfg Campaign: 11611011
Recall Date: Aug 26, 2024
Winnebago Industries, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
A fuse between the solar panels and solar controller melted and caused it to flame up. The incident could have caused a major fire. The problem has occurred on other units with various other owners. No. Winnebago is aware of the incident but we have not heard anything from them. There were no indications that this was going to happen.
Corrective Action:
A fuse between the solar panels and solar controller melted and caused it to flame up. The incident could have caused a major fire. The problem has occurred on other units with various other owners. No. Winnebago is aware of the incident but we have not heard anything from them. There were no indications that this was going to happen.
Additional Notes:
A fuse between the solar panels and solar controller melted and caused it to flame up. The incident could have caused a major fire. The problem has occurred on other units with various other owners. No. Winnebago is aware of the incident but we have not heard anything from them. There were no indications that this was going to happen.
Mfg Campaign: 11608429
Recall Date: Aug 14, 2024
Winnebago Industries, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
A fuse between the solar panels and solar controller melted and caused it to flame up. The incident could have caused a major fire. The problem has occurred on other units with various other owners. No. Winnebago is aware of the incident but we have not heard anything from them. There were no indications that this was going to happen.
Corrective Action:
A fuse between the solar panels and solar controller melted and caused it to flame up. The incident could have caused a major fire. The problem has occurred on other units with various other owners. No. Winnebago is aware of the incident but we have not heard anything from them. There were no indications that this was going to happen.
Additional Notes:
A fuse between the solar panels and solar controller melted and caused it to flame up. The incident could have caused a major fire. The problem has occurred on other units with various other owners. No. Winnebago is aware of the incident but we have not heard anything from them. There were no indications that this was going to happen.
Mfg Campaign: 11608429
Recall Date: Aug 14, 2024
Winnebago Industries, Inc.
Defect Description:
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Potential Consequences:
A fuse between the solar panels and solar controller melted and caused it to flame up. The incident could have caused a major fire. The problem has occurred on other units with various other owners. No. Winnebago is aware of the incident but we have not heard anything from them. There were no indications that this was going to happen.
Corrective Action:
A fuse between the solar panels and solar controller melted and caused it to flame up. The incident could have caused a major fire. The problem has occurred on other units with various other owners. No. Winnebago is aware of the incident but we have not heard anything from them. There were no indications that this was going to happen.
Additional Notes:
A fuse between the solar panels and solar controller melted and caused it to flame up. The incident could have caused a major fire. The problem has occurred on other units with various other owners. No. Winnebago is aware of the incident but we have not heard anything from them. There were no indications that this was going to happen.
Mfg Campaign: 11608429
Recall Date: Aug 14, 2024
Winnebago Industries, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The solar panels on this RV are wired to the solar controller through a 30amp fuse. The fuse holder gets extremely hot during peak solar charging in the afternoon. In order to inspect the 30amp fuse I removed it and it appears to be partially burnt. I am concerned about the heat that is generated at this fuse and fuse holder and I am aware of other Winnebago Ekkos reporting similar findings. I will leave the fuse removed until further notice from Winnebago.
Corrective Action:
The solar panels on this RV are wired to the solar controller through a 30amp fuse. The fuse holder gets extremely hot during peak solar charging in the afternoon. In order to inspect the 30amp fuse I removed it and it appears to be partially burnt. I am concerned about the heat that is generated at this fuse and fuse holder and I am aware of other Winnebago Ekkos reporting similar findings. I will leave the fuse removed until further notice from Winnebago.
Additional Notes:
The solar panels on this RV are wired to the solar controller through a 30amp fuse. The fuse holder gets extremely hot during peak solar charging in the afternoon. In order to inspect the 30amp fuse I removed it and it appears to be partially burnt. I am concerned about the heat that is generated at this fuse and fuse holder and I am aware of other Winnebago Ekkos reporting similar findings. I will leave the fuse removed until further notice from Winnebago.
Mfg Campaign: 11608475
Recall Date: Aug 14, 2024
Winnebago Industries, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Solar 30a fuse melting
Corrective Action:
Solar 30a fuse melting
Additional Notes:
Solar 30a fuse melting
Mfg Campaign: 11608203
Recall Date: Aug 13, 2024
Winnebago Industries, Inc.
Defect Description:
TIRES:SIDEWALL
Potential Consequences:
2025 Winnebago Ekko with 3600 miles. Hankook Dynapro AT2 Extreme 215/85 R16 on driver's front shredded for no apparent reason. Fortunately no accident.
Corrective Action:
2025 Winnebago Ekko with 3600 miles. Hankook Dynapro AT2 Extreme 215/85 R16 on driver's front shredded for no apparent reason. Fortunately no accident.
Additional Notes:
2025 Winnebago Ekko with 3600 miles. Hankook Dynapro AT2 Extreme 215/85 R16 on driver's front shredded for no apparent reason. Fortunately no accident.
Mfg Campaign: 11608236
Recall Date: Aug 13, 2024
Winnebago Industries, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
the fuse behind the Zamp solar controller on our 25 Ekko 23B melted and caused a fire inside the cabinet above the fridge. This resulted in significant damage to the solar controller, wires and the cabinet itself. Not to mention the strong and persistent smoke smell inside the vehicle.
Corrective Action:
the fuse behind the Zamp solar controller on our 25 Ekko 23B melted and caused a fire inside the cabinet above the fridge. This resulted in significant damage to the solar controller, wires and the cabinet itself. Not to mention the strong and persistent smoke smell inside the vehicle.
Additional Notes:
the fuse behind the Zamp solar controller on our 25 Ekko 23B melted and caused a fire inside the cabinet above the fridge. This resulted in significant damage to the solar controller, wires and the cabinet itself. Not to mention the strong and persistent smoke smell inside the vehicle.
Mfg Campaign: 11608068
Recall Date: Aug 12, 2024
Winnebago Industries, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The 30amp electrical fuse connecting the solar panels to the Zamp 40amp controller melted. Lichtsinn Motors, the dealer, was notified and sent pictures of melted fuse. CoachNet technical support was also called, spoke with technician and pictures of melted fuse sent. Detailed message left with Winnebago. Customer service agent said Sept 13th was the notification date for the recall however they have no solution yet.
Corrective Action:
The 30amp electrical fuse connecting the solar panels to the Zamp 40amp controller melted. Lichtsinn Motors, the dealer, was notified and sent pictures of melted fuse. CoachNet technical support was also called, spoke with technician and pictures of melted fuse sent. Detailed message left with Winnebago. Customer service agent said Sept 13th was the notification date for the recall however they have no solution yet.
Additional Notes:
The 30amp electrical fuse connecting the solar panels to the Zamp 40amp controller melted. Lichtsinn Motors, the dealer, was notified and sent pictures of melted fuse. CoachNet technical support was also called, spoke with technician and pictures of melted fuse sent. Detailed message left with Winnebago. Customer service agent said Sept 13th was the notification date for the recall however they have no solution yet.
Mfg Campaign: 11605234
Recall Date: Jul 29, 2024
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