WHITE RIVER MARINE GROUP BOAT TRAILER 2022

Complete listing of complaints and recalls for this vehicle

3
Complaints
0
Recalls

Complaints & Recalls

3 Complaints 0 Recalls

Consumer Complaints

3 Complaints
Tracker Marine, Llc
Campaign: 11587817 Other
May 9, 2024
Defect Description:

STRUCTURE

Potential Consequences:

The contact owns a 2022 White Water Marine Group Tracker Boat Trailer. The contact stated that while driving approximately 45 MPH, the boat trailer's wooden running boards detached from the trailer and almost struck another vehicle. Upon inspection, it was discovered that the wooden running boards had rotted out and the bolts used to secure the running boards had loosened. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was unknown.

Corrective Action:

The contact owns a 2022 White Water Marine Group Tracker Boat Trailer. The contact stated that while driving approximately 45 MPH, the boat trailer's wooden running boards detached from the trailer and almost struck another vehicle. Upon inspection, it was discovered that the wooden running boards had rotted out and the bolts used to secure the running boards had loosened. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was unknown.

Additional Notes:

The contact owns a 2022 White Water Marine Group Tracker Boat Trailer. The contact stated that while driving approximately 45 MPH, the boat trailer's wooden running boards detached from the trailer and almost struck another vehicle. Upon inspection, it was discovered that the wooden running boards had rotted out and the bolts used to secure the running boards had loosened. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was unknown.

Manufacturer: WHITE RIVER MARINE GROUP
Mfg Campaign: 11587817
Notice Date: May 9, 2024
Recall Date: May 9, 2024
Tracker Marine, Llc
Campaign: 11488596 Other
Oct 10, 2022
Defect Description:

WHEELS

Potential Consequences:

this trailer had a safety recall (22v-343) had this recall done in july by dealership in round rock,tx july 2022, then on 10-09-2022 the vehicle experienced catastrophic hub failure causing tire to seperate from trailer and causing us to slide off road nearly causing us to lose control, this issue was not properly addressed

Corrective Action:

this trailer had a safety recall (22v-343) had this recall done in july by dealership in round rock,tx july 2022, then on 10-09-2022 the vehicle experienced catastrophic hub failure causing tire to seperate from trailer and causing us to slide off road nearly causing us to lose control, this issue was not properly addressed

Additional Notes:

this trailer had a safety recall (22v-343) had this recall done in july by dealership in round rock,tx july 2022, then on 10-09-2022 the vehicle experienced catastrophic hub failure causing tire to seperate from trailer and causing us to slide off road nearly causing us to lose control, this issue was not properly addressed

Manufacturer: WHITE RIVER MARINE GROUP
Mfg Campaign: 11488596
Notice Date: Oct 10, 2022
Recall Date: Oct 10, 2022
Tracker Marine, Llc
Campaign: 11477928 Other
Aug 6, 2022
Defect Description:

WHEELS:HUB

Potential Consequences:

I received recall notice 22V-343 from White River Marine Group related to axle hub bearings on my Tracker Marine single axle trailer. I took the trailer into the BPS service center in Auburn Hills, MI and they performed the required maintenance / inspection. Three days later I took the trailer on vacation and the bearing overheated and caused the bearing buddy and chrome hub cap to come off. I sent a text of the defective / broken hub to the BPS service station but did not hear back. I was unable to proceed to my destination and had to take the trailer to a local service station in Naubinway, MI where it remained for two days. I had to purchase a replacement hub and pay to have it installed. Upon returning home I called White River Marine Group and was directed back to the BPS Auburn Hills Service Center. I called them and left a message but did not hear back. I believe the technician overfilled the hub with grease causing the bearing seal to fail and am concerned the other hub may fail as well. I'm also out $150 and am still missing the factory installed hub and cap on the defective axle.

Corrective Action:

I received recall notice 22V-343 from White River Marine Group related to axle hub bearings on my Tracker Marine single axle trailer. I took the trailer into the BPS service center in Auburn Hills, MI and they performed the required maintenance / inspection. Three days later I took the trailer on vacation and the bearing overheated and caused the bearing buddy and chrome hub cap to come off. I sent a text of the defective / broken hub to the BPS service station but did not hear back. I was unable to proceed to my destination and had to take the trailer to a local service station in Naubinway, MI where it remained for two days. I had to purchase a replacement hub and pay to have it installed. Upon returning home I called White River Marine Group and was directed back to the BPS Auburn Hills Service Center. I called them and left a message but did not hear back. I believe the technician overfilled the hub with grease causing the bearing seal to fail and am concerned the other hub may fail as well. I'm also out $150 and am still missing the factory installed hub and cap on the defective axle.

Additional Notes:

I received recall notice 22V-343 from White River Marine Group related to axle hub bearings on my Tracker Marine single axle trailer. I took the trailer into the BPS service center in Auburn Hills, MI and they performed the required maintenance / inspection. Three days later I took the trailer on vacation and the bearing overheated and caused the bearing buddy and chrome hub cap to come off. I sent a text of the defective / broken hub to the BPS service station but did not hear back. I was unable to proceed to my destination and had to take the trailer to a local service station in Naubinway, MI where it remained for two days. I had to purchase a replacement hub and pay to have it installed. Upon returning home I called White River Marine Group and was directed back to the BPS Auburn Hills Service Center. I called them and left a message but did not hear back. I believe the technician overfilled the hub with grease causing the bearing seal to fail and am concerned the other hub may fail as well. I'm also out $150 and am still missing the factory installed hub and cap on the defective axle.

Manufacturer: WHITE RIVER MARINE GROUP
Mfg Campaign: 11477928
Notice Date: Aug 6, 2022
Recall Date: Aug 6, 2022

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