WESTERN STAR 47X 2023

Complete listing of complaints and recalls for this vehicle

1
Complaints
25
Recalls

Complaints & Recalls

1 Complaints 25 Recalls

Official Safety Recalls - Important!

25 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Daimler Trucks North America, Llc
NHTSA Campaign: 25V326000 SAFETY RECALL
22.3K Vehicles Affected
Recall Date: May 19, 2025
Safety Issue:

Daimler Trucks North America (DTNA) is recalling certain 2020-2026 Western Star 49X and 2021-2026 Western Star 47X vehicles. A stud connecting the battery to the starter at the frame rail may have been incorrectly installed, which can cause a short circuit.

Potential Risk:
A short circuit increases the risk of a fire.
FREE Recall Solution:
DTNA will inspect and replace damaged cables and loose hardware. In addition, DTNA will properly tighten hardware and install dielectric tape. All repairs will be performed, as necessary, free of charge. Owner notification letters were mailed July 1, 2025. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1020.
Action Required: Contact your local WESTERN STAR dealer to schedule your FREE recall repair.
Manufacturer: WESTERN STAR
Mfg Campaign: F1020
Notice Date: Jul 1, 2025
Recall Date: May 19, 2025
Daimler Trucks North America, Llc
NHTSA Campaign: 24V668000 SAFETY RECALL
16.9K Vehicles Affected
Recall Date: Sep 10, 2024
Safety Issue:

Daimler Trucks North America, LLC (DTNA) is recalling certain 2024-2025 Freightliner 108SD, 2022-2025 Freightliner 114SD, Freightliner Business Class M2, 2025 Freightliner eM2, 2020-2025 Western Star 49X, 2021-2025 Western Star 47X, and 2022-2025 Western Star 57X vehicles that may be upfitted with a body lighting interface controller and replacement brake lights. The brake lights may not illuminate when the brakes are automatically applied during an active brake assist (ABA) event.

Potential Risk:
Brake lights that fail to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.
FREE Recall Solution:
Dealers will update the ABA software, free of charge. Owner notification letters were mailed October 24, 2024. Owners may contact DTNA customer service at 800-745-8000. DTNA's number for this recall is F1009.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local WESTERN STAR dealer to schedule your FREE recall repair.
Manufacturer: WESTERN STAR
Mfg Campaign: F1009
Notice Date: Oct 24, 2024
Recall Date: Sep 10, 2024
Daimler Trucks North America, Llc
NHTSA Campaign: 23V238000 SAFETY RECALL
306 Vehicles Affected
Recall Date: Apr 4, 2023
Safety Issue:

Daimler Trucks North America, LLC (DTNA) is recalling certain 2022 FCCC Shuttle Chassis, 2022-2023 FCCC RV Chassis, FCCC Van Chassis, Van Chassis Gas, 2023 Freightliner Cascadia, Freightliner Business Class M2, Thomas Built Bus School Bus Chassis, Western Star 4700, Western Star 47X, Western Star 4900, and Western Star 49X commercial buses. The tie rod may be missing a fastener, allowing the steer arm to detach.

Potential Risk:
A detached steering arm can result in a sudden loss of steering control, increasing the risk of a crash.
FREE Recall Solution:
DTNA will inspect and repair or replace the tie rod assembly as necessary, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL970.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local WESTERN STAR dealer to schedule your FREE recall repair.
Manufacturer: WESTERN STAR
Mfg Campaign: FL970
Notice Date: Aug 11, 2023
Recall Date: Apr 4, 2023
Daimler Trucks North America, Llc
NHTSA Campaign: 23V073000 SAFETY RECALL
70.2K Vehicles Affected
Recall Date: Feb 10, 2023
Safety Issue:

Daimler Trucks North America, LLC (DTNA) is recalling certain 2017-2023 Freightliner Cascadia, 2020-2023 Western Star 49X, 2021-2023 Western Star 47X, and 2022 Freightliner 114SD vehicles. The brake modulator valves on the front axle may corrode and cause the vehicle to pull to the affected side during braking initiated by Electronic Stability Control (ESC) or Roll Stability Control (RSC).

Potential Risk:
Brakes that pull to one side may cause a sudden change in vehicle direction, increasing the risk of a crash.
FREE Recall Solution:
Dealers will inspect and replace the front brake modulator valves, as necessary. Some vehicles will have a software update which will alert driver when a replacement is required. All repairs will be performed free of charge. Owner notification letters were mailed beginning October 13, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL966.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local WESTERN STAR dealer to schedule your FREE recall repair.
Manufacturer: WESTERN STAR
Mfg Campaign: FL966
Notice Date: Oct 13, 2023
Recall Date: Feb 10, 2023
Daimler Trucks North America, Llc
NHTSA Campaign: 22V817000 SAFETY RECALL
219.4K Vehicles Affected
Recall Date: Nov 1, 2022
Safety Issue:

Daimler Trucks North America, LLC (DTNA) is recalling certain 2017-2023 Freightliner Cascadia, 2020-2022 Freightliner Business Class M2, and 2022 Freightliner 114SD, and 2020-2023 Western Star 49X, 2021-2023 Western Star 47X, and 2021-2022 Western Star 57X vehicles. The brake modulator valves on the front axle may corrode and cause the vehicle to pull to the affected side during an Adaptive Cruise Control (ACC) braking event.

Potential Risk:
Brakes that pull to one side during an ACC braking event may cause a sudden change in vehicle direction, increasing the risk of a crash.
FREE Recall Solution:
Dealers will inspect and replace the front brake modulator valves, as necessary. Some vehicles will have a software update which will alert driver when a replacement is required. All repairs will be performed free of charge. Owner notification letters were mailed beginning October 16, 2023. DTNA's number for this recall is FL-958. This recall expands and replaces previous recall 20V-390. All vehicles previously repaired under recall 20V-390 will need to have the new remedy performed.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local WESTERN STAR dealer to schedule your FREE recall repair.
Manufacturer: WESTERN STAR
Mfg Campaign: FL-958
Notice Date: Oct 16, 2023
Recall Date: Nov 1, 2022
Daimler Trucks North America, Llc
NHTSA Campaign: 22V681000 SAFETY RECALL
200 Vehicles Affected
Recall Date: Sep 12, 2022
Safety Issue:

Daimler Trucks North America, LLC (DTNA) is recalling certain 2022-2023 Western Star 49X and 47X vehicles. The u-joint pinch bolt on the steering shaft may detach, which can cause a loss of steering control.

Potential Risk:
A loss of steering control can increase the risk of a crash.
FREE Recall Solution:
Dealers will inspect and repair the joint, as necessary, free of charge. Owner notification letters were mailed October 11, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL952.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local WESTERN STAR dealer to schedule your FREE recall repair.
Manufacturer: WESTERN STAR
Mfg Campaign: FL952
Notice Date: Oct 11, 2022
Recall Date: Sep 12, 2022
Daimler Trucks North America, Llc
NHTSA Campaign: 22V654000 SAFETY RECALL
3.5K Vehicles Affected
Recall Date: Aug 29, 2022
Safety Issue:

Daimler Truck North America, LLC (DTNA) is recalling certain 2020-2023 47X and 49X vehicles. The hood bezel covers may detach.

Potential Risk:
Detached hood bezel covers may cause a road hazard and increase the risk of a crash.
FREE Recall Solution:
Dealers will inspect and install rivets on the hood bezel covers, as necessary, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-951.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local WESTERN STAR dealer to schedule your FREE recall repair.
Manufacturer: WESTERN STAR
Mfg Campaign: FL-951
Notice Date: May 26, 2023
Recall Date: Aug 29, 2022
Daimler Trucks North America, Llc
NHTSA Campaign: 22V554000 SAFETY RECALL
1.4K Vehicles Affected
Recall Date: Jul 29, 2022
Safety Issue:

Daimler Trucks North America, LLC (DTNA) is recalling certain 2023 Freightliner 108SD, 114SD, Business Class M2, Cascadia, 2023 Freightliner FCCC MC, MT45, S2C 106CAB, XCM, S2RV 106CAB, XCR, XCS, and 2023 Western Star 4700, 49X, and 47X vehicles. The engine control module (ECM) may experience an internal short-circuit, which can result in an unexpected engine shut down.

Potential Risk:
Unexpected engine shut down can increase the risk of a crash.
FREE Recall Solution:
Cummins will replace the ECM, free of charge. Owner notification letters are expected to be mailed September 26, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-949.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local WESTERN STAR dealer to schedule your FREE recall repair.
Manufacturer: WESTERN STAR
Mfg Campaign: FL-949
Notice Date: Sep 27, 2022
Recall Date: Jul 29, 2022
Daimler Trucks North America, Llc
NHTSA Campaign: 22V299000 SAFETY RECALL
15 Vehicles Affected
Recall Date: May 4, 2022
Safety Issue:

Daimler Trucks North America, LLC (DTNA) is recalling certain 2023 Western Star 47X and 2022-2023 49X Western Star vehicles. The caliper mounting bolts may loosen and detach, which can reduce brake performance.

Potential Risk:
Reduced brake performance can increase the risk of a crash.
FREE Recall Solution:
Dealers will be inspect and tighten the caliper mounting bolts, as necessary, free of charge. Owner notification letters were mailed July 1, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-930.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local WESTERN STAR dealer to schedule your FREE recall repair.
Manufacturer: WESTERN STAR
Mfg Campaign: FL-930
Notice Date: Jul 1, 2022
Recall Date: May 4, 2022
Daimler Trucks North America, Llc
NHTSA Campaign: 22V227000 SAFETY RECALL
2.3K Vehicles Affected
Recall Date: Apr 7, 2022
Safety Issue:

Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2023 Western Star 47X, 2020-2023 Western Star 49X, and 2021-2022 Western Star 57X vehicles equipped with side air intakes on the hood. The stainless steel cover on the side air intake may loosen and detach from the vehicle.

Potential Risk:
A detached side air intake cover may cause a road hazard and increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the stainless steel cover, free of charge. Owner notification letters were mailed August 8, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-925.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local WESTERN STAR dealer to schedule your FREE recall repair.
Manufacturer: WESTERN STAR
Mfg Campaign: FL-925
Notice Date: Aug 8, 2022
Recall Date: Apr 7, 2022

Consumer Complaints

1 Complaint
Daimler Trucks North America, Llc
Campaign: 11662605 Other
May 22, 2025
Defect Description:

SERVICE BRAKES

Potential Consequences:

Electronic stability control will randomly apply the brakes the truck has been back to the dealership 4 times wabco has been involved and has never been repaired currently I am working with wabco I would like a configuration file to remove the esc from the vehicle they say that would be a safety violation although our newest truck a 2025 western star does not have I need help getting these people to work with use

Corrective Action:

Electronic stability control will randomly apply the brakes the truck has been back to the dealership 4 times wabco has been involved and has never been repaired currently I am working with wabco I would like a configuration file to remove the esc from the vehicle they say that would be a safety violation although our newest truck a 2025 western star does not have I need help getting these people to work with use

Additional Notes:

Electronic stability control will randomly apply the brakes the truck has been back to the dealership 4 times wabco has been involved and has never been repaired currently I am working with wabco I would like a configuration file to remove the esc from the vehicle they say that would be a safety violation although our newest truck a 2025 western star does not have I need help getting these people to work with use

Manufacturer: WESTERN STAR
Mfg Campaign: 11662605
Notice Date: May 22, 2025
Recall Date: May 22, 2025

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