VOLVO XC90 2022

Complete listing of complaints and recalls for this vehicle

38
Complaints
7
Recalls

Complaints & Recalls

38 Complaints 7 Recalls

Official Safety Recalls - Important!

7 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Volvo Car Usa, Llc
NHTSA Campaign: 25V179000 SAFETY RECALL
7.5K Vehicles Affected
Recall Date: Mar 20, 2025
Safety Issue:

Volvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles. The high-voltage battery may experience a short circuit within the battery module when the battery is fully charged and the vehicle is parked.

Potential Risk:
A short circuit in a high-voltage battery increases the risk of a fire.
FREE Recall Solution:
Owners are advised not to charge their vehicles until the remedy has been completed. Dealers will inspect and replace the high-voltage battery module as necessary. In addition, dealers will update the software to monitor the battery. All repairs will be performed free of charge. Owner notification letters were mailed May 28, 2025. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10312.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Action Required: Contact your local VOLVO dealer to schedule your FREE recall repair.
Manufacturer: VOLVO
Mfg Campaign: R10312
Notice Date: May 14, 2025
Recall Date: Mar 20, 2025
Volvo Car Usa, Llc
NHTSA Campaign: 23V827000 SAFETY RECALL
2.9K Vehicles Affected
Recall Date: Dec 7, 2023
Safety Issue:

Volvo Car USA, LLC (Volvo Car) is recalling certain 2015-2024 XC90 vehicles. The second-row seat belt buckle and lower belt anchor bolts may not be tightened properly.

Potential Risk:
An improperly tightened seat belt buckle may not restrain an occupant as intended, increasing their risk of injury during a crash.
FREE Recall Solution:
Dealers will inspect and tighten the second-row seat belt buckle anchorage bolts, as necessary, free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10259.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local VOLVO dealer to schedule your FREE recall repair.
Manufacturer: VOLVO
Mfg Campaign: R10259
Notice Date: Jan 19, 2024
Recall Date: Dec 7, 2023
Volvo Car Usa, Llc
NHTSA Campaign: 23V001000 SAFETY RECALL
74 Vehicles Affected
Recall Date: Jan 5, 2023
Safety Issue:

Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2022 V60CC, XC60, and XC90 vehicles. During steering gear assembly, double screws may have been assembled on top of each other, which can cause a screw to fall into the gearbox housing.

Potential Risk:
A screw inside the gearbox housing can cause the steering wheel to lock up and increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the steering gear, free of charge. Owner notification letters are expected to be mailed March 1, 2023. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10213.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local VOLVO dealer to schedule your FREE recall repair.
Manufacturer: VOLVO
Mfg Campaign: R10213
Notice Date: Jan 31, 2023
Recall Date: Jan 5, 2023
Volvo Car Usa, Llc
NHTSA Campaign: 22V793000 SAFETY RECALL
15.7K Vehicles Affected
Recall Date: Oct 20, 2022
Safety Issue:

Volvo Car USA, LLC (Volvo Car) is recalling certain 2022-2023 S60, V60, S90L, XC60, and XC90 vehicles. An electronic control module (ECM) software error may prevent the combustion engine from starting, causing a loss of drive power.

Potential Risk:
The vehicle may lose drive power as the high voltage battery is depleted, increasing the risk of a crash.
FREE Recall Solution:
Dealers will update the ECM software, free of charge. Owner notification letters are expected to be mailed December 8, 2022. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10198.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local VOLVO dealer to schedule your FREE recall repair.
Manufacturer: VOLVO
Mfg Campaign: R10198
Notice Date: Dec 9, 2022
Recall Date: Oct 20, 2022

Consumer Complaints

38 Complaints
Volvo Car Usa, Llc
Campaign: 11675175 Other
Jul 21, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I park my Volvo in my driveway which has a blind exit to a pedestrian sidewalk. When I start the car and put it in D or B mode, it does not make any sound. This happens in any of the vehicle modes including "Pure" electric where the ICE is not engaged unless the battery runs out. There is no way for oncoming pedestrians to hear the vehicle or to understand that it might pull out of the blind corner. According to the NHTSA Federal Motor Vehicle Safety Standard Number 141 "The final rule requires hybrid and electric vehicles to emit sound at minimum levels while the vehicle is stationary (although not when the vehicle is parked, i.e., when the transmission is in “park”), while in reverse, and while the vehicle is in forward motion up to 30 km/h. (sic) full compliance should be by September 1, 2020" Our 2022 XC90 T8 Recharge does not make any sound while stationary in N, D, or B tranmission modes or while in Hybrid or Pure drive modes. I see this as a serious safety issue and wanted to report it before I have an actual safety incident. Volvo claims that my vehicle is in compliance with all NHTSA safety standards. Their response is attached.

Corrective Action:

I park my Volvo in my driveway which has a blind exit to a pedestrian sidewalk. When I start the car and put it in D or B mode, it does not make any sound. This happens in any of the vehicle modes including "Pure" electric where the ICE is not engaged unless the battery runs out. There is no way for oncoming pedestrians to hear the vehicle or to understand that it might pull out of the blind corner. According to the NHTSA Federal Motor Vehicle Safety Standard Number 141 "The final rule requires hybrid and electric vehicles to emit sound at minimum levels while the vehicle is stationary (although not when the vehicle is parked, i.e., when the transmission is in “park”), while in reverse, and while the vehicle is in forward motion up to 30 km/h. (sic) full compliance should be by September 1, 2020" Our 2022 XC90 T8 Recharge does not make any sound while stationary in N, D, or B tranmission modes or while in Hybrid or Pure drive modes. I see this as a serious safety issue and wanted to report it before I have an actual safety incident. Volvo claims that my vehicle is in compliance with all NHTSA safety standards. Their response is attached.

Additional Notes:

I park my Volvo in my driveway which has a blind exit to a pedestrian sidewalk. When I start the car and put it in D or B mode, it does not make any sound. This happens in any of the vehicle modes including "Pure" electric where the ICE is not engaged unless the battery runs out. There is no way for oncoming pedestrians to hear the vehicle or to understand that it might pull out of the blind corner. According to the NHTSA Federal Motor Vehicle Safety Standard Number 141 "The final rule requires hybrid and electric vehicles to emit sound at minimum levels while the vehicle is stationary (although not when the vehicle is parked, i.e., when the transmission is in “park”), while in reverse, and while the vehicle is in forward motion up to 30 km/h. (sic) full compliance should be by September 1, 2020" Our 2022 XC90 T8 Recharge does not make any sound while stationary in N, D, or B tranmission modes or while in Hybrid or Pure drive modes. I see this as a serious safety issue and wanted to report it before I have an actual safety incident. Volvo claims that my vehicle is in compliance with all NHTSA safety standards. Their response is attached.

Manufacturer: VOLVO
Mfg Campaign: 11675175
Notice Date: Jul 21, 2025
Recall Date: Jul 21, 2025
Volvo Car Usa, Llc
Campaign: 11668145 Other
Jun 20, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The contact owns a 2022 Volvo XC90. The contact received notification of NHTSA Campaign Number: 25V179000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Corrective Action:

The contact owns a 2022 Volvo XC90. The contact received notification of NHTSA Campaign Number: 25V179000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Additional Notes:

The contact owns a 2022 Volvo XC90. The contact received notification of NHTSA Campaign Number: 25V179000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Manufacturer: VOLVO
Mfg Campaign: 11668145
Notice Date: Jun 20, 2025
Recall Date: Jun 20, 2025
Volvo Car Usa, Llc
Campaign: 11615583 Other
Sep 20, 2024
Defect Description:

AIR BAGS

Potential Consequences:

I received an SRS airbag, service urgent, drive to workshop warning. I took the car in six times the first two times they said it was a software update and they failed to update the software the third time they updated the software. It didn’t work the fourth time they said it was the passenger seat and the scale wasn’t working or connecting so it was throwing off the airbag. They fixed that, it didn’t change that warning. I still got the warning. And the last time they said it was a battery issue the battery wires weren’t connecting. They fix that, but after five minutes of driving out of the dealership and a repair shop, the warning came up again.I’ve sent an email to Corporate asking for either a refund or or a new car in accordance with the lemon law of California. They want me to take it in the seventh time which I refuse to do because the car is on safe safe to drive and I have two kids that I cannot keep driving in this car.

Corrective Action:

I received an SRS airbag, service urgent, drive to workshop warning. I took the car in six times the first two times they said it was a software update and they failed to update the software the third time they updated the software. It didn’t work the fourth time they said it was the passenger seat and the scale wasn’t working or connecting so it was throwing off the airbag. They fixed that, it didn’t change that warning. I still got the warning. And the last time they said it was a battery issue the battery wires weren’t connecting. They fix that, but after five minutes of driving out of the dealership and a repair shop, the warning came up again.I’ve sent an email to Corporate asking for either a refund or or a new car in accordance with the lemon law of California. They want me to take it in the seventh time which I refuse to do because the car is on safe safe to drive and I have two kids that I cannot keep driving in this car.

Additional Notes:

I received an SRS airbag, service urgent, drive to workshop warning. I took the car in six times the first two times they said it was a software update and they failed to update the software the third time they updated the software. It didn’t work the fourth time they said it was the passenger seat and the scale wasn’t working or connecting so it was throwing off the airbag. They fixed that, it didn’t change that warning. I still got the warning. And the last time they said it was a battery issue the battery wires weren’t connecting. They fix that, but after five minutes of driving out of the dealership and a repair shop, the warning came up again.I’ve sent an email to Corporate asking for either a refund or or a new car in accordance with the lemon law of California. They want me to take it in the seventh time which I refuse to do because the car is on safe safe to drive and I have two kids that I cannot keep driving in this car.

Manufacturer: VOLVO
Mfg Campaign: 11615583
Notice Date: Sep 20, 2024
Recall Date: Sep 20, 2024
Volvo Car Usa, Llc
Campaign: 11592932 Other
Jun 6, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

There have been three incidents where the following happens: While driving in regular suburban driving, the entire infotainment system and cluster panel (all digital--odometer, tachometer, everything) shut off entirely (go black) and the climate system also shuts off. It goes through some reset cycle and then eventually restarts after several seconds. Both times it has been right after pressing some button on the steering wheel that controls the infotainment or doing some operation with the infotainment system such as skipping a track or making a call. Apple Car Play has not been in use. The first time it was 4-5 months ago (2024). The second time was about 2 months ago. The third time was on June 6, 2024. This third time, while at a red light, everything went black and even the car shut off. Luckily, the car was not moving and within a couple of seconds, without touching anything or changing anything, it restarted itself and the infotainment system and cluster rebooted. I am concerned that this may eventually happen while the car is moving. Will be taken to the dealer for review/repair immediately.

Corrective Action:

There have been three incidents where the following happens: While driving in regular suburban driving, the entire infotainment system and cluster panel (all digital--odometer, tachometer, everything) shut off entirely (go black) and the climate system also shuts off. It goes through some reset cycle and then eventually restarts after several seconds. Both times it has been right after pressing some button on the steering wheel that controls the infotainment or doing some operation with the infotainment system such as skipping a track or making a call. Apple Car Play has not been in use. The first time it was 4-5 months ago (2024). The second time was about 2 months ago. The third time was on June 6, 2024. This third time, while at a red light, everything went black and even the car shut off. Luckily, the car was not moving and within a couple of seconds, without touching anything or changing anything, it restarted itself and the infotainment system and cluster rebooted. I am concerned that this may eventually happen while the car is moving. Will be taken to the dealer for review/repair immediately.

Additional Notes:

There have been three incidents where the following happens: While driving in regular suburban driving, the entire infotainment system and cluster panel (all digital--odometer, tachometer, everything) shut off entirely (go black) and the climate system also shuts off. It goes through some reset cycle and then eventually restarts after several seconds. Both times it has been right after pressing some button on the steering wheel that controls the infotainment or doing some operation with the infotainment system such as skipping a track or making a call. Apple Car Play has not been in use. The first time it was 4-5 months ago (2024). The second time was about 2 months ago. The third time was on June 6, 2024. This third time, while at a red light, everything went black and even the car shut off. Luckily, the car was not moving and within a couple of seconds, without touching anything or changing anything, it restarted itself and the infotainment system and cluster rebooted. I am concerned that this may eventually happen while the car is moving. Will be taken to the dealer for review/repair immediately.

Manufacturer: VOLVO
Mfg Campaign: 11592932
Notice Date: Jun 6, 2024
Recall Date: Jun 6, 2024
Volvo Car Usa, Llc
Campaign: 11583268 Other
Apr 16, 2024
Defect Description:

ENGINE AND ENGINE COOLING

Potential Consequences:

The contact owned a 2022 Volvo XC90. The contact stated that while driving in stop-and-go traffic, the odor of smoke was suddenly present inside the vehicle and moments later smoke was viewed coming from under the hood. The vehicle was stopped and moments after exiting the vehicle the vehicle was engulfed in flames. The fire department was called to the scene and extinguished the flames. During the incident, the vehicle and property inside the vehicle were destroyed. A fire report was taken at the scene and the vehicle was towed to the local towing yard. The cause of the fire was not yet determined. The manufacturer was not yet notified of the failure. The local dealer was contacted. The failure mileage was 11,000

Corrective Action:

The contact owned a 2022 Volvo XC90. The contact stated that while driving in stop-and-go traffic, the odor of smoke was suddenly present inside the vehicle and moments later smoke was viewed coming from under the hood. The vehicle was stopped and moments after exiting the vehicle the vehicle was engulfed in flames. The fire department was called to the scene and extinguished the flames. During the incident, the vehicle and property inside the vehicle were destroyed. A fire report was taken at the scene and the vehicle was towed to the local towing yard. The cause of the fire was not yet determined. The manufacturer was not yet notified of the failure. The local dealer was contacted. The failure mileage was 11,000

Additional Notes:

The contact owned a 2022 Volvo XC90. The contact stated that while driving in stop-and-go traffic, the odor of smoke was suddenly present inside the vehicle and moments later smoke was viewed coming from under the hood. The vehicle was stopped and moments after exiting the vehicle the vehicle was engulfed in flames. The fire department was called to the scene and extinguished the flames. During the incident, the vehicle and property inside the vehicle were destroyed. A fire report was taken at the scene and the vehicle was towed to the local towing yard. The cause of the fire was not yet determined. The manufacturer was not yet notified of the failure. The local dealer was contacted. The failure mileage was 11,000

Manufacturer: VOLVO
Mfg Campaign: 11583268
Notice Date: Apr 16, 2024
Recall Date: Apr 16, 2024
Volvo Car Usa, Llc
Campaign: 11578997 Other
Mar 22, 2024
Defect Description:

ENGINE

Potential Consequences:

I was going 60 mph when the check engine light came on , the car started to jerk and reduce speed. I pulled onto the shoulder until the car stopped. I than proceeded to drive slowly and the turtle appeared on the dash. I drove about another mile until I reached my home doing 30 miles per hour or less.

Corrective Action:

I was going 60 mph when the check engine light came on , the car started to jerk and reduce speed. I pulled onto the shoulder until the car stopped. I than proceeded to drive slowly and the turtle appeared on the dash. I drove about another mile until I reached my home doing 30 miles per hour or less.

Additional Notes:

I was going 60 mph when the check engine light came on , the car started to jerk and reduce speed. I pulled onto the shoulder until the car stopped. I than proceeded to drive slowly and the turtle appeared on the dash. I drove about another mile until I reached my home doing 30 miles per hour or less.

Manufacturer: VOLVO
Mfg Campaign: 11578997
Notice Date: Mar 22, 2024
Recall Date: Mar 22, 2024
Volvo Car Usa, Llc
Campaign: 11578997 Other
Mar 22, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

I was going 60 mph when the check engine light came on , the car started to jerk and reduce speed. I pulled onto the shoulder until the car stopped. I than proceeded to drive slowly and the turtle appeared on the dash. I drove about another mile until I reached my home doing 30 miles per hour or less.

Corrective Action:

I was going 60 mph when the check engine light came on , the car started to jerk and reduce speed. I pulled onto the shoulder until the car stopped. I than proceeded to drive slowly and the turtle appeared on the dash. I drove about another mile until I reached my home doing 30 miles per hour or less.

Additional Notes:

I was going 60 mph when the check engine light came on , the car started to jerk and reduce speed. I pulled onto the shoulder until the car stopped. I than proceeded to drive slowly and the turtle appeared on the dash. I drove about another mile until I reached my home doing 30 miles per hour or less.

Manufacturer: VOLVO
Mfg Campaign: 11578997
Notice Date: Mar 22, 2024
Recall Date: Mar 22, 2024
Volvo Car Usa, Llc
Campaign: 11578997 Other
Mar 22, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I was going 60 mph when the check engine light came on , the car started to jerk and reduce speed. I pulled onto the shoulder until the car stopped. I than proceeded to drive slowly and the turtle appeared on the dash. I drove about another mile until I reached my home doing 30 miles per hour or less.

Corrective Action:

I was going 60 mph when the check engine light came on , the car started to jerk and reduce speed. I pulled onto the shoulder until the car stopped. I than proceeded to drive slowly and the turtle appeared on the dash. I drove about another mile until I reached my home doing 30 miles per hour or less.

Additional Notes:

I was going 60 mph when the check engine light came on , the car started to jerk and reduce speed. I pulled onto the shoulder until the car stopped. I than proceeded to drive slowly and the turtle appeared on the dash. I drove about another mile until I reached my home doing 30 miles per hour or less.

Manufacturer: VOLVO
Mfg Campaign: 11578997
Notice Date: Mar 22, 2024
Recall Date: Mar 22, 2024
Volvo Car Usa, Llc
Campaign: 11556573 Other
Nov 23, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The vehicle is equipped with Park Assist Camera. It automatically activated when reverse gear is engaged. The camera is angled is a way where display screen on front dash shows about half inch of the license plate. According to the dealership, the camera could not be adjusted and it is operation according to factory specs. This is safety issue as it distract the driver.

Corrective Action:

The vehicle is equipped with Park Assist Camera. It automatically activated when reverse gear is engaged. The camera is angled is a way where display screen on front dash shows about half inch of the license plate. According to the dealership, the camera could not be adjusted and it is operation according to factory specs. This is safety issue as it distract the driver.

Additional Notes:

The vehicle is equipped with Park Assist Camera. It automatically activated when reverse gear is engaged. The camera is angled is a way where display screen on front dash shows about half inch of the license plate. According to the dealership, the camera could not be adjusted and it is operation according to factory specs. This is safety issue as it distract the driver.

Manufacturer: VOLVO
Mfg Campaign: 11556573
Notice Date: Nov 23, 2023
Recall Date: Nov 23, 2023
Volvo Car Usa, Llc
Campaign: 11556577 Other
Nov 23, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

During cold weather, and when backing up, the vehicle makes a loud knocking noise as if an accident has occurred. This is an intermittent problem. The vehicle is equipped with Auto-hold brakes. The dealership stated that this might be the issue where the auto-hold is engaging without warring. The dealership tested the brakes and stated that it was operating per manufacturing specs. This issue happened several times so far since 2022. It is a scary moment when feeling as if I had hit some one or some thing.

Corrective Action:

During cold weather, and when backing up, the vehicle makes a loud knocking noise as if an accident has occurred. This is an intermittent problem. The vehicle is equipped with Auto-hold brakes. The dealership stated that this might be the issue where the auto-hold is engaging without warring. The dealership tested the brakes and stated that it was operating per manufacturing specs. This issue happened several times so far since 2022. It is a scary moment when feeling as if I had hit some one or some thing.

Additional Notes:

During cold weather, and when backing up, the vehicle makes a loud knocking noise as if an accident has occurred. This is an intermittent problem. The vehicle is equipped with Auto-hold brakes. The dealership stated that this might be the issue where the auto-hold is engaging without warring. The dealership tested the brakes and stated that it was operating per manufacturing specs. This issue happened several times so far since 2022. It is a scary moment when feeling as if I had hit some one or some thing.

Manufacturer: VOLVO
Mfg Campaign: 11556577
Notice Date: Nov 23, 2023
Recall Date: Nov 23, 2023
Volvo Car Usa, Llc
Campaign: 11556578 Other
Nov 23, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Front sensor not detecting objects when parking. First time the dealership checked it, they said it was operating as designed. The second time, while driving on the freeway, I got a blind spot sensor service required warring error on dashboard. The dealership said that there was a bug residue on the outside sensor.

Corrective Action:

Front sensor not detecting objects when parking. First time the dealership checked it, they said it was operating as designed. The second time, while driving on the freeway, I got a blind spot sensor service required warring error on dashboard. The dealership said that there was a bug residue on the outside sensor.

Additional Notes:

Front sensor not detecting objects when parking. First time the dealership checked it, they said it was operating as designed. The second time, while driving on the freeway, I got a blind spot sensor service required warring error on dashboard. The dealership said that there was a bug residue on the outside sensor.

Manufacturer: VOLVO
Mfg Campaign: 11556578
Notice Date: Nov 23, 2023
Recall Date: Nov 23, 2023
Volvo Car Usa, Llc
Campaign: 11556578 Other
Nov 23, 2023
Defect Description:

BACK OVER PREVENTION: WARNINGS

Potential Consequences:

Front sensor not detecting objects when parking. First time the dealership checked it, they said it was operating as designed. The second time, while driving on the freeway, I got a blind spot sensor service required warring error on dashboard. The dealership said that there was a bug residue on the outside sensor.

Corrective Action:

Front sensor not detecting objects when parking. First time the dealership checked it, they said it was operating as designed. The second time, while driving on the freeway, I got a blind spot sensor service required warring error on dashboard. The dealership said that there was a bug residue on the outside sensor.

Additional Notes:

Front sensor not detecting objects when parking. First time the dealership checked it, they said it was operating as designed. The second time, while driving on the freeway, I got a blind spot sensor service required warring error on dashboard. The dealership said that there was a bug residue on the outside sensor.

Manufacturer: VOLVO
Mfg Campaign: 11556578
Notice Date: Nov 23, 2023
Recall Date: Nov 23, 2023
Volvo Car Usa, Llc
Campaign: 11556578 Other
Nov 23, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: WARNINGS

Potential Consequences:

Front sensor not detecting objects when parking. First time the dealership checked it, they said it was operating as designed. The second time, while driving on the freeway, I got a blind spot sensor service required warring error on dashboard. The dealership said that there was a bug residue on the outside sensor.

Corrective Action:

Front sensor not detecting objects when parking. First time the dealership checked it, they said it was operating as designed. The second time, while driving on the freeway, I got a blind spot sensor service required warring error on dashboard. The dealership said that there was a bug residue on the outside sensor.

Additional Notes:

Front sensor not detecting objects when parking. First time the dealership checked it, they said it was operating as designed. The second time, while driving on the freeway, I got a blind spot sensor service required warring error on dashboard. The dealership said that there was a bug residue on the outside sensor.

Manufacturer: VOLVO
Mfg Campaign: 11556578
Notice Date: Nov 23, 2023
Recall Date: Nov 23, 2023
Volvo Car Usa, Llc
Campaign: 11556579 Other
Nov 23, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The vehicle is equipped with wireless phone charger. I was charging my phone and could not lift it off the charger with my bare hand. According to the dealership test, their test started at 80 degrees Fahrenheit and tested after 10 minutes at 102 degrees Fahrenheit. The dealership stated that the charger is operating as designed. The phone was too hut to handle and could have caused an accident.

Corrective Action:

The vehicle is equipped with wireless phone charger. I was charging my phone and could not lift it off the charger with my bare hand. According to the dealership test, their test started at 80 degrees Fahrenheit and tested after 10 minutes at 102 degrees Fahrenheit. The dealership stated that the charger is operating as designed. The phone was too hut to handle and could have caused an accident.

Additional Notes:

The vehicle is equipped with wireless phone charger. I was charging my phone and could not lift it off the charger with my bare hand. According to the dealership test, their test started at 80 degrees Fahrenheit and tested after 10 minutes at 102 degrees Fahrenheit. The dealership stated that the charger is operating as designed. The phone was too hut to handle and could have caused an accident.

Manufacturer: VOLVO
Mfg Campaign: 11556579
Notice Date: Nov 23, 2023
Recall Date: Nov 23, 2023
Volvo Car Usa, Llc
Campaign: 11547911 Other
Oct 3, 2023
Defect Description:

ENGINE

Potential Consequences:

Driving on the highway, check engine light came on followed by turtle mode and subsequent engine failure. Stranding driver with three small children on the highway. This has occurred several times, again stranding driver and three small children in the middle of nowhere at night having to await a tow truck and find a ride to hotel. Currently in service center for the fourth time with no apparent solution found. Volvo is not helping remedy the solution.

Corrective Action:

Driving on the highway, check engine light came on followed by turtle mode and subsequent engine failure. Stranding driver with three small children on the highway. This has occurred several times, again stranding driver and three small children in the middle of nowhere at night having to await a tow truck and find a ride to hotel. Currently in service center for the fourth time with no apparent solution found. Volvo is not helping remedy the solution.

Additional Notes:

Driving on the highway, check engine light came on followed by turtle mode and subsequent engine failure. Stranding driver with three small children on the highway. This has occurred several times, again stranding driver and three small children in the middle of nowhere at night having to await a tow truck and find a ride to hotel. Currently in service center for the fourth time with no apparent solution found. Volvo is not helping remedy the solution.

Manufacturer: VOLVO
Mfg Campaign: 11547911
Notice Date: Oct 3, 2023
Recall Date: Oct 3, 2023
Volvo Car Usa, Llc
Campaign: 11547911 Other
Oct 3, 2023
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

Driving on the highway, check engine light came on followed by turtle mode and subsequent engine failure. Stranding driver with three small children on the highway. This has occurred several times, again stranding driver and three small children in the middle of nowhere at night having to await a tow truck and find a ride to hotel. Currently in service center for the fourth time with no apparent solution found. Volvo is not helping remedy the solution.

Corrective Action:

Driving on the highway, check engine light came on followed by turtle mode and subsequent engine failure. Stranding driver with three small children on the highway. This has occurred several times, again stranding driver and three small children in the middle of nowhere at night having to await a tow truck and find a ride to hotel. Currently in service center for the fourth time with no apparent solution found. Volvo is not helping remedy the solution.

Additional Notes:

Driving on the highway, check engine light came on followed by turtle mode and subsequent engine failure. Stranding driver with three small children on the highway. This has occurred several times, again stranding driver and three small children in the middle of nowhere at night having to await a tow truck and find a ride to hotel. Currently in service center for the fourth time with no apparent solution found. Volvo is not helping remedy the solution.

Manufacturer: VOLVO
Mfg Campaign: 11547911
Notice Date: Oct 3, 2023
Recall Date: Oct 3, 2023
Volvo Car Usa, Llc
Campaign: 11547449 Other
Sep 30, 2023
Defect Description:

SEATS

Potential Consequences:

We took our Volvo to the dealer today to address another problem with the Volvo care system. We were told it was the back up battery. The car was left at Volvo for no more than 90 minutes. Prior to leaving it with Volvo, we had a convertible car seat installed in the second row, passenger side seat. We have a 26-month-old who rides in it every day. Later today, we picked up our son and ran several errands and returned home tonight around 9 PM. That’s when we discovered that the car seat had been completely disconnected from the vehicle. Apparently this is done to access some component of the car for the repair that was performed. Volvo technicians apparently uninstalled the car seat, performed the repair, and then returned the car seat, uninstalled, right back in the exact spot they had taken it from. The main connection is down behind the seat, at the base, so it was not obvious that the car seat had been uninstalled. Apparently Volvo is not providing instructions to their technicians to ask permission to uninstall a car seat, or to refrain from replacing the car seat without informing drivers that it is not installed. Hopefully Volvo improves this process before a child is hurt or killed because they are not secured to the vehicle.

Corrective Action:

We took our Volvo to the dealer today to address another problem with the Volvo care system. We were told it was the back up battery. The car was left at Volvo for no more than 90 minutes. Prior to leaving it with Volvo, we had a convertible car seat installed in the second row, passenger side seat. We have a 26-month-old who rides in it every day. Later today, we picked up our son and ran several errands and returned home tonight around 9 PM. That’s when we discovered that the car seat had been completely disconnected from the vehicle. Apparently this is done to access some component of the car for the repair that was performed. Volvo technicians apparently uninstalled the car seat, performed the repair, and then returned the car seat, uninstalled, right back in the exact spot they had taken it from. The main connection is down behind the seat, at the base, so it was not obvious that the car seat had been uninstalled. Apparently Volvo is not providing instructions to their technicians to ask permission to uninstall a car seat, or to refrain from replacing the car seat without informing drivers that it is not installed. Hopefully Volvo improves this process before a child is hurt or killed because they are not secured to the vehicle.

Additional Notes:

We took our Volvo to the dealer today to address another problem with the Volvo care system. We were told it was the back up battery. The car was left at Volvo for no more than 90 minutes. Prior to leaving it with Volvo, we had a convertible car seat installed in the second row, passenger side seat. We have a 26-month-old who rides in it every day. Later today, we picked up our son and ran several errands and returned home tonight around 9 PM. That’s when we discovered that the car seat had been completely disconnected from the vehicle. Apparently this is done to access some component of the car for the repair that was performed. Volvo technicians apparently uninstalled the car seat, performed the repair, and then returned the car seat, uninstalled, right back in the exact spot they had taken it from. The main connection is down behind the seat, at the base, so it was not obvious that the car seat had been uninstalled. Apparently Volvo is not providing instructions to their technicians to ask permission to uninstall a car seat, or to refrain from replacing the car seat without informing drivers that it is not installed. Hopefully Volvo improves this process before a child is hurt or killed because they are not secured to the vehicle.

Manufacturer: VOLVO
Mfg Campaign: 11547449
Notice Date: Sep 30, 2023
Recall Date: Sep 30, 2023
Volvo Car Usa, Llc
Campaign: 11547449 Other
Sep 30, 2023
Defect Description:

SEAT BELTS

Potential Consequences:

We took our Volvo to the dealer today to address another problem with the Volvo care system. We were told it was the back up battery. The car was left at Volvo for no more than 90 minutes. Prior to leaving it with Volvo, we had a convertible car seat installed in the second row, passenger side seat. We have a 26-month-old who rides in it every day. Later today, we picked up our son and ran several errands and returned home tonight around 9 PM. That’s when we discovered that the car seat had been completely disconnected from the vehicle. Apparently this is done to access some component of the car for the repair that was performed. Volvo technicians apparently uninstalled the car seat, performed the repair, and then returned the car seat, uninstalled, right back in the exact spot they had taken it from. The main connection is down behind the seat, at the base, so it was not obvious that the car seat had been uninstalled. Apparently Volvo is not providing instructions to their technicians to ask permission to uninstall a car seat, or to refrain from replacing the car seat without informing drivers that it is not installed. Hopefully Volvo improves this process before a child is hurt or killed because they are not secured to the vehicle.

Corrective Action:

We took our Volvo to the dealer today to address another problem with the Volvo care system. We were told it was the back up battery. The car was left at Volvo for no more than 90 minutes. Prior to leaving it with Volvo, we had a convertible car seat installed in the second row, passenger side seat. We have a 26-month-old who rides in it every day. Later today, we picked up our son and ran several errands and returned home tonight around 9 PM. That’s when we discovered that the car seat had been completely disconnected from the vehicle. Apparently this is done to access some component of the car for the repair that was performed. Volvo technicians apparently uninstalled the car seat, performed the repair, and then returned the car seat, uninstalled, right back in the exact spot they had taken it from. The main connection is down behind the seat, at the base, so it was not obvious that the car seat had been uninstalled. Apparently Volvo is not providing instructions to their technicians to ask permission to uninstall a car seat, or to refrain from replacing the car seat without informing drivers that it is not installed. Hopefully Volvo improves this process before a child is hurt or killed because they are not secured to the vehicle.

Additional Notes:

We took our Volvo to the dealer today to address another problem with the Volvo care system. We were told it was the back up battery. The car was left at Volvo for no more than 90 minutes. Prior to leaving it with Volvo, we had a convertible car seat installed in the second row, passenger side seat. We have a 26-month-old who rides in it every day. Later today, we picked up our son and ran several errands and returned home tonight around 9 PM. That’s when we discovered that the car seat had been completely disconnected from the vehicle. Apparently this is done to access some component of the car for the repair that was performed. Volvo technicians apparently uninstalled the car seat, performed the repair, and then returned the car seat, uninstalled, right back in the exact spot they had taken it from. The main connection is down behind the seat, at the base, so it was not obvious that the car seat had been uninstalled. Apparently Volvo is not providing instructions to their technicians to ask permission to uninstall a car seat, or to refrain from replacing the car seat without informing drivers that it is not installed. Hopefully Volvo improves this process before a child is hurt or killed because they are not secured to the vehicle.

Manufacturer: VOLVO
Mfg Campaign: 11547449
Notice Date: Sep 30, 2023
Recall Date: Sep 30, 2023
Volvo Car Usa, Llc
Campaign: 11543669 Other
Sep 10, 2023
Defect Description:

WHEELS

Potential Consequences:

After we purchased the vehicle, we discovered that it did not come with a spare tire. It came with inflator kit. This is a huge safety concern to us. The inflator kit is a quick repair, a temporary tire sealer. The disadvantages with this, as we read online, is that this kit can only be used if the puncture is on the tire’s tread and is not larger than 4 millimeters. It will not work if the puncture is on the tire sidewall. We spend most of our driving in remote areas where there is no cell phone coverage and repair shops are miles away. If we were to be stuck in a remote area without a spare tire, in a 110 degree weather or 20 degree weather it will be catastrophic. We cannot call for help and on a good day, usually we don’t see another person or vehicle for hours. Also, the vehicle does not have space for a spare tire. Dealership or the manufactory needs to provide a warning label that this vehicle does not come with a spare tire. If we had known this formation, we would not have purchased the vehicle.

Corrective Action:

After we purchased the vehicle, we discovered that it did not come with a spare tire. It came with inflator kit. This is a huge safety concern to us. The inflator kit is a quick repair, a temporary tire sealer. The disadvantages with this, as we read online, is that this kit can only be used if the puncture is on the tire’s tread and is not larger than 4 millimeters. It will not work if the puncture is on the tire sidewall. We spend most of our driving in remote areas where there is no cell phone coverage and repair shops are miles away. If we were to be stuck in a remote area without a spare tire, in a 110 degree weather or 20 degree weather it will be catastrophic. We cannot call for help and on a good day, usually we don’t see another person or vehicle for hours. Also, the vehicle does not have space for a spare tire. Dealership or the manufactory needs to provide a warning label that this vehicle does not come with a spare tire. If we had known this formation, we would not have purchased the vehicle.

Additional Notes:

After we purchased the vehicle, we discovered that it did not come with a spare tire. It came with inflator kit. This is a huge safety concern to us. The inflator kit is a quick repair, a temporary tire sealer. The disadvantages with this, as we read online, is that this kit can only be used if the puncture is on the tire’s tread and is not larger than 4 millimeters. It will not work if the puncture is on the tire sidewall. We spend most of our driving in remote areas where there is no cell phone coverage and repair shops are miles away. If we were to be stuck in a remote area without a spare tire, in a 110 degree weather or 20 degree weather it will be catastrophic. We cannot call for help and on a good day, usually we don’t see another person or vehicle for hours. Also, the vehicle does not have space for a spare tire. Dealership or the manufactory needs to provide a warning label that this vehicle does not come with a spare tire. If we had known this formation, we would not have purchased the vehicle.

Manufacturer: VOLVO
Mfg Campaign: 11543669
Notice Date: Sep 10, 2023
Recall Date: Sep 10, 2023
Volvo Car Usa, Llc
Campaign: 11543428 Other
Sep 8, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The vehicle locking system malfunctioned, locking itself with the keys inside the vehicle. The vehicle was in park, the engine was off, I was only out of the vehicle for 30 seconds to 1 minute in time while filling my gas tank. My dog was inside the vehicle, in the back with no access to door locks or keys, it was 90* outside, he was locked in the car for 30minutes until the fire department arrived and broke the rear passenger a window. The vehicle will go in for diagnostic testing 9/12/23 at a Volvo dealership. Volvo USA refused to note the safety concern, they believe the vehicle operated as designed to self-lock if you forget. My vehicle has never self locked in the 1.5 years of owning it, rather it sends you an alert to your phone to inform you that it is unlocked- it does not lock itself. There have been no lights to alert of any possible concerns.

Corrective Action:

The vehicle locking system malfunctioned, locking itself with the keys inside the vehicle. The vehicle was in park, the engine was off, I was only out of the vehicle for 30 seconds to 1 minute in time while filling my gas tank. My dog was inside the vehicle, in the back with no access to door locks or keys, it was 90* outside, he was locked in the car for 30minutes until the fire department arrived and broke the rear passenger a window. The vehicle will go in for diagnostic testing 9/12/23 at a Volvo dealership. Volvo USA refused to note the safety concern, they believe the vehicle operated as designed to self-lock if you forget. My vehicle has never self locked in the 1.5 years of owning it, rather it sends you an alert to your phone to inform you that it is unlocked- it does not lock itself. There have been no lights to alert of any possible concerns.

Additional Notes:

The vehicle locking system malfunctioned, locking itself with the keys inside the vehicle. The vehicle was in park, the engine was off, I was only out of the vehicle for 30 seconds to 1 minute in time while filling my gas tank. My dog was inside the vehicle, in the back with no access to door locks or keys, it was 90* outside, he was locked in the car for 30minutes until the fire department arrived and broke the rear passenger a window. The vehicle will go in for diagnostic testing 9/12/23 at a Volvo dealership. Volvo USA refused to note the safety concern, they believe the vehicle operated as designed to self-lock if you forget. My vehicle has never self locked in the 1.5 years of owning it, rather it sends you an alert to your phone to inform you that it is unlocked- it does not lock itself. There have been no lights to alert of any possible concerns.

Manufacturer: VOLVO
Mfg Campaign: 11543428
Notice Date: Sep 8, 2023
Recall Date: Sep 8, 2023

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