VOLVO XC60 2018

Complete listing of complaints and recalls for this vehicle

50
Complaints
5
Recalls

Complaints & Recalls

50 Complaints 5 Recalls

Official Safety Recalls - Important!

5 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Volvo Car Usa Llc
NHTSA Campaign: 20V503000 SAFETY RECALL
87.2K Vehicles Affected
Recall Date: Aug 25, 2020
Safety Issue:

Volvo Car of N.A., LLC (Volvo Cars) is recalling certain 2018-2020 XC60 vehicles. The nuts that secure the front wipers may not have been sufficiently tightened, possibly causing the wipers to not function properly.

Potential Risk:
The risk of the front wiper arms nut fixation to loosen and not holding the arm in correct position, the wiper function could be reduced and vision could be impaired, thus increasing the risk of a crash.
FREE Recall Solution:
Volvo Car will notify owners, and dealers will tighten the nuts holding the front windshield wiper arms in position, free of charge. The recall began September 29, 2020. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10044.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local VOLVO dealer to schedule your FREE recall repair.
Manufacturer: VOLVO
Mfg Campaign: R10044
Notice Date: Sep 29, 2020
Recall Date: Aug 25, 2020
Volvo Car Usa Llc
NHTSA Campaign: 19V220000 SAFETY RECALL
2.3K Vehicles Affected
Recall Date: Mar 20, 2019
Safety Issue:

Volvo Car USA LLC (Volvo) is recalling certain 2018-2019 XC60 and S90 vehicles. The driver and passenger front seat rail rear flange nuts may not have been installed during assembly.

Potential Risk:
If the nuts are missing, in the event of a crash, the front seat structure and position may be affected, increasing the risk of injury.
FREE Recall Solution:
Volvo will notify owners, and dealers will inspect the front seat rails for missing flange nuts, installing them as necessary, free of charge. The recall began May 7, 2019. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R19931.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local VOLVO dealer to schedule your FREE recall repair.
Manufacturer: VOLVO
Mfg Campaign: R19931
Notice Date: May 7, 2019
Recall Date: Mar 20, 2019
Volvo Car Usa Llc
NHTSA Campaign: 19V046000 SAFETY RECALL
46K Vehicles Affected
Recall Date: Jan 18, 2019
Safety Issue:

Volvo Car USA LLC (Volvo) is recalling certain 2018-2019 Volvo XC60 vehicles. Under certain conditions and cold temperatures, the tailgate lifting arms may freeze which may cause the lifting arms to separate from the vehicle.

Potential Risk:
If the tailgate lifting arms separate, the arms could project rearward with significant force, increasing the risk of injury.
FREE Recall Solution:
Volvo has notified owners, and dealers will replace the tailgate lift arms with an improved designed, free of charge. The recall began May 14, 2019. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89910.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local VOLVO dealer to schedule your FREE recall repair.
Manufacturer: VOLVO
Mfg Campaign: R89910
Notice Date: May 14, 2019
Recall Date: Jan 18, 2019
Volvo Car Usa Llc
NHTSA Campaign: 18V800000 SAFETY RECALL
17.5K Vehicles Affected
Recall Date: Nov 13, 2018
Safety Issue:

Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event of an emergency.

Potential Risk:
If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.
FREE Recall Solution:
Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local VOLVO dealer to schedule your FREE recall repair.
Manufacturer: VOLVO
Mfg Campaign: R39917
Notice Date: Dec 26, 2018
Recall Date: Nov 13, 2018

Consumer Complaints

50 Complaints
Volvo Car Usa, Llc
Campaign: 11635940 Other
Jan 14, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

My air conditioning system failed. The entire dashboard and front seats had to be removed. This included having to replace the A/C evaporator, evacuated A/C refrigerant system, removed center console, removed dshboard and all related components, removed and replaced evaporator, adapter for evaporator, o-rings at expansion valve, reinstalled wiring harness behind dash board and all related clips, Recharged A/C refrigerant system, Additionally, I continually received a power steering disable notification, and parking assist disable notification. This is so frustrating.

Corrective Action:

My air conditioning system failed. The entire dashboard and front seats had to be removed. This included having to replace the A/C evaporator, evacuated A/C refrigerant system, removed center console, removed dshboard and all related components, removed and replaced evaporator, adapter for evaporator, o-rings at expansion valve, reinstalled wiring harness behind dash board and all related clips, Recharged A/C refrigerant system, Additionally, I continually received a power steering disable notification, and parking assist disable notification. This is so frustrating.

Additional Notes:

My air conditioning system failed. The entire dashboard and front seats had to be removed. This included having to replace the A/C evaporator, evacuated A/C refrigerant system, removed center console, removed dshboard and all related components, removed and replaced evaporator, adapter for evaporator, o-rings at expansion valve, reinstalled wiring harness behind dash board and all related clips, Recharged A/C refrigerant system, Additionally, I continually received a power steering disable notification, and parking assist disable notification. This is so frustrating.

Manufacturer: VOLVO
Mfg Campaign: 11635940
Notice Date: Jan 14, 2025
Recall Date: Jan 14, 2025
Volvo Car Usa, Llc
Campaign: 11635940 Other
Jan 14, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

My air conditioning system failed. The entire dashboard and front seats had to be removed. This included having to replace the A/C evaporator, evacuated A/C refrigerant system, removed center console, removed dshboard and all related components, removed and replaced evaporator, adapter for evaporator, o-rings at expansion valve, reinstalled wiring harness behind dash board and all related clips, Recharged A/C refrigerant system, Additionally, I continually received a power steering disable notification, and parking assist disable notification. This is so frustrating.

Corrective Action:

My air conditioning system failed. The entire dashboard and front seats had to be removed. This included having to replace the A/C evaporator, evacuated A/C refrigerant system, removed center console, removed dshboard and all related components, removed and replaced evaporator, adapter for evaporator, o-rings at expansion valve, reinstalled wiring harness behind dash board and all related clips, Recharged A/C refrigerant system, Additionally, I continually received a power steering disable notification, and parking assist disable notification. This is so frustrating.

Additional Notes:

My air conditioning system failed. The entire dashboard and front seats had to be removed. This included having to replace the A/C evaporator, evacuated A/C refrigerant system, removed center console, removed dshboard and all related components, removed and replaced evaporator, adapter for evaporator, o-rings at expansion valve, reinstalled wiring harness behind dash board and all related clips, Recharged A/C refrigerant system, Additionally, I continually received a power steering disable notification, and parking assist disable notification. This is so frustrating.

Manufacturer: VOLVO
Mfg Campaign: 11635940
Notice Date: Jan 14, 2025
Recall Date: Jan 14, 2025
Volvo Car Usa, Llc
Campaign: 11618357 Other
Oct 6, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

When I had to slow down or suddenly stop because there were other cars in front of me, I. stepped on the break, but it did not stop; maybe it slowed down a little, but the acceleration seemed to accelerate faster. I could hear the acceleration sound. I had to push the gear to stop. The car finally stopped. But I almost hit the front car. Similar occurrences happened when I came to a stop signal, which could have involved me in a serious accident, even fatal. I still drive the car because I have only one car. Most of the time, it works normally, but the problem occurs occasionally. I am scared, thinking it will happen again.

Corrective Action:

When I had to slow down or suddenly stop because there were other cars in front of me, I. stepped on the break, but it did not stop; maybe it slowed down a little, but the acceleration seemed to accelerate faster. I could hear the acceleration sound. I had to push the gear to stop. The car finally stopped. But I almost hit the front car. Similar occurrences happened when I came to a stop signal, which could have involved me in a serious accident, even fatal. I still drive the car because I have only one car. Most of the time, it works normally, but the problem occurs occasionally. I am scared, thinking it will happen again.

Additional Notes:

When I had to slow down or suddenly stop because there were other cars in front of me, I. stepped on the break, but it did not stop; maybe it slowed down a little, but the acceleration seemed to accelerate faster. I could hear the acceleration sound. I had to push the gear to stop. The car finally stopped. But I almost hit the front car. Similar occurrences happened when I came to a stop signal, which could have involved me in a serious accident, even fatal. I still drive the car because I have only one car. Most of the time, it works normally, but the problem occurs occasionally. I am scared, thinking it will happen again.

Manufacturer: VOLVO
Mfg Campaign: 11618357
Notice Date: Oct 6, 2024
Recall Date: Oct 6, 2024
Volvo Car Usa, Llc
Campaign: 11618357 Other
Oct 6, 2024
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

When I had to slow down or suddenly stop because there were other cars in front of me, I. stepped on the break, but it did not stop; maybe it slowed down a little, but the acceleration seemed to accelerate faster. I could hear the acceleration sound. I had to push the gear to stop. The car finally stopped. But I almost hit the front car. Similar occurrences happened when I came to a stop signal, which could have involved me in a serious accident, even fatal. I still drive the car because I have only one car. Most of the time, it works normally, but the problem occurs occasionally. I am scared, thinking it will happen again.

Corrective Action:

When I had to slow down or suddenly stop because there were other cars in front of me, I. stepped on the break, but it did not stop; maybe it slowed down a little, but the acceleration seemed to accelerate faster. I could hear the acceleration sound. I had to push the gear to stop. The car finally stopped. But I almost hit the front car. Similar occurrences happened when I came to a stop signal, which could have involved me in a serious accident, even fatal. I still drive the car because I have only one car. Most of the time, it works normally, but the problem occurs occasionally. I am scared, thinking it will happen again.

Additional Notes:

When I had to slow down or suddenly stop because there were other cars in front of me, I. stepped on the break, but it did not stop; maybe it slowed down a little, but the acceleration seemed to accelerate faster. I could hear the acceleration sound. I had to push the gear to stop. The car finally stopped. But I almost hit the front car. Similar occurrences happened when I came to a stop signal, which could have involved me in a serious accident, even fatal. I still drive the car because I have only one car. Most of the time, it works normally, but the problem occurs occasionally. I am scared, thinking it will happen again.

Manufacturer: VOLVO
Mfg Campaign: 11618357
Notice Date: Oct 6, 2024
Recall Date: Oct 6, 2024
Volvo Car Usa, Llc
Campaign: 11618357 Other
Oct 6, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

When I had to slow down or suddenly stop because there were other cars in front of me, I. stepped on the break, but it did not stop; maybe it slowed down a little, but the acceleration seemed to accelerate faster. I could hear the acceleration sound. I had to push the gear to stop. The car finally stopped. But I almost hit the front car. Similar occurrences happened when I came to a stop signal, which could have involved me in a serious accident, even fatal. I still drive the car because I have only one car. Most of the time, it works normally, but the problem occurs occasionally. I am scared, thinking it will happen again.

Corrective Action:

When I had to slow down or suddenly stop because there were other cars in front of me, I. stepped on the break, but it did not stop; maybe it slowed down a little, but the acceleration seemed to accelerate faster. I could hear the acceleration sound. I had to push the gear to stop. The car finally stopped. But I almost hit the front car. Similar occurrences happened when I came to a stop signal, which could have involved me in a serious accident, even fatal. I still drive the car because I have only one car. Most of the time, it works normally, but the problem occurs occasionally. I am scared, thinking it will happen again.

Additional Notes:

When I had to slow down or suddenly stop because there were other cars in front of me, I. stepped on the break, but it did not stop; maybe it slowed down a little, but the acceleration seemed to accelerate faster. I could hear the acceleration sound. I had to push the gear to stop. The car finally stopped. But I almost hit the front car. Similar occurrences happened when I came to a stop signal, which could have involved me in a serious accident, even fatal. I still drive the car because I have only one car. Most of the time, it works normally, but the problem occurs occasionally. I am scared, thinking it will happen again.

Manufacturer: VOLVO
Mfg Campaign: 11618357
Notice Date: Oct 6, 2024
Recall Date: Oct 6, 2024
Volvo Car Usa, Llc
Campaign: 11587470 Other
May 7, 2024
Defect Description:

ENGINE

Potential Consequences:

The contact owns a 2018 Volvo XC60. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 50,000.

Corrective Action:

The contact owns a 2018 Volvo XC60. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 50,000.

Additional Notes:

The contact owns a 2018 Volvo XC60. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 50,000.

Manufacturer: VOLVO
Mfg Campaign: 11587470
Notice Date: May 7, 2024
Recall Date: May 7, 2024
Volvo Car Usa, Llc
Campaign: 11569169 Other
Jan 31, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Vehicle completely had multiple warning lamps come on while I was driving and it was apparent the computer was failing. Car would not turn off when I moved to turn off the ignition knob. When restarted, car would not shift. Car had to be taken to dealership by tow truck. Dealership notes that water leaked through sunroof over time and accumulated under seats of car, entering into electrical systems. This is also noted by owners of other Volvo cars in public forums.

Corrective Action:

Vehicle completely had multiple warning lamps come on while I was driving and it was apparent the computer was failing. Car would not turn off when I moved to turn off the ignition knob. When restarted, car would not shift. Car had to be taken to dealership by tow truck. Dealership notes that water leaked through sunroof over time and accumulated under seats of car, entering into electrical systems. This is also noted by owners of other Volvo cars in public forums.

Additional Notes:

Vehicle completely had multiple warning lamps come on while I was driving and it was apparent the computer was failing. Car would not turn off when I moved to turn off the ignition knob. When restarted, car would not shift. Car had to be taken to dealership by tow truck. Dealership notes that water leaked through sunroof over time and accumulated under seats of car, entering into electrical systems. This is also noted by owners of other Volvo cars in public forums.

Manufacturer: VOLVO
Mfg Campaign: 11569169
Notice Date: Jan 31, 2024
Recall Date: Jan 31, 2024
Volvo Car Usa, Llc
Campaign: 11569169 Other
Jan 31, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Vehicle completely had multiple warning lamps come on while I was driving and it was apparent the computer was failing. Car would not turn off when I moved to turn off the ignition knob. When restarted, car would not shift. Car had to be taken to dealership by tow truck. Dealership notes that water leaked through sunroof over time and accumulated under seats of car, entering into electrical systems. This is also noted by owners of other Volvo cars in public forums.

Corrective Action:

Vehicle completely had multiple warning lamps come on while I was driving and it was apparent the computer was failing. Car would not turn off when I moved to turn off the ignition knob. When restarted, car would not shift. Car had to be taken to dealership by tow truck. Dealership notes that water leaked through sunroof over time and accumulated under seats of car, entering into electrical systems. This is also noted by owners of other Volvo cars in public forums.

Additional Notes:

Vehicle completely had multiple warning lamps come on while I was driving and it was apparent the computer was failing. Car would not turn off when I moved to turn off the ignition knob. When restarted, car would not shift. Car had to be taken to dealership by tow truck. Dealership notes that water leaked through sunroof over time and accumulated under seats of car, entering into electrical systems. This is also noted by owners of other Volvo cars in public forums.

Manufacturer: VOLVO
Mfg Campaign: 11569169
Notice Date: Jan 31, 2024
Recall Date: Jan 31, 2024
Volvo Car Usa, Llc
Campaign: 11565416 Other
Jan 14, 2024
Defect Description:

AIR BAGS

Potential Consequences:

Hello, thanks for your time. I purchased my Volvo XC60 in late 2020 from my local Volvo Manhattan dealership. The vehicle was certified pre-owned with approximately 28k miles on it, and in excellent condition. Less than three years later, I have encountered a material airbag safety issue with a prohibitively high repair cost. The passenger occupant seat sensor has failed (SRS airbag warning light is now on), which means that the passenger airbag no longer functions. This requires a full seat replacement at an exorbitant cost ($4,000+ including parts and labor). The vehicle only has 48k miles driven. I have a family and find it unacceptable that my vehicle is essentially no longer usable unless I make a very expensive repair. I feel this should be 100% covered by Volvo given the vehicle has <50k miles and it is a material safety issue. Thank you. Best, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

Hello, thanks for your time. I purchased my Volvo XC60 in late 2020 from my local Volvo Manhattan dealership. The vehicle was certified pre-owned with approximately 28k miles on it, and in excellent condition. Less than three years later, I have encountered a material airbag safety issue with a prohibitively high repair cost. The passenger occupant seat sensor has failed (SRS airbag warning light is now on), which means that the passenger airbag no longer functions. This requires a full seat replacement at an exorbitant cost ($4,000+ including parts and labor). The vehicle only has 48k miles driven. I have a family and find it unacceptable that my vehicle is essentially no longer usable unless I make a very expensive repair. I feel this should be 100% covered by Volvo given the vehicle has <50k miles and it is a material safety issue. Thank you. Best, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

Hello, thanks for your time. I purchased my Volvo XC60 in late 2020 from my local Volvo Manhattan dealership. The vehicle was certified pre-owned with approximately 28k miles on it, and in excellent condition. Less than three years later, I have encountered a material airbag safety issue with a prohibitively high repair cost. The passenger occupant seat sensor has failed (SRS airbag warning light is now on), which means that the passenger airbag no longer functions. This requires a full seat replacement at an exorbitant cost ($4,000+ including parts and labor). The vehicle only has 48k miles driven. I have a family and find it unacceptable that my vehicle is essentially no longer usable unless I make a very expensive repair. I feel this should be 100% covered by Volvo given the vehicle has <50k miles and it is a material safety issue. Thank you. Best, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: VOLVO
Mfg Campaign: 11565416
Notice Date: Jan 14, 2024
Recall Date: Jan 14, 2024
Volvo Car Usa, Llc
Campaign: 11565416 Other
Jan 14, 2024
Defect Description:

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

Potential Consequences:

Hello, thanks for your time. I purchased my Volvo XC60 in late 2020 from my local Volvo Manhattan dealership. The vehicle was certified pre-owned with approximately 28k miles on it, and in excellent condition. Less than three years later, I have encountered a material airbag safety issue with a prohibitively high repair cost. The passenger occupant seat sensor has failed (SRS airbag warning light is now on), which means that the passenger airbag no longer functions. This requires a full seat replacement at an exorbitant cost ($4,000+ including parts and labor). The vehicle only has 48k miles driven. I have a family and find it unacceptable that my vehicle is essentially no longer usable unless I make a very expensive repair. I feel this should be 100% covered by Volvo given the vehicle has <50k miles and it is a material safety issue. Thank you. Best, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

Hello, thanks for your time. I purchased my Volvo XC60 in late 2020 from my local Volvo Manhattan dealership. The vehicle was certified pre-owned with approximately 28k miles on it, and in excellent condition. Less than three years later, I have encountered a material airbag safety issue with a prohibitively high repair cost. The passenger occupant seat sensor has failed (SRS airbag warning light is now on), which means that the passenger airbag no longer functions. This requires a full seat replacement at an exorbitant cost ($4,000+ including parts and labor). The vehicle only has 48k miles driven. I have a family and find it unacceptable that my vehicle is essentially no longer usable unless I make a very expensive repair. I feel this should be 100% covered by Volvo given the vehicle has <50k miles and it is a material safety issue. Thank you. Best, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

Hello, thanks for your time. I purchased my Volvo XC60 in late 2020 from my local Volvo Manhattan dealership. The vehicle was certified pre-owned with approximately 28k miles on it, and in excellent condition. Less than three years later, I have encountered a material airbag safety issue with a prohibitively high repair cost. The passenger occupant seat sensor has failed (SRS airbag warning light is now on), which means that the passenger airbag no longer functions. This requires a full seat replacement at an exorbitant cost ($4,000+ including parts and labor). The vehicle only has 48k miles driven. I have a family and find it unacceptable that my vehicle is essentially no longer usable unless I make a very expensive repair. I feel this should be 100% covered by Volvo given the vehicle has <50k miles and it is a material safety issue. Thank you. Best, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: VOLVO
Mfg Campaign: 11565416
Notice Date: Jan 14, 2024
Recall Date: Jan 14, 2024
Volvo Car Usa, Llc
Campaign: 11535147 Other
Jul 28, 2023
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

Windshield wiper blade has failed. Previously repaired as part of recall on unsufficient torque on fastening nut. Prior repair has failed and now poses safety risk given low visibility

Corrective Action:

Windshield wiper blade has failed. Previously repaired as part of recall on unsufficient torque on fastening nut. Prior repair has failed and now poses safety risk given low visibility

Additional Notes:

Windshield wiper blade has failed. Previously repaired as part of recall on unsufficient torque on fastening nut. Prior repair has failed and now poses safety risk given low visibility

Manufacturer: VOLVO
Mfg Campaign: 11535147
Notice Date: Jul 28, 2023
Recall Date: Jul 28, 2023
Volvo Car Usa, Llc
Campaign: 11527394 Other
Jun 16, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

The contact owns a 2018 Volvo XC60. The contact stated while driving 75 MPH, The Forward Collision Avoidance feature inadvertently activated, and the vehicle stopped abruptly without warning. The vehicle was taken to the dealer and a software update was performed; however, the failure reoccurred. The vehicle was taken back to the dealer however, the mechanic found no cause for the failure. The contact was informed that the vehicle performed as designed. The vehicle was not repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was 13,000.

Corrective Action:

The contact owns a 2018 Volvo XC60. The contact stated while driving 75 MPH, The Forward Collision Avoidance feature inadvertently activated, and the vehicle stopped abruptly without warning. The vehicle was taken to the dealer and a software update was performed; however, the failure reoccurred. The vehicle was taken back to the dealer however, the mechanic found no cause for the failure. The contact was informed that the vehicle performed as designed. The vehicle was not repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was 13,000.

Additional Notes:

The contact owns a 2018 Volvo XC60. The contact stated while driving 75 MPH, The Forward Collision Avoidance feature inadvertently activated, and the vehicle stopped abruptly without warning. The vehicle was taken to the dealer and a software update was performed; however, the failure reoccurred. The vehicle was taken back to the dealer however, the mechanic found no cause for the failure. The contact was informed that the vehicle performed as designed. The vehicle was not repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was 13,000.

Manufacturer: VOLVO
Mfg Campaign: 11527394
Notice Date: Jun 16, 2023
Recall Date: Jun 16, 2023
Volvo Car Usa, Llc
Campaign: 11521266 Other
May 9, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

While driving, the engine will shut off while stopped and fail to restart when the gas pedal is engaged. The car will not turn on, the steering column and brake pedal lock rendering it completely unresponsive to any attempt to restart the vehicle. It has now happened over six times and Volvo has made two attempts to fix it, but it continuously occurs.

Corrective Action:

While driving, the engine will shut off while stopped and fail to restart when the gas pedal is engaged. The car will not turn on, the steering column and brake pedal lock rendering it completely unresponsive to any attempt to restart the vehicle. It has now happened over six times and Volvo has made two attempts to fix it, but it continuously occurs.

Additional Notes:

While driving, the engine will shut off while stopped and fail to restart when the gas pedal is engaged. The car will not turn on, the steering column and brake pedal lock rendering it completely unresponsive to any attempt to restart the vehicle. It has now happened over six times and Volvo has made two attempts to fix it, but it continuously occurs.

Manufacturer: VOLVO
Mfg Campaign: 11521266
Notice Date: May 9, 2023
Recall Date: May 9, 2023
Volvo Car Usa, Llc
Campaign: 11518428 Other
Apr 22, 2023
Defect Description:

SUSPENSION

Potential Consequences:

There is a know issue with suspension that Volvo is not addressing. XC 60 owners are reporting the car was shuttering and vibrating heavily under acceleration or coasting at different speed (at 30K miles). This is getting more severe with increased mileage. Volvo has redesign the CV joint, but has not advised owners. The issues: 1- The right drive axle had a play 2- Front Prob drive shaft CV Joint is defective: The dealer showed me the new redesigned version where it is marked with a green line. If you don't see the green line on your prob shaft, this means you might have the old design one and will probably be defective. Volvo has redesigned but not replacing the defective part. The vibrations becomes more severe with increased speed and adversely effects steering, maneuverability and control on the vehicle.

Corrective Action:

There is a know issue with suspension that Volvo is not addressing. XC 60 owners are reporting the car was shuttering and vibrating heavily under acceleration or coasting at different speed (at 30K miles). This is getting more severe with increased mileage. Volvo has redesign the CV joint, but has not advised owners. The issues: 1- The right drive axle had a play 2- Front Prob drive shaft CV Joint is defective: The dealer showed me the new redesigned version where it is marked with a green line. If you don't see the green line on your prob shaft, this means you might have the old design one and will probably be defective. Volvo has redesigned but not replacing the defective part. The vibrations becomes more severe with increased speed and adversely effects steering, maneuverability and control on the vehicle.

Additional Notes:

There is a know issue with suspension that Volvo is not addressing. XC 60 owners are reporting the car was shuttering and vibrating heavily under acceleration or coasting at different speed (at 30K miles). This is getting more severe with increased mileage. Volvo has redesign the CV joint, but has not advised owners. The issues: 1- The right drive axle had a play 2- Front Prob drive shaft CV Joint is defective: The dealer showed me the new redesigned version where it is marked with a green line. If you don't see the green line on your prob shaft, this means you might have the old design one and will probably be defective. Volvo has redesigned but not replacing the defective part. The vibrations becomes more severe with increased speed and adversely effects steering, maneuverability and control on the vehicle.

Manufacturer: VOLVO
Mfg Campaign: 11518428
Notice Date: Apr 22, 2023
Recall Date: Apr 22, 2023
Volvo Car Usa, Llc
Campaign: 11503218 Other
Jan 23, 2023
Defect Description:

TIRES

Potential Consequences:

Tires are Continental Cross Contact 255/45R20 105H. Miles - 39,000. Severe vibration started coming from rear of car at speeds starting at 45 mph. Alignment was done which did not resolve the issue. Tires removed from rim and two found to be failing inside. The noise reducing foam glued to the inside wall of the tire tread had become almost entirely detached and bunched up in a unsymmetrical configuration. In addition the rubber on the inside where the foam had been was ablating off the surface. This causes a 10oz imbalance in each tire. Additional photos available if requested.

Corrective Action:

Tires are Continental Cross Contact 255/45R20 105H. Miles - 39,000. Severe vibration started coming from rear of car at speeds starting at 45 mph. Alignment was done which did not resolve the issue. Tires removed from rim and two found to be failing inside. The noise reducing foam glued to the inside wall of the tire tread had become almost entirely detached and bunched up in a unsymmetrical configuration. In addition the rubber on the inside where the foam had been was ablating off the surface. This causes a 10oz imbalance in each tire. Additional photos available if requested.

Additional Notes:

Tires are Continental Cross Contact 255/45R20 105H. Miles - 39,000. Severe vibration started coming from rear of car at speeds starting at 45 mph. Alignment was done which did not resolve the issue. Tires removed from rim and two found to be failing inside. The noise reducing foam glued to the inside wall of the tire tread had become almost entirely detached and bunched up in a unsymmetrical configuration. In addition the rubber on the inside where the foam had been was ablating off the surface. This causes a 10oz imbalance in each tire. Additional photos available if requested.

Manufacturer: VOLVO
Mfg Campaign: 11503218
Notice Date: Jan 23, 2023
Recall Date: Jan 23, 2023
Volvo Car Usa, Llc
Campaign: 11493672 Other
Nov 15, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

Have brought car twice for vibration and shutter when vehicle is driven on highway. The shutter is extreme and only stops when car comes to a dead stop at an intersection or toll. Increasing speed or lowering speed does not stop the extreme shutter felt in wheel and passenger compartment. Car has only 37,000 miles on odometer! This extreme vibration and shutter is intermittent and not all the time.This problem has been previously reported to NHTSA as propeller shaft front head on AWD system. Portland Volvo has done alignment on 10/10/22, but could not find reason for shutter/shimmy. Brought car back to dealer on 10/27/22 and they found nothing. Bringing car back to dealer on 11/16/22 for same problem.

Corrective Action:

Have brought car twice for vibration and shutter when vehicle is driven on highway. The shutter is extreme and only stops when car comes to a dead stop at an intersection or toll. Increasing speed or lowering speed does not stop the extreme shutter felt in wheel and passenger compartment. Car has only 37,000 miles on odometer! This extreme vibration and shutter is intermittent and not all the time.This problem has been previously reported to NHTSA as propeller shaft front head on AWD system. Portland Volvo has done alignment on 10/10/22, but could not find reason for shutter/shimmy. Brought car back to dealer on 10/27/22 and they found nothing. Bringing car back to dealer on 11/16/22 for same problem.

Additional Notes:

Have brought car twice for vibration and shutter when vehicle is driven on highway. The shutter is extreme and only stops when car comes to a dead stop at an intersection or toll. Increasing speed or lowering speed does not stop the extreme shutter felt in wheel and passenger compartment. Car has only 37,000 miles on odometer! This extreme vibration and shutter is intermittent and not all the time.This problem has been previously reported to NHTSA as propeller shaft front head on AWD system. Portland Volvo has done alignment on 10/10/22, but could not find reason for shutter/shimmy. Brought car back to dealer on 10/27/22 and they found nothing. Bringing car back to dealer on 11/16/22 for same problem.

Manufacturer: VOLVO
Mfg Campaign: 11493672
Notice Date: Nov 15, 2022
Recall Date: Nov 15, 2022
Volvo Car Usa, Llc
Campaign: 11493672 Other
Nov 15, 2022
Defect Description:

SEATS

Potential Consequences:

Have brought car twice for vibration and shutter when vehicle is driven on highway. The shutter is extreme and only stops when car comes to a dead stop at an intersection or toll. Increasing speed or lowering speed does not stop the extreme shutter felt in wheel and passenger compartment. Car has only 37,000 miles on odometer! This extreme vibration and shutter is intermittent and not all the time.This problem has been previously reported to NHTSA as propeller shaft front head on AWD system. Portland Volvo has done alignment on 10/10/22, but could not find reason for shutter/shimmy. Brought car back to dealer on 10/27/22 and they found nothing. Bringing car back to dealer on 11/16/22 for same problem.

Corrective Action:

Have brought car twice for vibration and shutter when vehicle is driven on highway. The shutter is extreme and only stops when car comes to a dead stop at an intersection or toll. Increasing speed or lowering speed does not stop the extreme shutter felt in wheel and passenger compartment. Car has only 37,000 miles on odometer! This extreme vibration and shutter is intermittent and not all the time.This problem has been previously reported to NHTSA as propeller shaft front head on AWD system. Portland Volvo has done alignment on 10/10/22, but could not find reason for shutter/shimmy. Brought car back to dealer on 10/27/22 and they found nothing. Bringing car back to dealer on 11/16/22 for same problem.

Additional Notes:

Have brought car twice for vibration and shutter when vehicle is driven on highway. The shutter is extreme and only stops when car comes to a dead stop at an intersection or toll. Increasing speed or lowering speed does not stop the extreme shutter felt in wheel and passenger compartment. Car has only 37,000 miles on odometer! This extreme vibration and shutter is intermittent and not all the time.This problem has been previously reported to NHTSA as propeller shaft front head on AWD system. Portland Volvo has done alignment on 10/10/22, but could not find reason for shutter/shimmy. Brought car back to dealer on 10/27/22 and they found nothing. Bringing car back to dealer on 11/16/22 for same problem.

Manufacturer: VOLVO
Mfg Campaign: 11493672
Notice Date: Nov 15, 2022
Recall Date: Nov 15, 2022
Volvo Car Usa, Llc
Campaign: 11492401 Other
Nov 5, 2022
Defect Description:

AIR BAGS

Potential Consequences:

Rainwater leaked into front of vehicle and settled in undercarriage causing a short in the passenger side airbag and error message for gear selector. The warning light for the airbag lit up. The vehicle has been inspected by a dealership and the cause of the problem was a clog in the drainage system under the windshied. The clog was redirecting water down into the vehicle and destroyed the main wiring harness. My passenger's safety was at risk because the airbag malfunctioned during driving. Other components could have also shorted out. The ability of the rainwater to drain into the vehicle's electrical components is the result of poor water drainage design and could be remedied easily.

Corrective Action:

Rainwater leaked into front of vehicle and settled in undercarriage causing a short in the passenger side airbag and error message for gear selector. The warning light for the airbag lit up. The vehicle has been inspected by a dealership and the cause of the problem was a clog in the drainage system under the windshied. The clog was redirecting water down into the vehicle and destroyed the main wiring harness. My passenger's safety was at risk because the airbag malfunctioned during driving. Other components could have also shorted out. The ability of the rainwater to drain into the vehicle's electrical components is the result of poor water drainage design and could be remedied easily.

Additional Notes:

Rainwater leaked into front of vehicle and settled in undercarriage causing a short in the passenger side airbag and error message for gear selector. The warning light for the airbag lit up. The vehicle has been inspected by a dealership and the cause of the problem was a clog in the drainage system under the windshied. The clog was redirecting water down into the vehicle and destroyed the main wiring harness. My passenger's safety was at risk because the airbag malfunctioned during driving. Other components could have also shorted out. The ability of the rainwater to drain into the vehicle's electrical components is the result of poor water drainage design and could be remedied easily.

Manufacturer: VOLVO
Mfg Campaign: 11492401
Notice Date: Nov 5, 2022
Recall Date: Nov 5, 2022
Volvo Car Usa, Llc
Campaign: 11492401 Other
Nov 5, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Rainwater leaked into front of vehicle and settled in undercarriage causing a short in the passenger side airbag and error message for gear selector. The warning light for the airbag lit up. The vehicle has been inspected by a dealership and the cause of the problem was a clog in the drainage system under the windshied. The clog was redirecting water down into the vehicle and destroyed the main wiring harness. My passenger's safety was at risk because the airbag malfunctioned during driving. Other components could have also shorted out. The ability of the rainwater to drain into the vehicle's electrical components is the result of poor water drainage design and could be remedied easily.

Corrective Action:

Rainwater leaked into front of vehicle and settled in undercarriage causing a short in the passenger side airbag and error message for gear selector. The warning light for the airbag lit up. The vehicle has been inspected by a dealership and the cause of the problem was a clog in the drainage system under the windshied. The clog was redirecting water down into the vehicle and destroyed the main wiring harness. My passenger's safety was at risk because the airbag malfunctioned during driving. Other components could have also shorted out. The ability of the rainwater to drain into the vehicle's electrical components is the result of poor water drainage design and could be remedied easily.

Additional Notes:

Rainwater leaked into front of vehicle and settled in undercarriage causing a short in the passenger side airbag and error message for gear selector. The warning light for the airbag lit up. The vehicle has been inspected by a dealership and the cause of the problem was a clog in the drainage system under the windshied. The clog was redirecting water down into the vehicle and destroyed the main wiring harness. My passenger's safety was at risk because the airbag malfunctioned during driving. Other components could have also shorted out. The ability of the rainwater to drain into the vehicle's electrical components is the result of poor water drainage design and could be remedied easily.

Manufacturer: VOLVO
Mfg Campaign: 11492401
Notice Date: Nov 5, 2022
Recall Date: Nov 5, 2022
Volvo Car Usa, Llc
Campaign: 11488336 Other
Oct 7, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Distracting Dash warnings “POWER STEERING ASSISTANCE TEMPORARILY REDUCED”, auto parking warning come on while driving and engine pause during stops working intermittently. Start/Stop doesn't work like its supposed to, only works intermittently, only works beginning of drive & then doesn't work rest of travel

Corrective Action:

Distracting Dash warnings “POWER STEERING ASSISTANCE TEMPORARILY REDUCED”, auto parking warning come on while driving and engine pause during stops working intermittently. Start/Stop doesn't work like its supposed to, only works intermittently, only works beginning of drive & then doesn't work rest of travel

Additional Notes:

Distracting Dash warnings “POWER STEERING ASSISTANCE TEMPORARILY REDUCED”, auto parking warning come on while driving and engine pause during stops working intermittently. Start/Stop doesn't work like its supposed to, only works intermittently, only works beginning of drive & then doesn't work rest of travel

Manufacturer: VOLVO
Mfg Campaign: 11488336
Notice Date: Oct 7, 2022
Recall Date: Oct 7, 2022

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