Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volvo Trucks North America
Safety Issue:
Volvo Trucks North America (Volvo Trucks) is recalling certain 2022-2024 VNR, VNL, VHD, and VAH trucks. The windshield wiper motor gears may wear prematurely, causing the motor to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: RVXX2309
Recall Date: Jul 24, 2023
Volvo Trucks North America
Safety Issue:
Volvo Trucks North America (Volvo Truck) is recalling certain 2022-2024 VNL and VHD vehicles equipped with RollTek driver seats. A missing circuit will prevent the side air bag from deploying during a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: RVXX2305
Recall Date: Jun 4, 2023
Volvo Trucks North America
Safety Issue:
Volvo Trucks North America (Volvo Trucks) is recalling certain 2022-2023 VNL vehicles. The air tank bracket fasteners were excessively tightened and may have broken.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: RVXX2205
Recall Date: Dec 6, 2022
Volvo Trucks North America
Safety Issue:
Volvo Trucks North America (Volvo Trucks) is recalling certain 2022 VNL vehicles. The electronic control unit software may allow the transmission to shift into neutral unexpectedly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: RVXX2104
Recall Date: Oct 6, 2021
Volvo Trucks North America
Safety Issue:
Volvo Trucks North America (Volvo Trucks) is recalling certain 2021-2022 VAH, VDH, VNL, AND VNR vehicles. The hubcap compression spring can cause the hubcap to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: RVXX 2102
Recall Date: Jun 2, 2021
Volvo Trucks North America
Safety Issue:
Volvo Trucks North America (Volvo Trucks) is recalling certain 2022 VNL vehicles equipped with Alcoa Mirror Polish Wheels, part number ULT 391, and wheel size 22.5 x 8.25. Under certain circumstances, these wheels may not be able to support the load, which can cause the wheels to bend or break while in use.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21E-007
Recall Date: Feb 19, 2021
Volvo Trucks North America
Safety Issue:
Volvo Trucks North America (Volvo Trucks) is recalling certain 2022 VNL vehicles equipped with Cummins X15 diesel engines. The capscrews that attach the flywheel to the crankshaft may have been improperly torqued, allowing the flywheel to detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Feb 11, 2021
Consumer Complaints
4 ComplaintsVolvo Trucks North America
Defect Description:
SERVICE BRAKES, AIR
Potential Consequences:
The contact owns a 2022 Volvo VNL. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and was unable to accelerate above 10 MPH, after which the low coolant warning light illuminated on the instrument panel. After a visual inspection of the engine compartment, the contact observed that the coolant reservoir was abnormally low on coolant. After refilling the reservoir, the vehicle returned to normal functionality, but the failure became a regular occurrence. The contact also stated that the brake pedal depressed to the floorboard while at a stopped and the contact heard a hissing sound coming from the brake pedal, after which the brakes briefly released, and the vehicle began to roll. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the water pump. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 313,000.
Corrective Action:
The contact owns a 2022 Volvo VNL. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and was unable to accelerate above 10 MPH, after which the low coolant warning light illuminated on the instrument panel. After a visual inspection of the engine compartment, the contact observed that the coolant reservoir was abnormally low on coolant. After refilling the reservoir, the vehicle returned to normal functionality, but the failure became a regular occurrence. The contact also stated that the brake pedal depressed to the floorboard while at a stopped and the contact heard a hissing sound coming from the brake pedal, after which the brakes briefly released, and the vehicle began to roll. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the water pump. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 313,000.
Additional Notes:
The contact owns a 2022 Volvo VNL. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and was unable to accelerate above 10 MPH, after which the low coolant warning light illuminated on the instrument panel. After a visual inspection of the engine compartment, the contact observed that the coolant reservoir was abnormally low on coolant. After refilling the reservoir, the vehicle returned to normal functionality, but the failure became a regular occurrence. The contact also stated that the brake pedal depressed to the floorboard while at a stopped and the contact heard a hissing sound coming from the brake pedal, after which the brakes briefly released, and the vehicle began to roll. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the water pump. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 313,000.
Mfg Campaign: 11568530
Recall Date: Jan 29, 2024
Volvo Trucks North America
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2022 Volvo VNL. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and was unable to accelerate above 10 MPH, after which the low coolant warning light illuminated on the instrument panel. After a visual inspection of the engine compartment, the contact observed that the coolant reservoir was abnormally low on coolant. After refilling the reservoir, the vehicle returned to normal functionality, but the failure became a regular occurrence. The contact also stated that the brake pedal depressed to the floorboard while at a stopped and the contact heard a hissing sound coming from the brake pedal, after which the brakes briefly released, and the vehicle began to roll. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the water pump. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 313,000.
Corrective Action:
The contact owns a 2022 Volvo VNL. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and was unable to accelerate above 10 MPH, after which the low coolant warning light illuminated on the instrument panel. After a visual inspection of the engine compartment, the contact observed that the coolant reservoir was abnormally low on coolant. After refilling the reservoir, the vehicle returned to normal functionality, but the failure became a regular occurrence. The contact also stated that the brake pedal depressed to the floorboard while at a stopped and the contact heard a hissing sound coming from the brake pedal, after which the brakes briefly released, and the vehicle began to roll. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the water pump. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 313,000.
Additional Notes:
The contact owns a 2022 Volvo VNL. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and was unable to accelerate above 10 MPH, after which the low coolant warning light illuminated on the instrument panel. After a visual inspection of the engine compartment, the contact observed that the coolant reservoir was abnormally low on coolant. After refilling the reservoir, the vehicle returned to normal functionality, but the failure became a regular occurrence. The contact also stated that the brake pedal depressed to the floorboard while at a stopped and the contact heard a hissing sound coming from the brake pedal, after which the brakes briefly released, and the vehicle began to roll. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the water pump. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 313,000.
Mfg Campaign: 11568530
Recall Date: Jan 29, 2024
Volvo Trucks North America
Defect Description:
ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER:HOSES/PLUMBING
Potential Consequences:
The contact owns a 2022 Volvo VNL860. The contact stated that upon attempting to drain the driver’s side air tank, he noticed that the air tank flaring was loose. The service technician tightened the flaring. Additionally, the contact stated while driving at an undisclosed speed, he noticed that the screws of the visor light located outside the windshield were falling. The contact then noticed that the visor cover was vibrating. The contact veered to the side of the road and inserted the screws in the visor cover and attempted to tighten the screws; however, the failure persisted while driving. The contact used a plastic bag to hold the visor cover into place. Additionally, the contact stated while driving 5 MPH and depressing the accelerator pedal, the vehicle was making an abnormal sound and hesitated to respond. The contact veered to the shoulder of the road. The vehicle was taken to an unknown dealer, where it was diagnosed that the rubber located between the two metal turbo pipes needed to be replaced. The vehicle was repaired. Additionally, the visor light cover screws were replaced. The manufacturer was not notified of the failure. The failure mileage was approximately 168,000.
Corrective Action:
The contact owns a 2022 Volvo VNL860. The contact stated that upon attempting to drain the driver’s side air tank, he noticed that the air tank flaring was loose. The service technician tightened the flaring. Additionally, the contact stated while driving at an undisclosed speed, he noticed that the screws of the visor light located outside the windshield were falling. The contact then noticed that the visor cover was vibrating. The contact veered to the side of the road and inserted the screws in the visor cover and attempted to tighten the screws; however, the failure persisted while driving. The contact used a plastic bag to hold the visor cover into place. Additionally, the contact stated while driving 5 MPH and depressing the accelerator pedal, the vehicle was making an abnormal sound and hesitated to respond. The contact veered to the shoulder of the road. The vehicle was taken to an unknown dealer, where it was diagnosed that the rubber located between the two metal turbo pipes needed to be replaced. The vehicle was repaired. Additionally, the visor light cover screws were replaced. The manufacturer was not notified of the failure. The failure mileage was approximately 168,000.
Additional Notes:
The contact owns a 2022 Volvo VNL860. The contact stated that upon attempting to drain the driver’s side air tank, he noticed that the air tank flaring was loose. The service technician tightened the flaring. Additionally, the contact stated while driving at an undisclosed speed, he noticed that the screws of the visor light located outside the windshield were falling. The contact then noticed that the visor cover was vibrating. The contact veered to the side of the road and inserted the screws in the visor cover and attempted to tighten the screws; however, the failure persisted while driving. The contact used a plastic bag to hold the visor cover into place. Additionally, the contact stated while driving 5 MPH and depressing the accelerator pedal, the vehicle was making an abnormal sound and hesitated to respond. The contact veered to the shoulder of the road. The vehicle was taken to an unknown dealer, where it was diagnosed that the rubber located between the two metal turbo pipes needed to be replaced. The vehicle was repaired. Additionally, the visor light cover screws were replaced. The manufacturer was not notified of the failure. The failure mileage was approximately 168,000.
Mfg Campaign: 11510027
Recall Date: Mar 3, 2023
Volvo Trucks North America
Defect Description:
STRUCTURE:INTERIOR PANELS:SUN VISOR
Potential Consequences:
The contact owns a 2022 Volvo VNL860. The contact stated that upon attempting to drain the driver’s side air tank, he noticed that the air tank flaring was loose. The service technician tightened the flaring. Additionally, the contact stated while driving at an undisclosed speed, he noticed that the screws of the visor light located outside the windshield were falling. The contact then noticed that the visor cover was vibrating. The contact veered to the side of the road and inserted the screws in the visor cover and attempted to tighten the screws; however, the failure persisted while driving. The contact used a plastic bag to hold the visor cover into place. Additionally, the contact stated while driving 5 MPH and depressing the accelerator pedal, the vehicle was making an abnormal sound and hesitated to respond. The contact veered to the shoulder of the road. The vehicle was taken to an unknown dealer, where it was diagnosed that the rubber located between the two metal turbo pipes needed to be replaced. The vehicle was repaired. Additionally, the visor light cover screws were replaced. The manufacturer was not notified of the failure. The failure mileage was approximately 168,000.
Corrective Action:
The contact owns a 2022 Volvo VNL860. The contact stated that upon attempting to drain the driver’s side air tank, he noticed that the air tank flaring was loose. The service technician tightened the flaring. Additionally, the contact stated while driving at an undisclosed speed, he noticed that the screws of the visor light located outside the windshield were falling. The contact then noticed that the visor cover was vibrating. The contact veered to the side of the road and inserted the screws in the visor cover and attempted to tighten the screws; however, the failure persisted while driving. The contact used a plastic bag to hold the visor cover into place. Additionally, the contact stated while driving 5 MPH and depressing the accelerator pedal, the vehicle was making an abnormal sound and hesitated to respond. The contact veered to the shoulder of the road. The vehicle was taken to an unknown dealer, where it was diagnosed that the rubber located between the two metal turbo pipes needed to be replaced. The vehicle was repaired. Additionally, the visor light cover screws were replaced. The manufacturer was not notified of the failure. The failure mileage was approximately 168,000.
Additional Notes:
The contact owns a 2022 Volvo VNL860. The contact stated that upon attempting to drain the driver’s side air tank, he noticed that the air tank flaring was loose. The service technician tightened the flaring. Additionally, the contact stated while driving at an undisclosed speed, he noticed that the screws of the visor light located outside the windshield were falling. The contact then noticed that the visor cover was vibrating. The contact veered to the side of the road and inserted the screws in the visor cover and attempted to tighten the screws; however, the failure persisted while driving. The contact used a plastic bag to hold the visor cover into place. Additionally, the contact stated while driving 5 MPH and depressing the accelerator pedal, the vehicle was making an abnormal sound and hesitated to respond. The contact veered to the shoulder of the road. The vehicle was taken to an unknown dealer, where it was diagnosed that the rubber located between the two metal turbo pipes needed to be replaced. The vehicle was repaired. Additionally, the visor light cover screws were replaced. The manufacturer was not notified of the failure. The failure mileage was approximately 168,000.
Mfg Campaign: 11510027
Recall Date: Mar 3, 2023
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