VOLVO S60 2023

Complete listing of complaints and recalls for this vehicle

1
Complaints
5
Recalls

Complaints & Recalls

1 Complaints 5 Recalls

Official Safety Recalls - Important!

5 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Volvo Car Usa, Llc
NHTSA Campaign: 25V282000 SAFETY RECALL
413.2K Vehicles Affected
Recall Date: May 1, 2025
Safety Issue:

Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2025 S90, V90CC, C40, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40 and EX40 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Potential Risk:
A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
FREE Recall Solution:
The software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10320.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local VOLVO dealer to schedule your FREE recall repair.
Manufacturer: VOLVO
Mfg Campaign: R10320
Notice Date: Jun 27, 2025
Recall Date: May 1, 2025
Volvo Car Usa, Llc
NHTSA Campaign: 23V780000 SAFETY RECALL
346 Vehicles Affected
Recall Date: Nov 21, 2023
Safety Issue:

Volvo Car USA, LLC. (Volvo Car) is recalling certain 2019-2024 S60 vehicles. The passenger air bag may not be secured properly, which can cause the air bag to deploy improperly.

Potential Risk:
An air bag that does not deploy properly in a crash increases the risk of injury.
FREE Recall Solution:
Dealers will inspect and tighten the bolts securing the passenger air bag, as necessary, free of charge. Owner notification letters were mailed January 5, 2024. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10254.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local VOLVO dealer to schedule your FREE recall repair.
Manufacturer: VOLVO
Mfg Campaign: R10254
Notice Date: Jan 5, 2024
Recall Date: Nov 21, 2023
Volvo Car Usa, Llc
NHTSA Campaign: 23V188000 SAFETY RECALL
393 Vehicles Affected
Recall Date: Mar 22, 2023
Safety Issue:

Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 S60, V60CC, XC60, XC90, XC40, and C40 vehicles. A diagnostic trouble code (DTC) may be falsely detected for the emergency call system (e-call) and display "e-Call Service Required" in the driver information module (DIM).

Potential Risk:
The false warning message could prevent the detection of an actual e-call system failure, which could delay an emergency response during a crash, increasing the risk of injury.
FREE Recall Solution:
Dealers will update the telematics and connectivity antenna module (TCAM) software, free of charge. Owner notification letters are expected to be mailed May 16, 2023. Owners may contact Volvo Car's customer service 1-800-458-1552. Volvo Car's number for this recall is R10225.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local VOLVO dealer to schedule your FREE recall repair.
Manufacturer: VOLVO
Mfg Campaign: R10225
Notice Date: Apr 21, 2023
Recall Date: Mar 22, 2023
Volvo Car Usa, Llc
NHTSA Campaign: 23V012000 SAFETY RECALL
27.5K Vehicles Affected
Recall Date: Jan 19, 2023
Safety Issue:

Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 S60, V60, V60CC, V90CC, XC60, XC90, XC40, and C40 vehicles. A diagnostic error in the Brake Control Module 2 (BCM2) may cause a loss of Antilock Brake System (ABS), Electronic Stability Control (ESC), and traction control.

Potential Risk:
A reduction in brake support functions can increase the risk of a crash.
FREE Recall Solution:
Volvo will release an over-the-air (OTA) BCM2 software update, free of charge. Owner notification letters are expected to be mailed March 15, 2023. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10217.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local VOLVO dealer to schedule your FREE recall repair.
Manufacturer: VOLVO
Mfg Campaign: R10217
Notice Date: Feb 27, 2023
Recall Date: Jan 19, 2023
Volvo Car Usa, Llc
NHTSA Campaign: 22V793000 SAFETY RECALL
15.7K Vehicles Affected
Recall Date: Oct 20, 2022
Safety Issue:

Volvo Car USA, LLC (Volvo Car) is recalling certain 2022-2023 S60, V60, S90L, XC60, and XC90 vehicles. An electronic control module (ECM) software error may prevent the combustion engine from starting, causing a loss of drive power.

Potential Risk:
The vehicle may lose drive power as the high voltage battery is depleted, increasing the risk of a crash.
FREE Recall Solution:
Dealers will update the ECM software, free of charge. Owner notification letters are expected to be mailed December 8, 2022. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10198.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local VOLVO dealer to schedule your FREE recall repair.
Manufacturer: VOLVO
Mfg Campaign: R10198
Notice Date: Dec 9, 2022
Recall Date: Oct 20, 2022

Consumer Complaints

1 Complaint
Volvo Car Usa, Llc
Campaign: 11533862 Other
Jul 22, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

While driving on a highway the car went from drive into neutral all by itself and I could not put it into drive. Managed to get to a break down lane and turned car off and on. It started normally in drive, but that only lasted for 30 seconds when it went back into neutral. I was close to my exit and this happened multiple times - was in drive and it went into neutral on its own! Very dangerous. Car was picked up by Volvo assist and towed away last night. Car is 7 months old car with 3800 miles on it. It was towed to the dealer where it was purchased and we are waiting to hear something about cause/fix etc.

Corrective Action:

While driving on a highway the car went from drive into neutral all by itself and I could not put it into drive. Managed to get to a break down lane and turned car off and on. It started normally in drive, but that only lasted for 30 seconds when it went back into neutral. I was close to my exit and this happened multiple times - was in drive and it went into neutral on its own! Very dangerous. Car was picked up by Volvo assist and towed away last night. Car is 7 months old car with 3800 miles on it. It was towed to the dealer where it was purchased and we are waiting to hear something about cause/fix etc.

Additional Notes:

While driving on a highway the car went from drive into neutral all by itself and I could not put it into drive. Managed to get to a break down lane and turned car off and on. It started normally in drive, but that only lasted for 30 seconds when it went back into neutral. I was close to my exit and this happened multiple times - was in drive and it went into neutral on its own! Very dangerous. Car was picked up by Volvo assist and towed away last night. Car is 7 months old car with 3800 miles on it. It was towed to the dealer where it was purchased and we are waiting to hear something about cause/fix etc.

Manufacturer: VOLVO
Mfg Campaign: 11533862
Notice Date: Jul 22, 2023
Recall Date: Jul 22, 2023
Back to S60 Years VOLVO Models All Makes

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