VOLVO S60 2019

Complete listing of complaints and recalls for this vehicle

29
Complaints
6
Recalls

Complaints & Recalls

29 Complaints 6 Recalls

Official Safety Recalls - Important!

6 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Volvo Car Usa, Llc
NHTSA Campaign: 23V780000 SAFETY RECALL
346 Vehicles Affected
Recall Date: Nov 21, 2023
Safety Issue:

Volvo Car USA, LLC. (Volvo Car) is recalling certain 2019-2024 S60 vehicles. The passenger air bag may not be secured properly, which can cause the air bag to deploy improperly.

Potential Risk:
An air bag that does not deploy properly in a crash increases the risk of injury.
FREE Recall Solution:
Dealers will inspect and tighten the bolts securing the passenger air bag, as necessary, free of charge. Owner notification letters were mailed January 5, 2024. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10254.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local VOLVO dealer to schedule your FREE recall repair.
Manufacturer: VOLVO
Mfg Campaign: R10254
Notice Date: Jan 5, 2024
Recall Date: Nov 21, 2023
Volvo Car Usa, Llc
NHTSA Campaign: 21V414000 SAFETY RECALL
85.6K Vehicles Affected
Recall Date: Jun 2, 2021
Safety Issue:

Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2020 V90, XC60, S60, V60, V60CC, S90, V90CC, S90L, and XC90 vehicles. The low-pressure fuel pump can blow a fuse and fail.

Potential Risk:
Failure of the low-pressure fuel pump can cause a stall, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the fuse, free of charge. Owner notification letters were mailed July 2, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10100.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local VOLVO dealer to schedule your FREE recall repair.
Manufacturer: VOLVO
Mfg Campaign: R10100
Notice Date: Jul 2, 2021
Recall Date: Jun 2, 2021
Volvo Car Usa Llc
NHTSA Campaign: 20V144000 SAFETY RECALL
121.6K Vehicles Affected
Recall Date: Mar 12, 2020
Safety Issue:

Volvo Cars USA LLC (Volvo Cars) is recalling certain 2019-2020 S60, V60, V60 Cross Country, S90L, V90, V90 Cross Country, XC40, XC60, and XC90 vehicles. Due to a software/hardware incompatibility, the Automatic Emergency Brake (AEB) system may not detect obstacles and engage as intended.

Potential Risk:
If the automatic emergency braking system does not engage as intended, it can increase the risk of a crash.
FREE Recall Solution:
Volvo will notify owners, and dealers will update the Active Safety Domain Master (ASDM) software, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R29998.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local VOLVO dealer to schedule your FREE recall repair.
Manufacturer: VOLVO
Mfg Campaign: R29998
Notice Date: Apr 9, 2020
Recall Date: Mar 12, 2020
Volvo Car Usa Llc
NHTSA Campaign: 19V327000 SAFETY RECALL
8.3K Vehicles Affected
Recall Date: Apr 25, 2019
Safety Issue:

Volvo Car USA LLC (Volvo) is recalling certain 2019 S60 vehicles. The rear suspension toe link flange lock nuts may not have been properly tightened, possibly resulting in a sudden change in vehicle handling.

Potential Risk:
A sudden change in vehicle handling can increase the risk of a crash.
FREE Recall Solution:
Volvo will notify owners, and dealers will inspect the rear toe link flange bolts and lock nuts, replacing them if necessary, free of charge. The recall began June 6, 2019. Owner's my contact Volvo Customer Service at 1-800-458-1552. Volvo's number for this recall is R19938.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local VOLVO dealer to schedule your FREE recall repair.
Manufacturer: VOLVO
Mfg Campaign: R19938
Notice Date: Jun 6, 2019
Recall Date: Apr 25, 2019

Consumer Complaints

29 Complaints
Volvo Car Usa, Llc
Campaign: 11645460 Other
Feb 28, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The DIM (Driver Instrument Module) flickers intermittently and I have no idea when it's going to go out completely. It actually does go out and there's a solid white panel or colored lines, but it comes back in. This displays the speedometer & fuel. This is a safety issue. I would hate for this to go completely out while I am driving. I do not know the cause for the malfunction. However, per the Volvo tech; they're aware this is a reoccurring issue.

Corrective Action:

The DIM (Driver Instrument Module) flickers intermittently and I have no idea when it's going to go out completely. It actually does go out and there's a solid white panel or colored lines, but it comes back in. This displays the speedometer & fuel. This is a safety issue. I would hate for this to go completely out while I am driving. I do not know the cause for the malfunction. However, per the Volvo tech; they're aware this is a reoccurring issue.

Additional Notes:

The DIM (Driver Instrument Module) flickers intermittently and I have no idea when it's going to go out completely. It actually does go out and there's a solid white panel or colored lines, but it comes back in. This displays the speedometer & fuel. This is a safety issue. I would hate for this to go completely out while I am driving. I do not know the cause for the malfunction. However, per the Volvo tech; they're aware this is a reoccurring issue.

Manufacturer: VOLVO
Mfg Campaign: 11645460
Notice Date: Feb 28, 2025
Recall Date: Feb 28, 2025
Volvo Car Usa, Llc
Campaign: 11620495 Other
Oct 17, 2024
Defect Description:

SEATS

Potential Consequences:

Passenger seat was unbolted from floor during a service appointment and not secured when dealer returned vehicle to me. Passenger safety was at risk due to the seat rocking during acceleration and deceleration and in turns. The issue was confirmed by the dealer and has since been repaired. No warnings issued by vehicle. The dealer error occurred 10/16/24. It was corrected 10/17/24 after vehicle was returned to dealer. This was a result of dealer negligence.

Corrective Action:

Passenger seat was unbolted from floor during a service appointment and not secured when dealer returned vehicle to me. Passenger safety was at risk due to the seat rocking during acceleration and deceleration and in turns. The issue was confirmed by the dealer and has since been repaired. No warnings issued by vehicle. The dealer error occurred 10/16/24. It was corrected 10/17/24 after vehicle was returned to dealer. This was a result of dealer negligence.

Additional Notes:

Passenger seat was unbolted from floor during a service appointment and not secured when dealer returned vehicle to me. Passenger safety was at risk due to the seat rocking during acceleration and deceleration and in turns. The issue was confirmed by the dealer and has since been repaired. No warnings issued by vehicle. The dealer error occurred 10/16/24. It was corrected 10/17/24 after vehicle was returned to dealer. This was a result of dealer negligence.

Manufacturer: VOLVO
Mfg Campaign: 11620495
Notice Date: Oct 17, 2024
Recall Date: Oct 17, 2024
Volvo Car Usa, Llc
Campaign: 11616189 Other
Sep 24, 2024
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

2019 Volvo S60 headlamp system malfunction alert headlights/foglights to blink or turn off when turning the vehicle at night. I keep my headlights on auto so they are on during the day and I have only seen the error at night

Corrective Action:

2019 Volvo S60 headlamp system malfunction alert headlights/foglights to blink or turn off when turning the vehicle at night. I keep my headlights on auto so they are on during the day and I have only seen the error at night

Additional Notes:

2019 Volvo S60 headlamp system malfunction alert headlights/foglights to blink or turn off when turning the vehicle at night. I keep my headlights on auto so they are on during the day and I have only seen the error at night

Manufacturer: VOLVO
Mfg Campaign: 11616189
Notice Date: Sep 24, 2024
Recall Date: Sep 24, 2024
Volvo Car Usa, Llc
Campaign: 11606254 Other
Aug 3, 2024
Defect Description:

TIRES

Potential Consequences:

Have there been complaints about the Pirelli tires with foam inlays falling apart because the foam comes unattached, then causing misalignment. Car becomes unsafe to drive as the tires start to disintegrate. My car started shaking so bad it became difficult to drive. Turned out foam inlay had become unattached which caused uneven wear and some tire disintegration along with the alignment getting out of whack. Tire size 235/40R19 96V pirelli p-zero - It happened with all four tires. Two in the front were relatively new and had less than 10000 miles on them

Corrective Action:

Have there been complaints about the Pirelli tires with foam inlays falling apart because the foam comes unattached, then causing misalignment. Car becomes unsafe to drive as the tires start to disintegrate. My car started shaking so bad it became difficult to drive. Turned out foam inlay had become unattached which caused uneven wear and some tire disintegration along with the alignment getting out of whack. Tire size 235/40R19 96V pirelli p-zero - It happened with all four tires. Two in the front were relatively new and had less than 10000 miles on them

Additional Notes:

Have there been complaints about the Pirelli tires with foam inlays falling apart because the foam comes unattached, then causing misalignment. Car becomes unsafe to drive as the tires start to disintegrate. My car started shaking so bad it became difficult to drive. Turned out foam inlay had become unattached which caused uneven wear and some tire disintegration along with the alignment getting out of whack. Tire size 235/40R19 96V pirelli p-zero - It happened with all four tires. Two in the front were relatively new and had less than 10000 miles on them

Manufacturer: VOLVO
Mfg Campaign: 11606254
Notice Date: Aug 3, 2024
Recall Date: Aug 3, 2024
Volvo Car Usa, Llc
Campaign: 11590026 Other
May 21, 2024
Defect Description:

SEAT BELTS

Potential Consequences:

The passenger seat belt failed and will not retract. People riding in my car are not safe with the seatbelt hanging loose. I read this was a recall which included 2019 S60s but my specific VIN is not including for some reason.

Corrective Action:

The passenger seat belt failed and will not retract. People riding in my car are not safe with the seatbelt hanging loose. I read this was a recall which included 2019 S60s but my specific VIN is not including for some reason.

Additional Notes:

The passenger seat belt failed and will not retract. People riding in my car are not safe with the seatbelt hanging loose. I read this was a recall which included 2019 S60s but my specific VIN is not including for some reason.

Manufacturer: VOLVO
Mfg Campaign: 11590026
Notice Date: May 21, 2024
Recall Date: May 21, 2024
Volvo Car Usa, Llc
Campaign: 11564956 Other
Jan 11, 2024
Defect Description:

STEERING

Potential Consequences:

Since purchase of my vehicle, the vehicle has had a vibration on the highway from 72-83mph with 2 different sets of wheels AND tires, both Pirelli tires but different models. My local Volvo dealer refused to address the issue due to the issue occurring over the speed limit. So they were no help. There are quite a few other 2019 and up Volvo S60 and XC90 owners that experience this same issue. The issue is felt through the bottom of the seats, backrest and steering wheel. You can also visually see the vibration if there is a bottle in the cup holder. The steering wheel "shakes" left to right.

Corrective Action:

Since purchase of my vehicle, the vehicle has had a vibration on the highway from 72-83mph with 2 different sets of wheels AND tires, both Pirelli tires but different models. My local Volvo dealer refused to address the issue due to the issue occurring over the speed limit. So they were no help. There are quite a few other 2019 and up Volvo S60 and XC90 owners that experience this same issue. The issue is felt through the bottom of the seats, backrest and steering wheel. You can also visually see the vibration if there is a bottle in the cup holder. The steering wheel "shakes" left to right.

Additional Notes:

Since purchase of my vehicle, the vehicle has had a vibration on the highway from 72-83mph with 2 different sets of wheels AND tires, both Pirelli tires but different models. My local Volvo dealer refused to address the issue due to the issue occurring over the speed limit. So they were no help. There are quite a few other 2019 and up Volvo S60 and XC90 owners that experience this same issue. The issue is felt through the bottom of the seats, backrest and steering wheel. You can also visually see the vibration if there is a bottle in the cup holder. The steering wheel "shakes" left to right.

Manufacturer: VOLVO
Mfg Campaign: 11564956
Notice Date: Jan 11, 2024
Recall Date: Jan 11, 2024
Volvo Car Usa, Llc
Campaign: 11564956 Other
Jan 11, 2024
Defect Description:

SUSPENSION

Potential Consequences:

Since purchase of my vehicle, the vehicle has had a vibration on the highway from 72-83mph with 2 different sets of wheels AND tires, both Pirelli tires but different models. My local Volvo dealer refused to address the issue due to the issue occurring over the speed limit. So they were no help. There are quite a few other 2019 and up Volvo S60 and XC90 owners that experience this same issue. The issue is felt through the bottom of the seats, backrest and steering wheel. You can also visually see the vibration if there is a bottle in the cup holder. The steering wheel "shakes" left to right.

Corrective Action:

Since purchase of my vehicle, the vehicle has had a vibration on the highway from 72-83mph with 2 different sets of wheels AND tires, both Pirelli tires but different models. My local Volvo dealer refused to address the issue due to the issue occurring over the speed limit. So they were no help. There are quite a few other 2019 and up Volvo S60 and XC90 owners that experience this same issue. The issue is felt through the bottom of the seats, backrest and steering wheel. You can also visually see the vibration if there is a bottle in the cup holder. The steering wheel "shakes" left to right.

Additional Notes:

Since purchase of my vehicle, the vehicle has had a vibration on the highway from 72-83mph with 2 different sets of wheels AND tires, both Pirelli tires but different models. My local Volvo dealer refused to address the issue due to the issue occurring over the speed limit. So they were no help. There are quite a few other 2019 and up Volvo S60 and XC90 owners that experience this same issue. The issue is felt through the bottom of the seats, backrest and steering wheel. You can also visually see the vibration if there is a bottle in the cup holder. The steering wheel "shakes" left to right.

Manufacturer: VOLVO
Mfg Campaign: 11564956
Notice Date: Jan 11, 2024
Recall Date: Jan 11, 2024
Volvo Car Usa, Llc
Campaign: 11564956 Other
Jan 11, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

Since purchase of my vehicle, the vehicle has had a vibration on the highway from 72-83mph with 2 different sets of wheels AND tires, both Pirelli tires but different models. My local Volvo dealer refused to address the issue due to the issue occurring over the speed limit. So they were no help. There are quite a few other 2019 and up Volvo S60 and XC90 owners that experience this same issue. The issue is felt through the bottom of the seats, backrest and steering wheel. You can also visually see the vibration if there is a bottle in the cup holder. The steering wheel "shakes" left to right.

Corrective Action:

Since purchase of my vehicle, the vehicle has had a vibration on the highway from 72-83mph with 2 different sets of wheels AND tires, both Pirelli tires but different models. My local Volvo dealer refused to address the issue due to the issue occurring over the speed limit. So they were no help. There are quite a few other 2019 and up Volvo S60 and XC90 owners that experience this same issue. The issue is felt through the bottom of the seats, backrest and steering wheel. You can also visually see the vibration if there is a bottle in the cup holder. The steering wheel "shakes" left to right.

Additional Notes:

Since purchase of my vehicle, the vehicle has had a vibration on the highway from 72-83mph with 2 different sets of wheels AND tires, both Pirelli tires but different models. My local Volvo dealer refused to address the issue due to the issue occurring over the speed limit. So they were no help. There are quite a few other 2019 and up Volvo S60 and XC90 owners that experience this same issue. The issue is felt through the bottom of the seats, backrest and steering wheel. You can also visually see the vibration if there is a bottle in the cup holder. The steering wheel "shakes" left to right.

Manufacturer: VOLVO
Mfg Campaign: 11564956
Notice Date: Jan 11, 2024
Recall Date: Jan 11, 2024
Volvo Car Usa, Llc
Campaign: 11556007 Other
Nov 20, 2023
Defect Description:

TIRES

Potential Consequences:

Sudden, Extreme vibration of front tires on I-95 West Palm Beach FL. Drove immediately to Schumacher Volvo to keep initial service appointment. Service manager advised to replace all 4 tires due to previous experience with OEM Perelli tire failures on Volvo vehicles. Replaced all 4 tires at Costco at $1112+ cost. All photos show failure of foam/padding inside tires by Pirelli P Zero Run Flat. Tire size: 235/40/19 XL

Corrective Action:

Sudden, Extreme vibration of front tires on I-95 West Palm Beach FL. Drove immediately to Schumacher Volvo to keep initial service appointment. Service manager advised to replace all 4 tires due to previous experience with OEM Perelli tire failures on Volvo vehicles. Replaced all 4 tires at Costco at $1112+ cost. All photos show failure of foam/padding inside tires by Pirelli P Zero Run Flat. Tire size: 235/40/19 XL

Additional Notes:

Sudden, Extreme vibration of front tires on I-95 West Palm Beach FL. Drove immediately to Schumacher Volvo to keep initial service appointment. Service manager advised to replace all 4 tires due to previous experience with OEM Perelli tire failures on Volvo vehicles. Replaced all 4 tires at Costco at $1112+ cost. All photos show failure of foam/padding inside tires by Pirelli P Zero Run Flat. Tire size: 235/40/19 XL

Manufacturer: VOLVO
Mfg Campaign: 11556007
Notice Date: Nov 20, 2023
Recall Date: Nov 20, 2023
Volvo Car Usa, Llc
Campaign: 11552618 Other
Oct 30, 2023
Defect Description:

TIRES

Potential Consequences:

235/40/19 XL RUN FLAT: At 20,750 miles, Sudden Extreme Vibration at Interstate Speed. Confirmed by Schumacher Volvo Service on 28 Oct 2023. Service Writer and Technician advised tire/s failing due to 'foam' separating inside tire. Rotated tires and could not determine which tire. Advised to replace all tires due to experience with same problem on same tires. Recommended purchasing another brand at Costco.

Corrective Action:

235/40/19 XL RUN FLAT: At 20,750 miles, Sudden Extreme Vibration at Interstate Speed. Confirmed by Schumacher Volvo Service on 28 Oct 2023. Service Writer and Technician advised tire/s failing due to 'foam' separating inside tire. Rotated tires and could not determine which tire. Advised to replace all tires due to experience with same problem on same tires. Recommended purchasing another brand at Costco.

Additional Notes:

235/40/19 XL RUN FLAT: At 20,750 miles, Sudden Extreme Vibration at Interstate Speed. Confirmed by Schumacher Volvo Service on 28 Oct 2023. Service Writer and Technician advised tire/s failing due to 'foam' separating inside tire. Rotated tires and could not determine which tire. Advised to replace all tires due to experience with same problem on same tires. Recommended purchasing another brand at Costco.

Manufacturer: VOLVO
Mfg Campaign: 11552618
Notice Date: Oct 30, 2023
Recall Date: Oct 30, 2023
Volvo Car Usa, Llc
Campaign: 11528793 Other
Jun 25, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

Brake rotors warp prematurely, dealership fighting on covering for warranty. Only 10,000 miles and they're bad again. Second time in 10 months.

Corrective Action:

Brake rotors warp prematurely, dealership fighting on covering for warranty. Only 10,000 miles and they're bad again. Second time in 10 months.

Additional Notes:

Brake rotors warp prematurely, dealership fighting on covering for warranty. Only 10,000 miles and they're bad again. Second time in 10 months.

Manufacturer: VOLVO
Mfg Campaign: 11528793
Notice Date: Jun 25, 2023
Recall Date: Jun 25, 2023
Volvo Car Usa, Llc
Campaign: 11514981 Other
Apr 2, 2023
Defect Description:

AIR BAGS

Potential Consequences:

After taking vehicle in for a service SRS airbag light and getting it fixed under warranty the same light has come back on.

Corrective Action:

After taking vehicle in for a service SRS airbag light and getting it fixed under warranty the same light has come back on.

Additional Notes:

After taking vehicle in for a service SRS airbag light and getting it fixed under warranty the same light has come back on.

Manufacturer: VOLVO
Mfg Campaign: 11514981
Notice Date: Apr 2, 2023
Recall Date: Apr 2, 2023
Volvo Car Usa, Llc
Campaign: 11498891 Other
Dec 26, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

On December 24, I was about a quarter mile into my drive when the car shut off. The dashboard went blank and I had to coast to a stop. I was unable to restart or use any parts of my car except for the emergency blinker. Nothing alerted me on my dashboard prior to this incident. I could not use the SOS alert button in the car. I had a half tank of gas. I had to wait in the 9 degreeF cold for 2 hours before it could be towed to the service center. My speed was approximately 25MPH on a local road and I don't know what would have happened if this occurred at any higher speed with more traffic. Prior to this on 11/15/22, I had another incident with this car. I could not open the doors with the key FOB and then I could not start the car. A battery jump was attempted by the tow service and it did not work. The car was towed to Hudson Valley Volvo service center where they completed software control module downloading, electrical equipment trouble shooting etc., for 3 days and I was able to drive it again. Unfortunately, I do not feel safe driving this car.

Corrective Action:

On December 24, I was about a quarter mile into my drive when the car shut off. The dashboard went blank and I had to coast to a stop. I was unable to restart or use any parts of my car except for the emergency blinker. Nothing alerted me on my dashboard prior to this incident. I could not use the SOS alert button in the car. I had a half tank of gas. I had to wait in the 9 degreeF cold for 2 hours before it could be towed to the service center. My speed was approximately 25MPH on a local road and I don't know what would have happened if this occurred at any higher speed with more traffic. Prior to this on 11/15/22, I had another incident with this car. I could not open the doors with the key FOB and then I could not start the car. A battery jump was attempted by the tow service and it did not work. The car was towed to Hudson Valley Volvo service center where they completed software control module downloading, electrical equipment trouble shooting etc., for 3 days and I was able to drive it again. Unfortunately, I do not feel safe driving this car.

Additional Notes:

On December 24, I was about a quarter mile into my drive when the car shut off. The dashboard went blank and I had to coast to a stop. I was unable to restart or use any parts of my car except for the emergency blinker. Nothing alerted me on my dashboard prior to this incident. I could not use the SOS alert button in the car. I had a half tank of gas. I had to wait in the 9 degreeF cold for 2 hours before it could be towed to the service center. My speed was approximately 25MPH on a local road and I don't know what would have happened if this occurred at any higher speed with more traffic. Prior to this on 11/15/22, I had another incident with this car. I could not open the doors with the key FOB and then I could not start the car. A battery jump was attempted by the tow service and it did not work. The car was towed to Hudson Valley Volvo service center where they completed software control module downloading, electrical equipment trouble shooting etc., for 3 days and I was able to drive it again. Unfortunately, I do not feel safe driving this car.

Manufacturer: VOLVO
Mfg Campaign: 11498891
Notice Date: Dec 26, 2022
Recall Date: Dec 26, 2022
Volvo Car Usa, Llc
Campaign: 11498891 Other
Dec 26, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

On December 24, I was about a quarter mile into my drive when the car shut off. The dashboard went blank and I had to coast to a stop. I was unable to restart or use any parts of my car except for the emergency blinker. Nothing alerted me on my dashboard prior to this incident. I could not use the SOS alert button in the car. I had a half tank of gas. I had to wait in the 9 degreeF cold for 2 hours before it could be towed to the service center. My speed was approximately 25MPH on a local road and I don't know what would have happened if this occurred at any higher speed with more traffic. Prior to this on 11/15/22, I had another incident with this car. I could not open the doors with the key FOB and then I could not start the car. A battery jump was attempted by the tow service and it did not work. The car was towed to Hudson Valley Volvo service center where they completed software control module downloading, electrical equipment trouble shooting etc., for 3 days and I was able to drive it again. Unfortunately, I do not feel safe driving this car.

Corrective Action:

On December 24, I was about a quarter mile into my drive when the car shut off. The dashboard went blank and I had to coast to a stop. I was unable to restart or use any parts of my car except for the emergency blinker. Nothing alerted me on my dashboard prior to this incident. I could not use the SOS alert button in the car. I had a half tank of gas. I had to wait in the 9 degreeF cold for 2 hours before it could be towed to the service center. My speed was approximately 25MPH on a local road and I don't know what would have happened if this occurred at any higher speed with more traffic. Prior to this on 11/15/22, I had another incident with this car. I could not open the doors with the key FOB and then I could not start the car. A battery jump was attempted by the tow service and it did not work. The car was towed to Hudson Valley Volvo service center where they completed software control module downloading, electrical equipment trouble shooting etc., for 3 days and I was able to drive it again. Unfortunately, I do not feel safe driving this car.

Additional Notes:

On December 24, I was about a quarter mile into my drive when the car shut off. The dashboard went blank and I had to coast to a stop. I was unable to restart or use any parts of my car except for the emergency blinker. Nothing alerted me on my dashboard prior to this incident. I could not use the SOS alert button in the car. I had a half tank of gas. I had to wait in the 9 degreeF cold for 2 hours before it could be towed to the service center. My speed was approximately 25MPH on a local road and I don't know what would have happened if this occurred at any higher speed with more traffic. Prior to this on 11/15/22, I had another incident with this car. I could not open the doors with the key FOB and then I could not start the car. A battery jump was attempted by the tow service and it did not work. The car was towed to Hudson Valley Volvo service center where they completed software control module downloading, electrical equipment trouble shooting etc., for 3 days and I was able to drive it again. Unfortunately, I do not feel safe driving this car.

Manufacturer: VOLVO
Mfg Campaign: 11498891
Notice Date: Dec 26, 2022
Recall Date: Dec 26, 2022
Volvo Car Usa, Llc
Campaign: 11491151 Other
Oct 27, 2022
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

Headlight Failure. Light flickers on and off intermittently and triggers " low beam headlamp malfunction" on dashboard. No vehicle accidents or other trauma to the affected headlight. Only remedy is to replace headlight at a cost of $3,400.

Corrective Action:

Headlight Failure. Light flickers on and off intermittently and triggers " low beam headlamp malfunction" on dashboard. No vehicle accidents or other trauma to the affected headlight. Only remedy is to replace headlight at a cost of $3,400.

Additional Notes:

Headlight Failure. Light flickers on and off intermittently and triggers " low beam headlamp malfunction" on dashboard. No vehicle accidents or other trauma to the affected headlight. Only remedy is to replace headlight at a cost of $3,400.

Manufacturer: VOLVO
Mfg Campaign: 11491151
Notice Date: Oct 27, 2022
Recall Date: Oct 27, 2022
Volvo Car Usa, Llc
Campaign: 11480473 Other
1 Vehicles Affected
Aug 22, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I was driving down our main road and I saw and smelled smoke coming out of the air vents, then a warning light came on my dashboard for my 12V battery I pulled over right away and opened the trunk and saw fire on the left-hand side. I attempted to extinguish the fire myself using soda, I was pulling clothing (2 shirts and napkins) out of the car and burned my hand We towed the car to Volvo and they are claiming it’s not their fault We have only had the car for 4 months And my husband could have died or worse if my child was in the back seat!

Corrective Action:

I was driving down our main road and I saw and smelled smoke coming out of the air vents, then a warning light came on my dashboard for my 12V battery I pulled over right away and opened the trunk and saw fire on the left-hand side. I attempted to extinguish the fire myself using soda, I was pulling clothing (2 shirts and napkins) out of the car and burned my hand We towed the car to Volvo and they are claiming it’s not their fault We have only had the car for 4 months And my husband could have died or worse if my child was in the back seat!

Additional Notes:

I was driving down our main road and I saw and smelled smoke coming out of the air vents, then a warning light came on my dashboard for my 12V battery I pulled over right away and opened the trunk and saw fire on the left-hand side. I attempted to extinguish the fire myself using soda, I was pulling clothing (2 shirts and napkins) out of the car and burned my hand We towed the car to Volvo and they are claiming it’s not their fault We have only had the car for 4 months And my husband could have died or worse if my child was in the back seat!

Manufacturer: VOLVO
Mfg Campaign: 11480473
Notice Date: Aug 22, 2022
Recall Date: Aug 22, 2022
Volvo Car Usa, Llc
Campaign: 11479593 Other
Aug 16, 2022
Defect Description:

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

Potential Consequences:

The contact owns a 2019 Volvo S60. The contact stated while the vehicle was stopped with the auto brake feature on, the vehicle inadvertently accelerated. The contact pressed on the brakes and continued to his destination. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 20,695.

Corrective Action:

The contact owns a 2019 Volvo S60. The contact stated while the vehicle was stopped with the auto brake feature on, the vehicle inadvertently accelerated. The contact pressed on the brakes and continued to his destination. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 20,695.

Additional Notes:

The contact owns a 2019 Volvo S60. The contact stated while the vehicle was stopped with the auto brake feature on, the vehicle inadvertently accelerated. The contact pressed on the brakes and continued to his destination. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 20,695.

Manufacturer: VOLVO
Mfg Campaign: 11479593
Notice Date: Aug 16, 2022
Recall Date: Aug 16, 2022
Volvo Car Usa, Llc
Campaign: 11476336 Other
Jul 28, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I was driving down our main road and I saw and smelled smoke coming out of the air vents, then a warning light came on my dashboard for my 12V battery I pulled over right away and opened the trunk and saw fire on the left-hand side. I attempted to extinguish the fire myself using soda, I was pulling clothing (2 shirts and napkins) out of the car and burned my hand

Corrective Action:

I was driving down our main road and I saw and smelled smoke coming out of the air vents, then a warning light came on my dashboard for my 12V battery I pulled over right away and opened the trunk and saw fire on the left-hand side. I attempted to extinguish the fire myself using soda, I was pulling clothing (2 shirts and napkins) out of the car and burned my hand

Additional Notes:

I was driving down our main road and I saw and smelled smoke coming out of the air vents, then a warning light came on my dashboard for my 12V battery I pulled over right away and opened the trunk and saw fire on the left-hand side. I attempted to extinguish the fire myself using soda, I was pulling clothing (2 shirts and napkins) out of the car and burned my hand

Manufacturer: VOLVO
Mfg Campaign: 11476336
Notice Date: Jul 28, 2022
Recall Date: Jul 28, 2022
Volvo Car Usa, Llc
Campaign: 11461725 Other
Apr 21, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

Gear shifts into neutral randomly at low speeds after coming to a complete stop when auto-off on the engine is activated. This happens on the road when pulling out of an intersection and the gear shifter needs to be physically moved into neutral then drive to engage the transmission again. My dealership was unable to reproduce the problem. I took a video of it when it occurred. There have been no warning lights or indications on the dash when this happens.

Corrective Action:

Gear shifts into neutral randomly at low speeds after coming to a complete stop when auto-off on the engine is activated. This happens on the road when pulling out of an intersection and the gear shifter needs to be physically moved into neutral then drive to engage the transmission again. My dealership was unable to reproduce the problem. I took a video of it when it occurred. There have been no warning lights or indications on the dash when this happens.

Additional Notes:

Gear shifts into neutral randomly at low speeds after coming to a complete stop when auto-off on the engine is activated. This happens on the road when pulling out of an intersection and the gear shifter needs to be physically moved into neutral then drive to engage the transmission again. My dealership was unable to reproduce the problem. I took a video of it when it occurred. There have been no warning lights or indications on the dash when this happens.

Manufacturer: VOLVO
Mfg Campaign: 11461725
Notice Date: Apr 21, 2022
Recall Date: Apr 21, 2022
Volvo Car Usa, Llc
Campaign: 11435892 Other
Oct 7, 2021
Defect Description:

ENGINE

Potential Consequences:

Engine Auto turn off never works. Advertised as feature of the car. Yet to see if active.

Corrective Action:

Engine Auto turn off never works. Advertised as feature of the car. Yet to see if active.

Additional Notes:

Engine Auto turn off never works. Advertised as feature of the car. Yet to see if active.

Manufacturer: VOLVO
Mfg Campaign: 11435892
Notice Date: Oct 7, 2021
Recall Date: Oct 7, 2021

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