Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volvo Car Usa Llc
Safety Issue:
Volvo Cars of N.A., LLC (Volvo) is recalling certain 2008-2016 V70 and XC70, 2007-2016 S80, 2011-2018 S60 and V60, 2016-2018 S60 Cross Country, 2014-2020 S60L, 2009-2015 S80L, 2009-2016 XC60 and 2015-2018 V60 Cross Country vehicles. The flexible steel cable that connects the seat belt to the front outboard seating positions may fatigue over time, causing the seat belt to not secure the occupant in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R10029
Recall Date: Jun 30, 2020
Consumer Complaints
4 ComplaintsVolvo Car Usa, Llc
Defect Description:
ENGINE
Potential Consequences:
The check engine light appeared on my 2018 Volvo s60. After taking the car to 2 Independent mechanics and the dealer, it was diagnosed as an Engine Control Module (ECM) failure. My 2018 Volvo s60 has ONLY 44,200 miles. The dealer stated that they "haven't seen this failure in cars with such low mileage. Usually, cars have 125,000+ miles if/when the ECM fails". The dealer and an Independent mechanic both stated that the brakes, steering, starter, thermostat, etc., could fail at any time. This could put my family, and other families on the road, at risk. Volvo refused to pay for the repairs.
Corrective Action:
The check engine light appeared on my 2018 Volvo s60. After taking the car to 2 Independent mechanics and the dealer, it was diagnosed as an Engine Control Module (ECM) failure. My 2018 Volvo s60 has ONLY 44,200 miles. The dealer stated that they "haven't seen this failure in cars with such low mileage. Usually, cars have 125,000+ miles if/when the ECM fails". The dealer and an Independent mechanic both stated that the brakes, steering, starter, thermostat, etc., could fail at any time. This could put my family, and other families on the road, at risk. Volvo refused to pay for the repairs.
Additional Notes:
The check engine light appeared on my 2018 Volvo s60. After taking the car to 2 Independent mechanics and the dealer, it was diagnosed as an Engine Control Module (ECM) failure. My 2018 Volvo s60 has ONLY 44,200 miles. The dealer stated that they "haven't seen this failure in cars with such low mileage. Usually, cars have 125,000+ miles if/when the ECM fails". The dealer and an Independent mechanic both stated that the brakes, steering, starter, thermostat, etc., could fail at any time. This could put my family, and other families on the road, at risk. Volvo refused to pay for the repairs.
Mfg Campaign: 11671445
Recall Date: Jul 6, 2025
Volvo Car Usa, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The check engine light appeared on my 2018 Volvo s60. After taking the car to 2 Independent mechanics and the dealer, it was diagnosed as an Engine Control Module (ECM) failure. My 2018 Volvo s60 has ONLY 44,200 miles. The dealer stated that they "haven't seen this failure in cars with such low mileage. Usually, cars have 125,000+ miles if/when the ECM fails". The dealer and an Independent mechanic both stated that the brakes, steering, starter, thermostat, etc., could fail at any time. This could put my family, and other families on the road, at risk. Volvo refused to pay for the repairs.
Corrective Action:
The check engine light appeared on my 2018 Volvo s60. After taking the car to 2 Independent mechanics and the dealer, it was diagnosed as an Engine Control Module (ECM) failure. My 2018 Volvo s60 has ONLY 44,200 miles. The dealer stated that they "haven't seen this failure in cars with such low mileage. Usually, cars have 125,000+ miles if/when the ECM fails". The dealer and an Independent mechanic both stated that the brakes, steering, starter, thermostat, etc., could fail at any time. This could put my family, and other families on the road, at risk. Volvo refused to pay for the repairs.
Additional Notes:
The check engine light appeared on my 2018 Volvo s60. After taking the car to 2 Independent mechanics and the dealer, it was diagnosed as an Engine Control Module (ECM) failure. My 2018 Volvo s60 has ONLY 44,200 miles. The dealer stated that they "haven't seen this failure in cars with such low mileage. Usually, cars have 125,000+ miles if/when the ECM fails". The dealer and an Independent mechanic both stated that the brakes, steering, starter, thermostat, etc., could fail at any time. This could put my family, and other families on the road, at risk. Volvo refused to pay for the repairs.
Mfg Campaign: 11671445
Recall Date: Jul 6, 2025
Volvo Car Usa, Llc
Defect Description:
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Potential Consequences:
The contact owns a 2018 Volvo S60. The contact stated that the HVAC system fan was inoperable, and the front windshield could not be defrosted. The vehicle was taken to the local dealer who replaced the fan, and the failure was remedied. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 77,000.
Corrective Action:
The contact owns a 2018 Volvo S60. The contact stated that the HVAC system fan was inoperable, and the front windshield could not be defrosted. The vehicle was taken to the local dealer who replaced the fan, and the failure was remedied. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 77,000.
Additional Notes:
The contact owns a 2018 Volvo S60. The contact stated that the HVAC system fan was inoperable, and the front windshield could not be defrosted. The vehicle was taken to the local dealer who replaced the fan, and the failure was remedied. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 77,000.
Mfg Campaign: 11508871
Recall Date: Feb 24, 2023
Volvo Car Usa, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHEN PRESSING BRAKE PEDAL A POPPING SOUND WAS NOTICED AND THEN BRAKES WERE LOST. FORTUNATELY CAR WAS PARKED IN A STREET. SERVICE LOCATION STATED THAT "BRAKE BOOSTER BROKE, IT IS A MAN MADE PART". CAR HAS ONLY 10500 MILES ON IT.
Corrective Action:
WHEN PRESSING BRAKE PEDAL A POPPING SOUND WAS NOTICED AND THEN BRAKES WERE LOST. FORTUNATELY CAR WAS PARKED IN A STREET. SERVICE LOCATION STATED THAT "BRAKE BOOSTER BROKE, IT IS A MAN MADE PART". CAR HAS ONLY 10500 MILES ON IT.
Additional Notes:
WHEN PRESSING BRAKE PEDAL A POPPING SOUND WAS NOTICED AND THEN BRAKES WERE LOST. FORTUNATELY CAR WAS PARKED IN A STREET. SERVICE LOCATION STATED THAT "BRAKE BOOSTER BROKE, IT IS A MAN MADE PART". CAR HAS ONLY 10500 MILES ON IT.
Mfg Campaign: 11301770
Recall Date: Jan 25, 2020
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