VOLVO S60 2017

Complete listing of complaints and recalls for this vehicle

15
Complaints
5
Recalls

Complaints & Recalls

15 Complaints 5 Recalls

Official Safety Recalls - Important!

5 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Volvo Car Usa Llc
NHTSA Campaign: 20V378000 SAFETY RECALL
308.3K Vehicles Affected
Recall Date: Jun 30, 2020
Safety Issue:

Volvo Cars of N.A., LLC (Volvo) is recalling certain 2008-2016 V70 and XC70, 2007-2016 S80, 2011-2018 S60 and V60, 2016-2018 S60 Cross Country, 2014-2020 S60L, 2009-2015 S80L, 2009-2016 XC60 and 2015-2018 V60 Cross Country vehicles. The flexible steel cable that connects the seat belt to the front outboard seating positions may fatigue over time, causing the seat belt to not secure the occupant in the event of a crash.

Potential Risk:
An unsecured occupant has an increased risk of injury in the event of a crash.
FREE Recall Solution:
Volvo will notify owners, and dealers will replace the seat belt anchor cable for both front seats. The recall began December 10, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R10029.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local VOLVO dealer to schedule your FREE recall repair.
Manufacturer: VOLVO
Mfg Campaign: R10029
Notice Date: Dec 10, 2020
Recall Date: Jun 30, 2020
Volvo Car Usa Llc
NHTSA Campaign: 19V849000 SAFETY RECALL
144.9K Vehicles Affected
Recall Date: Nov 26, 2019
Safety Issue:

Volvo Car of USA LLC (Volvo) is recalling certain 2011-2017 S60, S60I, V60, S60CC and V60CC vehicles. A component within the door latches may break, making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

Potential Risk:
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
FREE Recall Solution:
Volvo will notify owners, and dealers will replace all four door latches, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89978.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local VOLVO dealer to schedule your FREE recall repair.
Manufacturer: VOLVO
Mfg Campaign: R89978
Notice Date: Apr 9, 2020
Recall Date: Nov 26, 2019
Volvo Car Usa Llc
NHTSA Campaign: 17V127000 SAFETY RECALL
112 Vehicles Affected
Recall Date: Mar 1, 2017
Safety Issue:

Volvo Car USA LLC (Volvo) is recalling certain 2017 S60, S60CC, V60, V60 Cross Country, and XC60 vehicles. The affected vehicles have driver and front passenger seat side mounted side air bags (SAB) with inflator initiators that may fail to ignite during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection" and number 214, "Side Impact Protection."

Potential Risk:
If the air bag inflator initiator fails to ignite, the air bag will not deploy, increasing the risk of injury.
FREE Recall Solution:
Volvo will notify owners, and dealers will inspect and, if necessary, replace the front seat side air bags, free of charge. The recall began March 31, 2017. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89712. Note: This recall is an expansion of recall 16V-918.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local VOLVO dealer to schedule your FREE recall repair.
Manufacturer: VOLVO
Mfg Campaign: R89712
Notice Date: Apr 21, 2017
Recall Date: Mar 1, 2017
Volvo Car Usa Llc
NHTSA Campaign: 16V918000 SAFETY RECALL
376 Vehicles Affected
Recall Date: Dec 21, 2016
Safety Issue:

Volvo Car USA LLC (Volvo) is recalling certain model year 2017 S60 and S60 Cross Country, V60 and V60 Cross Country, and XC60 vehicles manufactured August 16, 2016, through October 21, 2016. The affected vehicles have driver and front passenger seat side mounted side air bags (SAB) with inflator initiators that may fail to ignite during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection" and number 214, "Side Impact Protection."

Potential Risk:
If the air bag inflator initiator fails to ignite, the air bag will not deploy, increasing the risk of injury.
FREE Recall Solution:
Volvo will notify owners, and dealers will inspect and, if necessary, replace the front seat side air bags, free of charge. The recall is expected to begin on February 13, 2017. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89712.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local VOLVO dealer to schedule your FREE recall repair.
Manufacturer: VOLVO
Mfg Campaign: R89712
Notice Date: Feb 13, 2017
Recall Date: Dec 21, 2016
Volvo Car Usa Llc
NHTSA Campaign: 16V798000 SAFETY RECALL
74K Vehicles Affected
Recall Date: Nov 2, 2016
Safety Issue:

Volvo Car USA LLC (Volvo) is recalling certain model year 2016-2017 XC90, S90, XC60, V60 Cross Country, V60, S60 Cross Country, S60, and S60 Inscription vehicles manufactured February 16, 2015, to August 22, 2016. On the affected vehicles, the front passenger seat belt buckle attaching stud may loosen, allowing the buckle to separate from the seat belt bracket. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages" and number 209, "Seat Belt Assemblies."

Potential Risk:
If the seat belt buckle separates from the bracket, the front seat passenger may not be adequately restrained in the event of a crash, increasing their risk of injury in the event of a crash.
FREE Recall Solution:
Volvo will notify owners, and dealers will inspect the front passenger seat belt buckle stud, replacing the seat belt buckle as needed, free of charge. The recall began January 2017. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89708.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local VOLVO dealer to schedule your FREE recall repair.
Manufacturer: VOLVO
Mfg Campaign: R89708
Notice Date: Dec 16, 2016
Recall Date: Nov 2, 2016

Consumer Complaints

15 Complaints
Volvo Car Usa, Llc
Campaign: 11608030 Other
Aug 12, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Yesterday I took my one year old granddaughter to North Carolina, which is an hour and a half drive away. We had breakfast with family members and I loaded her into the back seat. When I closed the door it looked as if the door closed, but as I began to drive, the door swung open. I attempted to close the door again, and the latch would not connect to the hook inside of the driver side rear door. I ended up needing to have my son sit in the back seat and hold the door closed the entire ride home (an hour and a half) to make sure that the door would not open again. I am currently driving my "new" car with a ratchet strap going from door to door to hold the door closed so that I can go to work. I found information stating that there was a recall on the Volvo S60 (2017) but when I enter my VIN nothing displays. I just bought the vehicle in February and the dealership is telling me that this will cost me $450 to repair on my MAX CARE warranty. Why? When the vehicle had a recall on it in 2020 that obviously was never addressed, prior to me purchasing it.

Corrective Action:

Yesterday I took my one year old granddaughter to North Carolina, which is an hour and a half drive away. We had breakfast with family members and I loaded her into the back seat. When I closed the door it looked as if the door closed, but as I began to drive, the door swung open. I attempted to close the door again, and the latch would not connect to the hook inside of the driver side rear door. I ended up needing to have my son sit in the back seat and hold the door closed the entire ride home (an hour and a half) to make sure that the door would not open again. I am currently driving my "new" car with a ratchet strap going from door to door to hold the door closed so that I can go to work. I found information stating that there was a recall on the Volvo S60 (2017) but when I enter my VIN nothing displays. I just bought the vehicle in February and the dealership is telling me that this will cost me $450 to repair on my MAX CARE warranty. Why? When the vehicle had a recall on it in 2020 that obviously was never addressed, prior to me purchasing it.

Additional Notes:

Yesterday I took my one year old granddaughter to North Carolina, which is an hour and a half drive away. We had breakfast with family members and I loaded her into the back seat. When I closed the door it looked as if the door closed, but as I began to drive, the door swung open. I attempted to close the door again, and the latch would not connect to the hook inside of the driver side rear door. I ended up needing to have my son sit in the back seat and hold the door closed the entire ride home (an hour and a half) to make sure that the door would not open again. I am currently driving my "new" car with a ratchet strap going from door to door to hold the door closed so that I can go to work. I found information stating that there was a recall on the Volvo S60 (2017) but when I enter my VIN nothing displays. I just bought the vehicle in February and the dealership is telling me that this will cost me $450 to repair on my MAX CARE warranty. Why? When the vehicle had a recall on it in 2020 that obviously was never addressed, prior to me purchasing it.

Manufacturer: VOLVO
Mfg Campaign: 11608030
Notice Date: Aug 12, 2024
Recall Date: Aug 12, 2024
Volvo Car Usa, Llc
Campaign: 11588561 Other
May 13, 2024
Defect Description:

STRUCTURE:BODY

Potential Consequences:

Multiple doors unexpectedly open. Door latches do not lock.

Corrective Action:

Multiple doors unexpectedly open. Door latches do not lock.

Additional Notes:

Multiple doors unexpectedly open. Door latches do not lock.

Manufacturer: VOLVO
Mfg Campaign: 11588561
Notice Date: May 13, 2024
Recall Date: May 13, 2024
Volvo Car Usa, Llc
Campaign: 11588561 Other
May 13, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Multiple doors unexpectedly open. Door latches do not lock.

Corrective Action:

Multiple doors unexpectedly open. Door latches do not lock.

Additional Notes:

Multiple doors unexpectedly open. Door latches do not lock.

Manufacturer: VOLVO
Mfg Campaign: 11588561
Notice Date: May 13, 2024
Recall Date: May 13, 2024
Volvo Car Usa, Llc
Campaign: 11588561 Other
May 13, 2024
Defect Description:

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Potential Consequences:

Multiple doors unexpectedly open. Door latches do not lock.

Corrective Action:

Multiple doors unexpectedly open. Door latches do not lock.

Additional Notes:

Multiple doors unexpectedly open. Door latches do not lock.

Manufacturer: VOLVO
Mfg Campaign: 11588561
Notice Date: May 13, 2024
Recall Date: May 13, 2024
Volvo Car Usa, Llc
Campaign: 11565850 Other
Jan 16, 2024
Defect Description:

TIRES

Potential Consequences:

4 new Bridgestone WEATHERPEAK BL 235/45R18 tires were purchased for "mom’s" low mileage vehicle. 8 months / 3,850 miles later, while my daughter was driving it in the center lane of the highway, the front left tire suddenly exploded! Fortunately, there were no injuries but had there been another vehicle at her side, this might have been a different story. The vehicle was towed back to the tire dealer to have the tire replaced. Combined with Bridgestone’s known past tire issues, we are now afraid to drive on the highway on these tires!!

Corrective Action:

4 new Bridgestone WEATHERPEAK BL 235/45R18 tires were purchased for "mom’s" low mileage vehicle. 8 months / 3,850 miles later, while my daughter was driving it in the center lane of the highway, the front left tire suddenly exploded! Fortunately, there were no injuries but had there been another vehicle at her side, this might have been a different story. The vehicle was towed back to the tire dealer to have the tire replaced. Combined with Bridgestone’s known past tire issues, we are now afraid to drive on the highway on these tires!!

Additional Notes:

4 new Bridgestone WEATHERPEAK BL 235/45R18 tires were purchased for "mom’s" low mileage vehicle. 8 months / 3,850 miles later, while my daughter was driving it in the center lane of the highway, the front left tire suddenly exploded! Fortunately, there were no injuries but had there been another vehicle at her side, this might have been a different story. The vehicle was towed back to the tire dealer to have the tire replaced. Combined with Bridgestone’s known past tire issues, we are now afraid to drive on the highway on these tires!!

Manufacturer: VOLVO
Mfg Campaign: 11565850
Notice Date: Jan 16, 2024
Recall Date: Jan 16, 2024
Volvo Car Usa, Llc
Campaign: 11514353 Other
Mar 29, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The vehicle was sold with automatic 911 in the case of an accident. That is no longer functional since it uses 3G. Volvo chose to use 3G even though it was supposed to stop working.

Corrective Action:

The vehicle was sold with automatic 911 in the case of an accident. That is no longer functional since it uses 3G. Volvo chose to use 3G even though it was supposed to stop working.

Additional Notes:

The vehicle was sold with automatic 911 in the case of an accident. That is no longer functional since it uses 3G. Volvo chose to use 3G even though it was supposed to stop working.

Manufacturer: VOLVO
Mfg Campaign: 11514353
Notice Date: Mar 29, 2023
Recall Date: Mar 29, 2023
Volvo Car Usa, Llc
Campaign: 11479192 Other
Aug 14, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The driver door will not latch and stay shut. We are in a warm climate and it happened suddenly. There was no warning lights and the car will drive without the door shut. Extremely dangerous. It hasn’t been looked at by a mechanic yet…it will have to be towed.

Corrective Action:

The driver door will not latch and stay shut. We are in a warm climate and it happened suddenly. There was no warning lights and the car will drive without the door shut. Extremely dangerous. It hasn’t been looked at by a mechanic yet…it will have to be towed.

Additional Notes:

The driver door will not latch and stay shut. We are in a warm climate and it happened suddenly. There was no warning lights and the car will drive without the door shut. Extremely dangerous. It hasn’t been looked at by a mechanic yet…it will have to be towed.

Manufacturer: VOLVO
Mfg Campaign: 11479192
Notice Date: Aug 14, 2022
Recall Date: Aug 14, 2022
Volvo Car Usa, Llc
Campaign: 11464298 Other
May 11, 2022
Defect Description:

STRUCTURE:BODY

Potential Consequences:

The driver door won't lock. The latch on the door is not locking causing the driver door to remain open presenting a safety issue. If the door swings opened because it is not closed properly a accident could occur. Other vehicles in that are the same make, model, and year is under recall. The problem first occurred on Saturday, May 7, 2022. I was driving the vehicle and there was no warning that the door latch had a problem. The door came opened while driving. The vehicle was towed to Southwest Volvo Sevice department and it is determined that the door latch needs to be repaired.

Corrective Action:

The driver door won't lock. The latch on the door is not locking causing the driver door to remain open presenting a safety issue. If the door swings opened because it is not closed properly a accident could occur. Other vehicles in that are the same make, model, and year is under recall. The problem first occurred on Saturday, May 7, 2022. I was driving the vehicle and there was no warning that the door latch had a problem. The door came opened while driving. The vehicle was towed to Southwest Volvo Sevice department and it is determined that the door latch needs to be repaired.

Additional Notes:

The driver door won't lock. The latch on the door is not locking causing the driver door to remain open presenting a safety issue. If the door swings opened because it is not closed properly a accident could occur. Other vehicles in that are the same make, model, and year is under recall. The problem first occurred on Saturday, May 7, 2022. I was driving the vehicle and there was no warning that the door latch had a problem. The door came opened while driving. The vehicle was towed to Southwest Volvo Sevice department and it is determined that the door latch needs to be repaired.

Manufacturer: VOLVO
Mfg Campaign: 11464298
Notice Date: May 11, 2022
Recall Date: May 11, 2022
Volvo Car Usa, Llc
Campaign: 11456112 Other
1 Vehicles Affected
Mar 10, 2022
Defect Description:

VISIBILITY:SUN/MOON ROOF ASSEMBLY

Potential Consequences:

The contact owns a 2017 Volvo S60. The contact stated while entering her vehicle, the sunroof glass detached from the sunroof frame and the glass shattered. The contact was cut from the shattered glass but did not seek medical attention. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 42,427.

Corrective Action:

The contact owns a 2017 Volvo S60. The contact stated while entering her vehicle, the sunroof glass detached from the sunroof frame and the glass shattered. The contact was cut from the shattered glass but did not seek medical attention. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 42,427.

Additional Notes:

The contact owns a 2017 Volvo S60. The contact stated while entering her vehicle, the sunroof glass detached from the sunroof frame and the glass shattered. The contact was cut from the shattered glass but did not seek medical attention. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 42,427.

Manufacturer: VOLVO
Mfg Campaign: 11456112
Notice Date: Mar 10, 2022
Recall Date: Mar 10, 2022
Volvo Car Usa, Llc
Campaign: 11424188 Other
Jul 10, 2021
Defect Description:

STRUCTURE:BODY

Potential Consequences:

Ran into a pole due to a-pillar blind spot, right side of vehicle. No warnings prior to incident.

Corrective Action:

Ran into a pole due to a-pillar blind spot, right side of vehicle. No warnings prior to incident.

Additional Notes:

Ran into a pole due to a-pillar blind spot, right side of vehicle. No warnings prior to incident.

Manufacturer: VOLVO
Mfg Campaign: 11424188
Notice Date: Jul 10, 2021
Recall Date: Jul 10, 2021
Volvo Car Usa, Llc
Campaign: 11386998 Other
Jan 7, 2021
Defect Description:

SEAT BELTS

Potential Consequences:

MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR MY VEHICLE IN A TIMELY MANNER

Corrective Action:

MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR MY VEHICLE IN A TIMELY MANNER

Additional Notes:

MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR MY VEHICLE IN A TIMELY MANNER

Manufacturer: VOLVO
Mfg Campaign: 11386998
Notice Date: Jan 7, 2021
Recall Date: Jan 7, 2021
Volvo Car Usa, Llc
Campaign: 11351974 Other
Aug 29, 2020
Defect Description:

ENGINE

Potential Consequences:

CHECK ENGINE LIGHT KEEPS GOING ON. BRING IT TO A BODY SHOP AND NOTHING CHANGED. CAR JUST SHUTS DOWN WHILE TRYING TO DRIVE IT.

Corrective Action:

CHECK ENGINE LIGHT KEEPS GOING ON. BRING IT TO A BODY SHOP AND NOTHING CHANGED. CAR JUST SHUTS DOWN WHILE TRYING TO DRIVE IT.

Additional Notes:

CHECK ENGINE LIGHT KEEPS GOING ON. BRING IT TO A BODY SHOP AND NOTHING CHANGED. CAR JUST SHUTS DOWN WHILE TRYING TO DRIVE IT.

Manufacturer: VOLVO
Mfg Campaign: 11351974
Notice Date: Aug 29, 2020
Recall Date: Aug 29, 2020
Volvo Car Usa, Llc
Campaign: 11337246 Other
Jul 2, 2020
Defect Description:

WHEELS

Potential Consequences:

THE CAR HAS INTERMITTENT NOISE COMING FROM THE RIGHT SIDE HUB BEARING. THE DEALER AND VOLVO CORP REFUSING TO FIX THE ISSUE AND EVEN PUT THE CAR ON THE LIFT. IF HUB WILL SEIZE IT CAN CAUSE A BIG ACCIDENT IF IT WILL BE ON THE HIGHWAY . ALL THE DEALER AND VOLVO RAP DID WAS DROVE THE CAR AROUND THE BLOCK DIDN'T HEAR THE NOISE AND REFUSING TO DIAGNOSE MORE AND REPLACE THE FAULTY PART. VOLCO CORP CLOSE THE CASE ON THIS ISSUE AND REFUSING TO OPEN ANOTHER ONE. MEANWHILE THE CAR NOT VERY SAFE TO DRIVE. SAME ISSUE WAS WITH LEFT SIDE AND IT TOOK VOLVO MONTH TO FINALLY REPLACE IT EVEN THEY HERD THE NOISE BUT DIDNT WANNA BELIEVE IT WAS THE HUB. DEALER IS KUNDERT VOLVO OF HASBROUCK

Corrective Action:

THE CAR HAS INTERMITTENT NOISE COMING FROM THE RIGHT SIDE HUB BEARING. THE DEALER AND VOLVO CORP REFUSING TO FIX THE ISSUE AND EVEN PUT THE CAR ON THE LIFT. IF HUB WILL SEIZE IT CAN CAUSE A BIG ACCIDENT IF IT WILL BE ON THE HIGHWAY . ALL THE DEALER AND VOLVO RAP DID WAS DROVE THE CAR AROUND THE BLOCK DIDN'T HEAR THE NOISE AND REFUSING TO DIAGNOSE MORE AND REPLACE THE FAULTY PART. VOLCO CORP CLOSE THE CASE ON THIS ISSUE AND REFUSING TO OPEN ANOTHER ONE. MEANWHILE THE CAR NOT VERY SAFE TO DRIVE. SAME ISSUE WAS WITH LEFT SIDE AND IT TOOK VOLVO MONTH TO FINALLY REPLACE IT EVEN THEY HERD THE NOISE BUT DIDNT WANNA BELIEVE IT WAS THE HUB. DEALER IS KUNDERT VOLVO OF HASBROUCK

Additional Notes:

THE CAR HAS INTERMITTENT NOISE COMING FROM THE RIGHT SIDE HUB BEARING. THE DEALER AND VOLVO CORP REFUSING TO FIX THE ISSUE AND EVEN PUT THE CAR ON THE LIFT. IF HUB WILL SEIZE IT CAN CAUSE A BIG ACCIDENT IF IT WILL BE ON THE HIGHWAY . ALL THE DEALER AND VOLVO RAP DID WAS DROVE THE CAR AROUND THE BLOCK DIDN'T HEAR THE NOISE AND REFUSING TO DIAGNOSE MORE AND REPLACE THE FAULTY PART. VOLCO CORP CLOSE THE CASE ON THIS ISSUE AND REFUSING TO OPEN ANOTHER ONE. MEANWHILE THE CAR NOT VERY SAFE TO DRIVE. SAME ISSUE WAS WITH LEFT SIDE AND IT TOOK VOLVO MONTH TO FINALLY REPLACE IT EVEN THEY HERD THE NOISE BUT DIDNT WANNA BELIEVE IT WAS THE HUB. DEALER IS KUNDERT VOLVO OF HASBROUCK

Manufacturer: VOLVO
Mfg Campaign: 11337246
Notice Date: Jul 2, 2020
Recall Date: Jul 2, 2020
Volvo Car Usa, Llc
Campaign: 11254848 Other
Sep 11, 2019
Defect Description:

SERVICE BRAKES

Potential Consequences:

BRAKES FAILED WITHOUT ANY WARNING WHILE DRIVING ON THE HIGHWAY. DRIVER WAS ABLE TO STOP THE CAR BY SWITCHING THE GEAR TO PARK POSITION AFTER TURNING INTO LOCAL ROAD. BRAKE LEVER WAS GOING ALL THE WAY DOWN BEFORE CAR CAME TO STOP AND ALSO WHILE TRYING TO RESUME DRIVING. CAR WAS STOPPED AND CALLED FOR ASSISTANCE.

Corrective Action:

BRAKES FAILED WITHOUT ANY WARNING WHILE DRIVING ON THE HIGHWAY. DRIVER WAS ABLE TO STOP THE CAR BY SWITCHING THE GEAR TO PARK POSITION AFTER TURNING INTO LOCAL ROAD. BRAKE LEVER WAS GOING ALL THE WAY DOWN BEFORE CAR CAME TO STOP AND ALSO WHILE TRYING TO RESUME DRIVING. CAR WAS STOPPED AND CALLED FOR ASSISTANCE.

Additional Notes:

BRAKES FAILED WITHOUT ANY WARNING WHILE DRIVING ON THE HIGHWAY. DRIVER WAS ABLE TO STOP THE CAR BY SWITCHING THE GEAR TO PARK POSITION AFTER TURNING INTO LOCAL ROAD. BRAKE LEVER WAS GOING ALL THE WAY DOWN BEFORE CAR CAME TO STOP AND ALSO WHILE TRYING TO RESUME DRIVING. CAR WAS STOPPED AND CALLED FOR ASSISTANCE.

Manufacturer: VOLVO
Mfg Campaign: 11254848
Notice Date: Sep 11, 2019
Recall Date: Sep 11, 2019
Volvo Car Usa, Llc
Campaign: 11073999 Other
Feb 21, 2018
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

SPONTANEOUS EXPLOSION OF OVERHEAD SUNROOF WHILE DRIVING. CAR WAS PURCHASED NEW IN SEPTEMBER 2017 AND ONLY HAS 10,000 MILES OF IT. THE SUNROOF HAD NO SCRATCH, DENTS, OR CHIPS - DEFINITELY NO REASON TO SUGGEST THAT IT MAY LITERALLY EXPLODE OUTWARD OVER MY HEAD WHILE DRIVING DOWN THE INTERSTATE. AT THE TIME OF THE INCIDENT I WAS ACTUALLY ON THE PHONE WITH MY MOM AND THE EXPLOSION WAS SO LOUD THAT SHE THOUGHT I HAD WRECKED MY VEHICLE DOWN AN EMBANKMENT.

Corrective Action:

SPONTANEOUS EXPLOSION OF OVERHEAD SUNROOF WHILE DRIVING. CAR WAS PURCHASED NEW IN SEPTEMBER 2017 AND ONLY HAS 10,000 MILES OF IT. THE SUNROOF HAD NO SCRATCH, DENTS, OR CHIPS - DEFINITELY NO REASON TO SUGGEST THAT IT MAY LITERALLY EXPLODE OUTWARD OVER MY HEAD WHILE DRIVING DOWN THE INTERSTATE. AT THE TIME OF THE INCIDENT I WAS ACTUALLY ON THE PHONE WITH MY MOM AND THE EXPLOSION WAS SO LOUD THAT SHE THOUGHT I HAD WRECKED MY VEHICLE DOWN AN EMBANKMENT.

Additional Notes:

SPONTANEOUS EXPLOSION OF OVERHEAD SUNROOF WHILE DRIVING. CAR WAS PURCHASED NEW IN SEPTEMBER 2017 AND ONLY HAS 10,000 MILES OF IT. THE SUNROOF HAD NO SCRATCH, DENTS, OR CHIPS - DEFINITELY NO REASON TO SUGGEST THAT IT MAY LITERALLY EXPLODE OUTWARD OVER MY HEAD WHILE DRIVING DOWN THE INTERSTATE. AT THE TIME OF THE INCIDENT I WAS ACTUALLY ON THE PHONE WITH MY MOM AND THE EXPLOSION WAS SO LOUD THAT SHE THOUGHT I HAD WRECKED MY VEHICLE DOWN AN EMBANKMENT.

Manufacturer: VOLVO
Mfg Campaign: 11073999
Notice Date: Feb 21, 2018
Recall Date: Feb 21, 2018

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