Array ( [0] => Array ( [CMPLID] => 958306 [ODINO] => 10491854 [MFR_NAME] => Volkswagen of America, Inc. [MAKETXT] => VOLKSWAGEN [MODELTXT] => TIGUAN [YEARTXT] => 2013 [CRASH] => N [FAILDATE] => 20130105 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ELECTRICAL SYSTEM [CITY] => BELMONT [STATE] => CA [VIN] => WVGBV7AX3DW [DATEA] => 20130108 [LDATE] => 20130108 [MILES] => 1500 [OCCURENCES] => 2 [CDESCR] => THERE ARE 2 SEPARATE INCIDENTS. FIRST INCIDENT APPROX. NOV. 26. PROCEEDING UP A STEEP HILL WHEN THE CAR SUDDENLY DECELERATED. PRESSING ON GAS PEDAL DID NOT RESULT IN INCREASED SPEED. NEEDED TO SHIFT TO MANUAL TRANSMISSION MODE TO REGAIN CONTROL OF THE CAR. SECOND INCIDENT ON DEC. 27. PROCEEDING DOWN A STEEP HILL AT APPROX. 45 MPH. POSTED SPEED LIMIT IS 45MPH. PAVEMENT IS DRY, VISIBILITY IS MILES. SKY IS OVERCAST. WHILE DRIVING DOWN THE HILL THE VEHICLE SUDDENLY WENT INTO DECELERATION FROM 45 TO ~ 30MPH. PRESSING ON THE GAS PEDAL DID NOT RESULT IN SPEED INCREASE. NEEDED TO SHIFT CAR INTO MANUAL TRANSMISSION MODE TO GAIN CONTROL OF THE CAR BACK. THIRD INCIDENT ON JAN. 5. PROCEEDING ON CITY STREET AT LESS THAN POSTED SPEED LIMIT. SUDDENLY CAR HAS NO POWER. ALL ELECTRICAL IS OFF. MUST MOVE CAR TO SIDE OF ROAD. AFTER GETTING THE CAR OUT OF TRAFFIC AND STOPPED, WAS ABLE TO RESTART. ALL ABOVE INCIDENTS ARE REPORTED TO VW AND CAR IS IN FOR SERVICE. VW REPORTS NO ISSUES WITH THE CAR. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 4 [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => GS [TRANS_TYPE] => [VEH_SPEED] => 45 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [1] => Array ( [CMPLID] => 958307 [ODINO] => 10491854 [MFR_NAME] => Volkswagen of America, Inc. [MAKETXT] => VOLKSWAGEN [MODELTXT] => TIGUAN [YEARTXT] => 2013 [CRASH] => N [FAILDATE] => 20130105 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ELECTRONIC STABILITY CONTROL [CITY] => BELMONT [STATE] => CA [VIN] => WVGBV7AX3DW [DATEA] => 20130108 [LDATE] => 20130108 [MILES] => 1500 [OCCURENCES] => 2 [CDESCR] => THERE ARE 2 SEPARATE INCIDENTS. FIRST INCIDENT APPROX. NOV. 26. PROCEEDING UP A STEEP HILL WHEN THE CAR SUDDENLY DECELERATED. PRESSING ON GAS PEDAL DID NOT RESULT IN INCREASED SPEED. NEEDED TO SHIFT TO MANUAL TRANSMISSION MODE TO REGAIN CONTROL OF THE CAR. SECOND INCIDENT ON DEC. 27. PROCEEDING DOWN A STEEP HILL AT APPROX. 45 MPH. POSTED SPEED LIMIT IS 45MPH. PAVEMENT IS DRY, VISIBILITY IS MILES. SKY IS OVERCAST. WHILE DRIVING DOWN THE HILL THE VEHICLE SUDDENLY WENT INTO DECELERATION FROM 45 TO ~ 30MPH. PRESSING ON THE GAS PEDAL DID NOT RESULT IN SPEED INCREASE. NEEDED TO SHIFT CAR INTO MANUAL TRANSMISSION MODE TO GAIN CONTROL OF THE CAR BACK. THIRD INCIDENT ON JAN. 5. PROCEEDING ON CITY STREET AT LESS THAN POSTED SPEED LIMIT. SUDDENLY CAR HAS NO POWER. ALL ELECTRICAL IS OFF. MUST MOVE CAR TO SIDE OF ROAD. AFTER GETTING THE CAR OUT OF TRAFFIC AND STOPPED, WAS ABLE TO RESTART. ALL ABOVE INCIDENTS ARE REPORTED TO VW AND CAR IS IN FOR SERVICE. VW REPORTS NO ISSUES WITH THE CAR. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 4 [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => GS [TRANS_TYPE] => [VEH_SPEED] => 45 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [2] => Array ( [CMPLID] => 958308 [ODINO] => 10491854 [MFR_NAME] => Volkswagen of America, Inc. [MAKETXT] => VOLKSWAGEN [MODELTXT] => TIGUAN [YEARTXT] => 2013 [CRASH] => N [FAILDATE] => 20130105 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => POWER TRAIN [CITY] => BELMONT [STATE] => CA [VIN] => WVGBV7AX3DW [DATEA] => 20130108 [LDATE] => 20130108 [MILES] => 1500 [OCCURENCES] => 2 [CDESCR] => THERE ARE 2 SEPARATE INCIDENTS. FIRST INCIDENT APPROX. NOV. 26. PROCEEDING UP A STEEP HILL WHEN THE CAR SUDDENLY DECELERATED. PRESSING ON GAS PEDAL DID NOT RESULT IN INCREASED SPEED. NEEDED TO SHIFT TO MANUAL TRANSMISSION MODE TO REGAIN CONTROL OF THE CAR. SECOND INCIDENT ON DEC. 27. PROCEEDING DOWN A STEEP HILL AT APPROX. 45 MPH. POSTED SPEED LIMIT IS 45MPH. PAVEMENT IS DRY, VISIBILITY IS MILES. SKY IS OVERCAST. WHILE DRIVING DOWN THE HILL THE VEHICLE SUDDENLY WENT INTO DECELERATION FROM 45 TO ~ 30MPH. PRESSING ON THE GAS PEDAL DID NOT RESULT IN SPEED INCREASE. NEEDED TO SHIFT CAR INTO MANUAL TRANSMISSION MODE TO GAIN CONTROL OF THE CAR BACK. THIRD INCIDENT ON JAN. 5. PROCEEDING ON CITY STREET AT LESS THAN POSTED SPEED LIMIT. SUDDENLY CAR HAS NO POWER. ALL ELECTRICAL IS OFF. MUST MOVE CAR TO SIDE OF ROAD. AFTER GETTING THE CAR OUT OF TRAFFIC AND STOPPED, WAS ABLE TO RESTART. ALL ABOVE INCIDENTS ARE REPORTED TO VW AND CAR IS IN FOR SERVICE. VW REPORTS NO ISSUES WITH THE CAR. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 4 [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => GS [TRANS_TYPE] => [VEH_SPEED] => 45 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [3] => Array ( [CMPLID] => 970469 [ODINO] => 10503614 [MFR_NAME] => Volkswagen of America, Inc. [MAKETXT] => VOLKSWAGEN [MODELTXT] => TIGUAN [YEARTXT] => 2013 [CRASH] => N [FAILDATE] => 20130201 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => SERVICE BRAKES [CITY] => HOUSTON [STATE] => TX [VIN] => WVGAV7AX8DW [DATEA] => 20130319 [LDATE] => 20130319 [MILES] => 1500 [OCCURENCES] => 1 [CDESCR] => BRAKE BECAME STIFF AFTER PUSHING DOWN ON THE BRAKE PEDAL APPROX 1/3 OF THE WAY AND THE CAR DID NOT COME TO A FULL STOP. AT THIS POINT ONLY PRESSING DOWN WITH FULL STRENGTH FORCES THE PEDAL DOWN FURTHER AND STOPS THE CAR. THE USUAL OPERATION IS A SMOOTH BRAKE PEDAL WHICH CAN BE PUSHED ALL THE WAY TO THE FLOOR. THIS HAS HAPPENED SEVERAL TIMES AT SEEMINGLY RANDOM INTERVALS, SOMETIMES ONE OR TWO TIMES A DAY, WITH OTHER TIMES GOING A FEW DAYS WITHOUT INCIDENT. THE DEALERSHIP MECHANICS CANNOT FIND A FAULT WITH THEIR USUAL METHOD OF TESTING. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 4 [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => GS [TRANS_TYPE] => [VEH_SPEED] => 30 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [4] => Array ( [CMPLID] => 974519 [ODINO] => 10505891 [MFR_NAME] => Volkswagen of America, Inc. [MAKETXT] => VOLKSWAGEN [MODELTXT] => TIGUAN [YEARTXT] => 2013 [CRASH] => N [FAILDATE] => 20130410 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => STRUCTURE:BODY [CITY] => LIVERMORE [STATE] => CA [VIN] => UNKNOWN [DATEA] => 20130411 [LDATE] => 20130411 [MILES] => 0 [OCCURENCES] => 1 [CDESCR] => WE RENTED THE VEHICLE FROM HERTZ AT DENVER INTERNATIONAL AIRPORT. WHEN WE PARKED THE CAR TO GO TO A RESTAURANT, WE COULD NOT UNLOCK THE DOORS AND THUS COULD NOT GET OUT OF THE CAR. WE PHONED HERTZ AND WERE TOLD WE COULD EXCHANGE THE CAR FOR A DIFFERENT CAR AT THE AIRPORT. ON THE WAY TO THE AIRPORT, WE KEPT SEEING SPORADIC WARNING SIGNALS ON THE DASHBOARD THAT VARIOUS DOORS WERE OPEN. THEY WERE NOT OPEN. THE ATTENDANTS AT HERTZ HAD TROUBLE UNLOCKING THE DOORS AS WELL. FORTUNATELY, WE CONTACTED OUR DAUGHTER BY CELL PHONE WHO DID SOME RESEARCH ON THE CAR ON THE INTERNET AND FOUND THAT THERE IS A HIDDEN KEYHOLE ON THE EXTERIOR OF THE DRIVER'S SIDE DOOR THAT WAS COVERED BY A SNAP-ON PIECE OF MOLDING. OUR DAUGHTER WAS ABLE TO COMMUNICATE HOW TO ACCESS THE KEYHOLE TO THE HERTZ ATTENDANTS WHO THEN SUCCEEDED IN OPENING THE DOORS. THE WINDOWS WERE OPERATIVE, BUT WERE TOO SMALL FOR OLDER FOLKS LIKE OURSELVES TO USE AS AN EGRESS, CERTAINLY NOT WITHOUT HELP. THIS IS POTENTIALLY A VERY DANGEROUS SITUTATION SINCE IT COULD BE IMPOSSIBLE TO EXTRACT PASSNEGERS FROM A VEHICLE THAT SUFFERS AN ACCIDENT. ALSO, PASSENGERS COULD ARRIVE AT A DESITINATION LATE AT NIGHT AND WITH INSUFFICIENT FUEL, AND FIND THEMSELVES UNABLE TO GET OUT OF THE CAR OR DRIVE SOMEWHERE ELSE FOR HELP. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [5] => Array ( [CMPLID] => 974520 [ODINO] => 10505891 [MFR_NAME] => Volkswagen of America, Inc. [MAKETXT] => VOLKSWAGEN [MODELTXT] => TIGUAN [YEARTXT] => 2013 [CRASH] => N [FAILDATE] => 20130410 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ELECTRICAL SYSTEM [CITY] => LIVERMORE [STATE] => CA [VIN] => UNKNOWN [DATEA] => 20130411 [LDATE] => 20130411 [MILES] => 0 [OCCURENCES] => 1 [CDESCR] => WE RENTED THE VEHICLE FROM HERTZ AT DENVER INTERNATIONAL AIRPORT. WHEN WE PARKED THE CAR TO GO TO A RESTAURANT, WE COULD NOT UNLOCK THE DOORS AND THUS COULD NOT GET OUT OF THE CAR. WE PHONED HERTZ AND WERE TOLD WE COULD EXCHANGE THE CAR FOR A DIFFERENT CAR AT THE AIRPORT. ON THE WAY TO THE AIRPORT, WE KEPT SEEING SPORADIC WARNING SIGNALS ON THE DASHBOARD THAT VARIOUS DOORS WERE OPEN. THEY WERE NOT OPEN. THE ATTENDANTS AT HERTZ HAD TROUBLE UNLOCKING THE DOORS AS WELL. FORTUNATELY, WE CONTACTED OUR DAUGHTER BY CELL PHONE WHO DID SOME RESEARCH ON THE CAR ON THE INTERNET AND FOUND THAT THERE IS A HIDDEN KEYHOLE ON THE EXTERIOR OF THE DRIVER'S SIDE DOOR THAT WAS COVERED BY A SNAP-ON PIECE OF MOLDING. OUR DAUGHTER WAS ABLE TO COMMUNICATE HOW TO ACCESS THE KEYHOLE TO THE HERTZ ATTENDANTS WHO THEN SUCCEEDED IN OPENING THE DOORS. THE WINDOWS WERE OPERATIVE, BUT WERE TOO SMALL FOR OLDER FOLKS LIKE OURSELVES TO USE AS AN EGRESS, CERTAINLY NOT WITHOUT HELP. THIS IS POTENTIALLY A VERY DANGEROUS SITUTATION SINCE IT COULD BE IMPOSSIBLE TO EXTRACT PASSNEGERS FROM A VEHICLE THAT SUFFERS AN ACCIDENT. ALSO, PASSENGERS COULD ARRIVE AT A DESITINATION LATE AT NIGHT AND WITH INSUFFICIENT FUEL, AND FIND THEMSELVES UNABLE TO GET OUT OF THE CAR OR DRIVE SOMEWHERE ELSE FOR HELP. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [6] => Array ( [CMPLID] => 1007005 [ODINO] => 10538012 [MFR_NAME] => Volkswagen of America, Inc. [MAKETXT] => VOLKSWAGEN [MODELTXT] => TIGUAN [YEARTXT] => 2013 [CRASH] => Y [FAILDATE] => 20130828 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => PARKING BRAKE [CITY] => SPRINGFIELD [STATE] => IL [VIN] => [DATEA] => 20130829 [LDATE] => 20130829 [MILES] => 5000 [OCCURENCES] => 1 [CDESCR] => I AM A STATE TROOPER WHO INVESTIGATED A CRASH. THE VEHICLE IN QUESTION WAS INVOLVED IN THE CRASH. THE VEHICLE THAT CAUSED THE CRASH WAS A 2013 VW TIGUAN. THIS VEHICLE HAS AN ELECTRICALLY ACTUATED PARKING BRAKE. THE SWITCH, VERY SIMILAR TO A POWER WINDOW SWITCH, IS LOCATED BETWEEN THE FRONT SEATS ADJACENT TO THE CUP HOLDER. THE DRIVER, REACHING FOR THE CUP ACCIDENTALLY HIT THE PARKING BRAKE SWITCH ACTIVATING IT. THE CAR CAME TO AN IMMEDIATE STOP IN A TRAFFIC LANE OF AN INTERSTATE AND THE VEHICLE FOLLOWING STRUCK IT IN THE REAR CAUSING EXTENSIVE DAMAGE TO BOTH VEHICLES. I MANIPULATED THE SWITCH TRYING TO RELEASE THE BRAKE SO THE TOW OPERATOR COULD PULL IT UNTO THE FLAT BED OF THE TRUCK. IT WAS UNCLEAR HOW TO RELEASE THE BRAKE (I WAS UNABLE TO DO SO),OR HOW IT WAS INITIALLY ACTIVATED. THE SWITCH CAN BE PULLED UP, OR PUSHED DOWN, PRESUMABLY TO ENGAGE OR DISENGAGE THE BRAKE. IT SHOULD BE NOTED UNLIKE A PEDAL OR LEVER STYLE PARKING BRAKE, THERE IS NO WAY TO MODULATE THE AMOUNT OF BRAKING EFFORT. FROM WHAT I OBSERVED, IT APPEARS THE DRIVER GETS FULL BRAKING FORCE OR NONE AT ALL. THE LOCATION OF THE SWITCH MAKES IT EASY TO STRIKE ACCIDENTALLY EITHER BY REACHING FOR THE CUP HOLDER OR EVEN WHILE TRYING TO REPOSITION YOURSELF IN THE SEAT. *TT [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 65 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [7] => Array ( [CMPLID] => 1008227 [ODINO] => 10541890 [MFR_NAME] => Volkswagen of America, Inc. [MAKETXT] => VOLKSWAGEN [MODELTXT] => TIGUAN [YEARTXT] => 2013 [CRASH] => N [FAILDATE] => 20130824 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => VEHICLE SPEED CONTROL [CITY] => CAMERON PARK [STATE] => CA [VIN] => WVGAV7AX3BW [DATEA] => 20130904 [LDATE] => 20130904 [MILES] => 28300 [OCCURENCES] => 0 [CDESCR] => TL* THE CONTACT OWNS A 2013 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE ACCELERATOR FAILED TO ENGAGE. ALSO, THE EMERGENCY BRAKE FAILED TO RELEASE WHEN IN PARK. THE DEALER WAS CONTACTED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 28,300 AND THE CURRENT MILEAGE WAS 29,000. [CMPL_TYPE] => EVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 45 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [8] => Array ( [CMPLID] => 1008228 [ODINO] => 10541890 [MFR_NAME] => Volkswagen of America, Inc. [MAKETXT] => VOLKSWAGEN [MODELTXT] => TIGUAN [YEARTXT] => 2013 [CRASH] => N [FAILDATE] => 20130824 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => SERVICE BRAKES [CITY] => CAMERON PARK [STATE] => CA [VIN] => WVGAV7AX3BW [DATEA] => 20130904 [LDATE] => 20130904 [MILES] => 28300 [OCCURENCES] => 0 [CDESCR] => TL* THE CONTACT OWNS A 2013 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE ACCELERATOR FAILED TO ENGAGE. ALSO, THE EMERGENCY BRAKE FAILED TO RELEASE WHEN IN PARK. THE DEALER WAS CONTACTED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 28,300 AND THE CURRENT MILEAGE WAS 29,000. [CMPL_TYPE] => EVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 45 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [9] => Array ( [CMPLID] => 1019509 [ODINO] => 10549968 [MFR_NAME] => Volkswagen of America, Inc. [MAKETXT] => VOLKSWAGEN [MODELTXT] => TIGUAN [YEARTXT] => 2013 [CRASH] => N [FAILDATE] => 20131028 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ENGINE [CITY] => WHITE PLAINS [STATE] => NY [VIN] => WVGBV3AX1DW [DATEA] => 20131029 [LDATE] => 20131029 [MILES] => 5838 [OCCURENCES] => 1 [CDESCR] => MY FIRST ISSUE WITH A CHECK ENGINE LIGHT CAME ON 1 MONTH INTO MY 3+ YEAR LEASE WITH UNDER 1,000 MILES ON THE CAR. I WAS TOLD IT WAS FINE TO DRIVE, AS THEY COULDN'T FIT ME IN FOR SERVICE WITH A LOANER FOR 2 WKS!! THE LIGHT EVENTUALLY WENT OFF IN 2 DAYS WITHOUT AN ISSUE. HOWEVER, IT HAPPENED AGAIN AT 5K MILES. THE CHECK ENGINE LIGHT CAME ON AND I PROCEEDED TO DRIVE AROUND THE CORNER FROM MY HOME. I STOPPED AT A STOP SIGN, ACCELERATED SLIGHTLY AND THE CAR DIED. THE CAR HAD A CHECK ENGINE (YELLOW LIGHT ON) AND A RED LIGHT. I HAD LITTLE TO NO CONTROL OVER THE STEERING EITHER. I PULLED OVER, RESTARTED THE CAR AND TURNED AROUND. I PROCEEDED AT A RATE OF 5 TO 10 MILES PER HOUR WITH MY HAZARDS LIGHTS ON FOR THE MILE RIDE BACK TO MY HOUSE. I STOPPED AT A 4 WAY STOP SIGN AND ACCELERATED SLIGHTLY AND THE CAR DIED AGAIN. I WAS ALMOST HIT BY ONCOMING TRAFFIC. I WAS ABLE TO DRIVE LESS THAN A MILE TO MY HOME. THE CAR HAD TO BE FLAT BEDDED AS IT WOULD NOT SHIFT INTO NEUTRAL. THE CAR IS AT VW AND I AM AWAITING MORE INFO...WITH NO LOANER. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 6 [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => GS [TRANS_TYPE] => [VEH_SPEED] => 10 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [10] => Array ( [CMPLID] => 1019510 [ODINO] => 10549968 [MFR_NAME] => Volkswagen of America, Inc. [MAKETXT] => VOLKSWAGEN [MODELTXT] => TIGUAN [YEARTXT] => 2013 [CRASH] => N [FAILDATE] => 20131028 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => POWER TRAIN [CITY] => WHITE PLAINS [STATE] => NY [VIN] => WVGBV3AX1DW [DATEA] => 20131029 [LDATE] => 20131029 [MILES] => 5838 [OCCURENCES] => 1 [CDESCR] => MY FIRST ISSUE WITH A CHECK ENGINE LIGHT CAME ON 1 MONTH INTO MY 3+ YEAR LEASE WITH UNDER 1,000 MILES ON THE CAR. I WAS TOLD IT WAS FINE TO DRIVE, AS THEY COULDN'T FIT ME IN FOR SERVICE WITH A LOANER FOR 2 WKS!! THE LIGHT EVENTUALLY WENT OFF IN 2 DAYS WITHOUT AN ISSUE. HOWEVER, IT HAPPENED AGAIN AT 5K MILES. THE CHECK ENGINE LIGHT CAME ON AND I PROCEEDED TO DRIVE AROUND THE CORNER FROM MY HOME. I STOPPED AT A STOP SIGN, ACCELERATED SLIGHTLY AND THE CAR DIED. THE CAR HAD A CHECK ENGINE (YELLOW LIGHT ON) AND A RED LIGHT. I HAD LITTLE TO NO CONTROL OVER THE STEERING EITHER. I PULLED OVER, RESTARTED THE CAR AND TURNED AROUND. I PROCEEDED AT A RATE OF 5 TO 10 MILES PER HOUR WITH MY HAZARDS LIGHTS ON FOR THE MILE RIDE BACK TO MY HOUSE. I STOPPED AT A 4 WAY STOP SIGN AND ACCELERATED SLIGHTLY AND THE CAR DIED AGAIN. I WAS ALMOST HIT BY ONCOMING TRAFFIC. I WAS ABLE TO DRIVE LESS THAN A MILE TO MY HOME. THE CAR HAD TO BE FLAT BEDDED AS IT WOULD NOT SHIFT INTO NEUTRAL. THE CAR IS AT VW AND I AM AWAITING MORE INFO...WITH NO LOANER. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 6 [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => GS [TRANS_TYPE] => [VEH_SPEED] => 10 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [11] => Array ( [CMPLID] => 1043520 [ODINO] => 10566926 [MFR_NAME] => Volkswagen of America, Inc. [MAKETXT] => VOLKSWAGEN [MODELTXT] => TIGUAN [YEARTXT] => 2013 [CRASH] => N [FAILDATE] => 20140223 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ENGINE [CITY] => MIAMI SPRINGS [STATE] => FL [VIN] => WVGAV3AX6DW [DATEA] => 20140304 [LDATE] => 20140304 [MILES] => 4600 [OCCURENCES] => 1 [CDESCR] => TL* THE CONTACT OWNS A 2013 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT WHILE DRIVING 15 MPH AND MAKING A RIGHT TURN, THE VEHICLE LOST POWER. THE CONTACT RESTARTED THAT VEHICLE AND THE VEHICLE FUNCTIONED PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THEY COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,600. *TR [CMPL_TYPE] => EVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 4 [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => GS [TRANS_TYPE] => [VEH_SPEED] => 15 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [12] => Array ( [CMPLID] => 1044975 [ODINO] => 10567996 [MFR_NAME] => Volkswagen of America, Inc. [MAKETXT] => VOLKSWAGEN [MODELTXT] => TIGUAN [YEARTXT] => 2013 [CRASH] => N [FAILDATE] => 20121025 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ENGINE [CITY] => SEATTLE [STATE] => WA [VIN] => WVGBV7AX0DW [DATEA] => 20140309 [LDATE] => 20140309 [MILES] => 1000 [OCCURENCES] => 1 [CDESCR] => VEHICLE CUT OUT, AND ENGINE DIED. SOMETIMES THE EPC LIGHT IS ILLUMINATED, OTHER TIMES IT IS SIMPLY A LOSS OF POWER AND THEN ENGINE CUT OFF. HAS HAPPENED MULTIPLE TIMES. OFTEN DURING ACCELERATION INTO TRAFFIC. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 4 [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => GS [TRANS_TYPE] => [VEH_SPEED] => 15 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [13] => Array ( [CMPLID] => 1044976 [ODINO] => 10567996 [MFR_NAME] => Volkswagen of America, Inc. [MAKETXT] => VOLKSWAGEN [MODELTXT] => TIGUAN [YEARTXT] => 2013 [CRASH] => N [FAILDATE] => 20121025 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => FUEL SYSTEM, GASOLINE [CITY] => SEATTLE [STATE] => WA [VIN] => WVGBV7AX0DW [DATEA] => 20140309 [LDATE] => 20140309 [MILES] => 1000 [OCCURENCES] => 1 [CDESCR] => VEHICLE CUT OUT, AND ENGINE DIED. SOMETIMES THE EPC LIGHT IS ILLUMINATED, OTHER TIMES IT IS SIMPLY A LOSS OF POWER AND THEN ENGINE CUT OFF. HAS HAPPENED MULTIPLE TIMES. OFTEN DURING ACCELERATION INTO TRAFFIC. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 4 [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => GS [TRANS_TYPE] => [VEH_SPEED] => 15 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [14] => Array ( [CMPLID] => 1045966 [ODINO] => 10568738 [MFR_NAME] => Volkswagen of America, Inc. [MAKETXT] => VOLKSWAGEN [MODELTXT] => TIGUAN [YEARTXT] => 2013 [CRASH] => N [FAILDATE] => 20140304 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => VEHICLE SPEED CONTROL [CITY] => MILWAUKIE [STATE] => OR [VIN] => WVGBV7AX3DW [DATEA] => 20140312 [LDATE] => 20140312 [MILES] => 13570 [OCCURENCES] => 4 [CDESCR] => AFTER TURNING MOTOR ON, AND BACKING UP, THE CAR IS UNRESPONSIVE WHEN SHIFTED INTO DRIVE,. ON 4 OCCASIONS NOW I HAVE HAD TO RESTART THE CAR AND TRY AGAIN. THE ACCELERATOR SEEMS PROGRESSIVELY UNRESPONSIVE. YESTERDAY, THE CAR STAYED IN GEAR, AND ON LONG ENOUGH FOR ME TO PULL INTO TRAFFIC AND THEN DIED. I HAD TO RESTART WHILE VEHICLES DROVE AROUND ME. THANKFULLY IT WAS A RESIDENTIAL STREET. I'M VERY WORRIED NOW TO DRIVE THE CAR AS IT COULD HAPPEN IN A BUSIER ENVIRONMENT AND RESULT IN AN ACCIDENT. CHECKING ONLINE, THIS SEEMS TO HAVE OCCURRED TO OTHER VOLKSWAGEN TIGUAN OWNERS OVER THE PAST 3 YEARS, BUT DEALERSHIP SERVICE DEPARTMENTS WERE UNABLE TO DETERMINE THE PROBLEM OR CHANGED OUT THE FUEL PUMP. AFTER GM RECALL I AM VERY CONCERNED. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 4 [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => GS [TRANS_TYPE] => [VEH_SPEED] => 0 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [15] => Array ( [CMPLID] => 1045967 [ODINO] => 10568738 [MFR_NAME] => Volkswagen of America, Inc. [MAKETXT] => VOLKSWAGEN [MODELTXT] => TIGUAN [YEARTXT] => 2013 [CRASH] => N [FAILDATE] => 20140304 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => FUEL SYSTEM, GASOLINE [CITY] => MILWAUKIE [STATE] => OR [VIN] => WVGBV7AX3DW [DATEA] => 20140312 [LDATE] => 20140312 [MILES] => 13570 [OCCURENCES] => 4 [CDESCR] => AFTER TURNING MOTOR ON, AND BACKING UP, THE CAR IS UNRESPONSIVE WHEN SHIFTED INTO DRIVE,. ON 4 OCCASIONS NOW I HAVE HAD TO RESTART THE CAR AND TRY AGAIN. THE ACCELERATOR SEEMS PROGRESSIVELY UNRESPONSIVE. YESTERDAY, THE CAR STAYED IN GEAR, AND ON LONG ENOUGH FOR ME TO PULL INTO TRAFFIC AND THEN DIED. I HAD TO RESTART WHILE VEHICLES DROVE AROUND ME. THANKFULLY IT WAS A RESIDENTIAL STREET. I'M VERY WORRIED NOW TO DRIVE THE CAR AS IT COULD HAPPEN IN A BUSIER ENVIRONMENT AND RESULT IN AN ACCIDENT. CHECKING ONLINE, THIS SEEMS TO HAVE OCCURRED TO OTHER VOLKSWAGEN TIGUAN OWNERS OVER THE PAST 3 YEARS, BUT DEALERSHIP SERVICE DEPARTMENTS WERE UNABLE TO DETERMINE THE PROBLEM OR CHANGED OUT THE FUEL PUMP. AFTER GM RECALL I AM VERY CONCERNED. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 4 [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => GS [TRANS_TYPE] => [VEH_SPEED] => 0 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [16] => Array ( [CMPLID] => 1045968 [ODINO] => 10568738 [MFR_NAME] => Volkswagen of America, Inc. [MAKETXT] => VOLKSWAGEN [MODELTXT] => TIGUAN [YEARTXT] => 2013 [CRASH] => N [FAILDATE] => 20140304 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ENGINE [CITY] => MILWAUKIE [STATE] => OR [VIN] => WVGBV7AX3DW [DATEA] => 20140312 [LDATE] => 20140312 [MILES] => 13570 [OCCURENCES] => 4 [CDESCR] => AFTER TURNING MOTOR ON, AND BACKING UP, THE CAR IS UNRESPONSIVE WHEN SHIFTED INTO DRIVE,. ON 4 OCCASIONS NOW I HAVE HAD TO RESTART THE CAR AND TRY AGAIN. THE ACCELERATOR SEEMS PROGRESSIVELY UNRESPONSIVE. YESTERDAY, THE CAR STAYED IN GEAR, AND ON LONG ENOUGH FOR ME TO PULL INTO TRAFFIC AND THEN DIED. I HAD TO RESTART WHILE VEHICLES DROVE AROUND ME. THANKFULLY IT WAS A RESIDENTIAL STREET. I'M VERY WORRIED NOW TO DRIVE THE CAR AS IT COULD HAPPEN IN A BUSIER ENVIRONMENT AND RESULT IN AN ACCIDENT. CHECKING ONLINE, THIS SEEMS TO HAVE OCCURRED TO OTHER VOLKSWAGEN TIGUAN OWNERS OVER THE PAST 3 YEARS, BUT DEALERSHIP SERVICE DEPARTMENTS WERE UNABLE TO DETERMINE THE PROBLEM OR CHANGED OUT THE FUEL PUMP. AFTER GM RECALL I AM VERY CONCERNED. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 4 [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => GS [TRANS_TYPE] => [VEH_SPEED] => 0 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [17] => Array ( [CMPLID] => 1048885 [ODINO] => 10573710 [MFR_NAME] => Volkswagen of America, Inc. [MAKETXT] => VOLKSWAGEN [MODELTXT] => TIGUAN [YEARTXT] => 2013 [CRASH] => N [FAILDATE] => 20140216 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => FUEL/PROPULSION SYSTEM [CITY] => LOCKPORT [STATE] => IL [VIN] => [DATEA] => 20140320 [LDATE] => 20140320 [MILES] => 21000 [OCCURENCES] => 1 [CDESCR] => I PURCHASED A 2012 VW TIGUAN AND STARTED HAVING PROBLEMS WITH THIS VEHICLE AT ABOUT 15,000 MILES WHEN THE FUEL PUMP AND MODULATOR WENT BAD.. AFTER THAT I WENT THROUGH 2 OR 3 MORE FUEL PUMPS ON THE VEHICLE, THE STEERING COLUMN FAILED. UNSATISFIED WITH THE CARS PERFORMANCE I VOICED MY OPINION TO THE DEALERSHIP; ASKING TO GET OUT OF THE VEHICLE. THEY CONTACTED VW WHO AGREED TO PLACE ME IN A 2013 MODEL AND GAVE ABOUT $4500 TOWARDS MY COSTS OF THE UPDATED MODEL; WHICH I STILL LOST CONSIDERABLE MONEY ON BECAUSE OF A VERY LOW TRADE IN VALUE; BUT I WANTED A SAFE VEHICLE FOR ME AND MY FAMILY. NOW I HAD THE 2013 FOR OVER A YEAR AND 21,000 MILES ROLES ON AND MY FUEL PUMP WENT OUT ON THIS CAR. IT HAPPENED WHILE I WAS MAKING A RIGHT TURN INTO TRAFFIC AND THE CAR DIED ALMOST CAUSING MY FAMILY AND I TO HAVE A SERIOUS ACCIDENT. THE DEALER REPLACED THE FUEL PUMP AND MODULE ONCE AGAIN. I CONTACTED VW AND EXPLAINED MY WIFE AND I ARE SCARED THIS PROBLEM WILL CONTINUE TO HAPPEN AND HAVE FOUND MULTIPLE SOURCES INCLUDING THE DEALER STATING THIS PROBLEM CONTINUES TO OCCUR AND I FEAR FOR MY SAFETY WHILE DRIVING. I ALSO HAVE BEEN VERY PATIENT WITH THEM REGARDING THE MULTIPLE INCONVENIENCES THIS HAS BEEN FOR ME WITH MULTIPLE VEHICLES. THEY REFUSED TO HELP ME AND JUST CONTINUE WITH THE ORIGINAL WARRANTY. I ASKED FOR CONSIDERATION TO PLEASE BE TAKEN OUT OF THIS VEHICLE AND THEY OUT RIGHT REFUSED TO HEAR ME. NOW I HAVE A CAR THAT I OWE MONEY ON, CANNOT AFFORD TO TRADE IN, WITH A KNOWN MECHANICAL PROBLEM. MY WIFE IS SCARED TO DRIVE IN THE CAR AND WILL NOT ALLOW ME TO TRAVEL WITH MY KIDS. VW WAS ONLY CONCERNED ABOUT THE BOTTOM LINE AND NOT THE CUSTOMER EXPERIENCE. THE REP WOULD NOT INTERJECT HIS OWN FEELINGS HOWEVER HE DID SAY GIVEN MY VW EXPERIENCE HE DOES NOT BLAME ME FOR WANTING OUT OF THE CAR; BUT VW WOULD NOT HELP. ALL I ASKED FOR WAS A VEHICLE THAT WILL PROVIDE SAFETY FOR ME AND MY FAMILY. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 0 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [18] => Array ( [CMPLID] => 1048886 [ODINO] => 10573710 [MFR_NAME] => Volkswagen of America, Inc. [MAKETXT] => VOLKSWAGEN [MODELTXT] => TIGUAN [YEARTXT] => 2013 [CRASH] => N [FAILDATE] => 20140216 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => STEERING [CITY] => LOCKPORT [STATE] => IL [VIN] => [DATEA] => 20140320 [LDATE] => 20140320 [MILES] => 21000 [OCCURENCES] => 1 [CDESCR] => I PURCHASED A 2012 VW TIGUAN AND STARTED HAVING PROBLEMS WITH THIS VEHICLE AT ABOUT 15,000 MILES WHEN THE FUEL PUMP AND MODULATOR WENT BAD.. AFTER THAT I WENT THROUGH 2 OR 3 MORE FUEL PUMPS ON THE VEHICLE, THE STEERING COLUMN FAILED. UNSATISFIED WITH THE CARS PERFORMANCE I VOICED MY OPINION TO THE DEALERSHIP; ASKING TO GET OUT OF THE VEHICLE. THEY CONTACTED VW WHO AGREED TO PLACE ME IN A 2013 MODEL AND GAVE ABOUT $4500 TOWARDS MY COSTS OF THE UPDATED MODEL; WHICH I STILL LOST CONSIDERABLE MONEY ON BECAUSE OF A VERY LOW TRADE IN VALUE; BUT I WANTED A SAFE VEHICLE FOR ME AND MY FAMILY. NOW I HAD THE 2013 FOR OVER A YEAR AND 21,000 MILES ROLES ON AND MY FUEL PUMP WENT OUT ON THIS CAR. IT HAPPENED WHILE I WAS MAKING A RIGHT TURN INTO TRAFFIC AND THE CAR DIED ALMOST CAUSING MY FAMILY AND I TO HAVE A SERIOUS ACCIDENT. THE DEALER REPLACED THE FUEL PUMP AND MODULE ONCE AGAIN. I CONTACTED VW AND EXPLAINED MY WIFE AND I ARE SCARED THIS PROBLEM WILL CONTINUE TO HAPPEN AND HAVE FOUND MULTIPLE SOURCES INCLUDING THE DEALER STATING THIS PROBLEM CONTINUES TO OCCUR AND I FEAR FOR MY SAFETY WHILE DRIVING. I ALSO HAVE BEEN VERY PATIENT WITH THEM REGARDING THE MULTIPLE INCONVENIENCES THIS HAS BEEN FOR ME WITH MULTIPLE VEHICLES. THEY REFUSED TO HELP ME AND JUST CONTINUE WITH THE ORIGINAL WARRANTY. I ASKED FOR CONSIDERATION TO PLEASE BE TAKEN OUT OF THIS VEHICLE AND THEY OUT RIGHT REFUSED TO HEAR ME. NOW I HAVE A CAR THAT I OWE MONEY ON, CANNOT AFFORD TO TRADE IN, WITH A KNOWN MECHANICAL PROBLEM. MY WIFE IS SCARED TO DRIVE IN THE CAR AND WILL NOT ALLOW ME TO TRAVEL WITH MY KIDS. VW WAS ONLY CONCERNED ABOUT THE BOTTOM LINE AND NOT THE CUSTOMER EXPERIENCE. THE REP WOULD NOT INTERJECT HIS OWN FEELINGS HOWEVER HE DID SAY GIVEN MY VW EXPERIENCE HE DOES NOT BLAME ME FOR WANTING OUT OF THE CAR; BUT VW WOULD NOT HELP. ALL I ASKED FOR WAS A VEHICLE THAT WILL PROVIDE SAFETY FOR ME AND MY FAMILY. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 0 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [19] => Array ( [CMPLID] => 1050255 [ODINO] => 10574567 [MFR_NAME] => Volkswagen of America, Inc. [MAKETXT] => VOLKSWAGEN [MODELTXT] => TIGUAN [YEARTXT] => 2013 [CRASH] => N [FAILDATE] => 20140303 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ENGINE [CITY] => WASHINGTON [STATE] => DC [VIN] => LSVXK25N6D2 [DATEA] => 20140325 [LDATE] => 20140325 [MILES] => 0 [OCCURENCES] => 1 [CDESCR] => 2013 VOLKSWAGEN TIGUAN. CONSUMER WRITES IN REGARDS TO VEHICLE ENGINE PROBLEMS. *SMD THE CONSUMER STATED THE FIXED POINT OF THE ENGINE'S DUST COVER HAD A FRACTURE. REASON: THE THICKNESS OF THE FIXED POINT WAS TOO THIN. OIL WAS BURNING IN THE COMBUSTION CHAMBER, WHICH WAS A CONTINUOUS PROCESS WHEN THE VEHICLE WAS BEING DRIVEN, DUE TO THE OIL SEPARATOR WHICH HAD A SERIOUS DESIGN FLAW. OIL LEAKED OUT FROM THE END COVER FOR THE CAMSHAFT, BECAUSE THE FIXED BOLTS WERE NOT ENOUGH AND NOT SEALED. THE IDLE SPEED WAS NOT STABLE AND THE ELECTRONIC CONTROL SYSTEM HAD A FAULT. [CMPL_TYPE] => LETR [POLICE_RPT_YN] => N [PURCH_DT] => 20131118 [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [20] => Array ( [CMPLID] => 1095001 [ODINO] => 10621184 [MFR_NAME] => Volkswagen of America, Inc. [MAKETXT] => VOLKSWAGEN [MODELTXT] => TIGUAN [YEARTXT] => 2013 [CRASH] => N [FAILDATE] => 20130930 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ENGINE [CITY] => GAINESVILLE [STATE] => FL [VIN] => WVGAV3AX0DW [DATEA] => 20140810 [LDATE] => 20140810 [MILES] => 4890 [OCCURENCES] => 0 [CDESCR] => CAR STALLED IN THE MIDDLE OF BUMPER TO BUMPER TRAFFIC WITH ME AND A TWO YEAR OLD STRAPPED IN HER SEAT. MOST HORRIFYING EXPERIENCE IN MY WHOLE 48 YEARS OF LIFE. YOUR DEALER DID NOTHING AND SAID IT'S ALL IN MY HEAD. CAR WAS AT THE DEALERSHIP MULTIPLE TIMES EVER SINCE FOR STALLING WHILE ME DRIVING! WILL START CLASS ACTION SUIT THROUGH AN ORLANDO LAW FIRM OF DEBAUBIEN, KNIGHT, MANZARIS, SIMMONS AND NEAL UNLESS CAR IS REPLACED. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 5 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [21] => Array ( [CMPLID] => 1095002 [ODINO] => 10621184 [MFR_NAME] => Volkswagen of America, Inc. [MAKETXT] => VOLKSWAGEN [MODELTXT] => TIGUAN [YEARTXT] => 2013 [CRASH] => N [FAILDATE] => 20130930 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => UNKNOWN OR OTHER [CITY] => GAINESVILLE [STATE] => FL [VIN] => WVGAV3AX0DW [DATEA] => 20140810 [LDATE] => 20140810 [MILES] => 4890 [OCCURENCES] => 0 [CDESCR] => CAR STALLED IN THE MIDDLE OF BUMPER TO BUMPER TRAFFIC WITH ME AND A TWO YEAR OLD STRAPPED IN HER SEAT. MOST HORRIFYING EXPERIENCE IN MY WHOLE 48 YEARS OF LIFE. YOUR DEALER DID NOTHING AND SAID IT'S ALL IN MY HEAD. CAR WAS AT THE DEALERSHIP MULTIPLE TIMES EVER SINCE FOR STALLING WHILE ME DRIVING! WILL START CLASS ACTION SUIT THROUGH AN ORLANDO LAW FIRM OF DEBAUBIEN, KNIGHT, MANZARIS, SIMMONS AND NEAL UNLESS CAR IS REPLACED. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 5 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [22] => Array ( [CMPLID] => 1095003 [ODINO] => 10621184 [MFR_NAME] => Volkswagen of America, Inc. [MAKETXT] => VOLKSWAGEN [MODELTXT] => TIGUAN [YEARTXT] => 2013 [CRASH] => N [FAILDATE] => 20130930 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => FUEL/PROPULSION SYSTEM [CITY] => GAINESVILLE [STATE] => FL [VIN] => WVGAV3AX0DW [DATEA] => 20140810 [LDATE] => 20140810 [MILES] => 4890 [OCCURENCES] => 0 [CDESCR] => CAR STALLED IN THE MIDDLE OF BUMPER TO BUMPER TRAFFIC WITH ME AND A TWO YEAR OLD STRAPPED IN HER SEAT. MOST HORRIFYING EXPERIENCE IN MY WHOLE 48 YEARS OF LIFE. YOUR DEALER DID NOTHING AND SAID IT'S ALL IN MY HEAD. CAR WAS AT THE DEALERSHIP MULTIPLE TIMES EVER SINCE FOR STALLING WHILE ME DRIVING! WILL START CLASS ACTION SUIT THROUGH AN ORLANDO LAW FIRM OF DEBAUBIEN, KNIGHT, MANZARIS, SIMMONS AND NEAL UNLESS CAR IS REPLACED. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 5 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [23] => Array ( [CMPLID] => 1102682 [ODINO] => 10629589 [MFR_NAME] => Volkswagen of America, Inc. [MAKETXT] => VOLKSWAGEN [MODELTXT] => TIGUAN [YEARTXT] => 2013 [CRASH] => N [FAILDATE] => 20140402 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => FUEL/PROPULSION SYSTEM [CITY] => SANTA CRUZ [STATE] => CA [VIN] => WVGAV3AX4DW [DATEA] => 20140830 [LDATE] => 20140830 [MILES] => 5343 [OCCURENCES] => 0 [CDESCR] => I WONDER WHY I HAVE NOT RECEIVED A RECALL NOTICE RE: NHTSA CAMPAIGN NUMBER 14V441000. MY 2013 VW TIGUAN DIED WHILE TRAVERSING A SLIGHT INCLINE IN AN INTERSECTION. FORTUNATELY NO OTHER CARS WERE PRESENT. VEHICLE WAS LATER TOWED TO VW DEALERSHIP. WORK ORDER FAILED TO MENTION THAT AUTO DIED, INSTEAD SERVICE ADVISOR WROTE THE FOLLOWING: "CK ENGINE LIGHT ON. TECH(S): 8563 WARRANTY. CUSTOMER STATES CHECK ENGINE LIGHT IS ON. SCANNED FOR TROUBLE CODES. RAN GFFAULT P0192 FUEL RAIL PRESSURE INTERMITTENT. PERFORMED TEST PLAN, CHECKED FUEL PRESSURES, ALL WITHIN SPECS. CLEARED CODES, RETESTED IN AM OPERATING TO SPECS, POSSIBLE FUEL LEVEL WAS TOO LOW IN FUEL TANK, BUT VEHICLE IS CURRENTLY OPERATING TO SPECS." THE INSTRUMENT PANEL READ RANGE: 85 MILES, WHICH, IN MY OPINION, DISCREDITS THE CONJECTURE THAT THE FUEL LEVEL IN FUEL TANK WAS TOO LOW. IS THERE A WAY TO FACILITATE RECEIVING A RECALL NOTICE? IF SO PLEASE ADVISE. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 20 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) ) volkswagen tiguan Problems

volkswagen tiguan Problems

volkswagen tiguan 2013 Complaints

ELECTRICAL SYSTEM

there are 2 separate incidents. first incident approx. nov. 26. proceeding up a steep hill when the car suddenly decelerated. pressing on gas pedal did not result in increased speed. needed to shift to manual transmission mode to regain control of the car. second incident on dec. 27. proceeding down a steep hill at approx. 45 mph. posted speed limit is 45mph. pavement is dry, visibility is miles. sky is overcast. while driving down the hill the vehicle suddenly went into deceleration from 45 to ~ 30mph. pressing on the gas pedal did not result in speed increase. needed to shift car into manual transmission mode to gain control of the car back. third incident on jan. 5. proceeding on city street at less than posted speed limit. suddenly car has no power. all electrical is off. must move car to side of road. after getting the car out of traffic and stopped, was able to restart. all above incidents are reported to vw and car is in for service. vw reports no issues with the car.

Reported in: BELMONT CA || Crash: N || VIN #: WVGBV7AX3DW

ELECTRONIC STABILITY CONTROL

there are 2 separate incidents. first incident approx. nov. 26. proceeding up a steep hill when the car suddenly decelerated. pressing on gas pedal did not result in increased speed. needed to shift to manual transmission mode to regain control of the car. second incident on dec. 27. proceeding down a steep hill at approx. 45 mph. posted speed limit is 45mph. pavement is dry, visibility is miles. sky is overcast. while driving down the hill the vehicle suddenly went into deceleration from 45 to ~ 30mph. pressing on the gas pedal did not result in speed increase. needed to shift car into manual transmission mode to gain control of the car back. third incident on jan. 5. proceeding on city street at less than posted speed limit. suddenly car has no power. all electrical is off. must move car to side of road. after getting the car out of traffic and stopped, was able to restart. all above incidents are reported to vw and car is in for service. vw reports no issues with the car.

Reported in: BELMONT CA || Crash: N || VIN #: WVGBV7AX3DW

POWER TRAIN

there are 2 separate incidents. first incident approx. nov. 26. proceeding up a steep hill when the car suddenly decelerated. pressing on gas pedal did not result in increased speed. needed to shift to manual transmission mode to regain control of the car. second incident on dec. 27. proceeding down a steep hill at approx. 45 mph. posted speed limit is 45mph. pavement is dry, visibility is miles. sky is overcast. while driving down the hill the vehicle suddenly went into deceleration from 45 to ~ 30mph. pressing on the gas pedal did not result in speed increase. needed to shift car into manual transmission mode to gain control of the car back. third incident on jan. 5. proceeding on city street at less than posted speed limit. suddenly car has no power. all electrical is off. must move car to side of road. after getting the car out of traffic and stopped, was able to restart. all above incidents are reported to vw and car is in for service. vw reports no issues with the car.

Reported in: BELMONT CA || Crash: N || VIN #: WVGBV7AX3DW

SERVICE BRAKES

brake became stiff after pushing down on the brake pedal approx 1/3 of the way and the car did not come to a full stop. at this point only pressing down with full strength forces the pedal down further and stops the car. the usual operation is a smooth brake pedal which can be pushed all the way to the floor. this has happened several times at seemingly random intervals, sometimes one or two times a day, with other times going a few days without incident. the dealership mechanics cannot find a fault with their usual method of testing.

Reported in: HOUSTON TX || Crash: N || VIN #: WVGAV7AX8DW

STRUCTURE:BODY

we rented the vehicle from hertz at denver international airport. when we parked the car to go to a restaurant, we could not unlock the doors and thus could not get out of the car. we phoned hertz and were told we could exchange the car for a different car at the airport. on the way to the airport, we kept seeing sporadic warning signals on the dashboard that various doors were open. they were not open. the attendants at hertz had trouble unlocking the doors as well. fortunately, we contacted our daughter by cell phone who did some research on the car on the internet and found that there is a hidden keyhole on the exterior of the driver's side door that was covered by a snap-on piece of molding. our daughter was able to communicate how to access the keyhole to the hertz attendants who then succeeded in opening the doors. the windows were operative, but were too small for older folks like ourselves to use as an egress, certainly not without help. this is potentially a very dangerous situtation since it could be impossible to extract passnegers from a vehicle that suffers an accident. also, passengers could arrive at a desitination late at night and with insufficient fuel, and find themselves unable to get out of the car or drive somewhere else for help.

Reported in: LIVERMORE CA || Crash: N || VIN #: UNKNOWN

ELECTRICAL SYSTEM

we rented the vehicle from hertz at denver international airport. when we parked the car to go to a restaurant, we could not unlock the doors and thus could not get out of the car. we phoned hertz and were told we could exchange the car for a different car at the airport. on the way to the airport, we kept seeing sporadic warning signals on the dashboard that various doors were open. they were not open. the attendants at hertz had trouble unlocking the doors as well. fortunately, we contacted our daughter by cell phone who did some research on the car on the internet and found that there is a hidden keyhole on the exterior of the driver's side door that was covered by a snap-on piece of molding. our daughter was able to communicate how to access the keyhole to the hertz attendants who then succeeded in opening the doors. the windows were operative, but were too small for older folks like ourselves to use as an egress, certainly not without help. this is potentially a very dangerous situtation since it could be impossible to extract passnegers from a vehicle that suffers an accident. also, passengers could arrive at a desitination late at night and with insufficient fuel, and find themselves unable to get out of the car or drive somewhere else for help.

Reported in: LIVERMORE CA || Crash: N || VIN #: UNKNOWN

PARKING BRAKE

i am a state trooper who investigated a crash. the vehicle in question was involved in the crash. the vehicle that caused the crash was a 2013 vw tiguan. this vehicle has an electrically actuated parking brake. the switch, very similar to a power window switch, is located between the front seats adjacent to the cup holder. the driver, reaching for the cup accidentally hit the parking brake switch activating it. the car came to an immediate stop in a traffic lane of an interstate and the vehicle following struck it in the rear causing extensive damage to both vehicles. i manipulated the switch trying to release the brake so the tow operator could pull it unto the flat bed of the truck. it was unclear how to release the brake (i was unable to do so),or how it was initially activated. the switch can be pulled up, or pushed down, presumably to engage or disengage the brake. it should be noted unlike a pedal or lever style parking brake, there is no way to modulate the amount of braking effort. from what i observed, it appears the driver gets full braking force or none at all. the location of the switch makes it easy to strike accidentally either by reaching for the cup holder or even while trying to reposition yourself in the seat. *tt

Reported in: SPRINGFIELD IL || Crash: Y || VIN #:

VEHICLE SPEED CONTROL

tl* the contact owns a 2013 volkswagen tiguan. the contact stated that while driving 45 mph, the accelerator failed to engage. also, the emergency brake failed to release when in park. the dealer was contacted. the manufacturer was not aware of the failure. the vehicle was not repaired. the failure mileage was 28,300 and the current mileage was 29,000.

Reported in: CAMERON PARK CA || Crash: N || VIN #: WVGAV7AX3BW

SERVICE BRAKES

tl* the contact owns a 2013 volkswagen tiguan. the contact stated that while driving 45 mph, the accelerator failed to engage. also, the emergency brake failed to release when in park. the dealer was contacted. the manufacturer was not aware of the failure. the vehicle was not repaired. the failure mileage was 28,300 and the current mileage was 29,000.

Reported in: CAMERON PARK CA || Crash: N || VIN #: WVGAV7AX3BW

ENGINE

my first issue with a check engine light came on 1 month into my 3+ year lease with under 1,000 miles on the car. i was told it was fine to drive, as they couldn't fit me in for service with a loaner for 2 wks!! the light eventually went off in 2 days without an issue. however, it happened again at 5k miles. the check engine light came on and i proceeded to drive around the corner from my home. i stopped at a stop sign, accelerated slightly and the car died. the car had a check engine (yellow light on) and a red light. i had little to no control over the steering either. i pulled over, restarted the car and turned around. i proceeded at a rate of 5 to 10 miles per hour with my hazards lights on for the mile ride back to my house. i stopped at a 4 way stop sign and accelerated slightly and the car died again. i was almost hit by oncoming traffic. i was able to drive less than a mile to my home. the car had to be flat bedded as it would not shift into neutral. the car is at vw and i am awaiting more info...with no loaner.

Reported in: WHITE PLAINS NY || Crash: N || VIN #: WVGBV3AX1DW

POWER TRAIN

my first issue with a check engine light came on 1 month into my 3+ year lease with under 1,000 miles on the car. i was told it was fine to drive, as they couldn't fit me in for service with a loaner for 2 wks!! the light eventually went off in 2 days without an issue. however, it happened again at 5k miles. the check engine light came on and i proceeded to drive around the corner from my home. i stopped at a stop sign, accelerated slightly and the car died. the car had a check engine (yellow light on) and a red light. i had little to no control over the steering either. i pulled over, restarted the car and turned around. i proceeded at a rate of 5 to 10 miles per hour with my hazards lights on for the mile ride back to my house. i stopped at a 4 way stop sign and accelerated slightly and the car died again. i was almost hit by oncoming traffic. i was able to drive less than a mile to my home. the car had to be flat bedded as it would not shift into neutral. the car is at vw and i am awaiting more info...with no loaner.

Reported in: WHITE PLAINS NY || Crash: N || VIN #: WVGBV3AX1DW

ENGINE

tl* the contact owns a 2013 volkswagen tiguan. the contact stated that while driving 15 mph and making a right turn, the vehicle lost power. the contact restarted that vehicle and the vehicle functioned properly. the vehicle was taken to the dealer for inspection where they stated that they could not diagnose the cause of the failure. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 4,600.

Reported in: MIAMI SPRINGS FL || Crash: N || VIN #: WVGAV3AX6DW

ENGINE

vehicle cut out, and engine died. sometimes the epc light is illuminated, other times it is simply a loss of power and then engine cut off. has happened multiple times. often during acceleration into traffic.

Reported in: SEATTLE WA || Crash: N || VIN #: WVGBV7AX0DW

FUEL SYSTEM, GASOLINE

vehicle cut out, and engine died. sometimes the epc light is illuminated, other times it is simply a loss of power and then engine cut off. has happened multiple times. often during acceleration into traffic.

Reported in: SEATTLE WA || Crash: N || VIN #: WVGBV7AX0DW

VEHICLE SPEED CONTROL

after turning motor on, and backing up, the car is unresponsive when shifted into drive,. on 4 occasions now i have had to restart the car and try again. the accelerator seems progressively unresponsive. yesterday, the car stayed in gear, and on long enough for me to pull into traffic and then died. i had to restart while vehicles drove around me. thankfully it was a residential street. i'm very worried now to drive the car as it could happen in a busier environment and result in an accident. checking online, this seems to have occurred to other volkswagen tiguan owners over the past 3 years, but dealership service departments were unable to determine the problem or changed out the fuel pump. after gm recall i am very concerned.

Reported in: MILWAUKIE OR || Crash: N || VIN #: WVGBV7AX3DW

FUEL SYSTEM, GASOLINE

after turning motor on, and backing up, the car is unresponsive when shifted into drive,. on 4 occasions now i have had to restart the car and try again. the accelerator seems progressively unresponsive. yesterday, the car stayed in gear, and on long enough for me to pull into traffic and then died. i had to restart while vehicles drove around me. thankfully it was a residential street. i'm very worried now to drive the car as it could happen in a busier environment and result in an accident. checking online, this seems to have occurred to other volkswagen tiguan owners over the past 3 years, but dealership service departments were unable to determine the problem or changed out the fuel pump. after gm recall i am very concerned.

Reported in: MILWAUKIE OR || Crash: N || VIN #: WVGBV7AX3DW

ENGINE

after turning motor on, and backing up, the car is unresponsive when shifted into drive,. on 4 occasions now i have had to restart the car and try again. the accelerator seems progressively unresponsive. yesterday, the car stayed in gear, and on long enough for me to pull into traffic and then died. i had to restart while vehicles drove around me. thankfully it was a residential street. i'm very worried now to drive the car as it could happen in a busier environment and result in an accident. checking online, this seems to have occurred to other volkswagen tiguan owners over the past 3 years, but dealership service departments were unable to determine the problem or changed out the fuel pump. after gm recall i am very concerned.

Reported in: MILWAUKIE OR || Crash: N || VIN #: WVGBV7AX3DW

FUEL/PROPULSION SYSTEM

i purchased a 2012 vw tiguan and started having problems with this vehicle at about 15,000 miles when the fuel pump and modulator went bad.. after that i went through 2 or 3 more fuel pumps on the vehicle, the steering column failed. unsatisfied with the cars performance i voiced my opinion to the dealership; asking to get out of the vehicle. they contacted vw who agreed to place me in a 2013 model and gave about $4500 towards my costs of the updated model; which i still lost considerable money on because of a very low trade in value; but i wanted a safe vehicle for me and my family. now i had the 2013 for over a year and 21,000 miles roles on and my fuel pump went out on this car. it happened while i was making a right turn into traffic and the car died almost causing my family and i to have a serious accident. the dealer replaced the fuel pump and module once again. i contacted vw and explained my wife and i are scared this problem will continue to happen and have found multiple sources including the dealer stating this problem continues to occur and i fear for my safety while driving. i also have been very patient with them regarding the multiple inconveniences this has been for me with multiple vehicles. they refused to help me and just continue with the original warranty. i asked for consideration to please be taken out of this vehicle and they out right refused to hear me. now i have a car that i owe money on, cannot afford to trade in, with a known mechanical problem. my wife is scared to drive in the car and will not allow me to travel with my kids. vw was only concerned about the bottom line and not the customer experience. the rep would not interject his own feelings however he did say given my vw experience he does not blame me for wanting out of the car; but vw would not help. all i asked for was a vehicle that will provide safety for me and my family.

Reported in: LOCKPORT IL || Crash: N || VIN #:

STEERING

i purchased a 2012 vw tiguan and started having problems with this vehicle at about 15,000 miles when the fuel pump and modulator went bad.. after that i went through 2 or 3 more fuel pumps on the vehicle, the steering column failed. unsatisfied with the cars performance i voiced my opinion to the dealership; asking to get out of the vehicle. they contacted vw who agreed to place me in a 2013 model and gave about $4500 towards my costs of the updated model; which i still lost considerable money on because of a very low trade in value; but i wanted a safe vehicle for me and my family. now i had the 2013 for over a year and 21,000 miles roles on and my fuel pump went out on this car. it happened while i was making a right turn into traffic and the car died almost causing my family and i to have a serious accident. the dealer replaced the fuel pump and module once again. i contacted vw and explained my wife and i are scared this problem will continue to happen and have found multiple sources including the dealer stating this problem continues to occur and i fear for my safety while driving. i also have been very patient with them regarding the multiple inconveniences this has been for me with multiple vehicles. they refused to help me and just continue with the original warranty. i asked for consideration to please be taken out of this vehicle and they out right refused to hear me. now i have a car that i owe money on, cannot afford to trade in, with a known mechanical problem. my wife is scared to drive in the car and will not allow me to travel with my kids. vw was only concerned about the bottom line and not the customer experience. the rep would not interject his own feelings however he did say given my vw experience he does not blame me for wanting out of the car; but vw would not help. all i asked for was a vehicle that will provide safety for me and my family.

Reported in: LOCKPORT IL || Crash: N || VIN #:

ENGINE

2013 volkswagen tiguan. consumer writes in regards to vehicle engine problems. *smd the consumer stated the fixed point of the engine's dust cover had a fracture. reason: the thickness of the fixed point was too thin. oil was burning in the combustion chamber, which was a continuous process when the vehicle was being driven, due to the oil separator which had a serious design flaw. oil leaked out from the end cover for the camshaft, because the fixed bolts were not enough and not sealed. the idle speed was not stable and the electronic control system had a fault.

Reported in: WASHINGTON DC || Crash: N || VIN #: LSVXK25N6D2

ENGINE

car stalled in the middle of bumper to bumper traffic with me and a two year old strapped in her seat. most horrifying experience in my whole 48 years of life. your dealer did nothing and said it's all in my head. car was at the dealership multiple times ever since for stalling while me driving! will start class action suit through an orlando law firm of debaubien, knight, manzaris, simmons and neal unless car is replaced.

Reported in: GAINESVILLE FL || Crash: N || VIN #: WVGAV3AX0DW

UNKNOWN OR OTHER

car stalled in the middle of bumper to bumper traffic with me and a two year old strapped in her seat. most horrifying experience in my whole 48 years of life. your dealer did nothing and said it's all in my head. car was at the dealership multiple times ever since for stalling while me driving! will start class action suit through an orlando law firm of debaubien, knight, manzaris, simmons and neal unless car is replaced.

Reported in: GAINESVILLE FL || Crash: N || VIN #: WVGAV3AX0DW

FUEL/PROPULSION SYSTEM

car stalled in the middle of bumper to bumper traffic with me and a two year old strapped in her seat. most horrifying experience in my whole 48 years of life. your dealer did nothing and said it's all in my head. car was at the dealership multiple times ever since for stalling while me driving! will start class action suit through an orlando law firm of debaubien, knight, manzaris, simmons and neal unless car is replaced.

Reported in: GAINESVILLE FL || Crash: N || VIN #: WVGAV3AX0DW

FUEL/PROPULSION SYSTEM

i wonder why i have not received a recall notice re: nhtsa campaign number 14v441000. my 2013 vw tiguan died while traversing a slight incline in an intersection. fortunately no other cars were present. vehicle was later towed to vw dealership. work order failed to mention that auto died, instead service advisor wrote the following: "ck engine light on. tech(s): 8563 warranty. customer states check engine light is on. scanned for trouble codes. ran gffault p0192 fuel rail pressure intermittent. performed test plan, checked fuel pressures, all within specs. cleared codes, retested in am operating to specs, possible fuel level was too low in fuel tank, but vehicle is currently operating to specs." the instrument panel read range: 85 miles, which, in my opinion, discredits the conjecture that the fuel level in fuel tank was too low. is there a way to facilitate receiving a recall notice? if so please advise.

Reported in: SANTA CRUZ CA || Crash: N || VIN #: WVGAV3AX4DW