Array ( [0] => Array ( [CMPLID] => 1018286 [ODINO] => 10549015 [MFR_NAME] => Volkswagen of America, Inc. [MAKETXT] => VOLKSWAGEN [MODELTXT] => PASSAT [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20130817 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => VEHICLE SPEED CONTROL [CITY] => GOLETA [STATE] => CA [VIN] => [DATEA] => 20131022 [LDATE] => 20131022 [MILES] => 300 [OCCURENCES] => 1 [CDESCR] => VEHICLE CRUISE CONTROL DOES NOT CONTROL SPEED DOWNHILL WHEN CRUISE CONTROL IS SET. VEHICLE SPEED KEEPS INCREASING WHILE GOING DOWNHILL. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 65 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [1] => Array ( [CMPLID] => 1030229 [ODINO] => 10557701 [MFR_NAME] => Volkswagen of America, Inc. [MAKETXT] => VOLKSWAGEN [MODELTXT] => PASSAT [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20131030 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ELECTRICAL SYSTEM [CITY] => YOUNGSTOWN [STATE] => OH [VIN] => 1VWCN7A38EC [DATEA] => 20131230 [LDATE] => 20131230 [MILES] => 250 [OCCURENCES] => 1 [CDESCR] => PURCHASED 2014 FULLY LOADED PASSAT ON 10/26/13, SAFETY ISSUE WITH CAR DUE TO MY 1.5 HR DAILY COMMUTE. EXTREMELY POOR QUALITY WHEN USING BLUETOOTH THROUGH CARE STEREO, NOT RECOGNIZING NAMES ON IPHONE 4S CAUSING DRIVER TO REMOVE EYES FROM ROAD TO LOOK UP NUMBER WHICH IS A MAJOR DISTRACTION ESPECIALLY DURING NIGHT DRIVING. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 4 [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => DS [TRANS_TYPE] => [VEH_SPEED] => [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [2] => Array ( [CMPLID] => 1047132 [ODINO] => 10572524 [MFR_NAME] => Volkswagen of America, Inc. [MAKETXT] => VOLKSWAGEN [MODELTXT] => PASSAT [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20120202 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ELECTRICAL SYSTEM [CITY] => HERKIMER [STATE] => NY [VIN] => 1VWBN7A39EC [DATEA] => 20140315 [LDATE] => 20140315 [MILES] => 12000 [OCCURENCES] => 1 [CDESCR] => WHENEVER OUTSIDE TEMPERATURE REACHES BELOW 20 DEGREES F THE DRIVER SIDE LOCK FREEZES MAKING IT IMPOSSIBLE TO OPEN THIS DOOR. THIS IS A SAFETY HAZARD, AS THE ONLY MEANS OF ENTRY AND EGRESS IS THROUGH THE PASSENGER SIDE DOOR. IN THE EVENT OF A CRASH, SUBMERGING IN WATER, FIRE, OR OTHER TYPE INCIDENT, THERE IS SIGNIFICANT RISK, SHOULD THE DRIVER NEED TO EXIT THE VEHICLE. I HAVE CALLED VOLKSWAGEN CUSTOMER CARE ON THREE SEPARATE OCCASIONS (CASE NUMBERS ARE DOCUMENTED, CALLS RECORDED), ONLY TO BE REASSURED THAT THEY HAVE NOT HAD ANY OTHER CALLS REGARDING THIS. THE SOLUTION (HELP) THAT THEY OFFER IS TO HAVE ME BRING THE VEHICLE TO MY DEALERSHIP WHEN THE LOCK IS FROZE, SO THE DEALER CAN SEE THE LOCK WHEN IT IS IN THIS CONDITION. IN ESSENCE, THEY ARE ASKING ME TO DRIVE A VEHICLE THEY MANUFACTURED WITH A SIGNIFICANT SAFETY CONCERN TO MY DEALERSHIP WHEN IT IS THE MOST UNSAFE TO DRIVE. SHOULD I OR ANYONE ELSE HAVE A NEED TO EXIT THE VEHICLE WHEN THE DRIVER SIDE LOCK IS FROZEN, THERE IS NO WAY TO DO THIS. THIS POSES AN IMMINENT HEALTH THREAT, AND COULD RESULT IN LOSS OF LIFE OR LIMB. AS I STARTED INVESTIGATING THIS ISSUE, I HAVE FOUND COUNTLESS WEBSITES AND FORUMS THAT ADDRESS THIS SAME CONCERN WITH DRIVER SIDE DOOR LOCK FREEZING ON VOLKSWAGEN PRODUCTS, TO THE EXTENT THAT IT REALLY MAKES ME WONDER WHY OUR GOVERNMENT IS NOT ENTRENCHED IN THIS ISSUE. I WOULD APPRECIATE A RESPONSE TO THIS CONCERN THAT I RAISE. IF YOU HAVE NOT HEARD ABOUT THIS ISSUE PRIOR TO MY WRITING, PLEASE CONSIDER THIS AS OFFICIAL NOTIFICATION THAT I HAVE A SIGNIFICANT SAFETY CONCERN THAT WARRANTS GOVERNMENT INVESTIGATION. FURTHERMORE, THIS ISSUE PRESENTS A CLEAR AND PRESENT DANGER, AND IMMANENT RISK TO CONSUMER HEALTH AND SAFETY, AND NOW YOU HAVE NOTIFICATION. I APPRECIATE YOUR TIME, AND LOOK FORWARD TO YOUR RESPONSE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 4 [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => DS [TRANS_TYPE] => [VEH_SPEED] => 0 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [3] => Array ( [CMPLID] => 1047200 [ODINO] => 10572573 [MFR_NAME] => Volkswagen of America, Inc. [MAKETXT] => VOLKSWAGEN [MODELTXT] => PASSAT [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140209 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ENGINE [CITY] => MILFORD [STATE] => OH [VIN] => 1VWBN7A30DC [DATEA] => 20140315 [LDATE] => 20140315 [MILES] => 10500 [OCCURENCES] => 1 [CDESCR] => EXITING INTERSTATE AND MERGING ONTO STATE ROUTE, VEHICLE LOST POWER, COULD NOT MAINTAIN SPEED IN TRAFFIC. TOWED TO DEALER NEXT DAY, FOUND TURBOCHARGER HAD FAILED WITH NO WARNING. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 4 [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => DS [TRANS_TYPE] => [VEH_SPEED] => 50 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [4] => Array ( [CMPLID] => 1050510 [ODINO] => 10574848 [MFR_NAME] => Volkswagen of America, Inc. [MAKETXT] => VOLKSWAGEN [MODELTXT] => PASSAT [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140107 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ELECTRONIC STABILITY CONTROL [CITY] => NEW CARROLLTON [STATE] => MD [VIN] => 1VWBT7A38EC [DATEA] => 20140326 [LDATE] => 20140326 [MILES] => 2747 [OCCURENCES] => 1 [CDESCR] => WHILE GOING AROUND A RIGHT CORNER AT HIGHWAY SPEEDS ON A DRY DAY AND OTHER VEHICLES GOING MUCH FASTER THAN MY VEHICLE. THE CAR APPLIED THE BRAKES IN AN AGGRESSIVE MANNER IN THE OPPOSING DIRECTION OF THE TURN AS IF IT WANTED ME TO GO STRAIGHT I ALMOST GOT INTO AN ACCIDENT WITH THE VEHICLE IN THE LEFT LANE. I IMMEDIATELY CONTACTED VOLKSWAGEN ABOUT THE ISSUE. I FIRST BROUGHT THE CAR IN ON 1/13/14 AND WAS TOLD NO MALFUNCTIONS FOUND. I TOOK THE CAR IN AGAIN ON 2/15/14 AND WAS TOLD VEHICLE IS OPERATING AS DESIGNED. I TOOK THE CAR IN AGAIN ON 3/14/14 TO A DIFFERENT DEALERSHIP AND THIS TIME THEY FOUND THAT THE TIRES WERE SET AT 41.5 PSI. THE RECOMMEND PRESSURE IS 30PSI. I WAS TOLD THAT WITH HIGHER PSI THE WHEELS WOULD BOUNCE AND COULD LOOSE TRACTION. I NEVER HAD TO A AIR TO ANY OF MY TIRES SINCE PURCHASE. DURING THESE OCCASION MY VEHICLE HAS BEEN IN AND OUT OF THE SHOP FOR A NUMBER OF REASON ALONG WITH A SQUEAKING SUSPENSION AND BACKUP CAMERA ISSUES AND AT NOT TIME NO ONE NOTICED THE ADDITIONAL 11 PSI. AFTER DRIVING FOR A WEEK IT DID THE SAME THING AGAIN ON 3/21/14 EVEN AFTER THE TIRE PRESSURE ADJUSTMENT. I AM SCHEDULE TO BRING THE VEHICLE BACK TO THE DEALER 3/27/14. ALL THIS TIME I'M LEFT TO DRIVE THIS UNSAFE VEHICLE BECAUSE VOLKSWAGEN WANTS TO TRY AGAIN AND FIX THE PROBLEMS WITHOUT GIVING ME A LOANER TO AVOID THE LEMON LAW OF 30 OUT OF USE IN MARYLAND. SO FAR IT'S BEEN 20DAYS OUT OF USE BECAUSE OF THE REPAIRS. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 4 [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => GS [TRANS_TYPE] => [VEH_SPEED] => 65 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [5] => Array ( [CMPLID] => 1050792 [ODINO] => 10575039 [MFR_NAME] => Volkswagen of America, Inc. [MAKETXT] => VOLKSWAGEN [MODELTXT] => PASSAT [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140321 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ENGINE [CITY] => GORHAM [STATE] => ME [VIN] => 1VWBN7A38EC [DATEA] => 20140326 [LDATE] => 20140326 [MILES] => 10070 [OCCURENCES] => 1 [CDESCR] => TURBOCHARGER FAILED. STARTED MAKING NOISES, THEN POWER LOSSES, THEN DASHBOARD LIGHTS. BY THE TIME I GOT TO THE DEALERSHIP, IT WAS NO LONGER DRIVABLE. DEALERSHIP DIAGNOSED TURBOCHARGER FAILURE DUE TO 'INTERNAL MALFUNCTION' AND STATED THAT IT WAS NOT A PROBLEM THAT COULD HAVE BEEN CAUSED BY DRIVING STYLE, EXTERNAL FACTORS. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 4 [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => DS [TRANS_TYPE] => [VEH_SPEED] => 30 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [6] => Array ( [CMPLID] => 1051081 [ODINO] => 10575227 [MFR_NAME] => Volkswagen of America, Inc. [MAKETXT] => VOLKSWAGEN [MODELTXT] => PASSAT [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20130923 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ENGINE [CITY] => BOCA RATON [STATE] => FL [VIN] => 1VWAH7A36EC [DATEA] => 20140327 [LDATE] => 20140327 [MILES] => 7 [OCCURENCES] => 0 [CDESCR] => TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE ENGINE WAS SLOW TO START UPON DEPRESSING THE ACCELERATOR PEDAL AND WOULD ACCELERATE WITHOUT WARNING. THE VEHICLE WOULD ALSO DRIFT TO THE RIGHT WHEN TRAVELING VARIOUS SPEEDS. ADDITIONALLY, THE STEERING WHEEL WAS NOT CENTERED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT AN ALIGNMENT WAS NEEDED. THE DEALER REPLACED FOUR TIRES BUT THE FAILURE STILL RECURRED. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER, WHO WAS THEN UNABLE TO DIAGNOSE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7. [CMPL_TYPE] => EVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [7] => Array ( [CMPLID] => 1051082 [ODINO] => 10575227 [MFR_NAME] => Volkswagen of America, Inc. [MAKETXT] => VOLKSWAGEN [MODELTXT] => PASSAT [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20130923 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => STEERING [CITY] => BOCA RATON [STATE] => FL [VIN] => 1VWAH7A36EC [DATEA] => 20140327 [LDATE] => 20140327 [MILES] => 7 [OCCURENCES] => 0 [CDESCR] => TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE ENGINE WAS SLOW TO START UPON DEPRESSING THE ACCELERATOR PEDAL AND WOULD ACCELERATE WITHOUT WARNING. THE VEHICLE WOULD ALSO DRIFT TO THE RIGHT WHEN TRAVELING VARIOUS SPEEDS. ADDITIONALLY, THE STEERING WHEEL WAS NOT CENTERED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT AN ALIGNMENT WAS NEEDED. THE DEALER REPLACED FOUR TIRES BUT THE FAILURE STILL RECURRED. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER, WHO WAS THEN UNABLE TO DIAGNOSE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7. [CMPL_TYPE] => EVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [8] => Array ( [CMPLID] => 1056197 [ODINO] => 10578811 [MFR_NAME] => Volkswagen of America, Inc. [MAKETXT] => VOLKSWAGEN [MODELTXT] => PASSAT [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140409 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => STEERING [CITY] => MONTGOMERY [STATE] => AL [VIN] => 1VWBN7A39EC [DATEA] => 20140410 [LDATE] => 20140410 [MILES] => 6565 [OCCURENCES] => 0 [CDESCR] => I WAS DRIVING ABOUT 40MPH WHEN A CAR TRIED TO MERGE INTO MY LANE. I TRIED TO BLOW THE HORN AND THE HORN FAILED TO WORK. THIS HAS HAPPENED SEVERAL TIMES BUT NOT AT A POINT WHERE I HAVE BEEN THIS CLOSE TO BEING CRASHED INTO. WHEN THIS HAPPENS, THE CHANGE TRACK AND VOLUME BUTTONS DO NOT WORK, AS WELL AS THE HANDS FREE CALLING BUTTON. IT'S LIKE THE WHOLE STEERING WHEEL GOES DEAD. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 40 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [9] => Array ( [CMPLID] => 1056198 [ODINO] => 10578811 [MFR_NAME] => Volkswagen of America, Inc. [MAKETXT] => VOLKSWAGEN [MODELTXT] => PASSAT [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140409 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ELECTRICAL SYSTEM [CITY] => MONTGOMERY [STATE] => AL [VIN] => 1VWBN7A39EC [DATEA] => 20140410 [LDATE] => 20140410 [MILES] => 6565 [OCCURENCES] => 0 [CDESCR] => I WAS DRIVING ABOUT 40MPH WHEN A CAR TRIED TO MERGE INTO MY LANE. I TRIED TO BLOW THE HORN AND THE HORN FAILED TO WORK. THIS HAS HAPPENED SEVERAL TIMES BUT NOT AT A POINT WHERE I HAVE BEEN THIS CLOSE TO BEING CRASHED INTO. WHEN THIS HAPPENS, THE CHANGE TRACK AND VOLUME BUTTONS DO NOT WORK, AS WELL AS THE HANDS FREE CALLING BUTTON. IT'S LIKE THE WHOLE STEERING WHEEL GOES DEAD. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 40 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [10] => Array ( [CMPLID] => 1056909 [ODINO] => 10579313 [MFR_NAME] => Volkswagen of America, Inc. [MAKETXT] => VOLKSWAGEN [MODELTXT] => PASSAT [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140411 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => VEHICLE SPEED CONTROL [CITY] => WASHINGTON [STATE] => DC [VIN] => [DATEA] => 20140412 [LDATE] => 20140412 [MILES] => 0 [OCCURENCES] => 0 [CDESCR] => I RENTED A 4 DOOR VW PASSAT (LICENSE PLATE N364495; MVA # 65181266) FROM AVIS AT THE BATON ROUGE AIRPORT ON TUESDAY, APRIL 8, 2014. TODAY, APRIL 11, 2014, WHILE DRIVING ON THE HIGHWAY FROM NEW ORLEANS TO BATON ROUGE MY CAR ACCELERATED TO 80 MILES AND STAYED AT THAT RATE (WITHOUT ME HAVING MY FOOT ON THE GAS), APPROXIMATELY 7 OR 8 TIMES. MY SPEED DID NOT GO DOWN UNLESS I PRESSED ON THE BREAKS, SIMILAR TO WHAT OCCURS WHEN SOMEONE ENGAGES CRUISE CONTROL (BUT I HAD NOT ENGAGED CRUISE CONTROL). ALTHOUGH THIS ISSUE OCCURRED SEVERAL TIMES, I COULD NOT POSITIVELY IDENTIFY THE MOVEMENTS NECESSARY TO RECREATE THE EFFECT. HOWEVER, I DO KNOW THAT IT OCCURRED AT LEAST SOME OF THE TIMES (AND POSSIBLY EVERY TIME) WHEN I WAS ACCELERATING TO PASS A CAR *AND* MOVED TO THE RIGHT HAND LANE. TOWARDS THE END OF MY DRIVE I MADE SURE TO ONLY BE TOUCHING THE STEERING WHEEL AT THE BOTTOM, THEREFORE IT WAS NOT POSSIBLE THAT I ACCIDENTALLY ENGAGED THE CRUISE CONTROL VIA ANY OF THE SIDE LEVERS, AND ON MY MODEL THE ONLY BUTTONS ON THE STEERING WHEEL ITSELF WERE FOR RADIO VOLUME AND STATION. I DID NOT GET INTO AN ACCIDENT, BUT I COULD IMAGINE DIFFERENT CIRCUMSTANCES HAD THIS ISSUE ARISEN DURING DENSER TRAFFIC CONDITIONS. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [11] => Array ( [CMPLID] => 1061975 [ODINO] => 10585971 [MFR_NAME] => Volkswagen of America, Inc. [MAKETXT] => VOLKSWAGEN [MODELTXT] => PASSAT [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140313 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => POWER TRAIN [CITY] => CHULA VISTA [STATE] => CA [VIN] => 1VWBT7A34EC [DATEA] => 20140501 [LDATE] => 20140501 [MILES] => 2500 [OCCURENCES] => 0 [CDESCR] => THE CAR TENDS TO HAVE JERKING MOVEMENTS DURING SLOW TRAFFIC CONDITIONS. THE CAR WILL NOT STOP SMOOTHLY AND GIVES WHIP LASHES AFTER PUMPING THE BREAKS PEDAL TWICE TO ENSURE THE CAR STOPS. THE DSG SYSTEM FAILS TO ENGAGE SMOOTHLY WHILE IN AUTOMATIC BUT RUNS SMOOTHLY WHILE IN "SPORT" MODE. WE HAVE ALMOST REAR ENDED SEVERAL CARS WHILE DRIVING IN AUTOMATIC DUE TO THE JERKY DSG GEAR SHIFTING AND POOR RESPONSE TIME IN THE BREAKING SYSTEMS WHILE IN STOP AND GO TRAFFIC CONDITIONS. A VW SALES PERSON INFORMED ME YESTERDAY THAT THE CAR IS DESIGNED FOR FULL TIME "SPORT" MODE ON OPEN HIGHWAYS. THIS IS NOT REALISTIC AS LARGE CITIES NATURALLY HAVE HORRIFIC TRAFFIC CONDITIONS. I FEAR THAT THIS DSG SYSTEM WILL CAUSE ACCIDENTS OR EVEN DEATHS DUE TO THE "JERKY" RESPONSE IN AUTOMATIC MODE. I HAVE CONTACTED VW CORPORATE AND LOCAL DEALERSHIPS TO CHECK THE CAR BUT THE DEALERSHIP MAINTAINS THE CAR IS WORKING AS IT WAS DESIGNED. THIS IS A NEW CAR AND THE FIRST CAR I FEARED DRIVING. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 40 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [12] => Array ( [CMPLID] => 1062804 [ODINO] => 10586552 [MFR_NAME] => Volkswagen of America, Inc. [MAKETXT] => VOLKSWAGEN [MODELTXT] => PASSAT [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140321 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ELECTRONIC STABILITY CONTROL [CITY] => LAKESIDE [STATE] => CA [VIN] => 1VWCN7A30EC [DATEA] => 20140505 [LDATE] => 20140505 [MILES] => 106 [OCCURENCES] => 0 [CDESCR] => I PURCHASED A 2014 VOLKSWAGEN PASSAT TDI SEL ON 03-31-2014. I WAS DRIVING IT HOME WHEN I WENT THROUGH A FREEWAY INTERCHANGE AT HIGHWAY SPEEDS. THE ROAD WAS DRY AND OTHER VEHICLES WERE GOING THROUGH THE INTERCHANGE AT A SPEED FASTER THAN ME. THE ELECTRONIC STABILITY CONTROL (ESC) APPLIED THE BRAKES IN SUCH A WAY THAT IT TRIED TO STRAIGHT MY VEHICLE OUT INT THE TURN, CAUSING ME TO NEARLY HIT THE GUARD RAIL. I TOOK MY CAR IN TO THE VW DEALER THE NEXT MORNING AND TOLD THEM ABOUT THE ESC ISSUE AND THE FACT THE CAR PULLED TO THE RIGHT (ALIGNMENT ISSUE). THEY CHECKED IT AND FOUND NOTHING AND EVEN SAID THE ALIGNMENT WAS FINE. THEY SAID THE ESC SOUNDED NORMAL TO THEM. I'VE BEEN DRIVING THE SAME ROADS FOR 20 YEARS AND I KNEW THIS WASN'T NORMAL. I MADE VIDEOS OF THE ESC CAR SLOWING ME DOWN BELOW HIGHWAY SPEEDS AROUND SWEEPING CORNERS. I WAS TAKING MY DAUGHTER HOME ONE DAY AND A FORD EXPLORER NEARLY REAR ENDED ME. I'VE TAKEN THE CAR BACK TWO ADDITIONAL TIMES, DURING WHICH THEY CORRECTED THE ALIGNMENT AND FIXED A TRIM PANEL THAT WAS FALLING DOWN. THE ESC THEY MAINTAIN IS WORKING PERFECTLY. THE FUNNY THING IS I ALSO HAVE A 2014 VW JETTA TDI THAT NEVER ENGAGES THE ESC, THOUGH IS EQUIPPED WITH THE SAME SYSTEM. I DROVE A 2014 VW CC AS A LOANER AND THE ESC NEVER ENGAGED. THIS SYSTEM IS GOING TO KILL SOMEONE IF VW IS ALLOWED TO TELL CONSUMERS THERE ISN'T A PROBLEM WITH THEIR PROGRAMMING OR HARDWARE. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 70 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [13] => Array ( [CMPLID] => 1065837 [ODINO] => 10588687 [MFR_NAME] => Volkswagen of America, Inc. [MAKETXT] => VOLKSWAGEN [MODELTXT] => PASSAT [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140513 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ENGINE [CITY] => ROCKFORD [STATE] => IL [VIN] => 1VWCN7A3XEC [DATEA] => 20140515 [LDATE] => 20140515 [MILES] => 6501 [OCCURENCES] => 0 [CDESCR] => TURBOCHARGER FAILURE ON A TDI ENGINE. ENGINE DIED WITH VEHICLE TRAVELING IN THE LEFT-MOST LANE OF 3 LANE INTERSTATE HIGHWAY. RESULTED IN VEHICLE STRANDED IN EMERGENCY LANE AWAITING A TOW. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 65 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [14] => Array ( [CMPLID] => 1074993 [ODINO] => 10598056 [MFR_NAME] => Volkswagen of America, Inc. [MAKETXT] => VOLKSWAGEN [MODELTXT] => PASSAT [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140613 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => TIRES [CITY] => WESTBURY [STATE] => NY [VIN] => 1VWBT7A30EC [DATEA] => 20140613 [LDATE] => 20140613 [MILES] => 2160 [OCCURENCES] => 0 [CDESCR] => I WAS DRIVING ON THE NORTHERN STATE PARKWAY GOING EAST AROUND 8 AM. THERE WAS CONSTRUCTION ALONGSIDE THE ROAD, AS WELL AS MANY POTHOLES. AS I WAS EXITING FOR THE LIE, THERE WAS A BIG POTHOLE THAT I COULD NOT AVOID. I HIT THE POTHOLE AND MY FRONT PASSENGER TIRE BLEW OUT. THE TIRE WAS COMPLETELY DESTROYED. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 35 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [15] => Array ( [CMPLID] => 1076242 [ODINO] => 10598927 [MFR_NAME] => Volkswagen of America, Inc. [MAKETXT] => VOLKSWAGEN [MODELTXT] => PASSAT [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140616 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ENGINE [CITY] => GASTONIA [STATE] => NC [VIN] => [DATEA] => 20140617 [LDATE] => 20140617 [MILES] => 10288 [OCCURENCES] => 0 [CDESCR] => WHILE DRIVING THE CAR ON 2 SEPARATE OCCASIONS WENT FROM THE "ON" POSITION TO "ACCESSORY" OR IN BASIC TERMS IT SHUT OFF CAUSING A LOSS IN CONTROL OF THE VEHICLE. AFTER A FEW MINUTES I WAS ABLE TO START THE CAR AGAIN AND DRIVE IT NORMALLY. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 10 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [16] => Array ( [CMPLID] => 1076243 [ODINO] => 10598927 [MFR_NAME] => Volkswagen of America, Inc. [MAKETXT] => VOLKSWAGEN [MODELTXT] => PASSAT [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140616 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => STEERING [CITY] => GASTONIA [STATE] => NC [VIN] => [DATEA] => 20140617 [LDATE] => 20140617 [MILES] => 10288 [OCCURENCES] => 0 [CDESCR] => WHILE DRIVING THE CAR ON 2 SEPARATE OCCASIONS WENT FROM THE "ON" POSITION TO "ACCESSORY" OR IN BASIC TERMS IT SHUT OFF CAUSING A LOSS IN CONTROL OF THE VEHICLE. AFTER A FEW MINUTES I WAS ABLE TO START THE CAR AGAIN AND DRIVE IT NORMALLY. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 10 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [17] => Array ( [CMPLID] => 1076966 [ODINO] => 10604450 [MFR_NAME] => Volkswagen of America, Inc. [MAKETXT] => VOLKSWAGEN [MODELTXT] => PASSAT [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140613 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => TIRES [CITY] => NEW YORK [STATE] => NY [VIN] => 1VWBT7A30EC [DATEA] => 20140619 [LDATE] => 20140619 [MILES] => 2160 [OCCURENCES] => 0 [CDESCR] => I WAS DRIVING ON THE NORTHERN STATE PARKWAY GOING EAST AROUND 8 AM. THERE WAS CONSTRUCTION ALONGSIDE THE ROAD, AS WELL AS MANY POTHOLES. AS I WAS EXITING FOR THE LIE, THERE WAS A BIG POTHOLE THAT I COULD NOT AVOID. I HIT THE POTHOLE AND MY FRONT PASSENGER TIRE BLEW OUT. THE TIRE WAS COMPLETELY DESTROYED. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 35 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [18] => Array ( [CMPLID] => 1084421 [ODINO] => 10609660 [MFR_NAME] => Volkswagen of America, Inc. [MAKETXT] => VOLKSWAGEN [MODELTXT] => PASSAT [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140702 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ENGINE [CITY] => STATEN ISLAND [STATE] => NY [VIN] => [DATEA] => 20140710 [LDATE] => 20140710 [MILES] => 7855 [OCCURENCES] => 0 [CDESCR] => WHILE APPROACHING A STOP SIGN AND SLOWING DOWN, THE VEHICLE COMPLETELY SHUT DOWN,COULD NOT STEER AS STEERING WHEEL LOCKED,LOST ALL POWER, COULD NOT APPLY BRAKES AS THEY DID NOT WORK, THEN THE SAME THING HAPPENED A 1/2 HOUR LATER COMING OUT OF A PARKING LOT, CALLED THE VW NATIONAL NUMBER, EXPLAINED WHAT HAPPENED AND HOW DANGEROUS THIS COULD HAVE BEEN IF IT HAPPENED AT FASTER SPEEDS, THEY DID NOT SEEM OVERLY CONCERNED, TOLD ME TO TOW IT TO THE NEAREST VW DEALER FOR SERVICE, THIS VEHICLE IS UNSAFE TO DRIVE, I DONT FEEL SAFE IN TAKING IT BACK FROM THE DEALER, WHAT DO I DO? [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 5 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [19] => Array ( [CMPLID] => 1084422 [ODINO] => 10609660 [MFR_NAME] => Volkswagen of America, Inc. [MAKETXT] => VOLKSWAGEN [MODELTXT] => PASSAT [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140702 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ELECTRICAL SYSTEM [CITY] => STATEN ISLAND [STATE] => NY [VIN] => [DATEA] => 20140710 [LDATE] => 20140710 [MILES] => 7855 [OCCURENCES] => 0 [CDESCR] => WHILE APPROACHING A STOP SIGN AND SLOWING DOWN, THE VEHICLE COMPLETELY SHUT DOWN,COULD NOT STEER AS STEERING WHEEL LOCKED,LOST ALL POWER, COULD NOT APPLY BRAKES AS THEY DID NOT WORK, THEN THE SAME THING HAPPENED A 1/2 HOUR LATER COMING OUT OF A PARKING LOT, CALLED THE VW NATIONAL NUMBER, EXPLAINED WHAT HAPPENED AND HOW DANGEROUS THIS COULD HAVE BEEN IF IT HAPPENED AT FASTER SPEEDS, THEY DID NOT SEEM OVERLY CONCERNED, TOLD ME TO TOW IT TO THE NEAREST VW DEALER FOR SERVICE, THIS VEHICLE IS UNSAFE TO DRIVE, I DONT FEEL SAFE IN TAKING IT BACK FROM THE DEALER, WHAT DO I DO? [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 5 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [20] => Array ( [CMPLID] => 1084423 [ODINO] => 10609660 [MFR_NAME] => Volkswagen of America, Inc. [MAKETXT] => VOLKSWAGEN [MODELTXT] => PASSAT [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140702 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => STEERING [CITY] => STATEN ISLAND [STATE] => NY [VIN] => [DATEA] => 20140710 [LDATE] => 20140710 [MILES] => 7855 [OCCURENCES] => 0 [CDESCR] => WHILE APPROACHING A STOP SIGN AND SLOWING DOWN, THE VEHICLE COMPLETELY SHUT DOWN,COULD NOT STEER AS STEERING WHEEL LOCKED,LOST ALL POWER, COULD NOT APPLY BRAKES AS THEY DID NOT WORK, THEN THE SAME THING HAPPENED A 1/2 HOUR LATER COMING OUT OF A PARKING LOT, CALLED THE VW NATIONAL NUMBER, EXPLAINED WHAT HAPPENED AND HOW DANGEROUS THIS COULD HAVE BEEN IF IT HAPPENED AT FASTER SPEEDS, THEY DID NOT SEEM OVERLY CONCERNED, TOLD ME TO TOW IT TO THE NEAREST VW DEALER FOR SERVICE, THIS VEHICLE IS UNSAFE TO DRIVE, I DONT FEEL SAFE IN TAKING IT BACK FROM THE DEALER, WHAT DO I DO? [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 5 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [21] => Array ( [CMPLID] => 1088959 [ODINO] => 10615846 [MFR_NAME] => Volkswagen of America, Inc. [MAKETXT] => VOLKSWAGEN [MODELTXT] => PASSAT [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140723 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ELECTRICAL SYSTEM [CITY] => ANAHEIM [STATE] => CA [VIN] => 1VWCN7A38EC [DATEA] => 20140723 [LDATE] => 20140723 [MILES] => 7725 [OCCURENCES] => 0 [CDESCR] => WAS ENTERING THE 241 TOLL ROAD AT PORTOLA RD. IN LAKE FOREST. HAVE JUST COME TO SPEED THE CAR COMPLETELY SHUT OFF. THE ENGINE AND ALL ELECTRONIC CAME TO AN INSTANT STOP. I WAS ABLE IN THIS CASE TO ROLL TO THE SHOULDER, HOWEVER, HAD THIS HAPPENED IN ANOTHER PLACE AT ANOTHER TIME I COULD HAVE BEEN KILLED. IT WAS BAD ENOUGH AT IT WAS. THIS SHOULD NEVER HAPPEN. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 65 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [22] => Array ( [CMPLID] => 1096912 [ODINO] => 10622466 [MFR_NAME] => Volkswagen of America, Inc. [MAKETXT] => VOLKSWAGEN [MODELTXT] => PASSAT [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140801 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ELECTRICAL SYSTEM [CITY] => LAS VEGAS [STATE] => NV [VIN] => [DATEA] => 20140815 [LDATE] => 20140815 [MILES] => 7788 [OCCURENCES] => 0 [CDESCR] => THE LAMP FOR SIDELIGHTS FRONT RIGHT WAS DEFECT. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 78 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [23] => Array ( [CMPLID] => 1097242 [ODINO] => 10625727 [MFR_NAME] => Volkswagen of America, Inc. [MAKETXT] => VOLKSWAGEN [MODELTXT] => PASSAT [YEARTXT] => 2014 [CRASH] => Y [FAILDATE] => 20140814 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => VEHICLE SPEED CONTROL [CITY] => PLANTATION [STATE] => FL [VIN] => 1VWAP7A39EC [DATEA] => 20140816 [LDATE] => 20140816 [MILES] => 3000 [OCCURENCES] => 0 [CDESCR] => AS I TRIED TO POSITION MYSELF TO ENTER A PARKING LOT. I CHANGED GEAR TO REVERSE, TO BACK UP. I SWITCHED GEAR AGAIN TO DRIVE. I PROCEED TO THE LOT AND THAT'S WHEN THE CAR MOVED AT A VERY HIGH SPEED. I HIT THE BRAKE, BUT HAD BREAK FAILURE . I COULD NOT STOP THE CAR, IN THE PROCESS (7) OTHER CARS WERE HIT... UNTIL THE CAR WAS STOPPED BY ANOTHER CAR THAT WAS HIT. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 5 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [24] => Array ( [CMPLID] => 1097463 [ODINO] => 10625880 [MFR_NAME] => Volkswagen of America, Inc. [MAKETXT] => VOLKSWAGEN [MODELTXT] => PASSAT [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140502 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => EQUIPMENT ADAPTIVE [CITY] => GOLDSBORO [STATE] => NC [VIN] => 1VWCS7A31EC [DATEA] => 20140817 [LDATE] => 20140817 [MILES] => 600 [OCCURENCES] => 0 [CDESCR] => SINCE PURCHASED WE HAVE FOUND THE RNS-510 RADIO NAVIGATION ASYSTEM TO BE A DANGEROUS ITEM THAT VOLKSWAGEN HAS KNOWN ABOUT FOR A NUMBER OF YEARS. THEIR TECH TIPS NUMBER, TT 91-13-01 DATED 2/8/2013, UPDATED ON 5/9/2014 BASICALLY TELLS THE CAR OWNER TO JUST LIVE WITH IT. I THINK NOT SINCE IT IS DANGEROUS AND LIFE THREATENING. IN SPEAKING WITH VW TECHS AT A NUMBER OF DEALERSHIPS I HAVE BEEN TOLD THIS SYSTEM IS , "CRAP', "SUCKS", " IS UNDERPOWERED", "HAS BEEN A PROBLEM SINCE IT WAS INTRODUCED", "IS A PAIN IN THE A%@", "WILL NEVER WORK RIGHT BECAUSE IT IS UNDERPOWERED". MY WIFE IS AFRAID TO DRIVE IT BECAUSE OF CONCERNS WITH THE AFOREMENTIONED RADIO NAVIGATION SYSTEM. WHEN PUTTING THE VEHICLE IN REVERSE AND WAITING FROM 3-7 SECONDS THE REARVIEW CAMERA SHOWS A PICTURE.WHEN PLACED IN DRIVE THE REARVIEW CAMERA STAYS ON THE SCREEN FOR AROUND 8-9 SECONDS. MY WIFE HAS FOUND THIS DISTRACTING AND DANGEROUS IN MOVING FORWARD BUT HAVING A REAR VIEW STILL VISIBLE ON THE SCREEN TAKING THE DRIVERS ATTENTION FROM CONCENTRATING ON THE ROAD AHEAD. THE RADIO TOUCH SCREEN IS ALSO A PROBLEM THAT AT TIMES REQUIRES MULTIPLE TOUCHES TO GET A CHANNEL CHANGE, AGAIN A DISTRACTION TO THE DRIVE. NOW THE NAVIGATION SYSTEM IN THIS UNIT ALSO IS A PAIN. WHEN MY WIFE WOULD USE THE NAVIGATION SYSTEM THE MAP WOULD FREEZE UP ON THE ORIGINAL STREETS AND NOT PROGRESS AS SHE WENT FORWARD. I TRIED ALL OF THESE THINGS AND AGREE COMPLETELY. THIS UNIT IS GARBAGE THAT IS A BIG DISTRACTION THAT VW HAS KNOWN ABOUT SINCE THE RNS-510 WAS FIRST INTRODUCED. THE RNS-510 CAME IN MY PASSAT SEL PREMIUM WHICH IS SUPPOSED TO BE THE TOP END PASSAT. ONE WOULD THINK THAT SUCH A VEHICLE WOULD CONTAIN A UNIT THAT WOULD FUNCTION IN A SAFE MANNER. I THINK THIS IS THE TYPE OF DEFECTIVE PART THAT SHOULD REQUIRE A RECALL. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 5 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [25] => Array ( [CMPLID] => 1097464 [ODINO] => 10625880 [MFR_NAME] => Volkswagen of America, Inc. [MAKETXT] => VOLKSWAGEN [MODELTXT] => PASSAT [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140502 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => UNKNOWN OR OTHER [CITY] => GOLDSBORO [STATE] => NC [VIN] => 1VWCS7A31EC [DATEA] => 20140817 [LDATE] => 20140817 [MILES] => 600 [OCCURENCES] => 0 [CDESCR] => SINCE PURCHASED WE HAVE FOUND THE RNS-510 RADIO NAVIGATION ASYSTEM TO BE A DANGEROUS ITEM THAT VOLKSWAGEN HAS KNOWN ABOUT FOR A NUMBER OF YEARS. THEIR TECH TIPS NUMBER, TT 91-13-01 DATED 2/8/2013, UPDATED ON 5/9/2014 BASICALLY TELLS THE CAR OWNER TO JUST LIVE WITH IT. I THINK NOT SINCE IT IS DANGEROUS AND LIFE THREATENING. IN SPEAKING WITH VW TECHS AT A NUMBER OF DEALERSHIPS I HAVE BEEN TOLD THIS SYSTEM IS , "CRAP', "SUCKS", " IS UNDERPOWERED", "HAS BEEN A PROBLEM SINCE IT WAS INTRODUCED", "IS A PAIN IN THE A%@", "WILL NEVER WORK RIGHT BECAUSE IT IS UNDERPOWERED". MY WIFE IS AFRAID TO DRIVE IT BECAUSE OF CONCERNS WITH THE AFOREMENTIONED RADIO NAVIGATION SYSTEM. WHEN PUTTING THE VEHICLE IN REVERSE AND WAITING FROM 3-7 SECONDS THE REARVIEW CAMERA SHOWS A PICTURE.WHEN PLACED IN DRIVE THE REARVIEW CAMERA STAYS ON THE SCREEN FOR AROUND 8-9 SECONDS. MY WIFE HAS FOUND THIS DISTRACTING AND DANGEROUS IN MOVING FORWARD BUT HAVING A REAR VIEW STILL VISIBLE ON THE SCREEN TAKING THE DRIVERS ATTENTION FROM CONCENTRATING ON THE ROAD AHEAD. THE RADIO TOUCH SCREEN IS ALSO A PROBLEM THAT AT TIMES REQUIRES MULTIPLE TOUCHES TO GET A CHANNEL CHANGE, AGAIN A DISTRACTION TO THE DRIVE. NOW THE NAVIGATION SYSTEM IN THIS UNIT ALSO IS A PAIN. WHEN MY WIFE WOULD USE THE NAVIGATION SYSTEM THE MAP WOULD FREEZE UP ON THE ORIGINAL STREETS AND NOT PROGRESS AS SHE WENT FORWARD. I TRIED ALL OF THESE THINGS AND AGREE COMPLETELY. THIS UNIT IS GARBAGE THAT IS A BIG DISTRACTION THAT VW HAS KNOWN ABOUT SINCE THE RNS-510 WAS FIRST INTRODUCED. THE RNS-510 CAME IN MY PASSAT SEL PREMIUM WHICH IS SUPPOSED TO BE THE TOP END PASSAT. ONE WOULD THINK THAT SUCH A VEHICLE WOULD CONTAIN A UNIT THAT WOULD FUNCTION IN A SAFE MANNER. I THINK THIS IS THE TYPE OF DEFECTIVE PART THAT SHOULD REQUIRE A RECALL. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 5 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [26] => Array ( [CMPLID] => 1100588 [ODINO] => 10628112 [MFR_NAME] => Volkswagen of America, Inc. [MAKETXT] => VOLKSWAGEN [MODELTXT] => PASSAT [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20130619 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => STEERING [CITY] => NORTON SHORES [STATE] => MI [VIN] => 1VWCN7A35EC [DATEA] => 20140825 [LDATE] => 20140825 [MILES] => 200 [OCCURENCES] => 0 [CDESCR] => MY 2014 PASSAT TDI VEHICLE PULLS TO THE RIGHT ...ON HIGHWAY, IN RIGHT LANE, WILL MOVE RIGHT OFF THE ROAD IN LESS THAN 7 SECONDS IF HANDS ARE NOT ON THE WHEEL. DEALER MADE SOME IMPROVEMENTS ....IE BEFORE IT WOULD RUN OFF THE ROAD IN LESS THAN 3 SECONDS. VW FIELD REPRESENTATION CLAIMS THIS IS NORMAL EFFECT OF ROAD CROWN AND REFUSES TO CORRECT THE CONDITION. I DROVE A PASSAT ( NON DIESEL ) THAT DROVE FINE... I DROVE A 2015 PASSAT DIESEL THAT WAS BETTER BUT STILL HAD EXCESSIVE PULL FROM ROAD CROWN. I'M CONSTANTLY FIGHTING THE VEHICLE TO STAY ON THE HIGHWAY....ESPECIALLY WHILE DRIVING IN THE RIGHT LANE. THIS IS A SAFETY ISSUE TO ME .....VEHICLE WILL NOT STAY ON THE ROAD! [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 70 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) ) volkswagen passat Problems

volkswagen passat Problems

volkswagen passat 2014 Complaints

VEHICLE SPEED CONTROL

vehicle cruise control does not control speed downhill when cruise control is set. vehicle speed keeps increasing while going downhill.

Reported in: GOLETA CA || Crash: N || VIN #:

ELECTRICAL SYSTEM

purchased 2014 fully loaded passat on 10/26/13, safety issue with car due to my 1.5 hr daily commute. extremely poor quality when using bluetooth through care stereo, not recognizing names on iphone 4s causing driver to remove eyes from road to look up number which is a major distraction especially during night driving.

Reported in: YOUNGSTOWN OH || Crash: N || VIN #: 1VWCN7A38EC

ELECTRICAL SYSTEM

whenever outside temperature reaches below 20 degrees f the driver side lock freezes making it impossible to open this door. this is a safety hazard, as the only means of entry and egress is through the passenger side door. in the event of a crash, submerging in water, fire, or other type incident, there is significant risk, should the driver need to exit the vehicle. i have called volkswagen customer care on three separate occasions (case numbers are documented, calls recorded), only to be reassured that they have not had any other calls regarding this. the solution (help) that they offer is to have me bring the vehicle to my dealership when the lock is froze, so the dealer can see the lock when it is in this condition. in essence, they are asking me to drive a vehicle they manufactured with a significant safety concern to my dealership when it is the most unsafe to drive. should i or anyone else have a need to exit the vehicle when the driver side lock is frozen, there is no way to do this. this poses an imminent health threat, and could result in loss of life or limb. as i started investigating this issue, i have found countless websites and forums that address this same concern with driver side door lock freezing on volkswagen products, to the extent that it really makes me wonder why our government is not entrenched in this issue. i would appreciate a response to this concern that i raise. if you have not heard about this issue prior to my writing, please consider this as official notification that i have a significant safety concern that warrants government investigation. furthermore, this issue presents a clear and present danger, and immanent risk to consumer health and safety, and now you have notification. i appreciate your time, and look forward to your response. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Reported in: HERKIMER NY || Crash: N || VIN #: 1VWBN7A39EC

ENGINE

exiting interstate and merging onto state route, vehicle lost power, could not maintain speed in traffic. towed to dealer next day, found turbocharger had failed with no warning.

Reported in: MILFORD OH || Crash: N || VIN #: 1VWBN7A30DC

ELECTRONIC STABILITY CONTROL

while going around a right corner at highway speeds on a dry day and other vehicles going much faster than my vehicle. the car applied the brakes in an aggressive manner in the opposing direction of the turn as if it wanted me to go straight i almost got into an accident with the vehicle in the left lane. i immediately contacted volkswagen about the issue. i first brought the car in on 1/13/14 and was told no malfunctions found. i took the car in again on 2/15/14 and was told vehicle is operating as designed. i took the car in again on 3/14/14 to a different dealership and this time they found that the tires were set at 41.5 psi. the recommend pressure is 30psi. i was told that with higher psi the wheels would bounce and could loose traction. i never had to a air to any of my tires since purchase. during these occasion my vehicle has been in and out of the shop for a number of reason along with a squeaking suspension and backup camera issues and at not time no one noticed the additional 11 psi. after driving for a week it did the same thing again on 3/21/14 even after the tire pressure adjustment. i am schedule to bring the vehicle back to the dealer 3/27/14. all this time i'm left to drive this unsafe vehicle because volkswagen wants to try again and fix the problems without giving me a loaner to avoid the lemon law of 30 out of use in maryland. so far it's been 20days out of use because of the repairs.

Reported in: NEW CARROLLTON MD || Crash: N || VIN #: 1VWBT7A38EC

ENGINE

turbocharger failed. started making noises, then power losses, then dashboard lights. by the time i got to the dealership, it was no longer drivable. dealership diagnosed turbocharger failure due to 'internal malfunction' and stated that it was not a problem that could have been caused by driving style, external factors.

Reported in: GORHAM ME || Crash: N || VIN #: 1VWBN7A38EC

ENGINE

tl* the contact owns a 2014 volkswagen passat. the contact stated that the engine was slow to start upon depressing the accelerator pedal and would accelerate without warning. the vehicle would also drift to the right when traveling various speeds. additionally, the steering wheel was not centered. the vehicle was taken to an authorized dealer, who diagnosed that an alignment was needed. the dealer replaced four tires but the failure still recurred. the vehicle was taken back to the authorized dealer, who was then unable to diagnose the problem. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 7.

Reported in: BOCA RATON FL || Crash: N || VIN #: 1VWAH7A36EC

STEERING

tl* the contact owns a 2014 volkswagen passat. the contact stated that the engine was slow to start upon depressing the accelerator pedal and would accelerate without warning. the vehicle would also drift to the right when traveling various speeds. additionally, the steering wheel was not centered. the vehicle was taken to an authorized dealer, who diagnosed that an alignment was needed. the dealer replaced four tires but the failure still recurred. the vehicle was taken back to the authorized dealer, who was then unable to diagnose the problem. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 7.

Reported in: BOCA RATON FL || Crash: N || VIN #: 1VWAH7A36EC

STEERING

i was driving about 40mph when a car tried to merge into my lane. i tried to blow the horn and the horn failed to work. this has happened several times but not at a point where i have been this close to being crashed into. when this happens, the change track and volume buttons do not work, as well as the hands free calling button. it's like the whole steering wheel goes dead.

Reported in: MONTGOMERY AL || Crash: N || VIN #: 1VWBN7A39EC

ELECTRICAL SYSTEM

i was driving about 40mph when a car tried to merge into my lane. i tried to blow the horn and the horn failed to work. this has happened several times but not at a point where i have been this close to being crashed into. when this happens, the change track and volume buttons do not work, as well as the hands free calling button. it's like the whole steering wheel goes dead.

Reported in: MONTGOMERY AL || Crash: N || VIN #: 1VWBN7A39EC

VEHICLE SPEED CONTROL

i rented a 4 door vw passat (license plate n364495; mva # 65181266) from avis at the baton rouge airport on tuesday, april 8, 2014. today, april 11, 2014, while driving on the highway from new orleans to baton rouge my car accelerated to 80 miles and stayed at that rate (without me having my foot on the gas), approximately 7 or 8 times. my speed did not go down unless i pressed on the breaks, similar to what occurs when someone engages cruise control (but i had not engaged cruise control). although this issue occurred several times, i could not positively identify the movements necessary to recreate the effect. however, i do know that it occurred at least some of the times (and possibly every time) when i was accelerating to pass a car *and* moved to the right hand lane. towards the end of my drive i made sure to only be touching the steering wheel at the bottom, therefore it was not possible that i accidentally engaged the cruise control via any of the side levers, and on my model the only buttons on the steering wheel itself were for radio volume and station. i did not get into an accident, but i could imagine different circumstances had this issue arisen during denser traffic conditions.

Reported in: WASHINGTON DC || Crash: N || VIN #:

POWER TRAIN

the car tends to have jerking movements during slow traffic conditions. the car will not stop smoothly and gives whip lashes after pumping the breaks pedal twice to ensure the car stops. the dsg system fails to engage smoothly while in automatic but runs smoothly while in "sport" mode. we have almost rear ended several cars while driving in automatic due to the jerky dsg gear shifting and poor response time in the breaking systems while in stop and go traffic conditions. a vw sales person informed me yesterday that the car is designed for full time "sport" mode on open highways. this is not realistic as large cities naturally have horrific traffic conditions. i fear that this dsg system will cause accidents or even deaths due to the "jerky" response in automatic mode. i have contacted vw corporate and local dealerships to check the car but the dealership maintains the car is working as it was designed. this is a new car and the first car i feared driving.

Reported in: CHULA VISTA CA || Crash: N || VIN #: 1VWBT7A34EC

ELECTRONIC STABILITY CONTROL

i purchased a 2014 volkswagen passat tdi sel on 03-31-2014. i was driving it home when i went through a freeway interchange at highway speeds. the road was dry and other vehicles were going through the interchange at a speed faster than me. the electronic stability control (esc) applied the brakes in such a way that it tried to straight my vehicle out int the turn, causing me to nearly hit the guard rail. i took my car in to the vw dealer the next morning and told them about the esc issue and the fact the car pulled to the right (alignment issue). they checked it and found nothing and even said the alignment was fine. they said the esc sounded normal to them. i've been driving the same roads for 20 years and i knew this wasn't normal. i made videos of the esc car slowing me down below highway speeds around sweeping corners. i was taking my daughter home one day and a ford explorer nearly rear ended me. i've taken the car back two additional times, during which they corrected the alignment and fixed a trim panel that was falling down. the esc they maintain is working perfectly. the funny thing is i also have a 2014 vw jetta tdi that never engages the esc, though is equipped with the same system. i drove a 2014 vw cc as a loaner and the esc never engaged. this system is going to kill someone if vw is allowed to tell consumers there isn't a problem with their programming or hardware.

Reported in: LAKESIDE CA || Crash: N || VIN #: 1VWCN7A30EC

ENGINE

turbocharger failure on a tdi engine. engine died with vehicle traveling in the left-most lane of 3 lane interstate highway. resulted in vehicle stranded in emergency lane awaiting a tow.

Reported in: ROCKFORD IL || Crash: N || VIN #: 1VWCN7A3XEC

TIRES

i was driving on the northern state parkway going east around 8 am. there was construction alongside the road, as well as many potholes. as i was exiting for the lie, there was a big pothole that i could not avoid. i hit the pothole and my front passenger tire blew out. the tire was completely destroyed.

Reported in: WESTBURY NY || Crash: N || VIN #: 1VWBT7A30EC

ENGINE

while driving the car on 2 separate occasions went from the "on" position to "accessory" or in basic terms it shut off causing a loss in control of the vehicle. after a few minutes i was able to start the car again and drive it normally.

Reported in: GASTONIA NC || Crash: N || VIN #:

STEERING

while driving the car on 2 separate occasions went from the "on" position to "accessory" or in basic terms it shut off causing a loss in control of the vehicle. after a few minutes i was able to start the car again and drive it normally.

Reported in: GASTONIA NC || Crash: N || VIN #:

TIRES

i was driving on the northern state parkway going east around 8 am. there was construction alongside the road, as well as many potholes. as i was exiting for the lie, there was a big pothole that i could not avoid. i hit the pothole and my front passenger tire blew out. the tire was completely destroyed.

Reported in: NEW YORK NY || Crash: N || VIN #: 1VWBT7A30EC

ENGINE

while approaching a stop sign and slowing down, the vehicle completely shut down,could not steer as steering wheel locked,lost all power, could not apply brakes as they did not work, then the same thing happened a 1/2 hour later coming out of a parking lot, called the vw national number, explained what happened and how dangerous this could have been if it happened at faster speeds, they did not seem overly concerned, told me to tow it to the nearest vw dealer for service, this vehicle is unsafe to drive, i dont feel safe in taking it back from the dealer, what do i do?

Reported in: STATEN ISLAND NY || Crash: N || VIN #:

ELECTRICAL SYSTEM

while approaching a stop sign and slowing down, the vehicle completely shut down,could not steer as steering wheel locked,lost all power, could not apply brakes as they did not work, then the same thing happened a 1/2 hour later coming out of a parking lot, called the vw national number, explained what happened and how dangerous this could have been if it happened at faster speeds, they did not seem overly concerned, told me to tow it to the nearest vw dealer for service, this vehicle is unsafe to drive, i dont feel safe in taking it back from the dealer, what do i do?

Reported in: STATEN ISLAND NY || Crash: N || VIN #:

STEERING

while approaching a stop sign and slowing down, the vehicle completely shut down,could not steer as steering wheel locked,lost all power, could not apply brakes as they did not work, then the same thing happened a 1/2 hour later coming out of a parking lot, called the vw national number, explained what happened and how dangerous this could have been if it happened at faster speeds, they did not seem overly concerned, told me to tow it to the nearest vw dealer for service, this vehicle is unsafe to drive, i dont feel safe in taking it back from the dealer, what do i do?

Reported in: STATEN ISLAND NY || Crash: N || VIN #:

ELECTRICAL SYSTEM

was entering the 241 toll road at portola rd. in lake forest. have just come to speed the car completely shut off. the engine and all electronic came to an instant stop. i was able in this case to roll to the shoulder, however, had this happened in another place at another time i could have been killed. it was bad enough at it was. this should never happen.

Reported in: ANAHEIM CA || Crash: N || VIN #: 1VWCN7A38EC

ELECTRICAL SYSTEM

the lamp for sidelights front right was defect.

Reported in: LAS VEGAS NV || Crash: N || VIN #:

VEHICLE SPEED CONTROL

as i tried to position myself to enter a parking lot. i changed gear to reverse, to back up. i switched gear again to drive. i proceed to the lot and that's when the car moved at a very high speed. i hit the brake, but had break failure . i could not stop the car, in the process (7) other cars were hit... until the car was stopped by another car that was hit.

Reported in: PLANTATION FL || Crash: Y || VIN #: 1VWAP7A39EC

EQUIPMENT ADAPTIVE

since purchased we have found the rns-510 radio navigation asystem to be a dangerous item that volkswagen has known about for a number of years. their tech tips number, tt 91-13-01 dated 2/8/2013, updated on 5/9/2014 basically tells the car owner to just live with it. i think not since it is dangerous and life threatening. in speaking with vw techs at a number of dealerships i have been told this system is , "crap', "sucks", " is underpowered", "has been a problem since it was introduced", "is a pain in the a%@", "will never work right because it is underpowered". my wife is afraid to drive it because of concerns with the aforementioned radio navigation system. when putting the vehicle in reverse and waiting from 3-7 seconds the rearview camera shows a picture.when placed in drive the rearview camera stays on the screen for around 8-9 seconds. my wife has found this distracting and dangerous in moving forward but having a rear view still visible on the screen taking the drivers attention from concentrating on the road ahead. the radio touch screen is also a problem that at times requires multiple touches to get a channel change, again a distraction to the drive. now the navigation system in this unit also is a pain. when my wife would use the navigation system the map would freeze up on the original streets and not progress as she went forward. i tried all of these things and agree completely. this unit is garbage that is a big distraction that vw has known about since the rns-510 was first introduced. the rns-510 came in my passat sel premium which is supposed to be the top end passat. one would think that such a vehicle would contain a unit that would function in a safe manner. i think this is the type of defective part that should require a recall.

Reported in: GOLDSBORO NC || Crash: N || VIN #: 1VWCS7A31EC

UNKNOWN OR OTHER

since purchased we have found the rns-510 radio navigation asystem to be a dangerous item that volkswagen has known about for a number of years. their tech tips number, tt 91-13-01 dated 2/8/2013, updated on 5/9/2014 basically tells the car owner to just live with it. i think not since it is dangerous and life threatening. in speaking with vw techs at a number of dealerships i have been told this system is , "crap', "sucks", " is underpowered", "has been a problem since it was introduced", "is a pain in the a%@", "will never work right because it is underpowered". my wife is afraid to drive it because of concerns with the aforementioned radio navigation system. when putting the vehicle in reverse and waiting from 3-7 seconds the rearview camera shows a picture.when placed in drive the rearview camera stays on the screen for around 8-9 seconds. my wife has found this distracting and dangerous in moving forward but having a rear view still visible on the screen taking the drivers attention from concentrating on the road ahead. the radio touch screen is also a problem that at times requires multiple touches to get a channel change, again a distraction to the drive. now the navigation system in this unit also is a pain. when my wife would use the navigation system the map would freeze up on the original streets and not progress as she went forward. i tried all of these things and agree completely. this unit is garbage that is a big distraction that vw has known about since the rns-510 was first introduced. the rns-510 came in my passat sel premium which is supposed to be the top end passat. one would think that such a vehicle would contain a unit that would function in a safe manner. i think this is the type of defective part that should require a recall.

Reported in: GOLDSBORO NC || Crash: N || VIN #: 1VWCS7A31EC

STEERING

my 2014 passat tdi vehicle pulls to the right ...on highway, in right lane, will move right off the road in less than 7 seconds if hands are not on the wheel. dealer made some improvements ....ie before it would run off the road in less than 3 seconds. vw field representation claims this is normal effect of road crown and refuses to correct the condition. i drove a passat ( non diesel ) that drove fine... i drove a 2015 passat diesel that was better but still had excessive pull from road crown. i'm constantly fighting the vehicle to stay on the highway....especially while driving in the right lane. this is a safety issue to me .....vehicle will not stay on the road!

Reported in: NORTON SHORES MI || Crash: N || VIN #: 1VWCN7A35EC