volkswagen jetta Problems

volkswagen jetta 2014 Complaints

ENGINE

at operating temperature, after 20 minutes, engine quits when coming to a stop. engine also has a hesitation when starting from a stop. reported to volkswagen of america and they opened a case number. they also told me to take to dealer which i did and the dealer kept for two days but did nothing to fix. returned to me. i asked to upgrade to another vehicle, but sales manager said that i would "take a big hit".

Reported in: CANTON OH || Crash: N || VIN #: 3VWD17AJ2EM

ENGINE AND ENGINE COOLING

three times in ~2 hours car stalled at stop signs. vehicle was at complete stop. lifted foot off brake and when touched gas car stalled. car is an automatic.

Reported in: BALLSTON SPA NY || Crash: N || VIN #: 3VWD17AJ7EM

POWER TRAIN

three times in ~2 hours car stalled at stop signs. vehicle was at complete stop. lifted foot off brake and when touched gas car stalled. car is an automatic.

Reported in: BALLSTON SPA NY || Crash: N || VIN #: 3VWD17AJ7EM

ENGINE

more than 10 time for the past 4 months, car intermittently stalled at stop signs, traffic lights, or ezpass tunnel. it happened when the car is either at a complete stop or at a very low speed. one time it suddenly shut down on a highway during traffic jam. took to dealer for half day in october but was not able to identify why and did nothing to fix. *ln

Reported in: ELMHURST NY || Crash: N || VIN #:

ELECTRICAL SYSTEM

car was purchased at the end of nov, 2013 at three county volkswagen in nj. two issues were noticed the next day: (1) remote only works very close to the car. (less than 10 ft) (2) bluetooth audio streaming function never work properly more than 10mins. car was sent to dealer at dec 30. i was told few days later: a) new part need to be ordered and had no idea how long should i wait; b)more than 12 people were in the waiting list for the backup car. i had no choice but took my car back since i need a car to commute. around jan. 10, i was told new part was received and car was sent to dealer again. few days later i was told issues were not solved after replacing the part and further assistance was needed from volkswagen. i was told the assistance from volkswagen still did not solve the problem and "other kind" of further assistance was needed from volkswagen at jan. 16. i had to wait longer. i was told "other kind" of further assistance from volkswagen did not solve the problem neither and the dealer had no idea what they can do except waiting. i had no choice but took my car back again. till now, the car has been in dealer more than 3 weeks which i only had owned this car 8 weeks, and these issues are still there.

Reported in: HARRISON NJ || Crash: N || VIN #: 3VWD17AJ1EM

ELECTRICAL SYSTEM

tl* the contact owns a 2014 volkswagen jetta. the contact stated that the speedometer was difficult to see. the vehicle was not diagnosed or repaired. the manufacturer was contacted about the failure. the failure mileage and vin was not available. updated 05/28/14*lj the consumer stated the mileage did not always appear. the switch on the steering wheel needed to be clicked in order to make the mileage reappear. updated 05/29/2014 *js

Reported in: LEESBURG FL || Crash: N || VIN #:

VISIBILITY/WIPER

drivers side wiper blade completely detached from the car during a heavy rainstorm at less than highway speeds

Reported in: HAWTHORN WOODS IL || Crash: N || VIN #:

STRUCTURE:BODY

driving in my vw jetta 2014 se at the i71 freeway at around 65-70 mph (i had already driving for around 40-45 min) and in the middle of the highway the cluster marked me a red light showing that a door was open. my wife figured out that the rear left door was not fully closed and that air was coming inside the car due to this gap. i was needed to pull over to the shoulder to close the door, and seemed that just the first latch was engaged, but not fully closed. next day my father in law was driving my car, when suddenly it happened exactly the same. we pulled over and it was happening the same, it was not fully closed. when starting the car in both times, there was no warning that the door was open or any other failure. while driving several miles, the door suddenly disengaged. it was a extremely frightening experience.

Reported in: DUBLIN OH || Crash: N || VIN #:

UNKNOWN OR OTHER

Reported in: DUBLIN OH || Crash: N || VIN #:

ELECTRICAL SYSTEM

keyfob is not working properly. i need to be really close to the car in order to be able to open with the remote control. sometimes (depends on the place, position and angle) i need to be almost next to the car in order to get it opened.

Reported in: DUBLIN OH || Crash: N || VIN #:

ENGINE

tl* the contact owns 2014 volkswagen jetta. the contact stated that while driving 40-50 mph, the vehicle stalled without warning. the vehicle was taken to the dealer where the technician diagnosed that a unknown sensor needed to be replaced. no repairs were made to the vehicle. the manufacturer was made aware of the failure. the failure mileage was 160 and the current mileage was 210.

Reported in: COMPTON CA || Crash: N || VIN #: 3VWD17AJ8EM

UNKNOWN OR OTHER

2014 volkswagen jetta tdi stalled on highway at 65 mph causing dangerous evasive action

Reported in: WEST REDDING CT || Crash: N || VIN #: 3VWLL7AJ1EM

FUEL/PROPULSION SYSTEM

from a complete stop, pushed the accelerator and nothing happened for 4 to 5 seconds. tried again and the car slowly rolled forward only to have the accelerator not work again almost causing the car to be t-boned in an intersection. this happened several time that day. foot was no where near the brake pedal. this has occurred several times since and 5-24-14 happened again almost causing us to get hit crossing traffic. 2 dealerships have yet to duplicate it and will go in again 6-3. this car is dangerous to drive, so much it has sat twice a week at a time. it is not a turbo or diesel response. there is a huge problem with this car.

Reported in: BROOKFIELD WI || Crash: N || VIN #: 3VWLL7AJ5EM

ELECTRICAL SYSTEM

on thursday, may 29th, i was driving my 2014 vw jetta hybrid sel premium (~165 miles on odometer) when the epc and battery light came on the dash. at the same time, the gas engine shut off. i was able to get the vehicle to restart. same issue happened two additional times before i got the vehicle to the dealership the next morning. i picked up the vehicle monday, june 2nd, from the dealership (~387 miles on odometer) stating that the vehicle was in working order and they could not get the problem to duplicate. the dealership put approximately 200 miles on the new vehicle to diagnose it. about an hour after picking up the vehicle (~393 miles on odometer), the vehicle did the exact same thing, except this time i was in a parking lot. the vehicle is back at the dealer and they are having an engineer come and diagnose the vehicle.

Reported in: MOBILE AL || Crash: N || VIN #:

POWER TRAIN

Reported in: MOBILE AL || Crash: N || VIN #:

ENGINE

Reported in: MOBILE AL || Crash: N || VIN #:

ENGINE

stopped for pedestrian crossing the street, normal stop, took my foot off the brake, stepped on the gas and nothing! car stalled and i could not move. traffic was backing up behind me and the car wouldn't move. put it in park, turned it off and on, after two minutes it finally worked when i stepped on the gas. did the same thing about two weeks later...twice in one day! took it to the dealer the same day it happened first, told me i had an engine software recall, spent two hours at the dealer. they told me it was "fixed." two weeks later, at a stop sign and then a red light, did the same thing. brought it to another deal that night, who told me there was no loaner cars available, took the car for three days! they called back and said they could not recreate the problem, therefore they were giving me back the car. i don't feel safe!! have had numerous other problems with the car since october 2013, has been in the shop 8 times in 6 months.... now affected by the o-ring recall!

Reported in: BELLE MEAD NJ || Crash: N || VIN #: 3VWD17AJ9EM

VISIBILITY:SUN ROOF ASSEMBLY

tl* the contact owns a 2014 volkswagen jetta. the contact stated while driving approximately 65 mph, the sun roof exploded. the vehicle was taken to a dealer where the failure was unable to be diagnosed. the vehicle was repaired. the manufacturer was made aware of the failure. the failure and current mileage were 4,000.

Reported in: SPRINGFIELD VA || Crash: N || VIN #: 3VWPL7AJ5EM

STRUCTURE:BODY

the vehicle's ignition gets stuck.

Reported in: OXON HILL MD || Crash: N || VIN #: 3VWDP7AJ3CM

ELECTRICAL SYSTEM

tl* the contact owns a 2014 volkswagen jetta. the contact stated that she was experiencing some electrical problems with her vehicle. while driving approximately 30 mph the abs light came on and would not go off. the contact made no mention of whether the failure was diagnosed by a mechanic. the failure mileage was 15. updated 8/12/14*cn

Reported in: BRICK NJ || Crash: N || VIN #: 3VW2K7AJ4EM

VEHICLE SPEED CONTROL

hello, i noticed my speedometer on my 2014 jetta se is incorrect by a wider margin than the federal 5 percent. i took it back to dealer with no help. they stated it can't be calibrated. with the speedometer incorrect,this means the odometer is incorrect too,in which it will hit the warranty period sooner,incorrectly that is. i also contacted volkwagen corporate and am waiting on a reply. i would like this issue fixed without receiving the runaround,so i decided to let the highway admin know of this issue,as other issues have led to class action lawsuits with other manufacturers. thank you, jeremy vargas

Reported in: HORIZON CITY TX || Crash: N || VIN #: 3VWD07AJ4EM

ENGINE

purchased car new in oct. 12, 2013 with 23 mi on it. on november 6, 2013 i was driving down interstate 65 mph and without warning lost all power to the vehicle; lost power steering and brakes. able to pull to side of road and veh started right back up. took veh to dealer they said nothing was wrong with the car. on dec. 14, 2013,veh stalled while stopped at a light with no warning. started back up after several attempts. on feb 18, 2014, vehicle shut down again while at a stop light again with no warning. took to dealer who performed a system update and assured me problem was solved. on may 31, 2014, power port failed. took into dealer they replaced fuse. one week later it failed again. service advisor said to leave the phone charger in the port that it blows fuses when pulled out. on july 2, 2014 vehicle shut down on me again while driving on highway losing all power steering and brakes-this time barely able to safely get to side of road. taking vehicle in again to dealer today.

Reported in: CUMMING GA || Crash: N || VIN #:

ELECTRICAL SYSTEM

Reported in: CUMMING GA || Crash: N || VIN #:

ENGINE

vehicle is shutting down during operation. three times now, the car has shut off while sitting at a traffic light. the car will just stall out. oddly, it restarts with ease when placed back in park. it will sometimes shutter while accelerating from a stop, as if it is going to stall. it has a gas engine, with an automatic transmission. dealer recently addressed the problem by replacing a relay to the fuel pump. unfortunately, the problem remains. yesterday, it stalled while driving along a side street. car is back at the dealers.

Reported in: WARWICK RI || Crash: N || VIN #: 3VWPP7AJ0DM

ENGINE

the car stalls intermittently upon initial acceleration. brought vehicle to two different dealerships for diagnostic. the responses were: "vehicle is found to be operating normally when compared to same or similar type vehicle." and "compare car to a diff car, both car act the same."

Reported in: WALPOLE MA || Crash: N || VIN #: 3VW3L7AJXEM

FUEL/PROPULSION SYSTEM

ref: nhtsa action number pe10034. regarding my 2014 jetta tdi (diesel): fuel tank was approximately 3/4 full. filled remainder (approx. 1/4 tank, 3.5 gallons) with ulsd auto diesel fuel at a service station in portage county, oh. i noticed an almost immediate loss of approx. 4 mpg in fuel economy. after researching the issue on various volkswagen tdi/diesel internet discussion forums (in addition to various chevy and/or ford diesel pickup truck internet discussion forums), the symptoms seemed to coincide with damage to the bosch cp4 hpfp (high-pressure fuel pump). symptoms include: -- loss of fuel economy. -- minor hesitation even on smooth, level roads that gets worse over time. -- presence of metal "flakes" or "shavings" in the fuel filter canister and other parts of the fuel delivery/return system. -- i drove the vehicle to the point of purchase (an official volkswagen dealer), and requested they provide me with a visual inspection of the fuel filter and fuel filter canister. this inspection confirmed the presence of naked-eye-visible contaminating particles (suspected to be aluminum metal "flakes" or "shavings") in the fuel filter canister, and possibly other parts of the fuel delivery/return system. due to the fuel delivery/return system design, these metal "flakes" or "shavings" can be re-introduced into the high pressure fuel pump without being trapped by the fuel filter, causing further damage to the hpfp and cascading contamination (generation of additional metal "flakes" or "shavings"). once fuel flow through the hpfp, fuel accumulator rail, and injectors becomes sufficiently restricted by contaminants, the hpfp can fail catastrophically, resulting in a sudden loss of engine power. this, in turn, can lead to a loss of vehicle control due to the absence of power steering. case opened with vw customer care.

Reported in: NEWTON FALLS OH || Crash: N || VIN #: 3VW3L7AJ2EM

UNKNOWN OR OTHER

Reported in: NEWTON FALLS OH || Crash: N || VIN #: 3VW3L7AJ2EM

ENGINE

Reported in: NEWTON FALLS OH || Crash: N || VIN #: 3VW3L7AJ2EM

TIRES

continental 225 45zr17 control contact tired on 2914 vw jetta tdi have failed twice since we purchases vehicle in december of 2013. tires are defectively designed.

Reported in: INDIANA IN || Crash: N || VIN #: 3VWLL7AJ9EM

ELECTRICAL SYSTEM

2014 vw jetta suddenly stalled while driving on the freeway. engine stalled and had complete loss of power, reducing steering and braking capability, creating a dangerous driving condition likely to increase chances of a crash. alternator light came on. was able to avoid traffic and get over to side of road and shut engine off. was able to restart, move car 10 feet, and stalled again. restarted and drove straight to point of sale (dealer quirk vw of braintree, mass). dealer had car twice, for six days total. dealer said they were eventually able to reproduce the condition, but did not find a physical cause. dealer said they discovered a "software update" was available to address this issue and applied the update. dealer said the car was then "100 percent" not at risk of having this issue. two weeks later, on august 9th, car stalled while driving about 35 miles per hour. coasted to side of road and was not able to restart. car was towed to same dealer (quirk vw) after hours. no new action taken yet. i plan to ask for a refund. this issue has put my life in danger as well as that of my passengers and the lives of other drivers around me, and i believe represents a serious defect in this car. with unexpected stalling and loss of controls while driving, i am put at the mercy of other drivers to avoid my car unexpectedly and at high rates of speed. i do not feel safe driving this car. i am concerned that the next time this happens, i or another person won't be so lucky.

Reported in: BRAINTREE MA || Crash: N || VIN #:

ENGINE

Reported in: BRAINTREE MA || Crash: N || VIN #:

UNKNOWN OR OTHER

Reported in: BRAINTREE MA || Crash: N || VIN #:

FUEL/PROPULSION SYSTEM

after filling up our jetta tdi with diesel gas we left the station and the car's glow plug light came on about 3 miles down the road. i pulled over to check with the manual to find out what to do. i said to take the car to the dealer as soon as possible. when trying to restart the car the check engine light also came on and it took several attempts to restart the car. i pulled back onto the highway and my car would not accelerate over 40 mph and felt very sluggish. i quickly pulled into the nearest turn out and called for a tow truck. the car was towed to the dealer the following day as it was a new 2014 with 11,000 miles. i was called by the dealer and told the gas we put in the car was "contaminated" and the entire fuel system would have to be replaced. our gas receipt show that we put diesel gas into the car. we went back to the gas station (chevron) and spoke with the manager. he stated that they did not have complaints about their gas from other customers.

Reported in: LITTLE RIVER CA || Crash: N || VIN #: 3VWPL7AJ7EM

AIR BAGS

the vehicle was in a major car accident before i purchased the vehicle and the carfax states that the car was involved in am accident with another vehicle which caused severe front damage reported. multiple airbags deployed. the sub rail frame has been welded together by someone that did not appear to know what they were doing and now the entire frame is cracked again.

Reported in: HOUSTON TX || Crash: Y || VIN #: 3VW1K7AJ7EM

STEERING

Reported in: HOUSTON TX || Crash: Y || VIN #: 3VW1K7AJ7EM

STRUCTURE:BODY

Reported in: HOUSTON TX || Crash: Y || VIN #: 3VW1K7AJ7EM

ELECTRICAL SYSTEM

the car presented problems in the month of july. stopping at a red light the car is completely turned off, also the cell phone charger not working, this happened three times unfortunately not had the time to take it to the dealer. no light at the board of any problem warned. turned off and turned on the car again and went back to work. i made an appointment with the service department told me to take it on monday, august 4 at 10:30 am, i waited until 1:30 pm. they didnt give another car for go my job. they said they had called the same volkswagen and they could not find the problem. they gave me the car without solving the problem because it turns off only they fixed the phone charger. the car returned to present problems on sunday august 31 at 7:30 pm. i started the car and drive 3 blocks / blocks and turn right the car turned off, i found myself with a co-pilot. turn off the car and turned it on like i used to, yes it worked, but it light seat belt and air bags began ringing since we had not recognized belts. turn off the engine and turned on 4 occasions but the problem was not resolved. i had to be with this annoying noise during monday (labor day). i come back on friday 5 september to services department left my car and i need a car to get my job but the didnt want to give me when i told her that explain in a paper that there isnot a car for me she asked me to wait a moment and suddenly i got a 2015 nissan altima, but could handle only in new york i can not leave this area. i call wolkswagen 800-822-8987 because i want come back my money because the car presents too many flaws that can not be fixed and i will not be a victim of an accident in the future. please appreciate attention to my order. thanks a lot

Reported in: NEW ROCHELLE NY || Crash: N || VIN #: 3VW2K7AJ9EM

SEAT BELTS

Reported in: NEW ROCHELLE NY || Crash: N || VIN #: 3VW2K7AJ9EM

AIR BAGS

Reported in: NEW ROCHELLE NY || Crash: N || VIN #: 3VW2K7AJ9EM

SERVICE BRAKES

tl - the contact owns a 2014 volkswagen jetta. the contact stated that while driving about 15 mph the brakes would squeak extremely loud. the vehicle was taken to the dealer and was told the brakes was fine and normal. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 6500. bt

Reported in: MERIDIAN ID || Crash: N || VIN #: 3VWLL7AJ0EM

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