Array ( [0] => Array ( [CMPLID] => 1051367 [ODINO] => 10575421 [MFR_NAME] => Volkswagen of America, Inc. [MAKETXT] => VOLKSWAGEN [MODELTXT] => GTI [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140327 [FIRE] => Y [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ENGINE [CITY] => BAYSIDE [STATE] => NY [VIN] => WVWHD7AJ8EW [DATEA] => 20140328 [LDATE] => 20140328 [MILES] => 8000 [OCCURENCES] => 0 [CDESCR] => TL* THE CONTACT OWNS A 2014 VOLKSWAGEN GTI. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, WHITE SMOKE EMITTING FROM THE ENGINE COMPARTMENT. THE CONTACT MENTIONED THAT THE EPC WARNING LAMP ILLUMINATED AND THE VEHICLE MADE A LOUD SOUND BEFORE IT STALLED AND BECAME ENGULFED INTO FLAMES. THE FIRE DEPARTMENT WAS CONTACTED AND NO INJURIES WERE REPORTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS NOT FILED. THE FAILURE AND CURRENT MILEAGE WAS 8,000. [CMPL_TYPE] => EVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 25 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [1] => Array ( [CMPLID] => 1057603 [ODINO] => 10582830 [MFR_NAME] => Volkswagen of America, Inc. [MAKETXT] => VOLKSWAGEN [MODELTXT] => GTI [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140402 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => UNKNOWN OR OTHER [CITY] => AUSTIN [STATE] => TX [VIN] => WVWHD7AJ6EW [DATEA] => 20140415 [LDATE] => 20140415 [MILES] => 746 [OCCURENCES] => 0 [CDESCR] => SUBMITTAL TO VOLKSWAGEN OF AMERICA 04/08/2014 4:03AM I WOULD LIKE THIS EMAIL TO BE THE BEGINNING OF DOCUMENTATION OF A SERIOUS ISSUE I'M EXPERIENCING WITH THE NEW VW GTI I PURCHASED ONLY TWO WEEKS AGO. SAID ISSUE INVOLVES OCCASIONAL ZERO THROTTLE RESPONSE, WHICH HAS HAPPENED ON FOUR SEPARATE OCCASIONS SINCE DELIVERY. FOR YOUR REFERENCE, THIS MODEL GTI IS EQUIPPED WITH AN AUTOMATIC TRANSMISSION. MY COMPLAINT: OCCASIONALLY AT VERY SLOW SPEEDS (APPROXIMATELY 10 TO 20MPH) WHEN DEPRESSING THE ACCELERATOR PEDAL (EVEN TO THE FLOOR) THE VEHICLE WILL NOT RESPOND FOR THREE FULL SECONDS, IN OTHER WORDS, THE ENGINE SPEED INDICATOR (TACHOMETER) SHOWS THE ENGINE SITTING AT IDLE SPEED FOR THE ENTIRE THREE SECONDS. THIS UNWANTED CHARACTERISTIC HAS PUT ME IN A DANGEROUS SITUATION MORE THAN ONCE OUT OF FOUR EPISODES I'VE EXPERIENCED THUS FAR. I'D LIKE TO POINT OUT SOMETHING WHICH MAY INTEREST THE VOLKSWAGEN RESEARCH AND DEVELOPMENT TEAM, AND THAT IS, THIS EXACT ISSUE WAS EXPERIENCED, DOCUMENTED AND REPAIRED IN MY 2010 VOLVO C-30 R-DESIGN AUTOMOBILE WHICH I STILL OWN TODAY. I MENTION THIS BECAUSE I WONDER IF THERE'S SOME COMMON ELECTRONICS, SOFTWARE, OR OTHER ENGINE MANAGEMENT TECHNIQUES BEING USED IN THESE DIFFERENT MANUFACTURERS DESIGNS. TO WHOM IT MAY CONCERN, I AM RETIRED ELECTRICAL ENGINEERING LABORATORIES DIRECTOR/SUPERVISOR AT THE UNIVERSITY OF TEXAS AT AUSTIN. I'VE HAD MANY YEARS EXPERIENCE BUILDING CUSTOM SHOW WINNING AUTOMOBILES AND NASCAR CLASS ENGINES AND I WILL BE HAPPY TO ASSIST VOLKSWAGEN IN ANY WAY TO HELP GET THIS ISSUE FULLY RESOLVED. LASTLY AND NEEDLESS TO SAY, THIS ISSUE IS A SERIOUS SAFETY CONCERN WHICH NEITHER VW NOR I WOULD WANT TO SEE COMPLICATED IN A RESULTING AUTOMOBILE ACCIDENT, INJURY, OR WORSE. SINCERELY, MARTIN "MARTY VEE" RINGUETTE 717 SHADE TREE DRIVE AUSTIN, TEXAS 78748 TEL: 512-282-6792 [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 20 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) )
tl* the contact owns a 2014 volkswagen gti. the contact stated that while driving 25 mph, white smoke emitting from the engine compartment. the contact mentioned that the epc warning lamp illuminated and the vehicle made a loud sound before it stalled and became engulfed into flames. the fire department was contacted and no injuries were reported. the manufacturer was made aware of the failure. the vehicle was destroyed. a police report was not filed. the failure and current mileage was 8,000.
Reported in: BAYSIDE NY || Crash: N || VIN #: WVWHD7AJ8EW
submittal to volkswagen of america 04/08/2014 4:03am i would like this email to be the beginning of documentation of a serious issue i'm experiencing with the new vw gti i purchased only two weeks ago. said issue involves occasional zero throttle response, which has happened on four separate occasions since delivery. for your reference, this model gti is equipped with an automatic transmission. my complaint: occasionally at very slow speeds (approximately 10 to 20mph) when depressing the accelerator pedal (even to the floor) the vehicle will not respond for three full seconds, in other words, the engine speed indicator (tachometer) shows the engine sitting at idle speed for the entire three seconds. this unwanted characteristic has put me in a dangerous situation more than once out of four episodes i've experienced thus far. i'd like to point out something which may interest the volkswagen research and development team, and that is, this exact issue was experienced, documented and repaired in my 2010 volvo c-30 r-design automobile which i still own today. i mention this because i wonder if there's some common electronics, software, or other engine management techniques being used in these different manufacturers designs. to whom it may concern, i am retired electrical engineering laboratories director/supervisor at the university of texas at austin. i've had many years experience building custom show winning automobiles and nascar class engines and i will be happy to assist volkswagen in any way to help get this issue fully resolved. lastly and needless to say, this issue is a serious safety concern which neither vw nor i would want to see complicated in a resulting automobile accident, injury, or worse. sincerely, martin "marty vee" ringuette 717 shade tree drive austin, texas 78748 tel: 512-282-6792
Reported in: AUSTIN TX || Crash: N || VIN #: WVWHD7AJ6EW