Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Vinfast Auto, Llc
Safety Issue:
VinFast Auto, LLC (VinFast) is recalling certain 2023-2025 VF8 vehicles. The center air bag mounted in the driver's seat may deploy improperly during a side impact crash and strike the driver's arm.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Recall Date: Dec 17, 2024
Vinfast Auto, Llc
Safety Issue:
VinFast Auto, LLC (VinFast) is recalling certain 2022-2024 VF8 vehicles. Inactive ignitors may have been installed in the air bags.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: VPAC-291
Recall Date: May 24, 2024
Consumer Complaints
18 ComplaintsVinfast Auto, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While accelerating onto a highway, several systems faulted including the high voltage and 12v systems, which apparently cause the vehicle to shift into neutral and get stuck in the neutral position (while still on the highway) Several safety systems on the vehicle (such as forward collision avoidance) constantly fault and then reset themselves as well.
Corrective Action:
While accelerating onto a highway, several systems faulted including the high voltage and 12v systems, which apparently cause the vehicle to shift into neutral and get stuck in the neutral position (while still on the highway) Several safety systems on the vehicle (such as forward collision avoidance) constantly fault and then reset themselves as well.
Additional Notes:
While accelerating onto a highway, several systems faulted including the high voltage and 12v systems, which apparently cause the vehicle to shift into neutral and get stuck in the neutral position (while still on the highway) Several safety systems on the vehicle (such as forward collision avoidance) constantly fault and then reset themselves as well.
Mfg Campaign: 11677120
Recall Date: Jul 29, 2025
Vinfast Auto, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
While accelerating onto a highway, several systems faulted including the high voltage and 12v systems, which apparently cause the vehicle to shift into neutral and get stuck in the neutral position (while still on the highway) Several safety systems on the vehicle (such as forward collision avoidance) constantly fault and then reset themselves as well.
Corrective Action:
While accelerating onto a highway, several systems faulted including the high voltage and 12v systems, which apparently cause the vehicle to shift into neutral and get stuck in the neutral position (while still on the highway) Several safety systems on the vehicle (such as forward collision avoidance) constantly fault and then reset themselves as well.
Additional Notes:
While accelerating onto a highway, several systems faulted including the high voltage and 12v systems, which apparently cause the vehicle to shift into neutral and get stuck in the neutral position (while still on the highway) Several safety systems on the vehicle (such as forward collision avoidance) constantly fault and then reset themselves as well.
Mfg Campaign: 11677120
Recall Date: Jul 29, 2025
Vinfast Auto, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The left turn signal fails to activate when pressing down on the turn signal lever. Happens intermittently. Vinfast repair center says they can not duplicate the problem. Online forums report this is a widespread problem which Vinfast does not know how to repair. This is a major safety concern because when you press down on the lever you assume your turn signal is on and therefore you change lanes. But many times I'm changing lanes and the signal is not on. Therefore it could cause a collision with another vehicle.
Corrective Action:
The left turn signal fails to activate when pressing down on the turn signal lever. Happens intermittently. Vinfast repair center says they can not duplicate the problem. Online forums report this is a widespread problem which Vinfast does not know how to repair. This is a major safety concern because when you press down on the lever you assume your turn signal is on and therefore you change lanes. But many times I'm changing lanes and the signal is not on. Therefore it could cause a collision with another vehicle.
Additional Notes:
The left turn signal fails to activate when pressing down on the turn signal lever. Happens intermittently. Vinfast repair center says they can not duplicate the problem. Online forums report this is a widespread problem which Vinfast does not know how to repair. This is a major safety concern because when you press down on the lever you assume your turn signal is on and therefore you change lanes. But many times I'm changing lanes and the signal is not on. Therefore it could cause a collision with another vehicle.
Mfg Campaign: 11657053
Recall Date: Apr 27, 2025
Vinfast Auto, Llc
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2024 Vinfast VF8. The contact stated that while driving at an undisclosed speed, there was an excessive squeaking sound coming from the front suspension. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 1,000.
Corrective Action:
The contact owns a 2024 Vinfast VF8. The contact stated that while driving at an undisclosed speed, there was an excessive squeaking sound coming from the front suspension. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 1,000.
Additional Notes:
The contact owns a 2024 Vinfast VF8. The contact stated that while driving at an undisclosed speed, there was an excessive squeaking sound coming from the front suspension. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 1,000.
Mfg Campaign: 11654609
Recall Date: Apr 14, 2025
Vinfast Auto, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
While driving and starting to do a turn if you get to close to the line the car will jerk the steering wheel in the direction you are turning and there has been a multiple times it's almost put my car into a concrete wall. It has also jerk the wheel hard enough that its caused me to go out of my lane and almost crash into other cars on turns. I would say it has happen at least 30 times since taking ownership November 11, 2024
Corrective Action:
While driving and starting to do a turn if you get to close to the line the car will jerk the steering wheel in the direction you are turning and there has been a multiple times it's almost put my car into a concrete wall. It has also jerk the wheel hard enough that its caused me to go out of my lane and almost crash into other cars on turns. I would say it has happen at least 30 times since taking ownership November 11, 2024
Additional Notes:
While driving and starting to do a turn if you get to close to the line the car will jerk the steering wheel in the direction you are turning and there has been a multiple times it's almost put my car into a concrete wall. It has also jerk the wheel hard enough that its caused me to go out of my lane and almost crash into other cars on turns. I would say it has happen at least 30 times since taking ownership November 11, 2024
Mfg Campaign: 11647254
Recall Date: Mar 9, 2025
Vinfast Auto, Llc
Defect Description:
STEERING
Potential Consequences:
While driving and starting to do a turn if you get to close to the line the car will jerk the steering wheel in the direction you are turning and there has been a multiple times it's almost put my car into a concrete wall. It has also jerk the wheel hard enough that its caused me to go out of my lane and almost crash into other cars on turns. I would say it has happen at least 30 times since taking ownership November 11, 2024
Corrective Action:
While driving and starting to do a turn if you get to close to the line the car will jerk the steering wheel in the direction you are turning and there has been a multiple times it's almost put my car into a concrete wall. It has also jerk the wheel hard enough that its caused me to go out of my lane and almost crash into other cars on turns. I would say it has happen at least 30 times since taking ownership November 11, 2024
Additional Notes:
While driving and starting to do a turn if you get to close to the line the car will jerk the steering wheel in the direction you are turning and there has been a multiple times it's almost put my car into a concrete wall. It has also jerk the wheel hard enough that its caused me to go out of my lane and almost crash into other cars on turns. I would say it has happen at least 30 times since taking ownership November 11, 2024
Mfg Campaign: 11647254
Recall Date: Mar 9, 2025
Vinfast Auto, Llc
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
While driving and starting to do a turn if you get to close to the line the car will jerk the steering wheel in the direction you are turning and there has been a multiple times it's almost put my car into a concrete wall. It has also jerk the wheel hard enough that its caused me to go out of my lane and almost crash into other cars on turns. I would say it has happen at least 30 times since taking ownership November 11, 2024
Corrective Action:
While driving and starting to do a turn if you get to close to the line the car will jerk the steering wheel in the direction you are turning and there has been a multiple times it's almost put my car into a concrete wall. It has also jerk the wheel hard enough that its caused me to go out of my lane and almost crash into other cars on turns. I would say it has happen at least 30 times since taking ownership November 11, 2024
Additional Notes:
While driving and starting to do a turn if you get to close to the line the car will jerk the steering wheel in the direction you are turning and there has been a multiple times it's almost put my car into a concrete wall. It has also jerk the wheel hard enough that its caused me to go out of my lane and almost crash into other cars on turns. I would say it has happen at least 30 times since taking ownership November 11, 2024
Mfg Campaign: 11647254
Recall Date: Mar 9, 2025
Vinfast Auto, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Vehicle did not slow down when in assistant driving mode. The vehicle was coming up on an intersection with a stoplight with two cars ahead of it. I had to apply breaks manually with the failure of the system slowing down fast enough. When I manually applied the brakes I pressed them hard after disengaging the driving assistant the car did not send any notifications following disengagement. The automatic emergency braking system also was not activated given that the vehicle had at minimum a cars length distance to stop. I did not receive an alert for the forward collision warning system even before applying brakes. I rear ended another car without any nonfictions to the car making impact as well. I commute on this road often as it is on the way to my job so I am familiar with the lights and intersections but was going further than usual which is why I decided to engage driving assistant.
Corrective Action:
Vehicle did not slow down when in assistant driving mode. The vehicle was coming up on an intersection with a stoplight with two cars ahead of it. I had to apply breaks manually with the failure of the system slowing down fast enough. When I manually applied the brakes I pressed them hard after disengaging the driving assistant the car did not send any notifications following disengagement. The automatic emergency braking system also was not activated given that the vehicle had at minimum a cars length distance to stop. I did not receive an alert for the forward collision warning system even before applying brakes. I rear ended another car without any nonfictions to the car making impact as well. I commute on this road often as it is on the way to my job so I am familiar with the lights and intersections but was going further than usual which is why I decided to engage driving assistant.
Additional Notes:
Vehicle did not slow down when in assistant driving mode. The vehicle was coming up on an intersection with a stoplight with two cars ahead of it. I had to apply breaks manually with the failure of the system slowing down fast enough. When I manually applied the brakes I pressed them hard after disengaging the driving assistant the car did not send any notifications following disengagement. The automatic emergency braking system also was not activated given that the vehicle had at minimum a cars length distance to stop. I did not receive an alert for the forward collision warning system even before applying brakes. I rear ended another car without any nonfictions to the car making impact as well. I commute on this road often as it is on the way to my job so I am familiar with the lights and intersections but was going further than usual which is why I decided to engage driving assistant.
Mfg Campaign: 11635674
Recall Date: Jan 13, 2025
Vinfast Auto, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Vehicle did not slow down when in assistant driving mode. The vehicle was coming up on an intersection with a stoplight with two cars ahead of it. I had to apply breaks manually with the failure of the system slowing down fast enough. When I manually applied the brakes I pressed them hard after disengaging the driving assistant the car did not send any notifications following disengagement. The automatic emergency braking system also was not activated given that the vehicle had at minimum a cars length distance to stop. I did not receive an alert for the forward collision warning system even before applying brakes. I rear ended another car without any nonfictions to the car making impact as well. I commute on this road often as it is on the way to my job so I am familiar with the lights and intersections but was going further than usual which is why I decided to engage driving assistant.
Corrective Action:
Vehicle did not slow down when in assistant driving mode. The vehicle was coming up on an intersection with a stoplight with two cars ahead of it. I had to apply breaks manually with the failure of the system slowing down fast enough. When I manually applied the brakes I pressed them hard after disengaging the driving assistant the car did not send any notifications following disengagement. The automatic emergency braking system also was not activated given that the vehicle had at minimum a cars length distance to stop. I did not receive an alert for the forward collision warning system even before applying brakes. I rear ended another car without any nonfictions to the car making impact as well. I commute on this road often as it is on the way to my job so I am familiar with the lights and intersections but was going further than usual which is why I decided to engage driving assistant.
Additional Notes:
Vehicle did not slow down when in assistant driving mode. The vehicle was coming up on an intersection with a stoplight with two cars ahead of it. I had to apply breaks manually with the failure of the system slowing down fast enough. When I manually applied the brakes I pressed them hard after disengaging the driving assistant the car did not send any notifications following disengagement. The automatic emergency braking system also was not activated given that the vehicle had at minimum a cars length distance to stop. I did not receive an alert for the forward collision warning system even before applying brakes. I rear ended another car without any nonfictions to the car making impact as well. I commute on this road often as it is on the way to my job so I am familiar with the lights and intersections but was going further than usual which is why I decided to engage driving assistant.
Mfg Campaign: 11635674
Recall Date: Jan 13, 2025
Vinfast Auto, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Vehicle did not slow down when in assistant driving mode. The vehicle was coming up on an intersection with a stoplight with two cars ahead of it. I had to apply breaks manually with the failure of the system slowing down fast enough. When I manually applied the brakes I pressed them hard after disengaging the driving assistant the car did not send any notifications following disengagement. The automatic emergency braking system also was not activated given that the vehicle had at minimum a cars length distance to stop. I did not receive an alert for the forward collision warning system even before applying brakes. I rear ended another car without any nonfictions to the car making impact as well. I commute on this road often as it is on the way to my job so I am familiar with the lights and intersections but was going further than usual which is why I decided to engage driving assistant.
Corrective Action:
Vehicle did not slow down when in assistant driving mode. The vehicle was coming up on an intersection with a stoplight with two cars ahead of it. I had to apply breaks manually with the failure of the system slowing down fast enough. When I manually applied the brakes I pressed them hard after disengaging the driving assistant the car did not send any notifications following disengagement. The automatic emergency braking system also was not activated given that the vehicle had at minimum a cars length distance to stop. I did not receive an alert for the forward collision warning system even before applying brakes. I rear ended another car without any nonfictions to the car making impact as well. I commute on this road often as it is on the way to my job so I am familiar with the lights and intersections but was going further than usual which is why I decided to engage driving assistant.
Additional Notes:
Vehicle did not slow down when in assistant driving mode. The vehicle was coming up on an intersection with a stoplight with two cars ahead of it. I had to apply breaks manually with the failure of the system slowing down fast enough. When I manually applied the brakes I pressed them hard after disengaging the driving assistant the car did not send any notifications following disengagement. The automatic emergency braking system also was not activated given that the vehicle had at minimum a cars length distance to stop. I did not receive an alert for the forward collision warning system even before applying brakes. I rear ended another car without any nonfictions to the car making impact as well. I commute on this road often as it is on the way to my job so I am familiar with the lights and intersections but was going further than usual which is why I decided to engage driving assistant.
Mfg Campaign: 11635674
Recall Date: Jan 13, 2025
Vinfast Auto, Llc
Defect Description:
LANE DEPARTURE
Potential Consequences:
The contact owns a 2024 Vinfast VF8. The contact stated that while driving at various speeds, the Lane Assist feature constantly jerked the vehicle back to the center of the lane. The contact stated that the safety feature was very sensitive and was active upon the slightest drift. The contact was able to manually turn off the feature upon start of the vehicle; however, the contact stated that the feature had become unable to access. A mobile service technician was sent to the contact's workplace, and the contact was informed that the repair needed to be performed at a service center. The contact stated that a service appointment was not scheduled in a timely manner and the contact had become fearful of driving the vehicle. The vehicle was not repaired. The failure mileage was approximately 1,100.
Corrective Action:
The contact owns a 2024 Vinfast VF8. The contact stated that while driving at various speeds, the Lane Assist feature constantly jerked the vehicle back to the center of the lane. The contact stated that the safety feature was very sensitive and was active upon the slightest drift. The contact was able to manually turn off the feature upon start of the vehicle; however, the contact stated that the feature had become unable to access. A mobile service technician was sent to the contact's workplace, and the contact was informed that the repair needed to be performed at a service center. The contact stated that a service appointment was not scheduled in a timely manner and the contact had become fearful of driving the vehicle. The vehicle was not repaired. The failure mileage was approximately 1,100.
Additional Notes:
The contact owns a 2024 Vinfast VF8. The contact stated that while driving at various speeds, the Lane Assist feature constantly jerked the vehicle back to the center of the lane. The contact stated that the safety feature was very sensitive and was active upon the slightest drift. The contact was able to manually turn off the feature upon start of the vehicle; however, the contact stated that the feature had become unable to access. A mobile service technician was sent to the contact's workplace, and the contact was informed that the repair needed to be performed at a service center. The contact stated that a service appointment was not scheduled in a timely manner and the contact had become fearful of driving the vehicle. The vehicle was not repaired. The failure mileage was approximately 1,100.
Mfg Campaign: 11631592
Recall Date: Dec 19, 2024
Vinfast Auto, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Car was in park and shifted by itself in Neutral which caused it to roll back
Corrective Action:
Car was in park and shifted by itself in Neutral which caused it to roll back
Additional Notes:
Car was in park and shifted by itself in Neutral which caused it to roll back
Mfg Campaign: 11631376
Recall Date: Dec 18, 2024
Vinfast Auto, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
One month into the lease, car had a coolant failure. The windshield defog is not working. Unable to heat windshield, so can’t safely drive car in the morning and night. Car went into a limp mode. The car is less of responsive to speed changes.
Corrective Action:
One month into the lease, car had a coolant failure. The windshield defog is not working. Unable to heat windshield, so can’t safely drive car in the morning and night. Car went into a limp mode. The car is less of responsive to speed changes.
Additional Notes:
One month into the lease, car had a coolant failure. The windshield defog is not working. Unable to heat windshield, so can’t safely drive car in the morning and night. Car went into a limp mode. The car is less of responsive to speed changes.
Mfg Campaign: 11631402
Recall Date: Dec 18, 2024
Vinfast Auto, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
One month into the lease, car had a coolant failure. The windshield defog is not working. Unable to heat windshield, so can’t safely drive car in the morning and night. Car went into a limp mode. The car is less of responsive to speed changes.
Corrective Action:
One month into the lease, car had a coolant failure. The windshield defog is not working. Unable to heat windshield, so can’t safely drive car in the morning and night. Car went into a limp mode. The car is less of responsive to speed changes.
Additional Notes:
One month into the lease, car had a coolant failure. The windshield defog is not working. Unable to heat windshield, so can’t safely drive car in the morning and night. Car went into a limp mode. The car is less of responsive to speed changes.
Mfg Campaign: 11631402
Recall Date: Dec 18, 2024
Vinfast Auto, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact called on behalf of a client who owned a 2024 Vinfast VF8 Eco. The contact stated that the client was driving on a neighborhood street at 30 MPH, approaching an intersection, and attempting to stop, the brake pedal was depressed however the vehicle failed to come to a stop. As a result, the vehicle crashed into another vehicle that was stopped in front. There was no property damage. The air bags deployed. The vehicle was towed to the contact's residence. It was unknown if any warning lights illuminated. A police report was not filed. The vehicle was destroyed. The client sustained unknown injuries that required medical attention. It was unknown if anyone else was injured. The local unknown dealer was contacted. The manufacturer was notified of the failure. The failure mileage was unknown.
Corrective Action:
The contact called on behalf of a client who owned a 2024 Vinfast VF8 Eco. The contact stated that the client was driving on a neighborhood street at 30 MPH, approaching an intersection, and attempting to stop, the brake pedal was depressed however the vehicle failed to come to a stop. As a result, the vehicle crashed into another vehicle that was stopped in front. There was no property damage. The air bags deployed. The vehicle was towed to the contact's residence. It was unknown if any warning lights illuminated. A police report was not filed. The vehicle was destroyed. The client sustained unknown injuries that required medical attention. It was unknown if anyone else was injured. The local unknown dealer was contacted. The manufacturer was notified of the failure. The failure mileage was unknown.
Additional Notes:
The contact called on behalf of a client who owned a 2024 Vinfast VF8 Eco. The contact stated that the client was driving on a neighborhood street at 30 MPH, approaching an intersection, and attempting to stop, the brake pedal was depressed however the vehicle failed to come to a stop. As a result, the vehicle crashed into another vehicle that was stopped in front. There was no property damage. The air bags deployed. The vehicle was towed to the contact's residence. It was unknown if any warning lights illuminated. A police report was not filed. The vehicle was destroyed. The client sustained unknown injuries that required medical attention. It was unknown if anyone else was injured. The local unknown dealer was contacted. The manufacturer was notified of the failure. The failure mileage was unknown.
Mfg Campaign: 11626939
Recall Date: Nov 22, 2024
Vinfast Auto, Llc
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
Lane keep assist is not able to detect curves and bend, and it tries to pull on the opposite lane instead keep it in the center of the lane. It is hard to override the steering input.
Corrective Action:
Lane keep assist is not able to detect curves and bend, and it tries to pull on the opposite lane instead keep it in the center of the lane. It is hard to override the steering input.
Additional Notes:
Lane keep assist is not able to detect curves and bend, and it tries to pull on the opposite lane instead keep it in the center of the lane. It is hard to override the steering input.
Mfg Campaign: 11618204
Recall Date: Oct 5, 2024
Vinfast Auto, Llc
Defect Description:
STEERING
Potential Consequences:
The advanced driver assistance systems , specifically lane departure and emergency steering control system engaged with out warning and caused forced automated steering control. The car swerved rapidly right and left in the lane causing violent body roll and loss of control of the vehicle. Attempts to manually control the steering only made the issue worse . The adas system just added more force . Emergency braking was required to disconnect the assisted steering . The steering control is turned on by default on each start up of the car. So it's active each time the car is driven . Conditions were dry road , two lanes , one direction each way .line markings only in center of road , none on outer edge s. Speed 80 kmph lane keep assist engaged by default. Refer to NHSTSA ID NUMBER 11579510 MARCH 26 2024. The report describes exactly what happened to the vehicle . The Adas can't detect the lane on the highway causing sudden and random steering correction and over correction. This is a documented issue with the NHTSA
Corrective Action:
The advanced driver assistance systems , specifically lane departure and emergency steering control system engaged with out warning and caused forced automated steering control. The car swerved rapidly right and left in the lane causing violent body roll and loss of control of the vehicle. Attempts to manually control the steering only made the issue worse . The adas system just added more force . Emergency braking was required to disconnect the assisted steering . The steering control is turned on by default on each start up of the car. So it's active each time the car is driven . Conditions were dry road , two lanes , one direction each way .line markings only in center of road , none on outer edge s. Speed 80 kmph lane keep assist engaged by default. Refer to NHSTSA ID NUMBER 11579510 MARCH 26 2024. The report describes exactly what happened to the vehicle . The Adas can't detect the lane on the highway causing sudden and random steering correction and over correction. This is a documented issue with the NHTSA
Additional Notes:
The advanced driver assistance systems , specifically lane departure and emergency steering control system engaged with out warning and caused forced automated steering control. The car swerved rapidly right and left in the lane causing violent body roll and loss of control of the vehicle. Attempts to manually control the steering only made the issue worse . The adas system just added more force . Emergency braking was required to disconnect the assisted steering . The steering control is turned on by default on each start up of the car. So it's active each time the car is driven . Conditions were dry road , two lanes , one direction each way .line markings only in center of road , none on outer edge s. Speed 80 kmph lane keep assist engaged by default. Refer to NHSTSA ID NUMBER 11579510 MARCH 26 2024. The report describes exactly what happened to the vehicle . The Adas can't detect the lane on the highway causing sudden and random steering correction and over correction. This is a documented issue with the NHTSA
Mfg Campaign: 11592990
Recall Date: Jun 7, 2024
Vinfast Auto, Llc
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
The advanced driver assistance systems , specifically lane departure and emergency steering control system engaged with out warning and caused forced automated steering control. The car swerved rapidly right and left in the lane causing violent body roll and loss of control of the vehicle. Attempts to manually control the steering only made the issue worse . The adas system just added more force . Emergency braking was required to disconnect the assisted steering . The steering control is turned on by default on each start up of the car. So it's active each time the car is driven . Conditions were dry road , two lanes , one direction each way .line markings only in center of road , none on outer edge s. Speed 80 kmph lane keep assist engaged by default. Refer to NHSTSA ID NUMBER 11579510 MARCH 26 2024. The report describes exactly what happened to the vehicle . The Adas can't detect the lane on the highway causing sudden and random steering correction and over correction. This is a documented issue with the NHTSA
Corrective Action:
The advanced driver assistance systems , specifically lane departure and emergency steering control system engaged with out warning and caused forced automated steering control. The car swerved rapidly right and left in the lane causing violent body roll and loss of control of the vehicle. Attempts to manually control the steering only made the issue worse . The adas system just added more force . Emergency braking was required to disconnect the assisted steering . The steering control is turned on by default on each start up of the car. So it's active each time the car is driven . Conditions were dry road , two lanes , one direction each way .line markings only in center of road , none on outer edge s. Speed 80 kmph lane keep assist engaged by default. Refer to NHSTSA ID NUMBER 11579510 MARCH 26 2024. The report describes exactly what happened to the vehicle . The Adas can't detect the lane on the highway causing sudden and random steering correction and over correction. This is a documented issue with the NHTSA
Additional Notes:
The advanced driver assistance systems , specifically lane departure and emergency steering control system engaged with out warning and caused forced automated steering control. The car swerved rapidly right and left in the lane causing violent body roll and loss of control of the vehicle. Attempts to manually control the steering only made the issue worse . The adas system just added more force . Emergency braking was required to disconnect the assisted steering . The steering control is turned on by default on each start up of the car. So it's active each time the car is driven . Conditions were dry road , two lanes , one direction each way .line markings only in center of road , none on outer edge s. Speed 80 kmph lane keep assist engaged by default. Refer to NHSTSA ID NUMBER 11579510 MARCH 26 2024. The report describes exactly what happened to the vehicle . The Adas can't detect the lane on the highway causing sudden and random steering correction and over correction. This is a documented issue with the NHTSA
Mfg Campaign: 11592990
Recall Date: Jun 7, 2024
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