Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Piaggio Group Americas. Inc.
Safety Issue:
Piaggio Group Americas. Inc. (Piaggio) is recalling certain 2020-2021 Vespa GTS 300 and GTV 300 scooters. Improperly galvanized brake pipe terminals can result in excessive front and/or rear brake levers travel during braking.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: PP2ZZQ2003_GTS/GTV
Recall Date: Oct 6, 2020
Consumer Complaints
3 ComplaintsPiaggio Group Americas, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
At this moment I have two issues. One being that the seat latch does not work on my scooter. I called the dealer and he said to put a lot of push on top of the seat where the latch assembly is located. I am a big fat slop. 225 lbs. I pushed as hard as I could to lock it and it clicked lock. Trouble is, it won't open now. I have my drivers license, cash, papers and a letter to my GF who is incarcerated at a prison in Maryland. I am not as worried about that as I am about the silent directional signals. They do not self cancel and remain on (silently) if I forget to turn them off manually. This creates a real safety hazard with cars pulling out in front of me. With the money I spent ($8600) to buy this scooter, Vespa should correct these mistakes. Right now, (summer time in NH) I am not going to use it until they come up with a solution. Especially to the directional signal. I need to be able to see it and hear it.
Corrective Action:
At this moment I have two issues. One being that the seat latch does not work on my scooter. I called the dealer and he said to put a lot of push on top of the seat where the latch assembly is located. I am a big fat slop. 225 lbs. I pushed as hard as I could to lock it and it clicked lock. Trouble is, it won't open now. I have my drivers license, cash, papers and a letter to my GF who is incarcerated at a prison in Maryland. I am not as worried about that as I am about the silent directional signals. They do not self cancel and remain on (silently) if I forget to turn them off manually. This creates a real safety hazard with cars pulling out in front of me. With the money I spent ($8600) to buy this scooter, Vespa should correct these mistakes. Right now, (summer time in NH) I am not going to use it until they come up with a solution. Especially to the directional signal. I need to be able to see it and hear it.
Additional Notes:
At this moment I have two issues. One being that the seat latch does not work on my scooter. I called the dealer and he said to put a lot of push on top of the seat where the latch assembly is located. I am a big fat slop. 225 lbs. I pushed as hard as I could to lock it and it clicked lock. Trouble is, it won't open now. I have my drivers license, cash, papers and a letter to my GF who is incarcerated at a prison in Maryland. I am not as worried about that as I am about the silent directional signals. They do not self cancel and remain on (silently) if I forget to turn them off manually. This creates a real safety hazard with cars pulling out in front of me. With the money I spent ($8600) to buy this scooter, Vespa should correct these mistakes. Right now, (summer time in NH) I am not going to use it until they come up with a solution. Especially to the directional signal. I need to be able to see it and hear it.
Mfg Campaign: 11426961
Recall Date: Jul 29, 2021
Piaggio Group Americas, Inc.
Defect Description:
SEATS
Potential Consequences:
At this moment I have two issues. One being that the seat latch does not work on my scooter. I called the dealer and he said to put a lot of push on top of the seat where the latch assembly is located. I am a big fat slop. 225 lbs. I pushed as hard as I could to lock it and it clicked lock. Trouble is, it won't open now. I have my drivers license, cash, papers and a letter to my GF who is incarcerated at a prison in Maryland. I am not as worried about that as I am about the silent directional signals. They do not self cancel and remain on (silently) if I forget to turn them off manually. This creates a real safety hazard with cars pulling out in front of me. With the money I spent ($8600) to buy this scooter, Vespa should correct these mistakes. Right now, (summer time in NH) I am not going to use it until they come up with a solution. Especially to the directional signal. I need to be able to see it and hear it.
Corrective Action:
At this moment I have two issues. One being that the seat latch does not work on my scooter. I called the dealer and he said to put a lot of push on top of the seat where the latch assembly is located. I am a big fat slop. 225 lbs. I pushed as hard as I could to lock it and it clicked lock. Trouble is, it won't open now. I have my drivers license, cash, papers and a letter to my GF who is incarcerated at a prison in Maryland. I am not as worried about that as I am about the silent directional signals. They do not self cancel and remain on (silently) if I forget to turn them off manually. This creates a real safety hazard with cars pulling out in front of me. With the money I spent ($8600) to buy this scooter, Vespa should correct these mistakes. Right now, (summer time in NH) I am not going to use it until they come up with a solution. Especially to the directional signal. I need to be able to see it and hear it.
Additional Notes:
At this moment I have two issues. One being that the seat latch does not work on my scooter. I called the dealer and he said to put a lot of push on top of the seat where the latch assembly is located. I am a big fat slop. 225 lbs. I pushed as hard as I could to lock it and it clicked lock. Trouble is, it won't open now. I have my drivers license, cash, papers and a letter to my GF who is incarcerated at a prison in Maryland. I am not as worried about that as I am about the silent directional signals. They do not self cancel and remain on (silently) if I forget to turn them off manually. This creates a real safety hazard with cars pulling out in front of me. With the money I spent ($8600) to buy this scooter, Vespa should correct these mistakes. Right now, (summer time in NH) I am not going to use it until they come up with a solution. Especially to the directional signal. I need to be able to see it and hear it.
Mfg Campaign: 11426961
Recall Date: Jul 29, 2021
Piaggio Group Americas, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
At this moment I have two issues. One being that the seat latch does not work on my scooter. I called the dealer and he said to put a lot of push on top of the seat where the latch assembly is located. I am a big fat slop. 225 lbs. I pushed as hard as I could to lock it and it clicked lock. Trouble is, it won't open now. I have my drivers license, cash, papers and a letter to my GF who is incarcerated at a prison in Maryland. I am not as worried about that as I am about the silent directional signals. They do not self cancel and remain on (silently) if I forget to turn them off manually. This creates a real safety hazard with cars pulling out in front of me. With the money I spent ($8600) to buy this scooter, Vespa should correct these mistakes. Right now, (summer time in NH) I am not going to use it until they come up with a solution. Especially to the directional signal. I need to be able to see it and hear it.
Corrective Action:
At this moment I have two issues. One being that the seat latch does not work on my scooter. I called the dealer and he said to put a lot of push on top of the seat where the latch assembly is located. I am a big fat slop. 225 lbs. I pushed as hard as I could to lock it and it clicked lock. Trouble is, it won't open now. I have my drivers license, cash, papers and a letter to my GF who is incarcerated at a prison in Maryland. I am not as worried about that as I am about the silent directional signals. They do not self cancel and remain on (silently) if I forget to turn them off manually. This creates a real safety hazard with cars pulling out in front of me. With the money I spent ($8600) to buy this scooter, Vespa should correct these mistakes. Right now, (summer time in NH) I am not going to use it until they come up with a solution. Especially to the directional signal. I need to be able to see it and hear it.
Additional Notes:
At this moment I have two issues. One being that the seat latch does not work on my scooter. I called the dealer and he said to put a lot of push on top of the seat where the latch assembly is located. I am a big fat slop. 225 lbs. I pushed as hard as I could to lock it and it clicked lock. Trouble is, it won't open now. I have my drivers license, cash, papers and a letter to my GF who is incarcerated at a prison in Maryland. I am not as worried about that as I am about the silent directional signals. They do not self cancel and remain on (silently) if I forget to turn them off manually. This creates a real safety hazard with cars pulling out in front of me. With the money I spent ($8600) to buy this scooter, Vespa should correct these mistakes. Right now, (summer time in NH) I am not going to use it until they come up with a solution. Especially to the directional signal. I need to be able to see it and hear it.
Mfg Campaign: 11426961
Recall Date: Jul 29, 2021
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