VESPA GTS 300 2021

Complete listing of complaints and recalls for this vehicle

3
Complaints
1
Recalls

Complaints & Recalls

3 Complaints 1 Recalls

Official Safety Recalls - Important!

1 Recall

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Piaggio Group Americas. Inc.
NHTSA Campaign: 20V617000 SAFETY RECALL
483 Vehicles Affected
Recall Date: Oct 6, 2020
Safety Issue:

Piaggio Group Americas. Inc. (Piaggio) is recalling certain 2020-2021 Vespa GTS 300 and GTV 300 scooters. Improperly galvanized brake pipe terminals can result in excessive front and/or rear brake levers travel during braking.

Potential Risk:
Reduced braking efficiency can lengthen the distance needed to stop the scooter, increasing the risk of a crash.
FREE Recall Solution:
Piaggio will notify owners, and dealers will test the O-Ring, replace the brake fluid and bleed the brake system, or replace the brake pipes based on the vehicle's age, free of charge. The recall began October 21, 2020. Owners may contact Piaggio customer service at 1-212-380-4433. Piaggio's number for this recall is PP2ZZQ2003_GTS/GTV.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local VESPA dealer to schedule your FREE recall repair.
Manufacturer: VESPA
Mfg Campaign: PP2ZZQ2003_GTS/GTV
Notice Date: Oct 21, 2020
Recall Date: Oct 6, 2020

Consumer Complaints

3 Complaints
Piaggio Group Americas, Inc.
Campaign: 11426961 Other
Jul 29, 2021
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

At this moment I have two issues. One being that the seat latch does not work on my scooter. I called the dealer and he said to put a lot of push on top of the seat where the latch assembly is located. I am a big fat slop. 225 lbs. I pushed as hard as I could to lock it and it clicked lock. Trouble is, it won't open now. I have my drivers license, cash, papers and a letter to my GF who is incarcerated at a prison in Maryland. I am not as worried about that as I am about the silent directional signals. They do not self cancel and remain on (silently) if I forget to turn them off manually. This creates a real safety hazard with cars pulling out in front of me. With the money I spent ($8600) to buy this scooter, Vespa should correct these mistakes. Right now, (summer time in NH) I am not going to use it until they come up with a solution. Especially to the directional signal. I need to be able to see it and hear it.

Corrective Action:

At this moment I have two issues. One being that the seat latch does not work on my scooter. I called the dealer and he said to put a lot of push on top of the seat where the latch assembly is located. I am a big fat slop. 225 lbs. I pushed as hard as I could to lock it and it clicked lock. Trouble is, it won't open now. I have my drivers license, cash, papers and a letter to my GF who is incarcerated at a prison in Maryland. I am not as worried about that as I am about the silent directional signals. They do not self cancel and remain on (silently) if I forget to turn them off manually. This creates a real safety hazard with cars pulling out in front of me. With the money I spent ($8600) to buy this scooter, Vespa should correct these mistakes. Right now, (summer time in NH) I am not going to use it until they come up with a solution. Especially to the directional signal. I need to be able to see it and hear it.

Additional Notes:

At this moment I have two issues. One being that the seat latch does not work on my scooter. I called the dealer and he said to put a lot of push on top of the seat where the latch assembly is located. I am a big fat slop. 225 lbs. I pushed as hard as I could to lock it and it clicked lock. Trouble is, it won't open now. I have my drivers license, cash, papers and a letter to my GF who is incarcerated at a prison in Maryland. I am not as worried about that as I am about the silent directional signals. They do not self cancel and remain on (silently) if I forget to turn them off manually. This creates a real safety hazard with cars pulling out in front of me. With the money I spent ($8600) to buy this scooter, Vespa should correct these mistakes. Right now, (summer time in NH) I am not going to use it until they come up with a solution. Especially to the directional signal. I need to be able to see it and hear it.

Manufacturer: VESPA
Mfg Campaign: 11426961
Notice Date: Jul 29, 2021
Recall Date: Jul 29, 2021
Piaggio Group Americas, Inc.
Campaign: 11426961 Other
Jul 29, 2021
Defect Description:

SEATS

Potential Consequences:

At this moment I have two issues. One being that the seat latch does not work on my scooter. I called the dealer and he said to put a lot of push on top of the seat where the latch assembly is located. I am a big fat slop. 225 lbs. I pushed as hard as I could to lock it and it clicked lock. Trouble is, it won't open now. I have my drivers license, cash, papers and a letter to my GF who is incarcerated at a prison in Maryland. I am not as worried about that as I am about the silent directional signals. They do not self cancel and remain on (silently) if I forget to turn them off manually. This creates a real safety hazard with cars pulling out in front of me. With the money I spent ($8600) to buy this scooter, Vespa should correct these mistakes. Right now, (summer time in NH) I am not going to use it until they come up with a solution. Especially to the directional signal. I need to be able to see it and hear it.

Corrective Action:

At this moment I have two issues. One being that the seat latch does not work on my scooter. I called the dealer and he said to put a lot of push on top of the seat where the latch assembly is located. I am a big fat slop. 225 lbs. I pushed as hard as I could to lock it and it clicked lock. Trouble is, it won't open now. I have my drivers license, cash, papers and a letter to my GF who is incarcerated at a prison in Maryland. I am not as worried about that as I am about the silent directional signals. They do not self cancel and remain on (silently) if I forget to turn them off manually. This creates a real safety hazard with cars pulling out in front of me. With the money I spent ($8600) to buy this scooter, Vespa should correct these mistakes. Right now, (summer time in NH) I am not going to use it until they come up with a solution. Especially to the directional signal. I need to be able to see it and hear it.

Additional Notes:

At this moment I have two issues. One being that the seat latch does not work on my scooter. I called the dealer and he said to put a lot of push on top of the seat where the latch assembly is located. I am a big fat slop. 225 lbs. I pushed as hard as I could to lock it and it clicked lock. Trouble is, it won't open now. I have my drivers license, cash, papers and a letter to my GF who is incarcerated at a prison in Maryland. I am not as worried about that as I am about the silent directional signals. They do not self cancel and remain on (silently) if I forget to turn them off manually. This creates a real safety hazard with cars pulling out in front of me. With the money I spent ($8600) to buy this scooter, Vespa should correct these mistakes. Right now, (summer time in NH) I am not going to use it until they come up with a solution. Especially to the directional signal. I need to be able to see it and hear it.

Manufacturer: VESPA
Mfg Campaign: 11426961
Notice Date: Jul 29, 2021
Recall Date: Jul 29, 2021
Piaggio Group Americas, Inc.
Campaign: 11426961 Other
Jul 29, 2021
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

At this moment I have two issues. One being that the seat latch does not work on my scooter. I called the dealer and he said to put a lot of push on top of the seat where the latch assembly is located. I am a big fat slop. 225 lbs. I pushed as hard as I could to lock it and it clicked lock. Trouble is, it won't open now. I have my drivers license, cash, papers and a letter to my GF who is incarcerated at a prison in Maryland. I am not as worried about that as I am about the silent directional signals. They do not self cancel and remain on (silently) if I forget to turn them off manually. This creates a real safety hazard with cars pulling out in front of me. With the money I spent ($8600) to buy this scooter, Vespa should correct these mistakes. Right now, (summer time in NH) I am not going to use it until they come up with a solution. Especially to the directional signal. I need to be able to see it and hear it.

Corrective Action:

At this moment I have two issues. One being that the seat latch does not work on my scooter. I called the dealer and he said to put a lot of push on top of the seat where the latch assembly is located. I am a big fat slop. 225 lbs. I pushed as hard as I could to lock it and it clicked lock. Trouble is, it won't open now. I have my drivers license, cash, papers and a letter to my GF who is incarcerated at a prison in Maryland. I am not as worried about that as I am about the silent directional signals. They do not self cancel and remain on (silently) if I forget to turn them off manually. This creates a real safety hazard with cars pulling out in front of me. With the money I spent ($8600) to buy this scooter, Vespa should correct these mistakes. Right now, (summer time in NH) I am not going to use it until they come up with a solution. Especially to the directional signal. I need to be able to see it and hear it.

Additional Notes:

At this moment I have two issues. One being that the seat latch does not work on my scooter. I called the dealer and he said to put a lot of push on top of the seat where the latch assembly is located. I am a big fat slop. 225 lbs. I pushed as hard as I could to lock it and it clicked lock. Trouble is, it won't open now. I have my drivers license, cash, papers and a letter to my GF who is incarcerated at a prison in Maryland. I am not as worried about that as I am about the silent directional signals. They do not self cancel and remain on (silently) if I forget to turn them off manually. This creates a real safety hazard with cars pulling out in front of me. With the money I spent ($8600) to buy this scooter, Vespa should correct these mistakes. Right now, (summer time in NH) I am not going to use it until they come up with a solution. Especially to the directional signal. I need to be able to see it and hear it.

Manufacturer: VESPA
Mfg Campaign: 11426961
Notice Date: Jul 29, 2021
Recall Date: Jul 29, 2021

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