Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Vanleigh Rv
Safety Issue:
Vanleigh RV (Vanleigh) is recalling certain 2015-2019 Vilano and Beacon fifth wheel recreational trailers. The suspension shackles may be too short, causing them to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 12, 2019
Vanleigh Rv
Safety Issue:
VanLeigh RV (VanLeigh) is recalling certain 2015-2018 Vilano fifth-wheel recreational trailers. Because the winch that supports the spare tire may not be properly fastened to the trailer, the trailer's spare tire could fall off while unit is in motion.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VL-101
Recall Date: May 26, 2017
Vanleigh Rv
Safety Issue:
VanLeigh RV (VanLeigh) is recalling certain 2016-2017 Vilano fifth-wheel recreational trailers, models 325RL and 365RL. These vehicles have a Federal Placard that indicates incorrect tire and load range information, possibly resulting in the vehicle being overloaded. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Mar 15, 2017
Consumer Complaints
7 ComplaintsVlrv, Llc (vanleigh Rv)
Defect Description:
STRUCTURE:FRAME AND MEMBERS
Potential Consequences:
The contact owns a 2019 Ford F-450 equipped with a 2017 Vanleigh RV. The contact stated that while driving at approximately 50 MPH, and going over train tracks she observed abnormal shaking. The contact stated that a friend following the RV observed both right wheels smoking. The vehicle was steered to the side of the road and a mobile RV tech diagnosed the RV with frame damage and broken spring. The RV was towed to the dealer where it was diagnosed that the frame was bent and was totaled. The dealer was notified of the failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2019 Ford F-450 equipped with a 2017 Vanleigh RV. The contact stated that while driving at approximately 50 MPH, and going over train tracks she observed abnormal shaking. The contact stated that a friend following the RV observed both right wheels smoking. The vehicle was steered to the side of the road and a mobile RV tech diagnosed the RV with frame damage and broken spring. The RV was towed to the dealer where it was diagnosed that the frame was bent and was totaled. The dealer was notified of the failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2019 Ford F-450 equipped with a 2017 Vanleigh RV. The contact stated that while driving at approximately 50 MPH, and going over train tracks she observed abnormal shaking. The contact stated that a friend following the RV observed both right wheels smoking. The vehicle was steered to the side of the road and a mobile RV tech diagnosed the RV with frame damage and broken spring. The RV was towed to the dealer where it was diagnosed that the frame was bent and was totaled. The dealer was notified of the failure. The failure mileage was unknown.
Mfg Campaign: 11578954
Recall Date: Mar 22, 2024
Vlrv, Llc (vanleigh Rv)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE ELECTRIC HOT WATER HEATER FAILED. AN INSPECTOR OF THE UNIT SAID THAT IT WAS A WONDER THE FAILURE DID NOT CAUSE A FIRE. THIS IS A 2017 VAN LEIGH VILANO 375RL 5TH WHEEL RECREATIONAL VEHICLE IN WHICH WE LIVE.
Corrective Action:
THE ELECTRIC HOT WATER HEATER FAILED. AN INSPECTOR OF THE UNIT SAID THAT IT WAS A WONDER THE FAILURE DID NOT CAUSE A FIRE. THIS IS A 2017 VAN LEIGH VILANO 375RL 5TH WHEEL RECREATIONAL VEHICLE IN WHICH WE LIVE.
Additional Notes:
THE ELECTRIC HOT WATER HEATER FAILED. AN INSPECTOR OF THE UNIT SAID THAT IT WAS A WONDER THE FAILURE DID NOT CAUSE A FIRE. THIS IS A 2017 VAN LEIGH VILANO 375RL 5TH WHEEL RECREATIONAL VEHICLE IN WHICH WE LIVE.
Mfg Campaign: 11206230
Recall Date: May 8, 2019
Vlrv, Llc (vanleigh Rv)
Defect Description:
SUSPENSION
Potential Consequences:
LARGE NUMBER OF VANLEIGH VILANO OWNERS ARE REPORTING ISSUES WITH THE SPRING LEAF SUSPENSION, WITH MAJOR BREAKS IN THE STEEL AND LINKAGE BETWEEN THE SPRINGS. APPEARS TO BE A DEFECT IN THE STEEL USED IN PRODUCING THESE SPRING LEAFS. THIS ISSUE HAS BEEN REAPPEARING WITH THE 2017 VANLEIGH VILANO MODEL 365RL
Corrective Action:
LARGE NUMBER OF VANLEIGH VILANO OWNERS ARE REPORTING ISSUES WITH THE SPRING LEAF SUSPENSION, WITH MAJOR BREAKS IN THE STEEL AND LINKAGE BETWEEN THE SPRINGS. APPEARS TO BE A DEFECT IN THE STEEL USED IN PRODUCING THESE SPRING LEAFS. THIS ISSUE HAS BEEN REAPPEARING WITH THE 2017 VANLEIGH VILANO MODEL 365RL
Additional Notes:
LARGE NUMBER OF VANLEIGH VILANO OWNERS ARE REPORTING ISSUES WITH THE SPRING LEAF SUSPENSION, WITH MAJOR BREAKS IN THE STEEL AND LINKAGE BETWEEN THE SPRINGS. APPEARS TO BE A DEFECT IN THE STEEL USED IN PRODUCING THESE SPRING LEAFS. THIS ISSUE HAS BEEN REAPPEARING WITH THE 2017 VANLEIGH VILANO MODEL 365RL
Mfg Campaign: 11149468
Recall Date: Nov 5, 2018
Vlrv, Llc (vanleigh Rv)
Defect Description:
SERVICE BRAKES
Potential Consequences:
LEAF SPRING BROKE. ON HIGHWAY TRAVELING AND NOTICED WHEELS NO RIGHT ON TRAILER . STOPPED AND TIRES ON DOUBLE AXLE WERE TOUCHING. UNDERNEATH SAW LEAF SPRING BROKE . WEIGHT OF TRAILER IS OVER THE 7000 LB SPRINGS ON SUSPENSION . LIPPERT MFG WILL SEND REPAIR OUT TO REPLACE. ROAD REPAIR TOLD US HE HAS REPLACED SEVERAL OF SAME RECENTLY DUE TO THE SPRING IS TOO SHORT . LUCKY WE DIDN'T FLIP AND INJURIES SUSTAINED.
Corrective Action:
LEAF SPRING BROKE. ON HIGHWAY TRAVELING AND NOTICED WHEELS NO RIGHT ON TRAILER . STOPPED AND TIRES ON DOUBLE AXLE WERE TOUCHING. UNDERNEATH SAW LEAF SPRING BROKE . WEIGHT OF TRAILER IS OVER THE 7000 LB SPRINGS ON SUSPENSION . LIPPERT MFG WILL SEND REPAIR OUT TO REPLACE. ROAD REPAIR TOLD US HE HAS REPLACED SEVERAL OF SAME RECENTLY DUE TO THE SPRING IS TOO SHORT . LUCKY WE DIDN'T FLIP AND INJURIES SUSTAINED.
Additional Notes:
LEAF SPRING BROKE. ON HIGHWAY TRAVELING AND NOTICED WHEELS NO RIGHT ON TRAILER . STOPPED AND TIRES ON DOUBLE AXLE WERE TOUCHING. UNDERNEATH SAW LEAF SPRING BROKE . WEIGHT OF TRAILER IS OVER THE 7000 LB SPRINGS ON SUSPENSION . LIPPERT MFG WILL SEND REPAIR OUT TO REPLACE. ROAD REPAIR TOLD US HE HAS REPLACED SEVERAL OF SAME RECENTLY DUE TO THE SPRING IS TOO SHORT . LUCKY WE DIDN'T FLIP AND INJURIES SUSTAINED.
Mfg Campaign: 11141618
Recall Date: Oct 20, 2018
Vlrv, Llc (vanleigh Rv)
Defect Description:
SUSPENSION
Potential Consequences:
LEAF SPRING BROKE. ON HIGHWAY TRAVELING AND NOTICED WHEELS NO RIGHT ON TRAILER . STOPPED AND TIRES ON DOUBLE AXLE WERE TOUCHING. UNDERNEATH SAW LEAF SPRING BROKE . WEIGHT OF TRAILER IS OVER THE 7000 LB SPRINGS ON SUSPENSION . LIPPERT MFG WILL SEND REPAIR OUT TO REPLACE. ROAD REPAIR TOLD US HE HAS REPLACED SEVERAL OF SAME RECENTLY DUE TO THE SPRING IS TOO SHORT . LUCKY WE DIDN'T FLIP AND INJURIES SUSTAINED.
Corrective Action:
LEAF SPRING BROKE. ON HIGHWAY TRAVELING AND NOTICED WHEELS NO RIGHT ON TRAILER . STOPPED AND TIRES ON DOUBLE AXLE WERE TOUCHING. UNDERNEATH SAW LEAF SPRING BROKE . WEIGHT OF TRAILER IS OVER THE 7000 LB SPRINGS ON SUSPENSION . LIPPERT MFG WILL SEND REPAIR OUT TO REPLACE. ROAD REPAIR TOLD US HE HAS REPLACED SEVERAL OF SAME RECENTLY DUE TO THE SPRING IS TOO SHORT . LUCKY WE DIDN'T FLIP AND INJURIES SUSTAINED.
Additional Notes:
LEAF SPRING BROKE. ON HIGHWAY TRAVELING AND NOTICED WHEELS NO RIGHT ON TRAILER . STOPPED AND TIRES ON DOUBLE AXLE WERE TOUCHING. UNDERNEATH SAW LEAF SPRING BROKE . WEIGHT OF TRAILER IS OVER THE 7000 LB SPRINGS ON SUSPENSION . LIPPERT MFG WILL SEND REPAIR OUT TO REPLACE. ROAD REPAIR TOLD US HE HAS REPLACED SEVERAL OF SAME RECENTLY DUE TO THE SPRING IS TOO SHORT . LUCKY WE DIDN'T FLIP AND INJURIES SUSTAINED.
Mfg Campaign: 11141618
Recall Date: Oct 20, 2018
Vlrv, Llc (vanleigh Rv)
Defect Description:
WHEELS
Potential Consequences:
LEAF SPRING BROKE. ON HIGHWAY TRAVELING AND NOTICED WHEELS NO RIGHT ON TRAILER . STOPPED AND TIRES ON DOUBLE AXLE WERE TOUCHING. UNDERNEATH SAW LEAF SPRING BROKE . WEIGHT OF TRAILER IS OVER THE 7000 LB SPRINGS ON SUSPENSION . LIPPERT MFG WILL SEND REPAIR OUT TO REPLACE. ROAD REPAIR TOLD US HE HAS REPLACED SEVERAL OF SAME RECENTLY DUE TO THE SPRING IS TOO SHORT . LUCKY WE DIDN'T FLIP AND INJURIES SUSTAINED.
Corrective Action:
LEAF SPRING BROKE. ON HIGHWAY TRAVELING AND NOTICED WHEELS NO RIGHT ON TRAILER . STOPPED AND TIRES ON DOUBLE AXLE WERE TOUCHING. UNDERNEATH SAW LEAF SPRING BROKE . WEIGHT OF TRAILER IS OVER THE 7000 LB SPRINGS ON SUSPENSION . LIPPERT MFG WILL SEND REPAIR OUT TO REPLACE. ROAD REPAIR TOLD US HE HAS REPLACED SEVERAL OF SAME RECENTLY DUE TO THE SPRING IS TOO SHORT . LUCKY WE DIDN'T FLIP AND INJURIES SUSTAINED.
Additional Notes:
LEAF SPRING BROKE. ON HIGHWAY TRAVELING AND NOTICED WHEELS NO RIGHT ON TRAILER . STOPPED AND TIRES ON DOUBLE AXLE WERE TOUCHING. UNDERNEATH SAW LEAF SPRING BROKE . WEIGHT OF TRAILER IS OVER THE 7000 LB SPRINGS ON SUSPENSION . LIPPERT MFG WILL SEND REPAIR OUT TO REPLACE. ROAD REPAIR TOLD US HE HAS REPLACED SEVERAL OF SAME RECENTLY DUE TO THE SPRING IS TOO SHORT . LUCKY WE DIDN'T FLIP AND INJURIES SUSTAINED.
Mfg Campaign: 11141618
Recall Date: Oct 20, 2018
Vlrv, Llc (vanleigh Rv)
Defect Description:
SERVICE BRAKES
Potential Consequences:
7-WAY CORD INCLUDING BRAKES ARE FUSED OFF OF THE CIRCUIT BREAKER. WHEN BREAK AWAY IS ACTIVATED IT CAN BLOW THIS 20 AMP FUSE AND TERMINATE THE POWER TO THE 7-WAY CORD AND BREAK AWAY. IN A BREAK AWAY SITUATION FROM THE TOW VEHICLE THIS WOULD CAUSE THE BREAK AWAY SWITCH TO NOT ACTIVATE AND NOT STOP THE VEHICLE. I AM A TECHNICIAN AT AN RV DEALERSHIP AND NOTICED THIS. I CALLED VAN LEIGH AND ASKED WHY THEY DID THIS AND HAVE STILL NOT RECEIVED AN ANSWER. I CHECKED ALL OF THE OTHER 2017 VAN LEIGH VILANOS ON OUR SALES LOT AND THEY ARE ALL WIRED THIS WAY.
Corrective Action:
7-WAY CORD INCLUDING BRAKES ARE FUSED OFF OF THE CIRCUIT BREAKER. WHEN BREAK AWAY IS ACTIVATED IT CAN BLOW THIS 20 AMP FUSE AND TERMINATE THE POWER TO THE 7-WAY CORD AND BREAK AWAY. IN A BREAK AWAY SITUATION FROM THE TOW VEHICLE THIS WOULD CAUSE THE BREAK AWAY SWITCH TO NOT ACTIVATE AND NOT STOP THE VEHICLE. I AM A TECHNICIAN AT AN RV DEALERSHIP AND NOTICED THIS. I CALLED VAN LEIGH AND ASKED WHY THEY DID THIS AND HAVE STILL NOT RECEIVED AN ANSWER. I CHECKED ALL OF THE OTHER 2017 VAN LEIGH VILANOS ON OUR SALES LOT AND THEY ARE ALL WIRED THIS WAY.
Additional Notes:
7-WAY CORD INCLUDING BRAKES ARE FUSED OFF OF THE CIRCUIT BREAKER. WHEN BREAK AWAY IS ACTIVATED IT CAN BLOW THIS 20 AMP FUSE AND TERMINATE THE POWER TO THE 7-WAY CORD AND BREAK AWAY. IN A BREAK AWAY SITUATION FROM THE TOW VEHICLE THIS WOULD CAUSE THE BREAK AWAY SWITCH TO NOT ACTIVATE AND NOT STOP THE VEHICLE. I AM A TECHNICIAN AT AN RV DEALERSHIP AND NOTICED THIS. I CALLED VAN LEIGH AND ASKED WHY THEY DID THIS AND HAVE STILL NOT RECEIVED AN ANSWER. I CHECKED ALL OF THE OTHER 2017 VAN LEIGH VILANOS ON OUR SALES LOT AND THEY ARE ALL WIRED THIS WAY.
Mfg Campaign: 11012160
Recall Date: Aug 1, 2017
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