Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Vanleigh Rv
Safety Issue:
VanLeigh RV (VanLeigh) is recalling certain 2019-2021 Beacon and 2019-2022 Vilano coaches. The water heater housing may not have been properly sealed, allowing gas to enter the coach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: May 14, 2021
Vanleigh Rv
Safety Issue:
Vanleigh RV (Vanleigh) is recalling certain 2015-2019 Vilano and Beacon fifth wheel recreational trailers. The suspension shackles may be too short, causing them to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 12, 2019
Consumer Complaints
2 ComplaintsVlrv, Llc (vanleigh Rv)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
My Vanliegh Beacon 39GBB Fram broke near the 5th wheel hitch causing large body undulations while towing. The frame cracked along a longitudinal beam along to forward section connecting the main body and the over the bed area. This caused major fiberglass damage and an unsafe situation where only one side of the frame was still connected to the 5th wheel hitch. I witnessed the Lippert frame manufacturer's rep review the damage and he engineered a "fix" to be done at the Vanliegh repair facility in Tischamingo, MS in 2021. The next road trip, the frame broke again and I was told I was out of warranty. My $140,000 5th wheel is not road worthy and the manufacturer will not stand behind the product.
Corrective Action:
My Vanliegh Beacon 39GBB Fram broke near the 5th wheel hitch causing large body undulations while towing. The frame cracked along a longitudinal beam along to forward section connecting the main body and the over the bed area. This caused major fiberglass damage and an unsafe situation where only one side of the frame was still connected to the 5th wheel hitch. I witnessed the Lippert frame manufacturer's rep review the damage and he engineered a "fix" to be done at the Vanliegh repair facility in Tischamingo, MS in 2021. The next road trip, the frame broke again and I was told I was out of warranty. My $140,000 5th wheel is not road worthy and the manufacturer will not stand behind the product.
Additional Notes:
My Vanliegh Beacon 39GBB Fram broke near the 5th wheel hitch causing large body undulations while towing. The frame cracked along a longitudinal beam along to forward section connecting the main body and the over the bed area. This caused major fiberglass damage and an unsafe situation where only one side of the frame was still connected to the 5th wheel hitch. I witnessed the Lippert frame manufacturer's rep review the damage and he engineered a "fix" to be done at the Vanliegh repair facility in Tischamingo, MS in 2021. The next road trip, the frame broke again and I was told I was out of warranty. My $140,000 5th wheel is not road worthy and the manufacturer will not stand behind the product.
Mfg Campaign: 11578767
Recall Date: Mar 21, 2024
Vlrv, Llc (vanleigh Rv)
Defect Description:
SUSPENSION
Potential Consequences:
THE SPRING HANGERS ON VANLEIGH RVS WHOSE FRAME IS MANUFACTURED BY LIPPERT COMPONENTS BREAK DURING NORMAL USE. PLEASE FIND THE ENCLOSED PICTURES. THIS IS A LIPPERT ISSUE IN MY OPINION BUT THE UNIT AS MENTIONED IS MADE BY VANLEIGH RV. MY RV SUFFERED THIS ISSUE AND UPON A QUERY TO SEVERAL OTHER VANLEIGH RV OWNERS ITS A COMMON THEME. A QUICK REVIEW OF OTHER RV FORUMS FINDS THE SAME ISSUE AND THE FIX IS TO "BEEF UP" THE AFFECTED AREA. INFACT I WAS TOLD LIPPERT TECHS KNOW OF THIS ISSUE AND HAVE A PICTURE OF A "BEEFED UP" HANGER. I SPOKE WITH A CUSTOMER SERVICE REP AT VANLEIGH AND WAS TOLD THIS WAS A KNOWN ISSUE. IM HAPPY TO PROVIDE MORE PICTURES IF NEEDED AND PROVIDE WEBLINKS TO OTHER CUSTOMERS WITH THIS SAME LIPPERT FRAME ISSUE.
Corrective Action:
THE SPRING HANGERS ON VANLEIGH RVS WHOSE FRAME IS MANUFACTURED BY LIPPERT COMPONENTS BREAK DURING NORMAL USE. PLEASE FIND THE ENCLOSED PICTURES. THIS IS A LIPPERT ISSUE IN MY OPINION BUT THE UNIT AS MENTIONED IS MADE BY VANLEIGH RV. MY RV SUFFERED THIS ISSUE AND UPON A QUERY TO SEVERAL OTHER VANLEIGH RV OWNERS ITS A COMMON THEME. A QUICK REVIEW OF OTHER RV FORUMS FINDS THE SAME ISSUE AND THE FIX IS TO "BEEF UP" THE AFFECTED AREA. INFACT I WAS TOLD LIPPERT TECHS KNOW OF THIS ISSUE AND HAVE A PICTURE OF A "BEEFED UP" HANGER. I SPOKE WITH A CUSTOMER SERVICE REP AT VANLEIGH AND WAS TOLD THIS WAS A KNOWN ISSUE. IM HAPPY TO PROVIDE MORE PICTURES IF NEEDED AND PROVIDE WEBLINKS TO OTHER CUSTOMERS WITH THIS SAME LIPPERT FRAME ISSUE.
Additional Notes:
THE SPRING HANGERS ON VANLEIGH RVS WHOSE FRAME IS MANUFACTURED BY LIPPERT COMPONENTS BREAK DURING NORMAL USE. PLEASE FIND THE ENCLOSED PICTURES. THIS IS A LIPPERT ISSUE IN MY OPINION BUT THE UNIT AS MENTIONED IS MADE BY VANLEIGH RV. MY RV SUFFERED THIS ISSUE AND UPON A QUERY TO SEVERAL OTHER VANLEIGH RV OWNERS ITS A COMMON THEME. A QUICK REVIEW OF OTHER RV FORUMS FINDS THE SAME ISSUE AND THE FIX IS TO "BEEF UP" THE AFFECTED AREA. INFACT I WAS TOLD LIPPERT TECHS KNOW OF THIS ISSUE AND HAVE A PICTURE OF A "BEEFED UP" HANGER. I SPOKE WITH A CUSTOMER SERVICE REP AT VANLEIGH AND WAS TOLD THIS WAS A KNOWN ISSUE. IM HAPPY TO PROVIDE MORE PICTURES IF NEEDED AND PROVIDE WEBLINKS TO OTHER CUSTOMERS WITH THIS SAME LIPPERT FRAME ISSUE.
Mfg Campaign: 11342450
Recall Date: Jul 30, 2020
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