Complaints & Recalls
Consumer Complaints
12 ComplaintsVanderhall Motor Works, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
Multiple recurring manufacturer issues that they refuse to address: Gas Cap: spins on top of chassis, not locking down. Difficult to lock, or unlock, because it just spins incessantly. We've gone through 4 different gas caps from this manufacturer, and all of them keep doing the same thing after a few days. Sometimes the Gas Cap will fly off during driving, which is a major safety concern. Battery: Trickle-charging through their provided port doesn't ever work. To jumpstart, you need to remove 10 rivet screws to take off the entire hood just to jump. Poor quality design. Seatbelts: keep getting caught, or too loose, not providing adequate protection in case of accident Side mirrors: No way to adjust, keep getting loose from vibration. Manufacturer refused to replace.
Corrective Action:
Multiple recurring manufacturer issues that they refuse to address: Gas Cap: spins on top of chassis, not locking down. Difficult to lock, or unlock, because it just spins incessantly. We've gone through 4 different gas caps from this manufacturer, and all of them keep doing the same thing after a few days. Sometimes the Gas Cap will fly off during driving, which is a major safety concern. Battery: Trickle-charging through their provided port doesn't ever work. To jumpstart, you need to remove 10 rivet screws to take off the entire hood just to jump. Poor quality design. Seatbelts: keep getting caught, or too loose, not providing adequate protection in case of accident Side mirrors: No way to adjust, keep getting loose from vibration. Manufacturer refused to replace.
Additional Notes:
Multiple recurring manufacturer issues that they refuse to address: Gas Cap: spins on top of chassis, not locking down. Difficult to lock, or unlock, because it just spins incessantly. We've gone through 4 different gas caps from this manufacturer, and all of them keep doing the same thing after a few days. Sometimes the Gas Cap will fly off during driving, which is a major safety concern. Battery: Trickle-charging through their provided port doesn't ever work. To jumpstart, you need to remove 10 rivet screws to take off the entire hood just to jump. Poor quality design. Seatbelts: keep getting caught, or too loose, not providing adequate protection in case of accident Side mirrors: No way to adjust, keep getting loose from vibration. Manufacturer refused to replace.
Mfg Campaign: 11578044
Recall Date: Mar 18, 2024
Vanderhall Motor Works, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Multiple recurring manufacturer issues that they refuse to address: Gas Cap: spins on top of chassis, not locking down. Difficult to lock, or unlock, because it just spins incessantly. We've gone through 4 different gas caps from this manufacturer, and all of them keep doing the same thing after a few days. Sometimes the Gas Cap will fly off during driving, which is a major safety concern. Battery: Trickle-charging through their provided port doesn't ever work. To jumpstart, you need to remove 10 rivet screws to take off the entire hood just to jump. Poor quality design. Seatbelts: keep getting caught, or too loose, not providing adequate protection in case of accident Side mirrors: No way to adjust, keep getting loose from vibration. Manufacturer refused to replace.
Corrective Action:
Multiple recurring manufacturer issues that they refuse to address: Gas Cap: spins on top of chassis, not locking down. Difficult to lock, or unlock, because it just spins incessantly. We've gone through 4 different gas caps from this manufacturer, and all of them keep doing the same thing after a few days. Sometimes the Gas Cap will fly off during driving, which is a major safety concern. Battery: Trickle-charging through their provided port doesn't ever work. To jumpstart, you need to remove 10 rivet screws to take off the entire hood just to jump. Poor quality design. Seatbelts: keep getting caught, or too loose, not providing adequate protection in case of accident Side mirrors: No way to adjust, keep getting loose from vibration. Manufacturer refused to replace.
Additional Notes:
Multiple recurring manufacturer issues that they refuse to address: Gas Cap: spins on top of chassis, not locking down. Difficult to lock, or unlock, because it just spins incessantly. We've gone through 4 different gas caps from this manufacturer, and all of them keep doing the same thing after a few days. Sometimes the Gas Cap will fly off during driving, which is a major safety concern. Battery: Trickle-charging through their provided port doesn't ever work. To jumpstart, you need to remove 10 rivet screws to take off the entire hood just to jump. Poor quality design. Seatbelts: keep getting caught, or too loose, not providing adequate protection in case of accident Side mirrors: No way to adjust, keep getting loose from vibration. Manufacturer refused to replace.
Mfg Campaign: 11578044
Recall Date: Mar 18, 2024
Vanderhall Motor Works, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Multiple recurring manufacturer issues that they refuse to address: Gas Cap: spins on top of chassis, not locking down. Difficult to lock, or unlock, because it just spins incessantly. We've gone through 4 different gas caps from this manufacturer, and all of them keep doing the same thing after a few days. Sometimes the Gas Cap will fly off during driving, which is a major safety concern. Battery: Trickle-charging through their provided port doesn't ever work. To jumpstart, you need to remove 10 rivet screws to take off the entire hood just to jump. Poor quality design. Seatbelts: keep getting caught, or too loose, not providing adequate protection in case of accident Side mirrors: No way to adjust, keep getting loose from vibration. Manufacturer refused to replace.
Corrective Action:
Multiple recurring manufacturer issues that they refuse to address: Gas Cap: spins on top of chassis, not locking down. Difficult to lock, or unlock, because it just spins incessantly. We've gone through 4 different gas caps from this manufacturer, and all of them keep doing the same thing after a few days. Sometimes the Gas Cap will fly off during driving, which is a major safety concern. Battery: Trickle-charging through their provided port doesn't ever work. To jumpstart, you need to remove 10 rivet screws to take off the entire hood just to jump. Poor quality design. Seatbelts: keep getting caught, or too loose, not providing adequate protection in case of accident Side mirrors: No way to adjust, keep getting loose from vibration. Manufacturer refused to replace.
Additional Notes:
Multiple recurring manufacturer issues that they refuse to address: Gas Cap: spins on top of chassis, not locking down. Difficult to lock, or unlock, because it just spins incessantly. We've gone through 4 different gas caps from this manufacturer, and all of them keep doing the same thing after a few days. Sometimes the Gas Cap will fly off during driving, which is a major safety concern. Battery: Trickle-charging through their provided port doesn't ever work. To jumpstart, you need to remove 10 rivet screws to take off the entire hood just to jump. Poor quality design. Seatbelts: keep getting caught, or too loose, not providing adequate protection in case of accident Side mirrors: No way to adjust, keep getting loose from vibration. Manufacturer refused to replace.
Mfg Campaign: 11578044
Recall Date: Mar 18, 2024
Vanderhall Motor Works, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving vehicle on the freeway vehicle lost all power. Car completely shut down . This has happened 4 times as of 8/27/2022
Corrective Action:
While driving vehicle on the freeway vehicle lost all power. Car completely shut down . This has happened 4 times as of 8/27/2022
Additional Notes:
While driving vehicle on the freeway vehicle lost all power. Car completely shut down . This has happened 4 times as of 8/27/2022
Mfg Campaign: 11481576
Recall Date: Aug 27, 2022
Vanderhall Motor Works, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
While driving vehicle on the freeway vehicle lost all power. Car completely shut down . This has happened 4 times as of 8/27/2022
Corrective Action:
While driving vehicle on the freeway vehicle lost all power. Car completely shut down . This has happened 4 times as of 8/27/2022
Additional Notes:
While driving vehicle on the freeway vehicle lost all power. Car completely shut down . This has happened 4 times as of 8/27/2022
Mfg Campaign: 11481576
Recall Date: Aug 27, 2022
Vanderhall Motor Works, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving the Vanderhall on street . Vehicle began losing power . Gas pedal was not responsive and began to sputter . Check engine came on and I car turned off in middle of major street intersection .
Corrective Action:
I was driving the Vanderhall on street . Vehicle began losing power . Gas pedal was not responsive and began to sputter . Check engine came on and I car turned off in middle of major street intersection .
Additional Notes:
I was driving the Vanderhall on street . Vehicle began losing power . Gas pedal was not responsive and began to sputter . Check engine came on and I car turned off in middle of major street intersection .
Mfg Campaign: 11481577
Recall Date: Aug 27, 2022
Vanderhall Motor Works, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I was driving the Vanderhall on street . Vehicle began losing power . Gas pedal was not responsive and began to sputter . Check engine came on and I car turned off in middle of major street intersection .
Corrective Action:
I was driving the Vanderhall on street . Vehicle began losing power . Gas pedal was not responsive and began to sputter . Check engine came on and I car turned off in middle of major street intersection .
Additional Notes:
I was driving the Vanderhall on street . Vehicle began losing power . Gas pedal was not responsive and began to sputter . Check engine came on and I car turned off in middle of major street intersection .
Mfg Campaign: 11481577
Recall Date: Aug 27, 2022
Vanderhall Motor Works, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
I was driving the Vanderhall on street . Vehicle began losing power . Gas pedal was not responsive and began to sputter . Check engine came on and I car turned off in middle of major street intersection .
Corrective Action:
I was driving the Vanderhall on street . Vehicle began losing power . Gas pedal was not responsive and began to sputter . Check engine came on and I car turned off in middle of major street intersection .
Additional Notes:
I was driving the Vanderhall on street . Vehicle began losing power . Gas pedal was not responsive and began to sputter . Check engine came on and I car turned off in middle of major street intersection .
Mfg Campaign: 11481577
Recall Date: Aug 27, 2022
Vanderhall Motor Works, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I was getting on to freeway on ramp car complete died. Car completely turned off . Steering will locked
Corrective Action:
I was getting on to freeway on ramp car complete died. Car completely turned off . Steering will locked
Additional Notes:
I was getting on to freeway on ramp car complete died. Car completely turned off . Steering will locked
Mfg Campaign: 11481578
Recall Date: Aug 27, 2022
Vanderhall Motor Works, Inc.
Defect Description:
STEERING
Potential Consequences:
I was getting on to freeway on ramp car complete died. Car completely turned off . Steering will locked
Corrective Action:
I was getting on to freeway on ramp car complete died. Car completely turned off . Steering will locked
Additional Notes:
I was getting on to freeway on ramp car complete died. Car completely turned off . Steering will locked
Mfg Campaign: 11481578
Recall Date: Aug 27, 2022
Vanderhall Motor Works, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
I was getting on to freeway on ramp car complete died. Car completely turned off . Steering will locked
Corrective Action:
I was getting on to freeway on ramp car complete died. Car completely turned off . Steering will locked
Additional Notes:
I was getting on to freeway on ramp car complete died. Car completely turned off . Steering will locked
Mfg Campaign: 11481578
Recall Date: Aug 27, 2022
Vanderhall Motor Works, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle lost all power while on freeway. Vehicle stalls out and sputters repeatedly.
Corrective Action:
Vehicle lost all power while on freeway. Vehicle stalls out and sputters repeatedly.
Additional Notes:
Vehicle lost all power while on freeway. Vehicle stalls out and sputters repeatedly.
Mfg Campaign: 11474910
Recall Date: Jul 20, 2022
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