Complaints & Recalls
Consumer Complaints
5 ComplaintsVanderhall Motor Works, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Vanderhall Venice. The contact stated while driving and making a U-turn the contact heard a loud grinding sound coming from the vehicle before the vehicle lost motive power and stalled. The contact pushed the vehicle to the side of the road and inspected the vehicle and noticed the CV-shaft was separated from the transmission. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 6,000.
Corrective Action:
The contact owns a 2018 Vanderhall Venice. The contact stated while driving and making a U-turn the contact heard a loud grinding sound coming from the vehicle before the vehicle lost motive power and stalled. The contact pushed the vehicle to the side of the road and inspected the vehicle and noticed the CV-shaft was separated from the transmission. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 6,000.
Additional Notes:
The contact owns a 2018 Vanderhall Venice. The contact stated while driving and making a U-turn the contact heard a loud grinding sound coming from the vehicle before the vehicle lost motive power and stalled. The contact pushed the vehicle to the side of the road and inspected the vehicle and noticed the CV-shaft was separated from the transmission. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 6,000.
Mfg Campaign: 11437193
Recall Date: Oct 18, 2021
Vanderhall Motor Works, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE WINDSHIELD HAS CRACKED ON ITS OWN TWO TIMES SINCE OWNERSHIP FOR UNDER $15,000 MILES - IT IS A COMMON ISSUE ACROSS MANY UNITS.
Corrective Action:
THE WINDSHIELD HAS CRACKED ON ITS OWN TWO TIMES SINCE OWNERSHIP FOR UNDER $15,000 MILES - IT IS A COMMON ISSUE ACROSS MANY UNITS.
Additional Notes:
THE WINDSHIELD HAS CRACKED ON ITS OWN TWO TIMES SINCE OWNERSHIP FOR UNDER $15,000 MILES - IT IS A COMMON ISSUE ACROSS MANY UNITS.
Mfg Campaign: 11298615
Recall Date: Jan 11, 2020
Vanderhall Motor Works, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE WINDSHIELD HAS CRACKED ON ITS OWN TWO TIMES SINCE OWNERSHIP FOR UNDER $15,000 MILES - IT IS A COMMON ISSUE ACROSS MANY UNITS.
Corrective Action:
THE WINDSHIELD HAS CRACKED ON ITS OWN TWO TIMES SINCE OWNERSHIP FOR UNDER $15,000 MILES - IT IS A COMMON ISSUE ACROSS MANY UNITS.
Additional Notes:
THE WINDSHIELD HAS CRACKED ON ITS OWN TWO TIMES SINCE OWNERSHIP FOR UNDER $15,000 MILES - IT IS A COMMON ISSUE ACROSS MANY UNITS.
Mfg Campaign: 11298615
Recall Date: Jan 11, 2020
Vanderhall Motor Works, Inc.
Defect Description:
ENGINE
Potential Consequences:
THEIR IS NO DASH VISOR TO KEEP THE VERY BRIGHT DASH GAGES FROM REFLECTING DIRECTLY AT EYE LEVEL IN THE WINDSHIELD. MY WIFE ALMOST REAR ENDED A CAR BECAUSE THE REFLECTION FROM THE DASH MAKES IT SO YOU CAN NOT SEE. I HAVE HAD THE SAME PROBLEM. ALSO REV LIMITER KICKS IN WHEN PASSING CAUSING THE VEHICLE TO QUIT ACCELERATING
Corrective Action:
THEIR IS NO DASH VISOR TO KEEP THE VERY BRIGHT DASH GAGES FROM REFLECTING DIRECTLY AT EYE LEVEL IN THE WINDSHIELD. MY WIFE ALMOST REAR ENDED A CAR BECAUSE THE REFLECTION FROM THE DASH MAKES IT SO YOU CAN NOT SEE. I HAVE HAD THE SAME PROBLEM. ALSO REV LIMITER KICKS IN WHEN PASSING CAUSING THE VEHICLE TO QUIT ACCELERATING
Additional Notes:
THEIR IS NO DASH VISOR TO KEEP THE VERY BRIGHT DASH GAGES FROM REFLECTING DIRECTLY AT EYE LEVEL IN THE WINDSHIELD. MY WIFE ALMOST REAR ENDED A CAR BECAUSE THE REFLECTION FROM THE DASH MAKES IT SO YOU CAN NOT SEE. I HAVE HAD THE SAME PROBLEM. ALSO REV LIMITER KICKS IN WHEN PASSING CAUSING THE VEHICLE TO QUIT ACCELERATING
Mfg Campaign: 11089760
Recall Date: Apr 23, 2018
Vanderhall Motor Works, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THEIR IS NO DASH VISOR TO KEEP THE VERY BRIGHT DASH GAGES FROM REFLECTING DIRECTLY AT EYE LEVEL IN THE WINDSHIELD. MY WIFE ALMOST REAR ENDED A CAR BECAUSE THE REFLECTION FROM THE DASH MAKES IT SO YOU CAN NOT SEE. I HAVE HAD THE SAME PROBLEM. ALSO REV LIMITER KICKS IN WHEN PASSING CAUSING THE VEHICLE TO QUIT ACCELERATING
Corrective Action:
THEIR IS NO DASH VISOR TO KEEP THE VERY BRIGHT DASH GAGES FROM REFLECTING DIRECTLY AT EYE LEVEL IN THE WINDSHIELD. MY WIFE ALMOST REAR ENDED A CAR BECAUSE THE REFLECTION FROM THE DASH MAKES IT SO YOU CAN NOT SEE. I HAVE HAD THE SAME PROBLEM. ALSO REV LIMITER KICKS IN WHEN PASSING CAUSING THE VEHICLE TO QUIT ACCELERATING
Additional Notes:
THEIR IS NO DASH VISOR TO KEEP THE VERY BRIGHT DASH GAGES FROM REFLECTING DIRECTLY AT EYE LEVEL IN THE WINDSHIELD. MY WIFE ALMOST REAR ENDED A CAR BECAUSE THE REFLECTION FROM THE DASH MAKES IT SO YOU CAN NOT SEE. I HAVE HAD THE SAME PROBLEM. ALSO REV LIMITER KICKS IN WHEN PASSING CAUSING THE VEHICLE TO QUIT ACCELERATING
Mfg Campaign: 11089760
Recall Date: Apr 23, 2018
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