Complaints & Recalls
Consumer Complaints
5 ComplaintsVanderhall Motor Works, Inc.
Defect Description:
ENGINE
Potential Consequences:
THE VANDERHALL CARMEL IS A FRONT WHEEL DRIVE, 3-WHEELED AUTOCYCLE WITH AN ALL ALUMINUM BOX FRAME; IT IS POWERED BY A GM 1.5T ENGINE COUPLED TO A 6-SPEED AUTOMATIC TRANSMISSION, TRANSVERSE MOUNTED IN A FWD CONFIGURATION. THE REAR ENGINE MOUNT IS BOLTED TO A BRACKET THAT IS WELDED TO THE ALUMINUM FIREWALL. WHILE THE WELDS ON THE BRACKET APPEAR TO BE INTACT, THE ALUMINUM FIREWALL WHERE THE ENGINE MOUNT BRACKET WAS ATTACHED TO HAS A LARGE HORIZONTAL STRESS CRACK JUST ABOVE THE WELDED AREA, WHICH APPEARS TO BE A POINT OF METAL FATIGUE; THE EXPOSED CRACK SHOWS THAT THE METAL WHERE THE ENGINE MOUNT WAS WELDED TO IS TOO THIN TO SUPPORT THE ENGINE DURING NORMAL DRIVING CONDITIONS; ADDITIONALLY, THIS STRESS CRACK WAS DISCOVERED SHORTLY BEFORE THE VEHICLE REACHED 550 MILES. THERE ARE SEVERAL CRACKS IN THE FIREWALL.
Corrective Action:
THE VANDERHALL CARMEL IS A FRONT WHEEL DRIVE, 3-WHEELED AUTOCYCLE WITH AN ALL ALUMINUM BOX FRAME; IT IS POWERED BY A GM 1.5T ENGINE COUPLED TO A 6-SPEED AUTOMATIC TRANSMISSION, TRANSVERSE MOUNTED IN A FWD CONFIGURATION. THE REAR ENGINE MOUNT IS BOLTED TO A BRACKET THAT IS WELDED TO THE ALUMINUM FIREWALL. WHILE THE WELDS ON THE BRACKET APPEAR TO BE INTACT, THE ALUMINUM FIREWALL WHERE THE ENGINE MOUNT BRACKET WAS ATTACHED TO HAS A LARGE HORIZONTAL STRESS CRACK JUST ABOVE THE WELDED AREA, WHICH APPEARS TO BE A POINT OF METAL FATIGUE; THE EXPOSED CRACK SHOWS THAT THE METAL WHERE THE ENGINE MOUNT WAS WELDED TO IS TOO THIN TO SUPPORT THE ENGINE DURING NORMAL DRIVING CONDITIONS; ADDITIONALLY, THIS STRESS CRACK WAS DISCOVERED SHORTLY BEFORE THE VEHICLE REACHED 550 MILES. THERE ARE SEVERAL CRACKS IN THE FIREWALL.
Additional Notes:
THE VANDERHALL CARMEL IS A FRONT WHEEL DRIVE, 3-WHEELED AUTOCYCLE WITH AN ALL ALUMINUM BOX FRAME; IT IS POWERED BY A GM 1.5T ENGINE COUPLED TO A 6-SPEED AUTOMATIC TRANSMISSION, TRANSVERSE MOUNTED IN A FWD CONFIGURATION. THE REAR ENGINE MOUNT IS BOLTED TO A BRACKET THAT IS WELDED TO THE ALUMINUM FIREWALL. WHILE THE WELDS ON THE BRACKET APPEAR TO BE INTACT, THE ALUMINUM FIREWALL WHERE THE ENGINE MOUNT BRACKET WAS ATTACHED TO HAS A LARGE HORIZONTAL STRESS CRACK JUST ABOVE THE WELDED AREA, WHICH APPEARS TO BE A POINT OF METAL FATIGUE; THE EXPOSED CRACK SHOWS THAT THE METAL WHERE THE ENGINE MOUNT WAS WELDED TO IS TOO THIN TO SUPPORT THE ENGINE DURING NORMAL DRIVING CONDITIONS; ADDITIONALLY, THIS STRESS CRACK WAS DISCOVERED SHORTLY BEFORE THE VEHICLE REACHED 550 MILES. THERE ARE SEVERAL CRACKS IN THE FIREWALL.
Mfg Campaign: 11626515
Recall Date: Nov 20, 2024
Vanderhall Motor Works, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2020 VANDERHALL CARMEL THREE WHEEL AUTO-CYCLE. THE CONTACT STATED THAT WHILE OPERATING THE THREE WHEEL AUTOCYCLE, THE ABS WARNING LIGHT ILLUMINATED AND REMAINED ILLUMINATED. THE VEHICLE WAS TURNED AND RESTARTED AND THE ABS WARNING LIGHT DISAPPEARED AND THE VEHICLE OPERATED AS DESIGNED. ADDITIONALLY, THE DRIVER'S SIDE SEAT BELT WAS FRAYED AND TORN UPON PURCHASING THE VEHICLE NEW FROM THE DEALER. THE VEHCILE WAS TAKEN TO IRON PONY MOTORSPORTS LOCATED AT 5436 WESTERVILLE RD, WESTERVILLE, OH 43081, WHO REPLACED THE SEAT BELT HOWEVER, AFTER RETRIEVING THE VEHICLE, THE FAILURE WAS STILL PRESENT. THE CAUSE OF THE FAILURES WERE NOT YET DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 50. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2020 VANDERHALL CARMEL THREE WHEEL AUTO-CYCLE. THE CONTACT STATED THAT WHILE OPERATING THE THREE WHEEL AUTOCYCLE, THE ABS WARNING LIGHT ILLUMINATED AND REMAINED ILLUMINATED. THE VEHICLE WAS TURNED AND RESTARTED AND THE ABS WARNING LIGHT DISAPPEARED AND THE VEHICLE OPERATED AS DESIGNED. ADDITIONALLY, THE DRIVER'S SIDE SEAT BELT WAS FRAYED AND TORN UPON PURCHASING THE VEHICLE NEW FROM THE DEALER. THE VEHCILE WAS TAKEN TO IRON PONY MOTORSPORTS LOCATED AT 5436 WESTERVILLE RD, WESTERVILLE, OH 43081, WHO REPLACED THE SEAT BELT HOWEVER, AFTER RETRIEVING THE VEHICLE, THE FAILURE WAS STILL PRESENT. THE CAUSE OF THE FAILURES WERE NOT YET DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 50. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2020 VANDERHALL CARMEL THREE WHEEL AUTO-CYCLE. THE CONTACT STATED THAT WHILE OPERATING THE THREE WHEEL AUTOCYCLE, THE ABS WARNING LIGHT ILLUMINATED AND REMAINED ILLUMINATED. THE VEHICLE WAS TURNED AND RESTARTED AND THE ABS WARNING LIGHT DISAPPEARED AND THE VEHICLE OPERATED AS DESIGNED. ADDITIONALLY, THE DRIVER'S SIDE SEAT BELT WAS FRAYED AND TORN UPON PURCHASING THE VEHICLE NEW FROM THE DEALER. THE VEHCILE WAS TAKEN TO IRON PONY MOTORSPORTS LOCATED AT 5436 WESTERVILLE RD, WESTERVILLE, OH 43081, WHO REPLACED THE SEAT BELT HOWEVER, AFTER RETRIEVING THE VEHICLE, THE FAILURE WAS STILL PRESENT. THE CAUSE OF THE FAILURES WERE NOT YET DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 50. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 11373967
Recall Date: Nov 10, 2020
Vanderhall Motor Works, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
TL* THE CONTACT OWNS A 2020 VANDERHALL CARMEL THREE WHEEL AUTO-CYCLE. THE CONTACT STATED THAT WHILE OPERATING THE THREE WHEEL AUTOCYCLE, THE ABS WARNING LIGHT ILLUMINATED AND REMAINED ILLUMINATED. THE VEHICLE WAS TURNED AND RESTARTED AND THE ABS WARNING LIGHT DISAPPEARED AND THE VEHICLE OPERATED AS DESIGNED. ADDITIONALLY, THE DRIVER'S SIDE SEAT BELT WAS FRAYED AND TORN UPON PURCHASING THE VEHICLE NEW FROM THE DEALER. THE VEHCILE WAS TAKEN TO IRON PONY MOTORSPORTS LOCATED AT 5436 WESTERVILLE RD, WESTERVILLE, OH 43081, WHO REPLACED THE SEAT BELT HOWEVER, AFTER RETRIEVING THE VEHICLE, THE FAILURE WAS STILL PRESENT. THE CAUSE OF THE FAILURES WERE NOT YET DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 50. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2020 VANDERHALL CARMEL THREE WHEEL AUTO-CYCLE. THE CONTACT STATED THAT WHILE OPERATING THE THREE WHEEL AUTOCYCLE, THE ABS WARNING LIGHT ILLUMINATED AND REMAINED ILLUMINATED. THE VEHICLE WAS TURNED AND RESTARTED AND THE ABS WARNING LIGHT DISAPPEARED AND THE VEHICLE OPERATED AS DESIGNED. ADDITIONALLY, THE DRIVER'S SIDE SEAT BELT WAS FRAYED AND TORN UPON PURCHASING THE VEHICLE NEW FROM THE DEALER. THE VEHCILE WAS TAKEN TO IRON PONY MOTORSPORTS LOCATED AT 5436 WESTERVILLE RD, WESTERVILLE, OH 43081, WHO REPLACED THE SEAT BELT HOWEVER, AFTER RETRIEVING THE VEHICLE, THE FAILURE WAS STILL PRESENT. THE CAUSE OF THE FAILURES WERE NOT YET DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 50. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2020 VANDERHALL CARMEL THREE WHEEL AUTO-CYCLE. THE CONTACT STATED THAT WHILE OPERATING THE THREE WHEEL AUTOCYCLE, THE ABS WARNING LIGHT ILLUMINATED AND REMAINED ILLUMINATED. THE VEHICLE WAS TURNED AND RESTARTED AND THE ABS WARNING LIGHT DISAPPEARED AND THE VEHICLE OPERATED AS DESIGNED. ADDITIONALLY, THE DRIVER'S SIDE SEAT BELT WAS FRAYED AND TORN UPON PURCHASING THE VEHICLE NEW FROM THE DEALER. THE VEHCILE WAS TAKEN TO IRON PONY MOTORSPORTS LOCATED AT 5436 WESTERVILLE RD, WESTERVILLE, OH 43081, WHO REPLACED THE SEAT BELT HOWEVER, AFTER RETRIEVING THE VEHICLE, THE FAILURE WAS STILL PRESENT. THE CAUSE OF THE FAILURES WERE NOT YET DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 50. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 11373967
Recall Date: Nov 10, 2020
Vanderhall Motor Works, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE VANDERHALL CARMEL IS A FRONT WHEEL DRIVE, 3-WHEELED AUTOCYCLE WITH AN ALL ALUMINUM BOX FRAME; IT IS POWERED BY A GM 1.5T ENGINE COUPLED TO A 6-SPEED AUTOMATIC TRANSMISSION, TRANSVERSE MOUNTED IN A FWD CONFIGURATION. THE REAR ENGINE MOUNT IS BOLTED TO A BRACKET THAT IS WELDED TO THE ALUMINUM FIREWALL. WHILE THE WELDS ON THE BRACKET APPEAR TO BE INTACT, THE ALUMINUM FIREWALL WHERE THE ENGINE MOUNT BRACKET WAS ATTACHED TO HAS A LARGE HORIZONTAL STRESS CRACK JUST ABOVE THE WELDED AREA, WHICH APPEARS TO BE A POINT OF METAL FATIGUE; THE EXPOSED CRACK SHOWS THAT THE METAL WHERE THE ENGINE MOUNT WAS WELDED TO IS TOO THIN TO SUPPORT THE ENGINE DURING NORMAL DRIVING CONDITIONS; ADDITIONALLY, THIS STRESS CRACK WAS DISCOVERED SHORTLY BEFORE THE VEHICLE REACHED 500 MILES. *TR
Corrective Action:
THE VANDERHALL CARMEL IS A FRONT WHEEL DRIVE, 3-WHEELED AUTOCYCLE WITH AN ALL ALUMINUM BOX FRAME; IT IS POWERED BY A GM 1.5T ENGINE COUPLED TO A 6-SPEED AUTOMATIC TRANSMISSION, TRANSVERSE MOUNTED IN A FWD CONFIGURATION. THE REAR ENGINE MOUNT IS BOLTED TO A BRACKET THAT IS WELDED TO THE ALUMINUM FIREWALL. WHILE THE WELDS ON THE BRACKET APPEAR TO BE INTACT, THE ALUMINUM FIREWALL WHERE THE ENGINE MOUNT BRACKET WAS ATTACHED TO HAS A LARGE HORIZONTAL STRESS CRACK JUST ABOVE THE WELDED AREA, WHICH APPEARS TO BE A POINT OF METAL FATIGUE; THE EXPOSED CRACK SHOWS THAT THE METAL WHERE THE ENGINE MOUNT WAS WELDED TO IS TOO THIN TO SUPPORT THE ENGINE DURING NORMAL DRIVING CONDITIONS; ADDITIONALLY, THIS STRESS CRACK WAS DISCOVERED SHORTLY BEFORE THE VEHICLE REACHED 500 MILES. *TR
Additional Notes:
THE VANDERHALL CARMEL IS A FRONT WHEEL DRIVE, 3-WHEELED AUTOCYCLE WITH AN ALL ALUMINUM BOX FRAME; IT IS POWERED BY A GM 1.5T ENGINE COUPLED TO A 6-SPEED AUTOMATIC TRANSMISSION, TRANSVERSE MOUNTED IN A FWD CONFIGURATION. THE REAR ENGINE MOUNT IS BOLTED TO A BRACKET THAT IS WELDED TO THE ALUMINUM FIREWALL. WHILE THE WELDS ON THE BRACKET APPEAR TO BE INTACT, THE ALUMINUM FIREWALL WHERE THE ENGINE MOUNT BRACKET WAS ATTACHED TO HAS A LARGE HORIZONTAL STRESS CRACK JUST ABOVE THE WELDED AREA, WHICH APPEARS TO BE A POINT OF METAL FATIGUE; THE EXPOSED CRACK SHOWS THAT THE METAL WHERE THE ENGINE MOUNT WAS WELDED TO IS TOO THIN TO SUPPORT THE ENGINE DURING NORMAL DRIVING CONDITIONS; ADDITIONALLY, THIS STRESS CRACK WAS DISCOVERED SHORTLY BEFORE THE VEHICLE REACHED 500 MILES. *TR
Mfg Campaign: 11325475
Recall Date: May 21, 2020
Vanderhall Motor Works, Inc.
Defect Description:
ENGINE
Potential Consequences:
THE VANDERHALL CARMEL IS A FRONT WHEEL DRIVE, 3-WHEELED AUTOCYCLE WITH AN ALL ALUMINUM BOX FRAME; IT IS POWERED BY A GM 1.5T ENGINE COUPLED TO A 6-SPEED AUTOMATIC TRANSMISSION, TRANSVERSE MOUNTED IN A FWD CONFIGURATION. THE REAR ENGINE MOUNT IS BOLTED TO A BRACKET THAT IS WELDED TO THE ALUMINUM FIREWALL. WHILE THE WELDS ON THE BRACKET APPEAR TO BE INTACT, THE ALUMINUM FIREWALL WHERE THE ENGINE MOUNT BRACKET WAS ATTACHED TO HAS A LARGE HORIZONTAL STRESS CRACK JUST ABOVE THE WELDED AREA, WHICH APPEARS TO BE A POINT OF METAL FATIGUE; THE EXPOSED CRACK SHOWS THAT THE METAL WHERE THE ENGINE MOUNT WAS WELDED TO IS TOO THIN TO SUPPORT THE ENGINE DURING NORMAL DRIVING CONDITIONS; ADDITIONALLY, THIS STRESS CRACK WAS DISCOVERED SHORTLY BEFORE THE VEHICLE REACHED 500 MILES. *TR
Corrective Action:
THE VANDERHALL CARMEL IS A FRONT WHEEL DRIVE, 3-WHEELED AUTOCYCLE WITH AN ALL ALUMINUM BOX FRAME; IT IS POWERED BY A GM 1.5T ENGINE COUPLED TO A 6-SPEED AUTOMATIC TRANSMISSION, TRANSVERSE MOUNTED IN A FWD CONFIGURATION. THE REAR ENGINE MOUNT IS BOLTED TO A BRACKET THAT IS WELDED TO THE ALUMINUM FIREWALL. WHILE THE WELDS ON THE BRACKET APPEAR TO BE INTACT, THE ALUMINUM FIREWALL WHERE THE ENGINE MOUNT BRACKET WAS ATTACHED TO HAS A LARGE HORIZONTAL STRESS CRACK JUST ABOVE THE WELDED AREA, WHICH APPEARS TO BE A POINT OF METAL FATIGUE; THE EXPOSED CRACK SHOWS THAT THE METAL WHERE THE ENGINE MOUNT WAS WELDED TO IS TOO THIN TO SUPPORT THE ENGINE DURING NORMAL DRIVING CONDITIONS; ADDITIONALLY, THIS STRESS CRACK WAS DISCOVERED SHORTLY BEFORE THE VEHICLE REACHED 500 MILES. *TR
Additional Notes:
THE VANDERHALL CARMEL IS A FRONT WHEEL DRIVE, 3-WHEELED AUTOCYCLE WITH AN ALL ALUMINUM BOX FRAME; IT IS POWERED BY A GM 1.5T ENGINE COUPLED TO A 6-SPEED AUTOMATIC TRANSMISSION, TRANSVERSE MOUNTED IN A FWD CONFIGURATION. THE REAR ENGINE MOUNT IS BOLTED TO A BRACKET THAT IS WELDED TO THE ALUMINUM FIREWALL. WHILE THE WELDS ON THE BRACKET APPEAR TO BE INTACT, THE ALUMINUM FIREWALL WHERE THE ENGINE MOUNT BRACKET WAS ATTACHED TO HAS A LARGE HORIZONTAL STRESS CRACK JUST ABOVE THE WELDED AREA, WHICH APPEARS TO BE A POINT OF METAL FATIGUE; THE EXPOSED CRACK SHOWS THAT THE METAL WHERE THE ENGINE MOUNT WAS WELDED TO IS TOO THIN TO SUPPORT THE ENGINE DURING NORMAL DRIVING CONDITIONS; ADDITIONALLY, THIS STRESS CRACK WAS DISCOVERED SHORTLY BEFORE THE VEHICLE REACHED 500 MILES. *TR
Mfg Campaign: 11325475
Recall Date: May 21, 2020
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