Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Triumph Motorcycles America, Ltd
Safety Issue:
Triumph Motorcycles America, LTD (Triumph) is recalling certain 2016-2018 Thruxton, 2016-2019 Thruxton R and 2020 Thruxton TFC motorcycles. The side stand spring may fracture, possibly allowing the side stand switch to activate and shut off the engine.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SRAN 570
Recall Date: Jan 15, 2020
Triumph Motorcycles America, Ltd
Safety Issue:
Triumph Motorcycles America, LTD (Triumph) is recalling certain 2016-2018 Thruxton and Thruxton R motorcycles. The engine may stall if the throttle is open or closed quickly while the clutch lever is pulled in.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 33
Recall Date: Jan 31, 2018
Triumph Motorcycles America, Ltd
Safety Issue:
Triumph Motorcycles America, LTD (Triumph) is recalling certain accessory Adjustable Brake Levers, sold as part of an aftermarket lever replacement kit, part number A2021334. These brake levers are intended for installation on 2016 and 2017 Thruxton 1200, Street Twin, Bonneville T120, and Bonneville T120 Black motorcycles. Under certain conditions, the brake levers may contact the handlebar before maximum braking force is applied.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jun 13, 2016
Consumer Complaints
6 ComplaintsTriumph Motorcycles America, Ltd.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The front brakes on my 2017 Triumph Thruxton r have developed a need to pull twice in order to get a bite. The first pull on the lever comes back very easy with little stopping power. The second pull engages and stopping power is restored. This seems dangerous when a panic situation occurs. This issue was first noticed 2 years ago and I have had the brakes bled twice, had the calipers and pistons cleaned and some relief was noticed for a short time then the issue returned. I had the bike in for a Triumph recall on the side stand spring and asked the mechanic after he test rode the bike what he thought about the brakes… he said they seemed a little spongy, needed the system bled. I told him that they were just bled and he thought maybe try again. This seems a little ridiculous to me as there seems no fix.
Corrective Action:
The front brakes on my 2017 Triumph Thruxton r have developed a need to pull twice in order to get a bite. The first pull on the lever comes back very easy with little stopping power. The second pull engages and stopping power is restored. This seems dangerous when a panic situation occurs. This issue was first noticed 2 years ago and I have had the brakes bled twice, had the calipers and pistons cleaned and some relief was noticed for a short time then the issue returned. I had the bike in for a Triumph recall on the side stand spring and asked the mechanic after he test rode the bike what he thought about the brakes… he said they seemed a little spongy, needed the system bled. I told him that they were just bled and he thought maybe try again. This seems a little ridiculous to me as there seems no fix.
Additional Notes:
The front brakes on my 2017 Triumph Thruxton r have developed a need to pull twice in order to get a bite. The first pull on the lever comes back very easy with little stopping power. The second pull engages and stopping power is restored. This seems dangerous when a panic situation occurs. This issue was first noticed 2 years ago and I have had the brakes bled twice, had the calipers and pistons cleaned and some relief was noticed for a short time then the issue returned. I had the bike in for a Triumph recall on the side stand spring and asked the mechanic after he test rode the bike what he thought about the brakes… he said they seemed a little spongy, needed the system bled. I told him that they were just bled and he thought maybe try again. This seems a little ridiculous to me as there seems no fix.
Mfg Campaign: 11568303
Recall Date: Jan 28, 2024
Triumph Motorcycles America, Ltd.
Defect Description:
SERVICE BRAKES
Potential Consequences:
My bike has the same issue as many other Triumph Thruxton 1200Rs with a soft initial brake application. The first time that the brakes are applied, there is extra travel and a softer lever feel. After the first application, a subsequent application has a shorter travel. I reported this to a dealer early on, and they stated that they did not find anything out of spec. This is not a normal thing as none of my other motorcycles have ever had this issue. The brake system is supposed to be consistent from first to subsequent brake applications.
Corrective Action:
My bike has the same issue as many other Triumph Thruxton 1200Rs with a soft initial brake application. The first time that the brakes are applied, there is extra travel and a softer lever feel. After the first application, a subsequent application has a shorter travel. I reported this to a dealer early on, and they stated that they did not find anything out of spec. This is not a normal thing as none of my other motorcycles have ever had this issue. The brake system is supposed to be consistent from first to subsequent brake applications.
Additional Notes:
My bike has the same issue as many other Triumph Thruxton 1200Rs with a soft initial brake application. The first time that the brakes are applied, there is extra travel and a softer lever feel. After the first application, a subsequent application has a shorter travel. I reported this to a dealer early on, and they stated that they did not find anything out of spec. This is not a normal thing as none of my other motorcycles have ever had this issue. The brake system is supposed to be consistent from first to subsequent brake applications.
Mfg Campaign: 11493397
Recall Date: Nov 14, 2022
Triumph Motorcycles America, Ltd.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
This vehicle has a dangerous flaw while downshifting and holding in the clutch lever. The engine will stall ! It is dangerous because I am relying on the engine braking to help slow down the motorcycle in a turn. Because the engine stalls the speed of the motorcycle increases. It is a worldwide problem BUT I do not see a recall listed in the NHTSA's website. Please have this matter resolved before someone is hurt.
Corrective Action:
This vehicle has a dangerous flaw while downshifting and holding in the clutch lever. The engine will stall ! It is dangerous because I am relying on the engine braking to help slow down the motorcycle in a turn. Because the engine stalls the speed of the motorcycle increases. It is a worldwide problem BUT I do not see a recall listed in the NHTSA's website. Please have this matter resolved before someone is hurt.
Additional Notes:
This vehicle has a dangerous flaw while downshifting and holding in the clutch lever. The engine will stall ! It is dangerous because I am relying on the engine braking to help slow down the motorcycle in a turn. Because the engine stalls the speed of the motorcycle increases. It is a worldwide problem BUT I do not see a recall listed in the NHTSA's website. Please have this matter resolved before someone is hurt.
Mfg Campaign: 11487651
Recall Date: Oct 3, 2022
Triumph Motorcycles America, Ltd.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The front braking system on my 2017 Triumph Thruxton R has excessive brake lever travel that has gotten progressively worse. This has resulting in 'double pumping' the front brake lever to achieve adequate braking power, which in an emergency situation may not be possible. The brakes have been maintained at the appropriate intervals, new brake pads have not solved the issue. The brakes have been thoroughly bled out per the manufacturer's procedure.
Corrective Action:
The front braking system on my 2017 Triumph Thruxton R has excessive brake lever travel that has gotten progressively worse. This has resulting in 'double pumping' the front brake lever to achieve adequate braking power, which in an emergency situation may not be possible. The brakes have been maintained at the appropriate intervals, new brake pads have not solved the issue. The brakes have been thoroughly bled out per the manufacturer's procedure.
Additional Notes:
The front braking system on my 2017 Triumph Thruxton R has excessive brake lever travel that has gotten progressively worse. This has resulting in 'double pumping' the front brake lever to achieve adequate braking power, which in an emergency situation may not be possible. The brakes have been maintained at the appropriate intervals, new brake pads have not solved the issue. The brakes have been thoroughly bled out per the manufacturer's procedure.
Mfg Campaign: 11438226
Recall Date: Oct 26, 2021
Triumph Motorcycles America, Ltd.
Defect Description:
ENGINE
Potential Consequences:
THE MOTORCYCLE STALL WHEN DOWNSHIFTING FROM 2ND TO 1ST GEAR, ALSO FROM 3RD TO 2ND GEAR. WILL STALL WHEN SITTING AT A STOPLIGHT AND YOU GIVE A LITTLE THROTTLE YOU HEAR AND CLANK SOUND AND IT STALLS. WILL STALL WHEN GOING AROUND CURVES AND AT INTERSECTIONS. HAVE TAKEN IT INTO DEALER MULTIPLE TIMES AND THEY CAN NOT FIND THE ISSUE. THERE ARE MANY PEOPLE THAT HAVE THE SAME PROBLEM ON FACEBOOK. I HAVE A VIDEO OF IT STALLING IN THE MIDDLE OF AN INTERSECTION WITH ONCOMING TRAFFIC. COULD HAVE BEEN KILLED. I CAN EMAIL YOU THE VIDEO, YOUR WEBSITE WILL NOT ACCEPT VIDEOS. THE LAST TIME IT HAPPENED WAS 6/20/2017, IT HAS HAPPENED AT LEAST 20 TIMES PRIOR TO THAT.
Corrective Action:
THE MOTORCYCLE STALL WHEN DOWNSHIFTING FROM 2ND TO 1ST GEAR, ALSO FROM 3RD TO 2ND GEAR. WILL STALL WHEN SITTING AT A STOPLIGHT AND YOU GIVE A LITTLE THROTTLE YOU HEAR AND CLANK SOUND AND IT STALLS. WILL STALL WHEN GOING AROUND CURVES AND AT INTERSECTIONS. HAVE TAKEN IT INTO DEALER MULTIPLE TIMES AND THEY CAN NOT FIND THE ISSUE. THERE ARE MANY PEOPLE THAT HAVE THE SAME PROBLEM ON FACEBOOK. I HAVE A VIDEO OF IT STALLING IN THE MIDDLE OF AN INTERSECTION WITH ONCOMING TRAFFIC. COULD HAVE BEEN KILLED. I CAN EMAIL YOU THE VIDEO, YOUR WEBSITE WILL NOT ACCEPT VIDEOS. THE LAST TIME IT HAPPENED WAS 6/20/2017, IT HAS HAPPENED AT LEAST 20 TIMES PRIOR TO THAT.
Additional Notes:
THE MOTORCYCLE STALL WHEN DOWNSHIFTING FROM 2ND TO 1ST GEAR, ALSO FROM 3RD TO 2ND GEAR. WILL STALL WHEN SITTING AT A STOPLIGHT AND YOU GIVE A LITTLE THROTTLE YOU HEAR AND CLANK SOUND AND IT STALLS. WILL STALL WHEN GOING AROUND CURVES AND AT INTERSECTIONS. HAVE TAKEN IT INTO DEALER MULTIPLE TIMES AND THEY CAN NOT FIND THE ISSUE. THERE ARE MANY PEOPLE THAT HAVE THE SAME PROBLEM ON FACEBOOK. I HAVE A VIDEO OF IT STALLING IN THE MIDDLE OF AN INTERSECTION WITH ONCOMING TRAFFIC. COULD HAVE BEEN KILLED. I CAN EMAIL YOU THE VIDEO, YOUR WEBSITE WILL NOT ACCEPT VIDEOS. THE LAST TIME IT HAPPENED WAS 6/20/2017, IT HAS HAPPENED AT LEAST 20 TIMES PRIOR TO THAT.
Mfg Campaign: 11002600
Recall Date: Jul 1, 2017
Triumph Motorcycles America, Ltd.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THE MOTORCYCLE STALL WHEN DOWNSHIFTING FROM 2ND TO 1ST GEAR, ALSO FROM 3RD TO 2ND GEAR. WILL STALL WHEN SITTING AT A STOPLIGHT AND YOU GIVE A LITTLE THROTTLE YOU HEAR AND CLANK SOUND AND IT STALLS. WILL STALL WHEN GOING AROUND CURVES AND AT INTERSECTIONS. HAVE TAKEN IT INTO DEALER MULTIPLE TIMES AND THEY CAN NOT FIND THE ISSUE. THERE ARE MANY PEOPLE THAT HAVE THE SAME PROBLEM ON FACEBOOK. I HAVE A VIDEO OF IT STALLING IN THE MIDDLE OF AN INTERSECTION WITH ONCOMING TRAFFIC. COULD HAVE BEEN KILLED. I CAN EMAIL YOU THE VIDEO, YOUR WEBSITE WILL NOT ACCEPT VIDEOS. THE LAST TIME IT HAPPENED WAS 6/20/2017, IT HAS HAPPENED AT LEAST 20 TIMES PRIOR TO THAT.
Corrective Action:
THE MOTORCYCLE STALL WHEN DOWNSHIFTING FROM 2ND TO 1ST GEAR, ALSO FROM 3RD TO 2ND GEAR. WILL STALL WHEN SITTING AT A STOPLIGHT AND YOU GIVE A LITTLE THROTTLE YOU HEAR AND CLANK SOUND AND IT STALLS. WILL STALL WHEN GOING AROUND CURVES AND AT INTERSECTIONS. HAVE TAKEN IT INTO DEALER MULTIPLE TIMES AND THEY CAN NOT FIND THE ISSUE. THERE ARE MANY PEOPLE THAT HAVE THE SAME PROBLEM ON FACEBOOK. I HAVE A VIDEO OF IT STALLING IN THE MIDDLE OF AN INTERSECTION WITH ONCOMING TRAFFIC. COULD HAVE BEEN KILLED. I CAN EMAIL YOU THE VIDEO, YOUR WEBSITE WILL NOT ACCEPT VIDEOS. THE LAST TIME IT HAPPENED WAS 6/20/2017, IT HAS HAPPENED AT LEAST 20 TIMES PRIOR TO THAT.
Additional Notes:
THE MOTORCYCLE STALL WHEN DOWNSHIFTING FROM 2ND TO 1ST GEAR, ALSO FROM 3RD TO 2ND GEAR. WILL STALL WHEN SITTING AT A STOPLIGHT AND YOU GIVE A LITTLE THROTTLE YOU HEAR AND CLANK SOUND AND IT STALLS. WILL STALL WHEN GOING AROUND CURVES AND AT INTERSECTIONS. HAVE TAKEN IT INTO DEALER MULTIPLE TIMES AND THEY CAN NOT FIND THE ISSUE. THERE ARE MANY PEOPLE THAT HAVE THE SAME PROBLEM ON FACEBOOK. I HAVE A VIDEO OF IT STALLING IN THE MIDDLE OF AN INTERSECTION WITH ONCOMING TRAFFIC. COULD HAVE BEEN KILLED. I CAN EMAIL YOU THE VIDEO, YOUR WEBSITE WILL NOT ACCEPT VIDEOS. THE LAST TIME IT HAPPENED WAS 6/20/2017, IT HAS HAPPENED AT LEAST 20 TIMES PRIOR TO THAT.
Mfg Campaign: 11002600
Recall Date: Jul 1, 2017
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury