Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Triumph Motorcycles America, Ltd
Safety Issue:
Triumph Motorcycles America, LTD (Triumph) is recalling certain accessory fairing kits, part numbers A9708301, A9708412, A9938255, A9938257, A9938265, A9938267, A9938323, and A9938325 sold for accessory installation on 2016-2018 Thruxton 1200, Thruxton 1200R, Thruxton 1200 Dual Seat and Thruxton 1200R Dual Seat motorcycles. Insufficient clearance for the wiring may result in damage to the harnesses causing a loss of headlights, turn signals or possibly a stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SRAN566
Recall Date: Apr 15, 2019
Consumer Complaints
7 ComplaintsTriumph Motorcycles America, Ltd.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
SPEEDOMETER AND TACHOMETER BACKLIGHTING MAKES IT EXTREMELY DIFFICULT TO SEE AT NIGHT ESPECIALLY IN CONTRAST TO THE BRIGHT CENTER DISPLAY. ON DARK OR DIMLY LIT ROADS THE SPEEDOMETER AND TACHOMETER ARE USELESS.
Corrective Action:
SPEEDOMETER AND TACHOMETER BACKLIGHTING MAKES IT EXTREMELY DIFFICULT TO SEE AT NIGHT ESPECIALLY IN CONTRAST TO THE BRIGHT CENTER DISPLAY. ON DARK OR DIMLY LIT ROADS THE SPEEDOMETER AND TACHOMETER ARE USELESS.
Additional Notes:
SPEEDOMETER AND TACHOMETER BACKLIGHTING MAKES IT EXTREMELY DIFFICULT TO SEE AT NIGHT ESPECIALLY IN CONTRAST TO THE BRIGHT CENTER DISPLAY. ON DARK OR DIMLY LIT ROADS THE SPEEDOMETER AND TACHOMETER ARE USELESS.
Mfg Campaign: 11231650
Recall Date: Jul 13, 2019
Triumph Motorcycles America, Ltd.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BIKE SHUTS DOWN WHILE ON THE MOVE THUS SEVERELY COMPROMISING THE RIDER'S SAFETY.
Corrective Action:
BIKE SHUTS DOWN WHILE ON THE MOVE THUS SEVERELY COMPROMISING THE RIDER'S SAFETY.
Additional Notes:
BIKE SHUTS DOWN WHILE ON THE MOVE THUS SEVERELY COMPROMISING THE RIDER'S SAFETY.
Mfg Campaign: 11041484
Recall Date: Oct 30, 2017
Triumph Motorcycles America, Ltd.
Defect Description:
ENGINE
Potential Consequences:
BIKE SHUTS DOWN WHILE ON THE MOVE THUS SEVERELY COMPROMISING THE RIDER'S SAFETY.
Corrective Action:
BIKE SHUTS DOWN WHILE ON THE MOVE THUS SEVERELY COMPROMISING THE RIDER'S SAFETY.
Additional Notes:
BIKE SHUTS DOWN WHILE ON THE MOVE THUS SEVERELY COMPROMISING THE RIDER'S SAFETY.
Mfg Campaign: 11041484
Recall Date: Oct 30, 2017
Triumph Motorcycles America, Ltd.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
BIKE SHUTS DOWN WHILE ON THE MOVE THUS SEVERELY COMPROMISING THE RIDER'S SAFETY.
Corrective Action:
BIKE SHUTS DOWN WHILE ON THE MOVE THUS SEVERELY COMPROMISING THE RIDER'S SAFETY.
Additional Notes:
BIKE SHUTS DOWN WHILE ON THE MOVE THUS SEVERELY COMPROMISING THE RIDER'S SAFETY.
Mfg Campaign: 11041484
Recall Date: Oct 30, 2017
Triumph Motorcycles America, Ltd.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WITHIN THE FIRST WEEK OF PURCHASING THIS MOTORCYCLE NEW FROM A DEALERSHIP, VEHICLE HAS BEGUN STALLING. THE ISSUE OCCURS MAINLY WHEN DOWNSHIFTING FROM 3RD TO 2ND AND BLIPPING THE THROTTLE TO MATCH REVS. THERE IS A LOUD METALLIC PING THAT CAN BE FELT THROUGH THE HANDLEBARS, FOLLOWED BY A TOTAL STALL OF THE ENGINE. HAPPENS WHEN ENGINE IS FULLY WARMED UP, BUT HAS HAPPENED COLD. QUICK APPLICATION OF THROTTLE FROM IDLE SOMETIMES RESULTS IN A PING, BUT NOT A STALL. A STALL HAS OCCURRED 6 TIMES FOR ME WITHIN 500 MILES, SEVERAL TIME WHILE IN HEAVY TRAFFIC AND ONCE IN A BLIND CURVE, NEARLY CAUSING A CRASH. MY BIKE HAS NOW BEEN IN THE SHOP FOR NEARLY 4 WEEKS WHILE A REPAIR IS ATTEMPTED. THIS IS A WELL-DOCUMENTED ISSUE WITHIN THE TRIUMPH ENTHUSIAST COMMUNITY, BUT NOTHING HAS BEEN OFFICIALLY ADDRESSED BY THE MANUFACTURER. THIS IS A SAFETY ISSUE THAT COULD CAUSE DEATH OR INJURY.
Corrective Action:
WITHIN THE FIRST WEEK OF PURCHASING THIS MOTORCYCLE NEW FROM A DEALERSHIP, VEHICLE HAS BEGUN STALLING. THE ISSUE OCCURS MAINLY WHEN DOWNSHIFTING FROM 3RD TO 2ND AND BLIPPING THE THROTTLE TO MATCH REVS. THERE IS A LOUD METALLIC PING THAT CAN BE FELT THROUGH THE HANDLEBARS, FOLLOWED BY A TOTAL STALL OF THE ENGINE. HAPPENS WHEN ENGINE IS FULLY WARMED UP, BUT HAS HAPPENED COLD. QUICK APPLICATION OF THROTTLE FROM IDLE SOMETIMES RESULTS IN A PING, BUT NOT A STALL. A STALL HAS OCCURRED 6 TIMES FOR ME WITHIN 500 MILES, SEVERAL TIME WHILE IN HEAVY TRAFFIC AND ONCE IN A BLIND CURVE, NEARLY CAUSING A CRASH. MY BIKE HAS NOW BEEN IN THE SHOP FOR NEARLY 4 WEEKS WHILE A REPAIR IS ATTEMPTED. THIS IS A WELL-DOCUMENTED ISSUE WITHIN THE TRIUMPH ENTHUSIAST COMMUNITY, BUT NOTHING HAS BEEN OFFICIALLY ADDRESSED BY THE MANUFACTURER. THIS IS A SAFETY ISSUE THAT COULD CAUSE DEATH OR INJURY.
Additional Notes:
WITHIN THE FIRST WEEK OF PURCHASING THIS MOTORCYCLE NEW FROM A DEALERSHIP, VEHICLE HAS BEGUN STALLING. THE ISSUE OCCURS MAINLY WHEN DOWNSHIFTING FROM 3RD TO 2ND AND BLIPPING THE THROTTLE TO MATCH REVS. THERE IS A LOUD METALLIC PING THAT CAN BE FELT THROUGH THE HANDLEBARS, FOLLOWED BY A TOTAL STALL OF THE ENGINE. HAPPENS WHEN ENGINE IS FULLY WARMED UP, BUT HAS HAPPENED COLD. QUICK APPLICATION OF THROTTLE FROM IDLE SOMETIMES RESULTS IN A PING, BUT NOT A STALL. A STALL HAS OCCURRED 6 TIMES FOR ME WITHIN 500 MILES, SEVERAL TIME WHILE IN HEAVY TRAFFIC AND ONCE IN A BLIND CURVE, NEARLY CAUSING A CRASH. MY BIKE HAS NOW BEEN IN THE SHOP FOR NEARLY 4 WEEKS WHILE A REPAIR IS ATTEMPTED. THIS IS A WELL-DOCUMENTED ISSUE WITHIN THE TRIUMPH ENTHUSIAST COMMUNITY, BUT NOTHING HAS BEEN OFFICIALLY ADDRESSED BY THE MANUFACTURER. THIS IS A SAFETY ISSUE THAT COULD CAUSE DEATH OR INJURY.
Mfg Campaign: 11002689
Recall Date: Jul 2, 2017
Triumph Motorcycles America, Ltd.
Defect Description:
ENGINE
Potential Consequences:
WITHIN THE FIRST WEEK OF PURCHASING THIS MOTORCYCLE NEW FROM A DEALERSHIP, VEHICLE HAS BEGUN STALLING. THE ISSUE OCCURS MAINLY WHEN DOWNSHIFTING FROM 3RD TO 2ND AND BLIPPING THE THROTTLE TO MATCH REVS. THERE IS A LOUD METALLIC PING THAT CAN BE FELT THROUGH THE HANDLEBARS, FOLLOWED BY A TOTAL STALL OF THE ENGINE. HAPPENS WHEN ENGINE IS FULLY WARMED UP, BUT HAS HAPPENED COLD. QUICK APPLICATION OF THROTTLE FROM IDLE SOMETIMES RESULTS IN A PING, BUT NOT A STALL. A STALL HAS OCCURRED 6 TIMES FOR ME WITHIN 500 MILES, SEVERAL TIME WHILE IN HEAVY TRAFFIC AND ONCE IN A BLIND CURVE, NEARLY CAUSING A CRASH. MY BIKE HAS NOW BEEN IN THE SHOP FOR NEARLY 4 WEEKS WHILE A REPAIR IS ATTEMPTED. THIS IS A WELL-DOCUMENTED ISSUE WITHIN THE TRIUMPH ENTHUSIAST COMMUNITY, BUT NOTHING HAS BEEN OFFICIALLY ADDRESSED BY THE MANUFACTURER. THIS IS A SAFETY ISSUE THAT COULD CAUSE DEATH OR INJURY.
Corrective Action:
WITHIN THE FIRST WEEK OF PURCHASING THIS MOTORCYCLE NEW FROM A DEALERSHIP, VEHICLE HAS BEGUN STALLING. THE ISSUE OCCURS MAINLY WHEN DOWNSHIFTING FROM 3RD TO 2ND AND BLIPPING THE THROTTLE TO MATCH REVS. THERE IS A LOUD METALLIC PING THAT CAN BE FELT THROUGH THE HANDLEBARS, FOLLOWED BY A TOTAL STALL OF THE ENGINE. HAPPENS WHEN ENGINE IS FULLY WARMED UP, BUT HAS HAPPENED COLD. QUICK APPLICATION OF THROTTLE FROM IDLE SOMETIMES RESULTS IN A PING, BUT NOT A STALL. A STALL HAS OCCURRED 6 TIMES FOR ME WITHIN 500 MILES, SEVERAL TIME WHILE IN HEAVY TRAFFIC AND ONCE IN A BLIND CURVE, NEARLY CAUSING A CRASH. MY BIKE HAS NOW BEEN IN THE SHOP FOR NEARLY 4 WEEKS WHILE A REPAIR IS ATTEMPTED. THIS IS A WELL-DOCUMENTED ISSUE WITHIN THE TRIUMPH ENTHUSIAST COMMUNITY, BUT NOTHING HAS BEEN OFFICIALLY ADDRESSED BY THE MANUFACTURER. THIS IS A SAFETY ISSUE THAT COULD CAUSE DEATH OR INJURY.
Additional Notes:
WITHIN THE FIRST WEEK OF PURCHASING THIS MOTORCYCLE NEW FROM A DEALERSHIP, VEHICLE HAS BEGUN STALLING. THE ISSUE OCCURS MAINLY WHEN DOWNSHIFTING FROM 3RD TO 2ND AND BLIPPING THE THROTTLE TO MATCH REVS. THERE IS A LOUD METALLIC PING THAT CAN BE FELT THROUGH THE HANDLEBARS, FOLLOWED BY A TOTAL STALL OF THE ENGINE. HAPPENS WHEN ENGINE IS FULLY WARMED UP, BUT HAS HAPPENED COLD. QUICK APPLICATION OF THROTTLE FROM IDLE SOMETIMES RESULTS IN A PING, BUT NOT A STALL. A STALL HAS OCCURRED 6 TIMES FOR ME WITHIN 500 MILES, SEVERAL TIME WHILE IN HEAVY TRAFFIC AND ONCE IN A BLIND CURVE, NEARLY CAUSING A CRASH. MY BIKE HAS NOW BEEN IN THE SHOP FOR NEARLY 4 WEEKS WHILE A REPAIR IS ATTEMPTED. THIS IS A WELL-DOCUMENTED ISSUE WITHIN THE TRIUMPH ENTHUSIAST COMMUNITY, BUT NOTHING HAS BEEN OFFICIALLY ADDRESSED BY THE MANUFACTURER. THIS IS A SAFETY ISSUE THAT COULD CAUSE DEATH OR INJURY.
Mfg Campaign: 11002689
Recall Date: Jul 2, 2017
Triumph Motorcycles America, Ltd.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
WITHIN THE FIRST WEEK OF PURCHASING THIS MOTORCYCLE NEW FROM A DEALERSHIP, VEHICLE HAS BEGUN STALLING. THE ISSUE OCCURS MAINLY WHEN DOWNSHIFTING FROM 3RD TO 2ND AND BLIPPING THE THROTTLE TO MATCH REVS. THERE IS A LOUD METALLIC PING THAT CAN BE FELT THROUGH THE HANDLEBARS, FOLLOWED BY A TOTAL STALL OF THE ENGINE. HAPPENS WHEN ENGINE IS FULLY WARMED UP, BUT HAS HAPPENED COLD. QUICK APPLICATION OF THROTTLE FROM IDLE SOMETIMES RESULTS IN A PING, BUT NOT A STALL. A STALL HAS OCCURRED 6 TIMES FOR ME WITHIN 500 MILES, SEVERAL TIME WHILE IN HEAVY TRAFFIC AND ONCE IN A BLIND CURVE, NEARLY CAUSING A CRASH. MY BIKE HAS NOW BEEN IN THE SHOP FOR NEARLY 4 WEEKS WHILE A REPAIR IS ATTEMPTED. THIS IS A WELL-DOCUMENTED ISSUE WITHIN THE TRIUMPH ENTHUSIAST COMMUNITY, BUT NOTHING HAS BEEN OFFICIALLY ADDRESSED BY THE MANUFACTURER. THIS IS A SAFETY ISSUE THAT COULD CAUSE DEATH OR INJURY.
Corrective Action:
WITHIN THE FIRST WEEK OF PURCHASING THIS MOTORCYCLE NEW FROM A DEALERSHIP, VEHICLE HAS BEGUN STALLING. THE ISSUE OCCURS MAINLY WHEN DOWNSHIFTING FROM 3RD TO 2ND AND BLIPPING THE THROTTLE TO MATCH REVS. THERE IS A LOUD METALLIC PING THAT CAN BE FELT THROUGH THE HANDLEBARS, FOLLOWED BY A TOTAL STALL OF THE ENGINE. HAPPENS WHEN ENGINE IS FULLY WARMED UP, BUT HAS HAPPENED COLD. QUICK APPLICATION OF THROTTLE FROM IDLE SOMETIMES RESULTS IN A PING, BUT NOT A STALL. A STALL HAS OCCURRED 6 TIMES FOR ME WITHIN 500 MILES, SEVERAL TIME WHILE IN HEAVY TRAFFIC AND ONCE IN A BLIND CURVE, NEARLY CAUSING A CRASH. MY BIKE HAS NOW BEEN IN THE SHOP FOR NEARLY 4 WEEKS WHILE A REPAIR IS ATTEMPTED. THIS IS A WELL-DOCUMENTED ISSUE WITHIN THE TRIUMPH ENTHUSIAST COMMUNITY, BUT NOTHING HAS BEEN OFFICIALLY ADDRESSED BY THE MANUFACTURER. THIS IS A SAFETY ISSUE THAT COULD CAUSE DEATH OR INJURY.
Additional Notes:
WITHIN THE FIRST WEEK OF PURCHASING THIS MOTORCYCLE NEW FROM A DEALERSHIP, VEHICLE HAS BEGUN STALLING. THE ISSUE OCCURS MAINLY WHEN DOWNSHIFTING FROM 3RD TO 2ND AND BLIPPING THE THROTTLE TO MATCH REVS. THERE IS A LOUD METALLIC PING THAT CAN BE FELT THROUGH THE HANDLEBARS, FOLLOWED BY A TOTAL STALL OF THE ENGINE. HAPPENS WHEN ENGINE IS FULLY WARMED UP, BUT HAS HAPPENED COLD. QUICK APPLICATION OF THROTTLE FROM IDLE SOMETIMES RESULTS IN A PING, BUT NOT A STALL. A STALL HAS OCCURRED 6 TIMES FOR ME WITHIN 500 MILES, SEVERAL TIME WHILE IN HEAVY TRAFFIC AND ONCE IN A BLIND CURVE, NEARLY CAUSING A CRASH. MY BIKE HAS NOW BEEN IN THE SHOP FOR NEARLY 4 WEEKS WHILE A REPAIR IS ATTEMPTED. THIS IS A WELL-DOCUMENTED ISSUE WITHIN THE TRIUMPH ENTHUSIAST COMMUNITY, BUT NOTHING HAS BEEN OFFICIALLY ADDRESSED BY THE MANUFACTURER. THIS IS A SAFETY ISSUE THAT COULD CAUSE DEATH OR INJURY.
Mfg Campaign: 11002689
Recall Date: Jul 2, 2017
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