Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Triumph Motorcycles America, Ltd
Safety Issue:
Triumph Motorcycles America, LTD (Triumph) is recalling certain 2016-2019 Bonneville T120 and Bonneville T120 Black, 2017-2019 Bonneville T100 and T100 Black, 2017-2018 Street Cup and Street Scrambler, and 2016-2018 Street Twin motorcycles. The clutch cable may contact the main harness cover and cause damage to wiring within the main harness. This may lead to a loss of electrical power to various electrical circuits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SRAN560
Recall Date: Feb 27, 2019
Triumph Motorcycles America, Ltd
Safety Issue:
Triumph Motorcycles America, LTD (Triumph) is recalling certain 2017-2018 Triumph Street Cup motorcycles. The wiring harness for the hazard warning lights may be pulled and strained during normal steering action.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Safety Recall 549
Recall Date: Jul 3, 2017
Consumer Complaints
4 ComplaintsTriumph Motorcycles America, Ltd.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Kick stand spring came off of the bike. Kick stand was dragging and engine ignition was cut off by the safety switch. I lost control of the bike mid-turn d/t wheel rear drag. I did not crash d/t decades of riding experience., but did leave my traffic lane. Examination of the vehicle showed inadequate spring retention tabs that were badly worn. A Triumph forum stated others had similar experience. Crashes have resulted. The Triumph manufacturer was aware of the problem and blamed spring fatigue, but the factory had not issued a recall. Numerous Triumph motorcycles have the same kick stand design..
Corrective Action:
Kick stand spring came off of the bike. Kick stand was dragging and engine ignition was cut off by the safety switch. I lost control of the bike mid-turn d/t wheel rear drag. I did not crash d/t decades of riding experience., but did leave my traffic lane. Examination of the vehicle showed inadequate spring retention tabs that were badly worn. A Triumph forum stated others had similar experience. Crashes have resulted. The Triumph manufacturer was aware of the problem and blamed spring fatigue, but the factory had not issued a recall. Numerous Triumph motorcycles have the same kick stand design..
Additional Notes:
Kick stand spring came off of the bike. Kick stand was dragging and engine ignition was cut off by the safety switch. I lost control of the bike mid-turn d/t wheel rear drag. I did not crash d/t decades of riding experience., but did leave my traffic lane. Examination of the vehicle showed inadequate spring retention tabs that were badly worn. A Triumph forum stated others had similar experience. Crashes have resulted. The Triumph manufacturer was aware of the problem and blamed spring fatigue, but the factory had not issued a recall. Numerous Triumph motorcycles have the same kick stand design..
Mfg Campaign: 11586516
Recall Date: May 2, 2024
Triumph Motorcycles America, Ltd.
Defect Description:
STRUCTURE:MOTORCYCLE:KICKSTAND/CENTER STAND
Potential Consequences:
Kick stand spring came off of the bike. Kick stand was dragging and engine ignition was cut off by the safety switch. I lost control of the bike mid-turn d/t wheel rear drag. I did not crash d/t decades of riding experience., but did leave my traffic lane. Examination of the vehicle showed inadequate spring retention tabs that were badly worn. A Triumph forum stated others had similar experience. Crashes have resulted. The Triumph manufacturer was aware of the problem and blamed spring fatigue, but the factory had not issued a recall. Numerous Triumph motorcycles have the same kick stand design..
Corrective Action:
Kick stand spring came off of the bike. Kick stand was dragging and engine ignition was cut off by the safety switch. I lost control of the bike mid-turn d/t wheel rear drag. I did not crash d/t decades of riding experience., but did leave my traffic lane. Examination of the vehicle showed inadequate spring retention tabs that were badly worn. A Triumph forum stated others had similar experience. Crashes have resulted. The Triumph manufacturer was aware of the problem and blamed spring fatigue, but the factory had not issued a recall. Numerous Triumph motorcycles have the same kick stand design..
Additional Notes:
Kick stand spring came off of the bike. Kick stand was dragging and engine ignition was cut off by the safety switch. I lost control of the bike mid-turn d/t wheel rear drag. I did not crash d/t decades of riding experience., but did leave my traffic lane. Examination of the vehicle showed inadequate spring retention tabs that were badly worn. A Triumph forum stated others had similar experience. Crashes have resulted. The Triumph manufacturer was aware of the problem and blamed spring fatigue, but the factory had not issued a recall. Numerous Triumph motorcycles have the same kick stand design..
Mfg Campaign: 11586516
Recall Date: May 2, 2024
Triumph Motorcycles America, Ltd.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My bike started to have some problems while riding, especially when turning right the engine will just cut off so I stopped riding because it was kind of scary. The bike did not start at all unless the handlebar was turned all the way to the left only, trying over and over, it looks like there is a short just like the recall. I was finally able to take the bike to the shop on my own coin, it took a bit over a week to get diagnosed and repaired which is not bad at all. I have another bike and I was not really in need of this one. My 2017 Street Cup has just over 4,000 miles, it is pristine, never ridden crazy or even on rain/offroad, always garaged or if not under a weatherproof cover. Because of that, I was surprised to find out the dealer service department was actually charging me for one of the 2 issues found with the bike, which seems very related to the 2 recalls the NHTA issued to not only Street Cups, but all similar bikes from the similar year. Another issue, is that because I was not able to start the bike and move it, my battery died and I had to also get a new battery, this is less than a big issue because I waited so long to take the bike to the shop, but it would not happen if the bike did not have a manufacturer problem.
Corrective Action:
My bike started to have some problems while riding, especially when turning right the engine will just cut off so I stopped riding because it was kind of scary. The bike did not start at all unless the handlebar was turned all the way to the left only, trying over and over, it looks like there is a short just like the recall. I was finally able to take the bike to the shop on my own coin, it took a bit over a week to get diagnosed and repaired which is not bad at all. I have another bike and I was not really in need of this one. My 2017 Street Cup has just over 4,000 miles, it is pristine, never ridden crazy or even on rain/offroad, always garaged or if not under a weatherproof cover. Because of that, I was surprised to find out the dealer service department was actually charging me for one of the 2 issues found with the bike, which seems very related to the 2 recalls the NHTA issued to not only Street Cups, but all similar bikes from the similar year. Another issue, is that because I was not able to start the bike and move it, my battery died and I had to also get a new battery, this is less than a big issue because I waited so long to take the bike to the shop, but it would not happen if the bike did not have a manufacturer problem.
Additional Notes:
My bike started to have some problems while riding, especially when turning right the engine will just cut off so I stopped riding because it was kind of scary. The bike did not start at all unless the handlebar was turned all the way to the left only, trying over and over, it looks like there is a short just like the recall. I was finally able to take the bike to the shop on my own coin, it took a bit over a week to get diagnosed and repaired which is not bad at all. I have another bike and I was not really in need of this one. My 2017 Street Cup has just over 4,000 miles, it is pristine, never ridden crazy or even on rain/offroad, always garaged or if not under a weatherproof cover. Because of that, I was surprised to find out the dealer service department was actually charging me for one of the 2 issues found with the bike, which seems very related to the 2 recalls the NHTA issued to not only Street Cups, but all similar bikes from the similar year. Another issue, is that because I was not able to start the bike and move it, my battery died and I had to also get a new battery, this is less than a big issue because I waited so long to take the bike to the shop, but it would not happen if the bike did not have a manufacturer problem.
Mfg Campaign: 11422187
Recall Date: Jun 24, 2021
Triumph Motorcycles America, Ltd.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THE OEM LOCKING FUEL CAP DOES NOT TIGHTEN SECURELY. I WAS RIDING AT HIGHWAY SPEED 44.8 MILES AND TWO DAYS AFTER FILLING WITH GASOLINE. THE FUEL CAP CAME OFF AND I WAS SOAKED WITH GASOLINE. FORTUNATELY I WAS GOING FAST ENOUGH THE FUEL DID NOT GET ON THE EXHAUST, JUST MY CLOTHING. HAD THE FUEL VAPORS IGNITED FROM THE HOT EXHAUST, I WOULD HAVE BEEN ENGULFED IN FLAMES AND SERIOUSLY INJURED OR KILLED. I WAS GOING FAST WHEN THIS HAPPENED AND THE AIR TURBULENCE ACROSS THE OPEN FUEL TANK PULLED THE FUEL OUT IF THE TANK AND DIRECTLY BACK ONTO MY CHEST, FACE MASK AND PANTS AND LEGS.
Corrective Action:
THE OEM LOCKING FUEL CAP DOES NOT TIGHTEN SECURELY. I WAS RIDING AT HIGHWAY SPEED 44.8 MILES AND TWO DAYS AFTER FILLING WITH GASOLINE. THE FUEL CAP CAME OFF AND I WAS SOAKED WITH GASOLINE. FORTUNATELY I WAS GOING FAST ENOUGH THE FUEL DID NOT GET ON THE EXHAUST, JUST MY CLOTHING. HAD THE FUEL VAPORS IGNITED FROM THE HOT EXHAUST, I WOULD HAVE BEEN ENGULFED IN FLAMES AND SERIOUSLY INJURED OR KILLED. I WAS GOING FAST WHEN THIS HAPPENED AND THE AIR TURBULENCE ACROSS THE OPEN FUEL TANK PULLED THE FUEL OUT IF THE TANK AND DIRECTLY BACK ONTO MY CHEST, FACE MASK AND PANTS AND LEGS.
Additional Notes:
THE OEM LOCKING FUEL CAP DOES NOT TIGHTEN SECURELY. I WAS RIDING AT HIGHWAY SPEED 44.8 MILES AND TWO DAYS AFTER FILLING WITH GASOLINE. THE FUEL CAP CAME OFF AND I WAS SOAKED WITH GASOLINE. FORTUNATELY I WAS GOING FAST ENOUGH THE FUEL DID NOT GET ON THE EXHAUST, JUST MY CLOTHING. HAD THE FUEL VAPORS IGNITED FROM THE HOT EXHAUST, I WOULD HAVE BEEN ENGULFED IN FLAMES AND SERIOUSLY INJURED OR KILLED. I WAS GOING FAST WHEN THIS HAPPENED AND THE AIR TURBULENCE ACROSS THE OPEN FUEL TANK PULLED THE FUEL OUT IF THE TANK AND DIRECTLY BACK ONTO MY CHEST, FACE MASK AND PANTS AND LEGS.
Mfg Campaign: 11128179
Recall Date: Sep 7, 2018
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