Complaints & Recalls
Consumer Complaints
10 ComplaintsTriumph Motorcycles America, Ltd.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Bike shut off electrically while traveling at highway speeds. Signal flashers and emergencies failed and there was no throttle response. Check engine light came on and traction control disabled light came on. Bike displayed an error code of P2138 and P2122. Bike was unable to be safely ridden after being shut down and restarted. The bike could be ridden after starting for a short time before the throttle cut out again and complete loss of power. Emergency flasher functionality was intermittent with each attempt at starting the engine again.
Corrective Action:
Bike shut off electrically while traveling at highway speeds. Signal flashers and emergencies failed and there was no throttle response. Check engine light came on and traction control disabled light came on. Bike displayed an error code of P2138 and P2122. Bike was unable to be safely ridden after being shut down and restarted. The bike could be ridden after starting for a short time before the throttle cut out again and complete loss of power. Emergency flasher functionality was intermittent with each attempt at starting the engine again.
Additional Notes:
Bike shut off electrically while traveling at highway speeds. Signal flashers and emergencies failed and there was no throttle response. Check engine light came on and traction control disabled light came on. Bike displayed an error code of P2138 and P2122. Bike was unable to be safely ridden after being shut down and restarted. The bike could be ridden after starting for a short time before the throttle cut out again and complete loss of power. Emergency flasher functionality was intermittent with each attempt at starting the engine again.
Mfg Campaign: 11670011
Recall Date: Jun 29, 2025
Triumph Motorcycles America, Ltd.
Defect Description:
ENGINE
Potential Consequences:
Bike shut off electrically while traveling at highway speeds. Signal flashers and emergencies failed and there was no throttle response. Check engine light came on and traction control disabled light came on. Bike displayed an error code of P2138 and P2122. Bike was unable to be safely ridden after being shut down and restarted. The bike could be ridden after starting for a short time before the throttle cut out again and complete loss of power. Emergency flasher functionality was intermittent with each attempt at starting the engine again.
Corrective Action:
Bike shut off electrically while traveling at highway speeds. Signal flashers and emergencies failed and there was no throttle response. Check engine light came on and traction control disabled light came on. Bike displayed an error code of P2138 and P2122. Bike was unable to be safely ridden after being shut down and restarted. The bike could be ridden after starting for a short time before the throttle cut out again and complete loss of power. Emergency flasher functionality was intermittent with each attempt at starting the engine again.
Additional Notes:
Bike shut off electrically while traveling at highway speeds. Signal flashers and emergencies failed and there was no throttle response. Check engine light came on and traction control disabled light came on. Bike displayed an error code of P2138 and P2122. Bike was unable to be safely ridden after being shut down and restarted. The bike could be ridden after starting for a short time before the throttle cut out again and complete loss of power. Emergency flasher functionality was intermittent with each attempt at starting the engine again.
Mfg Campaign: 11670011
Recall Date: Jun 29, 2025
Triumph Motorcycles America, Ltd.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Bike shut off electrically while traveling at highway speeds. Signal flashers and emergencies failed and there was no throttle response. Check engine light came on and traction control disabled light came on. Bike displayed an error code of P2138 and P2122. Bike was unable to be safely ridden after being shut down and restarted. The bike could be ridden after starting for a short time before the throttle cut out again and complete loss of power. Emergency flasher functionality was intermittent with each attempt at starting the engine again.
Corrective Action:
Bike shut off electrically while traveling at highway speeds. Signal flashers and emergencies failed and there was no throttle response. Check engine light came on and traction control disabled light came on. Bike displayed an error code of P2138 and P2122. Bike was unable to be safely ridden after being shut down and restarted. The bike could be ridden after starting for a short time before the throttle cut out again and complete loss of power. Emergency flasher functionality was intermittent with each attempt at starting the engine again.
Additional Notes:
Bike shut off electrically while traveling at highway speeds. Signal flashers and emergencies failed and there was no throttle response. Check engine light came on and traction control disabled light came on. Bike displayed an error code of P2138 and P2122. Bike was unable to be safely ridden after being shut down and restarted. The bike could be ridden after starting for a short time before the throttle cut out again and complete loss of power. Emergency flasher functionality was intermittent with each attempt at starting the engine again.
Mfg Campaign: 11670011
Recall Date: Jun 29, 2025
Triumph Motorcycles America, Ltd.
Defect Description:
ENGINE
Potential Consequences:
I had been riding on a road for about 15 minutes at speeds ranging from 40-50 mph. As I came to a stop sign, I downshifted and used engine braking to assist the brakes in slowing down. After I downshifted from 3rd to 2nd gear, the engine quit and all dash lights illuminated. I pulled the clutch, pressed the starter button as I coasted, and the engine re-started. The engine ran fine before and after the incident. This happened at approximately 1,600 miles. This is the second time this happens under similar conditions: downshifting from 3rd to 2nd, and using engine braking. The first time it occurred, I was unable to restart the engine while coasting. I had to stop, turn the ignition off and on, and restart. This happened at approximately 800 miles. This seems to be a random occurrence. I have not been able to recreate it on purpose. I have not had the motorcycle inspected by the dealer for this issue, since it is not isolated to my motorcycle. Online forums for the Triumph Speed 400 and 400 Scrambler have many instances of this issue occurring: [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I had been riding on a road for about 15 minutes at speeds ranging from 40-50 mph. As I came to a stop sign, I downshifted and used engine braking to assist the brakes in slowing down. After I downshifted from 3rd to 2nd gear, the engine quit and all dash lights illuminated. I pulled the clutch, pressed the starter button as I coasted, and the engine re-started. The engine ran fine before and after the incident. This happened at approximately 1,600 miles. This is the second time this happens under similar conditions: downshifting from 3rd to 2nd, and using engine braking. The first time it occurred, I was unable to restart the engine while coasting. I had to stop, turn the ignition off and on, and restart. This happened at approximately 800 miles. This seems to be a random occurrence. I have not been able to recreate it on purpose. I have not had the motorcycle inspected by the dealer for this issue, since it is not isolated to my motorcycle. Online forums for the Triumph Speed 400 and 400 Scrambler have many instances of this issue occurring: [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I had been riding on a road for about 15 minutes at speeds ranging from 40-50 mph. As I came to a stop sign, I downshifted and used engine braking to assist the brakes in slowing down. After I downshifted from 3rd to 2nd gear, the engine quit and all dash lights illuminated. I pulled the clutch, pressed the starter button as I coasted, and the engine re-started. The engine ran fine before and after the incident. This happened at approximately 1,600 miles. This is the second time this happens under similar conditions: downshifting from 3rd to 2nd, and using engine braking. The first time it occurred, I was unable to restart the engine while coasting. I had to stop, turn the ignition off and on, and restart. This happened at approximately 800 miles. This seems to be a random occurrence. I have not been able to recreate it on purpose. I have not had the motorcycle inspected by the dealer for this issue, since it is not isolated to my motorcycle. Online forums for the Triumph Speed 400 and 400 Scrambler have many instances of this issue occurring: [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11660245
Recall Date: May 11, 2025
Triumph Motorcycles America, Ltd.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The motorcycle cuts out when slowing down—engine just dies, but all the electrical stays on. This is a brand-new bike with only 500 miles on it. It happened while I was riding, and I suddenly had no power. Luckily, I was on the right side of the road and managed to coast to the shoulder safely, but it could’ve gone a lot worse. There were no prior warning lights. I scheduled an inspection, but the earliest appointment isn’t until later this month. In the meantime, I did some digging—this doesn’t seem like an isolated issue. A quick search shows a lot of riders are having the same problem. It’s not just a software bug—forums, independent sites, even YouTube videos are all showing the same failure.
Corrective Action:
The motorcycle cuts out when slowing down—engine just dies, but all the electrical stays on. This is a brand-new bike with only 500 miles on it. It happened while I was riding, and I suddenly had no power. Luckily, I was on the right side of the road and managed to coast to the shoulder safely, but it could’ve gone a lot worse. There were no prior warning lights. I scheduled an inspection, but the earliest appointment isn’t until later this month. In the meantime, I did some digging—this doesn’t seem like an isolated issue. A quick search shows a lot of riders are having the same problem. It’s not just a software bug—forums, independent sites, even YouTube videos are all showing the same failure.
Additional Notes:
The motorcycle cuts out when slowing down—engine just dies, but all the electrical stays on. This is a brand-new bike with only 500 miles on it. It happened while I was riding, and I suddenly had no power. Luckily, I was on the right side of the road and managed to coast to the shoulder safely, but it could’ve gone a lot worse. There were no prior warning lights. I scheduled an inspection, but the earliest appointment isn’t until later this month. In the meantime, I did some digging—this doesn’t seem like an isolated issue. A quick search shows a lot of riders are having the same problem. It’s not just a software bug—forums, independent sites, even YouTube videos are all showing the same failure.
Mfg Campaign: 11653225
Recall Date: Apr 7, 2025
Triumph Motorcycles America, Ltd.
Defect Description:
ENGINE
Potential Consequences:
The motorcycle cuts out when slowing down—engine just dies, but all the electrical stays on. This is a brand-new bike with only 500 miles on it. It happened while I was riding, and I suddenly had no power. Luckily, I was on the right side of the road and managed to coast to the shoulder safely, but it could’ve gone a lot worse. There were no prior warning lights. I scheduled an inspection, but the earliest appointment isn’t until later this month. In the meantime, I did some digging—this doesn’t seem like an isolated issue. A quick search shows a lot of riders are having the same problem. It’s not just a software bug—forums, independent sites, even YouTube videos are all showing the same failure.
Corrective Action:
The motorcycle cuts out when slowing down—engine just dies, but all the electrical stays on. This is a brand-new bike with only 500 miles on it. It happened while I was riding, and I suddenly had no power. Luckily, I was on the right side of the road and managed to coast to the shoulder safely, but it could’ve gone a lot worse. There were no prior warning lights. I scheduled an inspection, but the earliest appointment isn’t until later this month. In the meantime, I did some digging—this doesn’t seem like an isolated issue. A quick search shows a lot of riders are having the same problem. It’s not just a software bug—forums, independent sites, even YouTube videos are all showing the same failure.
Additional Notes:
The motorcycle cuts out when slowing down—engine just dies, but all the electrical stays on. This is a brand-new bike with only 500 miles on it. It happened while I was riding, and I suddenly had no power. Luckily, I was on the right side of the road and managed to coast to the shoulder safely, but it could’ve gone a lot worse. There were no prior warning lights. I scheduled an inspection, but the earliest appointment isn’t until later this month. In the meantime, I did some digging—this doesn’t seem like an isolated issue. A quick search shows a lot of riders are having the same problem. It’s not just a software bug—forums, independent sites, even YouTube videos are all showing the same failure.
Mfg Campaign: 11653225
Recall Date: Apr 7, 2025
Triumph Motorcycles America, Ltd.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The motorcycle cuts out when slowing down—engine just dies, but all the electrical stays on. This is a brand-new bike with only 500 miles on it. It happened while I was riding, and I suddenly had no power. Luckily, I was on the right side of the road and managed to coast to the shoulder safely, but it could’ve gone a lot worse. There were no prior warning lights. I scheduled an inspection, but the earliest appointment isn’t until later this month. In the meantime, I did some digging—this doesn’t seem like an isolated issue. A quick search shows a lot of riders are having the same problem. It’s not just a software bug—forums, independent sites, even YouTube videos are all showing the same failure.
Corrective Action:
The motorcycle cuts out when slowing down—engine just dies, but all the electrical stays on. This is a brand-new bike with only 500 miles on it. It happened while I was riding, and I suddenly had no power. Luckily, I was on the right side of the road and managed to coast to the shoulder safely, but it could’ve gone a lot worse. There were no prior warning lights. I scheduled an inspection, but the earliest appointment isn’t until later this month. In the meantime, I did some digging—this doesn’t seem like an isolated issue. A quick search shows a lot of riders are having the same problem. It’s not just a software bug—forums, independent sites, even YouTube videos are all showing the same failure.
Additional Notes:
The motorcycle cuts out when slowing down—engine just dies, but all the electrical stays on. This is a brand-new bike with only 500 miles on it. It happened while I was riding, and I suddenly had no power. Luckily, I was on the right side of the road and managed to coast to the shoulder safely, but it could’ve gone a lot worse. There were no prior warning lights. I scheduled an inspection, but the earliest appointment isn’t until later this month. In the meantime, I did some digging—this doesn’t seem like an isolated issue. A quick search shows a lot of riders are having the same problem. It’s not just a software bug—forums, independent sites, even YouTube videos are all showing the same failure.
Mfg Campaign: 11653225
Recall Date: Apr 7, 2025
Triumph Motorcycles America, Ltd.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Coming to a stop the engine just quit, as if I turned the ignition switch off. The dash was also blank. I turned the switch to the off position and then back to the on position, and it started as normal. I have read about this same sort of thing happening to numerous other riders of this bike. Triumph needs to have a recall to fix the glitch in the ecu.
Corrective Action:
Coming to a stop the engine just quit, as if I turned the ignition switch off. The dash was also blank. I turned the switch to the off position and then back to the on position, and it started as normal. I have read about this same sort of thing happening to numerous other riders of this bike. Triumph needs to have a recall to fix the glitch in the ecu.
Additional Notes:
Coming to a stop the engine just quit, as if I turned the ignition switch off. The dash was also blank. I turned the switch to the off position and then back to the on position, and it started as normal. I have read about this same sort of thing happening to numerous other riders of this bike. Triumph needs to have a recall to fix the glitch in the ecu.
Mfg Campaign: 11622006
Recall Date: Oct 25, 2024
Triumph Motorcycles America, Ltd.
Defect Description:
ENGINE
Potential Consequences:
Coming to a stop the engine just quit, as if I turned the ignition switch off. The dash was also blank. I turned the switch to the off position and then back to the on position, and it started as normal. I have read about this same sort of thing happening to numerous other riders of this bike. Triumph needs to have a recall to fix the glitch in the ecu.
Corrective Action:
Coming to a stop the engine just quit, as if I turned the ignition switch off. The dash was also blank. I turned the switch to the off position and then back to the on position, and it started as normal. I have read about this same sort of thing happening to numerous other riders of this bike. Triumph needs to have a recall to fix the glitch in the ecu.
Additional Notes:
Coming to a stop the engine just quit, as if I turned the ignition switch off. The dash was also blank. I turned the switch to the off position and then back to the on position, and it started as normal. I have read about this same sort of thing happening to numerous other riders of this bike. Triumph needs to have a recall to fix the glitch in the ecu.
Mfg Campaign: 11622006
Recall Date: Oct 25, 2024
Triumph Motorcycles America, Ltd.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2024 Triumph Speed 400 Motorcycle. The contact stated while driving at various speeds, the vehicle independently turned off. The MIL warning light was illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The contact stated that the dealer would be towed to the dealer. The manufacturer was not contacted. The failure mileage was approximately 120.
Corrective Action:
The contact owns a 2024 Triumph Speed 400 Motorcycle. The contact stated while driving at various speeds, the vehicle independently turned off. The MIL warning light was illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The contact stated that the dealer would be towed to the dealer. The manufacturer was not contacted. The failure mileage was approximately 120.
Additional Notes:
The contact owns a 2024 Triumph Speed 400 Motorcycle. The contact stated while driving at various speeds, the vehicle independently turned off. The MIL warning light was illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The contact stated that the dealer would be towed to the dealer. The manufacturer was not contacted. The failure mileage was approximately 120.
Mfg Campaign: 11609352
Recall Date: Aug 19, 2024
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