Complaints & Recalls
Consumer Complaints
6 ComplaintsTriumph Motorcycles America, Ltd.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Immobilizer warning light stays lit while riding. Bike sometimes takes 2-3 cycle to restart when warm. Occasionally bike has immediately cut off when downshifting for a complete stop from 2nd gear with clutch lever pulled in.
Corrective Action:
Immobilizer warning light stays lit while riding. Bike sometimes takes 2-3 cycle to restart when warm. Occasionally bike has immediately cut off when downshifting for a complete stop from 2nd gear with clutch lever pulled in.
Additional Notes:
Immobilizer warning light stays lit while riding. Bike sometimes takes 2-3 cycle to restart when warm. Occasionally bike has immediately cut off when downshifting for a complete stop from 2nd gear with clutch lever pulled in.
Mfg Campaign: 11645222
Recall Date: Feb 27, 2025
Triumph Motorcycles America, Ltd.
Defect Description:
ENGINE
Potential Consequences:
The motorcycle stops randomly, in motion, when downshifting and with the clutch depressed. The official Triumph Service Center has been visited without success in the repair. The software update did not fix the problem.
Corrective Action:
The motorcycle stops randomly, in motion, when downshifting and with the clutch depressed. The official Triumph Service Center has been visited without success in the repair. The software update did not fix the problem.
Additional Notes:
The motorcycle stops randomly, in motion, when downshifting and with the clutch depressed. The official Triumph Service Center has been visited without success in the repair. The software update did not fix the problem.
Mfg Campaign: 11628217
Recall Date: Dec 2, 2024
Triumph Motorcycles America, Ltd.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On multiple occasions while slowing down, or coming off the line, with the clutch fully disengaged, the motorcycle has stalled. The RPMs drop to zero and it cuts out. Usually you can hear the engine sputter a bit before it cuts. I've tried adjusting the clutch free play and it's made no difference.
Corrective Action:
On multiple occasions while slowing down, or coming off the line, with the clutch fully disengaged, the motorcycle has stalled. The RPMs drop to zero and it cuts out. Usually you can hear the engine sputter a bit before it cuts. I've tried adjusting the clutch free play and it's made no difference.
Additional Notes:
On multiple occasions while slowing down, or coming off the line, with the clutch fully disengaged, the motorcycle has stalled. The RPMs drop to zero and it cuts out. Usually you can hear the engine sputter a bit before it cuts. I've tried adjusting the clutch free play and it's made no difference.
Mfg Campaign: 11623746
Recall Date: Nov 6, 2024
Triumph Motorcycles America, Ltd.
Defect Description:
ENGINE
Potential Consequences:
On multiple occasions while slowing down, or coming off the line, with the clutch fully disengaged, the motorcycle has stalled. The RPMs drop to zero and it cuts out. Usually you can hear the engine sputter a bit before it cuts. I've tried adjusting the clutch free play and it's made no difference.
Corrective Action:
On multiple occasions while slowing down, or coming off the line, with the clutch fully disengaged, the motorcycle has stalled. The RPMs drop to zero and it cuts out. Usually you can hear the engine sputter a bit before it cuts. I've tried adjusting the clutch free play and it's made no difference.
Additional Notes:
On multiple occasions while slowing down, or coming off the line, with the clutch fully disengaged, the motorcycle has stalled. The RPMs drop to zero and it cuts out. Usually you can hear the engine sputter a bit before it cuts. I've tried adjusting the clutch free play and it's made no difference.
Mfg Campaign: 11623746
Recall Date: Nov 6, 2024
Triumph Motorcycles America, Ltd.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
On multiple occasions while slowing down, or coming off the line, with the clutch fully disengaged, the motorcycle has stalled. The RPMs drop to zero and it cuts out. Usually you can hear the engine sputter a bit before it cuts. I've tried adjusting the clutch free play and it's made no difference.
Corrective Action:
On multiple occasions while slowing down, or coming off the line, with the clutch fully disengaged, the motorcycle has stalled. The RPMs drop to zero and it cuts out. Usually you can hear the engine sputter a bit before it cuts. I've tried adjusting the clutch free play and it's made no difference.
Additional Notes:
On multiple occasions while slowing down, or coming off the line, with the clutch fully disengaged, the motorcycle has stalled. The RPMs drop to zero and it cuts out. Usually you can hear the engine sputter a bit before it cuts. I've tried adjusting the clutch free play and it's made no difference.
Mfg Campaign: 11623746
Recall Date: Nov 6, 2024
Triumph Motorcycles America, Ltd.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2024 Triumph Scrambler 400 X. The contact stated that while riding approximately 40 MPH, the motorcycle stalled. The contact stated no warning light was illuminated. The contact stated that the failure occurred three times. The motorcycle was taken to the dealer. The dealer had not yet completed the diagnostic test. The motorcycle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 1,000.
Corrective Action:
The contact owns a 2024 Triumph Scrambler 400 X. The contact stated that while riding approximately 40 MPH, the motorcycle stalled. The contact stated no warning light was illuminated. The contact stated that the failure occurred three times. The motorcycle was taken to the dealer. The dealer had not yet completed the diagnostic test. The motorcycle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 1,000.
Additional Notes:
The contact owns a 2024 Triumph Scrambler 400 X. The contact stated that while riding approximately 40 MPH, the motorcycle stalled. The contact stated no warning light was illuminated. The contact stated that the failure occurred three times. The motorcycle was taken to the dealer. The dealer had not yet completed the diagnostic test. The motorcycle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 1,000.
Mfg Campaign: 11608674
Recall Date: Aug 15, 2024
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