TRIUMPH ROCKET 3 R 2020

Complete listing of complaints and recalls for this vehicle

5
Complaints
2
Recalls

Complaints & Recalls

5 Complaints 2 Recalls

Official Safety Recalls - Important!

2 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Triumph Motorcycles America, Ltd.
NHTSA Campaign: 23V730000 SAFETY RECALL
3.6K Vehicles Affected
Recall Date: Oct 31, 2023
Safety Issue:

Triumph Motorcycles America, Ltd. (Triumph) is recalling certain 2020 Rocket 3 TFC, 2020-2024 Rocket 3 R, Rocket 3 GT, 2022 Rocket 3 GT Triple Black, and Rocket 3 R Black motorcycles. The rear brake master cylinder may fail to move fluid through the system properly, requiring an extended distance to stop.

Potential Risk:
Extended stopping distance increases the risk of a crash.
FREE Recall Solution:
Dealers will replace the rear brake master cylinder, free of charge. Owner notification letters were mailed November 20, 2023. Owners may contact Triumph's customer service at 1-678-854-2010. Triumph's number for this recall is SRAN 611.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TRIUMPH dealer to schedule your FREE recall repair.
Manufacturer: TRIUMPH
Mfg Campaign: SRAN 611
Notice Date: Nov 20, 2023
Recall Date: Oct 31, 2023
Triumph Motorcycles America, Ltd
NHTSA Campaign: 20V740000 SAFETY RECALL
1.2K Vehicles Affected
Recall Date: Nov 30, 2020
Safety Issue:

Triumph Motorcycles America, LTD (Triumph) is recalling certain 2020-2021 Rocket 3 GT, Rocket 3 R, and 2020 Rocket 3 TFC motorcycles. Air could have entered the antilock brake system (ABS) modulator while the rear brake system was filled during production.

Potential Risk:
Over time, the air in the ABS modulator can deteriorate rear braking efficiency, increasing the distance required to stop and the risk of a crash.
FREE Recall Solution:
Triumph will notify owners, and dealers will bleed the rear brake system, free of charge. The recall began December 18, 2020. Owners may contact Triumph customer service at 1-678-854-2010. Triumph's number for this recall is SRAN 587.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local TRIUMPH dealer to schedule your FREE recall repair.
Manufacturer: TRIUMPH
Mfg Campaign: SRAN 587
Notice Date: Dec 18, 2020
Recall Date: Nov 30, 2020

Consumer Complaints

5 Complaints
Triumph Motorcycles America, Ltd.
Campaign: 11549758 Other
Oct 13, 2023
Defect Description:

SERVICE BRAKES, HYDRAULIC

Potential Consequences:

The contact owns a 2020 Triumph Rocket 3R Motorcycle. The contact stated that while riding at various speeds, the rear brakes became inoperable. The contact pumped the brakes, but the brakes failed to respond. There were no warning lights illuminated. The motorcycle was taken to the local dealer and repaired under NHTSA Campaign Number: 20V740000 (Service Brakes, Hydraulic) however, the failure recurred. The motorcycle was taken back to the local dealer, where it was diagnosed that the brake lines needed to be bled. The motorcycle was repaired, but the failure persisted. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 1,000.

Corrective Action:

The contact owns a 2020 Triumph Rocket 3R Motorcycle. The contact stated that while riding at various speeds, the rear brakes became inoperable. The contact pumped the brakes, but the brakes failed to respond. There were no warning lights illuminated. The motorcycle was taken to the local dealer and repaired under NHTSA Campaign Number: 20V740000 (Service Brakes, Hydraulic) however, the failure recurred. The motorcycle was taken back to the local dealer, where it was diagnosed that the brake lines needed to be bled. The motorcycle was repaired, but the failure persisted. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 1,000.

Additional Notes:

The contact owns a 2020 Triumph Rocket 3R Motorcycle. The contact stated that while riding at various speeds, the rear brakes became inoperable. The contact pumped the brakes, but the brakes failed to respond. There were no warning lights illuminated. The motorcycle was taken to the local dealer and repaired under NHTSA Campaign Number: 20V740000 (Service Brakes, Hydraulic) however, the failure recurred. The motorcycle was taken back to the local dealer, where it was diagnosed that the brake lines needed to be bled. The motorcycle was repaired, but the failure persisted. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 1,000.

Manufacturer: TRIUMPH
Mfg Campaign: 11549758
Notice Date: Oct 13, 2023
Recall Date: Oct 13, 2023
Triumph Motorcycles America, Ltd.
Campaign: 11499763 Other
Jan 2, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

Over the course of 16 months of ownership, I have now scheduled a second appointment to have my rear brake lines flushed and refilled under warranty. This can be inspected if necessary. The reason for scheduling this maintenance is the brakes will "fade" over the course of several weeks to months due to an admitted manufacturing/ assembly defect where there are air bubbles inadvertently allowed into the rear ABS system. This defect makes emergency braking nearly impossible as only the front brakes work to their potential. The dealership I have been conducting business with has been very forthcoming with this being a known issue for this year and model. There are no warning lamps/ messages when the problem occurs. The only indication is a brake pedal that feels progressively softer when applying pressure to stop.

Corrective Action:

Over the course of 16 months of ownership, I have now scheduled a second appointment to have my rear brake lines flushed and refilled under warranty. This can be inspected if necessary. The reason for scheduling this maintenance is the brakes will "fade" over the course of several weeks to months due to an admitted manufacturing/ assembly defect where there are air bubbles inadvertently allowed into the rear ABS system. This defect makes emergency braking nearly impossible as only the front brakes work to their potential. The dealership I have been conducting business with has been very forthcoming with this being a known issue for this year and model. There are no warning lamps/ messages when the problem occurs. The only indication is a brake pedal that feels progressively softer when applying pressure to stop.

Additional Notes:

Over the course of 16 months of ownership, I have now scheduled a second appointment to have my rear brake lines flushed and refilled under warranty. This can be inspected if necessary. The reason for scheduling this maintenance is the brakes will "fade" over the course of several weeks to months due to an admitted manufacturing/ assembly defect where there are air bubbles inadvertently allowed into the rear ABS system. This defect makes emergency braking nearly impossible as only the front brakes work to their potential. The dealership I have been conducting business with has been very forthcoming with this being a known issue for this year and model. There are no warning lamps/ messages when the problem occurs. The only indication is a brake pedal that feels progressively softer when applying pressure to stop.

Manufacturer: TRIUMPH
Mfg Campaign: 11499763
Notice Date: Jan 2, 2023
Recall Date: Jan 2, 2023
Triumph Motorcycles America, Ltd.
Campaign: 11414328 Other
Apr 28, 2021
Defect Description:

SERVICE BRAKES

Potential Consequences:

REAR BRAKE: REDUCED BRAKING IN REAR BRAKE WORSENING OVER TIME. PROBLEM WAS CAUSE FOR RECALL, AFTER RECALL REPAIR, I HAD A SECOND DECREASE IN BRAKING POWER WHICH REQUIRED ANOTHER FIX. PUMPING THE BRAKES WHILE RIDING SEEMED TO KEEP THE BRAKE AT LEAST OPERATIONAL BUT NOWHERE NEAR WHERE IT SHOULD BE. FUEL GAUGE: STOPPED READING FUEL LEVEL - PART WAS REPLACED AND SEEMS TO WORK AGAIN. THIS WAS A PROBLEM THAT WAS INDEPENDENT OF WHETHER THE BIKE WAS MOVING OR NOT CLUTCH FAILURE: REDUCED CLUTCH EFFICIENCY AND EFFICACY BEGINNING WITH NOT BEING ABLE TO FIND NEUTRAL PREDICTABLY AND EVENTUALLY BECOMING HARD TO SWITCH GEARS. PROBLEM IS CURRENTLY IN FOR REPAIR WITH NO KNOWN CAUSE AT THIS TIME. THE CLUTCH WOULD NOT FUNCTION PROPERLY WHETHER IN GEAR AND MOVING OR STATIONARY.

Corrective Action:

REAR BRAKE: REDUCED BRAKING IN REAR BRAKE WORSENING OVER TIME. PROBLEM WAS CAUSE FOR RECALL, AFTER RECALL REPAIR, I HAD A SECOND DECREASE IN BRAKING POWER WHICH REQUIRED ANOTHER FIX. PUMPING THE BRAKES WHILE RIDING SEEMED TO KEEP THE BRAKE AT LEAST OPERATIONAL BUT NOWHERE NEAR WHERE IT SHOULD BE. FUEL GAUGE: STOPPED READING FUEL LEVEL - PART WAS REPLACED AND SEEMS TO WORK AGAIN. THIS WAS A PROBLEM THAT WAS INDEPENDENT OF WHETHER THE BIKE WAS MOVING OR NOT CLUTCH FAILURE: REDUCED CLUTCH EFFICIENCY AND EFFICACY BEGINNING WITH NOT BEING ABLE TO FIND NEUTRAL PREDICTABLY AND EVENTUALLY BECOMING HARD TO SWITCH GEARS. PROBLEM IS CURRENTLY IN FOR REPAIR WITH NO KNOWN CAUSE AT THIS TIME. THE CLUTCH WOULD NOT FUNCTION PROPERLY WHETHER IN GEAR AND MOVING OR STATIONARY.

Additional Notes:

REAR BRAKE: REDUCED BRAKING IN REAR BRAKE WORSENING OVER TIME. PROBLEM WAS CAUSE FOR RECALL, AFTER RECALL REPAIR, I HAD A SECOND DECREASE IN BRAKING POWER WHICH REQUIRED ANOTHER FIX. PUMPING THE BRAKES WHILE RIDING SEEMED TO KEEP THE BRAKE AT LEAST OPERATIONAL BUT NOWHERE NEAR WHERE IT SHOULD BE. FUEL GAUGE: STOPPED READING FUEL LEVEL - PART WAS REPLACED AND SEEMS TO WORK AGAIN. THIS WAS A PROBLEM THAT WAS INDEPENDENT OF WHETHER THE BIKE WAS MOVING OR NOT CLUTCH FAILURE: REDUCED CLUTCH EFFICIENCY AND EFFICACY BEGINNING WITH NOT BEING ABLE TO FIND NEUTRAL PREDICTABLY AND EVENTUALLY BECOMING HARD TO SWITCH GEARS. PROBLEM IS CURRENTLY IN FOR REPAIR WITH NO KNOWN CAUSE AT THIS TIME. THE CLUTCH WOULD NOT FUNCTION PROPERLY WHETHER IN GEAR AND MOVING OR STATIONARY.

Manufacturer: TRIUMPH
Mfg Campaign: 11414328
Notice Date: Apr 28, 2021
Recall Date: Apr 28, 2021
Triumph Motorcycles America, Ltd.
Campaign: 11414328 Other
Apr 28, 2021
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

REAR BRAKE: REDUCED BRAKING IN REAR BRAKE WORSENING OVER TIME. PROBLEM WAS CAUSE FOR RECALL, AFTER RECALL REPAIR, I HAD A SECOND DECREASE IN BRAKING POWER WHICH REQUIRED ANOTHER FIX. PUMPING THE BRAKES WHILE RIDING SEEMED TO KEEP THE BRAKE AT LEAST OPERATIONAL BUT NOWHERE NEAR WHERE IT SHOULD BE. FUEL GAUGE: STOPPED READING FUEL LEVEL - PART WAS REPLACED AND SEEMS TO WORK AGAIN. THIS WAS A PROBLEM THAT WAS INDEPENDENT OF WHETHER THE BIKE WAS MOVING OR NOT CLUTCH FAILURE: REDUCED CLUTCH EFFICIENCY AND EFFICACY BEGINNING WITH NOT BEING ABLE TO FIND NEUTRAL PREDICTABLY AND EVENTUALLY BECOMING HARD TO SWITCH GEARS. PROBLEM IS CURRENTLY IN FOR REPAIR WITH NO KNOWN CAUSE AT THIS TIME. THE CLUTCH WOULD NOT FUNCTION PROPERLY WHETHER IN GEAR AND MOVING OR STATIONARY.

Corrective Action:

REAR BRAKE: REDUCED BRAKING IN REAR BRAKE WORSENING OVER TIME. PROBLEM WAS CAUSE FOR RECALL, AFTER RECALL REPAIR, I HAD A SECOND DECREASE IN BRAKING POWER WHICH REQUIRED ANOTHER FIX. PUMPING THE BRAKES WHILE RIDING SEEMED TO KEEP THE BRAKE AT LEAST OPERATIONAL BUT NOWHERE NEAR WHERE IT SHOULD BE. FUEL GAUGE: STOPPED READING FUEL LEVEL - PART WAS REPLACED AND SEEMS TO WORK AGAIN. THIS WAS A PROBLEM THAT WAS INDEPENDENT OF WHETHER THE BIKE WAS MOVING OR NOT CLUTCH FAILURE: REDUCED CLUTCH EFFICIENCY AND EFFICACY BEGINNING WITH NOT BEING ABLE TO FIND NEUTRAL PREDICTABLY AND EVENTUALLY BECOMING HARD TO SWITCH GEARS. PROBLEM IS CURRENTLY IN FOR REPAIR WITH NO KNOWN CAUSE AT THIS TIME. THE CLUTCH WOULD NOT FUNCTION PROPERLY WHETHER IN GEAR AND MOVING OR STATIONARY.

Additional Notes:

REAR BRAKE: REDUCED BRAKING IN REAR BRAKE WORSENING OVER TIME. PROBLEM WAS CAUSE FOR RECALL, AFTER RECALL REPAIR, I HAD A SECOND DECREASE IN BRAKING POWER WHICH REQUIRED ANOTHER FIX. PUMPING THE BRAKES WHILE RIDING SEEMED TO KEEP THE BRAKE AT LEAST OPERATIONAL BUT NOWHERE NEAR WHERE IT SHOULD BE. FUEL GAUGE: STOPPED READING FUEL LEVEL - PART WAS REPLACED AND SEEMS TO WORK AGAIN. THIS WAS A PROBLEM THAT WAS INDEPENDENT OF WHETHER THE BIKE WAS MOVING OR NOT CLUTCH FAILURE: REDUCED CLUTCH EFFICIENCY AND EFFICACY BEGINNING WITH NOT BEING ABLE TO FIND NEUTRAL PREDICTABLY AND EVENTUALLY BECOMING HARD TO SWITCH GEARS. PROBLEM IS CURRENTLY IN FOR REPAIR WITH NO KNOWN CAUSE AT THIS TIME. THE CLUTCH WOULD NOT FUNCTION PROPERLY WHETHER IN GEAR AND MOVING OR STATIONARY.

Manufacturer: TRIUMPH
Mfg Campaign: 11414328
Notice Date: Apr 28, 2021
Recall Date: Apr 28, 2021
Triumph Motorcycles America, Ltd.
Campaign: 11414328 Other
Apr 28, 2021
Defect Description:

POWER TRAIN

Potential Consequences:

REAR BRAKE: REDUCED BRAKING IN REAR BRAKE WORSENING OVER TIME. PROBLEM WAS CAUSE FOR RECALL, AFTER RECALL REPAIR, I HAD A SECOND DECREASE IN BRAKING POWER WHICH REQUIRED ANOTHER FIX. PUMPING THE BRAKES WHILE RIDING SEEMED TO KEEP THE BRAKE AT LEAST OPERATIONAL BUT NOWHERE NEAR WHERE IT SHOULD BE. FUEL GAUGE: STOPPED READING FUEL LEVEL - PART WAS REPLACED AND SEEMS TO WORK AGAIN. THIS WAS A PROBLEM THAT WAS INDEPENDENT OF WHETHER THE BIKE WAS MOVING OR NOT CLUTCH FAILURE: REDUCED CLUTCH EFFICIENCY AND EFFICACY BEGINNING WITH NOT BEING ABLE TO FIND NEUTRAL PREDICTABLY AND EVENTUALLY BECOMING HARD TO SWITCH GEARS. PROBLEM IS CURRENTLY IN FOR REPAIR WITH NO KNOWN CAUSE AT THIS TIME. THE CLUTCH WOULD NOT FUNCTION PROPERLY WHETHER IN GEAR AND MOVING OR STATIONARY.

Corrective Action:

REAR BRAKE: REDUCED BRAKING IN REAR BRAKE WORSENING OVER TIME. PROBLEM WAS CAUSE FOR RECALL, AFTER RECALL REPAIR, I HAD A SECOND DECREASE IN BRAKING POWER WHICH REQUIRED ANOTHER FIX. PUMPING THE BRAKES WHILE RIDING SEEMED TO KEEP THE BRAKE AT LEAST OPERATIONAL BUT NOWHERE NEAR WHERE IT SHOULD BE. FUEL GAUGE: STOPPED READING FUEL LEVEL - PART WAS REPLACED AND SEEMS TO WORK AGAIN. THIS WAS A PROBLEM THAT WAS INDEPENDENT OF WHETHER THE BIKE WAS MOVING OR NOT CLUTCH FAILURE: REDUCED CLUTCH EFFICIENCY AND EFFICACY BEGINNING WITH NOT BEING ABLE TO FIND NEUTRAL PREDICTABLY AND EVENTUALLY BECOMING HARD TO SWITCH GEARS. PROBLEM IS CURRENTLY IN FOR REPAIR WITH NO KNOWN CAUSE AT THIS TIME. THE CLUTCH WOULD NOT FUNCTION PROPERLY WHETHER IN GEAR AND MOVING OR STATIONARY.

Additional Notes:

REAR BRAKE: REDUCED BRAKING IN REAR BRAKE WORSENING OVER TIME. PROBLEM WAS CAUSE FOR RECALL, AFTER RECALL REPAIR, I HAD A SECOND DECREASE IN BRAKING POWER WHICH REQUIRED ANOTHER FIX. PUMPING THE BRAKES WHILE RIDING SEEMED TO KEEP THE BRAKE AT LEAST OPERATIONAL BUT NOWHERE NEAR WHERE IT SHOULD BE. FUEL GAUGE: STOPPED READING FUEL LEVEL - PART WAS REPLACED AND SEEMS TO WORK AGAIN. THIS WAS A PROBLEM THAT WAS INDEPENDENT OF WHETHER THE BIKE WAS MOVING OR NOT CLUTCH FAILURE: REDUCED CLUTCH EFFICIENCY AND EFFICACY BEGINNING WITH NOT BEING ABLE TO FIND NEUTRAL PREDICTABLY AND EVENTUALLY BECOMING HARD TO SWITCH GEARS. PROBLEM IS CURRENTLY IN FOR REPAIR WITH NO KNOWN CAUSE AT THIS TIME. THE CLUTCH WOULD NOT FUNCTION PROPERLY WHETHER IN GEAR AND MOVING OR STATIONARY.

Manufacturer: TRIUMPH
Mfg Campaign: 11414328
Notice Date: Apr 28, 2021
Recall Date: Apr 28, 2021

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