Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Triumph Motorcycles America, Ltd.
Safety Issue:
Triumph Motorcycles America, Ltd. (Triumph) is recalling certain 2020 Rocket 3 TFC, 2020-2024 Rocket 3 R, Rocket 3 GT, 2022 Rocket 3 GT Triple Black, and Rocket 3 R Black motorcycles. The rear brake master cylinder may fail to move fluid through the system properly, requiring an extended distance to stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SRAN 611
Recall Date: Oct 31, 2023
Triumph Motorcycles America, Ltd
Safety Issue:
Triumph Motorcycles America, LTD (Triumph) is recalling certain 2020-2021 Rocket 3 GT, Rocket 3 R, and 2020 Rocket 3 TFC motorcycles. Air could have entered the antilock brake system (ABS) modulator while the rear brake system was filled during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SRAN 587
Recall Date: Nov 30, 2020
Consumer Complaints
6 ComplaintsTriumph Motorcycles America, Ltd.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Triumph has issued a recall for rear brakes failing that does NOT fix the issue. Myself and many other owners are experiencing multiple rear brake failures after several recall attempts. I have had my rear brakes fixed by recall 3 times, including an ABS modulator replacement and my brakes are going bad again. This is an extreme safety issue and someone is going to get seriously injured.
Corrective Action:
Triumph has issued a recall for rear brakes failing that does NOT fix the issue. Myself and many other owners are experiencing multiple rear brake failures after several recall attempts. I have had my rear brakes fixed by recall 3 times, including an ABS modulator replacement and my brakes are going bad again. This is an extreme safety issue and someone is going to get seriously injured.
Additional Notes:
Triumph has issued a recall for rear brakes failing that does NOT fix the issue. Myself and many other owners are experiencing multiple rear brake failures after several recall attempts. I have had my rear brakes fixed by recall 3 times, including an ABS modulator replacement and my brakes are going bad again. This is an extreme safety issue and someone is going to get seriously injured.
Mfg Campaign: 11498741
Recall Date: Dec 24, 2022
Triumph Motorcycles America, Ltd.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The rear brake pedal when pushed goes all the way down and does not actuate the rear brake at all. This failure affects the breaking safety of the motorcycle substantially.
Corrective Action:
The rear brake pedal when pushed goes all the way down and does not actuate the rear brake at all. This failure affects the breaking safety of the motorcycle substantially.
Additional Notes:
The rear brake pedal when pushed goes all the way down and does not actuate the rear brake at all. This failure affects the breaking safety of the motorcycle substantially.
Mfg Campaign: 11486994
Recall Date: Sep 28, 2022
Triumph Motorcycles America, Ltd.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Triumph issued a recall (SRAN 587) regarding the rear braking system. I have had the bike to the dealer twice in which they replaced the rear ABS module and bled the brakes and the problem continues. I have scheduled to take it in for servicing again on 4/28/2022. They have no remedy besides frequent bleeding of the brakes at their expense. I told them I was wanting to sell the bike due to the issue but didn't want to just pass this dangerous issue along to another rider. They said they could at least have them fixed temporarily so I could get it sold. (Scary) I know that this is a common issue on the Rocket 3 message boards and I am investigating a class action lawsuit. The rear brakes are so dysfunctional, I must pump them repeatedly to have any pressure and braking at all, even then I must gear down and utilize the front brakes almost exclusively. This is extremely unsafe and ridiculous considering the high cost of this motorcycle, $23000 or more dollars.
Corrective Action:
Triumph issued a recall (SRAN 587) regarding the rear braking system. I have had the bike to the dealer twice in which they replaced the rear ABS module and bled the brakes and the problem continues. I have scheduled to take it in for servicing again on 4/28/2022. They have no remedy besides frequent bleeding of the brakes at their expense. I told them I was wanting to sell the bike due to the issue but didn't want to just pass this dangerous issue along to another rider. They said they could at least have them fixed temporarily so I could get it sold. (Scary) I know that this is a common issue on the Rocket 3 message boards and I am investigating a class action lawsuit. The rear brakes are so dysfunctional, I must pump them repeatedly to have any pressure and braking at all, even then I must gear down and utilize the front brakes almost exclusively. This is extremely unsafe and ridiculous considering the high cost of this motorcycle, $23000 or more dollars.
Additional Notes:
Triumph issued a recall (SRAN 587) regarding the rear braking system. I have had the bike to the dealer twice in which they replaced the rear ABS module and bled the brakes and the problem continues. I have scheduled to take it in for servicing again on 4/28/2022. They have no remedy besides frequent bleeding of the brakes at their expense. I told them I was wanting to sell the bike due to the issue but didn't want to just pass this dangerous issue along to another rider. They said they could at least have them fixed temporarily so I could get it sold. (Scary) I know that this is a common issue on the Rocket 3 message boards and I am investigating a class action lawsuit. The rear brakes are so dysfunctional, I must pump them repeatedly to have any pressure and braking at all, even then I must gear down and utilize the front brakes almost exclusively. This is extremely unsafe and ridiculous considering the high cost of this motorcycle, $23000 or more dollars.
Mfg Campaign: 11460869
Recall Date: Apr 15, 2022
Triumph Motorcycles America, Ltd.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The rear brake failed completely. No pressure from the ABS system. There is a recall for this issue and it was already completed. The dealer confirmed the problem happened a second time and performed the recall procedure a second time. Many people have had repeat failures of their rear brake, including myself.
Corrective Action:
The rear brake failed completely. No pressure from the ABS system. There is a recall for this issue and it was already completed. The dealer confirmed the problem happened a second time and performed the recall procedure a second time. Many people have had repeat failures of their rear brake, including myself.
Additional Notes:
The rear brake failed completely. No pressure from the ABS system. There is a recall for this issue and it was already completed. The dealer confirmed the problem happened a second time and performed the recall procedure a second time. Many people have had repeat failures of their rear brake, including myself.
Mfg Campaign: 11425354
Recall Date: Jul 18, 2021
Triumph Motorcycles America, Ltd.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The turn indicators on my motorcycle will randomly fail and the display will read “ left front indicator failure” etc. This has happened on all four indicators and the fault will continue until the motorcycle is shut off. This happens almost daily on one of the four indicators. There is a very real danger of other drivers not knowing of your turning because of an indicator malfunction. Through social media I have learned that this is a problem numerous Rocket 3 owners are having and Triumph has been aware of the problem for months now and has not corrected the issue. I took mine to my local Triumph service department and they were able to duplicate the problem but had no solution stating they contacted Triumph for support. It has been two weeks and no reply or remedy has been received from Triumph. There has also been a problem with the rear brakes fading and with some owners the rear brakes have completely stopped working. I took mine to the Triumph service department and they performed the recommended brake bleeding procedure. The brakes were better for three days then went back to the same fading condition. This is also a common problem with 2020 and newer Rocket 3 according to numerous social media posts.
Corrective Action:
The turn indicators on my motorcycle will randomly fail and the display will read “ left front indicator failure” etc. This has happened on all four indicators and the fault will continue until the motorcycle is shut off. This happens almost daily on one of the four indicators. There is a very real danger of other drivers not knowing of your turning because of an indicator malfunction. Through social media I have learned that this is a problem numerous Rocket 3 owners are having and Triumph has been aware of the problem for months now and has not corrected the issue. I took mine to my local Triumph service department and they were able to duplicate the problem but had no solution stating they contacted Triumph for support. It has been two weeks and no reply or remedy has been received from Triumph. There has also been a problem with the rear brakes fading and with some owners the rear brakes have completely stopped working. I took mine to the Triumph service department and they performed the recommended brake bleeding procedure. The brakes were better for three days then went back to the same fading condition. This is also a common problem with 2020 and newer Rocket 3 according to numerous social media posts.
Additional Notes:
The turn indicators on my motorcycle will randomly fail and the display will read “ left front indicator failure” etc. This has happened on all four indicators and the fault will continue until the motorcycle is shut off. This happens almost daily on one of the four indicators. There is a very real danger of other drivers not knowing of your turning because of an indicator malfunction. Through social media I have learned that this is a problem numerous Rocket 3 owners are having and Triumph has been aware of the problem for months now and has not corrected the issue. I took mine to my local Triumph service department and they were able to duplicate the problem but had no solution stating they contacted Triumph for support. It has been two weeks and no reply or remedy has been received from Triumph. There has also been a problem with the rear brakes fading and with some owners the rear brakes have completely stopped working. I took mine to the Triumph service department and they performed the recommended brake bleeding procedure. The brakes were better for three days then went back to the same fading condition. This is also a common problem with 2020 and newer Rocket 3 according to numerous social media posts.
Mfg Campaign: 11425367
Recall Date: Jul 18, 2021
Triumph Motorcycles America, Ltd.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The turn indicators on my motorcycle will randomly fail and the display will read “ left front indicator failure” etc. This has happened on all four indicators and the fault will continue until the motorcycle is shut off. This happens almost daily on one of the four indicators. There is a very real danger of other drivers not knowing of your turning because of an indicator malfunction. Through social media I have learned that this is a problem numerous Rocket 3 owners are having and Triumph has been aware of the problem for months now and has not corrected the issue. I took mine to my local Triumph service department and they were able to duplicate the problem but had no solution stating they contacted Triumph for support. It has been two weeks and no reply or remedy has been received from Triumph. There has also been a problem with the rear brakes fading and with some owners the rear brakes have completely stopped working. I took mine to the Triumph service department and they performed the recommended brake bleeding procedure. The brakes were better for three days then went back to the same fading condition. This is also a common problem with 2020 and newer Rocket 3 according to numerous social media posts.
Corrective Action:
The turn indicators on my motorcycle will randomly fail and the display will read “ left front indicator failure” etc. This has happened on all four indicators and the fault will continue until the motorcycle is shut off. This happens almost daily on one of the four indicators. There is a very real danger of other drivers not knowing of your turning because of an indicator malfunction. Through social media I have learned that this is a problem numerous Rocket 3 owners are having and Triumph has been aware of the problem for months now and has not corrected the issue. I took mine to my local Triumph service department and they were able to duplicate the problem but had no solution stating they contacted Triumph for support. It has been two weeks and no reply or remedy has been received from Triumph. There has also been a problem with the rear brakes fading and with some owners the rear brakes have completely stopped working. I took mine to the Triumph service department and they performed the recommended brake bleeding procedure. The brakes were better for three days then went back to the same fading condition. This is also a common problem with 2020 and newer Rocket 3 according to numerous social media posts.
Additional Notes:
The turn indicators on my motorcycle will randomly fail and the display will read “ left front indicator failure” etc. This has happened on all four indicators and the fault will continue until the motorcycle is shut off. This happens almost daily on one of the four indicators. There is a very real danger of other drivers not knowing of your turning because of an indicator malfunction. Through social media I have learned that this is a problem numerous Rocket 3 owners are having and Triumph has been aware of the problem for months now and has not corrected the issue. I took mine to my local Triumph service department and they were able to duplicate the problem but had no solution stating they contacted Triumph for support. It has been two weeks and no reply or remedy has been received from Triumph. There has also been a problem with the rear brakes fading and with some owners the rear brakes have completely stopped working. I took mine to the Triumph service department and they performed the recommended brake bleeding procedure. The brakes were better for three days then went back to the same fading condition. This is also a common problem with 2020 and newer Rocket 3 according to numerous social media posts.
Mfg Campaign: 11425367
Recall Date: Jul 18, 2021
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