Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Triumph Motorcycles America, Ltd
Safety Issue:
Triumph Motorcycles America, LTD (Triumph) is recalling certain 2016-2019 Bonneville T120 and Bonneville T120 Black, 2017-2019 Bonneville T100 and T100 Black, 2017-2018 Street Cup and Street Scrambler, and 2016-2018 Street Twin motorcycles. The clutch cable may contact the main harness cover and cause damage to wiring within the main harness. This may lead to a loss of electrical power to various electrical circuits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SRAN560
Recall Date: Feb 27, 2019
Consumer Complaints
2 ComplaintsTriumph Motorcycles America, Ltd.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
11/19/16,I WAS CONTACTED BY POLICE THAT MY 66 YEAR OLD HUSBAND, [XXX], WAS IN AN AUTOMOBILE ACCIDENT AND DID NOT SURVIVE. 2/21/17 RECEIVED RECALL FROM TRIUMPH ABOUT THE EXPANSION AIR-GAP BEING TOO SMALL CAUSING THE HEATED HANDLEBAR GRIP TO EXPAND MAKING CONTACT WITH HANDLBAR END WEIGHT AND THE THROTTLE WILL NO LONGER RETURN TO ITS POSITIVE STOP. BECAUSE THE ACCIDENT REPORT WAS SO GRAPHIC, I DID NOT READ IT UNTIL 2/19/17. I KNEW SOMETHING WAS WRONG WITH THE MOTORCYCLE WHEN I READ IT. 2 DAYS LATER, I RECEIVED THE RECALL & THEN KNEW WHAT WAS WRONG. HOWEVER, ATTORNEYS SAY THE MOTORCYCLE IS SO DAMAGED THAT THE RECALLED PART CANNOT BE FOUND TO BE CAUSE OF CRASH. THE ACCIDENT REPORT ACTUALLY CORROBORATES THE RECALL CRASH INFORMATION. SINCE WITNESSES SAID [XXX] WAS SPEEDING & HE WAS DEAD, I GUESS IT WAS EASY FOR POLICE TO CLOSE CASE WITH NO INVESTIGATION. [XXX] WAS A MASTER MECHANIC WITH HIS OWN SHOP. HE BOUGHT THIS NEW MOTORCYCLE AS IT WAS RETRO OF HIS CLASSIC 60'S MOTORCYCLE. HE'D BEEN RIDING MOTORCYCLES SINCE THEN & WAS ON A GROUP RIDE THAT HAD JUST SPLIT UP TO HEAD HOME WHEN HE DIED. I THINK IT WRONG THAT THE PRODUCT IS MORE IMPORTANT THAN JOHN'S LIFE. AND, THAT PROOF HAS TO BE SHOWN THAT PRODUCT CAUSED HIS DEATH. HIS FRIENDS & I ALL KNOW THE RECALL WAS CAUSE OF HIS DEATH ATTACHED ACCIDENT REPORT & RECALL NOTICE. TRIUMPH HAS NOT BEEN CONTACTED AS ATTORNEYS SAID THERE WAS NO CASE. *TT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JS *TR
Corrective Action:
11/19/16,I WAS CONTACTED BY POLICE THAT MY 66 YEAR OLD HUSBAND, [XXX], WAS IN AN AUTOMOBILE ACCIDENT AND DID NOT SURVIVE. 2/21/17 RECEIVED RECALL FROM TRIUMPH ABOUT THE EXPANSION AIR-GAP BEING TOO SMALL CAUSING THE HEATED HANDLEBAR GRIP TO EXPAND MAKING CONTACT WITH HANDLBAR END WEIGHT AND THE THROTTLE WILL NO LONGER RETURN TO ITS POSITIVE STOP. BECAUSE THE ACCIDENT REPORT WAS SO GRAPHIC, I DID NOT READ IT UNTIL 2/19/17. I KNEW SOMETHING WAS WRONG WITH THE MOTORCYCLE WHEN I READ IT. 2 DAYS LATER, I RECEIVED THE RECALL & THEN KNEW WHAT WAS WRONG. HOWEVER, ATTORNEYS SAY THE MOTORCYCLE IS SO DAMAGED THAT THE RECALLED PART CANNOT BE FOUND TO BE CAUSE OF CRASH. THE ACCIDENT REPORT ACTUALLY CORROBORATES THE RECALL CRASH INFORMATION. SINCE WITNESSES SAID [XXX] WAS SPEEDING & HE WAS DEAD, I GUESS IT WAS EASY FOR POLICE TO CLOSE CASE WITH NO INVESTIGATION. [XXX] WAS A MASTER MECHANIC WITH HIS OWN SHOP. HE BOUGHT THIS NEW MOTORCYCLE AS IT WAS RETRO OF HIS CLASSIC 60'S MOTORCYCLE. HE'D BEEN RIDING MOTORCYCLES SINCE THEN & WAS ON A GROUP RIDE THAT HAD JUST SPLIT UP TO HEAD HOME WHEN HE DIED. I THINK IT WRONG THAT THE PRODUCT IS MORE IMPORTANT THAN JOHN'S LIFE. AND, THAT PROOF HAS TO BE SHOWN THAT PRODUCT CAUSED HIS DEATH. HIS FRIENDS & I ALL KNOW THE RECALL WAS CAUSE OF HIS DEATH ATTACHED ACCIDENT REPORT & RECALL NOTICE. TRIUMPH HAS NOT BEEN CONTACTED AS ATTORNEYS SAID THERE WAS NO CASE. *TT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JS *TR
Additional Notes:
11/19/16,I WAS CONTACTED BY POLICE THAT MY 66 YEAR OLD HUSBAND, [XXX], WAS IN AN AUTOMOBILE ACCIDENT AND DID NOT SURVIVE. 2/21/17 RECEIVED RECALL FROM TRIUMPH ABOUT THE EXPANSION AIR-GAP BEING TOO SMALL CAUSING THE HEATED HANDLEBAR GRIP TO EXPAND MAKING CONTACT WITH HANDLBAR END WEIGHT AND THE THROTTLE WILL NO LONGER RETURN TO ITS POSITIVE STOP. BECAUSE THE ACCIDENT REPORT WAS SO GRAPHIC, I DID NOT READ IT UNTIL 2/19/17. I KNEW SOMETHING WAS WRONG WITH THE MOTORCYCLE WHEN I READ IT. 2 DAYS LATER, I RECEIVED THE RECALL & THEN KNEW WHAT WAS WRONG. HOWEVER, ATTORNEYS SAY THE MOTORCYCLE IS SO DAMAGED THAT THE RECALLED PART CANNOT BE FOUND TO BE CAUSE OF CRASH. THE ACCIDENT REPORT ACTUALLY CORROBORATES THE RECALL CRASH INFORMATION. SINCE WITNESSES SAID [XXX] WAS SPEEDING & HE WAS DEAD, I GUESS IT WAS EASY FOR POLICE TO CLOSE CASE WITH NO INVESTIGATION. [XXX] WAS A MASTER MECHANIC WITH HIS OWN SHOP. HE BOUGHT THIS NEW MOTORCYCLE AS IT WAS RETRO OF HIS CLASSIC 60'S MOTORCYCLE. HE'D BEEN RIDING MOTORCYCLES SINCE THEN & WAS ON A GROUP RIDE THAT HAD JUST SPLIT UP TO HEAD HOME WHEN HE DIED. I THINK IT WRONG THAT THE PRODUCT IS MORE IMPORTANT THAN JOHN'S LIFE. AND, THAT PROOF HAS TO BE SHOWN THAT PRODUCT CAUSED HIS DEATH. HIS FRIENDS & I ALL KNOW THE RECALL WAS CAUSE OF HIS DEATH ATTACHED ACCIDENT REPORT & RECALL NOTICE. TRIUMPH HAS NOT BEEN CONTACTED AS ATTORNEYS SAID THERE WAS NO CASE. *TT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JS *TR
Mfg Campaign: 11071881
Recall Date: Feb 9, 2018
Triumph Motorcycles America, Ltd.
Defect Description:
POWER TRAIN
Potential Consequences:
11/19/16,I WAS CONTACTED BY POLICE THAT MY 66 YEAR OLD HUSBAND, [XXX], WAS IN AN AUTOMOBILE ACCIDENT AND DID NOT SURVIVE. 2/21/17 RECEIVED RECALL FROM TRIUMPH ABOUT THE EXPANSION AIR-GAP BEING TOO SMALL CAUSING THE HEATED HANDLEBAR GRIP TO EXPAND MAKING CONTACT WITH HANDLBAR END WEIGHT AND THE THROTTLE WILL NO LONGER RETURN TO ITS POSITIVE STOP. BECAUSE THE ACCIDENT REPORT WAS SO GRAPHIC, I DID NOT READ IT UNTIL 2/19/17. I KNEW SOMETHING WAS WRONG WITH THE MOTORCYCLE WHEN I READ IT. 2 DAYS LATER, I RECEIVED THE RECALL & THEN KNEW WHAT WAS WRONG. HOWEVER, ATTORNEYS SAY THE MOTORCYCLE IS SO DAMAGED THAT THE RECALLED PART CANNOT BE FOUND TO BE CAUSE OF CRASH. THE ACCIDENT REPORT ACTUALLY CORROBORATES THE RECALL CRASH INFORMATION. SINCE WITNESSES SAID [XXX] WAS SPEEDING & HE WAS DEAD, I GUESS IT WAS EASY FOR POLICE TO CLOSE CASE WITH NO INVESTIGATION. [XXX] WAS A MASTER MECHANIC WITH HIS OWN SHOP. HE BOUGHT THIS NEW MOTORCYCLE AS IT WAS RETRO OF HIS CLASSIC 60'S MOTORCYCLE. HE'D BEEN RIDING MOTORCYCLES SINCE THEN & WAS ON A GROUP RIDE THAT HAD JUST SPLIT UP TO HEAD HOME WHEN HE DIED. I THINK IT WRONG THAT THE PRODUCT IS MORE IMPORTANT THAN JOHN'S LIFE. AND, THAT PROOF HAS TO BE SHOWN THAT PRODUCT CAUSED HIS DEATH. HIS FRIENDS & I ALL KNOW THE RECALL WAS CAUSE OF HIS DEATH ATTACHED ACCIDENT REPORT & RECALL NOTICE. TRIUMPH HAS NOT BEEN CONTACTED AS ATTORNEYS SAID THERE WAS NO CASE. *TT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JS *TR
Corrective Action:
11/19/16,I WAS CONTACTED BY POLICE THAT MY 66 YEAR OLD HUSBAND, [XXX], WAS IN AN AUTOMOBILE ACCIDENT AND DID NOT SURVIVE. 2/21/17 RECEIVED RECALL FROM TRIUMPH ABOUT THE EXPANSION AIR-GAP BEING TOO SMALL CAUSING THE HEATED HANDLEBAR GRIP TO EXPAND MAKING CONTACT WITH HANDLBAR END WEIGHT AND THE THROTTLE WILL NO LONGER RETURN TO ITS POSITIVE STOP. BECAUSE THE ACCIDENT REPORT WAS SO GRAPHIC, I DID NOT READ IT UNTIL 2/19/17. I KNEW SOMETHING WAS WRONG WITH THE MOTORCYCLE WHEN I READ IT. 2 DAYS LATER, I RECEIVED THE RECALL & THEN KNEW WHAT WAS WRONG. HOWEVER, ATTORNEYS SAY THE MOTORCYCLE IS SO DAMAGED THAT THE RECALLED PART CANNOT BE FOUND TO BE CAUSE OF CRASH. THE ACCIDENT REPORT ACTUALLY CORROBORATES THE RECALL CRASH INFORMATION. SINCE WITNESSES SAID [XXX] WAS SPEEDING & HE WAS DEAD, I GUESS IT WAS EASY FOR POLICE TO CLOSE CASE WITH NO INVESTIGATION. [XXX] WAS A MASTER MECHANIC WITH HIS OWN SHOP. HE BOUGHT THIS NEW MOTORCYCLE AS IT WAS RETRO OF HIS CLASSIC 60'S MOTORCYCLE. HE'D BEEN RIDING MOTORCYCLES SINCE THEN & WAS ON A GROUP RIDE THAT HAD JUST SPLIT UP TO HEAD HOME WHEN HE DIED. I THINK IT WRONG THAT THE PRODUCT IS MORE IMPORTANT THAN JOHN'S LIFE. AND, THAT PROOF HAS TO BE SHOWN THAT PRODUCT CAUSED HIS DEATH. HIS FRIENDS & I ALL KNOW THE RECALL WAS CAUSE OF HIS DEATH ATTACHED ACCIDENT REPORT & RECALL NOTICE. TRIUMPH HAS NOT BEEN CONTACTED AS ATTORNEYS SAID THERE WAS NO CASE. *TT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JS *TR
Additional Notes:
11/19/16,I WAS CONTACTED BY POLICE THAT MY 66 YEAR OLD HUSBAND, [XXX], WAS IN AN AUTOMOBILE ACCIDENT AND DID NOT SURVIVE. 2/21/17 RECEIVED RECALL FROM TRIUMPH ABOUT THE EXPANSION AIR-GAP BEING TOO SMALL CAUSING THE HEATED HANDLEBAR GRIP TO EXPAND MAKING CONTACT WITH HANDLBAR END WEIGHT AND THE THROTTLE WILL NO LONGER RETURN TO ITS POSITIVE STOP. BECAUSE THE ACCIDENT REPORT WAS SO GRAPHIC, I DID NOT READ IT UNTIL 2/19/17. I KNEW SOMETHING WAS WRONG WITH THE MOTORCYCLE WHEN I READ IT. 2 DAYS LATER, I RECEIVED THE RECALL & THEN KNEW WHAT WAS WRONG. HOWEVER, ATTORNEYS SAY THE MOTORCYCLE IS SO DAMAGED THAT THE RECALLED PART CANNOT BE FOUND TO BE CAUSE OF CRASH. THE ACCIDENT REPORT ACTUALLY CORROBORATES THE RECALL CRASH INFORMATION. SINCE WITNESSES SAID [XXX] WAS SPEEDING & HE WAS DEAD, I GUESS IT WAS EASY FOR POLICE TO CLOSE CASE WITH NO INVESTIGATION. [XXX] WAS A MASTER MECHANIC WITH HIS OWN SHOP. HE BOUGHT THIS NEW MOTORCYCLE AS IT WAS RETRO OF HIS CLASSIC 60'S MOTORCYCLE. HE'D BEEN RIDING MOTORCYCLES SINCE THEN & WAS ON A GROUP RIDE THAT HAD JUST SPLIT UP TO HEAD HOME WHEN HE DIED. I THINK IT WRONG THAT THE PRODUCT IS MORE IMPORTANT THAN JOHN'S LIFE. AND, THAT PROOF HAS TO BE SHOWN THAT PRODUCT CAUSED HIS DEATH. HIS FRIENDS & I ALL KNOW THE RECALL WAS CAUSE OF HIS DEATH ATTACHED ACCIDENT REPORT & RECALL NOTICE. TRIUMPH HAS NOT BEEN CONTACTED AS ATTORNEYS SAID THERE WAS NO CASE. *TT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JS *TR
Mfg Campaign: 11071881
Recall Date: Feb 9, 2018
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