Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Triumph Motorcycles America, Ltd
Safety Issue:
Triumph Motorcycles America, LTD (Triumph) is recalling certain 2016-2017 Bonneville T120 and Bonneville T120 Black motorcycles. During use, the heated hand grips may expand and cause the throttle to stick open.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB 546
Recall Date: Jan 16, 2017
Triumph Motorcycles America, Ltd
Safety Issue:
Triumph Motorcycles America, LTD (Triumph) is recalling certain accessory Adjustable Brake Levers, sold as part of an aftermarket lever replacement kit, part number A2021334. These brake levers are intended for installation on 2016 and 2017 Thruxton 1200, Street Twin, Bonneville T120, and Bonneville T120 Black motorcycles. Under certain conditions, the brake levers may contact the handlebar before maximum braking force is applied.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jun 13, 2016
Consumer Complaints
2 ComplaintsTriumph Motorcycles America, Ltd.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2017 Triumph Bonneville. The contact stated that while riding at an undisclosed speed, the motorcycle lost motive power while making turns. The motorcycle was taken to the dealer, where it was diagnosed that the wiring harness was faulty and needed to be replaced. The motorcycle was then taken to an independent mechanic, who connected a split wire from the wiring harness; however, the failure recurred. The motorcycle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 3,500.
Corrective Action:
The contact owns a 2017 Triumph Bonneville. The contact stated that while riding at an undisclosed speed, the motorcycle lost motive power while making turns. The motorcycle was taken to the dealer, where it was diagnosed that the wiring harness was faulty and needed to be replaced. The motorcycle was then taken to an independent mechanic, who connected a split wire from the wiring harness; however, the failure recurred. The motorcycle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 3,500.
Additional Notes:
The contact owns a 2017 Triumph Bonneville. The contact stated that while riding at an undisclosed speed, the motorcycle lost motive power while making turns. The motorcycle was taken to the dealer, where it was diagnosed that the wiring harness was faulty and needed to be replaced. The motorcycle was then taken to an independent mechanic, who connected a split wire from the wiring harness; however, the failure recurred. The motorcycle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 3,500.
Mfg Campaign: 11498301
Recall Date: Dec 20, 2022
Triumph Motorcycles America, Ltd.
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2017 TRIUMPH BONNEVILLE. WHILE DRIVING 15 MPH, THE STEERING SEIZED WHEN THE THROTTLE WAS RELEASED. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 17V035000 (STEERING). THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OF REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000. *TT CONSUMER STATED THE THROTTLE WOULD STICK "ON" WHILE DRIVING THE MOTORCYCLE, WHEN USING THE HEATED GRIP WARMERS. EVEN WHEN CONSUMER RELEASED THE THROTTLE (GAS), IT WOULD STAY IN THE "ON POSITION AND WOULD ACCELERATE . CONSUMER HAS PAID TO HAVE IT FIXED. THE VIN PROVIDED HAS NO DISPLAYABLE RECORDS.*JB
Corrective Action:
TL* THE CONTACT OWNS A 2017 TRIUMPH BONNEVILLE. WHILE DRIVING 15 MPH, THE STEERING SEIZED WHEN THE THROTTLE WAS RELEASED. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 17V035000 (STEERING). THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OF REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000. *TT CONSUMER STATED THE THROTTLE WOULD STICK "ON" WHILE DRIVING THE MOTORCYCLE, WHEN USING THE HEATED GRIP WARMERS. EVEN WHEN CONSUMER RELEASED THE THROTTLE (GAS), IT WOULD STAY IN THE "ON POSITION AND WOULD ACCELERATE . CONSUMER HAS PAID TO HAVE IT FIXED. THE VIN PROVIDED HAS NO DISPLAYABLE RECORDS.*JB
Additional Notes:
TL* THE CONTACT OWNS A 2017 TRIUMPH BONNEVILLE. WHILE DRIVING 15 MPH, THE STEERING SEIZED WHEN THE THROTTLE WAS RELEASED. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 17V035000 (STEERING). THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OF REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000. *TT CONSUMER STATED THE THROTTLE WOULD STICK "ON" WHILE DRIVING THE MOTORCYCLE, WHEN USING THE HEATED GRIP WARMERS. EVEN WHEN CONSUMER RELEASED THE THROTTLE (GAS), IT WOULD STAY IN THE "ON POSITION AND WOULD ACCELERATE . CONSUMER HAS PAID TO HAVE IT FIXED. THE VIN PROVIDED HAS NO DISPLAYABLE RECORDS.*JB
Mfg Campaign: 11174734
Recall Date: Feb 6, 2019
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