Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Triumph Motorcycles America, Ltd
Safety Issue:
Triumph Motorcycles America, LTD (Triumph) is recalling certain 2016-2017 Bonneville T120 and Bonneville T120 Black motorcycles. During use, the heated hand grips may expand and cause the throttle to stick open.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB 546
Recall Date: Jan 16, 2017
Triumph Motorcycles America, Ltd
Safety Issue:
Triumph Motorcycles America, LTD (Triumph) is recalling certain accessory Adjustable Brake Levers, sold as part of an aftermarket lever replacement kit, part number A2021334. These brake levers are intended for installation on 2016 and 2017 Thruxton 1200, Street Twin, Bonneville T120, and Bonneville T120 Black motorcycles. Under certain conditions, the brake levers may contact the handlebar before maximum braking force is applied.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jun 13, 2016
Consumer Complaints
2 ComplaintsTriumph Motorcycles America, Ltd.
Defect Description:
POWER TRAIN
Potential Consequences:
Shifter mechanism has failed suddenly and permanently for the third time. It was repaired under warranty the first two times.
Corrective Action:
Shifter mechanism has failed suddenly and permanently for the third time. It was repaired under warranty the first two times.
Additional Notes:
Shifter mechanism has failed suddenly and permanently for the third time. It was repaired under warranty the first two times.
Mfg Campaign: 11538219
Recall Date: Aug 13, 2023
Triumph Motorcycles America, Ltd.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THERE IS NO GAP BETWEEN THE BAR END CAP AND THE THROTTLE GRIP. WHEN TEMPERATURES ARE HIGH OR THE HEATED GRIPS ARE TURNED ON THE GRIPS EXPAND, AS IF THE MOTORCYCLE HAS CRUISE CONTROL. THE GRIPS CAN ALSO CAUSE THE THROTTLE TO STAY WIDE OPEN. THE BIKE IS A T-120 BLACK WHICH COMES WITH HEATED GRIPS STANDARD. ATTACHED ARE TWO IMAGES. ONE SHOWS MY BIKE WITH NO GAP BETWEEN THE END CAP AND GRIP; THE OTHER IS A BIKE ON A DEALERS SHOWROOM FLOOR.
Corrective Action:
THERE IS NO GAP BETWEEN THE BAR END CAP AND THE THROTTLE GRIP. WHEN TEMPERATURES ARE HIGH OR THE HEATED GRIPS ARE TURNED ON THE GRIPS EXPAND, AS IF THE MOTORCYCLE HAS CRUISE CONTROL. THE GRIPS CAN ALSO CAUSE THE THROTTLE TO STAY WIDE OPEN. THE BIKE IS A T-120 BLACK WHICH COMES WITH HEATED GRIPS STANDARD. ATTACHED ARE TWO IMAGES. ONE SHOWS MY BIKE WITH NO GAP BETWEEN THE END CAP AND GRIP; THE OTHER IS A BIKE ON A DEALERS SHOWROOM FLOOR.
Additional Notes:
THERE IS NO GAP BETWEEN THE BAR END CAP AND THE THROTTLE GRIP. WHEN TEMPERATURES ARE HIGH OR THE HEATED GRIPS ARE TURNED ON THE GRIPS EXPAND, AS IF THE MOTORCYCLE HAS CRUISE CONTROL. THE GRIPS CAN ALSO CAUSE THE THROTTLE TO STAY WIDE OPEN. THE BIKE IS A T-120 BLACK WHICH COMES WITH HEATED GRIPS STANDARD. ATTACHED ARE TWO IMAGES. ONE SHOWS MY BIKE WITH NO GAP BETWEEN THE END CAP AND GRIP; THE OTHER IS A BIKE ON A DEALERS SHOWROOM FLOOR.
Mfg Campaign: 10925706
Recall Date: Nov 14, 2016
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