Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tiffin Motorhomes, Inc.
Safety Issue:
Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2018-2022 Allegro Breeze, Allegro Red, Allegro, Allegro Bus, Phaeton, and 2018-2021 Zephyr recreational vehicles. The sofa seat belts may not have been installed correctly, which could result in unsecured passengers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: TIF-118
Recall Date: Sep 1, 2021
Tiffin Motorhomes, Inc.
Safety Issue:
Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2017-2021 Bus and Phaeton vehicles. The sealing washer may not seat correctly in the pilot bore, allowing the high pressure fuel rail assembly to leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: TIF-116
Recall Date: Apr 30, 2021
Tiffin Motorhomes, Inc.
Safety Issue:
Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2018-2019 Phaeton, Allegro Bus, and Zephyr motorhomes. The alternating current electrical wires may have been improperly secured in the Energy Management Module, causing increased electrical resistance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: TIFF-111
Recall Date: Mar 22, 2019
Tiffin Motorhomes, Inc.
Safety Issue:
Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2018-2019 Tiffin Allegro RED, Allegro Open Road, Breeze, Bus, Phaeton, and Zephyr motorhomes. The entry door on these vehicles may have been improperly assembled, allowing the door to open while the vehicle is moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: TIF-110
Recall Date: May 25, 2018
Consumer Complaints
3 ComplaintsTiffin Motorhomes, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I recently experienced a failure of the Dash A/C on the ref RV. After calling Freightliner, Savannah to find our if they serviced Dash A/C’s, which they informed me they did, I decided to have it inspected locally to rule out a quick fix like recharge the refrigerant. The Mobile RV Mechanic, whom I have used several times previously and is very competent, troubleshot the system and found that the A/C compressor was not engaging. He then found that there was only .2V to the compressor clutch plug. Suspecting the PDM, he called Freightliner Tech services to determine the location of the PDM on this model. They informed him that there was a recall, FL917A, on this VIN that might well be the root of the problem. I was never informed of the recall, either by mail or during the two previous times I have had the RV into Freightliner, Savannah for other recall service or when I called to ask about Dash A/C service. I confirmed my registration with Freightliner for the Referenced VIN. The Subj recall states that if work has been performed prior to receiving the recall, Freightliner will reimburse the owner of that work. Freightliner has refused to reimburse me stating that the technican did not repair the failure. When, in fact, the real failure was Freightliner's failure to notify me of the recall and the technican did fix that. Freightliner owes me the $400.00 I paid to find out there was a recall to fix the Dash A/C.
Corrective Action:
I recently experienced a failure of the Dash A/C on the ref RV. After calling Freightliner, Savannah to find our if they serviced Dash A/C’s, which they informed me they did, I decided to have it inspected locally to rule out a quick fix like recharge the refrigerant. The Mobile RV Mechanic, whom I have used several times previously and is very competent, troubleshot the system and found that the A/C compressor was not engaging. He then found that there was only .2V to the compressor clutch plug. Suspecting the PDM, he called Freightliner Tech services to determine the location of the PDM on this model. They informed him that there was a recall, FL917A, on this VIN that might well be the root of the problem. I was never informed of the recall, either by mail or during the two previous times I have had the RV into Freightliner, Savannah for other recall service or when I called to ask about Dash A/C service. I confirmed my registration with Freightliner for the Referenced VIN. The Subj recall states that if work has been performed prior to receiving the recall, Freightliner will reimburse the owner of that work. Freightliner has refused to reimburse me stating that the technican did not repair the failure. When, in fact, the real failure was Freightliner's failure to notify me of the recall and the technican did fix that. Freightliner owes me the $400.00 I paid to find out there was a recall to fix the Dash A/C.
Additional Notes:
I recently experienced a failure of the Dash A/C on the ref RV. After calling Freightliner, Savannah to find our if they serviced Dash A/C’s, which they informed me they did, I decided to have it inspected locally to rule out a quick fix like recharge the refrigerant. The Mobile RV Mechanic, whom I have used several times previously and is very competent, troubleshot the system and found that the A/C compressor was not engaging. He then found that there was only .2V to the compressor clutch plug. Suspecting the PDM, he called Freightliner Tech services to determine the location of the PDM on this model. They informed him that there was a recall, FL917A, on this VIN that might well be the root of the problem. I was never informed of the recall, either by mail or during the two previous times I have had the RV into Freightliner, Savannah for other recall service or when I called to ask about Dash A/C service. I confirmed my registration with Freightliner for the Referenced VIN. The Subj recall states that if work has been performed prior to receiving the recall, Freightliner will reimburse the owner of that work. Freightliner has refused to reimburse me stating that the technican did not repair the failure. When, in fact, the real failure was Freightliner's failure to notify me of the recall and the technican did fix that. Freightliner owes me the $400.00 I paid to find out there was a recall to fix the Dash A/C.
Mfg Campaign: 11549341
Recall Date: Oct 11, 2023
Tiffin Motorhomes, Inc.
Defect Description:
ENGINE
Potential Consequences:
Engine Fault Codes 3364, 3031 & 1761. DEF Head Senor Failed. Derated the engine. Travel speed reduced to 5 MPH. Replacement Part backorder from Tiffin Motorhomes. Limited information when availability.
Corrective Action:
Engine Fault Codes 3364, 3031 & 1761. DEF Head Senor Failed. Derated the engine. Travel speed reduced to 5 MPH. Replacement Part backorder from Tiffin Motorhomes. Limited information when availability.
Additional Notes:
Engine Fault Codes 3364, 3031 & 1761. DEF Head Senor Failed. Derated the engine. Travel speed reduced to 5 MPH. Replacement Part backorder from Tiffin Motorhomes. Limited information when availability.
Mfg Campaign: 11425781
Recall Date: Jul 21, 2021
Tiffin Motorhomes, Inc.
Defect Description:
WHEELS
Potential Consequences:
TL* THE CONTACT OWNS 2019 TIFFIN PHAETON 35BH. THE CONTACT WAS DRIVING AT APPROXIMATELY 54 MPH WHEN THE TMPS INDICATED THAT THE REAR PASSENGER TIRE PRESSURE WAS LOW. UPON STOPPING THE VEHICLE AND INVESTIGATING, THE CONTACT NOTICED THAT REAR PASSENGER'S SIDE VALVE STEM EXTENSION INNER TIRE WAS DISLODGED. THE CONTACT ALSO NOTICED THAT THE REAR DRIVER SIDE STABILIZER WAS ALSO DISLODGED BUT NO AIR WAS LOST. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V194000 (TIRES). THE CONTACT WAS INFORMED TO EMAIL PICTURES OF THE FAILURE. THE VEHICLE WAS TAKEN TO VELOCITY TRUCK CENTER-OXNARD (2501 CAMINO DEL SOL, OXNARD, CA 93030) WHERE THE REAR DRIVER AND PASSENGER SIDE RIMS WERE REPLACED. THE CONTACT STATED THE FAILURE RECURRED WHILE AWAITING A RESOLUTION FROM THE MANUFACTURER. THE APPROXIMATE FAILURE MILEAGE WAS 8,800.
Corrective Action:
TL* THE CONTACT OWNS 2019 TIFFIN PHAETON 35BH. THE CONTACT WAS DRIVING AT APPROXIMATELY 54 MPH WHEN THE TMPS INDICATED THAT THE REAR PASSENGER TIRE PRESSURE WAS LOW. UPON STOPPING THE VEHICLE AND INVESTIGATING, THE CONTACT NOTICED THAT REAR PASSENGER'S SIDE VALVE STEM EXTENSION INNER TIRE WAS DISLODGED. THE CONTACT ALSO NOTICED THAT THE REAR DRIVER SIDE STABILIZER WAS ALSO DISLODGED BUT NO AIR WAS LOST. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V194000 (TIRES). THE CONTACT WAS INFORMED TO EMAIL PICTURES OF THE FAILURE. THE VEHICLE WAS TAKEN TO VELOCITY TRUCK CENTER-OXNARD (2501 CAMINO DEL SOL, OXNARD, CA 93030) WHERE THE REAR DRIVER AND PASSENGER SIDE RIMS WERE REPLACED. THE CONTACT STATED THE FAILURE RECURRED WHILE AWAITING A RESOLUTION FROM THE MANUFACTURER. THE APPROXIMATE FAILURE MILEAGE WAS 8,800.
Additional Notes:
TL* THE CONTACT OWNS 2019 TIFFIN PHAETON 35BH. THE CONTACT WAS DRIVING AT APPROXIMATELY 54 MPH WHEN THE TMPS INDICATED THAT THE REAR PASSENGER TIRE PRESSURE WAS LOW. UPON STOPPING THE VEHICLE AND INVESTIGATING, THE CONTACT NOTICED THAT REAR PASSENGER'S SIDE VALVE STEM EXTENSION INNER TIRE WAS DISLODGED. THE CONTACT ALSO NOTICED THAT THE REAR DRIVER SIDE STABILIZER WAS ALSO DISLODGED BUT NO AIR WAS LOST. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V194000 (TIRES). THE CONTACT WAS INFORMED TO EMAIL PICTURES OF THE FAILURE. THE VEHICLE WAS TAKEN TO VELOCITY TRUCK CENTER-OXNARD (2501 CAMINO DEL SOL, OXNARD, CA 93030) WHERE THE REAR DRIVER AND PASSENGER SIDE RIMS WERE REPLACED. THE CONTACT STATED THE FAILURE RECURRED WHILE AWAITING A RESOLUTION FROM THE MANUFACTURER. THE APPROXIMATE FAILURE MILEAGE WAS 8,800.
Mfg Campaign: 11302307
Recall Date: Jan 27, 2020
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury