TIFFIN BUS 2020

Complete listing of complaints and recalls for this vehicle

1
Complaints
4
Recalls

Complaints & Recalls

1 Complaints 4 Recalls

Official Safety Recalls - Important!

4 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Tiffin Motorhomes, Inc.
NHTSA Campaign: 21V306000 SAFETY RECALL
3.2K Vehicles Affected
Recall Date: Apr 30, 2021
Safety Issue:

Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2017-2021 Bus and Phaeton vehicles. The sealing washer may not seat correctly in the pilot bore, allowing the high pressure fuel rail assembly to leak.

Potential Risk:
A fuel leak in the presence of an ignition source increases the risk of a fire.
FREE Recall Solution:
Tiffin will work with Cummins to inspect the rail threads , and replace the rail and fuel lines if damage is found, free of charge. Owner notification letters were mailed August 11, 2021. Owners may contact Tiffin customer service at 1-256-356-8661.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local TIFFIN dealer to schedule your FREE recall repair.
Manufacturer: TIFFIN
Mfg Campaign: TIF-116
Notice Date: Aug 11, 2021
Recall Date: Apr 30, 2021
Tiffin Motorhomes, Inc.
NHTSA Campaign: 20V534000 SAFETY RECALL
8 Vehicles Affected
Recall Date: Sep 2, 2020
Safety Issue:

Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2020 Bus and Phaeton motorhomes. The steering pinch bolts may not have been properly tightened.

Potential Risk:
A loose steering pinch bolt can result in a loss of steering control, increasing the risk of a crash.
FREE Recall Solution:
Tiffin will notify owners, and dealers will tighten the steering bolts to specification, free of charge. The recall began August 27, 2020. Owners may contact Tiffin customer service at 1-256-356-8661.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local TIFFIN dealer to schedule your FREE recall repair.
Manufacturer: TIFFIN
Notice Date: Aug 27, 2020
Recall Date: Sep 2, 2020
Tiffin Motorhomes, Inc.
NHTSA Campaign: 20V433000 SAFETY RECALL
643 Vehicles Affected
Recall Date: Jul 28, 2020
Safety Issue:

Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2019-2020 Tiffin Bus and 2018-2020 Zephyr motorhomes. The windshield wipers may not work due to the control module being improperly wired.

Potential Risk:
The wipers may stop working during inclement weather, causing limited visibility, increasing the risk of a crash.
FREE Recall Solution:
Tiffin will notify owners, and dealers will inspect the control module, correcting the wiring as needed, free of charge. The recall began August 13, 2020. Owners may contact Tiffin customer service at 1-256-356-8661.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local TIFFIN dealer to schedule your FREE recall repair.
Manufacturer: TIFFIN
Notice Date: Aug 13, 2020
Recall Date: Jul 28, 2020

Consumer Complaints

1 Complaint
Tiffin Motorhomes, Inc.
Campaign: 11428586 Other
Aug 10, 2021
Defect Description:

ENGINE

Potential Consequences:

DEF "Head" sensor failure resulting in power reduction to 5%. Due to faulty def head sensors the vehicle will experience power loss dropping to 5% load. These sensors do nothing but measure DEF fluid level and temperature in it's tank. DEF continues to be supplied to the exhaust meeting all EPA regulations in place at this time, BUT the Engine ECU will shut you down leaving you stranded. Problems with micro chip shortages have left many stranded with nothing in place to help them get "home".. We are talking weeks to Months in some cases only to have the def head finally replaced only to fail again with in a couple thousand miles. Emissions are not effected, but "Shaw Development" (DEF Head manufacturer ) Nor Cummins (engine manufacturer) has not done anything to prompt the EPA to allow a work around for this problem. Emergency Response vehicles do have programing in their ECU which allow them to operate normally until new parts are available. Why not for the thousands of Motor Home owners as well as over the road trucks which are effected as well. It's not a question of if this will happen, it's a question of when this will happen.

Corrective Action:

DEF "Head" sensor failure resulting in power reduction to 5%. Due to faulty def head sensors the vehicle will experience power loss dropping to 5% load. These sensors do nothing but measure DEF fluid level and temperature in it's tank. DEF continues to be supplied to the exhaust meeting all EPA regulations in place at this time, BUT the Engine ECU will shut you down leaving you stranded. Problems with micro chip shortages have left many stranded with nothing in place to help them get "home".. We are talking weeks to Months in some cases only to have the def head finally replaced only to fail again with in a couple thousand miles. Emissions are not effected, but "Shaw Development" (DEF Head manufacturer ) Nor Cummins (engine manufacturer) has not done anything to prompt the EPA to allow a work around for this problem. Emergency Response vehicles do have programing in their ECU which allow them to operate normally until new parts are available. Why not for the thousands of Motor Home owners as well as over the road trucks which are effected as well. It's not a question of if this will happen, it's a question of when this will happen.

Additional Notes:

DEF "Head" sensor failure resulting in power reduction to 5%. Due to faulty def head sensors the vehicle will experience power loss dropping to 5% load. These sensors do nothing but measure DEF fluid level and temperature in it's tank. DEF continues to be supplied to the exhaust meeting all EPA regulations in place at this time, BUT the Engine ECU will shut you down leaving you stranded. Problems with micro chip shortages have left many stranded with nothing in place to help them get "home".. We are talking weeks to Months in some cases only to have the def head finally replaced only to fail again with in a couple thousand miles. Emissions are not effected, but "Shaw Development" (DEF Head manufacturer ) Nor Cummins (engine manufacturer) has not done anything to prompt the EPA to allow a work around for this problem. Emergency Response vehicles do have programing in their ECU which allow them to operate normally until new parts are available. Why not for the thousands of Motor Home owners as well as over the road trucks which are effected as well. It's not a question of if this will happen, it's a question of when this will happen.

Manufacturer: TIFFIN
Mfg Campaign: 11428586
Notice Date: Aug 10, 2021
Recall Date: Aug 10, 2021

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