Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tiffin Motorhomes, Inc.
Safety Issue:
Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2017-2021 Bus and Phaeton vehicles. The sealing washer may not seat correctly in the pilot bore, allowing the high pressure fuel rail assembly to leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: TIF-116
Recall Date: Apr 30, 2021
Tiffin Motorhomes, Inc.
Safety Issue:
Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2020 Bus and Phaeton motorhomes. The steering pinch bolts may not have been properly tightened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 2, 2020
Tiffin Motorhomes, Inc.
Safety Issue:
Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2019-2020 Tiffin Bus and 2018-2020 Zephyr motorhomes. The windshield wipers may not work due to the control module being improperly wired.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jul 28, 2020
Consumer Complaints
1 ComplaintTiffin Motorhomes, Inc.
Defect Description:
ENGINE
Potential Consequences:
DEF "Head" sensor failure resulting in power reduction to 5%. Due to faulty def head sensors the vehicle will experience power loss dropping to 5% load. These sensors do nothing but measure DEF fluid level and temperature in it's tank. DEF continues to be supplied to the exhaust meeting all EPA regulations in place at this time, BUT the Engine ECU will shut you down leaving you stranded. Problems with micro chip shortages have left many stranded with nothing in place to help them get "home".. We are talking weeks to Months in some cases only to have the def head finally replaced only to fail again with in a couple thousand miles. Emissions are not effected, but "Shaw Development" (DEF Head manufacturer ) Nor Cummins (engine manufacturer) has not done anything to prompt the EPA to allow a work around for this problem. Emergency Response vehicles do have programing in their ECU which allow them to operate normally until new parts are available. Why not for the thousands of Motor Home owners as well as over the road trucks which are effected as well. It's not a question of if this will happen, it's a question of when this will happen.
Corrective Action:
DEF "Head" sensor failure resulting in power reduction to 5%. Due to faulty def head sensors the vehicle will experience power loss dropping to 5% load. These sensors do nothing but measure DEF fluid level and temperature in it's tank. DEF continues to be supplied to the exhaust meeting all EPA regulations in place at this time, BUT the Engine ECU will shut you down leaving you stranded. Problems with micro chip shortages have left many stranded with nothing in place to help them get "home".. We are talking weeks to Months in some cases only to have the def head finally replaced only to fail again with in a couple thousand miles. Emissions are not effected, but "Shaw Development" (DEF Head manufacturer ) Nor Cummins (engine manufacturer) has not done anything to prompt the EPA to allow a work around for this problem. Emergency Response vehicles do have programing in their ECU which allow them to operate normally until new parts are available. Why not for the thousands of Motor Home owners as well as over the road trucks which are effected as well. It's not a question of if this will happen, it's a question of when this will happen.
Additional Notes:
DEF "Head" sensor failure resulting in power reduction to 5%. Due to faulty def head sensors the vehicle will experience power loss dropping to 5% load. These sensors do nothing but measure DEF fluid level and temperature in it's tank. DEF continues to be supplied to the exhaust meeting all EPA regulations in place at this time, BUT the Engine ECU will shut you down leaving you stranded. Problems with micro chip shortages have left many stranded with nothing in place to help them get "home".. We are talking weeks to Months in some cases only to have the def head finally replaced only to fail again with in a couple thousand miles. Emissions are not effected, but "Shaw Development" (DEF Head manufacturer ) Nor Cummins (engine manufacturer) has not done anything to prompt the EPA to allow a work around for this problem. Emergency Response vehicles do have programing in their ECU which allow them to operate normally until new parts are available. Why not for the thousands of Motor Home owners as well as over the road trucks which are effected as well. It's not a question of if this will happen, it's a question of when this will happen.
Mfg Campaign: 11428586
Recall Date: Aug 10, 2021
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