Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tiffin Motorhomes, Inc.
Safety Issue:
Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2020-2022 Allegro Red motorhomes. The patio awning may have been improperly installed, allowing it to detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: TIF-121
Recall Date: Feb 2, 2022
Tiffin Motorhomes, Inc.
Safety Issue:
Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2018-2022 Allegro Breeze, Allegro Red, Allegro, Allegro Bus, Phaeton, and 2018-2021 Zephyr recreational vehicles. The sofa seat belts may not have been installed correctly, which could result in unsecured passengers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: TIF-118
Recall Date: Sep 1, 2021
Consumer Complaints
4 ComplaintsTiffin Motorhomes, Inc.
Defect Description:
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Potential Consequences:
The contact owns a 2020 Tiffin Allegro Red RV constructed on a 2020 Freightliner XC Modular Chassis. The contact stated that the instrument cluster display had started to delaminate. The contact stated that the delamination was on the left side of the display screen and was moving across the display and was causing a bubble on the instrument cluster. The contact stated that some of the instrument gauges were blurred out due to the failure. The contact had not taken the RV to a local dealer or independent mechanic. The RV was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 46,000.
Corrective Action:
The contact owns a 2020 Tiffin Allegro Red RV constructed on a 2020 Freightliner XC Modular Chassis. The contact stated that the instrument cluster display had started to delaminate. The contact stated that the delamination was on the left side of the display screen and was moving across the display and was causing a bubble on the instrument cluster. The contact stated that some of the instrument gauges were blurred out due to the failure. The contact had not taken the RV to a local dealer or independent mechanic. The RV was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 46,000.
Additional Notes:
The contact owns a 2020 Tiffin Allegro Red RV constructed on a 2020 Freightliner XC Modular Chassis. The contact stated that the instrument cluster display had started to delaminate. The contact stated that the delamination was on the left side of the display screen and was moving across the display and was causing a bubble on the instrument cluster. The contact stated that some of the instrument gauges were blurred out due to the failure. The contact had not taken the RV to a local dealer or independent mechanic. The RV was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 46,000.
Mfg Campaign: 11603367
Recall Date: Jul 19, 2024
Tiffin Motorhomes, Inc.
Defect Description:
TIRES:VALVE
Potential Consequences:
The contact owns a 2020 Tiffin Allegro Red attached to a 2020 Freightliner XC-M. The contact initially received notification of NHTSA Campaign Number: 21V921000 (Tires). The vehicle was taken to an RV dealer to be serviced under recall. Upon return of the motorhome, the contact discovered that the valve stem located on both the rear driver’s and passenger’s tires could not be accessed. The contact noted that the failure could lead to a failure since both rear tires could no longer be checked or inflated to monitor the tire pressure as needed. The manufacturer was notified about the issue and informed the contact that the recall repair was performed correctly; and offered no further assistance. The vehicle was not repaired. The contact had not experienced the failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2020 Tiffin Allegro Red attached to a 2020 Freightliner XC-M. The contact initially received notification of NHTSA Campaign Number: 21V921000 (Tires). The vehicle was taken to an RV dealer to be serviced under recall. Upon return of the motorhome, the contact discovered that the valve stem located on both the rear driver’s and passenger’s tires could not be accessed. The contact noted that the failure could lead to a failure since both rear tires could no longer be checked or inflated to monitor the tire pressure as needed. The manufacturer was notified about the issue and informed the contact that the recall repair was performed correctly; and offered no further assistance. The vehicle was not repaired. The contact had not experienced the failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2020 Tiffin Allegro Red attached to a 2020 Freightliner XC-M. The contact initially received notification of NHTSA Campaign Number: 21V921000 (Tires). The vehicle was taken to an RV dealer to be serviced under recall. Upon return of the motorhome, the contact discovered that the valve stem located on both the rear driver’s and passenger’s tires could not be accessed. The contact noted that the failure could lead to a failure since both rear tires could no longer be checked or inflated to monitor the tire pressure as needed. The manufacturer was notified about the issue and informed the contact that the recall repair was performed correctly; and offered no further assistance. The vehicle was not repaired. The contact had not experienced the failure. Parts distribution disconnect.
Mfg Campaign: 11477410
Recall Date: Aug 3, 2022
Tiffin Motorhomes, Inc.
Defect Description:
TIRES:VALVE
Potential Consequences:
This is in reference to NHTSA #21V-921. We received a recall letter from Daimler Trucks indicating that an inner rear tire support grommet and valve extension needs to be removed due to the possibility that the support grommet will fall out resulting in the potential failure of the inner tire valve extension. Daimler issued a similar recall in 2020 which was related to the same issue but the remedy was to replace and or reinstall the grommet. In our case a service center installed the grommet and used RTV to hold it in place. The recall states that if the grommet is not removed the Owner takes on the liability for a failure. The issue with the removal of the extension and grommet make it impossible to use a cap based tire monitor sensor since the chassis was not equipped with internal tire sensors. This creates another safety issue in that the inner tires cannot be monitored. Daimler has not provided an option to have internal sensors installed along with a means to monitor the pressure.
Corrective Action:
This is in reference to NHTSA #21V-921. We received a recall letter from Daimler Trucks indicating that an inner rear tire support grommet and valve extension needs to be removed due to the possibility that the support grommet will fall out resulting in the potential failure of the inner tire valve extension. Daimler issued a similar recall in 2020 which was related to the same issue but the remedy was to replace and or reinstall the grommet. In our case a service center installed the grommet and used RTV to hold it in place. The recall states that if the grommet is not removed the Owner takes on the liability for a failure. The issue with the removal of the extension and grommet make it impossible to use a cap based tire monitor sensor since the chassis was not equipped with internal tire sensors. This creates another safety issue in that the inner tires cannot be monitored. Daimler has not provided an option to have internal sensors installed along with a means to monitor the pressure.
Additional Notes:
This is in reference to NHTSA #21V-921. We received a recall letter from Daimler Trucks indicating that an inner rear tire support grommet and valve extension needs to be removed due to the possibility that the support grommet will fall out resulting in the potential failure of the inner tire valve extension. Daimler issued a similar recall in 2020 which was related to the same issue but the remedy was to replace and or reinstall the grommet. In our case a service center installed the grommet and used RTV to hold it in place. The recall states that if the grommet is not removed the Owner takes on the liability for a failure. The issue with the removal of the extension and grommet make it impossible to use a cap based tire monitor sensor since the chassis was not equipped with internal tire sensors. This creates another safety issue in that the inner tires cannot be monitored. Daimler has not provided an option to have internal sensors installed along with a means to monitor the pressure.
Mfg Campaign: 11448577
Recall Date: Jan 24, 2022
Tiffin Motorhomes, Inc.
Defect Description:
STEERING
Potential Consequences:
I HAVE A 2020 TIFFIN MOTORHOME W/360 ENGINE ON A FRIEGHTLINGER CHASSIS. SHORTLY AFTER PURCHASE, HAD LOUD GRINDING AND FLUID NOISE EVERY TIME I MADE LEFT OR RIGHT TURN. SOUNDS EXACTY LIKE A VEHICLE W/NO OR LOW STEERING FLUID. IN FREIGHLINE SHOP IN SACRAMENTO, CA FOR TWO MONTHS THEY CHANGED STEERING GEAR BOX TWICE AND ON THE THIRD TIME TOOK GEAR BOX OFF AGAIN TOOK GEAR OUT AND SENT BACK TO MFG. ALONG W/TECH. RETURNED W/GEAR SAME PROBLEM. CHANGED POWER STEERING PUMP AND ALL LINES AND FITTINGS---SAME I WAS TOLD TO PICK UP COACH AND THEY MAY GET BACK TO ME---NOT SO [XXX] OF FRIEGHTLINER HAS TOLD ME HE WOULD KEEP IN INFORMED [XXX] NEVER A CALL BACK. [XXX] OF SACRAMENTO [XXX] MGR WILL KNOW ALL THE WORK THAT WAS DONE AND IS STILL THE SAME AS THE DAY IT WENT TO THE SHOP. MY VIN [XXX] --ON LINE FORUMS BY BOBKATGIFTS, MAY 26 IN CHASSIS READS FREIGHTLINE VERY NOISY STEERING GEAR BOX. THEIR WERE OTHER COACHES IN SACRAMENTO SHOP THAT HAD SAME PROBLEM--FREIGHTLINE TELLS ME THEY JUST DONT HAVE A FIX. [XXX] TELLS ME NOT MY PROBLEM CALL [XXX] OF FREIGHTLINER [XXX]HE COULD CARE LESS SO I HAVE A 300,000 COACH THAT I HATE BUT CANT GET RID OF AND WOULD TAKE A GREAT LOSS ON SALE OR TRADE. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
I HAVE A 2020 TIFFIN MOTORHOME W/360 ENGINE ON A FRIEGHTLINGER CHASSIS. SHORTLY AFTER PURCHASE, HAD LOUD GRINDING AND FLUID NOISE EVERY TIME I MADE LEFT OR RIGHT TURN. SOUNDS EXACTY LIKE A VEHICLE W/NO OR LOW STEERING FLUID. IN FREIGHLINE SHOP IN SACRAMENTO, CA FOR TWO MONTHS THEY CHANGED STEERING GEAR BOX TWICE AND ON THE THIRD TIME TOOK GEAR BOX OFF AGAIN TOOK GEAR OUT AND SENT BACK TO MFG. ALONG W/TECH. RETURNED W/GEAR SAME PROBLEM. CHANGED POWER STEERING PUMP AND ALL LINES AND FITTINGS---SAME I WAS TOLD TO PICK UP COACH AND THEY MAY GET BACK TO ME---NOT SO [XXX] OF FRIEGHTLINER HAS TOLD ME HE WOULD KEEP IN INFORMED [XXX] NEVER A CALL BACK. [XXX] OF SACRAMENTO [XXX] MGR WILL KNOW ALL THE WORK THAT WAS DONE AND IS STILL THE SAME AS THE DAY IT WENT TO THE SHOP. MY VIN [XXX] --ON LINE FORUMS BY BOBKATGIFTS, MAY 26 IN CHASSIS READS FREIGHTLINE VERY NOISY STEERING GEAR BOX. THEIR WERE OTHER COACHES IN SACRAMENTO SHOP THAT HAD SAME PROBLEM--FREIGHTLINE TELLS ME THEY JUST DONT HAVE A FIX. [XXX] TELLS ME NOT MY PROBLEM CALL [XXX] OF FREIGHTLINER [XXX]HE COULD CARE LESS SO I HAVE A 300,000 COACH THAT I HATE BUT CANT GET RID OF AND WOULD TAKE A GREAT LOSS ON SALE OR TRADE. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
I HAVE A 2020 TIFFIN MOTORHOME W/360 ENGINE ON A FRIEGHTLINGER CHASSIS. SHORTLY AFTER PURCHASE, HAD LOUD GRINDING AND FLUID NOISE EVERY TIME I MADE LEFT OR RIGHT TURN. SOUNDS EXACTY LIKE A VEHICLE W/NO OR LOW STEERING FLUID. IN FREIGHLINE SHOP IN SACRAMENTO, CA FOR TWO MONTHS THEY CHANGED STEERING GEAR BOX TWICE AND ON THE THIRD TIME TOOK GEAR BOX OFF AGAIN TOOK GEAR OUT AND SENT BACK TO MFG. ALONG W/TECH. RETURNED W/GEAR SAME PROBLEM. CHANGED POWER STEERING PUMP AND ALL LINES AND FITTINGS---SAME I WAS TOLD TO PICK UP COACH AND THEY MAY GET BACK TO ME---NOT SO [XXX] OF FRIEGHTLINER HAS TOLD ME HE WOULD KEEP IN INFORMED [XXX] NEVER A CALL BACK. [XXX] OF SACRAMENTO [XXX] MGR WILL KNOW ALL THE WORK THAT WAS DONE AND IS STILL THE SAME AS THE DAY IT WENT TO THE SHOP. MY VIN [XXX] --ON LINE FORUMS BY BOBKATGIFTS, MAY 26 IN CHASSIS READS FREIGHTLINE VERY NOISY STEERING GEAR BOX. THEIR WERE OTHER COACHES IN SACRAMENTO SHOP THAT HAD SAME PROBLEM--FREIGHTLINE TELLS ME THEY JUST DONT HAVE A FIX. [XXX] TELLS ME NOT MY PROBLEM CALL [XXX] OF FREIGHTLINER [XXX]HE COULD CARE LESS SO I HAVE A 300,000 COACH THAT I HATE BUT CANT GET RID OF AND WOULD TAKE A GREAT LOSS ON SALE OR TRADE. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11440035
Recall Date: Nov 10, 2021
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