Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Thor Motor Coach
Safety Issue:
Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Nov 22, 2017
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2017-2018 Challenger, Axis, Chateau, Four Winds, Hurricane, Miramar, Palazzo, Tuscany, Vegas, Venetian, and Windsport motorhomes. The cargo carrying capacity (CCC) label on these vehicles may indicate an incorrect water capacity for the water heater/fresh water tank. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Tires and Rims for Motor vehicles over 10,000lbs."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RC000147
Recall Date: Oct 9, 2017
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2017 Ace, Hurricane, and Windsport motorhomes. The weight rating labels for the tow hitches on these vehicles indicate a 10,000lb weight capacity when the actual hitch capacity is 8,000lbs.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 10, 2017
Consumer Complaints
2 ComplaintsThor Motor Coach
Defect Description:
ENGINE
Potential Consequences:
Returned home from a weekend trip with the RV with no issues. Departing my home to return the RV to storage, as I was driving down the street, the RV engine stopped, no brakes, no lights, no steering, all gauges froze in position. There was NO warning lights, or other symptoms prior to the failure. Could not stop the vehicle without using the emergency brake. Vehicle would not restart. Vehicle was towed to a repair facility. Repair facility was able to start the vehicle, but could not duplicate failure.
Corrective Action:
Returned home from a weekend trip with the RV with no issues. Departing my home to return the RV to storage, as I was driving down the street, the RV engine stopped, no brakes, no lights, no steering, all gauges froze in position. There was NO warning lights, or other symptoms prior to the failure. Could not stop the vehicle without using the emergency brake. Vehicle would not restart. Vehicle was towed to a repair facility. Repair facility was able to start the vehicle, but could not duplicate failure.
Additional Notes:
Returned home from a weekend trip with the RV with no issues. Departing my home to return the RV to storage, as I was driving down the street, the RV engine stopped, no brakes, no lights, no steering, all gauges froze in position. There was NO warning lights, or other symptoms prior to the failure. Could not stop the vehicle without using the emergency brake. Vehicle would not restart. Vehicle was towed to a repair facility. Repair facility was able to start the vehicle, but could not duplicate failure.
Mfg Campaign: 11417389
Recall Date: May 17, 2021
Thor Motor Coach
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
TL* THE CONTACT OWNS A 2016 (NA) FORD F53. WHILE DRIVING 50 MPH IN THE RAIN, THE PASSENGER SIDE WINDSHIELD WIPER DISCONNECTED AND JAMMED INTO THE DRIVER'S SIDE WINDSHIELD WIPER. THE FAILURE CAUSED THE MECHANISM TO JAM AND THE WIPERS FAILED TO FUNCTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE DEALER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 (NA) FORD F53. WHILE DRIVING 50 MPH IN THE RAIN, THE PASSENGER SIDE WINDSHIELD WIPER DISCONNECTED AND JAMMED INTO THE DRIVER'S SIDE WINDSHIELD WIPER. THE FAILURE CAUSED THE MECHANISM TO JAM AND THE WIPERS FAILED TO FUNCTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE DEALER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 (NA) FORD F53. WHILE DRIVING 50 MPH IN THE RAIN, THE PASSENGER SIDE WINDSHIELD WIPER DISCONNECTED AND JAMMED INTO THE DRIVER'S SIDE WINDSHIELD WIPER. THE FAILURE CAUSED THE MECHANISM TO JAM AND THE WIPERS FAILED TO FUNCTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE DEALER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Mfg Campaign: 11231035
Recall Date: Jul 11, 2019
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