THOR MOTOR HURRICANE 2017

Complete listing of complaints and recalls for this vehicle

2
Complaints
4
Recalls

Complaints & Recalls

2 Complaints 4 Recalls

Official Safety Recalls - Important!

4 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Thor Motor Coach
NHTSA Campaign: 17V758000 SAFETY RECALL
110.4K Vehicles Affected
Recall Date: Nov 22, 2017
Safety Issue:

Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Potential Risk:
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
FREE Recall Solution:
Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local THOR MOTOR dealer to schedule your FREE recall repair.
Manufacturer: THOR MOTOR
Notice Date: Jan 15, 2018
Recall Date: Nov 22, 2017
Thor Motor Coach
NHTSA Campaign: 17V634000 SAFETY RECALL
507 Vehicles Affected
Recall Date: Oct 9, 2017
Safety Issue:

Thor Motor Coach (TMC) is recalling certain 2017-2018 Challenger, Axis, Chateau, Four Winds, Hurricane, Miramar, Palazzo, Tuscany, Vegas, Venetian, and Windsport motorhomes. The cargo carrying capacity (CCC) label on these vehicles may indicate an incorrect water capacity for the water heater/fresh water tank. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Tires and Rims for Motor vehicles over 10,000lbs."

Potential Risk:
If the water capacity information is incorrect and it causes the vehicle to be over loaded, there would be an increased risk of a crash.
FREE Recall Solution:
TMC will notify owners and send them corrected labels, free of charge. The recall began on November 15, 2017. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000147.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local THOR MOTOR dealer to schedule your FREE recall repair.
Manufacturer: THOR MOTOR
Mfg Campaign: RC000147
Notice Date: Nov 15, 2017
Recall Date: Oct 9, 2017
Thor Motor Coach
NHTSA Campaign: 17V239000 SAFETY RECALL
148 Vehicles Affected
Recall Date: Apr 10, 2017
Safety Issue:

Thor Motor Coach (TMC) is recalling certain 2017 Ace, Hurricane, and Windsport motorhomes. The weight rating labels for the tow hitches on these vehicles indicate a 10,000lb weight capacity when the actual hitch capacity is 8,000lbs.

Potential Risk:
If the hitch is loaded to the capacity on the label, the hitch may damage the motorhome or the hitch may disconnect from the tow vehicle, increasing the risk of the crash.
FREE Recall Solution:
TMC will notify owners and provide them corrected labels, free of charge. The recall began on May 22, 2017. Owner's may contact TMC customer service at 1-877-500-1020.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local THOR MOTOR dealer to schedule your FREE recall repair.
Manufacturer: THOR MOTOR
Notice Date: May 22, 2017
Recall Date: Apr 10, 2017

Consumer Complaints

2 Complaints
Thor Motor Coach
Campaign: 11417389 Other
May 17, 2021
Defect Description:

ENGINE

Potential Consequences:

Returned home from a weekend trip with the RV with no issues. Departing my home to return the RV to storage, as I was driving down the street, the RV engine stopped, no brakes, no lights, no steering, all gauges froze in position. There was NO warning lights, or other symptoms prior to the failure. Could not stop the vehicle without using the emergency brake. Vehicle would not restart. Vehicle was towed to a repair facility. Repair facility was able to start the vehicle, but could not duplicate failure.

Corrective Action:

Returned home from a weekend trip with the RV with no issues. Departing my home to return the RV to storage, as I was driving down the street, the RV engine stopped, no brakes, no lights, no steering, all gauges froze in position. There was NO warning lights, or other symptoms prior to the failure. Could not stop the vehicle without using the emergency brake. Vehicle would not restart. Vehicle was towed to a repair facility. Repair facility was able to start the vehicle, but could not duplicate failure.

Additional Notes:

Returned home from a weekend trip with the RV with no issues. Departing my home to return the RV to storage, as I was driving down the street, the RV engine stopped, no brakes, no lights, no steering, all gauges froze in position. There was NO warning lights, or other symptoms prior to the failure. Could not stop the vehicle without using the emergency brake. Vehicle would not restart. Vehicle was towed to a repair facility. Repair facility was able to start the vehicle, but could not duplicate failure.

Manufacturer: THOR MOTOR
Mfg Campaign: 11417389
Notice Date: May 17, 2021
Recall Date: May 17, 2021
Thor Motor Coach
Campaign: 11231035 Other
Jul 11, 2019
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

TL* THE CONTACT OWNS A 2016 (NA) FORD F53. WHILE DRIVING 50 MPH IN THE RAIN, THE PASSENGER SIDE WINDSHIELD WIPER DISCONNECTED AND JAMMED INTO THE DRIVER'S SIDE WINDSHIELD WIPER. THE FAILURE CAUSED THE MECHANISM TO JAM AND THE WIPERS FAILED TO FUNCTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE DEALER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

Corrective Action:

TL* THE CONTACT OWNS A 2016 (NA) FORD F53. WHILE DRIVING 50 MPH IN THE RAIN, THE PASSENGER SIDE WINDSHIELD WIPER DISCONNECTED AND JAMMED INTO THE DRIVER'S SIDE WINDSHIELD WIPER. THE FAILURE CAUSED THE MECHANISM TO JAM AND THE WIPERS FAILED TO FUNCTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE DEALER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

Additional Notes:

TL* THE CONTACT OWNS A 2016 (NA) FORD F53. WHILE DRIVING 50 MPH IN THE RAIN, THE PASSENGER SIDE WINDSHIELD WIPER DISCONNECTED AND JAMMED INTO THE DRIVER'S SIDE WINDSHIELD WIPER. THE FAILURE CAUSED THE MECHANISM TO JAM AND THE WIPERS FAILED TO FUNCTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE DEALER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

Manufacturer: THOR MOTOR
Mfg Campaign: 11231035
Notice Date: Jul 11, 2019
Recall Date: Jul 11, 2019
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