Complaints & Recalls
Official Safety Recalls - Important!
18 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2018-2021 Hurricane and Windsport recreational vehicles. The driver and front passenger overhead cabinets may detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: RC000290
Recall Date: Feb 24, 2023
Thor Motor Coach
Safety Issue:
Thor Motor Coach (Thor) is recalling certain 2019-2021 Hurricane and Windsport motorhomes, models 27B, 29M, 32T, 33X, 34J, 34R and 35M. The electronic control center circuit board may be damaged from voltages over 17 volts causing damage to the circuit board.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RC000203
Recall Date: Aug 21, 2020
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2020-2021 ACE, 2021 Four Winds and 2020 Gemini, Axis, Compass, Delano, Windsport, Hurricane, Outlaw, and Vegas motorhomes. The adhesive bond between the glass and the metal hinge frame of the frameless windows may fail which would then allow the glass to detach and fall out.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RC000192
Recall Date: Jun 9, 2020
Consumer Complaints
4 ComplaintsThor Motor Coach
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Overhead cabinet above driver came loose and could fall on the driver. I had the vehicle repaired at MERICLE RV at the cost of $510.00 on 2-03-2023
Corrective Action:
Overhead cabinet above driver came loose and could fall on the driver. I had the vehicle repaired at MERICLE RV at the cost of $510.00 on 2-03-2023
Additional Notes:
Overhead cabinet above driver came loose and could fall on the driver. I had the vehicle repaired at MERICLE RV at the cost of $510.00 on 2-03-2023
Mfg Campaign: 11506244
Recall Date: Feb 8, 2023
Thor Motor Coach
Defect Description:
EQUIPMENT
Potential Consequences:
The contact owns a 2020 Thor Windsport RV built on a 2019 Ford F53 Chassis. The contact stated that the screws used to secure the overhead cabinets in place above the driver’s and passenger’s seats were extremely loose. The contact was concerned that the cabinets might fall while driving, causing an injury or even a crash. The contact referenced NHTSA Campaign Number: 20V804000 (Equipment) however, the model year Thor Windsport was not included. The dealer was not notified of the failure. The RV was not diagnosed or repaired. The manufacturer was notified of the failure and advise the contact to take the RV to the dealer to be repaired. The failure mileage was approximately 9,784.
Corrective Action:
The contact owns a 2020 Thor Windsport RV built on a 2019 Ford F53 Chassis. The contact stated that the screws used to secure the overhead cabinets in place above the driver’s and passenger’s seats were extremely loose. The contact was concerned that the cabinets might fall while driving, causing an injury or even a crash. The contact referenced NHTSA Campaign Number: 20V804000 (Equipment) however, the model year Thor Windsport was not included. The dealer was not notified of the failure. The RV was not diagnosed or repaired. The manufacturer was notified of the failure and advise the contact to take the RV to the dealer to be repaired. The failure mileage was approximately 9,784.
Additional Notes:
The contact owns a 2020 Thor Windsport RV built on a 2019 Ford F53 Chassis. The contact stated that the screws used to secure the overhead cabinets in place above the driver’s and passenger’s seats were extremely loose. The contact was concerned that the cabinets might fall while driving, causing an injury or even a crash. The contact referenced NHTSA Campaign Number: 20V804000 (Equipment) however, the model year Thor Windsport was not included. The dealer was not notified of the failure. The RV was not diagnosed or repaired. The manufacturer was notified of the failure and advise the contact to take the RV to the dealer to be repaired. The failure mileage was approximately 9,784.
Mfg Campaign: 11487633
Recall Date: Oct 3, 2022
Thor Motor Coach
Defect Description:
STRUCTURE:INTERIOR PANELS:CEILING
Potential Consequences:
The contact owns a 2020 Thor Windsport RV built on a 2019 Ford F53 Chassis. The contact stated that the screws used to secure the overhead cabinets in place above the driver’s and passenger’s seats were extremely loose. The contact was concerned that the cabinets might fall while driving, causing an injury or even a crash. The contact referenced NHTSA Campaign Number: 20V804000 (Equipment) however, the model year Thor Windsport was not included. The dealer was not notified of the failure. The RV was not diagnosed or repaired. The manufacturer was notified of the failure and advise the contact to take the RV to the dealer to be repaired. The failure mileage was approximately 9,784.
Corrective Action:
The contact owns a 2020 Thor Windsport RV built on a 2019 Ford F53 Chassis. The contact stated that the screws used to secure the overhead cabinets in place above the driver’s and passenger’s seats were extremely loose. The contact was concerned that the cabinets might fall while driving, causing an injury or even a crash. The contact referenced NHTSA Campaign Number: 20V804000 (Equipment) however, the model year Thor Windsport was not included. The dealer was not notified of the failure. The RV was not diagnosed or repaired. The manufacturer was notified of the failure and advise the contact to take the RV to the dealer to be repaired. The failure mileage was approximately 9,784.
Additional Notes:
The contact owns a 2020 Thor Windsport RV built on a 2019 Ford F53 Chassis. The contact stated that the screws used to secure the overhead cabinets in place above the driver’s and passenger’s seats were extremely loose. The contact was concerned that the cabinets might fall while driving, causing an injury or even a crash. The contact referenced NHTSA Campaign Number: 20V804000 (Equipment) however, the model year Thor Windsport was not included. The dealer was not notified of the failure. The RV was not diagnosed or repaired. The manufacturer was notified of the failure and advise the contact to take the RV to the dealer to be repaired. The failure mileage was approximately 9,784.
Mfg Campaign: 11487633
Recall Date: Oct 3, 2022
Thor Motor Coach
Defect Description:
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Potential Consequences:
The contact owns a 2020 Thor Windsport RV built on a 2019 Ford F53 Chassis. The contact stated that the screws used to secure the overhead cabinets in place above the driver’s and passenger’s seats were extremely loose. The contact was concerned that the cabinets might fall while driving, causing an injury or even a crash. The contact referenced NHTSA Campaign Number: 20V804000 (Equipment) however, the model year Thor Windsport was not included. The dealer was not notified of the failure. The RV was not diagnosed or repaired. The manufacturer was notified of the failure and advise the contact to take the RV to the dealer to be repaired. The failure mileage was approximately 9,784.
Corrective Action:
The contact owns a 2020 Thor Windsport RV built on a 2019 Ford F53 Chassis. The contact stated that the screws used to secure the overhead cabinets in place above the driver’s and passenger’s seats were extremely loose. The contact was concerned that the cabinets might fall while driving, causing an injury or even a crash. The contact referenced NHTSA Campaign Number: 20V804000 (Equipment) however, the model year Thor Windsport was not included. The dealer was not notified of the failure. The RV was not diagnosed or repaired. The manufacturer was notified of the failure and advise the contact to take the RV to the dealer to be repaired. The failure mileage was approximately 9,784.
Additional Notes:
The contact owns a 2020 Thor Windsport RV built on a 2019 Ford F53 Chassis. The contact stated that the screws used to secure the overhead cabinets in place above the driver’s and passenger’s seats were extremely loose. The contact was concerned that the cabinets might fall while driving, causing an injury or even a crash. The contact referenced NHTSA Campaign Number: 20V804000 (Equipment) however, the model year Thor Windsport was not included. The dealer was not notified of the failure. The RV was not diagnosed or repaired. The manufacturer was notified of the failure and advise the contact to take the RV to the dealer to be repaired. The failure mileage was approximately 9,784.
Mfg Campaign: 11487633
Recall Date: Oct 3, 2022
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