THOR MOTOR COACH WINDSPORT 2020

Complete listing of complaints and recalls for this vehicle

4
Complaints
18
Recalls

Complaints & Recalls

4 Complaints 18 Recalls

Official Safety Recalls - Important!

18 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Thor Motor Coach
NHTSA Campaign: 23V121000 SAFETY RECALL
1.8K Vehicles Affected
Recall Date: Feb 24, 2023
Safety Issue:

Thor Motor Coach (TMC) is recalling certain 2018-2021 Hurricane and Windsport recreational vehicles. The driver and front passenger overhead cabinets may detach.

Potential Risk:
Overhead cabinets that detach while the vehicle is in motion can fall onto seat occupants, increasing the risk of a crash or injury.
FREE Recall Solution:
Dealers will inspect and reinstall the overhead cabinets, if necessary, free of charge. Owner notification letters were mailed March 15, 2023. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000290.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local THOR MOTOR COACH dealer to schedule your FREE recall repair.
Manufacturer: THOR MOTOR COACH
Mfg Campaign: RC000290
Notice Date: Mar 15, 2023
Recall Date: Feb 24, 2023
Thor Motor Coach
NHTSA Campaign: 20V498000 SAFETY RECALL
2.1K Vehicles Affected
Recall Date: Aug 21, 2020
Safety Issue:

Thor Motor Coach (Thor) is recalling certain 2019-2021 Hurricane and Windsport motorhomes, models 27B, 29M, 32T, 33X, 34J, 34R and 35M. The electronic control center circuit board may be damaged from voltages over 17 volts causing damage to the circuit board.

Potential Risk:
A damaged circuit board could increase the risk of a fire.
FREE Recall Solution:
Thor will notify owners, and dealers will add an additional circuit module to the existing component board to provide reverse polarity and over-current protection, free of charge. The recall began October 20, 2020. Owners may contact Thor customer service at 1-877-855-2867. Thor's number for this recall is RC000203.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local THOR MOTOR COACH dealer to schedule your FREE recall repair.
Manufacturer: THOR MOTOR COACH
Mfg Campaign: RC000203
Notice Date: Oct 20, 2020
Recall Date: Aug 21, 2020
Thor Motor Coach
NHTSA Campaign: 20V339000 SAFETY RECALL
71 Vehicles Affected
Recall Date: Jun 9, 2020
Safety Issue:

Thor Motor Coach (TMC) is recalling certain 2020-2021 ACE, 2021 Four Winds and 2020 Gemini, Axis, Compass, Delano, Windsport, Hurricane, Outlaw, and Vegas motorhomes. The adhesive bond between the glass and the metal hinge frame of the frameless windows may fail which would then allow the glass to detach and fall out.

Potential Risk:
If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of a crash.
FREE Recall Solution:
TMC will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. The recall began July 10, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000192.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local THOR MOTOR COACH dealer to schedule your FREE recall repair.
Manufacturer: THOR MOTOR COACH
Mfg Campaign: RC000192
Notice Date: Jul 10, 2020
Recall Date: Jun 9, 2020

Consumer Complaints

4 Complaints
Thor Motor Coach
Campaign: 11506244 Other
Feb 8, 2023
Defect Description:

STRUCTURE:BODY

Potential Consequences:

Overhead cabinet above driver came loose and could fall on the driver. I had the vehicle repaired at MERICLE RV at the cost of $510.00 on 2-03-2023

Corrective Action:

Overhead cabinet above driver came loose and could fall on the driver. I had the vehicle repaired at MERICLE RV at the cost of $510.00 on 2-03-2023

Additional Notes:

Overhead cabinet above driver came loose and could fall on the driver. I had the vehicle repaired at MERICLE RV at the cost of $510.00 on 2-03-2023

Manufacturer: THOR MOTOR COACH
Mfg Campaign: 11506244
Notice Date: Feb 8, 2023
Recall Date: Feb 8, 2023
Thor Motor Coach
Campaign: 11487633 Other
Oct 3, 2022
Defect Description:

EQUIPMENT

Potential Consequences:

The contact owns a 2020 Thor Windsport RV built on a 2019 Ford F53 Chassis. The contact stated that the screws used to secure the overhead cabinets in place above the driver’s and passenger’s seats were extremely loose. The contact was concerned that the cabinets might fall while driving, causing an injury or even a crash. The contact referenced NHTSA Campaign Number: 20V804000 (Equipment) however, the model year Thor Windsport was not included. The dealer was not notified of the failure. The RV was not diagnosed or repaired. The manufacturer was notified of the failure and advise the contact to take the RV to the dealer to be repaired. The failure mileage was approximately 9,784.

Corrective Action:

The contact owns a 2020 Thor Windsport RV built on a 2019 Ford F53 Chassis. The contact stated that the screws used to secure the overhead cabinets in place above the driver’s and passenger’s seats were extremely loose. The contact was concerned that the cabinets might fall while driving, causing an injury or even a crash. The contact referenced NHTSA Campaign Number: 20V804000 (Equipment) however, the model year Thor Windsport was not included. The dealer was not notified of the failure. The RV was not diagnosed or repaired. The manufacturer was notified of the failure and advise the contact to take the RV to the dealer to be repaired. The failure mileage was approximately 9,784.

Additional Notes:

The contact owns a 2020 Thor Windsport RV built on a 2019 Ford F53 Chassis. The contact stated that the screws used to secure the overhead cabinets in place above the driver’s and passenger’s seats were extremely loose. The contact was concerned that the cabinets might fall while driving, causing an injury or even a crash. The contact referenced NHTSA Campaign Number: 20V804000 (Equipment) however, the model year Thor Windsport was not included. The dealer was not notified of the failure. The RV was not diagnosed or repaired. The manufacturer was notified of the failure and advise the contact to take the RV to the dealer to be repaired. The failure mileage was approximately 9,784.

Manufacturer: THOR MOTOR COACH
Mfg Campaign: 11487633
Notice Date: Oct 3, 2022
Recall Date: Oct 3, 2022
Thor Motor Coach
Campaign: 11487633 Other
Oct 3, 2022
Defect Description:

STRUCTURE:INTERIOR PANELS:CEILING

Potential Consequences:

The contact owns a 2020 Thor Windsport RV built on a 2019 Ford F53 Chassis. The contact stated that the screws used to secure the overhead cabinets in place above the driver’s and passenger’s seats were extremely loose. The contact was concerned that the cabinets might fall while driving, causing an injury or even a crash. The contact referenced NHTSA Campaign Number: 20V804000 (Equipment) however, the model year Thor Windsport was not included. The dealer was not notified of the failure. The RV was not diagnosed or repaired. The manufacturer was notified of the failure and advise the contact to take the RV to the dealer to be repaired. The failure mileage was approximately 9,784.

Corrective Action:

The contact owns a 2020 Thor Windsport RV built on a 2019 Ford F53 Chassis. The contact stated that the screws used to secure the overhead cabinets in place above the driver’s and passenger’s seats were extremely loose. The contact was concerned that the cabinets might fall while driving, causing an injury or even a crash. The contact referenced NHTSA Campaign Number: 20V804000 (Equipment) however, the model year Thor Windsport was not included. The dealer was not notified of the failure. The RV was not diagnosed or repaired. The manufacturer was notified of the failure and advise the contact to take the RV to the dealer to be repaired. The failure mileage was approximately 9,784.

Additional Notes:

The contact owns a 2020 Thor Windsport RV built on a 2019 Ford F53 Chassis. The contact stated that the screws used to secure the overhead cabinets in place above the driver’s and passenger’s seats were extremely loose. The contact was concerned that the cabinets might fall while driving, causing an injury or even a crash. The contact referenced NHTSA Campaign Number: 20V804000 (Equipment) however, the model year Thor Windsport was not included. The dealer was not notified of the failure. The RV was not diagnosed or repaired. The manufacturer was notified of the failure and advise the contact to take the RV to the dealer to be repaired. The failure mileage was approximately 9,784.

Manufacturer: THOR MOTOR COACH
Mfg Campaign: 11487633
Notice Date: Oct 3, 2022
Recall Date: Oct 3, 2022
Thor Motor Coach
Campaign: 11487633 Other
Oct 3, 2022
Defect Description:

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Potential Consequences:

The contact owns a 2020 Thor Windsport RV built on a 2019 Ford F53 Chassis. The contact stated that the screws used to secure the overhead cabinets in place above the driver’s and passenger’s seats were extremely loose. The contact was concerned that the cabinets might fall while driving, causing an injury or even a crash. The contact referenced NHTSA Campaign Number: 20V804000 (Equipment) however, the model year Thor Windsport was not included. The dealer was not notified of the failure. The RV was not diagnosed or repaired. The manufacturer was notified of the failure and advise the contact to take the RV to the dealer to be repaired. The failure mileage was approximately 9,784.

Corrective Action:

The contact owns a 2020 Thor Windsport RV built on a 2019 Ford F53 Chassis. The contact stated that the screws used to secure the overhead cabinets in place above the driver’s and passenger’s seats were extremely loose. The contact was concerned that the cabinets might fall while driving, causing an injury or even a crash. The contact referenced NHTSA Campaign Number: 20V804000 (Equipment) however, the model year Thor Windsport was not included. The dealer was not notified of the failure. The RV was not diagnosed or repaired. The manufacturer was notified of the failure and advise the contact to take the RV to the dealer to be repaired. The failure mileage was approximately 9,784.

Additional Notes:

The contact owns a 2020 Thor Windsport RV built on a 2019 Ford F53 Chassis. The contact stated that the screws used to secure the overhead cabinets in place above the driver’s and passenger’s seats were extremely loose. The contact was concerned that the cabinets might fall while driving, causing an injury or even a crash. The contact referenced NHTSA Campaign Number: 20V804000 (Equipment) however, the model year Thor Windsport was not included. The dealer was not notified of the failure. The RV was not diagnosed or repaired. The manufacturer was notified of the failure and advise the contact to take the RV to the dealer to be repaired. The failure mileage was approximately 9,784.

Manufacturer: THOR MOTOR COACH
Mfg Campaign: 11487633
Notice Date: Oct 3, 2022
Recall Date: Oct 3, 2022

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